2011 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN HAVING NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) PERFORMED ON THE VEHICLE, THAT THE TIPM UNIT PLACED ON THE VEHICLE TO REPAIR THE ISSUE WAS FROM A JEEP WRANGLER AND THE CONTACT DID NOT BELIEVE IT WAS AN ADEQUATE FIX. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

2011 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR BRAKE BOOSTER RECALL REPAIRS. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL IN 2014. THE DEALER CHOSE TO REPAIR THE PART, INSTEAD OF REPLACING IT. SIXTEEN MONTHS LATER, THE BOOSTER WAS ON THE VERGE OF FAILING AGAIN. THE CONSUMER HAD TO PAY OUT-OF-POCKET, TO RECTIFY THE DANGEROUS SITUATION. RECALL # 14V154000. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO DEALER WHERE THE FUEL PUMP RELAY WAS REPLACED AGAIN BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH EXITING A HIGHWAY, THE VEHICLE STALLED AND THE FCW WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED INTO PARK AND THE VEHICLE RESTARTED NORMALLY. THE FAILURE RECURRED APPROXIMATELY FIFTEEN TIMES WHEN DRIVING AND ATTEMPTING TO SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS AT THE DEALER FOR TWO WEEKS. THE MANUFACTURER HEADQUARTERS TELEPHONED THE CONTACT TO PICK UP THE VEHICLE, MENTIONED THAT A RECORDING DEVICE WAS INSTALLED, AND ADVISED THE CONTACT TO CONTINUE DRIVING SO THE ERROR COULD BE RECORDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

I JUST READ AN ARTICLE IN THE MAY 2016 ISSUE OF TRAILER LIFE MAGAZINE INVOLVING FORD F-150 AND THERE BRAKE FAILURE ISSUES. THE EXACT PROBLEM HAPPENED WITH MY JEEP. I WAS PULLING OUR CAMPER (UNLOADED), DOWN THE HIGHWAY AT A SPEED OF 60 MPH WHEN THE BRAKE LIGHT CAME ON AND THE BRAKE PEDAL OF MY JEEP WENT STRAIGHT TO THE FLOOR. I GOT SAFELY PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE FUID LEVEL. THE MASTER CYLINDER RESERVOIR WAS LOW BUT NOT EMPTY. I MANAGED TO GET HOME, ABOUT 6 MILES AND THE NEXT DAY TOOK THE TO JEEP DEALER WHERE THEY FOUND THAT THE BRAKE BOOSTER HAD DEVELOPED A VACUUM LEAK (THEY SAID) CAUSING COMPLETE FAILURE OF BRAKING SYSTEM. DEALER REPLACED BRAKE BOOSTER, DID A COMPLETE BRAKE JOB, REPLACED ALL ROTORS AND FLUSHED SYSTEM. $1350 LATER I WAS BACK ON THE ROAD. UNTIL I READ THIS ARTICLE I THOUGHT IT WAS AN ISOLATED INCIDENT. HOPEFULLY IT IS A COINCIDENCE.

THE JEEP HAS ONLY 43,880 MILES WHEN I WENT TO THE JEEP DEALER FOR AN OIL CHANGE. I WAS TOLD THE POWER STEERING RACK WAS LEAKING. THE REPAIR WOULD COST $1602 PLUS TAX. THIS JEEP HAS NOT BEEN DRIVEN OFF ROAD AND SHOULD NOT BE LEAKING WITH THIS LOW MILEAGE . THERE APPEARS TO BE MANY COMPLAINTS OF OWNERS WITH THE SAME PROBLEM. IT APPEARS THERE IS A FAULT WITH THE PART.

DEFECTIVE ALTERNATOR WITH 63500 MILES, ALTERNATOR FAILED 4-7-16 ALTERNATOR FAILED WHILE DRIVING I BELIEVE THAT THE 2011 JEEP GRAND CHEROKEE SHOULD BE INCLUDED IN THIS RECALL

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ABS, CHECK ENGINE, FOUR WHEEL DRIVE, ANTI-SKID, AND AIR RIDE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

