2011 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE (959 HIAWATHA BLVD W, SYRACUSE, NY 13204) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *BF CONSUMER STATED SHE HAD THE WORKED DONE ON MARCH 2020 BUT HAS RECURRED AGAIN.*JB

FCA RECORDS INDICATE THAT YOUR VEHICLE VIN # [XXX] WAS INCLUDED IN PREVIOUS SAFETY RECALL P54 (NHTSA14V-530) OR SAFETY RECALL R09 (NHTSA 15V-115). MY 2011 JEEP GRAND CHEROKEE IS NOW EXPERIENCING THE ISSUES THAT ARE DISCUSSED IN THE SAFETY RECALL V62 FUEL PUMP RELAY FAILURE. THIS SAFETY CONCERN CAN CAUSE THE VEHICLE TO NOT START DUE TO THE FUEL PUMP STOPPAGE, AN ENGINE STALL WHILE STOPPED AND/OR WHILE MOVING, WHICH CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AND I. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON 3 OCCASIONS CONCERNING THIS ISSUE WITH THE FUEL PUMP RELAY STOPPAGE WITH NO LONG TERM FIXES. I HAVE NO ONE ELSE TO TURN TO AND ASKING FOR YOUR HELP TO RESOLVE THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE SAFETY RECALL RE THE DEFECTIVE FUEL PUMP IS A SERIOUS SAFETY ISSUE, VEHICLE STALLING AT ANY SPEED WITHOUT WARNING. THE RECALL WAS ISSUED SEVERAL MONTHS AGO AND THE MANUFACTURER STILL HAS NOT BEEN ABLE TO CORRECT THE ISSUE, NOR GIVEN A TIME WHEN THE PARTS ARE AVAILABLE. *TR

NOTIFIED ON 12-24-19 THAT: "FUEL PUMP RELAY SAFETY RECALL" "SILICON CONTAMINATION ON THE RELAY CONTACTS MAY CAUSE THE RELAY TO FAIL. THIS CAN RESULT IN A NO-START CONDITION OR AN ENGINE STALL CONDITION IF THE VEHICLE IS RUNNING. A VEHICLE ENGINE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITH OUT PRIOR WARNING." SIX MONTHS AFTER NOTIFICATION RESOLUTION STILL NOT AVAILABLE DUE TO "PARTS NOT AVAILABLE." ONE WOULD THINK THAT CHRYSLER COULD SOLVE A CRITICAL SITUATION LIKE THIS WITHIN A SIX MONTH TIME FRAME! I HAVE BASICALLY LEFT THE VEHICLE PARKED. DO NOT DARE TO DRIVE IN 5 OR 500 MILES. *TR

WHEN STARTING THE CAR IT WON'T TURN ON COMPLETELY WHEN YOU START YOU CAN HER A NOISE NEAR THE FUEL PUMP AREA THIS STARTED ABOUT 2 MONTHS AGO. WHEN THE ENGINE WAS I COMPLETE PARKED AND WANTED TO STARTED WOULDN'T START AFTER A COUPLE TRIES WOULD START WITHOUT AN ISSUE, BUT TODAY I HAVE TRIED WHAT I USED TO DO AND WON'T START, I'VE HEARD OF A RECALL ON THIS SPECIFIC YEAR BUT I HAVE NOT RECEIVED ANYTHING ON THE MAIL. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT CALLED THE WALSER JEEP CHRYSLER DODGE RAM LOCATED AT 314 MAIN STREET, HOPKINS, MN 55343, (866) 323-0559, AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE PANDEMIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINE STALLS, WONT START OR DIES RIGHT AFTER STARTING, I THINK IT IS PART OF A RECALL WITH NO FIX AVAILABLE. IF IN MOTION IT DIES AND LOSSES POWER. PUT IN NEUTRAL TO START WHILE ROLLING! THIS HAPPENS MORE AND MORE FREQUENTLY LATELY. *TR

SAFETY RECALL FOR FUEL PUMP RELAY THAT CAN CAUSE ENGINE TO STALL WHILE DRIVING V62/NHTSA 19V-813. NHTSA #19V-813 REPORTED IN 11/2019. COMPLAINT TO CHRYSLER JEEP FOR NO REMEDY AS OF JUNE 2020.

