2011 Jeep Grand Cherokee complaints

FAULTY TIPM. *JS

I RECEIVED THE BRAKE BOOSTER RECALL NOTICE A COUPLE OF MONTHS AGO. I TOOK MY JEEP TO THE DEALERSHIP FOR AN OIL CHANGE AND MENTIONED THE RECALL SO IT COULD BE INSPECTED. UPON LEAVING I WAS TOLD THEY HAD TO ORDER PARTS WHICH WERE ON BACK ORDER AND WOULD BE A COUPLE OF MONTHS. I WAS UNDER THE IMPRESSION THAT MY VEHICLE WAS STILL SAFE TO DRIVE, BUT WEDNESDAY JULY 2ND THE BOOSTER FAILED DURING RUSH HOUR AT HIGHWAY SPEEDS. I WAS VERY LUCKY NOT TO HIT/INJURE/KILL ANYONE AS TRAFFIC SLOWED AND I COULDN'T. I MANAGED TO GET TO THE SHOULDER AND COAST TO A STOP, BUT WHAT IF I COULDN'T? OF ALL THINGS TO FAIL ON A VEHICLE THE BRAKES SHOULDN'T BE ONE. IF MY VEHICLE WASN'T SAFE TO DRIVE THEN I NEVER SHOULD OF BEEN SENT OUT OF THE DEALER WITH IT. I AM NOW STUCK IN A RENTAL WHILE I WAIT FOR MY VEHICLE TO BE REPAIRED WITH NO ETA. I CONTACTED JEEP CUSTOMER SERVICE, BUT HAVE NOT RECEIVED A RESPONSE. *JS

TL* THE CONTACT OWNS 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY COULD NOT PROVIDE A SPECIFIC DATE OF WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED SAFETY RECALL NOTICE FOR BRAKE BOOSTER ON JEEP GRAND CHEROKEE'S IN LATE MAY. DEALERS NEAR ME STILL DO NOT HAVE PARTS TO PERFORM RECALL SERVICE. FIRST CALLED DEALER IN LATE MAY AND AGAIN JULY 7 AND THEY STILL SAID THEY ARE WAITING FOR PARTS FROM CHRYSLER. RECALL NOTICE RELEASES SHOULD HAVE ALL PARTS AVAILABLE TO PERFORM RECALLS ESPECIALLY IN CASE OF POTENTIAL BRAKE FAILURES DUE TO MALFUNCTIONS YET I CAN'T GET THE ISSUE CORRECTED DUE TO NO PARTS AVAILABLE. *JS

VEHICLE WOULD NOT START; REPEATED ATTEMPTS TO START VEHICLE (5 TIMES) AND NO SUCCESS - VEHICLE STARTED ON THE 6TH ATTEMPT. THIS PROBLEM HAS REOCCURRED SEVERAL TIMES SINCE THE INITIAL PROBLEM. THE VEHICLE WILL BE TAKEN TO THE DEALER ON 07/07/2014. *JS

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, SHE WAS #25 ON A LIST, AS THE PARTS WERE NOT AVAILABLE. *JB THE CONSUMER FINALLY RECEIVED A CALL FROM THE DEALER, TO HAVE THE RECALL TAKEN CARE OF. HOWEVER, THE DEALER STATED THEY TESTED THE BRAKE BOOSTER AND THERE WAS NOTHING WRONG. THEY INSTALLED A PROTECTIVE BOOSTER SHIELD, INSTEAD. THE CONSUMER STATED LAST WINTER, SHE EXPERIENCED RESISTANCE AND HEARD A SLIGHT NOISE WHEN BRAKING. UPDATED 08/20/14

A CHRYSLER JEEP AND DODGE DEALERSHIP IN ORLANDO REPLACED THE FACTORY INSTALLED TIPM IN MY 2011 JEEP GRAND CHEROKEE OVERLAND WITH 58,000 MILES TODAY AT A COST TO ME OF $1230. THE TIPM CONTROLS AND DISTRIBUTES POWER TO ALL OF THE ELECTRICAL FUNCTIONS OF THE VEHICLE. THEY HAD ONE IN STOCK, AND AFTER A LITTLE RESEARCH ONLINE I DISCOVERED A WIDESPREAD ISSUE WITH MANY OTHER 2011 GRAND CHEROKEES. MANY OF THE OTHER COMPLAINTS CITE FAULTY TIPM DEVICES FAILING WHILE THE CAR WAS TRAVELING IN EXCESS OF 65 MPH CAUSING THE CAR TO COME TO A SUDDEN STOP. OTHERS MENTION LIGHTS FAILING AND OTHER ELECTRICAL FAILURES. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS THAT I'VE EASILY FOUND ONLINE. I'M WRITING TO ASK YOU TO PLEASE INITIATE A RECALL OR SOME INITIATIVE THAT WILL REIMBURSE CONSUMERS THAT UNKNOWINGLY PURCHASED VEHICLES WITH A FAULTY TIPM. THE 2011 GRAND CHEROKEE OVERLAND OWNERS HAVE BEEN WRONGED. *TR

