2011 Jeep Grand Cherokee complaints

OUR 2011 JEEP GRAND CHEROKEE HAS EXHIBITED MULTIPLE INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA). IT HAS OCCURRED TO MY WIFE, ONE OF OUR SONS WHO IS AND AEROSPACE ENGINEER AND MYSELF ON DIFFERENT DAYS AT DIFFERENT SPEEDS AND LOCATIONS. I PERSONALLY HAVE EXPERIENCED IT ON TWO OCCASIONS, ONE OF WHICH CAUSED A MINOR ACCIDENT AS I WAS BACKING OUT OF A PARKING SPACE, WITH MY FOOT ON THE BRAKE PUT THE CAR IN DRIVE AND IT LUNGED FORWARD OF ITS OWN ACCORD, THERE WERE TWO OTHER PEOPLE IN THE CAR AND A WITNESS OUTSIDE THE CAR WHO REPORTED IT JUST LUNGED AND THE BRAKE LIGHTS WERE STILL ON. CHRYSLER INSPECTED THE CAR, FOUND NOTHING AND HAS CLOSED THE CASE. I CALLED CHRYSLER AND ASKED THAT WE DISCUSS THE ISSUE THEY SAID THEY FOUND NOTING, FIXED NOTING AND THUS THE CASE IS CLOSED. SO THEY ARE CALLING THREE PEOPLE BOLD FACE LIARS AND MY CONCERN IS THEY DID NOT FIND ANYTHING SO THE CAUSE OF THE PROBLEM STILL EXISTS AND CAN HAPPEN AGAIN AND MY WIFE IS AT RISK EVERY TIME SHE GETS IN THE CAR. THERE ARE OVER 1,000 COMPLAINTS ON VARIOUS FORUMS ABOUT SUA INSTANCES ON JEEP CHEROKEES, CHANNEL 7 NEWS EVEN DID A SEGMENT ON IT A FEW YEARS BACK. CAN YOU PLEASE HELP AT ALL ON THIS ISSUE? THANK YOU. *TR

TL* THE CONTACT OWNS 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE TURNING LEFT, HE WAS CRASHED INTO BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE. NON OF THE AIR BAGS DEPLOYED AT THE TIME OF THE CRASH. THERE WERE NO WARNING LIGHTS IN REGARDS TO THE AIR BAGS PRIOR TO THE CRASH. THE POLICE DEPARTMENT WAS PRESENT AND A REPORT WAS AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE AIRBAG FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 24,000.

MY ISSUE IS WITH THE A/C EVAPORATOR IN MY 2011 JEEP GRAND CHEROKEE. AFTER DRIVING FOR ABOUT 3 HOURS ON THE ROAD WITH THE A/C IN USE THE EVAPORATOR FREEZES UP AND AIR STOPS BLOWING OUT OF THE VENTS. I CAN STILL HEAR THE A/C WORKING BUT NOTHING BLOWS OUT. I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME CHRYSLER IS AWARE OF THE ONGOING AND REOCCURRING PROBLEM BUT HAS DETERMINED THAT THEY ARE NOT GOING TO FIX IT. THEY RECOMMENDED THAT I JUST USE THE A/C ON A WARMER SETTING OR TURN IT OFF AFTER IT FREEZES UP AND WAIT A WHILE FOR IT TO THAW OUT. I BELIEVE THIS IS AN UNACCEPTABLE FIX FOR A PROBLEM THAT I HAVE AND THAT SHOULD BE COVERED UNDER MY WARRANTY. I KNOW OTHER PEOPLE WITH CHRYSLER VEHICLES THAT HAVE THE SAME EXACT ISSUE. THIS CAN BE VERY DANGEROUS WHEN YOU ARE ON A ROAD TRIP IN THE SOUTH IN HEATS OF 100+ DEGREES ESPECIALLY WHEN YOU PLAN TO RIDE IN A CAR WITH FUNCTIONAL A/C. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING, HE WAS UNABLE TO READ THE SPEEDOMETER DUE TO A GLARE FROM THE SUN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS MANUFACTURED WITH THE GLASS ON THE SPEEDOMETER SET AT THE WRONG ANGLE. THE DEALER WAS UNABLE TO RECTIFY THE PROBLEM STATING IT WAS A DESIGN FLAW. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 07/10/12*LJ

WHILE BACKING UP A MODERATELY STEEP GRAVEL DRIVEWAY IN 4 LOW RANGE I APPLIED THE BRAKE AND SHIFTED THE VEHICLE FROM REVERSE (R) TO DRIVE (D) AND THE ENGINE IMMEDIATELY WENT TO ALMOST FULL THROTTLE FOR 2-3 SECONDS AND EVEN THOUGH I WAS PRESSING ON THE BRAKE AS HARD AS POSSIBLE THE CAR LURCHED FORWARD AND HIT A BANK OF SNOW. THIS IS THE ONLY TIME THIS HAS HAPPENED SO FAR BUT I'M VERY AWARE NOW EVERY TIME I SHIFT. *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SECURED A CHILD IN THE REAR SEATING AND SHUT THE DOORS. THE DRIVER THEN REALIZED THAT SHE LEFT THE KEY FOB INSIDE OF THE VEHICLE AND THE DOORS WERE LOCKED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS DESIGNED IN A MANNER IN WHICH THE DOORS WERE NOT SUPPOSED TO LOCK UNLESS SOMEONE WAS SEATED IN THE DRIVER'S SEAT. THE DRIVER HAD TO BREAK THE DRIVER'S WINDOW TO ENTER THE VEHICLE AND UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE OR DIAGNOSE THE FAILURE. THE BROKEN WINDOW WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 6,000. UPDATED 05/15/12 * BF UPDATED 05/25/12