THE VEHICLE IS CONTINUOUSLY POWERING ITSELF OFF WHILE I'M DRIVING AND SAFETY FEATURES ARE FAILING. THE MECHANICAL ERROR IS HAPPENING RANDOMLY WHETHERBINAM IN TRAFFIC AND OR CRUISING DOWN A CITY STREET. THIS IS DUE TO A KNOWN ISSUE WITH TIPM, THAT CHRYSLER HAS COVERED UP IN THE PAST PER SECOND CLASS ACTION COMPLAINT CASE NO. 13-CV-08080-DDP-VBK. I HAVE BEEN EXPERIENCING THIS ISSUE WITH MY VEHICLE AND HAVE I HAVE RECEIVED NO RESOLUTION FROM CHRYSLER OR THE DEALER. I AM AFRAID THAT THIS VEHICLE IS GOING TO CAUSE INJURY TO MYSELF OR SOMEONE ELSE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE-TURNING SIGNAL FAILED TO FUNCTION. THE CONTACT NOTICED THAT THE REAR TAIL LIGHT CASING WAS BURNING INTERNALLY. THE CONTACT HAD THE DEALER REPLACE THE LIGHTING; HOWEVER THE FAILURE RECURRED ON THE PASSENGER SIDE TAIL LIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BULB FAILED BECAUSE OF WATER LEAKING IN THE TAIL LIGHT ASSEMBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,815. ...UPDATED 04/12/16 *BF UPDATED 11/2/2017*JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, ONLY THE CODES WERE ERASED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM, INTERIOR LIGHTING), BUT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,627. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE BRAKING THE ENGINE SHUTS OFF. THIS HAPPENED THREE TIMES. I TOOK IT TO THE DEALER I BOUGHT IT FROM AND THEY SAID IT WAS WORN SPARK PLUGS AND REPLACED THEM. THE NEXT DAY IT STALLED AGAIN. I WAS COMING OFF THE FREEWAY OFF RAMP AND IT JUST DIED. NO WARNING LIGHTS ON THE DASH. THE DEALER WAS UNABLE TO DETERMINE A CAUSE FOR THE STALLING ISSUE. UPDATED 04/18/16. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE VIBRATES PAST 65 MPG... DEFECTIVE LOWER CONTROL ARMS AND BUSHING...

I CUT MY THUMB & SCRAPED A KNUCKLE ON SOME VERY SHARP TRIM AROUND THE TOP OF THE CUP HOLDER WHEN I REACHED INSIDE IT IN A PARKING LOT. THE BOTTOM OF THE TRIM HAD PULLED AWAY FROM THE SIDE AND WAS PROTRUDING AT AN ANGLE IN MORE THAN ONE SPOT INSIDE THE CUP HOLDERS. I TOOK THE CAR BACK TO THE DEALERSHIP WHERE I HAD PURCHASED IT LESS THAN ONE MONTH PRIOR TO THE INCIDENT. THEY SAID THE ENTIRE PIECE WHICH INCLUDED THE CUP HOLDERS, TRAY, & GEAR SHIFT WOULD HAVE TO BE REPLACED FOR $500 AND I WOULD HAVE TO PAY FOR IT SINCE THE EXTENDED WARRANTY I HAD PAID $2500 FOR DID NOT COVER IT. SO I NOT ONLY GOT INJURED, BUT I'M STUCK WITH THE BILL AND CANNOT EVEN WORK WITH MY SPECIAL NEEDS CLIENT UNTIL IT GETS REPLACED SINCE I CAN'T PUT HIM IN A DANGEROUS SITUATION. THIS JEEP ONLY HAD 28,232 MILES ON IT AND WAS IN GOOD SHAPE WHEN I BOUGHT IT ON 1/25/16, SO THIS NEVER SHOULD HAVE HAPPENED. IF THE CUP HOLDERS COULD HAVE BEEN REMOVED AND REPLACED SEPARATELY, IT WOULD HAVE SAVED ME A LOT OF MONEY AND TAKEN A LOT LESS TIME FOR THE MECHANICS TO REPLACE THEM. THIS WAS NOT THE KIND OF QUALITY I EXPECTED FOR A JEEP GRAND CHEROKEE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND WHILE DEPRESSING THE BRAKE PEDAL TO REDUCE SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER PRESSING THE START BUTTON, THE ENGINE RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE THE DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.

