2003 Jeep Grand Cherokee complaints

STRANGE ELECTRICAL ISSUES START HAPPENING. MY CAR WOULDN'T START AND COULDN'T BE JUMP STARTED. HAD TO BE TOWED TO THE DEALER. THE PROBLEM WAS A CORRODED POSITIVE BATTERY CABLE LEAD. THE BATTERY CABLE ASSEMBLY HAD TO BE REPLACED AT A COST OF $300.00. THE CAR IS TWO YEARS OLD AND I LIVE IN COLORADO. I FINE IT DIFFICULT TO BELIEVE THAT A BATTERY CABLE COULD CORRODE TO THE POINT OF HAVING TO BE REPLACED IN TWO YEARS. I BELIEVE THAT IT IS A DEFECTIVE CABLE NOT CORROSION THAT CAUSED MY PROBLEM. *NM

DT: 2003 JEEP GRAND CHEROKEE. THE CONSUMER STATED DRIVER'S SIDE REAR TIRE SIDEWALL DISINTEGRATED. THERE IS ONLY 31,000 MILES ON THE VEHICLE. THE REST OF THE TIRES WERE WEATHER ROTTED. THESE TIRES HAVE NEVER BEEN REPAIRED. THEY WERE THE ORIGINAL TIRES ON THE VEHICLE. GOODYEAR, P255/75R16. THE TIRE WAS TAKEN TO THE DEALERSHIP. INSTEAD, IT SHOULD HAVE BEEN TAKEN TO GOODYEAR. THERE WAS NO WRECK WHEN THIS HAPPENED. THE TIRES WERE PROPERLY MAINTAINED. IT IS A LEASED VEHICLE.*AK

DT: THE WIRING HARNESS RUBBED THE CHASSIS WHICH RESULTED IN THE WIRES MELTING AND EXPOSING THEM WHICH ALMOST CAUSED A FIRE. SMOKE CAME FROM UNDER THE INSTRUMENT PANEL FROM THE FUSE BOX AREA. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND FIXED. THE REAR WIPER DIDN'T WORK BECAUSE OF THE PROBLEM. *JB THE DEALER STATED THERE WAS A MAJOR SHORT IN THE WIRING HARNESS ON THE DRIVERS SIDE IN TWO DIFFERENT LOCATIONS. *JB

DT: CONSUMER OWNED A 2003 JEEP GRAND CHEROKEE,, IT HAD 50,000 MILES ON IT. VEHICLE HAS GONE THROUGH THREE SETS OF ROTORS. WHEN BRAKING THE VEHICLE SHOOK;. ROTORS WERE FIRST REPLACED AT 18,000 MILES. THE SECOND TIME THEY WERE REPLACED 35,000 MILES, AND THE ROTORS NEEDED TO BE REPLACED AGAIN. CONSUMER STATED THE WHEELS WERE CHROME, AND THE FRONT WERE BLACK LIKE CARBON HAS GOT ON THEM. THE REAR WHEELS WERE STILL SHINY. THREE SETS ON THE FRONT AND ONE SET ON THE REAR WERE REPLACED. THE BRAKE PADS WERE EFFECTIVE, BUT THE ROTORS WERE WARPED. THE VEHICLE IS CURRENTLY AT THE FIRESTONE SERVICE CENTER. *AK

MY 2003 JEEP GRAND CHEROKEE HAS FAULTY BRAKE ROTORS. WHEN THE BRAKES ARE APPLIED AT SPEEDS ABOVE 35 MPH, THE CAR SHAKES AND CONTROL OF THE CAR IS LOST. IT DOES NOT STOP PROPERLY OR QUICKLY. THE DEALER REPLACED THE FIRST SET OF ROTORS AND BRAKES AT 9,000 MILES. THE SAME PROBLEM IS HAPPENING AGAIN AT 17,000 MILES. THE DEALER AND CHRYSLERDAIMLER CORP. IS NOT ACCEPTING ANY RESPONSIBILITY IN THE DEFECTIVE BRAKE ROTORS. (THE IS A CLASS ACTION LAW SUIT AGAINST CHRYSLERDAIMLER CORP. CURRENTLY). *JB

DT: CONTACT STATES VEHICLE SHIFTED OUT OF PARK WHILE IN A PARKING AREA. *AK CONTACT AND HER SON WERE IN THE VEHICLE WHEN IT STARTED ROLLING DOWN A HILL, THE VEHICLE HIT A POOL FENCE. THE SERVICE DEALER WOULD NOT SAY WHY THE VEHICLE SHIFTED OUT OF PARK. *AK *NM

MY 23 MONTH OLD WAS ROLLING UP THE WINDOW ON THE DRIVER SIDE OF THE CAR WHEN HER LEFT HAND RING FINGER WAS CAUGHT IN THE POWER WINDOW, BETWEEN THE WINDOW AND THE WEATHER STRIPPING. THE WINDOW WOULD NOT UNROLL. THE POWER WINDOW FAILED TO UNROLL.HER FINGER WAS CAUGHT INSIDE. WE WERE FINALLY ABLE TO PULL THE WEATHER STRIPPING ENOUGH TO UNROLL THE WINDOW. IT NEARLY SEVERED HER FINGER. HER FINGER WAS BROKEN AND CUT ALL THE WAY AROUND.