2011, 2012 CHRYSLER VEHICLES WITH THE PENTASTAR V6 3.6 LITER ENGINE ARE RATED TO TOW 5000 LBS UNRESTRICTED WITH THE TOW PACKAGE INSTALLED. THERE IS A DESIGN DEFECT IN THE COOLING SYSTEM IN THAT IT CANNOT COOL THE ENGINE WHEN TOWING ABOUT 3500 LBS UPHILL. THE TOW VEHICLE STARTS UPHILL AT THE HIGHWAY SPEEDS OF 65MPH IN THE PASSING LANES WITH ENOUGH POWER TO CONTINUE AND SUDDENLY WITHOUT ANY WARNING, LIGHTS, ETC., THE TOW VEHICLE LOOSES POWER AND ABRUPTLY SLOWS TO A MAXIMUM SPEED OF ABOUT 27MPH. WITH ALL OTHER VEHICLES ON THE ROAD TRYING TO GET BY AND NOT SLOW DOWN, THIS CREATES AN EXTREMELY DANGEROUS SITUATION OF ATTEMPTING TO CROSS 3 LANES OR MORE TO GET OFF THE ROAD WHILE TRACTOR TRAILERS HAVE TO SLAM ON THE BRAKES AND HOPEFULLY SCREECH TO AN ALMOST STOPPED POSITION TO AVOID KILLING THE FAMILIES IN THE TOW VEHICLES. CHRYSLER HAS CONFIRMED THE PROBLEM BUT HAS REFUSED TO DO ANYTHING ABOUT IT AND HAS INSISTED THAT THE VEHICLES ARE WORKING THE WAY THEY WERE DESIGNED BUT ARE OBVIOUSLY NOT WORKING WITHIN THE ADVERTISED SPECIFICATIONS. CHRYSLER DOES NOT WANT TO CHANGE THE ADVERTISED SPECS DUE TO THE FACT THAT IT MIGHT COST THEM MONEY, EVEN THOUGH MANY PEOPLES LIVES ARE AT RISK. CHRYSLER COULD EASILY PERFORM A RECALL AND FIX THE PROBLEM, SAVING LIVES, BUT THERE WOULD BE A SMALL MONETARY COST TO CHRYSLER. *JS

I WAS ENTERING A PARKING GARAGE IN NYC. I WAS DRIVING AT A LOW SPEED TO BE MINDFUL OF OTHER PEDESTRIANS/VEHICLES IN GARAGE. MY CAR MADE A SUDDEN LOUD POPPING SOUND. I FELT THE CAR JOLT TO THE RIGHT AND HIT THE WALL TO THE RIGHT OF ME. ALL OF THE SUDDEN I HAD NO CONTROL OF THE VEHICLE. PARKING ATTENDANTS AND OTHER PEOPLE IN THE GARAGE COULD NOT BELIEVE WHAT HAD JUST HAPPENED AND I COULDN'T EITHER. HAD VEHICLE TOWED TO MANHATTAN JEEP WHERE SERVICE REP SCOTT CARUSO IMMEDIATELY IDENTIFIED THAT THE CONTROL ARM SNAPPED OFF THE RIGHT FRONT PASSENGER WHEEL CAUSING THE WHEEL TO TURN COMPLETELY RIGHT. HE ENTERED THE ISSUE AS A WARRANTY CLAIM. MY OWN RESEARCH HAS TURNED UP OTHER STEERING ISSUES WITH THE JEEP WRANGLER THAT SOUND SIMILAR. I WAS FORTUNATE THAT THIS HAPPENED TO MY VEHICLE AT SUCH A LOW SPEED AND IN A PARKING GARAGE. I AM SURE IF IT HAPPENED ON THE HIGHWAY AT HIGHWAY SPEEDS THERE WOULD BE MULTIPLE FATALITIES. TO THIS DAY CHRYSLER HAS NOT DONE ANYTHING TO HONOR THE WARRANTY CLAIM AND MY CAR IS SITTING IN MANHATTAN JEEP UNTIL FURTHER NOTICE. D'AMBROSIO DODGE CHRYSLER JEEP IN DOWNINGTOWN, PA (WHERE I BOUGHT THE VEHICLE) HAS ALSO IDENTIFIED THE ISSUE AS A MECHANICAL WARRANTY ISSUE THAT SHOULD BE COVERED UNDER THE WARRANTY. CHRYSLER HAS NOT HONORED THE WARRANTY AND THE ISSUE REMAINS UNRESOLVED.

