2011 Jeep Grand Cherokee complaints

DEALER IS NOT GETTING PARTS TO FIX PROBLEM. I HAVE RECEIVED A RECALL NOTICE ON THIS 3 OR 4 TIMES AND EACH TIME THE DEALER STATES THEY DON'T HAVE THE PART. THE ISSUE IS THE SUN VISOR WIRING. RECALL NOTICE: R71/NHTSA 15V-879.

THE LEATHER COVERING THE TOP OF DASH UNDER WINDSHIELD HAS COME LOOSE, DISLODGING THE DEFROSTER VENT AND BLOCKING AIRFLOW FROM THE DEFROSTER. DEFROSTER VENT CANNOT BE RESEATED BECAUSE OF MIS-SHAPED LEATHER. WHILE DRIVING DURING EARLY MORNING, CONDENSATION ON WINDSHIELD COULD NOT BE CLEARED BY DEFROSTER BECAUSE NO AIRFLOW WAS REACHING THE WINDSHIELD ON THE DRIVERS SIDE. HAD TO PULL OFF THE ROAD AND PULL THE LEATHER AWAY FROM THE VENT OPENING TO ALLOW WINDSHIELD TO CLEAR. IF I HAD BEEN DRIVING IN TRAFFIC, THIS WOULD BE EXTREMELY DANGEROUS. I HAVE CALLED JEEP CUSTOMER SERVICE, BUT THEY WILL NOT ACKNOWLEDGE A MANUFACTURING DEFECT, BUT CANNOT TELL ME WHY THIS HAS HAPPENED. THEY WILL NOT REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY. THE LEATHER STARTED COMING LOOSE 2 MONTHS AFTER THE WARRANTY EXPIRED. THERE ARE NUMEROUS CASES OF THIS SAME PROBLEM IN ONLINE JEEP FORUMS. I TOOK THE VEHICLE TO A LOCAL VINYL SHOP, BUT THEY COULD NOT FIX WITHOUT REMOVING THE WINDSHIELD; WINDSHIELD CANNOT BE REMOVED WITHOUT BREAKING IT. NEW WINDSHIELD FOR OVERLAND MODEL WITH RAIN SENSOR IS OVER $1,000. WINTER IS APPROACHING, BUT I WILL NOT BE ABLE TO CLEAR THE WINDSHIELD OF ICE AND SNOW BECAUSE OF THIS PROBLEM.

I HAVE A RECALL AND THE DEALER, NIELSEN DODGE CHRYSLER RAM IN EAST HANOVER NJ WOULD NOT HONOR THE RECALL AND FIX MY RECALL. DEPLORABLE SERVICE AND SHOULD BE STRIPPED OF THEIR DEALERSHIP LICENSE FOR SAFETY REASONS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION SHOP AND LATER TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

DECELERATING AND TURNING RIGHT VEHICLE STALLS COMPLETELY, FIFTH TIME THIS HAPPENED IN THREE WEEKS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY FOUR OTHER TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIPS UNSATISFACTORY SERVICE OF SUN VISOR WIRING RECALL REPAIRS AND FREE OIL CHANGE SERVICES. *SMD

THE SUN VISORS ON THE PASSENGER SIDE CAUGHT ON FIRE THE LINING WAS BURNED, THE COMPASS ON THE DASHBOARD WAS OUT AS WELL. ALSO I HAVE BEEN HAVING A PROBLEM WITH THE DRIVER AIRBAG LIGHT IT HAS BEEN TURNING ON AND OFF FOR THE PAST 3 YEARS. I HAVE TAKEN IT MULTIPLE TIMES TO THE DEALERSHIP SERVICE TO GET FIXED AND THEY ARE UNAWARE OF THE PROBLEM. IT IS A SAFETY ISSUE BECAUSE IF I WAS TO GET IN AN ACCIDENT THE AIRBAG WILL NOT DEPLOY.

VEHICLE STALLED WHILE DRIVING ON CITY STREET THEN LOCKED UP AND WOULDNT START OR MOVE FROM PARK, DASH READING SAID IT WAS IN DRIVE.

