2011 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE ALTERNATOR FAILED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE BATTERY INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

WHILE DECELERATING AND MAKING A TURN THE VEHICLE HAS SHUT OFF WHICH CAUSES YOU TO LOSE STEERING AND BRAKING. THIS HAS HAPPENED TO ME ON 4 SEPERATE OCCASIONS

2011JEEP GRAND CHEROKEE OVERLAND HAD STALLED IN THE MIDDLE OF AN INTERSECTION LOSING POWER STEERING, NO BRAKES, AND NO WARNING LIGHTS ON DASH TELLING ME ANYTHING ABOUT JEEP BEING TURN OFF. VERY SCARY! I HIT THE CURB AND ALMOST HIT THE ATOP SIGN.

VEHICLE LOST POWER WHILE DRIVING AT SPEEDS OF 55MPH. CHECK ENGINE LIGHT AND MULTIPLE SYSTEM WARNINGS WERE SHOWN BY EVIC, INCLUDING ABS, TRACTION CONTROL, IGNITION SYSTEM, 4WD SYSTEM, AND AIR SUSPENSION SYSTEM. BRAKING POWER WAS SEVERELY DIMINISHED. MAXIMUM SPEED WAS REDUCED TO 5MPH, BEFORE STALLING OUT AFTER 10 FEET. THE CAUSE OF THE ISSUE WAS A SHORT IN THE CRANKSHAFT POSITION SENSOR THAT DISABLED ALL POWERTRAIN AND BRAKING SYSTEMS. ALL SYSTEMS SHARE THE SAME 5 VOLT CIRCUIT INTO PCM.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING THE TIMP MODULE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

LEVER OPERATING HIGH BEAM/BRIGHT HEAD LIGHTS DOES NOT CLICK INTO PLACE. WHEN PRESSED FORWARD TO ENGAGE HIGH BEAM LIGHTS, THE LEVER OFTEN RETURNS BACK TO ITS PREVIOUS LOW LIGHT POSITION ON ITS OWN. ADDITIONALLY, IT AUTOMATICALLY RETURNS TO LOW LIGHT POSITION WHEN YOU TRY TO USE TURN INDICATORS.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DECELERATING TO APPROACH A STOP SIGN, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED THREE TIMES FOR THE SAME RECALL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

CAMSHAFT LIFTERS BREAK AND NEED TO BE REPLACED. CYLINDER 8 MISFIRE WHEN DRIVING.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER INDICATED IN MID JUNE OF 2016 THAT THE PART MAY BECOME AVAILABLE IN AUGUST OF 2016, WHICH THEN CHANGED TO DECEMBER OF 2016. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE STATIONARY, THE ALTERNATOR OVERHEATED AND THE BATTERY CAUGHT FIRE. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE PCM HAD TO BE REPLACED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 50,800. UPDATED 03/16/17*LJ *CN

TAKATA RECALL THE RED WARNING LIGHT FOR THE AIR BAG CAME ON FOR NO REASON IT HAPPENED WHEN I WAS STATIONARY AND STARTED THE CAR IN MY GARAGE. I HAVE 114500 MILES ON IT.