CHECK ENGINE LIGHT COMES ON, OCCASIONALLY BEGINS TO BLINK AND CAR IDLES ROUGH, SOUNDING AS IF ITS GOING TO STALL. CAR HAS BEEN RETURNED TO DEALERSHIP, PENDING REPAIR (3RD TIME IN PAST 10 DAYS). DEALERSHIP INITIALLY CLAIMED THE COMPUTER HAD TO BE REPROGRAMMED DUE TO AN O2 SENSOR, THEN ON RETURN TO THE DEALERSHIP INDICATED THAT THE O2 SENSOR NEEDED TO BE REPLACED. AS OF THIS AFTERNOON, THE DEALERSHIP STATED THAT THEY ARE LOOKING INSIDE THE CYLINDER HEAD TO SEE IF THEY CAN DETERMINE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE TRAVELING 30 MPH THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE DID NOT RESPOND. SECONDS LATER, THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER WAS ADJUSTED. THE VEHICLE RECURRED TWO WEEKS LATER. THE CURRENT MILEAGE WAS 26,536 AND THE FAILURE MILEAGE WAS 1000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT WAS UNABLE TO OPEN THE DOORS WHEN ACTIVATING THE KEY FOB. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE KEY FOB WAS REPLACED WITH A NEW KEY FOB. FIVE MONTHS LATER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE KEY FOB WAS REPLACED FOR THE SECOND TIME. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350.

DECEMBER 5, 2011 VEHICLE REMOTE STARTED, SHUT OFF AND FAILED TO RESTART. TAKEN TO DEALERSHIP, RELATED THAT IT WAS A KEY PROGRAMMING ISSUE. DECEMBER 9, 2011 VEHICLE WOULD NOT START, TOWED TO DEALERSHIP, RELATED THAT IT WAS A CLIMATE CONTROL MODULE. DECEMBER 12, 2011 VEHICLE WOULD NOT START, TAKEN TO DEALERSHIP, RELATED IT WAS A "TOTALLY INTEGRATED POWER MODULE" AND A BLOCK FUSE. VEHICLE REMAINED OUT OF SERVICE UNTIL JANUARY 11, 2012. JANUARY 11, 2012 VEHICLE PICKED UP DRIVEN 170 MILES, TURNED OFF WOULD NOT START, TOWED TO DEALERSHIP. JANUARY 17, 2012 DEALERSHIP RELATED THAT THE VEHICLE HAD A UNDETERMINED ELECTRICAL ISSUE AND THE PROBLEM WAS NOT RESOLVED, CHRYSLER HAD OPEN A "CHRYSLER STAR CASE" ON THE VEHICLE. JANUARY 18, 2012 CONTACTED BY DEALERSHIP RELATING THAT THE VEHICLE WAS FIXED, REPLACED BATTERY AND THAT RESOLVED ALL PROBLEMS. VEHICLE HAS HAD FOUR SEPARATE ELECTRONIC COMPONENT FAILURES AND HAS NOT BEEN PICKED UP SINCE RELEASE DATE JANUARY 18, 2012. IT IS MY BELIEF THAT THE VEHICLE STILL HAS AN ELECTRONIC ANOMALIES THAT RENDER THE VEHICLE UNRELIABLE. *KB

I ATTEMPTED TO OPEN THE REAR CARGO DOOR USING AUTOMATIC MOTORIZED OPENING SYSTEM. THE DOOR BEGAN TO OPEN AND THEN STARTED TO GENERATE SOME LOUD, UNUSUAL SOUNDS; AS IF THE DOOR WAS UNDER SOME TYPE OF STRESS. BEFORE I WAS ABLE TO MOVE AWAY FROM THE DOOR THE ENTIRE REAR WINDOW GLASS EXPLODED OUTWARD TOWARD ME. THE GLASS SHOT OUT ABOUT 6 FEET FROM THE VEHICLE. I RECEIVED GLASS CUTS ON MY FACE AND ARMS ALTHOUGH IT COULD HAVE BEEN MUCH WORSE. I HAD THE CAR LOOKED AT BY THE DEALER. THEY BELIEVE THAT SOME FOREIGN OBJECT LODGED UNDER THE ROOF TOP REAR SPOILER. THE SPOILER IS ATTACHED TO THE WINDOW GLASS AND MOVES BACK WHEN THE DOOR OPENS. SINCE IT WAS 9 DEGREES AT THE TIME OF THE INCIDENT, I BELIEVE THAT ICE HAD FORMED UNDER THE SPOILER. I BELIEVE THAT THE DESIGN OF THE REAR OPENING MECHANISM IS FLAWED. THE MOTOR SHOULD HAVE SENSED THAT IT WAS EXERTING AN UNDO AMOUNT OF FORCE IN ORDER TO OPEN THE DORR AND SHOULD HAVE AUTOMATICALLY TURNED OFF OR DISABLED ITSELF, SIMILAR TO HOW GARAGE DOORS OPERATE WHEN THERE IS A RESTRICTION SENSED. CHRYSLER/JEEP WAS NOTIFIED ABOUT THE INCIDENT BUT REFUSED TO TAKE ANY RESPONSIBILITY FOR THE INCIDENT AND THE FAULTY DESIGN. *TT