THE FRONT BRAKES ON THE CONSUMERS 2003 JEEP CHEROKEE WORE OUT IRREGULARLY.(NAR) *JB THE FRONT BRAKE ROTORS CAUSED THE VEHICLE TO SHIMMY EXCESSIVELY ESPECIALLY AT HIGHER SPEEDS. EACH TIME THE VIBRATION WOULD TAKE PLACE, THE FRONT ROTORS WOULD HAVE TO BE REPLACED. THE CONSUMER REQUESTED A REFUND OF REPAIR MONIES. THE CHROME PEELED OFF OF THE WHEELS. *SC *JB

TRANSMISSION MAKING NOISE 1 WEEK AFTER PURCHASE, TOOK IT IN EVERY 2 WEEKS TO HAVE IT FIXED FOR FIRST 2 MONTHS. VEHICLE HAD 40,000 KM. CHRYSLER DEALERSHIP ANSWER WAS FOR US TO DO TRANSMISSION FLUID CHANGE (OUR EXPENSE), DID NOT STOP THE NOISE, GAVE UP AFTER WE TOOK VEHICLE BACK 5 TIMES, TERRIBLE SERVICE. HEATER MOTOR FAILED WITHIN 1 WEEK OF PURCHASE, REPLACE MOTOR SWITCH, HEATER FAN MAKING NOISE. REAR END WAS REBUILT 2 TIMES WITHIN FIRST 2 MONTHS OF OWNING VEHICLE. STRUTS NEEDED REPLACING WITHIN FIRST MONTH. SMOKE COMES FROM ENGINE WHEN STOPPED (INTERMITTENT), WHEEL ALIGNMENT WITHIN FIRST MONTH (OUR EXPENSE AGAIN). THIS IS OUR FIRST AND LAST JEEP/CHRYSLER PRODUCT.

MY PROBLEMS BEGAN AT 9300 MILES. BRAKES PULSATING AND SHAKING IN THE STEERING. FRONT ROTORS WHERE WARPED AND NEEDED TO BE RESURFACED. HAD FRONT ROTORS RESURFACED 2 TIMES AND REPLACED 1 TIME, ALL OCCURED UNDER 20,000 MILES. AT 21,000 MILES THE REAR ROTORS WHERE RESURFACED AND NOW I HAVE TO RETURN TO THE SERVICE CENTER FOR THE FIFTH TIME WITH 23000 MILES ON MY VEHICLE BRAKES ARE PULSATING AGAIN. FOUND THAT THERE WAS A SERVICE BULLETIN THAT WAS ISSUED ON DEC.02 REGARDING FRONT BRAKES PULSATING DURING LIGHT TO MODERATE BRAKE APPLICATION FOR 1999 TO 2002 JEEP GRAND CHEROKEES. THIS IS DUE TO EXCESSIVE THICKNESS VARIATION OF THE BRAKE ROTORS. OBVIOUSLY THIS PROBLEM STILL EXISTS IN 2003 MODELS AND DAIMLERCHYRSLER STILL REFUSES TO FIX THE PROBLEM AT NO COST TO THE CONSUMER.

I HAVE HAD TO REPLACE THE ROTORS ON MY 2003 JEEP GRAND CHEROKEE TWICE NOW, AFTER HAVING THEM RE-SURFACED AS WELL - NONE OF WHICH JEEP WOULD COVER UNDER WARRENTY EVEN THOUGH "IT'S A KNOWN PROBLEM".

2003 MODEL JEEP GRAND CHEROKEE OVERLAND SHAKES AT HIGH SPEEDS WHEN BRAKING APPROXIMATELY EVERY 9,000 MILES. DEALER REPLACED FRONT BRAKE ROTORS AND PADS AT 9300 AND 18,000 MILES. NOW VEHICLE HAS 24,000 MILES, IT SHAKES WHEN BRAKING AGAIN AT HIGH SPEEDS AND DEALER STATES IT IS OUT OF WARRANTY. THEY MAY OR MAY NOT REPAIR THE BRAKES THIS TIME. BRAKE ROTORS SHOULD NOT NEED TO BE REPLACED EVERY 9,000 MILES. THE EXCESSIVE SHAKING CAUSED BY THE DEFECTIVE BRAKE SYSTEM COULD CAUSE SERIOUS PERSONAL INJURY TO OCCUPANTS OF THE VEHICLE OR OTHERS WHO ARE ON THE ROAD.

DT: PRIOR TO FAILURE, THE VEHICLE WAS HARD TO STEER. I TURNED INTO A PARKING LOT, AND IT SOUNDED LIKE A TIRE WAS BLOWN OUT. THE TIRES WERE FINE, AND AS I STARTED THE FRONT FELL OUTWARDS AND THE TIRE FELL SIDEWAYS. HAD IT TOWED TO THE DEALER, AND AN INVESTIGATOR FROM CHRYSLER IS LOOKING AT IT TODAY.