FUEL PUMP RELAY SAFETY RECALL : ELECTRICAL SYSTEM ISSUE WITH TIPM-7 POWER MODULE, RECALL # V62 (19V813000) NOV 14, 2019, TOLD [XXX] AT DALLAS CHRYSLER, DALLAS GEORGIA ABOUT THIS ISSUE BACK IN DEC 2019. PROBLEM: THE TIPM-7 COULD FAIL CAUSING THE ENGINE TO STALL INCREASING RISK OF A CRASH. VEHICLE WILL NOT CRANK AT TIMES, VEHICLE WILL SEAM TO BE OUT OF GAS DUE TO THE FUEL PUMP STOPPING DURING OPERATION. I HAVE TOLD THIS TO THE DEALER BUT NOTHING DONE TO REPAIR THIS SAFETY ISSUE. THIS IS MY WIFE'S DAILY USE VEHICLE AND THIS ISSUE MUST BE REPAIRED ASAP OR CHRYSLER CAN FURNISH A LOANER VEHICLE UNTIL THE ISSUE IS RESOLVED ON MY 2011 JEEP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, HOWEVER SHE WAS ABLE TO MAKE A LEFT TURN OFF OF THE ROADWAY. THE CONTACT STATED AS SHE WAS MAKING THE TURN, SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE AS IT STALLED. THE CONTACT STATED THAT A LIGHTENING BOLT (ELECTRONIC THROTTLE CONTROL) WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENTAL PANEL. THE CONTACT'S COMPANION OPENED THE HOOD AND NOTICED THAT THE ALTERNATOR WAS ON FIRE AND BURNT OUT COMPLETELY. THE FIRE EXTINGUISHED WHEN THE HOOD WAS OPENED. THE VEHICLE WAS TOWED TO THE RIVER OAKS CHRYSLER JEEP DODGE RAM (4807 KIRBY DR, HOUSTON, TX 77098) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 17V43500 (ELECTRICAL SYSTEM) HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE CAR WAS IN THE SHOP TWICE TO RECTIFY A FUEL PUMP ISSUE. AS OF RIGHT NOW, THE CHECK ENGINE LIGHT IS STILL ON AND THE ERROR CONTINUES TO BE THE FUEL PUMP. THERE WAS A SECOND RECALL IN NOVEMBER 2019 WITH NO SOLUTION. THE CAR FAILED TO START MULTIPLE TIMES DUE TO THE FUEL PUMP AND I FEEL UNSAFE DRIVING THE CAR WITH A HISTORY OF FUEL PUMP ERROR SINCE THE CAR COULD STALL MID DRIVING. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *AS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE AS THE BATTERY LIGHT ILLUMINATED. AFTER SOME TIME, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO EASTCHESTER CHRYSLER JEEP DODGE RAM (4007 BOSTON RD, THE BRONX, NY 10466). THE DEALER INITIALLY DIAGNOSED THE VEHICLE WITH A DEFECTIVE WATER PUMP AND THERMOSTAT. SEEKING A SECOND OPINION, THE CONTACT WAS THEN ABLE TO DRIVE THE VEHICLE TO A NEARBY INDEPENDENT MECHANIC WHO THEN DIAGNOSED THE VEHICLE WITH A DEFECTIVE ALTERNATOR. THE ALTERNATOR WAS REPAIRED BY THE MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPON INVESTIGATION, THE CONTACT ALSO DISCOVERED THAT HER VEHICLE HAD BEEN PLACED UNDER NHTSA CAMPAIGN NUMBER :19V813000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE.

MIENTRAS LA GUAGUA SE ENCONTRABA EN MOVIMIENTO COMENZO A FALLAR. ME ESTACIONE Y LA APAGUE Y DESPUES NO PRENDIO. LA LLEVE EN GRUA AL MECANICO Y ME INFORMO QUE ES EL ALTERNADOR. EN MENOS DE DOCE MESES TENGO QUE COMPRAR OTRO ALTERNADOR. WHILE THE GUAGUA WAS ON THE MOVE, IT BEGAN TO FAIL. I PARK AND TURN IT OFF AND THEN I DON'T TURN IT ON. I'LL TAKE HER IN A CRANE TO THE MECCANIC AND I'LL KNOW SHE'S THE ALTERNATOR. IN LESS THAN TWELVE MONTHS I HAVE TO BUY ANOTHER ALTERNATOR. *TR