THE 2011 JEEP GRAND CHEROKEE WILL EXPERIENCE ENGINE STALL WHILE THE VEHICLE IS IN MOTION, AT TIMES IN EXCESS OF 30 MPH. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKE FUNCTIONS. IT HAS LIKEWISE STALLED AT STOP LIGHTS/SIGNALS WHICH IS EQUALLY DANGEROUS WHEN VEHICLES ARE APPROACHING FROM BEHIND AT HIGH SPEEDS EXPECTING THE VEHICLE IN FRONT TO MOVE WITH THE GREEN LIGHT. CHRYSLER ISSUED A RECALL (P54) RELATED TO THESE ISSUES, HOWEVER THE CHEAP EXTERNAL FUEL PUMP RELAY WIRING HARNESS FIX THEY EMPLOYED TO REMEDY THE PROBLEMS CAN BE CHARACTERIZED AS INSUFFICIENT AT BEST. IN FACT, THE ISSUES WITH OUR FAMILY VEHICLE HAVE ACTUALLY WORSENED SINCE THE P54 RECALL WAS PERFORMED IN MAY OF 2015. THE VEHICLE'S PROBLEMS HAVE NOW PROGRESSED TO THE POINT WHERE THE VEHICLE WILL NOT START: A TYPICAL SYMPTOM OF THESE DANGEROUS JEEP/CHRYSLER PRODUCTS. THERE ARE LITERALLY HUNDREDS OF CONSUMER COMPLAINTS OUTLINING SIMILAR ISSUES I.E., THE VEHICLES BEING DIFFICULT TO START OR NOT STARTING AT ALL, VEHICLES' POWER WINDOWS NOT OPERATING PROPERLY, DOOR LOCKS OPENING AND LOCKING ON THEIR OWN, HORN BLARING, THE VEHICLE NOT RECOGNIZING THE FOB, ELECTRONIC FUEL PUMPS REMAINING ON AFTER THE VEHICLE IS SHUT OFF AND STALLING WHILE THE VEHICLE IS IN MOTION. A COMMON THEME RELATED TO ALL OF THESE ISSUES SEEMS TO BE THE POWER DISTRIBUTION CENTER FOR THE VEHICLES OR THE TIPM (TOTAL INTEGRATED POWER MODULE). IT SEEMS FIAT - CHRYSLER HAS BEEN AWARE OF THE PROBLEMS WITH THEIR OEM MANUFACTURED TIPM PARTS FOR SOME T

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 03/07/17*LJ THE CONSUMER STATED CHRYSLER AND FAIRCY BOYS REPLACED THE TIPM. *TR

STALLS UPON DECLERATION AND TURNING WITHOUT WARNING. NO LOG. STARTS RIGHT BACK UP. REMOTELY TURNS ON AT RANDOM TIMES.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOME LIGHT REMAINED ILLUMINATED INDICATING THAT A DOOR WAS OPEN HOWEVER; THE DOORS WERE CLOSED AND LOCKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE REMEDY FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE STARTED TO RATTLE AND SHAKE WHILE RUNNING. WHEN STOPPED ON A RED LIGHT THE WIPER CAME ON AND THE VEHICLE TURNED IT SELF OFF. AFTER 2 TRIES TO RESTART THE VEHICLE I SMELLED BURNED RUBBER AND OPTED TO TURN ON THE HAZARD LIGHTS AND ABANDON THE VEHICLE TO SAFETY TO WAIT FOR A TOW TRUCK. THE HAZARD LIGHTS LASTED LESS THAN 2 MINUTES BEFORE DYING COMPLETELY. I WAS STRANDED ON A 3 LANE AVENUE WITHOUT ANY HAZARD LIGHTS OR ANY PUBLIC LIGHTING. WHEN THE TOW TRUCK FINALLY CAME IN THE CAR WAS BEEN PULLED UP THE FLATBED THE REAR DOOR UNLOCKED ITSELF AND ALL THE PAPERS WHERE DISPERSED THRU THE AVENUE AT NIGHT. WE HAD TO SHUT THE DOOR WITH DUCT TAPE AND TAKE IT HOME. NEXT DAY THE TRUCK WAS TAKEN TO THE MECHANIC WHERE HE FIRST TRIED CHANGING THE BATTERY (WHICH WAS LESS THAN 6 MONTH OLD) AND HE NOTICED THAT THE POSITIVE CABLE TURNED CHERRY RED. HE PROCEEDED TO REMOVE THE BATTERY AND TO FOLLOW THE CABLES. HE FOUND A MAIN CABLE CLOSE TO THE ALTERNATOR IN THE ENGINE COMPARTMENT THAT THE COVERING HAD PEALED OFF AND WAS MAKING CONTACT WITH THE BODY. HE PROCEEDED TO CHANGE THIS AND ALSO FOUND OUT THE ALTERNATOR HAD BEEN FULLY BURNED OUT (ALTHOUGH I DID NOT SEE FIRE OR SUSTANCIAL SMOKE I DID FEEL THAT NASTY PLASTIC/RUBBER SMOKE SCENT) . HE TOLD US HE DIDN'T UNDERSTAND HOW THIS VEHICLE HAD NOT CAUGHT FIRE DURING THIS INCIDENT DUE TO THE WIRING FAILURE. AFTER REPLACING THE CABLE, ALTERNATOR AND BATTERY IT NOW SEEMS THE ECU OR OTHER ELECTRONIC COMPONENT WAS ALSO DAMAGED DURING THE INCIDENT.

