2011 Jeep Grand Cherokee complaints

VEHICLE WOULD NOT START. THERE IS AN ACTIVE RECALL BUT UPON CALLING THE LOCAL JEEP DEALER THEY LET ME KNOW PARTS ARE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

OUR JEEP CONTINUES TO STALL WHILE BEING DRIVEN, MAKING IT VERY UNSAFE AS THE POWER STEERING AND POWER ASSISTED BRAKES STOP WORKING WHEN THE ENGINE STALLS. THIS IS THE SUBJECT OF SEVERAL RECALLS, MOST RECENTLY V62/NHTSA 19V-813 ISSUED A YEAR AGO. WHAT IS HAPPENING TO CORRECT THIS DANGEROUS FAULT WITH OUR JEEP. WE HAVE EXPERIENCED MULTIPLE STALLS SINCE 2015 FAILED RECALL AND THEY CONTINUE TO THIS DATE, ALWAYS WHILE BRAKING AND MOSTLY WHILE ALSO TURNING TO THE RIGHT. *LN*JB

NHTSA RECALL 19V-813. THIS RECALL WAS ISSUED ON 11-14-2019. STILL NO FIX. IT HAS BEEN ALMOST A YEAR. CHRYSLER KNOWS WHAT IS NEEDED. IT SEEMS CHRYSLER ISN'T TAKING THIS RECALL SERIOUSLY. THEY SHOULD HAVE A FIX IN THIS TIME PERIOD.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 399-2484) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FUEL PUMP RELAY ISSUE; NO PARTS HAVE BEEN MADE YET AND MY CAR KEEPS STALLING ON THE ROAD

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEATHER MATERIAL COVERING DASHBOARD LOOSENED AND OBSTRUCTED THE AIRFLOW COMING FROM THE AIR VENTS CAUSING THE DEFROSTER/DEFOGGER TO NOT WORK AS DESIGNED. THE WINDSHIELD WAS NOT DEFOGGED AS DESIGNED. THE LOCAL DEALER STATE LINE CHRYSLER JEEP DODGE RAM LOCATED AT 1491 BRAYTON POINT RD, SOMERSET, MA 02725 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *LN*JB*JB

VEHICLE STALLED WHILE DRIVING IN HIGHWAY TRAFFIC AT ABOUT 40 MPH. LOST ABILITY TO STEER AS POWER STEERING QUIT WORKING. THERE IS A YEAR-OLD RECALL TO FIX FUEL PUMP RELAY PROBLEMS BUT FCA, THE MANUFACTURER, HAS YET TO PROVIDE DEALERS WITH THE PARTS NEEDED TO FIX THIS PROBLEM. THIS IS TOTALLY UNACCEPTABLE AS WE HAVE CONTINUED TO DRIVE THIS VEHICLE SINCE WE DO NOT HAVE, NOR CAN WE AFFORD, ANOTHER VEHICLE. PLEASE PRESSURE FCA/JEEP TO PROVIDE PARTS TO DEALERS IMMEDIATELY. RECALL # V62/NHTSA 19V-813.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AIRPARK DODGE CHRYSLER JEEP LOCATED AT 7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED STILL NOT REPAIRED.*JB*DT*JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DICK POE DODGE RAM (1363 AIRWAY BLVD, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING MY VEHICLE I LOST ALL ENGINE POWER, I NO LONGER HAD CONTROL OF THE VEHICLE.LUCKILY I WAS DRIVING IN A PARKING LOT AT THE TIME AND GOING AT A RELATIVELY SLOW RATE OF SPEED SO I WAS ABLE TO PULL OVER AND SHUT THE CAR DOWN. I TRIED TO START THE CAR AGAIN AND IT DID START ON IT'S OWN. THE CAR CONTINUALLY STALLS DURING START UP AND HAS NOW STARTED TO STALL AND SHUT DOWN WHILE DRIVING. I BROUGHT IT TO AN AUTO BODY SHOP WHERE THEY INFORMED ME I HAD A FAULTY FUEL PUMP WHICH I THEN DISCOVERED WAS RECALLED BY JEEP. WHEN I TRIED TO BRING THE JEEP TO AN AUTHORIZED DEALER TO HAVE IT REPAIRED THEY INFORMED ME THAT THEY DID NOT HAVE THE PART, IT HAD NOT BEEN MADE AVAILABLE TO THEM. THIS WAS THE SAME WITH 2 OTHER DEALERSHIPS I CALLED. I ALSO CALLED THE CORPORATE NUMBER AND WAS TOLD THE PART WAS NOT YET AVAILABLE AND THEY WOULD NOT ASSIST ME WITH A RENTAL OR LOANER VEHICLE WHILE WAITING FOR THE PART. (RECALLRELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE SHUT OFF WHEN IN MOTION AT 30 MPH ON A CITY STREET. IT WAS TOWED TO A REPAIR GARAGE, TOTALLY DEAD AND UNMOVEABLE. IT WAS DETERMINED THAT THE ALTERNATOR WENT BAD AND RUINED THE VOLTAGE REGULATOR, THEN BACK FED TO THE BATTERY WHICH BEGAN SMOKING WHEN A JUMP AND CARRY WAS HOOKED UP TO IT.

