Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY WIFE WAS TAKING OUR GRAND DAUGHTER TO THE HOSPITAL AT 10 PM AND EVERY DUMMY LIGHT CAME ON THE JEEP AND IT STARTED IDLING FUNNY THE TAILLIGHTS WENT OUT SO SHE HAD TO DRIVE THAT LATE AT NIGHT WITH NO BRAKE/ TAILLIGHTS ON 69 WITH OUR GRANDDAUGHTER IN THE BACK. WITH NOTHING WORKING WHAT WOULD KEEP SOMEBODY HITTING HER IN THE REAR END OR EVEN WORSE WHAT IF SOMETHING HAD HAPPENED AND THE AIRBAGS DIDN'T DEPLOY BECAUSE THERE WAS AN ELECTRICAL PROBLEM. MY WIFE HAS CALLED CHRYSLER JEEP AND MADE A COMPLAINT AND THEY SAY THAT THERE IS NOTHING THEY CAN DO ABOUT IT. WE HAVE LOOKED ONLINE AND FOUND QUITE A FEW COMPLAINTS ABOUT THIS PARTICULAR PROBLEM WITH JEEPS. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED EITHER.....IT HAPPENS ON A REGULAR BASIS. I FEAR FOR THE SAFETY OF MY FAMILY WHENEVER THEY ARE DRIVING. WE BOUGHT THIS VEHICLE ABOUT 6 MONTHS AGO WITH 100,000 MILES ON IT AND PURCHASED THE EXTENDED WARRANTY. WE HAVE TAKEN IT TO THE JEEP DEALERSHIP 3 TIMES AND THEY KEEP SAYING NOTHING IS WRONG WITH IT. MY WIFE HAS SEVERAL VIDEOS OF EVERYTHING GOING HAYWIRE IN THE JEEP WHILE SHE WAS DRIVING. ANYTHING NHTSA CAN DO TO HELP US OUT ON THIS MATTER WOULD BE GREATLY APPRECIATED ESPECIALLY BEFORE ONE OF MY FAMILY MEMBERS GET HURT. THANK YOU KEVIN
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT HIT AN ICE PATCH, LOST CONTROL OF THE VEHICLE, AND LANDED IN A FIELD. THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE KEY NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (IGNITION SWITCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED DAILY. THE FAILURE MILEAGE WAS UNKNOWN.
MY JEEP HAD BEEN FUNCTIONING FINE UNTIL RECENTLY WHEN I WENT TO START IT THE LIGHTS WOULD GO ON BUT THE ENGINE WOULD NOT CATCH. I HAVE BROUGHT IT TO A JEEP DEALERSHIP AND THEIR DIAGNOSIS WAS THAT I NEED A NEW IGNITION SWITCH WHICH IS ON RECALL. IT HAS BEEN OVER 1 YEAR SINCE I WAS NOTIFIED OF THE RECALL AND THERE IS NO PART AVAILABLE. MY 2007 JEEP GRAND CHEROKEE IS NOW UNRELIABLE AS I NEVER KNOW WHEN IT MAY OR MAY NOT START. THIS IS UNACCEPTABLE. I SHOULD RECEIVE COMPENSATION FOR THE LOSS OF A VEHICLE AND WILL MORE THAN LIKELY HAVE TO TRADE IT IN. I'M WONDERING IF IT EVEN HAS ANY VALUE?