VEHICLE WAS TRAVELING DOWN THE FREEWAY AT A CONSTANT SPEED OF 70MPH WITH FOOT ON THE THROTTLE PEDAL. TRAFFIC FROM AN ON-RAMP FORCED A QUICK/SUDDEN STOP (QUICK TRANSITION FROM THROTTLE PEDAL TO BRAKE PEDAL). THE BRAKE PEDAL WAS COMPLETELY FROZEN AND WOULD NOT DEPRESS FOR AN EXTENDED PERIOD OF TIME (VEHICLE WOULD NOT DECELERATE). FORCED DRIVER TO SWERVE OFF THE FREEWAY, AND NEARLY CRASHED. NON-EMERGENCY (QUICK THROTTLE TO BRAKE TRANSITION) BRAKING IS STILL FUNCTIONAL. THE SITUATION WAS ABLE TO BE RECREATED BY BOTH THE DRIVER AND THE SERVICE TECH AT THE LOCAL DEALERSHIP. DEALERSHIP CONFIRMED THAT THE ISSUE IS PRESENT ON FOUR OTHER VEHICLES (ONE 2011, ONE 2012, AND TWO 2013'S) ON THEIR SALES LOT, AS WELL AS THE VEHICLE IN QUESTION. DEALERSHIP CONFIRMED THIS HAS NOTHING TO DUE WITH RECALL P05 (SIMILAR SCENARIO). DEALERSHIP SUBMITTED A CASE TO FCA. FCA HAD THEM REPLACE VACUUM LINES, ANOTHER BRAKE BOOSTER, AND THE VACUUM PUMP. THE ISSUE WAS STILL PRESENT. FCA TOLD THEM THEY COULD, AT THE EXPENSE OF THE CONSUMER, TRY TO SPLICE SOME VACUUM LINES AND SEE IF THE ISSUE GOES AWAY. AT THE ADVICE OF THE DEALERSHIP, CUSTOMER DENIED "TROUBLESHOOTING" ON THEIR VEHICLE. FCA TOLD DEALER THIS ISSUE HAS NOTHING TO DO WITH THE P14 RECALL THAT WAS REPLACED A WEEK PRIOR (REPLACED TWICE) ON THE SAME VEHICLE (BRAKE BOOSTER), AND IS NOT COVERED UNDER THAT RECALL. DEALERSHIP IS NOW GIVING THE VEHICLE BACK TO THE CUSTOMER WITH THIS CONDITION STILL PRESENT.

THE VEHICLE STALLS, LOSSES POWER AND THE ENGINE DIES IN THE APEX OF CORNERING BETWEEN 30-40 MPH. GAS TANK HAS BEEN HALF FULL TO FULL ON EVERY EVENT. VEHICLE HAS BEEN OWNED FOR OVER 2 YEARS WITH THIS OCCURRING 6 TIMES THAT HAVE BEEN DOCUMENTED. WHEN THE VEHICLE 'DIES' THE POWER STEERING AND POWER BRAKES BOTH FAIL CAUSING AN EXTREME HAZARD. VEHICLE HAS BEEN TO DEALER UPON EACH DOCUMENTED OCCURRENCE. DEALER IS 'UNABLE TO REPLICATE' SO THEREFORE UNABLE TO ASSIST. MANUFACTURER HAS BEEN CONTACTED NUMEROUS TIMES WITH THE SAME RESULT.

TAIL LAMPS, RIGHT AND LEFT, MELT CAUSING TURN AND BRAKE LIGHT FAILURE EXPOSING THE VEHICLE AND ITS PASSENGERS TO CRASH. THIS ISSUE IS VERY RECURRENT, I HAVE TO CHANGE TO RIGHT BULB AT LEAST 2 TIMES A MONTH.

JEEP WILL ONLY START WITH REMOTE STARTER. PUSH BUTTON START DOES NOT WORK. I HAD THE FUEL PUMP REPLACED HOWEVER, AM JUST LEARNING OF A TIPM RECALL FOR THIS MODEL. VEHICLE WAS IN STATIONARY POSITION IN MY GARAGE WHEN IT WOULD NOT START.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR DISCONNECTED AND FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) AND THE CONTACT WAS UNABLE TO RECEIVE THE PART WITHIN A REASONABLE TIME TO SCHEDULE THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 50,510. UPDATED 04/22/16*LJ CONSUMER STATED THE JEEP WAS NOT EQUIPPED WITH A BATTERY INDICATOR LIGHT. ENCLOSED IS A PAGE FROM NHTSA STATING UNDER 571.101 THAT BATTERY INDICATOR LIGHT IS MANDATORY. UPDATED 05/29/18*JB