THE AIR BAG LIGHT GOES ON SPORADICALLY/RANDOMLY FOR DIFFERENT AMOUNTS OF TIME AND THEN SHUTS OFF. WHEN TAKEN TO JEEP THEY FOUND THE ERROR CODE FOR THE AIR BAG LIGHT TURNING ON HOWEVER DIDN'T FIND ANY DEFECTS. SO THEY RESET THE COMPUTER TO CLEAR THE NOTE THAT THE AIR BAG LIGHT HAD TURNED ON. THAT LASTED ABOUT 3 DAYS AND THE AIR BAG LIGHT CAME BACK ON AT A RANDOM TIME WHILE DRIVING. I WILL BE RETURNING BACK TO JEEP NEXT WEEK TO SEE IF THEY CAN FIND THE SOURCE OF THE PROBLEM. CONCERN IS WHETHER OR NOT THE AIR BAG WOULD DEPLOY PROPERLY IF IN AN ACCIDENT OR WHETHER IT WOULD DEPLOY WHEN IT SHOULDN'T WHILE DRIVING. JEEP SAID THEY CHECKED FOR A BLOWN FUSE AND FOUND NONE. NOT SURE WHAT ELSE THEY CHECKED BUT MAYBE THERE'S A LOOSE ELECTRICAL CONNECTION SOMEWHERE. *TR

WE PURCHASED A NEW 2011 JEEP GRAND CHEROKEE 11/23/2011. THE CAR HAD 308 MILES ON ODOMETER. ON 11/25/2011 AS WE WERE GOING OUT OF TOWN THE VEHICLE'S DIAGNOSTIC (OBD II) SYSTEM WARNING APPEARED, WITH A SYMBOL "MIL" INDICATING A MALFUNCTION INDICATOR LIGHT. I CHECKED THE FUEL TANK CAP AND IT WAS TIGHT, I DROVE THE VEHICLE TO THE NEAREST CHRYSLER/JEEP DEALERSHIP IN HAMPTONROADS, VA. THE SERVICE DEPARTMENT CHECKED OUT THE PROBLEM AND DETERMINED IT TO BE A # 6 CYLINDER, MISFIRE-COIL FAILURE. NONE WERE AVAILABLE FOR REPLACEMENT. THE SERVICE DEPARTMENT PERSON STATED THAT IT WAS OK TO DRIVE THE VEHICLE LOCALLY BUT SUGGESTED IT WOULD NOT BE A GOOD IDEA TO DRIVE IT OUT OF TOWN, AS IT WOULD NOT GET VERY GOOD GAS MILEAGE! WE STARTED TO DRIVE THE VEHICLE HOME, HOWEVER; APPROXIMATELY 2 MILES AFTER WE DEPARTED THE JEEP DEALERSHIP THE VEHICLE CAUGHT A FIRE AND BURNED THE ENTIRE ENGINE COMPARTMENT/FRONT OF VEHICLE. WE, MY WIFE AND I ESCAPED WITHOUT PHYSICAL HARM, BUT HAD TO STAND BY AND WATCH IT BURN UNTIL THE FIREDEPARTMENT ARRIVED. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHEN TRYING TO ACCELERATE AND MERGING ONTO THE FREEWAY, THE VEHICLE WOULD HESITATE AND THE ENGINE RPMS WOULD INCREASE DRASTICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE FAILURE WAS CAUSED BY A COMPUTER MALFUNCTION, AMONG OTHER THINGS. THE VEHICLE WAS REPROGRAMMED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 12/28/11*LJ THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 05/02/12

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FORWARD COLLISION SYSTEM WAS DEFECTIVE AND IF A VEHICLE WAS IN FRONT OF THE CONTACT AND HE APPROACHED THE VEHICLE AT RAPID SPEEDS, THE ALARM WOULD NOT SOUND IN TIME ENOUGH TO AVOID A CRASH. THE FAILURE WOULD ALSO OCCUR WHEN ATTEMPTING TO PARK THE VEHICLE AND WOULD NOT ALERT HIM WHEN THE VEHICLE WAS TOO CLOSE TO ANOTHER. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

2011 JEEP GRAND CHEROKEE FIRE. TOTAL LOSS OCTOBER 16, 2011 FLAMES STARTED UNDER DRIVERS SIDE FRONT AFTER ALL VEHICLE LIGHTS CAME ON STARTING WITH DRIVERS SIDE BLINKER INDICATOR. APPROX 43,000 MILES ON VEHICLE. MANY SERVICE ISSUES SINCE PURCHASE INCLUDING REPLACED PISTON. SAID THEY COULD HAVE REPLACED THE WHOLE ENGINE BUT INSTEAD JUST REPLACED PISTON. POLICE AND FIRE CAME TO MILE MARKER 82 ON I-94 SOUTH IN WI. WI STATE PATROL TOMAH CRASH FORM DOT DOCUMENT # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRIED TO PASS ANOTHER VEHICLE ON THE HIGHWAY BY PRESSING DOWN ON ACCELERATOR EXPECTING TO HAVE MORE POWER TO COME ON AS VEHICLE GOES INTO LOWER KICK-DOWN GEAR AND MY VEHICLE STARTED TO SHAKE "VIOLENTLY" WITH NO INCREASE IN POWER COMING ON. THIS LOSS OF POWER/VIOLENT SHAKING ALMOST CAUSED AND ACCIDENT FROM THE VEHICLE BEHIND ME AS I LOST POWER WITH NO WARNING TO CAR BEHIND ME AS BREAK LIGHTS WOULD NOT BE APPLIED BY ME AS I WAS TRYING TO SPEED UP. I ENCOUNTERED THE "VIOLENT SHAKING" SITUATION 4 TIMES IN TOTAL. I WOULD COMPARE THE FEELING TO DRIVING A MANUAL STICK SHIFT AND NOT GIVING IT ENOUGH GAS AND AS A RESULT THE CAR STARTS SHAKING UNCONTROLLABLY. I AM CONCERNED THE OUTCOME IN THE FUTURE MAY NOT BE AS FAVORABLE FOR ME OR OTHERS IF THEY EXPERIENCE THIS SITUATION.. *TR

