I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 105K MILES. I AM THE SECOND OWNER. WE PURCHASED THE JEEP SECOND HAND FROM SHEEHY FORD MERCURY IN ASHLAND VIRGINIA ON JANUARY 15TH 2007. THE PART FAILURE APPEARS TO BE A VERY COMMON PROBLEM ON THE JEEP MODELS WITH DUAL CLIMATE CONTROL BASED ON THE HUNDREDS OF ONLINE FORUMS DESCRIBING SIMILAR PROBLEMS WITH THE HVAC "RECIRC" DOORS AND THE "BLEND" DOORS. MY PROBLEM WAS THE RECIRC DOOR HAD BROKEN LOOSE AND HAD FALLEN DOWN COVERING THE VENT SYSTEM ENTIRELY, IN EFFECT, WE HAD NO HEAT, NO A/C AND MOST IMPORTANTLY, NO DEFROST. VIRGINIA STATE LAW REQUIRES THAT THE VEHICLE MUST HAVE DEFROST TO PASS THE STATE SAFETY INSPECTION. I DID THE REPAIR MYSELF AFTER READING HOW DAIMLER/CHRYSLER HAS COMPLETELY IGNORED THE DESIGN FAULT. NOW, ANYONE WHO HAS THESE MODEL JEEP'S WILL HAVE TO PAY $1200.00 AND UP FOR A REPAIR THAT BREAKS AGAIN DUE TO THE SAME PROBLEM USING THE SAME FAULTY PARTS. THE PLASTIC DOOR STOPS BREAK OFF FIRST, THEN DUE TO THE POOR DESIGN, THE DOOR FINALLY BREAKS OFF AND FALLS DOWN BLOCKING ALL AIRFLOW FROM THE HEATING AND AIR SYSTEM. A RECALL NEEDS TO BE ISSUED TO FIX THE PROBLEM. I ORDERED FROM EBAY, TWO KITS FROM SOMEONE IN TEXAS WHO OFFERS REPLACEMENT STAINLESS STEEL HARDWARE THAT REPLACES THE RECIRC DOORS AND BLEND DOORS. THE KITS COST ME $232.00 DOLLARS AND ABOUT 16 HRS LABOR ALONG WITH BLOODY KNUCKLES. I DECIDED TO NOT WASTE TIME GOING TO A DEALER AND GETTING DENIED REPAIRS DUE TO NO RECALL. THE KITS I USED WERE CALLED HEATERTRE
2003 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE TURN SIGNAL WAS ACTIVATED, THE EXTERIOR AND INTERIOR INDICATORS FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED CONTACTED CHRYSLER TO NO AVAIL BUT THEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND FINALLY REPAIRED ON 07/31/07 PROBLEM IS NOW RESOLVED. UPDATED 09/05/07 *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING IN REVERSE AT 5 MPH, THE VEHICLE FAILED TO TURN. THE CONTACT STATED THAT THE TOP CONNECTOR TO THE POWER STEERING HOSE HAD FAILED AND CAUSED THE FLUID TO LEAK. THE POWER STEERING HOSE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 73,000.
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING. THE CONTACT, WHO IS A MECHANIC, INSPECTED HIS VEHICLE. HE STATED THAT THE TOP CONNECTOR OF THE POWER STEERING HOSE HAD FAILED AND ALL THE FLUID LEAKED OUT. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,000.
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HAS EXPERIENCED FAILURES WITH ALL FOUR WINDOW MOTORS, THE FUEL LINE, THE AIR CONDITIONER, THE WATER PUMP, AND THE FUEL CAP. THE CONTACT HAS TAKEN THE VEHICLE TO THE MECHANIC WHO REPAIRED ALL THE FAILURES. HOWEVER, SOME OF THE FAILURES HAVE RETURNED. THE CURRENT MILEAGE IS 50,400 AND FAILURE MILEAGE WAS 19,029.
VEHICLE HAS NO HEAT OR WINDSHIELD DEFROST FUNCTIONS AT ALL. HAD NOT PREVIOUSLY USED VEHICLE UNTIL LATER IN DAY SO HAD NOT NOTICED FAILURE WHICH WAS NOW APPARENT FROM PURCHASE IN APRIL 2007. WILL BE UNABLE TO USE BEYOND SUMMER MONTHS WITHOUT MAJOR EXPENDITURE ESTIMATED TO BE BETWEEN $1,000 & $2,000. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHEN THE DRIVER SIDE SEAT HEATER WAS ACTIVATED, IT OVERHEATED. THE FAILURE CAUSED TWO DIFFERENT DRIVERS OF THE VEHICLE TO SUSTAIN SLIGHT BURNS. ACCORDING TO THE MANUFACTURER, THE VEHICLE IS NOT INCLUDED IN RECALL # 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). HOWEVER, THE CONTACT FELT HIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE CURRENT MILEAGE IS 40,000 AND FAILURE MILEAGE WAS 32,000.