MY CAR ENGINE STALLS WHEN I MAKE TURNS SPECIALLY EARLY IN THE MORNING FOR NO REASON IT JUST STALLS WITHOUT WARNING BUT SOMETIMES WHEN I CAME TO A STOP LIGHT AS WELL, VERY VERY UNSAFE & SCARY!!! I'VE BEEN LUCKY USUALLY IN THE LANE CLOSE TO THE SIDEWALK SO I CAN MANEUVER TO THE SIDE BUT EVENTUALLY MY LUCK WILL RUN OUT, I'M VERY UNEASE WHEN I DRIVE THIS VEHICLE AS I DON'T WHEN I'LL HAPPEN. THE TIPM WAS ALREADY TAKEN CARE OF BUT I STILL HAVE THE PROBLEM IS NOT ALL THE TIME BUT IT HAPPENS, I'VE TAKEN IT TO THE DEALER RIGHT AFTER IT HAPPENS BUT THEY CAN NOT REPRODUCE THE PROBLEM OR FIND ANY ERROR CODES

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE DEALER REPAIRED THE RECALL BRAKE ISSUE, BEFORE SHE PURCHASED THE VEHICLE. HOWEVER, IT WAS NOT DONE CORRECTLY AND THEY FIXED IT AGAIN. UPDATED 07/14/16. *JB

TRANSMISSION COOLER, A/C CONDENSER COMBO UNIT BEGAN LEAKING TRANSMISSION FLUID AROUND 50,000 MILES. THERE IS NO DIP STICK TO KNOW HOW MUCH FLUID IS IN THE TRANSMISSION SO IT IS DANGEROUS. THE TRANS COULD BE LOW ON FLUID AND POSSIBLY FAIL WHILE DRIVING CAUSING AN ACCIDENT. UPON SEARCHING THE INTERNET I FOUND OTHER 2011-2012 JEEP GRAND CHEROKEES WITH THE SAME LEAK, ON THE SAME PART, AT THE SAME LOCATION ON THE PART, AROUND THE SAME MILES. CHRYSLER BELIEVES THIS IS NORMAL TO HAVE THE PART FAIL EVEN THOUGH IT IS FAILING BEFORE THE TRANSMISSION OR A/C EVEN REQUIRE SERVICING. I DISAGREE BECAUSE MY OTHER VEHICLE HAS 297,000 MILES AND HAS THE SAME CONDENSER FROM WHEN THE VEHICLE WAS PURCHASED. I PAID TO HAVE THE PART REPLACED AND CONTACTED CHRYSLER FOR REIMBURSEMENT AND TO OPEN AN INVESTIGATION. CHRYSLER SAID THERE IS NO RECALL AND IF A RECALL HAPPENS IN THE FUTURE THEY WILL NOTIFY US. WE STRONGLY BELIEVE THIS LEAK SHOULD BE INVESTIGATED AS A MANUFACTURE DEFECT AND PUBLIC SAFETY ISSUE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO COMPLETELY STOP THE VEHICLE. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FULL FORCE IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND VARIOUS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