2011 GRAND CHEROKEE. CONSUMER STATES VEHICLE STALLED WHILE DRIVING AND ENGINE AND POWER STEERING STOPPED WORKING *TGW THE CONSUMER STATED A FEW MONTHS LATER, THE ENGINE LIGHT WENT TO HOT, THE FAN WENT INTO HIGH MODE AND THE AIR CONDITIONING UNIT WOULD NOT WORK. A LOCAL GARAGE INFORMED THE CONSUMER, THE ENGINE DID NOT OVERHEAT. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY KEPT IT FOR THREE DAYS. THE DEALER STATED THE VEHICLE HAD A FAULTY THERMOSTAT. ON JULY 26TH THE SAME OVERHEATING SCENARIO OCCURRED AGAIN, AND THE COOLING FAN WAS REPLACED. *JB

OCT 5, 2011 I WAS IN AN ACCIDENT, 3 CAR PILE UP. MY HEAD HIT THE STEERING WHEEL I SUFFERED A CONCUSSION, FACIAL CONTUSION, HEMATOMA. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS MAKING A LEFT TURN AND NOTICED SHE WAS UNABLE TO SEE OUT OF THE DRIVERS-SIDE MIRRORS. THE CONTACT ALSO MENTIONED THE DRIVERS-SIDE WINDSHIELD POST OBSTRUCTED HER VIEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 3,500.

2011 JEEP OVERLAND HAS A SERVICE BULLETIN 08-029-10. MY VEHICLE HAS BEENIN DEALERSHIP SIX TIMES FOR LIFTGATE NOT OPENING WHEN IT IS IN THE HEAT AND SUN IN ARIZONA. CHRYSLER ACKNOWLEDGES THIS WILL HAPPEN WHEN METAL ON HATCH. REACHES 140 DEGREES WHICH IS EQUIVALENT TO ABOUT 100 DAYS IN THE SOUTHWEST. IS THIS A SAFETY HAZARD AND WHAT OBLIGATION DOES CHRYSLER HAVE? THEY TOLD ME TO LIVE WITH IT IN THE SUMMERTIME. CHRYSLER CLAIMS NOTHING CAN BE DONE TO REPAIR NO OPENING LIFTGATE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARD THE RIGHT WHENEVER THE BRAKES WERE APPLIED. UPON EXAMINING THE BRAKES, THE CONTACT NOTICED THAT THERE WERE SAND HOLES IN THE ROTOR CASTING ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE DID NOT REQUIRE ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200. RUST HOLES IN FRONT BRAKE ROTOR ON RIGHT SIDE. UPDATED 10/05/2011 *LN *TR

2011 JEEP GRAND JEROKEE OVERLAND - TRANSMISSION SHUTTERING LUGGING DURING AUTOMATIC SHIFTING. DRIVING THE VEHICLE DURING NORMAL DRIVING CONDITIONS AT SPEEDS OF 30-40 MILES PER HOUR TRANSMISSION CONSISTENTLY SHUTTERS (ROUGH SHIFTING) CAUSING OWNER OPERATOR TO LEAVE TRANSMISSION IS MAUAL SELECTION 4TH SPEED. (GEAR SELECTION 1,2,3,4,5,D) LEAVING THE TRANSMISSION IN DRIVE HAS GENERATED RATTLING NOISES AND TRANSMISSION LUGGING (SHUTTERING) WHEN IN AUTOMATIC SELECTION "D". ACCELERATING AT THIS TIME ALSO CAUSES THE VEHICLE TO LURCH (JERK ROUGHLY). *TT

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTOMATIC STARTER FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WIRING HARNESS UNDER THE HOOD WAS REPOSITIONED, ALLOWING THE HOOD TO CLOSE CORRECTLY AND ALLOWING THE AUTOMATIC STARTER TO FUNCTION. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE COOLANT CONDENSER WAS REPLACED. IN ADDITION, THE ELECTRONIC STABILITY CONTROL AND ENGINE MALFUNCTION LIGHTS WERE ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON FOUR OCCASIONS FOR THESE FAILURES. THE CONTACT FELT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE CONSISTENT FAILURES. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 9,500.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE SURGED FORWARD AND THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR UNEXPECTEDLY. THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,000.

