2011 Jeep Grand Cherokee complaints

ENGINE TURNS OVER BUT WONT START.AFTER DOING RESEARCH ONLINE,I BELIEVE THE PROBLEM IS THE TIPM. I HEARD THE ENGINE CAN SHUT OFF AT ANY TIME.THAT CAN BE VERY DANGEROUS. *TR

OUR 2011 JEEP GRAND CHEROKEE WOULD NOT START. PLENTY OF CRANK BUT NO START. HAD VEHICLE TOWED TO NEAREST DEALER BUT THERE WERE NO DIAGNOSTIC CODES SET IN THE COMPUTER AND THE TECHS COULD NOT FIND ANY PROBLEMS. THE VEHICLE STARTED EVERY TIME FOR THREE DAYS. THIS PROBLEM HAS PLAGUED US ON TWO MORE OCCASSIONS DURING THE FALL OF 2013 (AGAIN, NO ISSUES FOUND) AND HAS RAISED ITS UGLY HEAD IN MAY OF 2014. MY COMPLAINT; JEEP DEALERSHIPS CANNOT FIND THE PROBLEM ,HOWEVER, A SIMPLE SEARCH OF THE WEB PRODUCES VOLUMES OF "NO START" TESTIMONIALS FROM OTHER VICTIMS AS WELL. THANK YOU, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

STARTED THE JEEP UP IN THE MORNING TO LEAVE FOR WORK AND AS I BACKED INTO THE STREET AND TRIED STOPPING, THE BRAKE PEDAL WAS VERY STIFF AND THE STOPPING POWER WAS ALMOST NONE. I THEN PUT IT INTO DRIVE TO GO THE 30 YARDS TO THE STOP SIGN IN FRONT OF THE HOUSE AND COULD NOT STOP. I HAD BOTH FEET STOMPING ON THE PEDAL, BUT IT DIDN'T MATTER. I MADE IT TO THE MIDDLE OF THE INTERSECTION BEFORE I STOPPED. THIS HAPPENS EVERY TIME THE JEEP SITS FOR MORE THAN 30 MINUTES AND IS THEN DRIVEN AGAIN. I HAVE FOUND THAT PUMPING THE BRAKES 10-15 TIMES BEFORE PUTTING THE CAR INTO DRIVE ALLEVIATES THE ISSUE FASTER. I AM WORRIED THAT EVENTUALLY THIS WILL HAPPEN EVEN AFTER THE BRAKES ARE 'WARMED UP' WHEN I REALLY NEED THE BRAKES. I RESEARCHED THE ISSUE IN FORUMS ONLINE AND IT SEEMS VERY COMMON FOR THE NEW-STYLE GRAND CHEROKEES TO HAVE ISSUES WITH THE BRAKE BOOSTER. I WENT TO MY LOCAL JEEP DEALERSHIP AND THE PART IS OVER $200 WITHOUT INSTALLATION, WHICH IS NOT COVERED BY MY EXTENDED WARRANTY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START NUMEROUS TIMES UNTIL THE FAILURE BECAME PERMANENT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE COMPUTER INTEGRATED MANAGEMENT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE WATER WAS COLLECTING UNDER THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE BUT DECIDED TO REPLACE THE SEALS FOR THE AIR CONDITIONER, SUN ROOF, DOORS, AND THE TRUCK LID. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 19,200. UPDATED 08/11/14*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/18/14

BRAKE BOOSTER ISSUE WITH 2011 JEEP GRAND CHEROKEE. I RECENTLY PURCHASED A USED GRAND CHEROKEE FROM A DEALERSHIP. I HAVE NOTICED THAT THE BRAKE PEDAL IS EXTREMELY STIFF AND IT IS VERY DIFFICULT TO ENGAGE THE BRAKE AT TIMES. THIS IS NOT A CONSISTENT ISSUE. BRAKES WILL BEHAVE NORMALLY AND THEN PEDAL WILL BECOME VERY STIFF THE NEXT TIME THE BRAKE IS DEPRESSED. MY MECHANIC EXAMINED THE VEHICLE AND INFORMED ME OF THE RECALL AND STATED THAT THE VEHICLE IS NOT SAFE TO DRIVE AT THIS POINT. THE DEALERSHIP THAT THE CAR WAS PURCHASED FROM AND CHRYSLER BOTH STATE THAT THIS VEHICLE IS NOT RECALLED DESPITE THE FACT THAT IT HAS THE RECALLED DEFECT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE CHECK ENGINE, ETC, AND ESC WARNING LIGHTS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED THAT SMOKE WAS EMITTING FROM UNDER THE HOOD. THERE HAD BEEN A FIRE NEAR THE AIR FILTER AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STALLED AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,231. UPDATED 7/16/14*CN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL NOISE EMITTED FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

DURING HIGHWAY SPEEDS, MY BRAKE PEDDLE WENT ALL THE WAY TO THE FLOOR AND THERE WAS BARELY ANY PRESSURE IN SYSTEM. TOOK TO DEALER AND WAS ADVISED I HAD TO REPLACE MY BRAKE BOOSTER BECAUSE IT FAILED BUT IT WAS NOT COVERED UNDER WARRANTY. HAD TO PAY OUT OF POCKET. *TR