THE VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH ON A TRADITIONAL TWO LANE COUNTRY ROAD. AS I APPROACHED A LEFT HANDED TURN, I PRESSED THE BREAK PEDAL AND INSTANTANEOUSLY LOST POWER STEERING AND POWER BREAKS. THE VEHICLE BECAME DIFFICULT TO CONTROL AND DROVE OFF THE ROAD INTO A SMALL GRASS FIELD. AFTER COMING TO A STOP, I LOOKED AT THE DASH AND REALIZED THE TACHOMETER SHOWED 0 RPM INDICATING THE ENGINE HAD STALLED. AT FIRST, I WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE RESTARTED WITH NO HESITATION ONCE THE SHIFTER WAS MOVED TO PARK. THE P54 RECALL HAS PREVIOUSLY BEEN COMPLETED. FCA HAS BEEN INFORMED AND THE VEHICLE WAS INSPECTED BY A JEEP DEALER. THE RECALL FOR V62 IS STILL IN DEVELOPMENT AND THE VEHICLE HAS SINCE RECEIVED THE TEMPORARY INTERIM REPAIR. I HAVE DECIDED TO PARK THE VEHICLE UNTIL FCA CAN REASSURE THE VEHICLE IS SAFE TO DRIVE.

2011 JEEP GRAND CHEROKEE HAS A RECALL (FCA# V62) NHTSA RECALL # 19V-813 FOR A FUEL PUMP RELAY. PER THE RECALL, FAILURE OF THE RELAY CAN RESULT IN A STALL AND A NO-START CONDITION. JEEP (FCA) DOES NOT HAVE A FIX FOR THIS PROBLEM AND BECAUSE OF THIS MY JEEP EITHER WILL NOT START OR STALLS WITHOUT WARNING. JEEP DEALER AND FCA ARE NOT OFFERING ANY RESOLUTION. WHAT OPTIONS DOES THE CONSUMER HAVE IN THIS CASE. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WITH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE GLENDALE CHRYSLER JEEP DODGE RAM (10070 MANCHESTER RD, SAINT LOUIS, MO 63122) WHERE THE PREVIOUS DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

THE ALTERNATOR ON MY VEHICLE WENT OUT, THERE WAS A RECALL FOR THEM ON THE YEAR MAKE AND MODEL OF MY VEHICLE HOWEVER MY VIN WAS NOT ON THE LIST SO I AM UNBLE TO GET IT REPAIRED

