2007 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE DRIVING APPROXIMATELY 35 MPH ON THE HIGHWAY, THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS RESTARTED AFTER A COUPLE OF MINUTES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED APPROXIMATELY SEVEN TIMES WHILE DRIVING. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE FAILURE PROGRESSED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE FAILURE WAS NOT AVAILABLE. THE CONTACT INDICATED THAT NHTSA CAMPAIGN NUMBER: 14V43800(ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE HAD RECURRED SEVERAL TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE SEVERAL TIMES. IN ADDITION, WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE KEY WOULD NOT TURN OVER IN THE IGNITION, WHICH PREVENTED THE VEHICLE FROM STARTING. INITIALLY, THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. MA 10/5

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THE ENTIRE INSTRUMENT PANEL WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,599.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AFTER THE CONTACT INADVERTENTLY BUMPED THE KEY WITH HIS KNEE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. AFTER REMOVING THE KEY FROM THE IGNITION, THE VEHICLE CONTINUED TO RUN. THE VEHICLE WAS EVENTUALLY ABLE TO TURN OFF BY UTILIZING THE KEY FOB TO LOCK THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 63,000.

THE BEGINNING OF JULY THE CHECK ENGINE LIGHT CAME ON. TWO DAYS AFTER THAT THE CHECK GAS CAP CAME ON. I BOUGHT AN AFTER MARKET CAP FROM AUTOZONE. THE PROBLEM DIDN'T GO AWAY. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE PURGE SOLENOID AND ESIM MODULE THE CHECK ENGINE LIGHT WAS OFF WHEN WE PICKED UP THE CAR. THE NEXT DAY WHEN IT WAS STARTED THE CHECK ENGINE LIGHT AND GAS CAP LIGHT CAME BACK ON. TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE GAS CAP. WE WERE TOLD TO GIVE IT A FEW DAYS FOR THE SYSTEM ON THE CAR TO RESET ITSELF. IT DIDN'T. SO TOOK THE CAR BACK TO THE DEALERSHIP. THIS TIME THEY FOUND A SMALL LEAK AT THE ESIM MODULE THAT WAS REPLACED? TOLD US THEY WERE ORDERING A NEW GAS TANK AND WE COULD DRIVE THE CAR UNTIL IT WAS REPLACED. NOW I HEAR AIR ESCAPING OUT OF THE FUEL TANK FROM THE GAS CAP AND IT WILL NOT ACCEPT FUEL WITHOUT BEING FORCED INTO THE GAS TANK.

HAPPENED 3 TIMES. ONLY IGNITION KEY ON KEY RING. CAR SHUT OFF WHEN PUSHING GAS PEDDLE AFTER COMING TO A STOP AT A NEIGHBORHOOD STOP SIGN. COASTED TO OTHER SIDE OF INTERSECTION, TURNED OFF KEY AND RESTARTED. CAR SHUT OFF AFTER PUSHING GAS PEDDLE, MAKING LEFT HAND TURN AFTER LIGHT GAVE GREEN ARROW TO ENTER A FREEWAY ON RAMP. PULLED OFF TO SIDE OF FREEWAY RAMP TURNED OFF KEY AND RESTARTED. CAR SHUT OFF AFTER STOPPING AT AN INTERSECTION STOP SIGN. AFTER CLEANING TRAFFIC PUSHED GAS PEDDLE TO MAKE A LEFT HAND TURN ONTO A BUSY HIGHWAY WITH 50 MPH SPEED LIMIT. CAR SHUT OFF AGAIN. WAS ABLE TO COAST TO SHOULDER OF ROAD AVOIDING ONCOMING AND APPROACHING TRAFFIC. SHUT OFF KEY AND RESTARTED. MERGED INTO APPROACHING TRAFFIC. RECEIVED RECALL IN SEPT 2014. HAVE BEEN IN CONTACT WITH CHRYSLER CUSTOMER SERVICE CONTINUALLY. THEY CONTINUE TO ADVISE THEY HAVE NO PARTS TO REPAIR RECALL DEFECT AND THEREFORE CANNOT MAKE A RECALL REPAIR APPOINTMENT. I FEEL THEY ARE PLAYING RUSSIAN ROULETTE WITH MY LIFE AND THOSE OF OTHERS ON THE ROAD WHO MAY STRIKE MY DISABLED CAR AFTER IGNITION SHUT OFF.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL ILLUMINATED AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,200. MA 10/6 *CN