MY WIFE WAS DRIVING OUR 2011 GRAND CHEROKEE OVERLAND YESTERDAY AND WAS STOPPED WITH HER FOOT ON THE BRAKE IN A DRIVE THRU. WHILE IT WAS STOPPED WITH HER FOOT ON THE BRAKE PETAL WENT RIGHT TO THE FLOOR AND THE JEEP STARTED TO MOVE FORWARD. NO BRAKES!!! SHE SAID SHE HEARD A AIR TYPE SOUND WHEN IT HAPPENED. FORTUNATELY SHE WAS ABLE TO COAST SAFELY TO A PARKING SPOT UNTIL I COULD GET THERE. AFTER GETTING IT TO THE DEALER THE CALLED ME AND SAID IT WAS THE BRAKE BOOSTER. NO DETAILS WERE GIVEN TO ME OTHER THAN IT FAILED. ALL I CAN SAY IS THANKFULLY IT HAPPENED WHERE IT DID. THERE ARE SO MANY SITUATIONS THAT THIS COULD HAVE COST HER LIFE OR SOMEONE ELSE'S. NOW EVERY TIME SHE OR I DRIVE IT WE WILL BE THINKING ABOUT WHEN THE BRAKES WILL GO OUT AGAIN. HOPE WE CAN GET OVER THAT OR IT'S GONE. SHE WAS SHAKING FOR HOURS AFTERWARDS AND WAS PHYSICALLY DRAINED LATER IN THE DAY. AGAIN, THANKFULLY IT HAPPENED WHILE STOPPED. *TR

TIPM FAILURE. IT WAS VERY COSTLY AND A BURDEN TO FIX. CHRYSLER NEEDS TO RECALL THIS PART. *TR

I PURCHASED THE ABOVE LISTED VEHICLE IN APRIL 2013, HAD TO BRING IT BACK FOR AN ISSUE WITH THE BRAKES. I HAD LITTLE TO NO PEDAL, BROUGHT THE VEHICLE INTO THE DEALER WAITED APPROXIMATELY TWO WEEKS AND THE VEHICLE WAS RETURNED TO ME. SERVICE WRITER STATED THAT BEING THE TRUCK WAS ON THE LOT FOR A WHILE, THE BRAKES GOT WARPED. WAS TOLD THAT THE BRAKES WERE CHANGED. I LEFT WITH THE VEHICLE THAT HAD A LITTLE MORE PEDAL SINCE I BROUGHT IT INTO SERVICE.ON OR ABOUT THE FIRST WEEK OF FEB. 2014 I EXPERIENCED MY BRAKE PEDAL WAS HARD AS A ROCK AND I WAS UNABLE TO STOP THE VEHICLE. BROUGHT MY VEHICLE INTO SERVICE EXPLAINED TO THEM WHAT WAS GOING ON AND THEY SAID IT WAS THE BRAKE BOOSTERS. I GET INTO MY VEHICLE A FEW DAYS LATER AND ONCE AGAIN I WAS NOT ABLE TO STOP THE VEHICLE, THIS TIME I ALMOST WAS INVOLVED IN AN ACCIDENT. I DROVE THE VEHICLE ALMOST 10 MILES AT 20 MPH TO THE DEALERSHIP AND DEMANDED THEY FIX THE BRAKES. THE SERVICE MANAGER CAME OUT GOT INTO MY VEHICLE DROVE IT DOWN THE STREET WHILE I WAS THE VEHICLE,THE VEHICLE WAS THERE FOR ALMOST FIVE WEEKS, I FINALLY RECEIVED A CALL ON APRIL 10, 2014 THAT MY VEHICLE WAS READY. I GET INTO THE VEHICLE I PRESS ON THE BRAKE PEDAL AND THE PEDAL GOES RIGHT TO THE FLOOR. I WAS ADVISED BY THE SERVICE WRITER THAT I NEEDED REAR BRAKES AND THAT IS WHY ITS DOING THAT. THE COST FOR REAR BRAKES WAS ABOUT 500.00, I DECLINED AND TOLD THE SERVICE WRITER I HAD MY BRAKES DONE SEVERAL MONTHS AGO AND THEY SHOULD NOT BE IN NEED OF REPAIR. HE LOOKED INTO THE

WHILE DRIVING THE SPEED LIMIT ON THE HIGHWAY I WAS APPROACHING SLOW TRAFFIC. I TRIED TO APPLY THE BRAKES BUT THE BRAKES WERE HARD AND FAILED TO WORK PROPERLY. THE VEHICLE DID SLOW DOWN A LITTLE BIT BUT NOT ENOUGH TO STOP THE VEHICLE. I WAS GOING 55MPH AND THEN TRAFFIC SLOWED TO ABOUT 20-25MPH BUT COULDN'T. I HAD TO VEER OFF INTO THE LEFT LANE TO AVOID HITTING THE CAR IN FRONT OF ME. IT WASN'T THE ANTI-LOCK BRAKES KICKING IN EITHER. I THE BRAKES WERE JUST FAILING. THE SECOND OCCURRENCE WAS THE NEXT DAY WHEN I WAS APPROACHING AN INTERSECTION TO MAKE A RIGHT HAND TURN I TRIED TO APPLY THE BRAKES BUT AGAIN THE BRAKES WERE HARD, AS IF THE PEDAL FULLY DEPRESSED WITHOUT APPLYING ANY BRAKE. LUCKILY I WAS CAUTIOUS FROM THE PREVIOUS INCIDENT AND WAS APPROACHING THE INTERSECTION AT A LOW RATE OF SPEED. I WAS ABLE TO JUST BARELY MAKE THE TURN WITHOUT COLLIDING WITH ANOTHER CAR. THANKFULLY THERE WEREN'T ANY PEDESTRIANS CROSSING THE STREET, IN NEW YORK CITY THIS IS A RARITY. AFTER ALL THIS HAPPENED I CHECKED ANY RECALLS WITH MY VEHICLE AND SAW THE BRAKE BOOSTER RECALL. I CALLED TWO JEEP DEALERS ( BAYSIDE JEEP IN NY AND EAST HILLS JEEP IN NY) AND BOTH GAVE ME A HARD TIME SAYING THAT THERE IS NOT A RECALL OUT FOR MY VEHICLE. THEY ARE SAYING MY VIN # DOES NOT HAVE A RECALL AGAINST IT BUT JEEP HASN'T ASSIGNED THE RECALL TO ANY SPECIFIC VIN #S, THEY SAY TO JUST BRING IT IN TO GET CHECKED OUT. SINCE THIS WASN'T A MANDATORY RECALL TO MY VIN# I WASN'T GIVEN AN APPOINTMENT FOR SERVICE FOR 1WEEK AT