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON LEAVING WORK, SHE HAD NOTICED WHITE SMOKE HAD BEGUN TO EMIT FROM AROUND HER PASSENGER SUN VISOR WHICH HAD THEN LED TO A FIRE. THE CONTACT INITIALLY TRIED TO EXTINGUISH THE FIRE HERSELF; HOWEVER, THE FIRE GREW AFTER EACH ATTEMPT. THE CONTACT THEN CALLED THAT AUTHORITIES AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS THEN TOWED TO AN INDEPENDENT TOW YARD. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. A FIRE REPORT WAS FILED AT THE SCENE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

ONLY 79,000 MILES AND DEALERSHIP STATES I NEED TO REPLACE CAMSHAFT AND LIFTERS. REPAIR COSTS MORE THAN VEHICLE IS WORTH. ALL MAINTENANCE AND OIL CHANGES WERE DONE. SEARCHING ONLINE REVEALS HOW COMMON THIS PROBLEM, THE MANUFACTURERS DEFECTS AND THE FACT THAT FCA WILL NOT ADMIT OR ASSIST OWNERS. NO PROPERLY MAINTAINED ENGINE SHOULD FAIL AT 79,000 MILES.

THIS COMPLAINT IS IN REGARDS TO SAFETY RECALL V62 WHERE THE FUEL PUMP RELAY CAUSES A STALL WHILE THE VEHICLE IS IN MOTION. MY CAR HAS REGULARLY BEEN STALLING WHILING I'M DRIVING IN TRAFFIC FOR WELL OVER A YEAR. I HAVE BEEN IN TOUCH WITH FCA SEVERAL TIMES TELLING THEM OF THE RISK I AM IN ON A DAILY BASIS AND ASKING ABOUT WHEN PARTS WILL BECOME AVAILABLE FOR THIS RECALL. IT HAS BEEN ALMOST A YEAR SINCE THE RECALL HAS COME OUT WITH NO PROGRESS. THE STALLING HAS ALMOST CAUSED SEVERAL ACCIDENTS AND HAS PUT ME IN HARMS WAY EVERY TIME I DRIVE; I AM CONSTANTLY MANEUVERING TO AVOID A COLLISION AND THE ONLY REASON AN ACCIDENT HASN'T HAPPENED YET IS BECAUSE OF HOW OVER DEFENSIVE I HAVE TO BE WHILE OPERATING THE VEHICLE. FCA EVEN TRIED DOING A TEMPORARY FIX BUT THE CAR STALLED WITHIN 24 HOURS OF THIS ATTEMPT. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHERS WHENEVER I'M OPERATING THIS VEHICLE. NOTE, BELOW YOU ASKED FOR A DATE OF WHEN THIS HAPPENED; IT HAPPENS ALMOST DAILY FOR WELL OVER A YEAR. I PUT TODAY'S DATE BECAUSE THIS IS THE MOST CURRENT DATE THAT THE VEHICLE STALLED WHILE I WAS DRIVING IN TRAFFIC AND NEARLY MISSED BEING HIT BY A CAR COMING UP BEHIND ME AT A VERY HIGH RATE OF SPEED. I AM STILL SHAKING FROM THE NEAR MISS OF BEING HIT AND SERIOUSLY INJURED.