1. NONE OF THE CONTROLS ON THE STEERING WHEEL WORK. I CANNOT USE THE CONTROLS TO CHANGE CHANNELS ON MY RADIO OR INCREASE / LOWER THE VOLUME. I CANNOT USE THE TELEPHONE HANDS FREE CONTROLS WHEN TRYING TO MAKE A PHONE CALL... 2. ALL OF THE INTERIOR LIGHTS INSIDE THE VEHICLE STOPPED WORKING. REGARDLESS OF WHAT CAR DOOR IS OPENED 3. LIGHT CAME ON SAYING TRACTION CONTROL WAS OFF. THE LIGHT WAS A PICTURE OF A CAR WITH TWO SQUIGGLY LINES BEHIND IT. I TRIED PRESSING THE TRACTION CONTROL BUTTON ON THE DASH BOARD PANEL ALONGSIDE THE STEERING WHEEL HEATER BUTTON. BUT IT WOULD NOT WORK. 4. MY WINDSHIELD WIPERS WILL NOT TURN OFF (HAVE TO REMOVE THE FUSE IN ORDER TO STOP THE WIPERS). I TRIED SQUIRTING THE WINDSHIELD WASHER FLUID --- BUT IT WILL NOT WORK. MY REAR WINDOW WIPER WILL NOT TURN ON.... EVEN THOUGH I TRIED TO TURN IT ON SEVERAL TIMES. 5. I HAVE NO TURN SIGNALS. THEY WOULD NOT COME ON NO MATTER HOW MANY TIMES I FLIPPED THE LEVER UP OR DOWN. MAJOR SAFETY ISSUE 6. MY HORN DOES NOT WORK - MAJOR SAFETY ISSUE 7. MY HEADLIGHTS WILL NOT GO TO HIGH BEAM EVEN THOUGH THE DIAL IS SET TO AUTO. NOT TO MENTION MY WINDSHIELD WAS DEFECTIVE AND HAD TO BE REPLACED (LEAKS LOTS OF WATER WHEN RAINING) REPLACED --- STEERING CONTROL MODULE (PART # 1HE80HL9AF) - ACCORDING TO NORTHWEST JEEP IN BEAVERTON OREGON THAT WAS THE ISSUE -NOT DID NOT FIX A SINGLE ISSUE TOTALLY INTEGRATED POWER MODULE (PART # 68244852AA) - ACCORDING TO OTHER COMPLAINTS, THIS PART ALSO NEEDS REPLACED (SEEMS THAT PART OF TH TIPM WAS R

VEHICLE HAD EXTERNAL FUEL RELAY INSTALLED OVER A YEAR AGO BY DEALER. THIS VEHICLE HAD NOT EXPERIENCED AN ISSUE WITH THE FUEL RELAY. NOW VEHICLE IS HAVING THE SAME ISSUES - ENGINE STOPPING FOR NO REASON, EVEN WHILE DRIVING - AS DESCRIBED IN THE COMPLAINTS ABOUT THE TIPM. VERY DANGEROUS AND THE "FIX" BY FCA, APPEARS TO NOT BE A PERMANENT FIX.

WHILE DRIVING THROUGH A PARKING LOT LEFT FRONT SPINDLE BROKE CAUSING ME TO HIT A WALL. MY SPEED WAS UNDER 4MPH.THIS BREAK RESULTED IN THE BENDING OF LF FRONT STRUT,LF OUTTER TIE ROD ALONG WITH OTHER PROBLEMS. IF BREAK HAD OCCURED AT HIGHWAY SPEED WOULD HAVE BEEN MUCH WORSE.

I WAS APPROACHING A STOP SIGN AND HAD MY FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND IT FELT AS IF I HAD NO PRESSURE IN THE GAS PEDAL. I WAS ABLE TO STOP AND PULLED OVER. AT FIRST, THINKING THIS WAS A SCARY, ISOLATED INCIDENCE, I DROVE ON THE THREE BLOCKS TO THE GROCERY STORE. AT THE GROCERY STORE, I STOPPED IN THE PARKING LOT TO LET ANOTHER VEHICLE PULL OUT AND A WOMAN CROSS FROM HER CAR TO THE STORE. THE ENGINE REVVED UP AND THE VEHICLE ACCELERATED FORWARD FROM A DEAD STOP. I THREW IT IN NEUTRAL AND USED MY E-BRAKE TO STOP THE CAR. I WAS TERRIFIED THAT I COULD HAVE RUN OVER A PEDESTRIAN. I WALKED FROM THE STORE TO THE DEALERSHIP AND THEY PICKED UP MY VEHICLE. I TOLD THEM TO KEEP IT UNTIL THEY SOLVE THIS ISSUE. I DO NOT FEEL SAFE TO DRIVE IT AND AM SERIOUSLY AFRAID THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED. THE FIRST TIME, MY FOOT WAS ON THE BRAKE AND THE CAR WAS STILL MOVING VERY SLOWLY FORWARD WHEN THE ACCELERATION OCCURRED. THE SECOND TIME, I WAS AT A DEAD STOP WITH THE FOOT ON THE BRAKE WHEN THE ACCELERATION OCCURRED. MY VEHICLE REMAINS IN THE SHOP AT THIS TIME BUT I WILL FOLLOW UP WITH WHATEVER THEY FIND.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE EQUIPPED WITH MICHELIN TIRES, SIZE: P265/660R18 (NA). THE CONTACT STATED THAT THE TIRE TREAD WORE DOWN ON TWO OCCASIONS AFTER ONLY 12,000 MILES OF WEAR. THE CONTACT STATED THAT THE TIRES WERE ROTATED AND ALIGNED TWICE TO PREVENT THE FAILURE, BUT THE TREAD WEAR RECURRED. IN ADDITION, THE MANUFACTURER GUARANTEED THAT THE TIRE LIFE LASTED 60,000 MILES. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE TIRE LINE WAS NOT PROVIDED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 31,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS THE SECOND TIME THIS HAS HAPPENED, BUT WHILE MAKING A TURN, MY POWER STEERING QUITS WORKING AND I AM UNABLE TO DO ANYTHING. I CAN'T PUSH THE BRAKES OR GAS AND IT JUST STOPS. BOTH TIMES, I HAVE PUT IT IN PARK AND HIT THE START BUTTON. THE CAR STARTS BACK UP FINE. IT'S VERY SCARY AND DANGEROUS, ESPECIALLY IF YOU ARE IN TRAFFIC.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 10 MPH, THE ENGINE STALLED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 02/04/16*LJ *TR