MY VEHICLE HAS HAD A SERVICE RECALL SINCE 11/2019 WITH NO REMEDY AVAILABLE YET AS OF 06/07/2020. THE ISSUE CAN LEAVE A DRIVER STRANDED OR CAUSE A CRASH AND YET 6 MONTHS HAVE PASSED WITH ZERO RESOLUTION. THIS IS UNACCEPTABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAPMAN CHRYSLER JEEP LOCATED AT 930 AUTO SHOW DR, HENDERSON, NV 89014, (702) 558-3000, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THELEN CHRYSLER JEEP DODGE RAM (4191 N EUCLID AVE, BAY CITY, MI 48706) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED TWO FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED ON TWO OCCASIONS HE HAD A NO START CONDITION, AFTER 4-5 ATTEMPTS IT DID START.*JB

STARTED HAVING A TRANSMISSION SLIP IN 2ND GEAR REPAIR SHOP LOOKED THINGS OVER AND SAID TRANSMISSION FLUID WAS A LITTLE LOW AND I WAS LEAKING TRANSMISSION FLUID DUE AC CONDENSER GOING BAD. HAD IT REPLACED, NO MORE LEAKING TRANSMISSION FLUID BUT TRANSMISSION STILL ACTING UP NOW. WAS TOLD IT WAS MOST LIKELY DUE TO THE LEAK AND TRANS FLUID GETTING LOW. AFTER READING UP I GUESS THIS IS A COMMON ISSUE AND SHOULD BE RECALLED. OBVIOUSLY THESE A/C CONDENSER UNITS ARE FAULTY. NOW I HAVE A TRANSMISSION THAT COULD HAVE BEEN AVOIDABLE IF JEEP WOULD HAVE LET OWNERS KNOW ABOUT THE AC CONDENSER ISSUE OR MADE THAT A UNIT THAT HAS TO GET REPLACED AFTER SO MANY MILES.

I BOUGHT THIS CAR FROM LICCARDI CHRYSLER DODGE RAM IN GREEN BROOK, NJ IN FEBRUARY, 2020. IMMEDIATELY, THE CAR ENGINE STALLED, TURNING OFF POWER STEERING, POWER BRAKES, AND GAS. I HAD THE CAR TOWED TO LICCARDI, THEY CLAIMED IT WAS THE OIL PAN LEAK AND I SPENT $2,000 ON REPAIRS. SINCE THEN, THE CAR HAS STALLED 4 TIMES, COMING TO A STOP. STILL, LICCARDI REFUSES TO ADMIT THE PROBLEM, SAYING THEY CAN NOT DUPLICATE IT AND THEY ARE NOT AWARE OF A RECALL OR A REMEDY FOR A RECALL. I AM OUT OF OPTIONS AND DESPERATELY NEED HELP. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP (600 PLEASANT GROVE RD, MOUNT JULIET, TN 37122, (615) 444-9573) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 100,075. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WITHOUT WARNING. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE, BUT COULD NOT DUPLICATE THE FAILURE. THE CONSUMER WAS ADVISED THERE WAS A RELATED RECALL, BUT THE PARTS WERE UNAVAILABLE.*JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO FOREST LAKE CHRYSLER DODGE JEEP & RAM LOCATED AT 321 19TH ST SW, FOREST LAKE, MN 55025, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE FOR THE REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT AN INDEPENDENT MECHANIC FOR THE STALLING HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EXPERIENCING STATIONARY INTERMITTENT EXTENDED ENGINE CRANK TIME REQUIRING MULTIPLE ATTEMPTS TO START THE ENGINE. SOMETIMES ENGINE STARTS BUT QUICKLY DIES. THEN NORMALLY STARTS AFTER THAT. USUALLY HAPPENS WHEN ENGINE IS COLD. BELIEVE RELATED TO NHTSA CAMPAIGN NUMBER: 19V813 FUEL PUMP RELAY, FOR WHICH THE REMEDY IS NOT YET AVAILABLE. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROADWAY. THE CONTACT HAD THE VEHICLE TOWED TO RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