MY DRIVE SHAFT IS COMING APART, I UNDERSTAND THIS IS ONE OF OVER 100 RECENTLY HAVING THIS SAME PROBLEM. THE JEEP IS UNSAFE TO DRIVE (VIBRATION AND KNOCKING SOUNDS) AND THE DELIVERY TIME ON THE REPLACEMENT IS 3 MONTHS. JEEP ARE SUGGESTING THE VEHICLE IS SAFE TO DRIVE WHILE WAITING FOR THE PART AND THEREFORE NOT PROVIDING TEMPORARY TRANSPORTATION UNTIL THE NEW PART COMES IN. *JS

TL* THE CONTACT OWNS A 2011 GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH AND APPROACHING A STOP, THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE START SWITCH MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

VEHICLE SHUTS OFF RANDOMLY WHILE DRIVING. BOTH TIMES IT HAS HAPPENED DURING DECELERATION. POWER STEERING AND BRAKES ARE LOST. NO INDICATOR LIGHTS VISIBLE AND NO DIAGNOSTIC CODES SET. CHRYSLER CUSTOMER SERVICE DISAVOWS ANY KNOWLEDGE OF A PROBLEM ALTHOUGH THERE ARE SEVERAL ACCOUNTS OF SIMILAR ISSUES ON THE JEEP FORUMS AND OTHER WEBSITES. DEALER CAN FIND NOTHING WRONG. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE BECAUSE SHE CANNOT CONTROL IT WITHOUT POWER ASSIST. *TR

OUR 2011 JEEP GRAND CHEROKEE HAS BEEN STALLING WHILE DRIVING. IN THE LAST 2 MONTHS IT HAS SHUT OFF AT LEAST 1-2 TIMES A WEEK, FOR ABOUT A TOTAL OF 8 TIMES. FUEL PUMP RELAY WAS FIXED IN 2014 BUT WE THINK THIS IS THE PROBLEM AGAIN. OTHER ELECTRICAL ISSUES LIKE KEYS NOT RECOGNIZED ARE ALSO HAPPENING BUT THE CAR SHUTTING OFF IN THE MIDDLE OF AN INTERSECTION IS ALARMING. THIS HAS HAPPENED AT LEAST 3 TIMES. THE CAR HAS ALWAYS STALLED IN THE MORNING AS MY HUSBAND MAKES HIS WAY TO WORK. MY HUSBAND REPORTS IT HAPPENS OFTEN AS HE IS TRYING TO TURN AND DRIVING ON A STREET. HE IS CURRENTLY RISKING HIS LIFE DRIVING THIS CAR TO WORK. *TR

I LEFT MY CAR RUNNING AND IN PARK TO GETSOMETHING OUT MY HOUSE AND UPON RETURN MY VEHICLE WAS MISSING. MY VEHICLE ROLLED ACROSS A FIELD AND CRASH INTO A TREE AND NONE OF THE AIRBAGS DEPLOYED

THE CAR WILL COMPLETELY SHUT DOWN ALL POWER OFF WHEN SLOWING DOWN OR COMING TO A STOP THIS HAS HAPPENED SEVERAL TIMES IN THE PAST YEAR AND HAS BECOME VERY DANGEROUS WENT OUT ON THE ROAD COULD CAUSE AN ACCIDENT OR DEATH PLEASE HELP