I WAS DRIVING VEHICLE WITH CRUISE ON DOING 55 MILES PER HOUR, APPROX. 8 PM CAR JUST SHUT OFF AND I LOST ALL POWER. NO STEERING, LIGHTS, NOTHING TOTALLY BLACK, KEY WAS IN IGNITION AND IN START POSITION. WITHIN A MONTH THE ALTERNATOR WENT AND MY SERPENTINE BELT, ON 3/29 THE WATER PUMP WENT. . THERE HAS BEEN A RECALL FOR THIS ITEM FOR OVER A YEAR. I HAVE A FAMILY MEMBER WITH A 2009 VEHICLE THAT HAS HAD THE IGNITION FIXED.

BRI WAS DRIVING DOWN THE ROAD IN THE VEHICLE CUT OFF I PULLED IN TO A PARKING SPACE IN FORT PAYNE ALABAMA TRY TO CRANK IT AGAIN IT WOULD NOT CRANK AND IT DONE IT BEFORE BUT IT WILL CRANK BACK UP FIRST TIME THEY SAID THE SOFTWARE SECOND TIME THEY SAID IT WAS THE THERMOSTAT NOW THEY SAY IT'S THE KEY AND I CAN'T GET ONE BECAUSE IT'S ON BACKORDER AND THEY SAID IT WOULD TAKE A YEAR AND ITS BEEN IN THERE FOR 2 MONTH AND WE NEED A VEHICLE OR WE WON'T HAVE A JOB WE ARE HITCHING RIDES WITH PEOPLE

I HAD JUST PULLED ONTO A 4 LANE HIGHWAY WHEN THE RPM'S STARTED RACING BUT THE JEEP DID NOT ACCELERATE IT INSTEAD LOSS ALL POWER. I COASTED TO THE SIDE OF THE HIGHWAY AND JUST THE JEEP OFF AND RESTARTED IT AND CALLED THE SERVICE GARAGE THE NEXT MORNING AND THEY SAID IT SOUNDED LIKE THE SECURITY SYSTEM HAD SHUT DOWN THE JEEP. IT HAS SINCE DID THAT AT LEAST 10 MORE TIMES AND SO FAR EVERY TIME IT HAS BEEN AS SOON AS I PULL OUT, WHAT WILL HAPPEN IF I AM TRAVELLING AT 75 MPH AND IT LOSES POWER ON A CROWDED FREEWAY. I RECENTLY LEARNED THERE WAS A RECALL ON IT BUT THE PARTS ARE NOT AVAILABLE UNTIL SEPTEMBER. RECALL NUMBER 14V-438.AND I NO WAY BELIEVE THAT IT IS CAUSED BY MY KNEE HITTING THE IGNITION SWITCH, THAT IS NOT EVEN POSSIBLE.

IGNITION SWITCH NHTSA 14-V-438 IT HAS BEEN OVER A YEAR FOR THIS RECALL WITH NO FIX IN SITE. I HAVE PROBLEM WITH MY SWITCH SOMETIME IT START AND SOMETIME IT DOESN'T . WHAT IF IT TURNS OFF WHILE I AM MOVING. WHAT IS TAKING SO LONG FOR A FIX.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON THE FREEWAY IN SAN JOSE, CA AND THE ENGINE LIGHT COMES ON AND A FLASHING RED ELECTRIC LIGHT ALSO. I IMMEDIATELY NOTICED AN IMMEDIATE LOSS OF POWER IN THE VEHICLES ENGINE AND WHEN I PRESSED THE GAS PEDAL THE JEEP DIDN'T RESPOND AT ALL. WHEN GOING UP A HILL THE JEEP LOSES POWER AND I HAVE TO DOWNSHIFT IN TO LOWER GEARS JUST TO CLIMB THE SMALLEST HILLS. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THE PARTS DEPARTMENT EMPLOYEE SAID THAT MY SWILL VALUES ARE BAD. I FOUND EVIDENCE THAT THE ENGINES IN THIS 3.0L TURBO DIESEL HAVE BEEN RECALLED IN EUROPE DUE TO THIS DESIGN DEFECT. THE REPAIRS ARE $5500-$6000 AND THEIR ARE NO GUARANTEES THAT THIS WILL NOT HAPPEN AGAIN. WHY HAS THIS ISSUE NOT BEEN ADDRESSED HERE IN THE USA? I AM A FULL TIME STUDENT WITH VERY LITTLE EXTRA INCOME. BECAUSE THE ENGINE LIGHT IS ON THIS VEHICLE WILL NOT PASS A SMOG TEST. BASICALLY I HAVE A JEEP THAT IN A FEW MONTHS WILL BE NON OPERATIONAL WITH A $500 AN MONTH PAYMENT.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE N

