2002 Jeep Grand Cherokee complaints

ROTORS AND BRAKES. I HAVE RESURFACED MY ROTORS ONCE AND NOW I AM REPLACING THEM. I PURCHASED THE CAR NEW AND IT IS NOW 12 MONTHS AND 2 WEEKS OLD, MUCH TOO SOON FOR EITHER OF THESE REPAIRS AND REPLACEMENTS. THE DEALER TELLS ME ITS MY PROBLEM, NOT THEIRS. I AM ALSO HAVING TO REPLACE THE BRAKE PADS FOR THE SECOND TIME.

I HAVE A 2000 JEEP GRAND CHEROKEE AND MY DOOR LOCKS ARE NOT WORKING PROPERLY. HAS THERE BEEN ANY COMPLAINTS MADE ABOUT THIS OR IS THIS JUST SOMETHING THAT HAPPENED TO ME? WHAT SHOULD I DO?

CONSUMER CALLED COMPLAINING WHILE DRIVING THE VEHICLE AT ANY SPEED AND APPLIED THE BRAKE, VEHICLE IS SHAKING FRONT AND REAR. DEALER HAS BEEN NOTIFIED AND WILL REPLACE ROTORS, BRAKE PADS, AND CALIPER. PLEASE PROVIDE FURTHER INFORMATION. TS

FUEL EMISSION CONTROL CANISTER TICKS AND SOUNDS LIKE A LIFTER TICK - GAS MILEAGE IS 11.3 MILES TO THE GALLON. STRONG GAS ODORS CAN BE SMELLED INSIDE THE TRUCK ONCE THE GAS TANK LEVEL REACHES THE 1/2 WAY MARK. DEALERSHIP APOLOGIZES BUT SAYS THERE'S NOTHING THEY CAN DO. THE TRUCK IS 3 MONTHS OLD AND HAS 4400 MILES ON IT. HELP I LOVE MY JEEP

CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#99V312000 STEERING. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. MR

IF I ACCELERATE MODERATELY HARD AND RELEASE THE GAS PEDAL. THE PEDAL CONTINUES TO REMAIN DEPRESSED AND THE CAR CONTINUES TO ACCELERATE- ALMOST AS THOUGH THE CRUISE CONTROL'S RESUME FEATURE IS SELECTED, BUT IT ISN'T. THE DEALERSHIP WAS ABLE TO FIND AND DOCUMENT THE PROBLEM ONCE, BUT THEIR REPAIR (REPLACING A LEAKING CRUISE CONTROL SERVO) WAS NOT EFFECTIVE AS THE VEHICLE IS DOING THIS AGAIN. THE PROBLEM IS SPORADIC AND DOES NOT HAPPEN ALL OF THE TIME. DT

WHILE DRIVING AT APPROXIMATELY 70MPH ON EXPRESSWAY, FUEL LINE BECAME DETATCHED CAUSING ENGINE TO FAIL. FUEL LINE FAILED WITHOUT WARNING AND WAS NOT A RESULT OF ANY MECHANICAL DAMAGE. FAILURE OF FUEL LINE RESULTED IN A LARGE FUEL SPILL UNDERNEATH VEHICLE WHICH HAD BEEN DRIVEN FOR PAST 15 HOURS ON A TRIP FROM FLORIDA TO ILLINOIS. WE HAD A CONCERN THAT FUEL SPILL COULD HAVE IGNITED FROM HEATED COMPONENTS OF THE VEHICLE'S UNDERCARRIAGE. DT

WHILE TRAVELING ON THE HIGHWAY WITHOUR PRIOR WARNING. THE THOTTLE CABLE BECAME DISCONNECT FROM THE CABLE. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

PUT CAR IN REVERSE TO BACK UP. CAR ACCELERATED AT HIGH SPEED (40-60 MPH) WITHOUT PUTTING FOOT ON ACCELERATOR. UNABLE TO STOP CAR DESPITE BRAKING AND PUTTING CAR INTO PARK. HIT TREES MAILBOX AND HOUSE BEFORE COMING TO A STOP IN A DITCH. CAR INVESTIGATED BY DAIMLER-CHRYSLER NO DEFECT FOUND. DT

THE VEHICLE HAS BEEN IN THE SHOP, 3 TIMES FOR GRINNING-GROWLING NOISES FROM THE FRONT-END, ROUGH RIDE AND BRAKE PROBLEMS. THE TIRES WAS BALANCED TWICE AND ONE BRAKE CALIPERS WAS REPLACED ON 14 OCT. 2002.(SEVERAL PRIOR VISITS BEFORE FOR BRAKE RELATED NOISES AND VIBRATION IN FRONT FLOOR-PAN OF VEHICLE) I WAS INFORMED THAT JEEP WAS COMING OUT WITH A NEW POWER STEERING GEAR BOX TO RESOLVE THE PROBLEMS WITH THE EXISTING GEAR BOX. TODATE, THIS PROBLEM WITH THE GRINNING-GROWLING-HOWLING NOISES STILL EXIST. NO RESOLUTION WITH SERVICING DEALER. DT

CONSUMER STATES, VEHICLE IS MISSING THE CHILD SEAT ANCHOR SYSTEM AND LATCH. DEALER HAS BEEN NOTIFIED. PLEASE SUPPLY DOCUMENT IN YOUR POSSESSION AND PROVIDE FURTHER INFORMATION. MR

THE VEHICLE EXPERIENCED THE SYMPTOMS OF RECALL 02V032 WHICH CAUSED IT TO SMEEL OF GAS EVERYTIME THE VEHICLE WAS DRIVEN,THE VEHICLE COULD NOT BE REPAIRED IMMEDIATELY BECAUSE THE DEALER HAD NO PARTS AVAILABLE, THE CONSUMER HAS TO PAY TO RENT A CAR WHILE HIS VEHICLE WAS BEING REPAIRED AND IS REQUESTING REIMBURSEMENT FOR THE RENTAL CAR. *SCC

CAR VIBRATES WHEN BRAKES APPLIED AT HIGHWAY SPEEDS, IS ALSO CAUSING UNEVEN FEATHERING/WEAR ON FRONT TIRES. I CONTACTED MURPHY MOTOR SERVICE DEPT AND WAS ADVISED THAT CHRYSLER KNOWS THE CALIPER WARP IN THIS MODEL OF CHEROKEE AND BOTH THE CALIPERS AND ROTORS WILL NEED TO BE REPLACED. THERE IS NO RECALL ON THIS AS YET BUT PARTS ARE BACKED ORDERED COUNTRY WIDE 6000 PARTS IN ALL. THIS SHOULD BE A RECALL AND CHRYSLER NEEDS TO GET THIS PART AVAILABE NOW TO AVOID FURTHER DAMAGE OR ACCIDENTS DUE TO THIS FAILURE. I HAVE BEEN READING OTHER COMPLAINTS ON THIS MODEL OF JEEP AND SINCE 1995 THEY HAVE HAD REPEATED BRAKE PROBLEMS WHICH GO UNADDRESSED AND COSTING OWNERS A LOT OF MONEY TO FIX OR GET TO THE PROBLEMS. CHRYSLER OBVIOUSLY IS NOT RESPONDING DELIBERTLY. SOMEONE NEEDS TO INVESTIGATE THE BRAKE PROBLEMS WITH JEEP GRAND CHEROKEE OVER THE PAST 7 YEARS AND FIND OUT WHY THEY CAN NOT BE FIXED ONCE AND FOR ALL. THE CONSUMER IS NOT BEING INFORMED OF THE POTENTIAL BRAKE PROBLEMS AND THUS CAN NOT MAKE AND INFORMED DECISION WHEN PURCHASING A NEW VEHICLE . IN THE END MONEY OUT OF CONSUMERS POCEKTS AND NO PROTECTION FROM FRAUD BY THE MANUFACTURER. DT

CONSUMER STATES THAT WHILE DRIVING HEARD A LOUD NOISE, PULLED OVER THE FRONT RIGHT PASSENGER SIDE TIRE TREAD SEPARATED. ORGINIAL EQUIPMENT. TS TIRE SIZE 225/75R16 AND DOT#M671EKWR1601. *YH