WHEN TRAVELING LONG DISTANCE OR AT HIGH SPEED THE CHECK ENGINE LIGHT COMES ON AND TRACTION CONTROL LOCKS ITSELF OFF AND WON'T LET IT ACCELERATE UNTIL YOU TURN THE CAR OFF THEN BACK ON. HAS DONE IT MULTIPLE TIMES NOW AFTER REPLACING THE CAMSHAFT SENSOR EACH TIME

MY 2011 JEEP GRAND CHEROKEE OVERLAND BOUGHT NEW STARTED STALLING RANDOMLY WHILE DRIVING CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AS WHEN STALLED I WOULD HAVE NO POWER STEERING, OR BREAKS. FIRST HAPPENED AT ABOUT 8000 MILES, I TOOK THE JEEP TO THE DEALER AND THEY COULD NOT DUPLICATE THE ISSUE SO THEY SENT ME ON MY WAY THIS WAS THE FIRST OF NOW 6 TIMES IT HAS BEEN TO THE DEALERSHIP FOR THE SAME ISSUE. I DID GET A RECALL NOTICE IN THE MAIL FOR A TIPM WHICH DECRIBES THE ISSUE VERY CLOSELY, AND YES I DID HAVE THEM DO THE RECALL 2 TIMES ACTUALLY BUT VEHICLE IS STILL STALLING RANDOMLY NEARLY CAUSING SEVERAL ACCIDENTS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP NOW, BUT NOW MY CASE MANAGER FROM JEEP CUSTOMER CARE SAYS THE VEHICLE IS OUT OF WARRENTY AND ARE CHARGING ME WHEN THEY STILL CANT PROPERLY DIAGNOS THE ISSUE THAT HAS BEEN HAPPENING SINCE 8000 MILES. I FEEL THIS SHOULD BE COVERED UNDER MY ORIGINAL BUMPER TO BUMPER WARRANTY OR THE RECALL. IT IS JEEPS FAULT THEY COULD NOT FIX IT THE LAST 5 TIMES. I FEEL UNSAFE FOR MYSELF AND CHILDREN TO BE IN THIS JEEP, IT IS A DEATH TRAP!!!! I CAN'T SELL THE JEEP BECAUSE I DON'T WANT TO KILL ANYONE ELSE. LAST TIME I WAS DRIVING I WAS GOING 55 MPH AND MAKING A RIGHT TURN TO GO ACROSS A BRIDGE. I ENDED UP IN THE ONCOMING LANE OF TRAFFIC ALMOST HITTING THE GUARD RAIL. EVERYONE WAS HONKING, I PUT THE JEEP IN PARK AND PUSHED THE START BUTTON. IT STARTED RIGHT BACK UP. THIS IS AFTER THE RECALL WAS DONE THE SECOND TIME. JEEP DOES NOT SEEM TO CARE WHO

TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED SMOKE EMITTING FROM THE HEADLINER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING HARNESS IN THE SUN VISOR CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR RECALL NOTICE 15V-879. CONSUMER HAS PREVIOUS CORRESPONDENCE ON A 2012 DODGE RAM. *SMD

I HAD SCHEDULE AN APPOINTMENT WITH DEWEY DODGE, RAM, CHRYSLER, JEEP IN ANKENY IA ON 09/29/16 TO ADDRESS THE VISOR RECALL. AT THAT TIME I WAS TOLD THEY ARE LOST PART OF THE KIT NEEDED FOR THE REPAIR. I SCHEDULED ANOTHER APPOINTMENT ON 11/11/6 AND WAS TOLD THEY WERE STILL WAITING FOR CHRYSLER TO SEND WHAT THEY NEEDED. A MONTH AND A HALF SEEMS AN UNREASONABLY LONG TIME, ESPECIALLY WHEN COMPARED TO HOW LITTLE TIME IT TAKES WHEN THE DEALER HAS TO ORDER PARTS TO ADDRESS A MAINTENANCE ISSUE.