I OWN A 2003 JEEP GRAND CHEROKEE LIMITED, WHICH I PURCHASED BRAND NEW, AND I HAVE HAD TO REPLACE THE FRONT BRAKES AND ROTORS AT LEAST FOUR TO FIVE TIMES. THE CAR ONLY HAS 43,000 MILES ON IT AND IT IS NOW IN NEED OF NEW FRONT BRAKES AND ROTORS AGAIN. EVERY TIME THE BRAKES HAVE BEEN REPLACED, THEY HAVE BEEN DONE AT NO COST EXCEPT FOR THE LAST TIME. WE HAD TO PAY FOR THE PARTS AND THE DEALER PAID FOR THE SERVICE. THE DEALER AT THAT POINT ADVISED US THAT WE WERE ON OUR OWN AFTER THAT. NEEDLESS TO SAY, WE HAVE BEEN GREATLY INCONVENIENCED BY THIS AND DON'T FEEL THAT IT IS FAIR TO HAVE TO REPLACE THE BRAKES AND ROTORS SO OFTEN AFTER NORMAL USE. FURTHERMORE, WE FEEL THAT THIS IS A DESIGN FLAW WITH THE VEHICLE AND WE HAVE BEEN TOLD BY THE DEALER THAT THEY CAN'T DO MUCH ABOUT THIS AND THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM AND THAT CHRYSLER HASN'T STEPPED UP TO THE PLATE TO DO ANYTHING. I FEEL THAT THIS IS A SERIOUS POTENTIAL SAFETY THREAT AND THAT WE ARE ONE OF ONLY A FEW AFFECTED. PLEASE ADVISE

DT: CONSUMER STATES: VEHICLE CUTS OFF WHILE GOING DOWN THE HIGHWAY, NO WARNING, DOING ALMOST 70 MPH. NOTHING WORKED, AND THERE WERE NO BRAKES. THE ONLY THING WORKING WAS THE 4-WAY FLASHERS. TRIED TO TURN STEERING WHEEL AND LOST POWER STEERING. ANOTHER TIME WENT TO TURN IN THE POSITION THE WHEELS WERE AND IN THAT WAS THE WAY THE VEHICLE WENT. THE REPAIR SHOP MECHANIC SAID IT NEEDED A CRANK SENSOR. PREVIOUSLY, BEFORE THEY PUT IN A FUSE AND IT BLEW OUT. *AK

SHAKING WOULD OCCUR WHEN ATTEMPTING TO STOP THE VEHICLE. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED. *AK THE STEERING WHEEL WOULD SHAKE. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER UNDER WARRANTY, THE DRUMS WERE CHANGED IN WHICH THE VEHICLE WAS UNDER 10K MILES. *SC *JB

WIFE PARKED JEEP IN DRIVEWAY, PLACED IN PARK WITH KEY OUT OF THE IGNITION. WIFE EXITED THE VEHICLE, WALKED TO THE BACK DOOR, GOT MY 4 YEAR OLD OUT OF HER CAR SEAT AND PLACED HER ON THE DRIVEWAY NEXT TO THE VEHICLE. WIFE TURNED AROUND TO GET HER PURSE OFF THE FRONT SEAT WHEN THE VEHICLE TOOK OFF, ROLLING BACKWARDS DOWN THE DRIVEWAY. WIFE JUMPED INTO VEHICLE AND TRIED TO STOP IT. OPEN DRIVER'S DOOR STRUCK MY FENCE, RETAINING WALL AND MY 4 YEAR OLD KNOCKING HER TO THE GROUND. THE DOOR WAS THEN BENT FORWARD, DESTROYING THE DOOR, FENDER, SCRATCHING THE SIDE AND THE REAR BUMPER AND TAILGATE. WIFE SUFFERED SCRAPES, BRUISES, DAUGHTER TRANSPORTED TO EMERGENCY ROOM THEN VIA CAR FLITE HELICOPTER - SUFFERED SCRAPES, BRUISES, LACERATED LIVER.*AK