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

HI, I AM WRITING TO YOU TODAY BECAUSE MY FAMILY AND I HAD A COUPLE NEAR MISS SITUATIONS IN REGARDS TO MY BRAKING SYSTEM ON MY 2011 JEEP GRAND CHEROKEE. THERE WAS A AUDIBLE HEAVY AIR LEAK FROM THE BROKEN VACUUM SEAL GOING TO THE BRAKE BOOSTER. WITH NO POWER BRAKES I WAS ON THE VERGE OF REAR-ENDING VEHICLES AND EVEN WORSE PEDESTRIANS FOR A COUPLE DAYS UNTIL I COULD GET MY CAR IN FOR SERVICING. I TOOK MY VEHICLE TO A LICENSED MECHANIC PRIOR TO SERVICING AND HE TOLD ME OF A VERY RECENT RECALL THAT WAS JUST GETTING INITIATED BY CHRYSLER IN HOPES OF AVOIDING THIS EXACT SITUATION. RECALL P14. WHEN I BROUGHT MY SUV IN TO GET IT SERVICED THEY SAID THERE WAS NO RECALL ASSIGNED ON BEHAVE OF MY SPECIFIC VIN NUMBER EVEN THOUGH THEY DID AGREE THIS RECALL FITS EXACTLY TO WHAT MY DEFICIENCY IS. I AM GETTING IT REPAIRED AS WE SPEAK BECAUSE I DO NOT WANT TO TAKE A CHANCE OR FOOL AROUND WITH ANYTHING AS VITAL AS MY BRAKING SYSTEM. THEY ARE REPLACING THE ENTIRE BOOSTER AND VACUUM SEAL. IF YOU WOULD BE SO KIND TO INFORM ME AS TO WHY THIS RECALL IS NOT SPECIFIC TO MY VIN AND 2011 GRAND CHEROKEE AS A FAULTY BRAKING BOOSTER AND SEAL IS IN NO WAY SUPPOSED TO FAIL IN 3 YEARS I WOULD APPRECIATE IT. I AM AT THE MOMENT ON HOOK FOR A BILL THAT'S 700 DOLLARS PLUS FROM HALEY DODGE JEEP CHRYSLER IN WHITE ROCK BC. I HAVE CONTACTED CHRYSLER'S CUSTOMER SERVICE IN REGARDS TO THIS MATTER OVER A WEEK AGO BUT HAVE NOT HEARD BACK. LOOK FORWARD TO HEARING FROM YOU, THANK YOU FOR YOUR TIME! [XXX] INFORMATION REDACTED

MY BRAKE BOOSTER HAS A MALFUNCTION CAUSING VACUUM LOSS IN THE BRAKE BOOSTER. THIS CAUSES DIFFICULTIES IN STOPPING MY CAR. I HAVE READ ABOUT A RECALL PERTAINING TO THIS ISSUE SO I CALLED CHRYSLER ABOUT THIS AND THEY SAID THAT THEY WILL ISSUE A RECALL IN MAY AND I SHOULD GO AHEAD AND HAVE THE REPAIRS COMPLETED AT MY DEALERSHIP SINCE THERE'S NO WAY OF THE CUSTOMER SERVICE REP KNOWING IF MY CAR IS INCLUDED. SHE ALSO STATED THAT THERE IS NO WAY OF KNOWING IF I WILL BE ABLE TO BE REIMBURSED FOR PAYING FOR THE REPAIR OUT OF POCKET. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKE BOOSTER HAD FAILED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 61,000.

THERE HAVE BEEN MULTIPLE OCCURRENCES. WHILE DRIVING DOWN THE ROAD AT THE SPEED LIMIT, ALL OF A SUDDEN THE SPEED DROPS TO 38 MPH AND THE VEHICLE WILL GO NO FASTER. YOU CAN NOT ACCELERATE BEYOND 38 MPH, UNLESS YOU PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THEN WHEN YOU START THE VEHICLE BACK UP IT IS OK.

MY WIFE HAS HAD 3 SEPARATE ENCOUNTERS WHERE HER 2011 JEEP GRAND CHEROKEE OVERLAND HAS RANDOMLY POWERED DOWN, LOSING CAPABILITY TO OPERATE THE VEHICLE (NO BRAKES/STEERING) WHILE SHE WAS DRIVING THE VEHICLE. THE FIRST OCCASION HAPPENED IN NOVEMBER OF 2013, VEHICLE WAS STOPPED AT AN INTERSECTION AND LOST POWER. THE VEHICLE WAS PUT INTO PARK AND RE-STARTED WITH NO FURTHER ISSUE. WE DIDN'T REPORT THIS INCIDENT. THE SECOND EVENT HAPPENED ON APRIL 3, 2014, THE VEHICLE LOST POWER WHILE MY WIFE WAS DRIVING AT APPROX. 40 MPH. AGAIN, WHEN THE VEHICLE CAME TO A STOP SHE PUT IT INTO PARK AND RE-STARTED THE VEHICLE. WE CONTACTED THE LOCAL CHRYSLER DEALERSHIP ON APRIL 7 AND SET UP AN APPOINTMENT FOR APRIL 12. THE THIRD EVENT OCCURRED THIS MORNING, APRIL 10, 2014. THE VEHICLE SPEED IS DIFFICULT TO DETERMINE BUT MY WIFE WAS SLOWING DOWN TO MAKE A LEFT TURN ON A 50MPH ROAD. THERE WERE OTHER VEHICLES IN THE AREA THAT COULD HAVE CAUSED SERIOUS ACCIDENT, MAINLY A SCHOOL BUS WITH CHILDREN ON BOARD. AGAIN, THE VEHICLE HAD TO BE PUT INTO PARK AND RESTARTED. DIFFICULT TO DO ON THIS BUSY ROAD. I CONTACTED THE SAME DEALERSHIP AND EXPLAINED TO THEM WHAT HAD HAPPENED. THE DEALERSHIP MOVED UP MY APRIL 12 APPOINTMENT TO TODAY. SO FAR, THE DEALERSHIP HAS BEEN ACCOMMODATING. THEY PLAN TO RUN DIAGNOSTICS CHECKS TO DETERMINE CAUSE OF POWER FAILURE. ALSO, THERE ARE OTHER ELECTRICAL ISSUES PLAGUING THIS VEHICLE (POWER DOOR LOCKS NOT WORKING, DRIVERS SIDE SEAT HEATER NOT WORKING, KEY NOT BEING DETECTED). THIS VEH