AC/HEATING BLEND DOORS HOT ON ONE SIDE AND COLD ON THE OTHER NO MATTER WHAT THE SETTINGS ARE ON. SAID IT'S THE CONSUMERS RESPONSIBILITY TO FIX $767....BUT THERE ARE TONS OF COMPLAINTS FOUND ON GOOGLE AND FROM SPEAKING TO OTHER JEEP OWNERS.

VEHICLE HAS SHUT OFF WHILE DRIVING A NUMBER OF TIMES. TWO INCIDENTS WERE WHILE I WAS SITTING IDLE AT A STOP LIGHT. TWO OTHER INCIDENTS HAPPENED WHILE IN MOTION, SLOWING DOWN, APPROACHING A STOP LIGHT OR STOP SIGN. THERE IS A RECALL FOR A FUEL PUMP RELAY DESCRIBING SIMILAR SITUATIONS BUT MY VIN SHOWS NO SUCH RECALL.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST YEAR. TWO YEARS AGO MY FUEL PUMP WENT OUT AND THAT WAS REPLACED AT THAT TIME AND WAS ALSO A RECALL SITUATION. SINCE THEN THE SAME FUEL PUMP HAS BEEN REPLACED 5 TIMES AND THE SAME PROBLEM KEEPS OCCURRING. MY CAR WILL STALL AND NOT START. AFTER THE FIFTH FUEL PUMP I CALLED THE COMPANY AND OPENED A CASE AND WAS TOLD THEY COULDN'T DUPLICATE THE PROBLEM. TWO SEPARATE DEALERSHIPS HAVE LOOKED AT MY VEHICLE AND WERE UNABLE TO DETECT THE PROBLEM. SINCE THEN THE SAME PROBLEM HAS HAPPENED TWICE AND I CAN'T SEEM TO GET ANY HELP. PLEASE HELP!

THE RIGHT CYLINDER IN THE VEHICLE IS DEFECTIVE HOWEVER JEEP IS TELLING ME THAT ITS NOT COVERED UNDER ANY WARRANTY. THE VEHICLE IS ONLY 5 YEARS OLD AND SHOULD NOT BE HAVING THESE ISSUES. THE ENGINE LIGHTS KEEPS COMING ON AND MAKING A HEAVY NOISE. I DO NOT FEEL SAFE DRIVING THIS CAR, LIKE THIS. *TR

TWO OF MY ALTERNATOR DIODES FAILED CAUSING SMOKING, BURNING SMELL, AND VEHICLE TO STOP MID DRIVE. RECALL P60 DOES NOT COVER MY CAR BECAUSE IT IS ONLY FOR 2012 TO 2014 ALTHOUGH IS EXPERIENCING THE EXACT SAME FAILURE.

LEATHER DASH IS DELAMINATING AND BUBBLELING AROUND AIRBAG.

TOOK MY JEEP TO AUTONATION IN LITTLETON CO. FOR BRAKE BOOSTER RECALL. NOT SURE WHAT IF ANYTHING WAS DONE TO CORRECT THE PROBLEM. I CONTINUE TO HAVE DIFFICULTY STOPPING AND CAN HEAR A HISSING NOISE WHEN THE BRAKES ARE APPLIED. I AM CONCERNED ABOUT THE COMMITMENT FROM THIS JEEP DEALER TO REPAIR THE PROBLEM. I PLAN ON TAKING ALTERNATIVE OPTIONS FOR REPAIR. BUT WANTED TO FILE A FORMAL COMPLAINT. THIS IS A VERY DANGEROUS ISSUE AND ONE THAT COULD CAUSE SERIOUS HARM TO ME OR SOMEONE ELSE.

TODAY AS I WAS LEAVING WORK MY VEHICLE WOULD NOT STOP. I PRESS THE BRAKES AND THE VEHICLE KEPT GOING. THIS WAS A VERY SCARY MOMENT AS I WAS EXITING A GATE AND ALMOST WENT STRAIGHT INTO THE ON COMING TRAFFIC. IT'S TIME SOMETHING IS DONE ABOUT THIS VEHICLE AS I AM JUST EXPERIENCING MORE AND MORE PROBLEMS FOR THE PAST 4 YEARS. THIS VEHICLE CONTINUES TO PUT MY FAMILY IN DANGER AND EXPENSE.