THIS JEEP ENGINE FAILED / STALLED WHILE DRIVING. THIS CAUSED THE VEHICLE TO VEER OFF THE ROAD TWICE ON A TURN, AND ALMOST CAUSE TWO REAR ENDS BY FAILING IN MID TRAFFIC, IN FOUR DIFFERENT OCCASIONS, SINCE 2014. THE VEHICLE ENGINE CUTS OUT, WHICH CAUSES THE POWER STEERING AND BRAKES TO NOT FUNCTION PROPERLY. THE VEHICLE WAS IN MOTION ON VARIOUS MAIN STREETS, WHEN THIS OCCURRED. NAPERVILLE JEEP DEALERSHIP (WHERE THIS VEHICLE WAS PURCHASED) HAS ALSO MAINTAINED THIS VEHICLE PER THE MAINTENANCE SCHEDULE, HAS WORKED ON THIS PROBLEM SINCE IT BEGAN. THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE AND RETURNED THE VEHICLE TO US CONFIDENT THE PROBLEM WAS 'RESOLVED' OR NON-EXISTENT. ATTACHED IS THE VEHICLE RECALL AND REPLACEMENT RECORD. FROM ONLINE RESEARCH IT SEEMS THIS HAS OCCURRED TO OTHER JEEP GRAND CHEROKEES BEFORE AND THE TYPICAL SOLUTION IS REPLACING THE TOTALLY INTEGRATED POWER MODULE (TIPM). THIS VEHICLE'S TIPM WAS 'REPAIRED' SEPT 3, 2014. BELOW ARE THE MAINTENANCE RECORDS RELATED TO THIS PROBLEM. 03/26/2014 MILEAGE: 44,680 WRO# 599705 11/25/2014 MILEAGE: 51,329 CRO# 615926 01/07/2016 MILEAGE: 65,485 CRO# 646292 06/10/2016 MILEAGE: 69,938 CRO# 658369 THIS VEHICLE IS NOT SAFE AND WE HAVE LOST ALL TRUST AND CONFIDENCE IN THIS VEHICLE.

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

I HAVE HAD OUR JEEP INTO GENESEE VALLEY CHRYSLER JEEP TWICE (SINCE JANUARY 2016) SINCE THIS RECALL CAME OUT AND THEY STILL SAY THAT THEY DON'T HAVE THE PARTS. WE HAVE HAD NO ISSUE YET, BUT THIS IS GETTING TO BE TOO LONG

MY WIFE AND I RECEIVED A NOTICE THAT OUR JEEP GRAND CHEROKEE HAD A RECALL ON SUN VISORS AND VANITY LAMP WIRING. THE LETTER STATED WE NEEDED TO CONTACT OUR CHRYSLER DEALER AND SCHEDULE A APPOINTMENT AS TO BE SURE THEY HAD THE PARTS TO FIX IT. WE CALLED AUGUST 10 AND WERE TOLD TO HAVE JEEP ON THERE LOT AT 9 A.M. ON AUGUST 13 AND THEY WOULD HAVE THE PARTS THERE TO FIX IT. THIS WAS CUMBERLAND CHRYSLER, COOKEVILLE TENNESSEE. WE ARRIVED ON TIME AND DROPPED IT OFF AND WERE TOLD IT WOULD TAKE ABOUT 3 HOURS TO FIX. AT 11:10 SOMEONE FROM THE DEALERSHIP CALLED AND TOLD US THEY DID'NT HAVE THE PARTS! MY WIFE AND I GOT UP EARLY ON A SATURDAY MORNING TO HAVE THE JEEP ON THERE LOT BY 9 AND THIS IS WHAT WE GET! ALSO WHY CALL AND MAKE AN APPOINTMENT IF THE DEALERSHIP IS NOT GOING TO KEEP IT. THEY WERE SUPPOSED TO START ON IT AT 9 A.M. AND DIDN'T EVEN BOTHER TO START UNTIL 11:10! JUST WANTED TO GIVE CHRYSLER A HEADS UP ABOUT THIS DEALERSHIP AND TO INFORM THEM TO NOT PAY THEM FOR FIXING THIS VEHICLE! JUST IN CASE THEY SUMMIT A CLAIM BECAUSE THEY DID NOT DO ANYTHING. AGAIN THE DEALERSHIP WAS CUMBERLAND CHRYSLER, COOKEVILLE TENNESSEE. THANKS FOR YOUR TIME.