BRAKES ARE NOT PROPERLY WORKING. *TR

AFTER HAVING OCCASIONAL DIFFICULTIES STARTING THE CAR, MY PROBLEMS FINALLY REACHED A CLIMAX WHEN MY CAR SHUT OFF MID-DRIVE. JEEP HAS EXPLAINED THAT I HAVE FAULTY TIPM. I HAVE FOUND THROUGH ONLINE RESEARCH THAT THIS IS VERY COMMON. THESE FAILURES HAVE BEEN OCCURRING FOR YEARS, YET JEEP STILL INSTALLS THESE SAME TIPMS. I UNDERSTAND THERE IS A PENDING CLASS ACTION LAWSUIT, SUGGESTING THAT JEEP HAS KNOWN ABOUT THIS PROBLEM AND IGNORED IT, RATHER THAN IMPLEMENTING A RECALL. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE WIRELESS IGNITION CONTROL MODULE BUT THE FAILURE LATER RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE, TRAC OFF AND THE TIRE PRESSURE WARNING LIGHTS ILLUMINATED AND THE GAUGES WOULD INTERMITTENTLY DISPLAY RANDOM NUMBERS. ADDITIONALLY, THE VEHICLE WOULD STALL SPORADICALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

VEHICLE FIRST EXHIBITED A HISSING NOISE WHENEVER THE CAR WAS FIRST STARTED AND BRAKES APPLIED FOR THE FIRST 5 MINUTES OF RUNNING. ON MULTIPLE OCCASIONS TRAVELING AT SPEEDS OF 10-40 MPH DID THE BRAKES EITHER DELAY OR NOT FULLY RESPOND. ON TWO OCCASIONS THIS ALMOST CAUSED AN ACCIDENT WHEN DRIVER WAS FORCED TO STOP SHORT. VERY DANGEROUS AND CONTEMPLATING WHETHER TO CONTACT A DEALERSHIP OR LOCAL MECHANIC. SEEMS LIKE A POPULAR ISSUE BUT LITTLE TO NOTHING DONE BY JEEP. THIS IS MY 2ND GRAND CHEROKEE, IF ISSUES LIKE THIS KEEP OCCURRING IT WILL CERTAINLY BE MY LAST. I AM THE SECOND OWNER, BOUGHT CAR AT JEEP DEALERSHIP AND IT HAS ABOUT 51K MILES. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE FROM ONE GEAR TO THE NEXT ON MULTIPLE OCCASIONS WITHOUT WARNING. THE CONTACT STATED THAT HE EXPERIENCED THE FAILURE MORE THAN FIFTEEN TIMES. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION GEAR WOULD GO INTO A LOW GEAR WHEN HE DID NOT SHIFT THE VEHICLE INTO MANUAL. ADDITIONALLY, WHEN THE GEAR BOX WAS BUMPED, IT CHANGED GEARS AT RANDOM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2000. UPDATED 05/12/14 MA

MY 2011 JEEP GRAND CHEROKEE BRAKE BOOSTER FAILED. I AM GETTING A "HISSING" NOISE FROM THE BOOSTER AND MY BRAKING POWER HAS BEEN REDUCED. THE ISSUE STARTED DURING A REAL COLD SNAP IN THE NORTHEAST... NOT SURE IF THE DEFECT IS RELATED TO THIS COLD WEATHER OR NOT. AFTER CALLING MY DEALERSHIP, IT APPEARS THAT THE BOOSTERS ARE ON BACKORDER FROM AN OVERWHELMING NEED TO HAVE THIS PART REPLACED. IT SEEMS THAT A LOT OF OTHER PEOPLE HAVE HAD THIS PROBLEM DURING THIS COLD WINTER. *TR

MY BRAKE BOOSTER BLEW. NOW AWAITING BRAKE BOOSTER AND BRAKE MASTER CYLINDER. MY JEEP IS STILL IN DEALERSHIP GARAGE. JEEP LIAISON IS NOW TELLING ME APRIL 2 IS DELIVERY DATE OF PARTS, THIS DATE SEEMS TO CHANGE WEEKLY. STATING THIS IS MANUFACTURER'S DATE OF (OUT OF STOCK PARTS) DELIVERY TO DEALERSHIP. *TR