2/9/16 I REMOTE STARTED THE JEEP FOR ABOUT 3 MINUTES WHILE I GATHERED MY STUFF UP TO LEAVE. I DROVE THE CAR APPROXIMATELY 4 MILES. AT THE STOP LIGHT I NOTICED MY STEERING WHEEL WAS LOCKED. I PUT MY HAZARDS ON, PUT THE CAR IN PARK AND STARTED IT UP AGAIN. THE CAR STARTED JUST FINE. 2/13/16 I DROVE FOR ABOUT 3 MILES AND AS I WAS GOING DOWNHILL AND I WAS SLOWING DOWN TO TURN RIGHT THE CAR STALLED. IF THERE WAS NOT A CONCRETE CURB IN THE TURN LANE I WOULD HAVE HIT THE CARS SITTING AT THE STOP LIGHT. I HAD NO BREAKS AND THE CURB STOPPED MY CAR. 8/20/16 I GET IN THE CAR GET ON THE FREEWAY WHICH IS MILE FROM OUR HOUSE. WE DRIVE APPROXIMATELY 6 MILES (SPEED LIMIT 70 MPH) AS I TAKE AN EXIT RAMP AND MY CAR STALLS RIGHT BEFORE I HIT THE STOP LIGHT. MY CAR HAS NEVER SHOWN AN CODE AND NO ONE DEALERSHIP KNOWS WHAT TO DO. FROM MY RESEARCH STALLING IS A MAJOR ISSUE WITH 2011 JEEP GRAND CHEROKEES. I HAVE NEVER HAD A CAR STALL ON ME UNTIL I GOT THIS CAR. I GOT NEW KEY FOB BATTERIES IN FEBRUARY 2016 AND SOMETIMES THE CAR WILL NOT START AND I WILL GET AN ERROR SAYING "KEY NOT DETECTED"

OIL FILTER COOLING HOUSING ASSEMBLY IS BROKEN AT ONLY 62,000 MILES. THE REPAIR COST IS OVER $500.00 AT THE DEALERSHIP. I WAS NOTIFIED OF THE ISSUE WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE.

MY WIFE COMPLAINED ABOUT HER BRAKE PEDAL GOING FARTHER DOWN AND CAR TAKES LONGER DISTANCE TO STOP. A COUPLE TIMES SHE SAID THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR SO SHE PUMPED THE PEDAL AND SAID SHE WAS VERY LUCKY IT STOPPED RIGHT BEFORE SHE WOULD HAVE HIT SOMETHING OR SOMEONE. BRAKE LIGHT THEN WOULD COME ON WHILE DRIVING DOWN ROAD WITHOUT EVEN TOUCHING THE BRAKE PEDAL. AFRAID TO DRIVE IT WE BROUGHT IT TO DEALER. THEY ENDED UP REPLACING THE BRAKE BOOSTER AT MY EXPENSE. WE HAD A RECALL DONE PREVIOUSLY ON THE BOOSTER BECAUSE THE BOOSTER WOULD GET WATER IN IT SO THEIR FIX WAS TO PUT A GUARD OVER THE ALREADY DAMAGED RUSTED BOOSTER. IF TESTED GOOD AT THAT TIME, THEY WASHED THEIR HANDS OF ANY DAMAGED LIKE RUST THAT WOULD EVENTUALLY CAUSE SEVERE DAMAGE AND CAUSE THE BOOSTER TO DO THIS. THAT'S LIKE PUTTING SHINGLES OVER A BAD ROOF THAT LEAKED AND IS ROTTED. CAN YOU IMAGINE THE ACCIDENTS THAT COULD AND EVENTUALLY WILL HAPPEN. I AM SURE SOME HAVE HAPPENED ALREADY. THE NUMBER ONE THING ON A VEHICLE YOU DO NOT TRY TO SHORT CUT IS BRAKES!!!!