(1) I PULLED THE JEEP GRAND CHEROKEE TO A STOP IN FRONT OF A SELF-SERVE CAR WASH BAY WHERE THE PREVIOUS USER HAD LEFT THE CAR WASH WAND HANGING IN THE MIDDLE OF THE BAY. WITH MY FOOT ON THE BRAKE, I OPENED THE DRIVER DOOR AND PUT THE VEHICLE IN PARK; THEN PROCEEDED TO EXIT THE VEHICLE TO MOVE THE WAND. (I DID NOT TURN THE IGNITION OFF SINCE I WAS ONLY GOING ABOUT 10 FEET TO MOVE THE WANDER OUT OF THE WAY.) WHILE I WAS STANDING BETWEEN THE DRIVER'S SEAT AND OPEN DOOR, THE VEHICLE STARTED ROLLING BACKWARDS. 2) THE FAILURE WAS THE VEHICLE GEAR SHIFT SLIPPING FROM "PARK" TO "REVERSE", OR BEING IN THE "PARK" GEAR ENOUGH TO STOP THE VEHICLE AND ALLOW ME TO GET OUT, BUT NOT "LOCKING" IN THE "PARK" GEAR, AND THUS SLIPPING BACK TO "REVERSE". AFTER I WAS STANDING OUTSIDE THE VEHICLE, IT STARTED TO ROLL BACKWARDS, TOO FAST FOR ME TO GET INSIDE TO APPLY THE BRAKE. THE DRIVER'S DOOR GOT CAUGHT ON A NEARBY VACUUM STRUCTURE, CAUSING THE DOOR TO SPRAIN. THE BACK END OF THE JEEP ROLLED OVER A LOW CEMENT WALL WHICH IS AROUND THE PERIMETER OF THE CAR WASH. THE CENTER OF THE VEHICLE GOT HUNG ON THE WALL, CAUSING THE VEHICLE TO STOP AND DAMAGE TO THE TRANSFER CASE AND UNDERBODY. (3) NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AT THIS TIME. THE VEHICLE WILL REQUIRE A NEW DRIVER'S DOOR AND FRONT SIDE PANEL, AND A NEW TRANSFER CASE. TOTAL DAMAGE TO VEHICLE- APPROX. $5,000. *AK

I WAS THE ONLY PERSON IN MY VEHICLE AT THE TIME OF THE ACCIDENT. I WAS PULLING A TRAILER & GOING UP A BRIDGE AT APPROXIMATELY 50 MPH WHEN I LOST CONTROL & HIT THE GUARDRAIL. MY ENTIRE DRIVER SIDE AND FRONT END ON THE DRIVER SIDE WAS SMASHED. IT BENT MY FRAME AS WELL, HOWEVER, THE AIR BAGS NEVER DEPLOYED. I CALLED CHRYSLER CUSTOMER SERVICE # JUST TO LET THEM KNOW THAT IT HAPPENED, JUST SO THEY WOULD HAVE A RECORD OF IT. I HAVE NEVER BEEN TREATED SO RUDELY BY A "CUSTOMER SERVICE" REP IN ALL OF MY LIFE, HE ACTUALLY HUNG UP ON ME WHEN I ASKED FOR HIS NAME. I CALLED BACK TO REPORT HIM AND WAS DISCONNECTED AGAIN. I AM NOT SUING. FORTUNATELY, I WAS NOT HURT. BUT I WAS SURPRISED THAT YOU COULD HAVE AN IMPACT THAT HARD & SEVERE AND THE AIR BAGS NOT DEPLOY. I WILL BE VERY SURPRISED IF MY JEEP IS NOT TOTALLED.*AK

SERVICE BRAKES ? PROBLEM WITH ROTORS. VERY DANGEROUS FRONT WHEEL WOBBLE WHEN BREAKS ARE TOUCHED AT HIGH SPEEDS. ALSO HAVE SLOW PULSE PRESSURE ON BRAKE PEDDLE AT LOW STOPPING SPEED DUE TO ROTORS THAT HAVE WARPED, AGAIN. *AK HAD TO FIGHT WITH DEALERSHIP TO RESURFACE ROTORS AT 20K AND THEY HAVE AGAIN REWARPPED AT 24K CAUSING AN INTERMITTENT HIGH SPEED WOBBLE WHEN THE BREAKS ARE TOUCHED. WE HAD A 2002 MODEL AND THE DEALERSHIP TOLD US THAT THAT AFTER REPLACING THE ROTORS TWICE, ON THIS VEHICLE, THIS WAS A KNOWN ISSUE WITH JEEP AND WAS DUE TO THE POOR QUALITY OF MATERIAL USED IN THE ROTORS THAT CAUSE THEM TO WARP. CAR IS IN OUR LOCAL INSTALLER TODAY INSTALLING BETTER QUALITY ROTORS AND BRAKE PADS. MY QUESTION IS WHY NO RECALL IF THIS IS AN OLD PROBLEM WITH ALMOST EVERY JEEP GRAND CHEROKEE THAT IS OUT THERE.

2003 JEEP GRAND CHEROKEE PROBLEMS WITH FRONT BRAKE DISC PULSATING.*MR THE DEALER RESURFACED THE FRONT ROTORS UNDER WARRANTY, HOWEVER THE MANUFACTURER WILL NOT TAKE RESPONSIBILITY, EVEN THOUGH THEY ARE AWARE THERE IS A PROBLEM. *JB

CONSUMER COMPLAINED ABOUT UNEXPECTED ACCELERATION. OWNER WAS DRIVING AT APPROXIMATELY 35 MPH AND SUDDENLY THE VEHICLE BEGAN ACCELERATING. OWNER HAD BOTH FEET ON THE BRAKES, AND HAD TO TURN OFF THE IGNITION TO GET THE VEHICLE TO STOP. *AK