BOUGHT A USED JEEP GRAND CHEROKEE 2011 W/ 19K MILES ON IT (IT WAS LEASED BEFORE). FIRST INCIDENT HAPPENED WITH 30K MILES ON IT. VEHICLE WOULD TURN OVER A LITTLE BIT BUT WOULD NOT START. DEALERSHIP SAID FUEL PUMP WAS BAD, RUNNING AFTER VEHICLE TURNED OF THEN DIDN'T GET POWER WHEN TURNING IT ON. DEALERSHIP REPLACED FUEL PUMP, WENT TO PICK IT UP FROM DEALERSHIP AND IT WOULDN'T START. SECOND TRIP (WITHIN 2-3 DAYS) TO DEALERSHIP IT STARTED UP. WORKED FINE FOR ABOUT 4-5 WEEKS, THEN SAME INCIDENT OCCURRED AGAIN. VEHICLE WOULD TURN OVER BUT NOT START UP, SOUNDED THE EXACT SAME AS THE PRIOR ISSUE. DEALERSHIP REPLACED THE TIPM, CAR WORKED FINE FOR ABOUT 12 MONTHS. TWO WEEKS AGO, THE SAME ISSUE CAME ABOUT. CAR TURNING OVER BUT NOT STARTING. THIS TIME THE DEALERSHIP REPLACED MY KEY FOB AND IT WORKED FOR 1 DAY, THEN THE SAME ISSUE OCCURRED. NOW MY JEEP IS SITTING AT ANOTHER DEALERSHIP AND THEY HAVE REPLACED THE WIRING TO THE FUEL PUMP AND NOW THEY ARE IN THE PROCESS OF REPLACING ANOTHER FUEL PUMP. I HEARD TODAY THAT THEY FUEL PUMP IS REPLACED BUT STILL NOT GETTING POWER TO IT (TIPM PROBLEM AGAIN). CHRYSLER WANTS ME TO PAY A DEDUCTIBLE FOR AN OBVIOUSLY FAULTY PART THAT THEY HAVE REPLACED AGAIN. THIS LAST TIME WHEN I BROUGHT MY JEEP TO THE DEALER I TRIED TO START THE VEHICLE TO LET ME FATHER HEAR THE NOISE IT WAS MAKING. A DEALERSHIP SERVICE TECHNICIAN WALKED BY HEARING THE NOISE IT MADE AND ASKED, "IS IT A 2011?", I REPLIED, "YES", HE FOLLOWED UP BY SAYING THAT MODEL AND YEAR HAS HAD A REC

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

REPORTED BY EFI GLOBAL FIRE FORENSICS INVESTIGATOR ON BEHALF OF VEHICLE CONSUMER/OWNER. 2011 JEEP GRAND CHEROKEE 4X4 WAS DRIVEN AND PARKED IN GARAGE AT APPROXIMATELY 6:30 P.M.. GARAGE WAS FULLY INVOLVED IN FIRE AT APPROXIMATELY 4:00 A.M. THE FOLLOWING MORNING. UPON FIRE DISCOVERY, FIRE WAS VENTING THROUGH DOUBLE CAR GARAGE ROOF. INVESTIGATION HAS PLACED THE FIRE ORIGIN AT THE 2011 JEEP GRAND CHEROKEE 4X4 VEHICLE. INVESTIGATION IS CONTINUING. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE MANUFACTURE FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS AIR LEAKING BY THE BRAKE BOOSTER AND CAUSING THE MALFUNCTION OF THE BRAKES. AS A RESULT, THE ENTIRE BRAKE ASSEMBLY WOULD NEED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. THE CURRENT FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE BRAKES MALFUNCTIONED AS THE BRAKE PEDAL SUNK INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,777. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN COLDER WEATHER, THE BRAKES WOULD SEIZE. THE CONTACT WOULD DEPRESS THE BRAKES AND THE VEHICLE WOULD NOT RESPOND. ADDITIONALLY, THE BRAKE PEDAL WOULD NOT RELEASE WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000. *TR

UNABLE TO STOP/LONGER THAN NORMAL STOPPING DISTANCE IN PANIC STOP SITUATION- BRAKE PEDAL IS HARD AND UNABLE TO ENGAGE ABS. OCCURS ONLY IN COLD AMBIENT TEMPS ( BELOW 20 DEGREES) FIRST PANIC STOP AFTER DRIVING AT FREEWAY OR HIGHWAY SPEEDS. *TR

I OWN MY CAR FOR 3 YEARS NOW WITH 23K MILES ON IT, GOT IT AS BRAND NEW. ON FEB 24TH MONDAY MORNING I EXPERIENCED A BRAKE ISSUE, PLUS HISSING NOISE COMING OUT FROM UNDER THE DASHBOARD. FIRST I THOUGHT IT NEEDS SOME TIME TO WORK AROUND AFTER BEING ON DRIVEWAY FOR 2 DAYS(ON A WEEKEND) BUT AFTER DRIVING AROUND AND WAITING ON A RED LIGHTS THAT NOISE DIDN'T GO AWAY. BRAKING IS KIND OF DIFFERENT NOW, I NEED TO PUSH THE PEDAL HARDER IN ORDER TO STOP THE CAR BUT IN CASE OF AN EMERGENCY IT WILL BE VERY DIFFICULT. POWER BRAKE BOOSTER IS BACK-ORDERED ACCORDING TO A SERVICE CENTER REP AT THE DEALER I GOT MY CAR FROM. NOW NEED TO WAIT, PAY FOR IT AND INSTALLATION. LOOKS LIKE I'M NOT THE ONLY ONE WITH THIS SAME ISSUE, WHY NOT A RECALL? *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE WHICH RESUME NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

ON 2/26, I EXPERIENCED A BRAKE FAILURE IN MY 2011 JEEP GRAND CHEROKEE. WHEN I PRESSED THE BRAKE PEDAL, IT WAS VERY STIFF, AND I COULD NOT STOP MY VEHICLE AS QUICKLY AS I COULD BEFORE. THE PEDAL ONLY WENT HALFWAY TO THE NORMAL DEPRESSED POSITION. THE VEHICLE DID NOT STOP, AND I HAD TO COAST TO A STOP. I TOOK MY VEHICLE TO A JEEP DEALERSHIP THAT EVENING FOR REPAIR, AND I WAS TOLD THE FOLLOWING DAY THAT THE PROBLEM IS THE POWER BRAKE BOOSTER. I WAS TOLD ON SATURDAY (3/1) THAT THE PART WOULD ARRIVE AT THE DEALERSHIP ON TUESDAY (3/4). I SPOKE WITH THE DEALERSHIP TODAY, AND THERE IS NOW NO ETA FOR THE PART (THE POWER BRAKE BOOSTER). UPON FURTHER SEARCHING ONLINE, I'VE BECOME AWARE THAT THIS IS A COMMON PROBLEM FOR 2011/2012 GRAND CHEROKEES AND DODGE DURANGOS. APPARENTLY, THE DIAPHRAGM IN THE BOOSTER CANNOT WITHSTAND THE COLDER TEMPERATURES THAT WE'VE BEEN EXPERIENCING RECENTLY IN THE NORTHEAST, AND ALLOW MOISTURE TO GET INTO THE BRAKE SYSTEM, CAUSING FREEZING. DRIVING THE VEHICLE IS EXTREMELY DANGEROUS, AS THE BRAKES DO NOT FUNCTION AT ALL WHEN ATTEMPTING TO STOP THE VEHICLE. *TR