THE BRAKE BOOSTER STOPPED WORKING WHILE I WAS DRIVING WITH MY FAMILY GOING 55MPH COMING TO A COMPLETE STOP. COME TO FIND OUT THERE WAS A RECALL FOR THE BREAK BOOSTER (P14) INDICATING THAT CORROSION MAY OCCUR AND WATER COULD BE INGESTED. CHRYSLER PUT A SHIELD (BAND AID) TO PREVENT CORROSION. THIS RECALL WAS PERFORMED AND MARKED COMPLETE ON MY VEHICLE. ONE YEAR AND 7 MONTHS LATER MY BRAKE BOOSTER FAILS AND THE EVER SO HELPFUL AND FRIENDLY(THAT WAS SARCASM BECAUSE THEY WERE HORRIBLE) ASSOCIATES AT MY LOCAL CHRYSLER DEALERSHIP DID A DIAGNOSIS, DETERMINING THAT CORROSION WAS NOT CAUSE OF MY BREAK BOOSTER FAILING. SO NOW I HAVE MY PERSONAL MECHANIC REPLACE THE PART. THE PART ORDEED DID NOT FIT. ALSO, THE MASTER CYLINDER IS LEAKING. SO NOW I NEED BOTH PARTS, WHICH WILL COST ME IN THE UPPER AREA OF $290, NOR INCLUDING TAX. THIS IS AN OBVIOUS ISSUE WITH THE BRAKE BOOSTER PART. THE WHOLE PART IS DEFFECTIVE FOR THE MAKE, MODLE AND YEAR. CHRYSLER IS SIMPLY NEEDS TO REPLACE THE WHOLE PART. NOT PUT A SHIELD(BAND AID) IT HOPING IT WILL HOLD. I AM NOT THE ONLY CUSTOMER OUT THERE WHO IS EXPERIENCING THIS SAME ISSUE.

WHEN THE JEEP WAS STARTED IT WOULD NOT SHIFT INTO GEAR. ALSO THE CAR COULD NOT BE TURNED OFF. ALL OF THE THE WARNING LIGHTS ON THE DASH WERE ALSO ON. SO THE CAR WAS LEFT WITH THE ENGINE RUNNING BUT NOTHING ELSE WORKING. THE COOLING FAN FOR THE ENGINE WOULD NOT WORK SO THE CAR STARTED TO OVER HEAT. I CALLED THE DEALER AND ASKED FOR SUGGESTIONS ON HOW TO TURN OFF THE CAR. THE RESPONSE WAS TO TAKE OFF THE BATTERY CABLE. THE BATTERY IS UNDER THE SEAT AND CAN NOT BE REMOVED WITH OUT TOOLS. AT THIS POINT THE CAR OVER HEATED AND WAS PUSHING OUT COOLANT ONTO THE GROUND. I FINALLY HAD TO OPEN THE FUSE / RELAY BOX IN THE ENGINE COMPARTMENT AND START PULLING RELAYS UNTIL THE ENGINE TURNED OFF. I HAD NO OTHER WAY OF GETTING THE ENGINE TO STOP RUNNING AND THE FEAR WAS SOMETHING WOULD GET HOT ENOUGH TO CATCH ON FIRE. ALL OF THIS RESULTED IN OVER $1600.00 DOLLARS IN DAMAGE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

LEATHER DASHBOARD HAS WRINKLED TO AN EXTENT IT COULD AFFECT THE DEPLOYMENT OF THE FRONT AIRBAGS.

THE LEATHER ON THE DASHBOARD IS CURLING AND WRINKLING UP ESPECIALLY ON THE PASSENGER SIDE. I AM CONCERNED WITH IT INTERFERING WITH THE DEPLOYMENT OF THE AIRBAG.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DASHBOARD LEATHER LINER PEELED OFF AND WAS BLOCKING THE AIR VENTS. DUE TO THE FAILURE, THE WINDOWS COULD NOT BE DEFROSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.