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER WJ STYLE JEEP HEAT STOPPED WORKING. COULD NOT SEE TO DRIVE DURING THE WINTER. DEFROST WOULD NOT WORK. JEEP WOULD NOT FIX. COST ME OVER $3000.00 CDN TO REPAIR AT DEALERSHIP.
BRAKE ROTOR WARPAGE. *AK
ALL OF A SUDDEN THE AIR CONDITIONER (A/C) DI DNOT WORK ON THE 2003 JEEP GC LIMITED. THE A/C WORKED ON THE DRIVER'S SIDE, BUT ON THE PASSENGER'S SIDE IT KICKED OUT HOT AIR. THE ERROR CODE WAS #56 AND STATED THAT THE RIGHT TEMPERATURE DOOR TRAVEL WAS TOO LARGE. SO THE WHOLE DASHBOARD HAS TO BE TAKEN OUT, AND THESE DOORS HAD TO BE REPLACED FOR OVER $1000. *AK
FRONT RIGHT POWER WINDOW REGULATOR HAD TO BE REPLACED BECAUSE OF DEFECTIVE PART. FRONT LEFT POWER WINDOW REGULATOR HAD TO BE REPLACED BECAUSE OF DEFECTIVE PART 10/4/2006. REAR LEFT POWER WINDOW REGULATOR NEEDS TO BE REPLACED BECAUSE OF DEFECTIVE PART. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. TWO YEARS AGO, THE CONTACT RECEIVED A SAFETY RECALL NOTICE REGARDING THE HEATED SEATS IN HIS VEHICLE. FOR TWO YEARS, THE CONTACT HAS BEEN ATTEMPTING TO HAVE THE SEATS REPAIRED, BUT THE MANUFACTURER CONTINUES TO CLAIM THAT THEY DO NOT HAVE THE ELEMENTS TO REPAIR THE HEATED SEATS. THE CONTACT HAS NOT USED THE HEATED SEATS SINCE THREE MONTHS AFTER THE VEHICLE WAS PURCHASED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 2,000.
I HAVE A 2003 JEEP GRAND CHEROKEE OVERLAND AND THE VENTS ON THE PASSENGER SIDE ONLY BLOW COLD AIR. THE BLEND DOOR NOT OPENING AND CLOSING, WHICH IS WHAT IT SHOULD BE DOING. DURING THE WINTER I HAD TO KEEP CHANGING THE HEAT FROM BLOWING ON ME TO BLOWING ON THE WINDOWS BECAUSE THEY KEPT FOGGING UP, AND WHEN I SWITCHED TO THE WINDOWS I WAS SUBJECT TO THE COLD. THERE IS LOUD CREAKING SOUND COMING FROM THE DASHES UNDERSIDE WHEN YOU TURN ON THE VENTILATION. THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. *AK
I HAVE HAD THE VEHICLE FOR ABOUT 8 MONTHS AND IN THAT TIME BOTH FRONT WINDOWS WENT OUT AND THE RADIATOR FAN RELAY FAILED.*AK
THE 2003 JEEP GRAND CHEROKEE BLOWS COLD AIR OUT OF PASSENGER'S SIDE VENTS, INCLUDING THE FRONT WINDOW VENT THAT WAS SUPPOSED TO DEFROST THE WINDOW. I HAD TO STOP AND SCRAPE INSIDE AND OUT WHEN IT WAS COLD OUTSIDE. THIS WAS DANGEROUS!!! THE DEFROSTER NEEDED TO OPERATE PROPERLY, AND THERE WERE THOUSANDS OF JEEPS WITH THIS PROBLEM. *AK
AIR MIXER DOOR FAILURE CAUSES COLD AIR TO COME OUT OF THE DEFROSTER AND FOGS THE WINDSHIELD UP. *TR
I HAVE A 2003 JEEP GRAND CHEROKEE LIMITED. I HAVE HAD SEVERAL PROBLEMS WITH THE VENTILATION SYSTEM. SOMETIMES IT WILL BLOW HOT AIR WHEN THE AIR CONDITIONING IS ON AND SOMETIMES IT WILL BLOW COLD AIR WHEN THE HEAT IS ON. I HAVE NOW SPENT $1,100 IN TOTAL RELATED REPAIRS FOR THIS AND HAD TO HAVE MY CAR IN THE SHOP FOR OVER2 WEEKS TIME TOTAL. I WAS TOLD THE LAST TIME THAT THE MANUFACTURER WARRANTIED THE DEFECTIVE PART,THE CONTROLLER, AND I WAS NOT CHARGED. TO ME IT SOUNDS LIKE THE MANUFACTURER IS AWARE THERE IS A DEFECT. EVEN AFTER THE WARRANTY REPAIR IT BROKE AGAIN ONE WEEK LATER. I THINK IT SHOULD BE RECALLED.*AK