I OWN TWO JEEP GRAND CHEROKEES 2003 MODELS, BOTH PURCHASED IN DEC 2002. BOTH OF THESE VEHICLES HAVE HAD BRAKE PROBLEMS, CONSISTING OF WARPPED BRAKE ROTORS. I HAVE OWNED 9 JEEP GRAND CHEROKEES SINCE 1992. 6 OF THE NINE JEEPS HAVE HAD BRAKE PROBLEMS. 4 OF THOSE JEEPS HAVE HAD THEIR BRAKES REPAIRED OR REPLACED AT NO CHARGE TO ME. HOWEVER THE 2003 JEEPS I CURRENTLY OWN HAVE THE SAME PROBLEM. I HAVE HAD THEM BOTH REPAIRED IN 2004 AND I AM HAVING THE SAME PROBLEM IN 2005. ONE OF THE JEEPS HAS 13,000 MILES SINCE THE 2004 REPAIR AND THE SECOND ONE HAS 7570 MILES ON IT SINCE THE 2004 REPAIR. MY UNDERSTANDING OF THE PROBLEM IS THAT THE CALIPERS USED TO APPLY PRESSURE TO THE BRAKE PADS NEVER FULLY RELEASE, THEREFORE THERE IS ALWAYS SOME PRESSURE BEING APPLIED TO THE ROTOR AND THE ROTOR IS WARPPED FROM THE HEAT CAUSED BY THE PAD BEING CONSTANTLY IN CONTACT WITH THE ROTOR. *AK

I OWN TWO JEEP GRAND CHEROKEES 2003 MODELS, BOTH PURCHASED IN DEC 2002. BOTH OF THESE VEHICLES HAVE HAD BRAKE PROBLEMS, CONSISTING OF WARPPED BRAKE ROTORS. I HAVE OWNED 9 JEEP GRAND CHEROKEES SINCE 1992. 6 OF THE NINE JEEPS HAVE HAD BRAKE PROBLEMS. 4 OF THOSE JEEPS HAVE HAD THEIR BRAKES REPAIRED OR REPLACED AT NO CHARGE TO ME. HOWEVER THE 2003 JEEPS I CURRENTLY OWN HAVE THE SAME PROBLEM. I HAVE HAD THEM BOTH REPAIRED IN 2004 AND I AM HAVING THE SAME PROBLEM IN 2005. ONE OF THE JEEPS HAS 13,000 MILES SINCE THE 2004 REPAIR AND THE SECOND ONE HAS 7570 MILES ON IT SINCE THE 2004 REPAIR. MY UNDERSTANDING OF THE PROBLEM IS THAT THE CALIPERS USED TO APPLY PRESSURE TO THE BRAKE PADS NEVER FULLY RELEASE, THEREFORE THERE IS ALWAYS SOME PRESSURE BEING APPLIED TO THE ROTOR AND THE ROTOR IS WARPPED FROM THE HEAT CAUSED BY THE PAD BEING CONSTANTLY IN CONTACT WITH THE ROTOR. *AK

THE CONSUMERS VEHICLE WAS HIT WHILE DRIVING 35 MPH FROM THE LEFT FRONT. UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK

AFTER CONDUCTING BUSINESS AT A DRIVE IN BANK CONSUMER PROCEEDED TO LEAVE. CONSUMER PLACED FOOT ON THE ACCELERATOR AND THE VEHICLE ACCELERATED. THEN, HE APPLIED THE EMERGENCY BRAKE, HOWEVER, IT DID NOT STOP THE VEHICLE. IT STROKE A FOUR FOOT EMBANKMENT, THE ONLY THING THAT STOPPED THE VEHICLE WAS A CONCRETE RETAINING WALL, WHICH WAS STRUCK AT 30 MPH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY, THE EMERGENCY BRAKE AND THE ANTI LOCK BRAKES DID NOT KICK IN.*AK

VEHICLE EXPERIENCED UNEXPECTED ACCELERATION PROBLEM. OWNER WAS PULLING OUT OF THE GARAGE AND VEHICLE LUNGED FORWARD, CRASHING INTO THE PARKED VEHICLE IN THE GARAGE, AND FORCING IT THROUGH THE WALL OF THE GARAGE. *AK THE CONSUMER STATED THAT THE RIGHT BACK TIRE DUG INTO THE GRAVEL UP TO THE GRAVEL. *TC

2003 JEEP GRAND CHEROKEE INTO SERVICE DEPARTMENT WITH APPROX. 18,000 MILES. IT WENT IN FOR SCHEDULED MAINTENANCE. I ALSO STATED THAT THERE WAS A CHIRPING NOISE IN THE PASSENGER DOOR AREA. AFTER INSPECTION, THE SERVICE DEPARTMENT INFORMED ME THAT THE BRAKE PADS AND BRAKE ROTORS WOULD HAVE TO BE REPLACED. IF THIS IS TRUE, IT INDICATES TO ME THAT THERE IS A MANUFACTURING PROBLEM OR A BRAKE PROBLEM. EITHER WAY, I, AS A CONSUMER, DO NOT FEEL RESPONSIBLE FOR THE DEALERSHIP WANTING ME TO PAY TO REPAIR THE VEHICLE. THE VEHICLE REMAINS TO SIT AT THE DERALERSHIP. *AK