THIS IS FOR A 2011 JEEP GRAND CHEROKEE LAREDO (< 6 MONTHS OLD) THE JEEP HAD BEEN PARKED OUTSIDE ON A WARM DAY. I WENT TO GO OPEN THE TAILGATE, AND THE TAILGATE ONLY OPENED PART WAY BEFORE STOPPING. I THEN NUDGED THE DOOR OPEN SO IT WOULD GO ALL THE WAY AND THE GLASS ON THE TAILGATE EXPLODED, CUTTING TWO OF THE PEOPLE STANDING BEHIND THE VEHICLE. AT THAT POINT THE TAILGATE OPENED ALL THE WAY AND THE SPOILER AT THE TOP CAME OFF. I CONTACTED THE DEALERSHIP WHO SUBMITTED PICTURES TO CHRYSLER. BASED ON PICTURES ALONE, THEY STATED THAT THEY COULD NOT DETERMINE THAT IT WAS A MANUFACTURER DEFECT AND THEREFORE DENIED MY CLAIM TO COVER UNDER WARRANTY. I WAS INSTRUCTED TO CONTACT THE COMPANY CUSTOMER SERVICE LINE AND REQUEST THAT THEY SEND SOMEONE OUT TO TAKE A LOOK AT THE CAR. THEY NEVER SENT ANYONE ELSE OUT. APPARENTLY THE DISTRICT MANAGER LOOKED AT THE PICTURES AND THE DESCRIPTION OF WHAT HAPPENED AND MADE THE DECISION TO NOT COVER IT. CHRYSLER CLAIMED THEY COULDN'T OVERTURN THE DISTRICT MANAGER'S DECISION. THEY STRUNG ME ALONG FOR 2 WEEKS OVER THE PHONE TO TELL ME THIS. THERE IS REALLY NO OTHER REASON THAN A DEFECT THAT WOULD CAUSE THIS TO OCCUR. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE PASSENGER SIDE DOOR WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE DOOR HINGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 6,000.

PURCHASED 2011 JEEP GRAND CHEROKEE LAREDO NEW FROM DEALER MICK'S NORTH HILLS CHRYSLER. HAVE HAD VEHICLE IN FOR REPAIR OR REPROGRAMMING OF PASSIVE ENTRY AND PUSHBUTTON START MULTIPLE TIMES. THE PROBLEM BEGAN HAPPENING THE DAY AFTER IT WAS PURCHASED. REPAIR TOOK QUITE A WHILE AND ALSO HAD DOWNTIME WHERE VEHICLE SHUT ITSELF OFF WHEN DRIVING AT LEAST TWICE. THE ORIGINAL PROBLEM WAS CORRECTED AFTER MULTIPLE VISITS AND CALLS TO DEALER. THE PROBLEM BEGAN HAPPENING AGAIN OVER PAST COUPLE OF WEEKS WITH "KEY NOT FOUND". ONE WEEK AGO SATURDAY (4/30) THE VEHICLE WOULD NOT START USING EITHER KEY NOR WHEN REMOVING PUSH BUTTON AND ATTEMPTING TO START WITH KEY INSERTED. IT WOULD CRANK AND CRANK BUT NOT START. AFTER LEAVING SIT OVERNIGHT IT STARTED THE NEXT DAY. BUT STILL GETTING INTERMITTENT "KEY NOT FOUND". THE DEALER TOOK THE CAR IN FOR SERVICE AGAIN ON 5/2 AND THIS TIME DEALER REPLACED BATTERIES IN BOTH KEY FOBS. TWO DAYS LATER THE VEHICLE WOULD NOT START IN THE AM OR ANY OTHER REPEATED ATTEMPTS THROUGHOUT THE DAY. HAD IT TOWED TO ANOTHER DEALER FOR SERVICE AND REPAIR PENDING AS OF 5/9. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. WHILE STOPPED AT THE LIGHT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE WAS DEPRESSED. THERE WAS AN ABNORMAL INCREASE IN RPMS TO 3,000. THE CONTACT PLACED THE GEAR IN PARK, TURNED THE VEHICLE OFF AND THE ENGINE RETURNED TO NORMAL FOR A MOMENT BEFORE CONTINUING TO ACCELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE BODY. THE DEALER REPLACED THE ACCELERATOR PEDAL AND THE THROTTLE BODY BUT TO NO AVAIL AS THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,300.

FAILURE OF TIRE PRESSURE MONITORING SYSTEM ON NEW 2011 JEEP COMPASS LIMITED. THE SYSTEM HAS FAILED AND AN AUTHORIZED CHRYSLER JEEP SERVICE CENTER HAS ATTEMPTED REPAIRS TWICE AND HAVE BEEN UNABLE TO REPAIR THE SYSTEM. *TR