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. IN APRIL 2006 THE FRONT PASSENGER SIDE SEAT BELT BEGAN LOCKING AND WOULD NOT MOVE. THE CONTACT WOULD HAVE TO PRESS THE END OF THE REEL TO RELEASE THE SEAT BELT FOR PASSENGER USE. CURRENTLY, PRESSING THE END OF THE REEL NO LONGER REMEDIED THE FAILURE AND THE FRONT PASSENGER SIDE SEAT BELT COULD OT BE USED. THE CURRENT MILEAGE IS 90,000, AND FAILURE MILEAGE WAS 75,000. *AK
VENTILATION SYSTEM FAILS, BLOWING SOME COLD, SOME HOT AIR OUT OF DIFFERENT VENTS. NOTHING I DO WILL STOP THE AIR. *AK
TL*- THE CONTACT OWNS A 2003 JEEP CHEROKEE. WHEN DRIVING THE VEHICLE THE FRONT HEATED SEATS BECAME EXTREMELY HOT. THE CONTACT STATED THERE WAS RECALL 06V197000 FOR THE FRONT SEAT HEATER. THE DEALER ADDED THE CONTACTS NAME TO A WAITING LIST. THE CONTACT STATED THAT HE HAS BEEN WAITING FOR ONE YEAR. THE CURRENT MILEAGE WAS 60,000 MILES.*AK
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD A HIGH PITCHED NOISE NEAR THE FRONT OF THE VEHICLE AND DISCOVERED A LARGE OIL SPILL FROM BENEATH THE HOOD. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AT 10 MPH, BUT FOUND IT DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DISCOVERED THAT THE STEERING BOX WAS CRACKED DUE TO WEAR AND TEAR. THE FAILURE WAS REMEDIED. THE CURRENT MILEAGE IS 42,550 AND FAILURE MILEAGE WAS 42,500.*AK
AUTO DEFROST HAS CAUSED DRIVER SIDE REARVIEW MIRROR TO BECOME FOGGY MAKING IT VERY DIFFICULT TO SEE. *JB
RADIATOR COOLING FAN RELAY HAS BEEN FIXED 3 TIMES IN THE LAST 3 YEARS. *AK
2003 JEEP GRAND CHEROKEE LIMITED 51,000 MILES PASSENGER SIDE HEAT STOP WORKING CAUSING WINDSHIELD TO NOT DEFROST. JEEP SAYS THIS IS A VERY COMMON PROBLEM BUT THERE IS NO RECALL ON IT YET. JEEP ADMITTED THAT THE BLEND DOOR IS DEFECTIVE AND THEY HAVE A BETTER PART TO REPLACE IT. HAD THEM REPLACE THIS AT A COST OF $680.00. *AK
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 67.900 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHEILD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND AIR DOOR"IS NECESSARY AT A COST OF APPROXIMATELY $850 ,INCLUSIVE OF 7+ HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS.*AK
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH THE STEERING COLUMN WAS LOOSE AND THE CONTACT LOST CONTROL OF THE VEHICLE WHEN DRIVING OVER A BUMP IN THE ROAD. THE FAILURE MILEAGE WAS 42900. THE DEALER ON ONE OF THREE OCCASIONS REPLACED THE TRACKING BAR AND FRONT STEERING DAMPER. ALSO, THE DEALER STATED THAT THE STEERING COLUMN COULD BE REPLACED AT COST TO THE OWNER. THE CURRENT MILEAGE WAS 44200. *AK
DRIVER SDIE BLOWS COLD AIR WHEN HEAT IS ON, PASSENGER SIDE IS BLOWS HOT. NO CORRECTIONS MADE AT THIS TIME. *JB
DEFROST QUIT WORKING. *JB