MY 2003 JEEP GRAND CHEROKEE WHEN PARKED IN FRONT OF MY HOME WHILE I RAN IN TO GET MY GLOVES JUMPED INTO REVERSE AFTER CLOSING THE DOOR. I WAS AWAY FROM THE TRUCK FOR LESS THEN 1 MIN. AND IT ROLLED IN REVERSE 75 FT STRIKING A NEIGHBORS MOBILE HOME. WHEN I GOT TO THE TRUCK IT WAS IN REVERSE AND HAD EXTENSIVE DAMAGE TO THE WHOLE TAILGATE HATCH AND GLASS. DAMAGE WAS ALSO DONE TO THE MOBILE HOME. I AM CONTACTING A DEALER AS OF FEB. 28 2005. *JB

THERE IS EITHER A DESIGN OR MANUFACTURING DEFECT IN THE BRAKE ROTORS/CALIPERS OF THE RECENT JEEP GRAND CHEROKEE. THE BRAKE ROTORS HAVE BEEN REPLACED ON THREE SEPARATE OCCASIONS IN THE FIRST 18 MONTHS (JULY 2003, DEC. 2003, JUNE 2004), AND I HAVE JUST BEEN INFORMED BY THE DEALER, ON FEBRUARY 10, 2005, THAT THE BRAKE PADS ARE THIN AND THE FRONT ROTORS ARE RUSTED AND WARPED AND NEED REPLACEMENT AGAIN. THIS WILL BE THE FOURTH TIME, AND MY CAR PRESENTLY HAS 28,000 MILES ON IT. IT IS A 2003 JEEP GRAND CHEROKEE THAT I PURCHASED IN OCTOBER 2002 FROM CENTRAL AUTO GROUP IN NORWOOD, MASSACHUSETTS. THE WARRANTY DOES NOT COVER FUTURE REPAIRS, AND I HAVE BEEN TOLD BY THE MANUFACTURER, DAIMLER CHRYSLER THAT THERE IS NOTHING IT CAN DO BUT THAT I WILL NEED TO HAVE THE ROTORS REPLACED AT MY OWN COST. THE CENTRAL AUTO GROUP SERVICE MANAGER TOLD ME THAT THE CALIPERS AND BRAKES HAD BEEN RE-DESIGNED A FEW YEARS AGO. I ALSO UNDERSTAND MANY OTHER DRIVERS HAVE HAD SIMILAR ISSUES AND THAT CHRYSLER ISSUED A TECHNICAL SERVICE BULLETIN ON JUNE 10, 2002 REGARDING THIS ISSUE.

THE FRONT ROTORS WARPED. CONSUMER STATED THAT THIS WILL BE THE SECOND TIME REPLACING THE FRONT ROTORS. ALSO, AFTER 10,000 MILES THEY NEEDED TO BE REPLACED. *AK

WHILE DRIVING AT 60 MPH SUDDENLY THE DRIVER SEAT AND DOOR AIR BAGS DEPLOYED. CONSUMER SUSTAINED INJURIES. *AK

AT 18,000 MILES THE BRAKES HAD TO BE REPLACED TWICE. CONSUMER CONTACTED JEEP, AND THEY WILL NOT DO ANYTHING TO ASSIST THE CONSUMER. *AK

THE RELAY SWITCH FAILED TO OPERATE WHICH CAUSED THE VEHICLE TO OVERHEAT. THE MANUFACTURER WAS CONTACTED BY OWNER AND WAS AWARE OF THE PROBLEM. *JB

I WAS AT A BANK DRIVE THROUGH TELLER AND HAD PLACED MY VEHICLE INTO PARK TO DO MY PAPERWORK. WHEN I FINISHED I PLACED MY FOOT ON THE BREAK AND PLACED THE CAR INTO DRIVE. THE CAR TOOK OFF LIKE A ROCKET. I APPLIED THE BREAKS AND THE EMERGENCY BREAK WITH VERY LITTLE OR NO EFFECT. THE CAR PRODUCED OVER 40 FEET OF SKID THEN VAULTED OVER A DRAINAGE DITCH ABOUT 15 FEET WIDE. IT THE IMPACTED ON THE FAR SIDE OF THE DITCH WITH SUFFICIENT FORCE TO RIP OFF MY FRONT LICENSE PLATE. THE CAR CONTINUED TO MOVE UNTIL IT STRUCK A BRICK RETAINING WALL. THE ABS SYSTEM AND THE AIR BAGS DID NOT WORK AT ALL. THE TOTAL DISTANCE TRAVELED WAS WELL OVER 200 FEET. *NM