JEEP GRAND CHEROKEE MANUFACTURERS RECALL R-71. SUN VISOR FIRE HAZARD. RECALL HASN'T BEEN REPAIRED OR RECALL REPAIR DATE HASN'T BEEN SENT TO ME.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. ON FEBRUARY 11, 2016, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ALTERNATOR IS BAD I HAVE CHANGE THE BATTERY TWICE, WHEN I RESERCH I FOUND OUT THAT THE ALTERNATOR ARE THE SAME WITH DURANGO AND THEY ARE RECALLED. IT STOPPED ON THE ROAD TWICE. I HAVE TO CALL TRIPLE A TO TOW IT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V154000(SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAN CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

HAVE BEEN RECEIVING RECALLS FOR A YEAR MAYBE ON PROBLEM WITH VISORS. I HAVE TAKEN IT TO DEALER 3 TIMES,, NO PARTS AVAILABLE. I CALLED DAIMLER CHRYSLER AND WAS "PUT ON A LIST". THAT WAS MONTHS AGO .. NOW I HAVE RECEIVED ANOTHER RECALL NOTICE FOR THE SAME PROBLEM!

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR MONTHS. THE CONTACT CALLED MORE THAN ONE DEALER AND WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/21/16*LJ

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD SEVERAL TIMES. THE DEALER WAS NOTIFIED IMMEDIATELY AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BRAKE BOOSTER. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/27/16*LJ *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHTS WERE TOO DIM AND PREVENTED THE DRIVER FROM SEEING ONE CAR LENGTH IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WINDOWS RANDOMLY LOWERED WITHOUT WARNING. THE CONTACT HAD TO USE THE ELECTRONIC FUNCTION TO WIND THE WINDOWS UP EACH TIME THE FAILURE OCCURRED. THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE, WHICH CAUSED THE CONTACT TO HAVE TO TURN OFF AND RESTART THE VEHICLE. THE SERVICE ENGINE LIGHT ILLUMINATED WHEN THE CRUISE CONTROL FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

FROM 2012 I'VE BEEN EXPERIENCING ISSUES WITH MY VEHICLE HAVING A HARD START AND STALLING WHILE DRIVING IT EVENTUALLY GOT WORST AND ON 7/28/16 IT STALLED AND NEVER START AGAIN. I SMELL SOMETHING BURNING UNDER THE HOOD BUT DON'T KNOW WHAT IT IS. I AM NOW OUT OF A VEHICLE BECAUSE FOR FOUR YEARS A SOLUTION NOT FOUND FOR THE PROBLEM. MY SOLUTION IS THAT THE WHOLE VEHICLE NEEDS TO BE RECALLED. THIS VEHICLE HAS BEEN PUTTING MY FAMILY IN DANGER FOR YEARS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DASHBOARD IS BUBBLING AND PULLING AWAY FROM ADHESIVE. DEALERSHIP TOLD ME THIS IS A DEFECT OF THE 2011 JEEP GRAND CHEROKEE, AND THE ONLY FIX IS TO REPLACE IT........STARTED AS ONE LITTLE BUBBLE AND HAS PROGRESSIVELY GOTTEN WORSE. THE LEATHER IS DRYING OUT WHERE IT IS PULLING AWAY FROM THE ADHESIVE. JEEP (MOPAR) CONVERSATION STATED THEY COULD FILE A COMPLAINT BUT NOT HELP IN THE REPAIR COSTS.

1ST THE SENSOR FOR "KEY NOT DETECTED" DISPLAYED.I HAD IT FIXED AT THE DEALERSHIP. SHORTLY AFTER, IT RETURNED BUT THIS TIME ALL THE SENSORS ON THE DASH LIT UP AND THE VEHICLE TRANSMISSION DROPPED IN GEAR. ALMOST GOT REAR ENDED BY A TRUCK ON THE HIGHWAY.THE SPEEDOMETER SHUT DOWN AND THE WIPERS TURNED ON. I PULLED OVER AND TURNED OFF THE VEHICLE. ONCE IT FINALLY RESTARTED, IT WOULD NOT GET OFF THE PARK GEAR. FINALLY AFTER 4 ATTEMPTS IT RESTARTED AND I WAS ABLE TO DRIVE HOME. IT DIED IN MY DRIVEWAY. WOULD NOT RESTART .I HAD IT TOWED TO THE DEALER. ITS BEEN THERE FOR APPROX. 2 WEEKS. THEY SAID THEY CANT FIND THE PROBLEM AND HAVE CALLED THEY'RE TECHS AT THEY'RE CORPORATE HEAD QUARTER'S TO ASSIST THEM. ACCORDING TO MANY FORUMS ON LINE THIS SEEMS TO BE A COMMON PROBLEM. THIS SHOULD BE A RECALL. THE DEALER ADMITTED TO FINDING A MELTED PART. THIS IS A COSTLY REPAIR THAT THEY CLAIM MY WARRANTY WILL NOT COVER! MY VEHICLE DRAMATICALLY DROPPED IN SPEED WHILE DRIVING ON A MAJOR HIGHWAY. IF THAT'S NOT CONSIDERED A SAFETY ISSUE AND THE FACT THAT THERE IS AN OBVIOUS FIRE HAZARD WITH THE DASH OR THE FUSE BOX IS INSANE!! THERE IS A HIGH POTENTIAL FOR AN ELECTRICAL FIRE TO BREAK OUT DUE TO A FAULTY DESIGN. THE VEHICLE IS ELECTRONIC AND THE TRANSMISSION HAS FEATURES THAT CHANGES THE OPERATION OF THE VEHICLE WHILE DRIVING! I WOULD LIKE TO SEE ANYONE DRIVE IN FRONT OF A TRACTOR TRAILER ON A MAJOR HIGHWAY AND SUDDENLY DROP THE TRANSMISSION TO 1ST GEAR (HIGH RPM AND DRAMATICALLY DROPS SPEED) AND SEE H