CAR ENGINE UNEXPECTEDLY STOPPED WHILE DRIVING, LOSING ALL POWER AND BRAKES. CAR HAD SAT IN BELOW FREEZING TEMPERATURES FOR A WEEK. THERE WERE NO FLASHING WARNING LIGHTS NOR ANY BUZZING SOUNDS OF OVERHEATING AS STATED IN THE CAR MANUAL WOULD INDICATE IMMEDIATE ACTION WAS NEEDED. PARKING BRAKE WAS USED TO STOP AND ENGINE WAS DAMAGED BEYOND REPAIR. *TR

TIPM WAS FAULTY. THIS SHOULD BE A RECALL. *TR

I POSTED MY STORY ON FEBRUARY 21, 2014. AFTER CONTACTING CHRYSLER ON MARCH 3, 2014, THEY INFORMED ME THAT THEY WILL REPLACE BY BROKEN BRAKE BOOSTER WITH ANOTHER FAULTY BRAKE BOOSTER. JEEP IS NO LONGER MANUFACTURING THE BRAKE BOOSTER, WHICH IS A RECALL, AND NO ONE WILL DO ANYTHING ABOUT IT. CHRYSLER DOES NOT CARE AND ARE NEGLECTFUL TO THEIR CONSUMERS AND BASICALLY DON'T CARE TO PUT ME IN ANOTHER DANGEROUS SITUATION. I INTEND ON FILING A CLASS ACTION LAWSUIT AGAINST CHRYSLER. THEY ARE THE WORST TO DO BUSINESS WITH. THEY ARE OUT TO MAKE MONEY AND DON'T CARE IF THEIR CONSUMERS DIE. CHRYSLER HAS NO PROBLEM AND THINKS IT ABSOLUTELY SAFE TO PUT ME IN A VEHICLE THAT, WITHOUT WARNING, COULD CAUSE ME TO LOSE MY LIFE AND POTENTIALLY TAKE OTHERS. *TR

AS I WAS DRIVING LESS THAN A MILE TO WORK ON A VERY COLD NEW JERSEY MORNING MY BRAKES FELT UNUSUALLY HARD AND HIGH. AS I PULLED INTO THE SCHOOL PARKING LOT, WHERE I WORK, I STEPPED ON THE BRAKES TO SLOW DOWN ON THE DECLINE OF THE ROAD AND THEY WOULD NOT GO DOWN, THEY WENT DOWN ONLY ABOUT A CENTIMETER OR TWO, AND I JUST KEPT PRESSING THEM. AGAIN THEY FELT EXTREMELY HARD AND HIGH. THERE WAS A SCHOOL BUS FULL OF CHILDREN IN FRONT OF ME AND I JUST PRAYED I WOULD NOT REAR END THEM. THANK GOD I WAS ONLY DOING 15 MPH....IF ANY FASTER IT WOULD HAVE BEEN A NIGHTMARE!!!!! I CALLED MY DEALER AND THEY SAID DO NOT DRIVE IT, HAVE IT TOWED HERE. I DID HAVE IT TOWED THAT DAY AND TODAY I WAS INFORMED I NEED A BRAKE BOOSTER LIKE MANY OTHER PEOPLE. THEY ARE BACK ORDERED AND COULD TAKE 3, YES THREE WEEKS BECAUSE OF THE HUGE DEMAND. I BELIEVE IF I WAS GOING ANY FASTER THAN 15 MPH LIVES WOULD HAVE BEEN LOST. :( *TR

I WAS DRIVING TO MY MOTHER IN LAW HOUSE, AT 60 MILES PER HOUR AND MY CAR JUST STOPPED, I WAS I FRONT OF A SEMI, THAT COULD EASILY RAN OVER ME AND MY 6 MONTHS BABY!! GOOD THING THAT THE SEMI COULD CHANGE LANE BEFORE HITTING US, I HAVE READ A LOT OF COMPLAINTS OF CUSTOMERS THAT HAVE THE SAME PROBLEM THE TIPM MODULE IS NOT WORKING AND IS CAUSING THE CAR NOT TO START OR IF IT STARTS JUST STOP SUDDENLY, SO I WANT TO PUT THIS COMPLAINT AND HOPE THAT THERE IS A RECALL SOON BECAUSE IT'S NOT FAIR FOR CUSTOMERS LIKE ME, PAY FOR AN EXPENSIVE CAR AND DUE TO THEIR NOT QUALITY PARTS HAVING PROBLEMS ON OUR DAILY LIVES AND ALSO PUT IN DANGERS OUT LIVES AND LIVES OF OTHERS IN THE ROAD!! AND I HOPE THAT WHOEVER HAVE THE LAST WORD TO DO A RECALL JUST THINK ABOUT YOU DON'T EVEN WANT TO HAVE ANY MEMBER OF YOUR FAMILY GET HIT BY ONE OF THIS CARS JUST BECAUSE OF THE NEGLIGENCE OF JEEP/CHRYSLER, THAT'S JUST NOT RESPONSIBLE FROM THEM, SO IF THERE IS ANY LAW SUIT OR SOMETHING I DEFINITELY WANT TO BE ON IT. *TR