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO STALL WHEN MAKING A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WITH VEHICLE PARKED AND THE IGNITION OFF, I WOULD TRY TO START THE CAR. WHEN I WOULD TURN THE KEY, NOTHING WOULD HAPPEN, NO SOUND AS IF THE CAR WAS TRYING TO START, NOT EVEN A TIC TIC TIC. I ALSO NOTICED THAT THE BREAK PEDAL WOULD NOT DEPRESS. THE FIRST FEW TIMES I CALLED AAA, BUT THEY COULDN'T START IT AND HAD TO TOW IT TO A GARAGE. THIS HAS HAPPENED TO ME AT LEAST SEVEN TIMES LEAVING ME STRANDED AT NIGHT IN THE WINTER ALONE ALONG A DARK COUNTRY ROAD. IT HAS HAPPENED AT THE GROCERY STORE IN THE SUMMER WHEN I ALREADY LOADED ALL OF MY GROCERIES INTO THE CAR, AND AT MY CABIN WHICH IS OVER AN HOUR FROM WHERE I LIVE. I AM IN MY LATE 60'S AND WALK WITH A CANE SO IT TRULY HAS BECOME A SAFETY ISSUE FOR ME. I HAVE BEEN IN TOUCH WITH CORPORATE OFFICE FOR JEEP AND HAVE HAD TWO CASES OPENED WITH THEM. THE PROBLEM IS ALWAYS SOMETHING ELECTRICAL. ONE TIME THE DEALER HAD MY CAR FOR OVER A MONTH TRYING TO FIGURE OUT THE PROBLEM. THEY HAVE PUT IN A NEW STARTER SEVERAL TIMES. THEY HAVE REMOVED THE REMOTE STARTER INSTALLED BY JEEP WHEN I BOUGHT THE CAR, SO NOW I CAN'T USE THE REMOTE STARTER I PAID TO HAVE INSTALLED AND THEN PAID AGAIN TO HAVE IT UNINSTALLED. THE LATEST THEY TOLD ME IS THAT THEY DO NOT HAVE THE CORRECT PART FOR A PERMANENT FIX. THEY CAN ONLY REPLACE A PART WITH A NEW PART OF THE SAME THAT WILL EVENTUALLY FAIL. THIS LAST TIME I WAS TOLD THAT JEEP WOULD PAY THE BILL WHICH THEY HAVE NOT. I HAVE NOW HAD TO PAY MORE TO INCREASE MY AAA COVERAGE FOR DISTANCE TOWING SINCE I HAVE BEEN L
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE IGNITION BECAME INOPERABLE. THE CONTACT STATED THAT AFTER THE IGNITION FAILED, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS UNABLE TO PROVIDE AN APPROXIMATE DATE FOR PART AVAILABILITY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE ACCELERATING TO MAKE A TURN, THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION WHILE DRIVING AT APPROXIMATELY 52 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,223. UPDATED 11/06/15*LJ UPDATED 11/09/15*LJ UPDATED 1/20/2016*JS UPDATED 4/4/2016 *JB *TR UPDATED 10/22/18*JB
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/29/2015, 4/5/18*JB *TR
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING AT APPROX. 45 MPH ALL THE INDICATOR/WARNING LIGHTS ON THE DASH STARTED FLASHING REPEATEDLY. THIS LASTED APPROX. 5-10 SECONDS THEN STOPPED. THIS SAME ISSUE HAPPENED A COUPLE MONTHS PRIOR. I BELIEVE THIS PROBLEM IS CAUSED BY A FAULTY IGNITION SWITCH. I RECEIVED A RECALL NOTICE OVER 1 YEAR AGO FOR THIS SWITCH BUT NO DEALER HAS PARTS AVAILABLE TO FIX THE RECALL. THE RECALL STATES THAT THIS FAULTY SWITCH; "MAY RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING ASSIST INCREASING THE RISK OF A CRASH AND DISABLING ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS." I NEED THIS REPAIRED ASAP BEFORE MY WIFE OR SMALL CHILDREN ARE HURT! PLEASE HELP.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE PART WAS NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES AND WAS TOWED ON FOUR SEPARATE OCCASIONS TO THE DEALER AND AN INDEPENDENT MECHANIC. THE CONTROL MODULE, THE STARTER, AND THE STARTER RELAY WERE REPLACED ON SEPARATE OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE KEYLESS REMOTE WAS REPROGRAMMED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 14V-438. *SMD THE CONSUMER STATED ON JULY 28, 2015, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE HE WAS CHARGED $850.35 FOR A REPLACEMENT OF A SKIM AND TWO KEY FOBS. THE CONSUMER WAS INFORMED, THE RECALL PROBLEM WAS STILL NOT FIXED, DUE TO LACK OF PARTS. *JB
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SPEED DECREASED WITHOUT WARNING. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLES SPEED EVENTUALLY INCREASED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/19/16 LN *CN
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE BATTERY WAS REPLACED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. UPON TURNING OFF THE ENGINE, THE KEY BECAME STUCK IN THE IGNITION SWITCH. IN ORDER TO REMOVE THE KEY, THE CONTACT HAD TO DISCONNECT THE BATTERY. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER REPLACED THE IGNITION SWITCH WITH THE SAME PART THAT IS BEING RECALLED. *JB