RECEIVED A RECALL NOTICE IN NOVEMBER 2019, AND STILL NO PART AVAILABLE FROM CHRYSLER. MY JEEP IS HAVING THE ISSUE RELATED TO THE RECALL AND THEY DON'T KNOW WHEN IT WILL BE AVAILABLE. THERE IS TEMPORARY PART AVAILABLE AT THE DEALER THAT THEY CAN PUT IN THE MEANTIME, BUT I HAVE TO PAY FOR THE DIAGNOSIS AND THE PART AND LABOR AND IF THEY AGREE, THEY MAY REIMBURSE ME FOR SOME OF IT. THAT IS NOT OKAY, BECAUSE IF THE ORIGINAL PART WAS AVAILABLE BY KNOW, I WOULDN'T HAVE TO PAY FOR ANYTHING! THE RECALLED PART, FUEL RELAY ISSUES, CAUSES THE ENGINE TO STALL WITH OUT WARNING, WHILE YOUR RUNNING OR NOT START AT ALL. I SHOULDN'T HAVE TO PAY FOR AN ISSUE DUE TO A RECALL. SIX MONTHS TO COME UP WITH A RECALLED PART IS A LITTLE LONG TO MAKE "MINOR FIX" AS I'VE BEEN TOLD 15 TIMES! *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON ONE OCCASION WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND DAMAGED HIS FRONT PASSENGER TIRE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE TIRE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MANCARI'S CHRYSLER DODGE JEEP RAM (4630 95TH ST, OAK LAWN, IL 60453) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INSTRUCTED HIM TO TAKE THE VEHICLE BACK TO THE DEALER FOR AN INSPECTION. ONCE THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, WHEN HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 103,000.

MY JEEP HAS STALLED AT LEAST 5 TIMES WITH THE POWER STEERING FAILING. 1) ONCE WHILE AT AN INTERSECTION TURNING LEFT ON A GREEN ARROW NO STEERING. 2) TRAVELING ABOUT 45 MPH AND STALLED AGAIN AND NO STEERING. 3) TWICE GOING FROM 55 MPH UP TO A STOP SIGN AND THE CAR STALLED AGAIN NO STEERING. 4) JUST LAST FRIDAY, I WAS DRIVING 55 MPH AND SLOWING TO MAKE A LEFT TURN AND AGAIN STALLED AND NO POWER STEERING. THIS IS GETTING SERIOUS AND HAPPENS UNEXPECTEDLY WHICH MAKES DRIVING DANGEROUS. THE STALLING IS HAPPENING MORE FREQUENTLY NOW. I'VE CONTACTED JEEP AND THEY SAY A RECALL HAS BEEN ISSUED BUT NO FIX HAS TAKEN PLACE AND IS TO BE DETERMINED WITH NO IDEA WHEN. THE RECALL WAS ISSUED LATE LAST YEAR. SO HOW LONG DOES IT TAKE TO FIX A RELAY ISSUE? THIS HAS GONE ON FAR TO LONG AND GETTING SCARY. PLEASE HELP ME AND GET SOME KIND OF ANSWER FROM JEEP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE WIN MODULE TO THE JEEP HAS BEEN MESSING UP. THE CAR DOORS WILL LOCK ON THEIR OWN, THE WINDOWS WILL ROLL DOWN, AND NOW THE JEEP HAS JUST DECIDED TO START ON ITS OWN. AT FIRST WE THOUGHT IT WAS THE KEY FOB SO WE TRIED TO GET A NEW FOB AND COME TO FIND OUT IT IS NOT THE FOB CAUSE IT DID THE SAME THING WITH A NEW FOB PROGRAMMED TO IT. SO THE DEALERSHIP TOLD US IT WAS THE WIN MODULE. THERE WAS A RECALL FOR THIS BUT FOR A DIFFERENT YEAR MAKE. SO JEEP SHOULD FIX THIS PROBLEM SINCE IT HAS A HISTORY OF THE PROBLEM WITH OTHER MODELS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

BURNING SMELL AND SMOKE FROM UNDER HOOD WHILE DRIVING SO I PULLED INTO NTB SERVICE CENTER. THEY IMMEDIATELY CHECKED MY VEHICLE AND SAID THAT MY ALTERNATOR WAS BURNING AND THAT MY VEHICLE WAS UNSAFE TO DRIVE. NTB REPLACED ALTERNATOR THE NEXT DAY. *TR*DT