WHEN THE CONSUMER APPLIED THE BRAKES FROM 60 MPH THE FRONT END OF THE VEHICLE WOULD VIBRATE AND PULSATE. THE VEHICLE'S ROTORS WERE REPLACED SEVERAL TIMES. *NM THE CONSUMER HAS HAD TO CHANGE THE ROTORS EVERY 5000 MILES. *NM

VEHICLE SHOOK UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL THE VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM HAPPENED AT 13,000 MILES, AND BRAKE PADS AND ROTORS WERE REPLACED. CURRENTLY, AT 20,000 MILES THE PROBLEM RESURFACED AGAIN. MECHANIC ADVISED THE CONSUMER THAT HE WAS FINANCIALLY RESPONSIBLE FOR THE REPAIRS. *AK

HAVE OWNED A 2003 JEEP GRAND CHEROKEE FOR APPROXIMATELY 2 YEARS. AT 11,000 MILES HAD A MODERATE PULSATION OF BRAKE PEDAL WITH MODERATE VIBRATION AND STEERING WHEEL SHAKING. DEALER REPAIRED UNDER WARRANTY BY TURNING FRONT ROTORS THAT THEY SAID WERE WARPED. AFTER APPROXIMATELY 10,000 MORE MILES SAME PROBLEM WITH SAME RESULT. DEALER SAID THAT THEY UNDERSTOOD THE PROBLEM, BUT CHRYSLER HAD DECIDED DUE TO SO MANY COMPLAINTS THEY WERE ONLY GOING TO WARRANT FOR FIRST 12,000 MILES/12 MONTHS. I PAID FOR REPAIR. AFTER APPROXIMATELY ANOTHER 10,000 MILES THE PROBLEM RECURRED. IT IS SO SEVER THAT AT BRAKING OF APPROXIMATELY 45 MPH AND OVER THE VEHICLE IS HARD TO CONTROL AND, WHEN THE STEERING WHEEL IS TURNED LOOSES IT VIBRATES UNCONTROLLABLY. IF YOU ARE MAKING A TURN WHILE BRAKING IN THAT SITUATION, A LESS EXPERIENCED DRIVER OR ONE NOT EXPECTING IT COULD LOSE CONTROL OF THE VEHICLE. FILED COMPLAINT WITH CHRYSLER AND THEY ALLEGE IT WAS DUE TO DRIVING CONDITIONS. THE FIRST 3,000 MILES WERE HIGHWAY MILES AS WELL AND MANY OF THE OTHERS SINCE THE VEHICLE IS DRIVEN REGULARLY LONG DISTANCES ON THE INTERSTATE. I DO NOT RIDE THE BRAKES, BRAKE HARD, OR DRIVE WITH TWO FEET. *NM

I PUT MY JEEP IN PARK WITH THE ENGINE RUNNING, I STEPPED OUT OF THE JEEP AND THEN THE JEEP WENT INTO REVERSE AND THE OPEN DRIVERS DOOR KNOCKED ME DOWN AND DRAGGED ME. THE JEEP THEN CRASHED INTO 3 PARKED CARS BEFORE IT CAME TO REST.*AK

THE FRONT ROTORS ON MY 2003 JEEP GRAND CHEROKEE WARPED OUT OF TOLERANCE BEFORE REACHING 20,000 MILES. WHILE THE BRAKING ABILITY DID NOT APPEAR TO BE IMPAIRED, THE SHUDDERING IN THE STEERING WHEEL WHILE BRAKING WAS A CONCERN.*AK

THE VEHICLE SHIMMIED WHEN THE BRAKES WERE APPLIED AT 30-60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO TURNED BOTH FRONT ROTORS BECAUSE THEY WERE OUT OF ROUND. THIS WORK WAS DONE AT 18,000 MILES. CURRENTLY, AT 24,000 MILES THE PROBLEM RECURRED. *AK *JB

THE STEERING GEAR BOX HAD TO BE REPLACED THREE TIMES. THERE WAS A BANGING NOISE, WHICH COULD BE FELT THROUGH THE FLOOR BOARD. THE MANUFACTURER WILL NOT COOPERATE. *JB

AT APPROXIMATELY 14,000 MILES, MY 2003 JEEP GRAND CHEROKEE BEGAN TO PULSE WHEN I HIT THE BRAKES. THIS CAUSED THE WHOLE CAR TO SHAKE AND SCARED MY WIFE, AND MY TWO YOUNG DAUGHTERS. I TOOK THE CAR TO THE JEEP CHRYSLER DEALERSHIP. THEY SAID THE ROTORS HAD TO BE RESURFACED. FOR A BRAND NEW CAR, I FEEL THE ROTORS ARE DEFECTIVE. THEY SHOULD NOT NEED RESURFACING SO SOON. THEY ALSO CLAIMED THAT NOTHING WAS WRONG WITH THE BRAKE PADS. THIS IMPLIED THAT I WAS HARD ON MY BRAKES. I HAVE DRIVEN A FORD, A TOYOTA, A SAAB, MERCURY, BMW AND OTHER MODELS. THIS HAS NEVER HAPPENED BEFORE. I ALSO FOUND IN MY RESEARCH THAT OTHER PEOPLE HAVE HAD THE SAME EXPERIENCE WITH THE JEEP GRAND CHEROKEE AS I HAVE-LOW MILEAGE THE ROTORS HAD TO BE RESURFACED. I CONTACTED THE JEEP CHRYSLER COMPANY. THEY HAVE REFUSED TO ADMIT WRONG DOING. I FEEL THIS IS A SAFETY HAZARD DUE TO A DEFECTIVE PRODUCT. I WOULD APPRECIATE IF NTSB WOULD LOOK INTO THIS MATTER. *AK