TL*- THE CONTACT RECEIVED RECALL O6V197000 FOR THE 2003 JEEP GRAND CHEROKEE CONCERNING THE HEATED SEAT ON 07/06. THE RECALL WAS REPAIRED BACK IN SEPTEMBER OF 2006. HE TOOK THE VEHICLE TO DEALER FOR A SERVICE CHECK WHEN THE SERVICE MECHANIC GOT IN THE DRIVER'S FRONT SEAT, AND THE SEAT CAUGHT ON FIRE AND BURNED . THE MECHANIC WAS BURNED THROUGH HIS PANTS AND BURNED HIS WALLET. THIS WAS THE FIRST TIME THAT HE USED THE SEAT HEATER AFTER THE RECALL WAS REPAIRED. THE DEALERSHIP REPLACED THE SEATS AGAIN, BUT THE CONTACT WAS AFRAID TO USE THE HEATED SEATS. THE CONTACT WOULD LIKE FOR NHTSA TO BE AWARE OF THIS MALFUNCTION. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 85,000.*AK
MY COMPLAINT IS REGARDING THE 2003/2004 JEEP GRAND CHEROKEE SEAT HEATER RECALL (F17). THE RECALL LETTER WAS MAILED OUT ON OR ABOUT 07/21/2006.MY WIFE HAS CALLED THE DEALERSHIP IN 2006 AND AGAIN IN 2007 IN ORDER TO SCHEDULE THE RECALL WITH THE DEALERSHIP. BOTH TIMES, THE DEALERSHIP CLAIMED THAT THE PART WOULD NOT BE AVAILABLE FOR MONTHS AND THAT THE DEALERSHIP COULD NOT SCHEDULE AN APPOINTMENT AT THAT TIME AND DID NOT OFFER TO PLACE HER ON A 'WAITING LIST' OR A 'CALL LIST'. I CONTACTED THE DEALERSHIP, ELK GROVE CHRYSLER JEEP (CALIFORNIA) ON 03/08/07 AND WAS TOLD THAT THE PARTS WERE IN AND AN APPOINTMENT COULD BE MADE. I MADE THE APPOINTMENT. I BELIEVE THAT THIS CONSTITUTES A FAILURE ON THE PART OF DAIMLER CHRYSLER TO REPAIR A POTENTIALLY DANGEROUS SITUATION IN A "...REASONABLE TIME,...". I KNOW OF NOTHING ELSE THAT I HAVE TO WAIT ALMOST EIGHT(8) MONTHS FOR. *JB
MY HEATER STOPPED BLOWING HOT AIR ON THE DRIVERS SIDE OF THE 2003 JEEP GRAND CHEROKEE. *JB
VERY UNSAFE MALFUNCTION OF THE "BLEND DOORS" IN MY 2003. DEFROSTER ONLY WORK ON MY DRIVER'S SIDE. DEALER KNOWS ABOUT IT, SAYS IF YOU ONLY HAVE ONE MALFUNCTIONING, YOU MIGHT AS WELL REPLACE BOTH BLEND DOORS BECAUSE THEY KNOW THE PARTS ARE BADLY DESIGNED AND WILL FAIL, SAYS ABOUT $1600 - $1800 TO FIX IT WITH REDESIGNED PARTS! *JB
BLEND DOOR PROBLEM. BLOWS HOT ON ONE SIDE COLD ON THE OTHER. IT ONLY HAS 37K MILES AND IT WOULD COST ME 1000$ TO FIX. *JB
JULY 2006 I WAS DRIVING MY 2003 JEEP WHEN I HEARD A POP. I WAS UNSURE WHERE THE SOUND CAME FROM SO I LOOKED AROUND THE VEHICLE TO SEE IF A ROCK HAD HIT THE WINDOW. I THEN PROCEEDED TO ROLL DOWN EACH WINDOW TO SEE IF THERE WAS A PROBLEM THERE. I FOUND THAT THE PASSENGER SIDE WINDOW WAS BROKEN AND THE WINDOW SLID DOWN INTO THE DOOR. WHEN I CALLED THE DEALERSHIP THE PERSON WHO ANSWERED THE PHONE KNEW IMMEDIATELY WHAT THE PROBLEM WAS WITHOUT EVEN SEEING THE VEHICLE BECAUSE THIS IS APPARENTLY A COMMON PROBLEM. WHEN THE VEHICLE WAS TAKEN IN FOR REPAIRS I ASKED TO SPEAK TO THE MANAGER BECAUSE I BELIEVED IT WAS UNFAIR THAT I HAD TO PAY WELL OVER $300 FOR SOMETHING THAT SEEMS TO BE A DEFECT. HE THEN EXPLAINED THAT THE GENIUS ENGINEERS DECIDED TO REPLACE WHAT USED TO BE A STEEL ROD WITH A PIECE OF PLASTIC! I REQUESTED THE ADDRESS TO SEND A FORMAL COMPLAINT TO CHRYSLER REGARDING THIS MATTER AND I FOLLOWED UP WITH A LETTER VIA E-MAIL. IN RETURN, I RECEIVED A FORM LETTER FROM CHRYSLER THAT HAD NOT BEEN COMPLETED. I FEEL CHEATED BY A COMPANY THAT HAS TAKEN MY MONEY AND RAN. I WILL NEVER BUY ANOTHER JEEP OR CHRYSLER VEHICLE BECAUSE OF THE TREATMENT I RECEIVED. THEY DIDN'T EVEN CARE ENOUGH TO PROOFREAD THE FORM LETTER THEY SENT... I'M GUESSING THEY PROBABLY DIDN'T EVEN READ MY LETTER.*JB