THE LEATHER COVERING ON THE DASHBOARD SHRANK, CRUMPLED AND WRINKLED POPPING THE AIR VENT COVERINGS OUT. THE PROBLEM NOT ONLY RESTRICTS AIR FLOW (DEFROSTING, ETC) IT ALSO MAY PREVENT THE DEPLOYMENT OF AIRBAGS. IT LOOKS HORRIBLE AND DECREASES THE VALUE OF MY CAR, BUT IT PRESENTS SAFETY ISSUES. THE COMPANY HAS ACKNOWLEDGED THE PROBLEM AND APPROVED MY VEHICLE FOR REPAIR, BUT THEY HAVE ALSO RESTRICTED THE NUMBER OR REPAIR KITS AVAILABLE AND I HAVE BEEN WAITING FOR MONTHS AND AM TOLD IT COULD BE MONTHS MORE. THEY WILL NOT GIVE A DATE.THIS WAS A MANUFACTURING DEFECT. I NEED IT TO BE FIXED AND THEY HAVE DELIBERATELY RESTRICTED THE NUMBER OF PARTS AVAILABLE TO CUSTOMERS WITH DEFECTIVE AUTOMOBILES. IN ADDITION, MY VEHICLE HAS A FUEL PUMP RELAY RECALL. THIS PART HAS ALSO NOT BEEN AVAILABLE FOR MONTHS AND HAS NO PREDICTED DELIVERY DATE. I DON'T BELIEVE IT IS ACCEPTABLE TO ACKNOWLEDGE THE ISSUES, THEN DELIBERATELY SLOW PRODUCTION OF THE PARTS REQUIRED FOR REPAIRS. BOTH THE DEALERSHIP AND FCA CUSTOMER SERVICE SAY THAT THERE IS NOTHING THEY CAN DO FOR ME. OBVIOUSLY THIS ISSUE NEEDS TO BE ADDRESSED AT A HIGHER LEVEL, BUT THERE IS NOT AN OPTION FOR THAT IN THE PHONE TREE. I NEED MY CAR FIXED.

ENGINE ON 2016 HYUNDAI TUSCON WITH 143K MILES BURNING OIL EXPEDITIOUSLY ALMOST TO THE POINT OF SEIZING. LOST 3-4 Q OF OIL IN 1,000 MILES WITH NO CHECK ENGINE OR CHECK OIL LIGHT NOTIFICATION. ENGINE IS NOW BEING REPLACED AT THE OWNERS EXPENSE. COULD CREATE A DANGEROUS SITUATION OF SIEVED WHILE IN OPERATION.

STALL AT HIGHWAY SPEEDS, REPAIRED AT LOCAL DEALERSHIP BUT ISSUE NOT RELATED TO MOST RECENT NHTSA RECALL NUMBER:19V-813 RECALL DATE: NOVEMBER 14, 2019. ASKED TO ALSO HAVE THE RECALL REPAIRED BUT THERE IS CURRENTLY NO REMEDY FOR THE RECALL, WHICH CAN CAUSE STALLING. MANUFACTURE HAS FAILED TO COME UP WITH A SOLUTION FOR THIS IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS CHRYSLER LOCATED AT 858 N. EASTON RD, DOYLESTOWN PA 18902, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE DEFECT WAS NOT AVAILABLE. THE CONTACT STATED THAT AN OLD PART WAS INSTALLED BUT, HAD ALREADY FAILED TWICE. THE CONTACT INDICATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE LAFONTAINE CHRYSLER DODGE JEEP RAM FIAT OF LANSING DEALER LOCATED AT 6131 S. PENNSYLVANIA AVE, LANSING, MI 48911, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FOR THE LAST MONTH THE VEHICLE HAS STALLED WHILE DRIVING AND IN SOME CASES WOULD NOT START. I RECENTLY DISCOVERED THAT THERE IS A SAFETY RECALL V62 FUEL PUMP RELAY PROBLEM IN THE MODEL. I HAVE BEEN TOLD THAT THE FIX FOR THIS PROBLEM WILL NOT BE AVAILABLE UNTIL DECEMBER. I USE THE CAR DAILY AND FOR LONG TRIP AND FEAR IT IS A SAFETY HAZARD. CHRYSLER RECOMMENDS BRING THE CAR IN FOR A TEMPORARY FIX WHICH IS WORRISOME.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNNAMED DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE HAD TO REPLACE MY THERMOSTAT ABOUT 6 TIMES SINCE I GOT THE CAR IN 2017. THE HOUSING BREAKS AND IT LEAKS CAUSING OVER HEATING

THE AHR DEPLOYED EVEN THOUGH THE JEEP WAS NOT INVOLVED IN ANY COLLISION; NO REAR, SIDE, FRONT, ETC. IMPACT. THE HEAD REST ON THE DRIVER'S SIDE JUST DEPLOYED ON ITS OWN. WE HAVE WATCHED VIDEOS ON HOW TO RESET IT, BUT HAVE NOT BEEN ABLE TO FIX THE PROBLEM.