THIS HAS BEEN AN ONGOING ISSUE SINCE I HAVE HAD THE VEHICLE REGARDING THE TIPM'S UNIT. IT FIRST CAME UP A FEW MONTHS AFTER PURCHASING THE VEHICLE IN APRIL 2013. THE UNIT WAS FLASHED AND THE PROBLEM "FIXED" UNDER WARRANTY. THIS JANUARY IT IS NOW NOT ONLY TAKING 2-10 ATTEMPTS TO START, MY GAS MILEAGE HAS SEVERELY DECREASED AND THERE IS A FUNNY ODOR ONCE THE CAR IS STARTED. I CANNOT GO TO THE DEALERSHIP IN MY CURRENT TOWN AS THERE ARE OVERLY INNONDATED WITH WORK TRUCKS FOR THE OIL FIELD SO I AM FORCED TO TAKE MY CAR TO ABILENE WHICH IS AN 85 MILE TRIP EACH WAY TO HAVE ANY WORK DONE ON IT. I WORK FOR A NON PROFIT IN MY TOWN AND THEREFORE DRIVE AROUND TO NOT SO SAFE PLACES DAILY AND HATE BEING STUCK WITH A CAR THAT WONT START. THIS POSSIBLE COULD CORRELATE TO THE ISSUES WITH MY MOTOR IN THE AIR RIDE SUSPENSION THAT HAD TO BE REPLACED IN DECEMBER OF 2013 THAT LUCKILY WAS COVERED UNDER WARRANTY SINCE IT HAD BEEN AN ISSUE AS WELL BEFORE THE WARRANTY MILEAGE ENDED. *TR

THERE ARE THREE KEY PARTS THAT MUST WORK AFTER A CAR STARTS, STEERING, BRAKING AND ACCELERATING. THE BRAKE BOOSTER AND POWER STEERING PUMP IN MY 11 JEEP GRAND CHEROKEE NEED TO BE REPLACED. I'M CURRENTLY TAKING ALL PRECAUTIONS WHEN DRIVING, HOWEVER THIS IS NOT NEARLY ENOUGH. I FEEL THAT AN ACCIDENT IS INEVITABLE. IT HAS NOW BEEN TWO WEEKS WAITING FOR TWO PARTS. FACING THE WORST WEATHER CONDITIONS IN YEARS I WOULD LIKE TO FEEL SAFE DRIVING TO WORK AND WITH MY FAMILY. I UNDERSTAND THAT CERTAIN STATISTICS HAVE TO MEET BEFORE ISSUING A COSTLY RECALL, HOWEVER UNDER THESE CONDITIONS I'M FACED WITH (BACKORDERED PARTS) I DON'T SEE WHY AN EXCEPTION SHOULDN'T BE ISSUED AGAINST CHRYSLER. IF A PROBLEM EXISTS YOU SHOULD BE ABLE TO HAVE THE PARTS AVAILABLE TO MEET DEMAND. NOT BEING ABLE TO MEET DEMAND WILL ALMOST SURELY PROVOKE A CLASS-ACTION LAWSUIT. MY QUESTION IS WHAT STEPS ARE BEING TAKEN BY THE NHTSA AGAINST JEEP/CHRYSLER? HIT THE GYM AND FLEX YOUR MUSCLES. THE WORST ACTION IS NOT TAKING ONE. *TR

WAS DRIVING MY 2011 JEEP GRAND CHEROKEE AND BRAKES FAILED HAD TO SWERVE OFF ROAD UNTIL I CAME TO A STOP. HAD TO HAVE CAR TOWED TO GAS STATION. MECHANIC DETERMINED IT WAS THE BOOSTER BRAKE ASSIST. HE CALLED CHRYSLER DEALERSHIP AND THEY SAID THAT THEY DON'T HAVE ANY AND THERE ARE HUNDREDS ON BACKORDER AND COULD BE SEVERAL MONTHS BEFORE YOU GET THE PART. I CALLED CHRYSLER AND THEY ACTED LIKE THERE WASN'T AN ISSUE WITH THIS PART AND THEY WOULD EXPEDITE ONE TO THE DEALERSHIP. MY MECHANIC WAS ON PHONE WITH DEALERSHIP WHILE I HAD CHRYSLER CORP. ON PHONE. THE DEALERSHIP LAUGHED AND SAID YOU ARE NOT GOING TO GET PART EXPEDITED AS THEY ARE IN SAME SITUATION WITH SEVERAL CARS THEMSELVES. SO CHRYSLER IS NOT GOING TO DO ANYTHING, NOT GOING TO PAY FOR TOWING OF MY CAR, NOT GOING TO PAY TO HAVE CAR FIXED, NOT GOING TO GIVE ME A LOANER CAR ( COULD BE MONTHS). THERE IS A SERIOUS ISSUE WITH DEFECT ON THIS PART AND IT'S JUST A MATTER OF TIME BEFORE SOME GETS SERIOUSLY INJURED OR DIES FROM THIS. CHRYSLER SHOULD BE ISSUING A RECALL INSTEAD OF TRYING TO MASK THE PROBLEM. DO THEY HAVE TO WAIT FOR SEVERAL INJURIES OR DEATHS BEFORE THEY ISSUE A RECALL. THIS IS A KNOWN DEFECTIVE SAFETY ISSUE THAT SHOULD BE ADDRESSED ASAP. FOR CRYING OUT LOAD IT'S THE BRAKES OF THE CAR! *TR

I HAVE HAD VACUUM LEAK (HISSING AIR NOISE)IN BRAKE POWER BOOST FOR QUITE SOME TIME. PART IS ON NATIONAL B/O FROM JEEP--NOT DUE IN UNTIL 3/4/14(DATE KEEPS BEING PUSHED BACK), BECAUSE SO MANY PEOPLE (OVER 500)HAVE SAME PROBLEM. I WAS DRIVING DOWN HILL AT END OF MY STREET AND AS I APPLIED BRAKES, THEY DID NOT WORK. I PRESSED AS HARD AS I COULD BUT CAR JUST DROVE THROUGH INTERSECTION. I PUMPED THEM SEVERAL TIMES AND THEY FINALLY CAME BACK. IF ANOTHER VEHICLE HAD BEEN COMING, WE COULD HAVE BEEN KILLED. I DO NOT UNDERSTAND WHY NTSB HAS NOT ISSUED RECALL FOR SOMETHING AS DANGEROUS AS THIS, THAT DIRECTLY AFFECTS DRIVER'S SAFETY. *TR

SINCE THE WEATHER HAS GOTTEN COLD, THE POWER BRAKES ON MY 2011 JEEP GRAND CHEROKEE HAVE BEEN FAILING ON AN INTERMITTENT BASIS NEARLY RESULTING IN A COUPLE ACCIDENTS. IN THE PROCESS OF COMPLETING A THOROUGH INSPECTION, I DETECTED A HISSING SOUND WHEN I DEPRESSED THE BRAKE PEDAL. SUSPECTING THAT THERE WAS A PROBLEM WITH THE VACUUM BOOSTER, I CALLED SEVERAL PARTS STORES IN ATTEMPT TO FIND A REPLACEMENT UNIT ONLY TO FIND OUT THAT NO ONE HAD ACCESS TO THE PART AND THEY WERE ON INDEFINITE BACKORDER. AFTER DOING EXTENSIVE ONLINE RESEARCH, I HAVE COME TO FIND OUT THAT THERE APPEARS TO BE A MAJOR PROBLEM WITH THE JEEP VACUUM BOOSTERS RESULTING IN A NATIONAL SHORTAGE OF REPLACEMENT PARTS. BASED UPON THE REPORTS BY OTHERS, IT APPEARS THAT THERE IS A SERIOUS DESIGN FLAW WITH THE VACUUM BOOSTER WHICH IS EXACERBATED DURING COLD PERIODS. IT IS ALSO MY UNDERSTANDING THAT THE NHTSA IS COMPLETING AN INVESTIGATION INTO THE PROBLEM. IN SHORT, I AM BETWEEN A ROCK AND A HARD PLACE. I CANNOT GET A REPLACEMENT PART TO FIX MY BRAKES AND I AM DEATHLY AFRAID TO DRIVE MY VEHICLE. ON BEHALF OF MY FELLOW CONSUMERS, WE NEED THE NHTSA TO PUT PRESSURE ON THE JEEP CORPORATION TO STEP UP AND ADDRESS THE PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *TR

I WAS DRIVING THROUGH LOUISVILLE, KY ON FEB. 10, 2014 AND HAD TO TAKE A DETOUR; EXITED ONTO THE OFF RAMP OF STOREY AVE. I ATTEMPTED TO APPLY THE BRAKES AND THEY DID NOT FUNCTION. COULDN'T YIELD TO ONCOMING TRAFFIC AND WAS FORCED TO MERGE. I NEARLY GOT INTO AN ACCIDENT. I ATTEMPTED TO APPLY THE BRAKES AGAIN FOR THE STOP LIGHT ON SPRING ST. I WAS UNABLE TO STOP. I HAD TO PROCEED THROUGH THE INTERSECTION, NEARING ANOTHER ACCIDENT. I PUMPED THE BRAKES AND NOTHING, NEARING ANOTHER ACCIDENT.I TRIED TO APPLY THE EMERGENCY BRAKE AND NOTHING. I COASTED AND WAS FORCED TO THREW MY CAR INTO PARK IN THE WORST PART OF LOUISVILLE. THE AREA WAS SO DANGEROUS, A POLICE OFFICER HAD TO SIT WITH ME. I CONTACTED CHRYSLER'S OFF-ROAD; WAS TOLD IT WOULD TAKE 4 HRS FOR A TOW TRUCK. I CALLED A DIFFERENT TOWING COMPANY. AFTER 2 1/2 HRS. IT WAS TOWED TO A DEALERSHIP. MY FAMILY WAS INCONVENIENCED SINCE THEY HAD TO DRIVE A TOTAL OF 4 HRS. TO COME PICK ME UP. I'VE HAD NO TRANSPORTATION FOR 3 WEEKS. I CALLED THE DEALERSHIP NUMEROUS TIMES ASKING WHEN MY VEHICLE WOULD BE READY. ON FEB.19, THEY SAID THE BRAKE BOOSTER IS ON BACK ORDER AND NO ETA. I CALLED MY LOCAL JEEP DEALERSHIP FOR THE PART. A MAN WHO TOLD AT LEAST 650 ORDERS ARE PLACED FOR THIS PART AND CHRYSLER IS NOT MANUFACTURING IT. THAT MEANS NO CAR FOR THE UNFORESEEABLE FUTURE. I PURCHASED THIS VEHICLE IN DEC.OF 2013 & 30 DAYS AFTER DRIVING IT I'M LEFT STRANDED AND INCONVENIENCED. I HAVE PAID WITH PAIN, SUFFERING AND TIME. I HAVE DONE RESEARCH AND FOUND

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

THE VEHICLE WOULD CRANK MULTIPLES TIME BEFORE STARTING. THREE OR FOUR TIMES, THE CAR SHUT DOWN WHILE DRIVING; IT FINALLY CAME DOWN TO THE FUEL PUMP NOT SHUTTING DOWN AFTER THE IGNITION SWITCH WAS TURNED OFF, AND THE ONLY WAY TO SHUT DOWN THE FUEL PUMP WAS TO PULL THE FUSE OUT OF THE ECM UNIT IN THE ENGINE COMPARTMENT. I WAS CHARGED $1200 DOLLARS FOR A NEW ECM UNIT AT THE DEALER BUT THE NEW UNIT WAS DEFECTIVE AND NEEDED THE WIRE HARNESS TO BE REWIRED DUE TO AN INTERNAL PROBLEM INSIDE THE ECM UNIT (THE LEFT FOG LIGHT WOULD BLINK INSTEAD OF THE FRONT BLINKER LIGHT). *TR