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 55 AND 60 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO FOURTH GEAR. THE CONTACT STATED THAT THE TRANSMISSION REMAINED IN FOURTH GEAR UNTIL THE VEHICLE WAS CYCLED OFF AND ON. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

FOR THE PAST FOUR YEARS I'VE BEEN HAVING TROUBLE WITH MY VEHICLE STARTING AND STALLING WHILE DRIVING. THE PROBLEM BECAME WORST OVER THE PAST WEEK AS THE VEHICLE STALLS WHILE BANKING CORNERS OR JUST DRIVING ON A STRAIGHT STRETCH. IT STALLS ABOUT 3 TO 4 TIMES JUST TO GO FROM POINT A TO POINT B WHICH IS NORMALLY 2 MILES OR LESS. TWICE SOMEONE ALMOST REAR END ME BECAUSE OF THIS PROBLEM. IT'S TIME FOR A RECALL OF THIS VEHICLE ALL TOGETHER

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE REAR DOOR LOCK ACTUATORS FAILED CAUSING THE REAR DOORS TO NOT LOCK WITH THE CENTRAL LOCKING SYSTEM. *SMD

ALTERNATOR HAS FAILED. CHARGING FAULT AND BATTERY FAULT LIGHT CAME ON SHORTLY BEFORE VEHICLE DIED COMPLETELY. UPON REPLACING BATTERY, VEHICLE STARTED BUT BATTERY DID NOT CHARGE AND DIED AGAIN WHILE DRIVING CAUSING A STALL IN TRAFFIC WITHOUT SUFFICIENT CHARGE TO POWER HAZARD FLASHERS NECESSITATING A TOW TRUCK TO COME AND REMOVE VEHICLE.

I TOOK MY 2011 GRAND CHEROKEE TO THE DEALER FOR THE NORMAL MAINTENANCE. HOWEVER, THERE WERE A COUPLE OF RECALLS SO I ASKED THEM TO TAKE CARE OF THEM. RECALLS WERE RELATED TO THE FUEL PUMP RELAY AND TO THE SUN VISOR (WHICH APPARENTLY CAN SHORT-CIRCUIT AND CAUSE A FIRE). THERE WAS A FIRMWARE UPDATE FOR THE TIPM ALSO SO I GOT THAT DONE TOO. 3 WEEKS LATER, I GET ON MY CAR, I PUT THE IGNITION TO ON AND THE WIPERS WENT ON, I TRIED TO TURN THEM OFF AND I COULDN'T. THIS IS A LIST OF ALL THE SYMPTOMS: - TURN SIGNALS NOT WORKING - REAR WIPER NOT WORKING - FRONT WIPERS ON - TRACTION CONTROL OFF AND NO WAY TO TURN IT BACK ON - BUTTONS ON THE STEERING WHEEL NOT WORKING, NONE OF THEM, EXCEPT FOR THE ONES THAT CONTROL THE RADIO - HEATED STEERING WHEEL, TOW/HAUL, TRACTION CONTROL AND 110V PLUG SWITCHES NOT RESPONDING - INTERIOR LIGHTS NOT WORKING - HEADLIGHTS WORKED BUT NO WAY TO CONTROL HIGH OR LOW BEAMS I DID SOME RESEARCH ONLINE, FOUND THAT SOME OTHER PEOPLE WERE HAVING THE SAME ISSUE AND SOME OF THEM SAID THAT THEY HAD THE ISSUE RESOLVED BY LEAVING THE BATTERY UNPLUGGED OVERNIGHT, IT DIDNT WORK. I TOOK THE WIPERS OUT (SINCE I COULDN'T TURN THEM OFF) AND TOOK MY CAR TO THE DEALER (WITHOUT TURN SIGNALS). THEY'VE HAD THE CAR FOR 2 DAYS ALREADY, YESTERDAY THEY CALLED ME BACK AND TOLD ME THEY WERE STILL TRYING TO DETERMINATE THE ISSUE BUT THAT IT COULD BE A DEFECTIVE TIPM. I HAVE NO IDEA OF HOW MUCH THIS IS GOING TO COST TO GET FIXED BUT THE TRUTH IS, I GOT THIS CAR 2 MONTHS AGO, LOOKED PERFE