NEW 2003 JEEP GRAND CHEROCKEE OVERLAND - 18,000 MILES - NORMAL DRIVING CONDITIONS - ABOUT ONE MONTH AGO WE NOTICED A PULSATING ACTION WHEN BRAKING - THEN, WHILE DRIVING AT 45-55 MPH AND ACTING ON THE BRAKES THE VEHICLE STEERING STARTED SHAKING HARD - TWO DAYS LATER WE TOOK THE JEEP TO THE DEALERSHIP AND THEY CHANGED THE FRONT PADS (ALSO IF STILL GOOD) AND RESURFACED THE ROTORS AT A COST OF $ 300.00. READING ON YOUR WEB SITE, ABOUT OTHER DRIVERS COMPLAINTS, I AM AFRAID THIS IS NOT THE END OF THE STORY.*AK

BRAKE ROTORS AND PADS WORN OUT AT 22000 MILES. *AK

VEHICLE ACCELERATED UPON PARKING NEAR A STOP LIGHT WITH FOOT OFF ACCELERATOR AND ON BRAKE PEDAL. CAR JUMPED OVER ABOUT TWO FEET. FORTUNATELY NO BODY WAS HURT. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM WAS NEVER RESOLVED. *AK

WHEN THE CONSUMER APPLIED THE BRAKES, THE VEHICLE STOPPED SLOWLY WITH PULSATION. THE SURGING HAS OCCURRED MANY TIMES SINCE OWNING THE VEHICLE. THE CONSUMER FOUND THAT THE ROTORS WERE OUT OF ROUND. *JB THE FRONT ROTORS WARPED IN THE FIRST 10K MILES. THE DEALER SUGGESTED THAT THE PROBLEM WAS FORM THE HEAT FROM NON-ASBESTOS PADS. *SC *JB

BRAKE PAD AND ROTOR FAILURE AFTER ONE YEAR AND FOUR MONTHS OF VEHICLE SERVICE. AFTER FURTHER RESEARCH, IT HAS BEEN DETERMINED THAT THIS IS A KNOWN PROBLEM WITH THE JEEP GRAND CHEROKEE - ALL YEARS (INTERNET BASED RESEARCH) THE MANUFACTURER WAS CONTACTED AND THEY SAID THAT THESE PARTS (BRAKES AND ROTORS) ARE ONLY WARRANTEED FOR ONE YEAR OR 12K MILES. MOST OTHER PARTS ARE WARRANTEED FOR 3 YEARS AND 36K MILES. THIS PROBLEM IS KNOWN BY THE MANUFACTUER (CHRYSLER) AND THEY HAVE HAD THIS SAFETY PROBLEM FOR YEARS OF PRODUCTION WITH THIS MODEL. BOTH THE DEALERSHIP AND THE MANUFACTUER REFUSE TO REPAIR THE VEHICLE UNDER WARRANTY. DUE TO THIS KNOWN SAFETY ISSUE BY CHRYSLER AND THEIR GREATLY REDUCED WARRANTY COVERAGE ON JUST THESE ITEMS (WHICH INDICATES THEIR KNOWLEDGE OF THE PROBLEM) IT IS DETERMINED THAT A SAFETY ISSUE EXISTS THAT COULD HAVE OR ALREADY HAS CAUSED INJURY TO OTHERS. *AK

ROTORS ON MY 2003 JEEP GRAND CHEROKEE WILL HAVE TO BE REPLACED FOR THE THIRD TIME. FIRST TIME BRAKES WENT BAD STARTING AT 10,000, HAD THEM REPLACED AT 12,200 DEALER PAID, SECOND TIME ROTORS WENT BAD AFTER 5000 MI. I HAD TO CALL CHRYSLER TOOK 40 MINUTES. THEY WOULD ONLY PAY FOR PARTS, STATED HE WAS GOING OUT ON A LIMB. ROTORS ARE BAD AGAIN AFTER ONLY 4000 MI.*AK

I HAD TO HAVE THE FRONT BRAKES REPLACED AND ROTORS TURNED AT 33,000 MILES. THEN AGAIN, 4,000 MILES LATER THE ROTORS WARPED AND I HAD TO GO THRU THE EXPENSE TO REPLACE THEM. I'VE DRIVEN CARS OVER 70,000 MILES BEFORE I'VE HAD TO HAVE THIS TYPE OF WORK PERFORMED.