SEVERAL TIMES, ENGINE STALLED DURING COMMUTE IN HEAVY TRAFFIC. FULE PUMP CONTINUED TO RUN AFTER ENGINE WAS SHUT OFF. *TR

RECALL P14 / NHTSA 14V-154 I RECEIVED THIS RECALL NOTICE APPROXIMATELY JUNE 15TH, AND TODAY, JULY 2, CALLED MY LOCAL DEALERSHIP TO TAKE CARE OF THIS RECALL AND INSTALL THE NEEDED PARTS. I WAS TOLD THERE ARE "NO PARTS AVAILABLE YET FOR THIS RECALL". WHAT? YOU SEND OUT A RECALL NOTICE FOR A POTENTIALLY DANGEROUS BREAK MALFUNCTION... AND THERE ARE NO PARTS AVAILABLE YET? THE SERVICEMAN AT MARTIN SWANTY DODGE/CHRYSLER/JEEP IN KINGMAN, ARIZONA TOLD ME THAT ANOTHER RECALL NOTICE WILL BE SENT WHEN THE PARTS BECOME AVAILABLE... REALLY? I HOPE PARTS BECOME AVAILABLE BEFORE AN ACCIDENT MAY OCCUR! *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER INDICATED THAT THE CONTACT WAS NUMBER EIGHTY ON THE LIST AND ONLY FIVE PARTS HAD BEEN SENT TO THE DEALER PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES), BUT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE WILL NOT START AND WHEN IT DOES START IT WILL NOT STAY ON LONGER THEN 10 SECONDS. STALLED OUT ON HIGHWAY AND WAS LEFT STRANDED UNTIL THE FOLLOWING DAY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), HOWEVER THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FUEL COULD BE HEARD MOVING INSIDE THE FUEL TANK. THE CONTACT INDICATED THAT A ABNORMAL SOUND COULD BE HEARD COMING FROM THE FUEL TANK DUE TO THE FUEL MOVING INSIDE THE TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSE THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE IN ORDER TO HAVE THE RECALL REPAIRS PERFORMED. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS INFORMED OF RECALL FROM THE LOCAL CHICAGO NEWS. CALLED DEALERSHIP FEW WEEKS LATER, BECAUSE I HAD NOT RECEIVED THE RECALL NOTICE VIA MAIL YET. THEY INFORMED ME THAT THEY HAD NOT BEEN GIVEN NOTICE ABOUT IT EITHER. WEEK LATER RECEIVED THE NOTICE IN THE MAIL. WEEK LATER WENT TO DEALERSHIP TO HAVE WORK DONE AND WAS INFORMED THEY DIDN'T HAVE THE PARTS, AND WOULD NOT HAVE THE PARTS UNTIL AUGUST OF 2014. I WENT HOME AND CALLED CHRYSLER AND THEY SAID THAT THE DEALERSHIP SHOULD HAVE THE PARTS IN TWO WEEKS. NOW THREE WEEKS LATER I JUST CALLED THE DEALERSHIP AND THEY STILL DON'T HAVE THE PARTS AND AGAIN WAS TOLD THAT THEY WOULD NOT HAVE THE PARTS UNTIL AUGUST AGAIN. I CALLED CHRYSLER AGAIN AND THEY ONLY SAID THAT MY CASE HAS BEEN ESCALATED AND THAT I WOULD BE INFORMED/CALLED BY DEALER AND/OR CHRYSLER WHEN THE DEALER CAN DO THE WORK. WHAT THE BLANK, BLANK IS GOING ON????? *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS THE SECOND TIME IN SIX MONTHS THAT I HAVE HAD A MAJOR PROBLEM WITH MY KEY FOB AFFECTING MY ENGINE. I AM AFRAID THIS MAY BE AN IGNITION SWITCH PROBLEM BUT THE DEALER KEEPS TELLING ME IT'S THE KEY FOB BATTERY. THE FIRST TIME MY CAR WOULD NOT START AND THE ENGINE WAS DEAD. THEY REPLACED BOTH KEY FOBS 6 MONTHS AGO AND TOLD ME THEY WERE DEFECTIVE. THIS TIME WHEN I PUSHED THE BUTTON THE ENGINE MADE A SCREECHING RATTLING SOUND, THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT TURN OFF. EVENTUALLY IT DID AND I TRIED IT AGAIN AND THE SAME THING HAPPENED. THE CAR WAS TOWED 30 MILES TO THE DEALER AND THEY TOLD ME THE KEY FOB BATTERY NEEDED TO BE REPLACED. I ASKED THE SERVICE TECHNICIAN IF THEIR COMPUTER SHOWED THAT MY ENGINE LIGHT CAME ON AND HE AGREED BUT TOLD ME THAT THEY COULD NOT FIND THE PROBLEM, OTHER THAN THE KEY FOB BATTERY. I TOLD THEM BOTH KEY FOBS WERE NEW. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND IT ONLY HAS 11,605 MILES ON IT. HOW ON EARTH CAN A KEY FOB CAUSE ENGINE PROBLEMS? I MAY NOT BE AN EXPERT ON CARS BUT I'M NOT STUPID. I BELIEVE IT MAY BE SOMETHING TO DO WITH THE IGNITION. I HOPE JEEP FIXES THIS BEFORE THERE ARE ANY ACCIDENTS OR DEATHS. I NOW FEEL I AM FORCED TO PURCHASE AN EXTENDED WARRANTY FOR OVER $2,100.00 BECAUSE I'M AFRAID OF WHAT MIGHT HAPPEN WHEN MY FACTORY WARRANTY EXPIRES NEXT MONTH. I DON'T THINK I WOULD EVER BUY A NEW CAR AGAIN. THE OLD ONES SEEM MORE RELIABLE. I AM AFRAID TO DRIVE THIS CAR NOW, KNOWING IT HAS ELECTRICAL ISSUES THAT THE DEALER CAN'T