I HAVE A 2011 JEEP GRAND CHEROKEE. IT STALLS WHEN I STOP AT A RED LIGHT. I'M AFRAID IT WILL SHUT DOWN WHILE I'M DRIVING. I JUST HAD MY OIL CHANGE AND FILTER WHAT CAN I DO IS IT A RECALL ? THANK YOU FOR YOUR TIME. *TR

ON 4/10/2020 I WAS IDLING IN GEAR IN A FAST FOOD DRIVE-THRU LANE. I COULD HEAR AND FEEL THE ENGINE START TO SPUTTER. I PUT THE CAR INTO PARK AND TRIED APPLYING GAS TO KEEP THE ENGINE AT A HIGHER REV. AFTER ABOUT A MINUTE THE ENGINE STOPPED. I TRIED MULTIPLE TIMES TO GET THE VEHICLE TO START BUT ALL IT DID WAS TO HAVE AN EXTENDED CRANK TIME WITHOUT IT STARTING. I WAS ABLE TO GET SOME HELP TO PUSH IT OUT OF THE WAY OF OTHER VEHICLES. AFTER ABOUT 5 MINUTES OF SITTING I WAS ABLE TO START IT AND DRIVE IT HOME. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE. THE LAST TIME WAS WHILE I WAS ENTERING AND TURNING IN A BUSY INTERSECTION. ANOTHER TIME WAS WHILE I WAS 25 MILES DOWN A DIRT ROAD. I HAVE HAD THE TIPM AND/OR THE FUEL PUMP(S) REPLACED AT A JEEP DEALER AT LEAST THREE TIMES. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE UNDER ANY CONDITION! I USE IT TO TOW MY TRAILER AND TO GO OFF-ROADING. WHAT WOULD HAPPEN IF I WAS DOING EITHER ONE OF THESE AT THE TIME OF A FAILURE!

I'VE BEEN HAVING NUMEROUS POSSIBLE SAFETY ISSUES WITH THIS VEHICLE, FOR EXAMPLE : INTERMITTENT STARTING, LOST OF POWER @ HIGHWAY SPEED, PROXIMITY SENSOR GIVING WARNING WHILE DRIVING WITH NO OBSTRUCTION IN PATH, AIR RIDE SYSTEM ADJUST AT RANDOM EVEN WHILE PARKED ECT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PERFORMING A VIN SEARCH, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE VEHICLE HAS BEEN AT JEEP IN EXCESS OF 45 DAYS FOR REPAIRS. ON AN INTERMITTENT BASIS I HAVE EXPERIENCED PROBLEMS STARTING MY JEEP. THEN, ON DECEMBER 25, 2019, I RECEIVE THE V62 FUEL PUMP RELAY RECALL FOR MY JEEP. I CALLED THE FCA RECALL ASSISTANCE CENTER SERVICE NUMBER. THEY WERE OF NO ASSISTANCE. NHTSA: REQUEST #254540 COMPLAINT (TRACKING NUMBER) ID: 11 29 23 50. ON OR ABOUT DECEMBER 31, 2019, I FILED A COMPLAINT WITH THE NHTSA. ON JANUARY 2, 2020, RESPONDED THAT FIAT NEEDED TO BE GIVEN TIME TO FIND A FIX. THIS WAS CONFIRMED IN A TELEPHONE CALL WITH NHTSA ON JANUARY 3, 2020. THE JEEP CONTINUED TO HAVE PROBLEMS WITH NOT STARTING. ON MARCH 23, 2020, MY HOUSEMATE WAS DRIVING THE JEEP. HE PRESSED ON THE ACCELERATOR. NOTHING HAPPENED. HE COASTED TO THE BREAKDOWN LANE AND RESTART THE VEHICLE. THE LIGHTNING BOLT SYMBOL WAS ON THE DASH. HE DECIDED TO RETURN HOME. A FEW MINUTES LATER THE SAME THING HAPPENED AGAIN. WE HAVE NOT DRIVEN THE JEEP AGAIN. ON THE MORNING OF MARCH 24, 2020, WE HAD IT TOWED TO LITHIA CHRYSLER JEEP OF RENO. LITHIA DIAGNOSED IT AS HAVING A FAULTY FUEL PUMP RELAY SUBJECT TO THE SAFETY RECALL V62 FUEL PUMP RELAY. FIAT REFUSED AGAIN TO ENGAGE IN ANY DISCUSSION OF BUYBACK. FIAT HAS HAD OVER THREE MONTHS AND PRESUMABLY SEVERAL MORE MONTHS 'TO DEVELOP A SOLUTION' YET IT HAS NOT. MY JEEP SITS IN MY DRIVEWAY UNDRIVABLE, A WORTHLESS PIECE OF UNSAFE JUNK. THERE IS NO REPAIR AVAILABLE. THERE ARE NO LIKE VEHICLES AVAILABLE (THEY ALL HAVE THE SAME PROBLEM). UNDER FEDERAL