WHILE DRIVING HEARD A LOUD (CLUCK NOISE) ( SMOKE EVERYWHERE) PARKED LOOKED UNDER HOOD, SAW THAT CLAMP BROKE THAT WAS HOLDING RADIATOR HOSE CAUSING IT TO DROP HITTING THE FAN, RUPTURED HOSE CAUSING VEHICLE TO SMOKE! I KNOW I'M NOT THE FIRST PERSON THAT THIS HAPPENS TO WITH THIS VEHICLE, THIS NEEDS TO BE RECALLED!!!!

ISSUE: INTERMITTENT STALLING STARTED AFTER COMPLETION OF TIPM FUEL RELAY RECALL REPAIR. STALLS WHILE DRIVING, DE-ACCELERATING FROM HIGHWAY SPEED (60MPH+) BETWEEN 30-40MPH WHEN BRAKING PREPARING TO MAKE A TURN, CAUSING LOSS OF VEHICLE CONTROL. HAS NEVER HAPPENED WITH IN TOWN DRIVING. INTERMITTENT. NO STUTTER OR SHUTTER. ALL ENGINE POWER CEASES WITH NO POWER BRAKES OR STEERING. ALL ELECTRONIC STAY ON. NO CEL OR STORED CODES. ALWAYS RESTARTS BY PLACING TRANSMISSION IN NEUTRAL AND PUSHING THE START BUTTON. RECALL PERFORMED: CROWE AUTO GROUP, 1-21-15 90,578MI BEGAN: MARCH 2015 32 DAYS AT A DEALER, 5 DEALER VISITS, 2 DEALERS. STILL NO FIX. DEALER HAS EXPERIENCED STALLING. HAVE FULL LIST OF TIME LINE AND SERVICE PAPERWORK.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED AND THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING ON THE HIGHWAY TO WORK IN THE PASSING LANE, WHEN THE RPM'S WENT WAY UP AND THEN WAY DOWN. I HEARD A LOUD NOISE COMING FROM UNDER THE HOOD AND LOSS OF POWER FROM ENGINE. NO ENGINE LIGHT INDICATOR WAS ON BEFORE THIS HAPPENED OR ANY SORT OF INDICATION THIS WAS ABOUT TO OCCUR. I PULLED OVER AND HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP INDICATED THAT THE CRANKSHAFT WAS BROKEN INTERNALLY AND THAT THIS IS A DEFECT OF WORKMANSHIP AS I CAN SHOW RECORDS OF EVERY OIL CHANGE ON THIS VEHICLE. THE DEALERSHIP IS OFFERING NO GOOD WILL AND CHRYSLER REFUSES TO HELP AS THE MILEAGE IS 114,000. I STILL OWE CLOSE TO $13,000 ON THIS VEHICLE AND TO REPLACE THE ENGINE IT IS GOING TO COST $7,800.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ROLL. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKING ABILITY WOULD BE LIMITED IN COLD CONDITIONS FOLLOWING THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,479.