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS THE IGNITION STARTED. THE FAILURE WAS INTERMITTENT AND BECAME PROGRESSIVELY WORSE OVER A PERIOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TOTALLY INTEGRATED CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE AT LEAST 3 MONTHS BECAUSE THE MANUFACTURER WAS ONLY ISSUING ONE SERVICE PART PER WEEK AND THE CONTACT WAS 15 ON A WAITING LIST. THE MANUFACTURER CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE REMEDY PART MAY POSSIBLY BE AVAILABLE IN AUGUST OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE TRIED TO START MY CAR SEVERAL TIMES WITH JUST CONTINUOUS CRANKING. I CALLED TWO DIFFERENT JEEP DEALERSHIPS AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. YESTERDAY, I WAS DRIVING DOWN THE STREET AT 55 MPH WITH MY 5 MONTH OLD IN THE CAR AFTER DAYCARE- AND MY CAR JUST SHUT OFF WHILE DRIVING AND I ALMOST CRASHED INTO THE PERSON IN FRONT OF ME!!!! VERY SCARY. I HAD TO SWERVE TO MISS THE PERSON IN FRONT OF ME BECAUSE THE BRAKES AND CAR WERE NOT WORKING- JUST COMPLETELY SHUT OFF. I FINALLY GOT IT STARTED AGAIN AND GOT TO A SAFE LOCATION. I THEN HAD IT TOWED. I DID SOME RESEARCH TO FIND THAT THIS IS A VERY COMMON ISSUE WITH 2011 JEEP GRAND CHEROKEES AND CHRYSLER REFUSES TO DO A RECALL ON THIS. ARE THEY INSANE?!!! WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. IF THE CAR IS NOT UNDER WARRANTY- THE PRICE TO FIX THE ISSUE IS $1300+. I JUST PURCHASED THIS CAR IN NOVEMBER OF 2013 BECAUSE I THOUGHT IT WOULD BE SAFE FOR ME AND MY NEW BABY. NOW I HAVE TO DISH OUT $1300 BECAUSE OF A FAULTY PART THAT CHRYSLER REFUSES TO FIX? THEY ARE VERY AWARE OF THE TIPM NOT PERFORMING ON THESE MODELS- PLEASE RESEARCH ALL THE FORUMS THAT TALK ABOUT THIS. THERE IS ALREADY LAWSUITS PENDING. PLEASE ADVISE ON WHAT TO DO AT THIS POINT. I DO NOT HAVE THIS KIND OF MONEY TO FIX A CAR WITH 39000 MILES ON IT. I WILL NEVER PURCHASE A JEEP OR CHRYSLER AGAIN. *TR