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE BATTERY WAS DRAINED FROM A RELAY THAT REMAINED ON WHILE THE VEHICLE WAS TURNED OFF. A VIN SEARCH SHOWED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). ALBERIC COLON AUTO SALES INC LOCATED AT (AVENUE JOHN F KENNEDY, CARRETERA STE 2, KM 34, SAN JUAN, PR 00920), WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN ATTEMPT WAS MADE TO CONTACT THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,150.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A RIGHT TURN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED AND DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TWICE IN THE PAST TWO MONTHS, VEHICLE HAS COMPLETELY SHUT DOWN DURING BRAKING, WHILE IN MOTION, WHILE MAKING A RIGHT HAND TURN. LOST POWER BRAKES, STEERING, EVERYTHING. THE FIRST TIME IT HAPPENED LUCKILY NO ONE WAS BEHIND ME. THE SECOND TIME, THE STEERING WHEEL LOCKED AND I ENDED UP IN THE MEDIAN CURB WITH TWO CARS BEHIND ME THAT HAD TO ABRUPTLY SWERVE TO AVOID ME. IT WAS A COMPLETE SHUT DOWN. NO POWER ANYTHING, RADIO, LIGHTS, NOTHING. I CAME TO A STOP AFTER STANDING ON THE BRAKE WITH ALL MY WEIGHT! I PUT THE CAR IN P AND IT STARTED RIGHT UP AFTER THAT. VERY SCARY AND UNSAFE, NEEDLESS TO SAY! I HAVE SINCE PARKED IT BUT AM HAVING A REALLY HARD TIME WITH A FAMILY OF 5 DOWN TO ONE CAR. I AM ON AN EMAIL LIST TO BE NOTIFIED WHEN THERE IS A FIX, BUT IT SEEMS THEY'RE NOT IN A HURRY! THE RECALL NUMBER FOR THIS FIX IS 19V-813. THANK YOU.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WHILE PUSHING THE START BUTTON. THE CONTACT SPOKE TO SOUTH CHICAGO DODGE CHRYSLER JEEP LOCATED AT (7340 S WESTERN AVE, CHICAGO, IL 60636) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VIN TOOL SHOWED THAT THE VEHICLE WAS STILL SUBJECTED TO THE FREE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AND WAS UNABLE TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT LANDMARK DODGE CHRYSLER JEEP RAM (LOCATED AT 6850 MT ZION BLVD, MORROW, GA 30260) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 101,000. (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. CARBONE DODGE CHRYSLER JEEP RAM LOCATED AT (5017 COMMERCIAL DR, YORKVILLE, NY 13495, (315)736-3371) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LETTER FROM THE STATE OF WEST VIRGINIA OFFICE OF THE ATTORNEY GENERAL ON BEHALF OF CONSTITUENT REGARDING THE SAFETY RECALL ON HIS 2011 JEEP GRAND CHEROKEE. *LD*DT THE CONSUMER STATED THE VEHICLE DIED WHILE DRIVING AND THE STEERING WHEEL LOCKED UP. THE DEALERSHIP WAS NOTIFIED AND ADVISED THERE WAS NO REMEDY. THE CONSUMER REQUESTED A LOANER VEHICLE UNTIL THE PROBLEM WAS RESOLVED.*JS CONSUMER STATED THERE WERE NO ENGINE LIGHT OR MESSAGES AND COULD NOT BE REPAIRED.*JB