HI, MY NAME IS [XXX]. ON JAN. 18, 2011 I PURCHASED A 2011 JEEP GRAND CHEROKEE X PACKAGE FROM GRAND PRIX JEEP AND SUBURU, FOR MY DAUGHTER, FOR HER FIRST CAR. ON MARCH 12, I WAS STOPPED AT A LIGHT, MY FOOT ON THE BRAKE, THE CAR STARTED TO REV HIGH AND THEN WAS TRYING TO ACCELERATE FORWARD, I THOUGHT THE CRUISE CONTROL WAS ON, I HAD NO IDEA WHAT THE PROBLEM WAS, BUT IT WAS SO SCARY. I HAD TO RIDE WITH MY FOOT ON THE BRAKE THE WHOLE WAY HOME. ENGINE LIGHT CAME ON AND SO DID THE ELECTRONIC THROTTLE LIGHT, WHICH LOOKS LIKE A LIGHTENING BOLT. I BROUGHT THE CAR TO THE DEALER, SPOKE WITH ETHAN. I EXPLAINED TO THEM OF THE SUDDEN ACCELERATION PROBLEM. HE SAID HE WOULD TAKE A LOOK AT IT AND LET ME KNOW THE PROBLEM. I CALLED ON MONDAY, NO ONE LOOKED AT THE CAR, STALL. TUESDAY, I CALLED AND SPOKE TO ETHAN, HE SAID HE HAD NO IDEA WHAT WAS WRONG WITH THE CAR AND HE HAD TO WAIT FOR CHRYSLER TO CALL HIM AND LET HIM KNOW WHAT TO DO, SCARY. MIRACULOUSLY WEDNESDAY HE SAID HE REPLACED THE GAS PEDAL THE SENSOR WAS BAD, AND THE CAR WAS FIXED. STILL TERRIFIED FROM TE FIRST OCCURRENCE, I TOOK THE CAR HOME. OM MARCH 24TH, 2011 IT WAS BEGINNING TO SNOW, I WAS STOPPED AT THE CORNER STOP SIGN WAITING TO MAKE A RIGHT TURN AND THE CAR SURGED FORWARD INTO THE INTERSECTION SKIDDING ONTO THE SIDEWALK JUST MISSING A PEDESTRIAN AND A UTILITY POLE. IF IT WAS MY DAUGHTER DRIVING, WHO IS A NEW DRIVER, I DON'T THINK SHE WOULD HAVE BEEN SO LUCKY AS TO MISS THE PEDESTRIAN OR THE POLE. THIS TIME I CALLED THE DEALER AND

I PURCHASED A 2011 JEEP GRAND CHEROKEE X PACKAGE ON 1/18/2011. 2 WEEKS AFTER PURCHASING VEHICLE I WAS STOPPED AT A LIGHT, WHILE MY FOOT WAS ON THE BRAKE THE CAR SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME. CAR CONTINUED TO ACCELERATE ON ITS OWN I HAD TO RIDE THE BRAKE HOME. DEALER SAID HE NEVER HAD THIS PROBLEM BEFORE AND HAD NO CLUE WHAT TO DO SO HE HAD TO WAIT FOR CHRYSLER TO CALL HIM TO TELL HIM WHAT TO DO, SHOULD HAVE RED FLAGGED THIS ANSWER. # DAYS LATER DEALER CALLED SAID CAR WAS FIXED, IT WAS A BAD SENSOR ON THE GAS PEDAL, REPLACED, AND AGREED ME IT WAS SAFE TO DRIVE. A WEEK LATER, I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT TURN ON THE WAY HOME FROM DROPPING OFF MY KIDS AT SCHOOL, THE CAR ACCELERATED FORWARD SUDDENLY, ELECTRONIC THROTTLE LIGHT AND ENGINE LIGHT CAME ON, THE CAR ACCELERATED FORWARD SKIDDING OUT ONTO THE SIDEWALK ALMOST HITTING A POLE. DUE TO MY QUICK THINKING I AVOIDED DEATH TWICE IN THIS CAR. MY HUSBAND AND I BOUGHT THIS AS A FIRST CAR FOR MY DAUGHTER, THE THOUGHT OF A NEW DRIVER DRIVING THIS DEATHTRAP IS SCARY. I WILL NEVER PUT MYSELF OR ANYONE IN MY FAMILY IN THIS CAR, IT IS SERIOUSLY A DEATH THREAT TO DRIVERS AND PEDESTRIANS. CHRYSLER BETTER MAN UP BEFORE MORE PEOPLE LOSE THEIR LIVES. *TR

THERE WERE ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. AFTER BEING TO THE DEALER FOR SERIOUS VIBRATION AND COUNTLESS OTHER ISSUES, INCLUDING REMOTE START NEEDING COMPLETE REPLACEMENT AND TONS OF SOFTWARE UPDATES AND WAS STILL NOT FIXED!!!!!!! ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 70 MPH ON I-75, DOWN THE MOUNTAINS WITH A TRAILER ON THE BACK. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS AFTER MIDNIGHT FOR US. WE SEE ANOTHER IDENTICAL COMPLAINT HERE FROM ANOTHER JEEP OWNER. WE HAVE AN ATTORNEY TRYING TO GO THRU THE LEMON LAW, BUT THAT MAY NOT PAN OUT. IT SEEMS LIKE A LOT OF CONSUMERS COULD/WILL BE AT SERIOUS RISK WITH THIS VEHICLE. ESPECIALLY FOR FAMILIES WITH CHILDREN. *TR