I HAVE EXPERIENCING THE SHUDDER/BUMP FEEL WITH THE STEERING WHEN BUMP OR SUDDEN BRAKE. I CHECK THE ARTICLE IN TBS UNDER STEERING 19-004-11 AND CALL THE DEALER. THEY CHECK ON THE VIN OF MY CAR AND SAID THAT THIS ARTICLE IS APPLY TO MY CAR IN THEIR SYSTEM. I HAVE A 2011 JEEP GRAND CHEROKEE OVERLAND SUMMIT WHICH MFD IS IN APRIL 2011. I ALSO MENTIONED THIS ARTICLE AND ISSUE TO THE DEALER. BUT THEY JUST KEPT SAYING THAT THIS IS NOT IN THEIR SYSTEM BASED ON THE VIN ON MY CAR. *TR

VEHICLE DIES FROM NO REASONS, ALSO FAILS TO START AT TIMES. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE BECAUSE THEY COULD ONLY ORDER ONE PART PER WEEK. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN STARTED AND SHIFTED INTO "D" DRIVE MODE, CAR WOULD SELF ENGAGE IN MANUAL GEAR "4" AND THEN HAD NO TRACTION OR ACCELERATION, ONLY REVERSE. TRANSMISSION COMPLETELY DIED AND WOULD AUTOMATICALLY GO INTO MANUAL "4" GEAR ITSELF WHEN PUT INTO "D" DRIVE MODE FROM PARK OR WHILE DRIVING ON THE ROAD. VERY DANGEROUS AND VERY SCARY. HAD IT TOWED TO DEALER WHO WANTED $1,300 TO REPAIR FAULTY TIPM MODULE AND WOULD NOT COVER UNDER POWERTRAIN WARRANTY. CALLED CHRYSLER AND NEGOTIATED IT DOWN TO $100. THIS SHOULD BE A RECALL AND IS VERY DANGEROUS BECAUSE THE CAR IS PUTTING ITSELF INTO THE WRONG GEAR WHILE MOVING AND WOULD NOT ACCELERATE OR MOVE IN DRIVE MODE. *TR

PURCHASED 2011 JEEP GRAND CHEROKEE OVERLAND USED IN SUMMER OF 2012. 3RD JEEP AND HAVE STAYED WITH JEEP BECAUSE FELT THEY WERE A SAFE RELIABLE CAR. SHORTLY AFTER PURCHASE THE CAR WOULD SOUND LIKE IT WAS "COMPUTING" NEAR THE ENGINE--WHILE OFF AND KEY NOT NEAR CAR. TOLD THIS WAS NORMAL. ALARM STARTED TO GO OFF FOR NO REASON, DAY TIME RUNNING LIGHT ON DRIVER SIDE STOPPED WORKING (NOT BULB) AND STARTED WORKING A FEW DAYS LATER ON ITS OWN. CAR NO START OR HARD START SEVERAL TIMES. CHECK ENGINE LIGHTS ON AND OFF, KEY NOT FOUND, ETC. 5/19/14 EXITING HIGHWAY AT APPROX. 75 MPH (59,000 MILES) BRAKES DON'T WORK. CAR SLOWS BUT WON'T STOP. NO LIGHT ILLUMINATED FOR BRAKE PROBLEM. IT WAS PETRIFYING. CALLED DEALER IN MORNING AND THEY INDICATED NOT WARRANTY AND NOT RECALL SO ORDERED BRAKE BOOSTER FROM DEALER AND REPLACED. WAS WITHOUT VEHICLE FOR SEVERAL DAYS. 5/28/14 DRIVING APPROX. 75 ON HIGHWAY--DASH LIGHTS FLASH, CAR SHAKES AND SHUDDERS UNCONTROLLABLY, SCREEN READS SERVICE AIR SUSPENSION SYSTEM AND ETC CODE. EXIT HIGHWAY CAR HAS NO SUSPENSION. STOP MAKE PHONE CALL AND RESTART CAR AND NO LIGHTS, WARNINGS, AND SUSPENSION BACK. DRIVING 35 MPH ON BUSY CITY STREET (IN FRONT OF SCHOOL) CAR DASH FLASHES AND GOES BLACK--A RED LIGHTNING BOLT APPEARS AND THE CAR SHUTS OFF WHILE DRIVING. NO BRAKES, POWER STEERING, HAZARD LIGHTS, SUSPENSION, ETC. I WAS TERRIFIED! PUSHED DOWN ACCELERATOR AND CAR STARTS BACK UP (SIMILAR TO DEPRESSING GAS PEDDLE ON GOLF CART). TOOK TO DEALER AND THEY REPLACED A BRAKE SENS

I RECEIVED A RECALL NOTICE IN THE MAIL. THE LOCAL DEALER IN CRYSTAL LAKE, IL REPORTS NO KNOWLEDGE OF THE RECALL AND CANNOT HELP ME. *TR