TWICE ON TWO SEPARATE OCCASIONS, WHEN GOING ABOUT 25 MILES AN HOUR ON A TOWN ROAD AND BREAKING AND TURNING TO THE RIGHT (ONE TIME WAS MORE RIGHT THAN THE OTHER), MY CAR LOSES POWER OUT OF NO WHERE. MY ENGINE SHUTS OFF, I LOSE POWER STEERING, AND I LOSE MY BREAK ASSIST. IT IS VERY SCARY AND DANGEROUS AND COULD CAUSE A LIFE THREATENING ACCIDENT. I CROSSED OVER INTO THE OPPOSITE LANE OF TRAFFIC WITH LITTLE TO NO CONTROL. FORTUNATELY BOTH TIMES NO ONE WAS NEAR ME AND I WAS ABLE TO COME TO A STOP. I CAN THEN RESTART THE CAR AND DRIVE AWAY. I DONT KNOW HOW TO REPLICATE THE ISSUE. I HAVE SEEN OTHER REPORTS OF THIS SAME PROBLEM WITH OTHER GRAND CHEROKEES ON THE INTERNET. I DONT KNOW IF THE CURRENT RECALL THAT I NEED IS SUPPOSED TO ADDRESS IT OR NOT BUT I PLAN ON CALLING MY DEALER ABOUT IT ASAP. MY CAR IS ABOUT 149K MILES. I THINK THE LIGHTS STAY ON WHEN THIS HAPPENS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HAYES CHRYSLER DODGE JEEP RAM OF GAINESVILLE(3115 FRONTAGE RD, GAINESVILLE, GA 30504) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. AFTER RECEIVING THE LETTER, THE CONTACT STATED THAT WHILE TRAVELING AT 60 MPH, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING;HOWEVER,THE VEHICLE QUICKLY REGAINED POWER AND RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL ON TWO SEPARATE OCCASIONS. THE FIRST TIME HE CONTACTED THE MANUFACTURER HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE SECOND TIME HE CALLED THE MANUFACTURER HE WAS INFORMED THAT THE PARTS HAD SHIPPED TO HIS LOCAL DEALER AND THAT PARTS WERE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.

JEEP STALLS WHILE DRIVING DOWN THE ROAD AND HUGE SAFETY CONCERN FOR MY DAUGHTER. IT ALSO DOES NOT START ALL THE TIME UNTIL YOU TRY IT 3 TIMES. IT STALLS WHEN VEHICLE IS IN MOTION AND I UNDERSTAND THERE IS A RECALL FOR THE FUEL RELAY THAT IS CAUSING THIS BUT NO FIX. I WAS SENT TO DEALER WHO PUT NEW PART ON FOR THE TIME BEING UNTIL FIX IS AVAILABLE BUT IT DID NOT MAKE A DIFFERENCE. STALLED THE NEXT DAY WHILE TURNING OFF OF BUSY ROAD AND A TRUCK WAS BEHIND ME AND COMING TO THE CORNER I LOST USE OF POWER STEERING WHICH ALMOST CAUSED A CRASH. THIS RECALL HAS BEEN UNREPAIRED FOR AN UNACCEPTABLE AMOUNT OF TIME.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE FOR THE REPAIR AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GRANGER MOTORS (1708 SYCAMORE ST, GRANGER, IA 50109) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR JUST SHUTS DOWN WHEN GOING DOWN THE ROAD,WE HAVE ALMOST BEEN IN TWO ACCIDENTS ON THE HIGHWAY WHEN THE JEEP JUST SHUT DOWN AT SPEED AND NOW THE CAR WONT EVEN START,DEARLERSHIP WAS OF NO HELP.