WHILE DRIVING, USUALLY COMING OFF THE FREEWAY GOING INTO AN OFF RAMP, MY JEEP WILL STALL LOCKING UP THE WHEEL AND CREATING A VERY DANGEROUS SITUATION. I NEED TO PUT THE CAR IN NEUTRAL WHILE TRYING TO COME TO A STOP AND RESTART THE VEHICLE. THIS HAPPENED SIX OR TEN TIMES TO ME OVER THE YEARS BUT AGAIN VERY RECENTLY. VERY DANGEROUS AT ANY SPEED BUT THIS HAPPENED THREE TIMES WHILE DRIVING ON THE FREEWAY. NEED A FIX BEFORE SOMEONE DIES !!!! DEALERSHIP SAID THIS IS A RECALL BEING WORKED ON. THAT'S NOT A SOLUTION TO MY URGENT PROBLEM!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE AIR BAG WARNING LIGHT WAS ILLUMINATED WITH AN ABNORMAL RINGING SOUND IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BLOOMINGTON CHRYSLER JEEP DODGE RAM 8000 PENN AVE S, BLOOMINGTON, MN 55431 FOR A DIAGNOSTIC TEST. THE DIAGNOSIS WAS AN (INTERNAL AIR BAG FAILURE). THE DEALER STATED THE REMEDY WOULD ONLY BE A PARTIAL REPAIR DUE TO THE WIRING HARNESS NO LONGER BEING MANUFACTURED. THE DEALER STATED THAT A USED PART MAY REPAIR THE VEHICLE HOWEVER, THERE WERE NO GUARANTEES THAT THE AIRBAG WOULD FUNCTION AS INTENDED IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE BUT PROVIDED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

THE FUEL PUMP RECALL OF THE RECALL IS ABSOLUTELY RIDICULOUS. I HAVE ALREADY FILED ONE COMPLAINT ABOUT THIS ISSUE AND WENT ON DEAF EARS. I HAVE BEEN COMPLAINING ABOUT THIS PROBLEM TO JEEP AND DEALER FOR YEARS AND THEY JUST TELL ME THAT THEY WILL NOT ISSUE RECALL FOR A CAR THAT IS TEN YEARS OLD. THE FIRST RECALL WAS A JOKE AND THE CHEAPEST FIX I HAVE EVER SEEN AND OF COURSE IT DID NOT WORK AND HERE WE ARE AGAIN. THE REAL PROBLEM WITH THE JEEP IS THE TIPM MODULE AND THIS WHOLE PART NEEDS TO BE RECALLED. TOO MANY LIVES ARE AT RISK FOR JEEP TO TRY ANOTHER PATCH JOB THIS TIME AROUND. JEEP COULD RE-ENGINEER THE TIPM AND FIX ALL THESE CARS VERY EASILY BUT NO ONE WILL FORCE THEM TO DO IT. PLEASE HELP! I AM TIRED OF RISKING MY FAMILYS LIFE OVER NOT HOLDING JEEP RESPONSIBLE FOR THE SAFETY OF THEIR VEHICLES. I HAVE BEEN SENT A RECALL NOTICE (2ND ATTEMPT AT RECALL) BUT THEY SAY THEY HAVE NO FIX FOR THE PROBLEM YET, OR IN OTHER WORDS THEY HAVE NOT COME UP WITH ONE CHEAP ENOUGH TO SUIT THEIR NEEDS. IT IS TIME TO MAKE JEEP RECALL THE TIPM MODULE AND FIX THIS ISSUE ONCE AND FOR ALL AND IT WOULD NOT EVEN PUT A DENT IN ANY JEEP PROFITS BUT YET WE HAVE TO RISK OUR LIVES SINCE THE NHTSA WILL NOT DO ANYTHING TO JEEP. STARTING TO BECOME A BOEING LIKE PROBLEM WITH CAR MANUFACTURES. I HAVE BEEN ON HOLD WITH JEEP FOR 2 HOURS AND THEY SAFETY RECALL WEBSITE DOES NOT WORK HALF THE TIME WHICH IS REALLY CONCERNING. PLEASE HELP! (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS ALSO SMOKE COMING FROM THE PASSENGER'S SIDE FRONT WHEEL AS WELL AS THE DRIVER'S SIDE REAR WHEEL. THE CONTACT STATED THAT THE BRAKE CALIPER CEASED. THE CHECK ENGINE WARNING LIGHT, AND ECM AND PCM WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE UNKNOWN REPAIRS WERE PERFORMED. AN UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,037.

VEHICLE IS EXPERIENCING A NO START CONDITION DUE TO THE FUEL PUMP RELAY FAILING. THIS IS HAPPENING MORE AND MORE RESULTING IN DANGEROUS CONDITIONS ESPECIALLY IN FREEZING TEMPERATURES.