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V15400 (BRAKES HYDRAULIC). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 8/14/14*CN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THE DEALERS WERE NOT RECEIVING PARTS UNTIL SEPTEMBER OF 2014. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN APRIL OF 2014, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

GOT A RECALL LETTER AND TOOK IT TO MY JEEP DEALERSHIP TO GET IT FIXED. THE DEALERSHIP SAID WE DO NOT HAVE THE PARTS AND IT COULD BE MONTHS BEFORE THEY DO. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (BRAKES, SERVICE BRAKES, HYDRAULIC) AND CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER ADVISED HIM THAT THE PARTS WERE NOT YET AVAILABLE TO PERFORM THE REPAIR AND WOULD NOT BECOME AVAILABLE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.!....UPDATED 07/31/14 *BF

TL-THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKES WAS SQUEALING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,274.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC)AND THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE HEATER/AC BLEND DOOR IS BROKEN: THE DRIVER'S SIDE GETS AC BUT THE PASSENGER SIDE ONLY RECEIVE HOT AIR. THIS IS A VERY COMMON PROBLEM WITH THIS MODEL JEEP. THE DEALER REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY. THE VEHICLE IS 2 MONTHS OUT OF WARRANTY AND HAS 30,120 MILES. JEEPS DENIES THIS IS A COMMON PROBLEM, AND YET THE INTERNET IS FILLED WITH JEEP BLEND DOOR COMPLAINTS. *TR

THE AIR CONDITIONING PRODUCES COLD AIR ON THE DRIVER'S SIDE BUT PRODUCES HOT AIR ON THE PASSENGER SIDE. THE HEATER BEND DOORS ARE BROKEN. THIS IS A COMMON PROBLEM WITH JEEPS. MY VEHICLE IS 38 MONTHS OND, 2 MONTHS OUT OF WARRANTY WITH 30,120 MILES. JEEP REFUSES TO REPAIR THE PROBLEM UNDER WARRANTY, AND EVEN DENIES THAT BEND DOOR FAILURES ARE A COMMON PROBLEM WITH JEEPS, EVEN THOUGH THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED INTEGRATED POWER MODULE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,953.

EXPERIENCED UNINTENDED ACCELERATION, AT A STOP OR NEAR STOP WHEN PARKING. ALTHOUGH MY FOOT WAS ON THE BREAK, THE CAR LUNGED FORWARD AS IF THE ACCELERATOR HAD BEEN PUSHED ALL THE WAY DOWN, HITTING THE BACK OF A PARKED TRUCK VIOLENTLY. ALTHOUGH THE IMPACT WAS GREAT, THE AIR BAG DID NOT DEPLOY. THE INCIDENT WAS OBSERVED BY THE HOMEOWNER/TRUCK OWNER. *TR

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 64,845.

AFTER BEING UNABLE TO STOP 3 TIMES WITHIN THE FIRST 3 MINUTES OF LEAVING MY HOUSE I CALLED JEEP ABOUT THE BRAKE RECALL. JEEP NEVER CONTACTED ME TO LET ME KNOW THAT MY JEEP WAS INVOLVED IN THE RECALL. I LET THEM KNOW I NO LONGER FELT SAFE DRIVING THE CAR, AS IT HAD FAULTY BRAKES AND KINDLY REQUESTED A LOANER AS I HAD FAMILY ARRIVING THAT WEEKEND AND WOULD BE DOING A LOT OF TRAVELING. THE SERVICE WRITER LET ME KNOW THAT ACCORDING TO THE RECALL THE JEEP WILL STOP WITH EXCESSIVE FORCE & MAY BE MORE DIFFICULT IN WARMER WEATHER. IT IS CURRENTLY 80 DEGREES IN COLORADO WITH NO SIGN OF COOLING. I INFORMED THE TECHNICIAN THAT THE CAR HAD ALREADY ALMOST CAUSED 3 ACCIDENTS AND I DID NOT FEEL CONFIDENT IN IT'S ABILITY TO STOP IN AN EMERGENCY SITUATION. HE APOLOGIZED AND INFORMED ME THAT HIS SUPERIORS WOULD NOT ALLOW ME A LOANER BECAUSE BASED ON THE RECALL NOTIFICATION THE CAR WAS SAFE TO DRIVE. IN WHAT WORLD IS A CAR WITH FAULTY FUNCTIONING BRAKES SAFE FOR ITS OWNER OR ANYONE ELSE ON THE ROAD!?! JOHN ELWAY JEEP OF GREELEY, COLORADO WAS THE DEALERSHIP INVOLVED. *TR