VEHICLE CHECK ENGINE LIGHT COMES ON, VEHICLE LOSES POWER AND EVENTUALLY STALLS. THIS HAS BEEN GOING ON FOR ABOUT A YEAR AND HAS HAPPEN ABOUT 4 TIMES

WAS SLOWING DOWN FROM 50 MPH TO MAKE A LEFT HAND TURN. AS I WAS ENTERING THE TURN, AT ABOUT 30 MPH, THE ENGINE SHUT OFF. ALL DASH LIGHTS STILL FUNCTIONAL, RADIO WAS STILL ON, TURN SIGNAL STILL ON. THERE WAS NO SPUTTERING. LOST POWER STEERING AND POWER BRAKING (AND ANY OTHER ITEMS THAT ARE NOT FUNCTIONAL WHILE IN "RUN" MODE). SHIFTED TO "NEUTRAL", BUT IT WOULD NOT START BECAUSE THE TRANSMISSION WAS NOT IN "PARK". PULLED TO THE SIDE AND STOPPED THE VEHICLE, PUT IT IN "PARK". STARTED LIKE NOTHING HAD HAPPENED. THERE WERE NO WARNING LIGHTS BEFORE SHUTDOWN, THERE ARE NO SERVICE LIGHTS OR OBD II CODES STORED IN COMPUTER. WAS USING THE PUSH BUTTON STARTER, THE KEY FOB WAS IN MY POCKET.

ON MAY 28, 2016 WHILE NAVIGATING MY DRIVEWAY, MY CAR SUDDENLY ACCELERATED FORWARD AND CRASHED INTO THE BACK WALL OF MY GARAGE. DAMAGE WAS DONE TO MY HOME AND MY CAR. I HAD NO CONTROL OVER THE VEHICLE. HITTING THE BRAKE AND TRYING TO HIT THE IGNITION BUTTON DID NOTHING TO STOP THE VEHICLE. ON ANOTHER OCCASION, ABOUT TWO WEEKS EARLIER, I HAD PARKED THE CAR AT WALMART, PRESSED THE BRAKE AND THE IGNITION BUTTON TO TURN IT OFF. WHILE IN PARK AND THE ENGINE OFF, THE VEHICLE LURCHED FORWARD AND BUMPED THE SUV SITTING IN FRONT OF ME. I AM NOW AFRAID TO DRIVE THIS VEHICLE! I HAVE REPORTED THIS INCIDENT TO MY LOCAL AUTO DEALERSHIP AND CHYSLER CORP. THE DAMAGE IS BEING REPAIRED AT MY COST.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL STUCK TO THE FLOORBOARD. THE DRIVER MANAGED TO ENGAGE THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE DEALER STATED THAT THE BOOSTER WAS PERFORMING NORMALLY AND ALL THE VEHICLE REQUIRED WAS THE SHIELD. THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON JUNE 5, 2016 @ 2:00AM I WAS AWAKENED BY POPPING SOUNDS FROM OUTSIDE. I GOT UP TO SEE AN ORANGE BALL OF LIGHT, I WENT TO THE WINDOW AND FELT THE HEAT FROM IT AND SEEN MY JEEP WAS ON FIRE. IF NOT FOR THE FIRE DEPARTMENT SHOWING UP MY HOUSE WOULD HAVE LIKELY BURNED ALSO. THE CAR WAS PARKED UNDER THE CARPORT IN THE DRIVEWAY AND NO ONE WAS DRIVING IT THE PREVIOUS DAY.