TRANSMISSION SHIFTED INTO 4 WHEEL DRIVE (4WD) LOW, SUDDENLY, ACCOMPANIED BY A CLUNK AND CHANGE IN VEHICLE SPEED FROM DOWNSHIFTING. LIGHTS CAME ONE IN THE DASH INDICATING LOSS OF TRACTION CONTROL AND 4WD SERVICE NEEDED. THIS EVENT CONTINUED TO HAPPEN SPORADICALLY WHILE DRIVING UNTIL WE MADE IT BACK TO THE DEALERSHIP. SINCE DOWNSHIFTING INTO 4WD LOW OCCURRED WHILE DRIVING AT NORMAL ROADWAY OPERATING SPEEDS (APPROXIMATELY 20-40 MPH) IT CERTAINLY FELT LIKE A SAFETY ISSUE, COMPOUNDED BY THE FACT THAT TRACTION CONTROL WAS LOST AS A RESULT. ONCE BACK AT THE DEALERSHIP, THE SERVICE DEPARTMENT FOUND THAT THE TRANSFER CASE HAD AN INTERNAL FAILURE. THE VEHICLE WAS IN THE SHOP FOR ABOUT 3 WEEKS AND WHILE THE TRANSFER CASE WAS REPLACED UNDER WARRANTY. DUE TO THIS NEGATIVE EXPERIENCE WITH THE VEHICLE WE NO LONGER FELT SAFE DRIVING IT, AND ENDED UP TRADING IT IN FOR ANOTHER VEHICLE JUST A FEW WEEKS AFTER GETTING IT BACK FROM THE SHOP.

2011 JEEP GRAND CHEROKEE POWER STEERING LINES AT COOLER WERE MISSING CLAMPS. LINE CAME LOOSE, EMPTYING SYSTEM FLUID ONTO DRIVEWAY WHILE IDLING WITH LESS THAN 800 MILES TOTAL. DROVE VEHICLE TO DEALER, WHERE CLAMPS WERE DISCOVERED TO BE PRESENT, BUT NOT SLID ONTO TERMINUS POINTS AND NOT SECURED. *TR

THERE WERE (3) ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE UNTIL WIN MODULE WAS REPLACED. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 40 MPH. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS LATE IN THE EVENING AND VERY DARK. *TR

DRIVING DOWN THE STREET WHEN WHITE STEAM LIKE SMOKE COMES FROM UNDER THE HOOD. THE SMOKE BECOMES DENSE AND THERE IS A SMELL OF HOT TRANSMISSION FLUID. THE VEHICLE BEGINS TO POWER OFF AND UPON EXITING THE VEHICLE THERE IS A STRONG SMELL OF TRANSMISSION FLUID AND A LARGE POOL OF FLUID DISCHARGED UNDER THE VEHICLE. THE CAR WAS TOWED AND RETURNED TO THE DEALERSHIP. THE DEALERS TECHNICIAN REPORTED, "TECHNICIAN PERFORMED VISUAL INSPECTIONS AND CLEAN OFF OF FLUID FOUND THE TRANSMISSION COOLER LINES AT THE RADIATOR HAD DISCONNECTED DUE TO NOT BE IMPROPER CONNECTION ISSUES REINSTALLED BOTH TRANSMISSION COOLER LINES AND CLAMPED LINES, TESTED PRESSURE ON BOTH LINES. FILLED SYSTEM AND TEST DROVE AND CLEANED (DUE TO MASSIVE SPRAY FROM LINES COMING LOOSE), PULLED VEHICLE BACK INTO SHOP AND RECHECKED FLUID LEVEL AND CLEANED AREA (REPEATED THIS PROCESS SEVERAL TIMES TO BRING FLUID LEVEL TO PROPER LEVEL) FINISH CLEANING ENGINE AREA AND VERIFIED. PARTS:6 FLUID-ATF +4". MY ISSUE IS THAT I HAD JUST EXITED A HIGH SPEED, 65MPH, HIGHWAY AND IF THIS FAILURE HAD HAPPENED ON SOMETHING LESS THEN A SLOW SECONDARY ROAD WITH NO TRAFFIC, THERE COULD HAVE BEEN A SIGNIFICANT ACCIDENT OR POTENTIAL INJURY.

WHEN DRIVING BETWEEN 0 TO 5 MILES PER HOUR I PRESSED ON THE ACCELERATOR PEDAL WHILE THE AUTO WAS EITHER ON LEVEL SURFACE OR AT THE BEGINNING OF A SMALL INCLINE THE AUTO DID NOT MOVE FORWARD. THEN I SHIFTED THE AUTO INTO REVERSE AND STEPPED ON THE ACCELERATOR PEDAL AND THE AUTO DID NOT MOVE BACKWARDS. I THEN TURNED THE AUTO OFF WITH THE AUTO SHIFTED INTO PARK. THEN I RESTARTED THE AUTO AND SHIFTED INTO DRIVE AND PRESSED ON THE ACCELERATOR PEDAL AND THE AUTO DID MOVE FORWARD. THE SAME DAY I BROUGHT THE AUTO INTO THE JEEP DEALER WHOM I LEASED THE AUTO FROM JUST FIVE DAYS EARLIER, TO IDENTIFY AND FIX THE DEFECT CAUSING THE AFOREMENTIONED PROBLEM. ON MONDAY 11/8/10 THE DEALER INFORMED ME THE VEHICLE IS OPERATING AS DESIGNED AND THEY FOUND NOTHING WRONG WITH IT, AND THEY RETURNED THE VEHICLE TO ME. I AM CONCERNED THAT THE DEFECT WHICH CAUSED THE AFOREMENTIONED PROBLEM ON 11/6/10 COULD CAUSE REOCCURRENCE(S) OF THE AFOREMENTIONED PROBLEM (EVEN AT HIGHER SPEEDS)

TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE TRAVELING 55 MPH THE CONTACT NOTICED A HIGH PITCH SOUND COMING FROM THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE CONTACT NOTICED THE FAILURE SINCE THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 1300.