THE ACTUATOR DOORS ON MY 2003 JEEP WITH DUEL CLIMATE CONTROL FAILED. THIS SEEMS TO BE A VERY COMMON PROBLEM AND COULD BE DANGEROUS BECAUSE THERE IS NO DEFROST WHEN THESE ACTUATOR DOORS BREAK. *NM
PASSENGER SIDE AIR VENTS OF MY 2003 JEEP GRAND CHEROKEE STARTED TO BLOW COLD AIR WHEN THE HEAT WAS ON STARTING IN 3/2006. THIS CAUSED PROBLEMS WITH MY WINDSHIELD DEFROSTING WITH THE HEAT ONLY WORKING ON ONE SIDE. DEALER REFUSED TO COVER PROBLEM ("DOOR ACTUATOR") UNDER WARRANTY AND TOLD ME IT WOULD COST $800.00 TO FIX. I DIDN'T EVEN OWN THE VEHICLE FOR A MONTH, THIS VEHICLE WAS SOLD TO ME WITH FAULTY HEAT. NOW ON 2/17/07 I LOST ALL MY HEAT IN THE VEHICLE CAUSING ME TO FREEZE IN THE NEW ENGLAND WEATHER. MORE IMPORTANTLY I CAN'T DEFROST MY WINDSHIELD. I WAS TOLD THE TOTAL COST TO REPAIR WOULD BE $1,000.00. *JB
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CURRENT MILEAGE WAS 15,800. THE CLOSEST DEALER TO THE CONTACT WAS NOT RECEIVING ANY PARTS TO HONOR THE RECALL. THE DEALER PLACED HER ON THE WAITING LIST. THE CONTACTWAS AWARE OF THE SAFETY RISK AND POSSIBLE FIRE INVOLVED WHILE WAITING ON THE PARTS. THERE WERE NO OTHER FAILURES AT RTHIS TIME.
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 52,000 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED WITH DUEL ZONE VENTILATION SYSTEMS. *JB
VENT IS BLOWING COLD AIR OUT OF PASSENGER SIDE WHEN HEAT IS TURNED ON. *JB
2003 JEEP GRAND CHEROKEE HEATING SYSTEM BLEND DOOR. *NM
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 90,000. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHEILD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *NM
TL*- THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE, AND STATED THAT THE SEATS OVERHEATED, HE COULD SMELL ELECTRICAL WIRING BURNING FROM THE SEAT. THE CONTACT CALLED THE MANUFACTURER ABOUT NHTSA CAMPAIGN ID NUMBER : 06V197000 ,AND THE MANUFACTURER STATED THAT THIS VEHICLE WOULDN'T BE COVERED UNDER THE RECALL BECAUSE IT WAS MANUFACTURED IN AUGUST OF 2002, AND RECALL BEGAN FOR VEHICLES MANUFACTURED ON SEPTEMBER 2002. THE CONTACT HAS A FILE NUMBER WITH THE MANUFACTURER: 15916185. *AK UPDATED 02/27/07*JB
I TURNED ON THE HEATER/DEFROSTER TO CLEAR THE WINDSHIELD AND ONLY COLD AIR WOULD COME OUT. AFTER SPEAKING TO A FEW DEALERSHIPS THE ALL AGREED ON THE SAME PROBLEM. IT IS THE BLEND DOORS. IT WILL COST ME 90.00 FOR PARTS AND 600.00 IN LABOR FOR A VEHICLE THAT I HAD 4 MONTHS AND ONLY 44,000 MILES. IT IS HARD TO DRIVE IN THE WINTER WITH FOGGED UP WINDOWS. NOT TO MENTION UNSAFE. I WILL KEEP THE OLD PARTS. *NM
AUTOMATIC CLIMATE CONTROL SYSTEM BLOWS ONLY COLD AIR FROM THE RIGHT SIDE EVEN WHEN HIGH HEAT HAS BEEN SELECTED. THOUSANDS OF GRAND CHEROKEES ARE AFFECTED BY THIS PROBLEM. REPAIR COSTS ARE IN THE $1200-1500 RANGE. THIS SHOULD PROMPT A RECALL ORDER.