DRIVING W ON 60 IN AZ, 30 MINS AFTER HAVING OIL CHANGED AT LOCAL AUTO CARE SHOP, WHERE I WAS TOLD EVERYTHING LOOKED FINE BUT MY RADIATOR HOSES LOOKING SOFT. CONSIDER GETTING G NEW ONES IN THIS 112 DEGREE HEAT (LIKE THE DAY I'M SUBMITTING THIS). ON FREEWAY, ENGINE OVERHEATS, STALLS, STEERING LOCKS, BRAKES HARDEN AND I COME TO A COMPLETE STOP IN AN INCONVENIENT 2 INCHES OFF THE CURB, STILL IN EVERYONE'S WAY AS THEY ATTEMPT TO EXIT MILL AVE. BRAKES HARD AND DOESNT ALLOW FOR PUSH-TO-START BUTTON TO TURN OVER. NOR TO PLACE IN NEUTRAL. STANDING BY FOR A TOW AS WE SPEAK. NEVER HAD THIS HAPPEN BEFORE. COOLANT JUST TOPPED OFF THREE DAYS AGO AND GIVEN AN OKAY AFTER OIL CHANGE HALF HOUR PRIOR TO THIS HAPPENING. PERHAPS COINCIDENCE. PERHAPS JUST LIFE. REPORTING EITHER WAY.

ENGINE SHUTS OFF INTERMITTENTLY WHILE DRIVING AT DIFFERENT SPEEDS

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SECOND SUN VISOR RECALL NOTICE STATES MAY EXPERIENCE A HIGH RESISTANCE SHORT WIRING AFTER SERVICE REPAIR MAY RESULT IN AN INOPERATIVE VANITY LAMP AND /OR ELECTRICAL FIRE. *SMD THE DEALER INFORMED THE CONSUMER, THE PREVIOUS RECALL DID NOT FIX THE PROBLEM WITH THE VANITY LAMP WIRING. THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB

THIS JEEP HAS THE ELECTRONIC SHIFTER. I VERY RARELY DRIVE IT AS IT IS MY WIFES CAR. I PULLED INTO A PARKING SPACE TODAY IN A POURING RAIN. I PUSHED THE SHIFTER ALL THE WAY FORWARD INTO PARK, HIT THE ENGINE SHUT OFF BUTTON, GRABBED THE KEY FOB, AND STEPPED OUT THE DOOR. TO MY HORROR I DISCOVERED THAT THE CAR WAS STILL RUNNING IN REVERSE. I HAD TO RUN SEVERAL STEPS AND DIVE INTO THE CAR AND PUSH THE BRAKE PEDAL DOWN WITH MY LEFT HAND AND SHIFT IT INTO PARK WITH MY RIGHT HAND. THE PARKING LOT WAS FULL OF PEOPLE INCLUDING MANY CHILDREN. HAD I NOT GOTTEN LUCKY AND STOOPED THE VEHICLE, THEIR COULD HAVE BEEN A TRAGEDY. I KNOW FROM THE NEWS THAT THERE IS A RECALL BEING CONSIDERED ON THIS DEADLY SHIFTER. IT CAN'T COME SOON ENOUGH. I BEG YOU TO PRESSURE CHRYSLER TO ADDRESS THIS EXTREMELY DANGEROUS SITUATION BEFORE PEOPLE ARE KILLED. THIS CAR IS NOT SAFE TO DRIVE, ESPECIALLY BY SOMEONE NOT USED TO IT. PLEASE GET BACK TO ME WITH A RESPONSE. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THERE WAS AN ABNORMAL KNOCKING NOISE. IN ADDITION, WHILE DRIVING 40 MPH, THE HEAT FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE BLEND AIR DOOR ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,705.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE JACK IN THE REAR FRACTURED WHILE CHANGING THE TIRE. THE JACK WAS APART OF THE ORIGINAL EQUIPMENT. THE PART WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.....UPDATED 06/15/16 *BF

ON FRIDAY EVENING AND SATURDAY MORNING WE START THE VEHICLE AND THE KEY BECAME EXTREMELY HOT TO THE TOUCH AFTER PULLING OUT OF IGNITION. THE KEY HAS NEVER DONE THIS BEFORE. WE TRIED THE SPARE KEY AND IT DID SAME THING. WE TURNED CAR FOR AWHILE, TRIED A COUPLE HOURS LATER KEY WAS NOT HOT. SUNDAY MORNING WENT TO START CAR DROVE AWHILE KEY BECAME HOT. WE FILED A COMPLAINT LAST WEEK ABOUT THE DASHBOARD AND THE LIGHTS FLICKERING, THE LIGHTS AND TIRE LIGHT AND GAS LIGHT STILL FLICKERING.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO YEARS PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING ) HOWEVER THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE.