2002 Jeep Grand Cherokee complaints

CONSUMER STATES THAT WHILE DRIVING VEHICLE START TO VIBRATE CAUSING THE BRAKE ROTOR TO SNAP. NLM

RECEIVED 2 RECALL NOTICES #02V032000 & 01V374000 FOR FUEL REPAIRS. HAD CONTACTED THE DEALERSHIP & INFORMED NO PARTS AVAILABLE FOR THIS REPAIR. WOULD NOTIFY WHEN PARTS ARE AVAILABLE. HAS BEEN 3 MONTHS. NLM *TT

STARTED VEHICLE AND IT WOULD NOT MOVE, PUT BACK INTO PARK, THEN INTO REVERSE AND IT STILL WOULD NOT MOVE, PUT INTO PARK, COULD NOT GET IT OUT OF PARK, SHUT VEHICLE OFF AND STARTED PUT BACK IN REVERSE ANDIT WAS OKAY, CONTACTED DEALER, DEALER CALLED ME BACK, STATED JEEP WOULD REPLACE THE TRANSMISSION. THIS IS WHERE WE STAND NOW. *AKY

CONSUMER RECEIVED SAFETY RECALL NOTIFICATION RELATING TO THE FUEL LINES AND FITTINGS. RECALL COMPONENT REPAIRS CANNOT BE DONE DUE TO LACK OF PARTS. CONSUMER IS UPSET THAT HE CANNOT FILL TANK WITHOUT THE FUEL GUSHING OUT ALL OVER THE SIDE OF THE VEHICLE. *TT

RECEIVED RECALL NOTICE 02V032000/ MANUFACTURER'S RECALL 10. DEALER CHECKED VEHICLE, BUT TOLD CONSUMER DID NOT HAVE PARTS, AND DIDN'TKNOW WHEN PARTS WILL BE IN. *AK

BACKED OUT OF PARKING PLACE, PUT IT IN DRIVE AND IT WOULD NOT MOVE, SHUT VEHICLE OFF STARTED ,PUT BACK INTO DRIVE AND IT WAS OKAY. VEHICLE WAS REPORTED BEFORE TO YOUR OFFICE LAST MONTH WITH TRANSMISSIION PROBLEMS. THIS TIME CONTACTED MANUFACTURER . DEALER HAD IT FIVE DAYS COULD FIND NOTHING WRONG, HE STATED. *AK

CONSUMER HAD RECEIVED RECALL 02V032000 FOR FUEL TANK ASSEMBLY, DEALERSHIP HAD NO PARTS AVAILABLE. FIELDS JEEP, ADDRESS 670 FRONTATE ROAD STE 847 446 5100 DONNA REPLACED PART OF FUEL ASSEMBLY.*AK DEALER STATED ON SEVERAL OCCASIONS THAT CONSUMER WOULD BE INFORMED WHEN PARTS WERE IN, HOWEVER, CONSUMER HAS NEVER RECEIVED NOTIFICATION TO THIS DATE, CONSUMER RECEIVED ANOTHER RECALL NOTICE, BUT RECALL REPAIRS WERE NEVER PERFORMED. *TT

RECALL 02 V 032 000/FMVSS 301/ORVR: DEALER: DELUCA CHRYSLER PLYMOUTH JEEP INC; BEDFORD, OH; PHONE# 440/232-0880 WAS UNABLE TO HONOR RECALL DUE TO NO PARTS BEING AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA RECALL 02-V-032-000/ MANUFACTURER'S RECALL A10. VEHICLE WAS TAKEN FOR RECALL REPAIRS, AND PARTS WERE NOT AVAILABLE. THERE WAS A CONCERN OF HOW LONG THE WAIT WOULD BE TO GET THE NECESSARY PARTS, COULD IGNITE A FIRE .*AK

NHTSA RECALL 02 V 032 000 / MANUFACTURER'S RECALL A10/FMVSS 301/ORVR: CONSUMER UNABLE TO GET DEALER: JIM RIEHL'S CHRYSLER, JEEP; WARREN, MI; PHONE# 580/979-8700)TO HONOR RECALL DUE TO NO PARTS AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

CONSUMER RECEIVED A RECALL LETTER FOR FUEL EMMISION CONTROL CANISTER ON JAN 10TH, 2002. CONSUMER CALLED ON MAR 11TH, 2002, AND PARTS STILL WERE NOT AVAILABLE.*AK

VEHICLE CERTIFICATION LABEL LISTS 17" X 7.5" WHEEL RIMS & TIRES AS MINIMUM SIZE. VEHICLE FACTORY EQUIPPED WITH 16" X 7" WHEEL RIMS & TIRES. OWNERS MANUAL SAYS "WARNING! NEVER USE A TIRE SMALLER THAN THE MINIMUM TIRE SIZE LISTED...." MANUFACTURER REFUSES TO ADVISE AS TO CORRECT GVWR, TIRE PRESSURE FOR TIRES AS EQUIPED, OR TO SUPPLY CORRECT LABEL OR WHEELS & TIRES.*AK

NHTSA RECALL ID 02-V-032-000/MANUFACTURER'S RECALL A10. CONSUMER RECEIVED RECALL NOTICE IN THE BEGINNING OF JANUARY 2002, AND PARTS WERE STILL NOT AVAILABLE.*AK CONSUMER STATES THAT IT TOOK 2 MONTHS TO GET THE PARTS TO FIX THE RECALL PROBLEM, DURING THAT TIME, GAS SPLASHED EVERY TIME HE FILLED THE TANK. *YD

CONSUMER WAS SENT A RECALL NOTICE 01V348000 AT BEGINNING OF THE YEAR. CONSUMER HAS BEEN TO SEVERAL DEALERSHIPS AND HAS NOT HAD VEHICLE SERVICED.*AK

WHILE DRIVING AT 52 MPH AN ACCIDENT OCCURRED. UPON IMPACT, FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES TO DRIVER AND PASSENGER. *AK CHRYSLER HAS INSPECTED THE VEHICLE AND STATED THAT THERE WERE NO MANUFACTURE'S REPONSIBILITY, THEY REFUSE TO DO ANYTHING FURTHER. *TT

THE CONSUMER RECIEVED RECALL NOTICE 02V-032, THE CONSUMER ATTEMPTED TO HAVE THE RECALL COMPLETED BUT WAS TOLD THERE WERE NO PARTS AVAILABLE. NLM

NHTSA RECALL 01V374000/ MANUFACTURER'S RECALL A06. GOT RECALL NOTICE,CALLED DEALER TO MAKE AN APPOINTMENT. DEALER STATED HAD TO ORDER PARTS. WHEN CONSUMER WENT TO DEALER,DEALER STATED PARTS WERE ON BACKORDER. PLEASE ADD VIN. *AK

NHTSA RECALL 02V032000/ MANUFACTURER'S RECALL A10. GOT RECALL NOTICE,CALLED DEALER TO MAKE AN APPOINTMENT. DEALER STATED HAD TO ORDER PARTS. WHEN CONSUMER WENT TO DEALER,DEALER STATED PARTS WERE ON BACKORDER. PLEASE ADD VIN. *AK

STARTED PLACED IN DRIVE GAVE GAS AND IT WENT IN REVERSE, PLACED IN PARK, BACK TO DRIVE AND AGAIN IT WENT BACKWARDS, PLACED IN PARK, BACK TO LOW AND IT WENT AHEAD. THEN PLACED INTO DRIVE AND IT WAS OKAY. REPORTED TO MANUFACTURER AND DEALER, CHECKED SAME AND THEY STATED THAT THEY COULD NOT FIND THE PROBLEM. I WAS TOLD TO KEEP AN EYE ON IT.*AK

GOT RECALL NOTICE. 01V348000/ MANUFACTURER'S RECALL A02. HAD RECALL DONE, BUT PROBLEM STILL EXISTS. *AK

I PLACED A BRAND NEW 2002 GRAND CHEROKEE IN PARK ONLY TO DISCOVER IT HAD EITHER SLIPPED INTO REVERSE OR I DIDN'T CLEARLY HAVE IT IN PARK. I INFORMED THE DEALER AND THEY SAID THIS WAS NOT A PROBLEM WITH NEW JEEP GRAND CHEROKEES. IT CLEARLY IS STILL A PROBLEM. NO QUESTION IN MY MIND. *AK

VEHICLE ACCELERATED WHILE BRAKING AT RAILROAD CROSSING, CAUSING IT TO MOVE FORWARD HITTING A MOVING TRAIN AT A NINTY DEGREE ANGLE.*AK

MANUFACTURER'S RECALL AO2 CONCERNING REFUEL VAPOR RECURRNG SYSTEM/FUEL FILLER INLET CHECK VALVE INSIDE OF FUEL. RANCHO JEEP 8118 CLARREMONT MESA BLVD SANDIEGO CA 92111 858 560 7100 CONTACT BRUCE. NO PARTS AVAILABLE FOR TWO NONTHS. *AK

I AM CONCERNED THAT JEEP HAS UNDER ENGINEERED THE BRAKE SYSTEM FOR THIS MODEL OF CAR. I HAVE THREE COLLEAGUES IN MY OFFICE WHO HAVE THE SAME MODEL AND ALL OF THEM HAVE HAD TO HAVE ROTORS RE-SURFACED OR REPLACED MORE THAN ONCE. THEY WARP REPEATEDLY. I HAVE READ CONSUMER GROUPS FORUMS ON THE INTERNET AND IT IS HAPPENING A LOT. THIS IS MY FIRST TIME TO HAVE ALL FOUR ROTORS RESURFACED AS THEY WERE ALL WARPED. I HAVE SPOKEN TO A JEEP SERVICE PERSON AND THEY KNOW OF THE PROBLEM. HOWEVER, JEEP WASHES ITS HANDS OF THE PROBLEM AFTER ONE YEAR OR 12, 000 MILES. THIS IS A DESIGN FAULT OF A VITAL SAFETY COMPONENT AND NEEDS TO BE ADDRESSED. *AK

VEHICLE WAS PARKED IN DRIVEWAY IN FRONT OF HOUSE. IGNITION WAS OFF. NOBODY WAS IN CAR AT TIME OF INCIDENT. TRANSMISSION SHIFTED FROM 'PARK' TO 'REVERSE' AND VEHICLE ROLLED FORWARD IN DRIVEWAY, JUMPED CURB AND RETAINING WALL, CROSSED STREET, ROLLED DOWN HILL, HIT TREE, ROLLED THROUGH FENCE AND CONTINUED UNTIL IT REACHED BOTTOM OF HILL WHERE IT ROLLED TO A STOP.*AK

VEHICLE CERTIFICATION LABEL STATES MINIMUM WHEEL/TIRE SIZE 17 INCHES. VEHICLE DELIVERED EQUIPPED WITH 16 INCH WHEELS AND TIRES. *AK