BLEND DOOR FAILED. HEAT NO LONGER CAME OUT ON PASSENGER SIDE. COLD AIR INSTEAD. COST $1500 TO FIX. ABSURD FOR A 3 YR OLD AUTO (2003) WITH 40K MILES. JEEP GRAND CHEROKEE. I UNDERSTAND THE BLEND DOOR FAILS ON ALMOST ALL THEIR 1999-2004 CARS. *JB
TL* - THE CONTACT COMPLAINED ABOUT EXCESSIVE WEAR ON THE BRAKE ROTORS. THE CONTACT STATED THAT HE ONLY HAS 20,000 MILES ON THE VEHICLE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE CHEROKEE MODEL VEHICLES HAD FAILURES DUE TO DEFECTIVE FRONT BRAKES, AND THAT THE CONTACT SHOULD BRING THE VEHICLETO THE DEALERSHIP AND HAVE IT CHECKED. THE CONTACT BROUGHT THE VEHICLE TO THE DEALERSHIP ON 8/11/06, AND THEY TEST DROVE THE VEHICLE WHICH CONFIRMED THAT ALL FOUR ROTORS WERE OUT OF GROUND AND NEEDED TO BE REPLACED, BUT THE DEALERSHIP WOULD NOT COVER THE EXPENSE. *AK
TL* - THE CONTACT STATED THAT THE BRAKE ROTORS WERE REPLACED ON APRIL 3, 2006 AT 21,294 MILES. THE CONTACT EMPHASIZED THAT NEITHER WEATHER NOR SPEED WERE FACTORS IN THE BRAKE FAILURE. WHILE DRIVING AT 40 MPH THE BRAKES WOULD PULSATE. AFTER HAVING THE REPAIR WORK PERFORMED THE CONTACT RECEIVED RECALL CONCERNING BRAKE ROTORS. THE CONTACT STATED THAT SHE WOULD LIKE TO BE REIMBURSED. UPDATED 1/29/2007 - ALL FOUR ROTORS HAD WARPED. *NM
TL* - THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE'S DEFROSTER WAS NOT DEFROSTING THE WINDOWS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT ATTEMPTED TO USE ALL SETTINGS TO DEFROST THE WINDOWS AND HAS BEEN UNSUCCESSFUL. THE CONTACT'S REAR DEFROST WAS OPERATING PROPERLY. THE CONTACT STATED THAT THIS FAILURE OCCURRED ON 12/18/06. THE CONTACT'S REFERENCE TECHNICAL BULLETIN # 2400104, NHTSA ITEM# 10005603; NEW HVAC SUB-ASSEMBLY REPLACED BLEND OR RECIRC DOOR COMPONENTS. *AK THE MANUFACTURER INFORMED THE CONSUMER THE MILEAGE EXCEEDED THE LIMITATIONS OF THE MANUFACTURES WARRANTY AT THE TIME THE EXPENSE WAS INCURRED. UPDATED 01/19/07.*JB
2003 JEEP GRAND CHEROKEE SAFETY ISSUE VISIBILITY DEFROSTER/DEFOGGER SYSTEM CHRYSLER KNOWS THAT THERE IS A PROBLEM AND SHOULD ISSUE A RECALL ON THE BLEND DOORS BEFORE SOME ONE GETS KILLED FOR POOR VISIBILITY.... THEY MODIFIED THIS PROBLEM IN 004. *NM
ONE DAY I TURNED ON THE HEAT AND COLD AIR WAS BLOWING FROM ONE SIDE OF THE DASH EVEN WHEN I HAD THE HEAT TURNED ON. I TOOK IT TO THE DEALER, AND NOW I HAVE TO PAY ABOUT 1000 DOLLARS TO FIX IT. MY CAR ONLY HAS 40000 MILES JEEP GRAND CHEROKEE 2003. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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