JEEP GRAND CHEROKEE LAREDO 2011 - SERIOUS FRONT CRITICAL SUSPENSION CONNECTIVITY POINT CORROSION / BINDING (LATEST 12/2015) VERY SERIOUS PROBLEM, EXTENSIVE CORROSION WITH KEY FRONT SUSPENSION CONNECTIVITY (LOWER CONTROL ARM MAIN BOLT/FRAME CONNECTION, BOTH SIDES). ISSUE SO BAD AN EVER-GROWING BINDING CREAKING NOISE BECAME AUDIBLE FROM THE CABIN. SOUND AUDIBLE WHEN ACCELERATING AND STOPPING. SEVERAL DEALER EFFORTS TO BEGIN TO ADDRESS WITH SERVICE EFFORTS SPANNING NEARLY 1.5 YEARS. VERY CONCERNING AS THIS IS A CRITICAL SUSPENSION CONNECTIVITY POINT, IF IT FAILS THE FRONT END WOULD COLLAPSE. SERVICING DEALER VICTORY CHRYSLER ABLE TO DIAGNOSE SHARED HOW EXTENSIVE CORROSION IS BUT COULD NOT EXPLAIN WHY THIS CORROSION AND BINDING OCCURRED. SUGGESTED WE SPEAK TO CHRYSLER, WHICH WE DID TO NO AVAIL (SEE OTHER ATTACHED). WE ASKED CHRYSLER TO INVESTIGATE, THEY DID NOT. WE SHARED VERY MUCH DETAIL JUST AS DONE HERE. WE ASKED FOR MONIES SPENT RETURNED AS THIS WAS NOT COVERED UNDER WARRANTY, THEY DID NOT RETURN MONIES. AT MINIMUM THIS IS A SERIOUS WATER CONTROL ISSUE, AND AT WORST A SERIOUS DESIGN/MANUFACTURING DEFECT WHICH COULD AFFECT THOUSANDS. NO FIX SHARED, VICTORY CHRYSLER NOTED TO US THE BEST THEY CAN DO IS PULL THE BOLTS AGAIN IN THE FUTURE AND CLEAN/LUBE IF POSSIBLE. NOTICE AT 1:40, IN THE VIDEO CLIP FOLLOWING, THE RECORDING ON THE COLDER DAY HOW LOUD IT IS. THERE IS NO REASON FOR SUCH SEVERE CORROSION HERE ASIDE FROM A DESIGN FLAW OR MANUFACTURING ISSUE. WE APPRECIATE NHTSA'S TIME

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TIPM WAS REPLACED IN OCTOBER OF 2014 DUE TO ELECTRICAL ISSUES THAT CAUSED THE VEHICLE NOT TO RESTART AFTER DRIVING AND PARKING. IN DECEMBER OF 2014, THE CONTACT RECEIVED A RECALL NOTICE FOR THE TIPM TO BE REPLACED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF FOR APPROXIMATELY 15 SECONDS BEFORE SUDDENLY RESTARTING ITSELF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) AND WAS WAITING FOR APPROXIMATELY SIX MONTHS FOR THE RECALL PART. THE CONTACT MENTIONED THAT HE WAS INFORMED THAT HE WOULD BE CONTACTED WHEN THE PARTS WOULD TO BECOME AVAILABLE. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE RELATED TO THE RECALL BUT THE DETAILS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

MY CAR WILL STALL AND THEN ACCELERATE VERY QUICKLY. IF I AM DRIVING AND TRYING TO ACCELERATE MY CAR WILL STALL ALMOST CUTTING OFF. THIS USUALLY HAPPENS AROUND A SPEED OF 25/30 MILE PER HOUR. I ALSO EXPERIENCED DECELERATION WHILE DRIVING ON THE HIGHWAY AT 60/65 MPH. THIS IS VERY SCARY. ALSO WHEN I AM IN REVERSE MY TRANSMISSION MAKES A KNOCKING SOUND. MY ENGINE LIGHT CONSTANTLY COMES ON. HEAT VAPORS COMES FROM THE HOOD OF THE CAR.

I WAS INVOLVED IN AN ACCIDENT AND MY 2011 JGC WOULD NOT STOP WHILE HITTING THE BRAKE,IT SPEED UP AFTER IMPACT. I AM SURE I WAS HITTING THE BRAKE. I WAS ON THE HIGHWAY AT IMPACT BUT LEFT THE ROAD AFTER THE IMPACT INTO A PARKING LOT WHERE IT FINALLY STOPPED.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE ABS AND CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 51,033.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.