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFT LEVER FAILED TO GO INTO REVERSE OR DRIVE AND WOULD SHIFT INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

THE DASHBOARD WENT BLANK, NO SPEED INFORMATION, ETC, ALL THE WARNING LIGHTS LITE UP AS IF THE VEHICLE WAS BEING STARTED. STEERING BECAME HARD, WAS A VERY SCARY MOMENT!

PROBLEM: EXCESSIVE VIBRATION OF FRONT END FIRST NOTICED WHEN INCREASING UP TO SPEED ENTERING 55 MPH HIGHWAY. I BROUGHT THE JEEP TO THE CHRYSLER JEEP DEALER WHERE I BOUGHT IT AND THEY TOLD ME THERE WAS A FRONT END ISSUE AND THEY NEEDED TO ORDER PARTS FOR THE REPAIR. I WAS TOLD I HAD TO PREPAY FOR THE PARTS , WHICH I DID. THE PARTS ORDERED AND REPLACED WERE; STEERING RACK AND BOTH TIE RODS. THESE WERE REPLACED ON 8/20/13. A FEW DAYS LATER THE SAME PROBLEM HAPPENED, EXCESSIVE VIBRATION WHILE GETTING UP TO SPEED ENTERING THE HIGHWAY. I IMMEDIATELY DROVE TO THE DEALER, THEY TEST DROVE THE VEHICLE AND COULD NOT FIND THE PROBLEM THEY ASKED ME TO KEEP AN EYE ON IT AND THE ISSUE HAPPENED AGAIN. THERE WERE AT THE LEAST TWO TIMES I WAS ASKED TO LEAVE MY JEEP WITH THEM SO THEY COULD DRIVE IT FOR A FEW DAYS. THEY CLAIM THE ISSUE NEVER AROSE. 2 YEARS LATER AND I AM STILL HAVING THE SAME ISSUE OCCASIONALLY. IT DOES NOT HAPPEN EVERY DAY BUT WHEN IT DOES HAPPEN WHAT ALLEVIATES IT IS IF I STOP ON THE SHOULDER OF THE HIGHWAY AND START AGAIN. THE DEALER DOES HAVE THE RECORDS OF MY NUMEROUS VISITS FOR THE SAME ISSUE AND IT HAS NEVER BEEN RESOLVED.

UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. KNEE HITS IGNITION SWITCH WHILE DRIVING, ON FREEWAY, CAR ENGINE TURNS OFF. MUST COME TO COMPLETE STOP, PUT IN PARK TO RESTART ENGINE. ALMOST 1 YEAR AND NO REMEDY AVAILABLE....UPDATED 11/19/15 *BF