THE JEEP STALLS OUT RIGHT AFTER STARTING CONSISTENTLY AND ALSO WILL IDLE INCONSISTENT WHEN THE BRAKE OR THE GAS IS NOT APPLIED WHILE DRIVING ON A CITY STREET. HAS BEEN DOING THIS CONSISTENTLY FOR ABOUT A YEAR, HAVE HAD INTO THE GARAGE MULTIPLE TIMES WITH NO FIX, FOUND RECALL FROM NOVEMBER OF 2019

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WESTBURY JEEP CHRYSLER DODGE RAM SRT (100 JERICHO TURNPIKE, JERICHO, NY 11753), WHERE THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 THE VEHICLE SUDDENLY STALLED AND LOSS AUTOMOTIVE POWER CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE VEHICLE WAS TOWED AWAY AND NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN LOCAL DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE WAS RELATED TO THE NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 191,000. *BF*AS - (RECALL RELATED INCIDENT) TS

2011 JEEP GC OVERLAND DIES WHILE ON A CURVE. POWER STEERING NOT OPERATING, ENGINE NOT RUNNING. WILL RESTART BUT HAPPENED 3 TIMES IN ONE WEEK. TOWED TO JIM DORAN JEEP/CHRYSLER IN MCMINNVILLE, OR, 2 WKS AGO. DEALER CANNOT DIAGNOSE OR REPLICATE. AM WITHOUT A VEHICLE AND NEED TO DRIVE BACK HOME TO MN IN 3 WKS! PLS HELP!!! HAD TAKEN IT TO MCKAY'S JEEP DEALER IN ST CLOUD LAST JUNE AS DISPLAY WAS STATING SERVICE FWD. THEY PERFORMED AN UPDATE BUT MSSG KEPT APPEARING & HAD TO RETURN FOR MORE REPAIRS. DONT HAVE PAPERWORK W ME HERE IN OR. COST OVER $2,000 FOR REPAIRS. DONT KNOW IF THIS ISSUE IS RELATED BUT DISPLAY MENTIONED SOMETHING ABOUT FWD WHEN IT DIED LAST TIME DRIVEN. VEHICLE IS UNSAFE TO DRIVE! ONLY OWNED IT FOR ABOUT 18 MOS. PURCHASED FROM TENVOORDE FORD IN ST CLOUD, MN. CAME TO THAT DEALER FROM CANADA.... NEED TO KNOW WHAT MY OPTIONS ARE. I NEED A VEHICLE ASAP.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED NIELSEN DODGE CHRYSLER JEEP RAM (175 NJ-10, EAST HANOVER, NJ 07936, (973) 884-2100) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

VEHICLE DIED WHILE DRIVING 8/21/2020 ON HWY 68 AND AT HWY 74 AT 27265 NC WHILE DRIVING 45 MPH THROUGH A CONSTRUCTION ZONE. HAD IT TOWED OFF THE ROAD TO ME HOUSE THEN TOWED TO THE DEALER. COULD NOT GET IT OFF THE ROAD DUE TO CONSTRUCTION. HAD TO LEAVE IT IN THE ROAD UNTIL FLAT BED SHOWED UP. ENGINE BEGAN TO SHUTTER THEN STOPPED. WOULD NOT RE-START AT ALL. SOMETIMES WOULD START LIKE IT WAS ONLY RUNNING ON 1 OR 2 CYLINDERS BUT THEN WOULD NOT CUT OFF ALL OF THIS HAPPENED DURING 5 O"CLOCK TRAFFIC.FILLED A COMPLAINT EARLIER ON THIS VEHICLE ABOUT STARTING ISSUES EXACTLY LIKE THIS. THE RECALL ON THIS ISSUE HAS NOT BEEN RESOLVED BY JEEP BEEN WAY TO LONG FOR THEM TO RESOLVE THIS ISSUE. IT IS AT THE DEALER AND I ASSUME IT WILL COST ME A PRETTY PENNY BY THE TIME IT IS DONE. THEY SEEM TO ALWAYS FIND A WAY TO GENERATE A BILL EVEN ON A RECALL. I AM SO TIRED OF DEALING WITH JEEP. THIS OEM SHOULD NOT BE ABLE TO LET THIS GO THIS LONG. I WORK FOR VOLVO ANOTHER OEM COMPANY AND WHEN WE HAVE A MQR (QUALITY ISSUE) IT IS THE TOP OF THE LIST TO BE RESOLVED AND DELIVERED TO THE CUSTOMER. I QUESS IT TAKES INURY OR LOSS OF LIFE AND A LAW SUIT TO GET IT TO HAPPEN.