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, A REPAIR WAS NOT PERFORMED. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO THE START THE VEHICLE, THE ENGINE FAILED TO START. AFTER FINALLY STARTING THE VEHICLE AND WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM) WAS RECEIVED APPROXIMATELY 6 MONTHS AGO AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE EQUIPPED WITH GOODYEAR FORTERA HL (P) TIRES, SIZE: H245/65/R17 (NA). WHILE THE VEHICLE WAS AT A STOP, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE THREADS ON THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE HAD SEPARATED. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE SEPARATION AND DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 65,000 AND THE TIRE FAILURE MILEAGE WAS 5,000. THE DOT NUMBER AND VIN WERE UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,234. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/22/16*LJ *CN
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
HI I AM IN CANADA BUT MY ISSUE BELOW AFFECT DOZENS OF VEHICLES I KNOW OF IN THE USA I SEE THAT YOU ARE INVESTIGATING THE 2014-2015 JEEP GRAND CHEROKEE NOT GOING INTO PARK. I ALSO HAVE BEEN HAVING THIS PROBLEM WITH MY 2007 JEEP GRAND CHEROKEE LAREDO DIESEL WITH MERCEDES ENGINE AS HAVE MANY OTHERS WHO ARE ONLINE . I HAVE PUT MY CAR IN PARK AND HAD IT ROLL AWAY ON A SEVERAL OCCASIONS (MORE THAN 7). I HAVE HAD MY TRANSMISSION REBUILT 3 TIMES, TRANSFER CASE AND TRANSMISSION REPLACED COMPLETELY FROM ANOTHER VEHICLE AND THE PROBLEM PERSISTS. IT HAPPENS PRIMARILY IN THE WINTER BELOW 30 DEGREES (-4C). I AM NOT THE ONLY ONE WITH THIS ISSUE AND HAVE CONVERSATIONS WITH MANY OWNERS ACROSS THE USA. IT ALSO HAPPENS WHILE DRIVING AT HIGHWAY SPEED THAT THE TRANSMISSION WILL GO INTO NEUTRAL CAUSING SAFETY ISSUES, ENGINE REDLINING IF CRUISE IS ON THEN THE TRANSMISSION GOING INTO LIMP MODE, REQUIRING ME TO CUT ACROSS TRAFFIC UNDER NO POWER TO THE SHOULDER AND TURNING OFF AND ON THE CAR (TO RESET LIMP MODE) TO GET GOING AGAIN. THIS HAS HAPPENED MORE THAN 50 TIMES, SOMETIMES COMING VERY CLOSE TO COLLISION AS THE VEHICLE SLOWS QUICKLY WHEN POWER FAILS. MY MECHANIC SAYS ITS SOFTWARE OR ELECTRONICRELATED BUT THE DEALER SAYS ALL SOFTWARE IS UP TO DATE. I HAVE SPENT ALMOST $9,000.00 TO DATE TRYING TO FIND THIS AND NO ONE HAS A CLUE. I KNOW THIS IS A DEFECT BUT FEEL THAT YOU HAVE THE POWER TO MOVE THIS FORWARD THANK YOU FOR YOUR TIME AND HOPE FOR A REPLY *TR
I WAS NOTIFIED ALMOST A YEAR AGO ABOUT THIS RECALL. NO ACTION HAS BEEN TAKEN BY CHRYSLER.
COMPLAINT SUBMITTED IN REGARD TO FCA US LLC RECALL P41 NHTSA 14V-438 FIRST COMPLAINT FILED 12/12/2014 ODI NUMBER: 10663969 ON 8/19/2015, I WAS AT THE MUKWONAGO POST OFFICE TO SEND A PACKAGE. I CAME BACK OUT TO MY VEHICLE, STARTED IT AND ATTEMPTED TO BACK OUT OF MY PARKING SPACE WHEN THE STEERING WHEEL LOCKED UP AND THE ENGINE SHUT OFF. ANOTHER CAR WAS ON ITS WAY DOWN THE PARKING ISLE I WAS PARKED IN AND ALMOST HIT ME BECAUSE THE DRIVER WAS ANTICIPATING THAT MY VEHICLE WOULD HAVE KEPT MOVING. I GOT OUT OF MY VEHICLE AND APOLOGIZED TO THE YOUNG LADY WHO HAD ALMOST HIT ME AND EXPLAINED TO HER THE SITUATION. SHE SAID, "YOU SHOULD REALLY GET THAT FIXED. YOU COULD CAUSE AN ACCIDENT." I WAS UPSET, TO SAY THE LEAST, BUT NEEDED TO GET BACK TO WORK. I STARTED MY VEHICLE TWO MORE TIMES, IN ADDITION TO THE FIRST ATTEMPT, AND ATTEMPTED TO PUT IT IN GEAR - NO SUCCESS. FINALLY, I WAS ABLE TO KEEP THE ENGINE RUNNING AND PROCEED TO MY ROUTE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60-65 MPH, THE STEERING WHEEL WAS DIFFICULT TO STEER AND SUDDENLY SEIZED. THE VEHICLE OSCILLATED AND CRASHED INTO THE MEDIAN. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART ON THE FIRST ATTEMPT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE ON POSITION, THE VEHICLE SHIFTED FROM THE PARK TO THE NEUTRAL POSITION. THE VEHICLE ROLLED FORWARD AND CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THERE WAS AN ELECTRICAL FAILURE IN THE TRANSFER CASE. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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