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE FAILURE IN WHICH THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUSES NEAR THE IGNITION SWITCH AND THE FAILURE DID NOT RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING AT HIGHWAY SPEED WHEN I ACCIDENTLY TOUCHED THE KEY IN THE IGNITION SWITCH. THE ENGINE DIED AND I COASTED TO THE ROADSIDE WHERE I RESTARTED THE ENGINE. I HAD RECEIVED THE RECALL NOTICE SENT BY CHRYSLER AND HAD FOLLOWED THE DIRECTIONS CONTAINED IN THE NOTICE, SO NOTIFIED THEM OF THE INCIDENT. ABOUT A MONTH LATER THE SAME THING OCCURRED BUT THIS TIME I DID NOT TOUCH THE KEY. THIS TIME IT HAPPENED WHILE I WAS STOPPED AT AN INTERSECTION AND STARTED TO ACCELERATE INTO A TURN. THE VEHICLE HAD JUST BEGAN TO MOVE WHEN IT DIED. I RESTARTED THE VEHICLE AND COMPLETED THE TRIP. I AGAIN NOTIFIED CHRYSLER WHO DIRECTED ME TO HAVE THE SWITCH REPLACED IMMEDIATELY. THE DEALER THAT I WAS USING TOLD ME THE OLD MODEL REPLACEMENT SWITCH WAS NOT IN STOCK AND UNAVAILABLE AS THE NEW PARTS HAD NOT BEEN PRODUCED AND HE WOULD NOT ATTEMPT TO FIND A REPLACEMENT. I LOCATED A DEALER WHO ORDERED THE OLD DESIGNED PART FROM CHRYSLER STOCK AND REPLACED IT FOR ME. THEY ALSO INSTRUCTED ME TO RETURN WHEN THE NEW PARTS ARE AVAILABLE AS THE WORK DID NOT SATISFY THE RECALL NOTICE. I CONTACTED CHRYSLER SOME TIME BACK TO SEE WHEN NEWLY DESIGNED PARTS WOULD BE AVAILABLE AND THEY STILL HAD NOT RECEIVED THEM. THEY ALSO SAID THEY HAD NO TIME FRAME FOR THE REPLACEMENT PARTS. THIS IS THE ONE YEAR ANNIVERSARY OF THE PROBLEM WITHOUT RESOLUTION, FAR TOO LONG. UPDATED 09/14/15*LJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD TO USE THE SPARE KEY TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE KEY WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A BOARD IN THE BATTERY NEEDED TO BE REPLACED. THE KEY WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTING, INSTRUMENT PANEL, AND REAR LIGHTS WOULD FLASH ON AND OFF. THE ENGINE LIGHT REMAINED ILLUMINATED AFTER THE FAILURE. ALSO, THE CONTACT MENTIONED THAT THE TRACTION CONTROL AND ABS WOULD FAIL TO REENGAGE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE MANUFACTURER HAD YET TO IMPLEMENT A REMEDY TO DETER THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 12/4/2017*CN

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT PARTS NEEDED WERE UNABLE FOR REPAIR. THE VEHICLE WAS NOT ABLE TO BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN ONCE SEVERAL MONTHS AGO. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

MY INTIAL ISSUE WITH MY 2007 JEEP GRAND CHEROKEE WAS THE VEHICLE WOULD LOSE POWER WHEN SHIFTING INTO THE NEXT GEAR EITHER WHEN GOING UP A GEAR OR WHEN YOU WERE SLOWING DOWN. IT WOULD MAKE A LOUD CRACKING SOUND WHEN THIS HAPPENED. I ALREADY HAD A SENSOR REPLACED TO TRY AND CORRECT THAT ISSUE BUT IT DIDN'T WORK. THEN IN ADDITION, TO THAT THE JEEP STARTED STALLING OUT ON ME. I PERIODICALLY HAVE THE TRACTION CONTROL LIGHT, ESP BAS LIGHT AND ENGINE LIGHT ON. I HAVE CALLED CHRYSLER ABOUT MY CONCERNS WITH HAVING TO DRIVE AN UNSAFE VEHICLE WHICH I BELIEVE IS RELATED TO THEIR P41 RECALL WITH NO SATISFICATION. I HAVE CODES B2185 AND U0401 IN THE COMPUTER OF MY JEEP WHICH CAME FROM MY LOCAL MECHANIC. CHRYSLER IS NO HELP. THE IRONIC THING IS I HAVE 2 - 2007 JEEP GRAND CHEROKEES. THE SECOND ONE ISN'T MUCH BETTER. THAT ONE PERIODICALLY HAS ISSUES ALSO WITH LOSING POWER. WHEN IS CHRYSLER GOING TO BE FORCED TO TAKE RESPONSIBILTY FOR THIS RECALL? THEY ARE FORCING PEOPLE TO DRIVE UNSAFE VEHICLES AND PUT THEMSELVES AND THEIR FAMILIES LIVES AT RISK.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. IT WAS UNKNOWN WHERE THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1