VEHICLE HAS STALLED A NUMBER OF TIMES ALSO HAS FAILED TO START MANY MANY TIMES. VEHICLE HAS STALLED ON CITY ROAD BELOW 50 MPH HAD TO PULL OFF AND ATTEMPT TO RE-START. HAS STUMBLED ON HIGHWAY A NUMBER OF TIMES. HARD START SETTING STILL IS A COMMON ISSUE UNDER MANY CONDITIONS. THE SO CALLED FIRST RECALL PLACING AN EXTERNAL FUEL RELAY HAS BEEN DONE DID NOT FIX ANYTHING. THIS VEHICLE IS A HAZARD IN MANY WAYS. IF IT FAILS IN A BAD LOCATION IT COULD LEAD TO LOS OF LIFE OR INJURY. ALSO IF THE NEED TO START THE VEHICLE AT A MOMENTS NOTICE IS NEEDED, IT WOULD BE AN ISSUE IN MOST CASES. I FIND IT UNACCEPTABLE THAT JEEP HAS NOT REPAIRED THIS ISSUE. WILL IT TAKE LOSE OF LIFE OR INJURY TO FORCE THEM TO REPAIR THE ISSUE??? I HAVE RECEIVED NOTICE OF THE RECALL MANY MANY MONTH AGO, SOLUTION IS STILL LISTED AS NO SOLUTION.

I RECEIVED A NOTICE OF A RECALL IN NOVEMBER OF 2019, I HAVE CALLED THE NHTSA AND MY LOCAL JEEP SERVICE DEPARTMENT NUMEROUS TIMES AND LEFT MY NAME AND ADDRESS/PHONE NUMBER TO BE NOTIFIED WHEN THE PART WILL BE AVAILABLE. I HAVE PUT MYSELF ON A PREFERRED LIST TO BE CALL IMMEDIATELY WHEN IT BECOMES AVAILABLE. I AM TOLD AGAIN AND AGAIN THAT THERE IS NO PART. THIS IS RIDICULOUS WHEN MY CAR COULD STALL WITHOUT WARNING AND COULD INCREASE MY RISK OF A CRASH. MY CAR CONTINUES TO RUN AS IF IT IS CHUGGING.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE IN HIS DRIVEWAY FROM A SHORT DISTANCE, THERE WAS A ELECTRICAL BURNING ODOR COMING FROM THE VEHICLE ALONG WITH SMOKE. THE CONTACT THEN DISCOVERED THAT THE COOLANT OVERFLOWED TO THE ALTERNATOR WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VISION AUTOMOTIVE GROUP LOCATED AT 920 PANORAMA TRAIL S , ROCHESTER, NY 14625) WHERE IT WAS DIAGNOSED THAT THE PCM FAILED CAUSING THE COOLANT TO OVERHEAT AND REPLACED THE ALTERNATOR, THE DRAIN TUBE AND THE BATTERY. THE VEHICLE WAS REPAIRED. THE CONTACT WAS EXPLAINED THAT THE ENGINEERING OF THE DRAIN TUBE FOR THE COOLANT OVERFLOW TANK WAS DESIGNED TO BE DIRECTLY ABOVE THE ALTERNATOR AND IF THE COOLANT OVERFLOWS IT WOULD COME IN CONTACT WITH THE ELECTRIC ALTERNATOR CAUSING A POSSIBLE FIRE. THE CONTACT WAS CONCERNED THAT IF HE WOULD HAVE DROVE A LONG DISTANCE HIS VEHICLE WOULD HAVE ENGULFED IN FLAMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND SUGGESTED THE CONTACT CALL NHTSA AND GET A SERVICE MANUAL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

I AM JUST WRITING TO COMPLAIN THAT 8 MONTHS AFTER RECALL 19V-813 WAS RELEASED THERE IS STILL NO FIX. MY WIFE'S CAR RANDOMLY STALLS ON HER AND IT'S NOT SAFE. WE KNOW HAVE OUR FIRST CHILD DUE IN SEPTEMBER AND SHE'S TERRIFIED TO HAVE TO DRIVE HER ANYWHERE AS HER JEEP IS HER ONLY MEANS OF TRANSPORTATION.

FOR THE LAST COUPLE OF MONTHS I HAVE EXPERIENCED HARD STARTING. I BELIEVE THIS IS DUE TO THE RECALLED FUEL RELAY.THE RECALL IS FROM NOV 14,2019 MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813. LAST NIGHT THE VEHICLE JUST STOPPED AFTER STARTING IT WHILE SITTING AT A GAS STATION. IT APPEARS THAT THE PROBLEM IS GETTING WORST. UP UNTIL NOW, THIS HAS ALWAYS BEEN A RELIABLE VEHICLE. WHICH IS REALLY NEEDED BECAUSE OF THE SHIFT I WORK, (2ND) , AND THE DISTANCE OF MY COMMUTE. ANY HELP WOULD BE APPRECIATED. THANKS [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

MY VEHICLE HAS RANDOMLY TURNED OFF ON ME TWICE DURING MODERATE TO HEAVY BRAKING. THE FIRST TIME WAS ON 8/20/2019 AND THE SECOND TIME WAS ON 12/3/2019. I BELIEVE MY ISSUE IS RELATED TO RECALL V62 AND I AM VOICING MY DISPLEASURE IN THE AMOUNT OF TIME IT IS TAKING FIAT CHRYSLER TO DESIGN A REMEDY. THIS RECALL IS ACTUALLY RECALLING A PRIOR RECALL, SO I WOULD SCRUTINIZE THE ENGINEERING TEAM THAT THEY CAN ACTUALLY COME UP WITH A SUFFICIENT REMEDY, BUT I SUPPOSE THAT'S NOT MY POINT. MY POINT IS MY VEHICLE AND OVER 500,000 ADDITIONAL VEHICLES ARE ON THE ROAD WITH A PROBLEM THAT IS EXTREMELY HAZARDOUS WITH NO ETA IN SIGHT. (RECALL RELATED INCIDENT) TS

JULY 2019--CAR REFUSED TO START WHILE 600 MILES AWAY FROM HOME--STATIONARY NOVEMBER 2019 FUEL PUMP FAILED ON THE INTERSTATE--DRIVING 70MPH 2020 CAR FAILS TO START INTERMITTENTLY WHILE STATIONARY. ISSUES LIKELY CAUSED BY A FUEL PUMP RELAY. FITS SYMPTOMS OF RECALL FOR WHICH THERE IS YET NO REMEDY: OV 14,2019 MANUFACTURER RECALL NUMBERV62 NHTSA RECALL NUMBER19V-813 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY A FUEL PUMP RELAY FAILURE CAN RESULT IN A STALL CONDITION IF THE VEHICLE IS RUNNING OR A NO-START CONDITION IF NOT RUNNING. SAFETY RISK A VEHICLE STALL WHILE DRIVING CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR WARNING

MANUFACTURER HAS FAILED TO REMEDY RECALL V62 (NHTSA RECALL NUMBER19V-813) FOR OVER A YEAR. MY CAR HAS STALLED UPON COMING TO A STOP DOZENS OF TIMES SINCE THEN. ALMOST CAUSING AN ACCIDENT ON MULTIPLE OF THOSE OCCASIONS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEN GARFF WEST VALLEY USED (3500 UT-154, WEST VALLEY CITY, UT 84120, (801) 966-8700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.