DRIVERS SEAT BROKE LOOSE FROM MOUNTING AND TILTED BACK ON ONE SIDE. MR

CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING A FUEL TANK BLOCKER BRACKET. CONSUMER HAS TAKEN THE VEHICLE TO THE LOCAL DEALERSHIP TO HAVE THE RECALL WORK REPAIRED. THE WORK WAS NOT PERFORMED BECAUSE CONSUMER HAS AN AFTER MARKET TRAILER HITCH ON THE VEHICLE WHICH PREVENTS THEM FROM BEING ABLE TO INSTALL THE BRACKET. THE CHOICES GIVEN TO CONSUMER WAS TO EITHER HAVE THE HITCH REMOVED OR TO LIVE WITH THE PROBLEM. *JG

CONSUMER STATES SAFETY RECALL 02V032 REGARDING THE FUEL TANK BLOCKER BRACKET CANNOT BE PERFORMED ON VEHICLE DUE TO THE TYPE OF HITCH INSTALLED ON THE VEHICLE. DEALERSHIP AND MANUFACTURER NOT WILLING TO DO ANYTHING. *TT

WARPED BRAKE ROTORS. *AK

WHEN DRIVING DOWN A HILLSTEERING WHEEL WILL VIBRATE WHEN BRAKES ARE APPLIED.CONTACTED DEALER.*AK

MATERIAL ON SEAT CREATES A STATIC CHARGE THAT IS DISCHARGED WHEN CONSUMER TOUCHES OUTSIDE OF VEHICLE, SUCH AS DOOR, FUEL TANK, ETC,. THIS MAY IGNITE A FIRE. CONTACTED DEALER.*AK

WHILE DRIVING AND APPLYING BRAKES, STEERING WHEEL WOULD VIBRATE. DEALERSHIP REPLACED FRONT ROTORS AND PADS DUE TO ROTORS WARPING. *AK JLG

NEEDS TOTAL REMAKE OF TRANSMISSION AT 3500 MILES 3 MOS OLD. *AK

AIR CONDITIONER IS BLOWING OUT OF DEFROSTER DUCKS ONTO WINDSHIELD. THIS CAUSES WATER TO BUILD UP ON WINDSHIELD, OBSTRUCTING DRIVER'S VIEW. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

IN HOT WEATHER AIR CONDITIONER IS ON AND IT BLOWS OUT WATER ONTO THE WINDSHIELD.THIS IS VERY DISTRACTING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

BOTH DRIVER AND PASSENGNER GET A STATIC SHOCK UPON EXITING VEHICLE. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING 30 MPH VEHICLE HIT SUBWAY PULLER HEAD-ON AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE DRIVING 30 MPH HIT SUBWAY PULLER HEAD-ON AND DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION.*AK

02 V 032 000/FMVSS 301/ORVR: DEALER, DELUCAS CHRYSLER PLYMOUTH JEEP IN BEDFORD, OH. PHONE# 440/232-0880 WAS UNABLE TO HONOR RECALL BECAUSE NO PARTS AVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE TRAVELING AT 45 MPH, VEHICLE STARTED TO LOSE POWER. CONSUMER COASTED TO A STOP. THERE WAS AN ORANGE GAUGE LIGHT THAT CAME ON. JEEP TOWED VEHICLE TO DEALER, AND THEY STATED IT WAS AN IGNITION COIL PROBLEM. *AK *SLC

WHILE DRIVING UP A HILL AND AND WITH NO WARNING VEHICLE WILL SHIFT GEARS AND VEHICLE WILL START TO ACCELERATE. DEALER NOTIFIED. *AK

THE BRAKE LIGHT CAME ON AND THEY SAID IT WAS A SENSOR. WHEN I WENT TO GET IT REPLACED THE BRAKE LIGHT STILL WAS ON. MY SERVICE ADVISOR ADVISED ME THAT HIS TECHNICIAN WAS ON THE PHONE WITH "STAR" TRYING TO FIND OUT WHAT IS THE PROBLEM. I WAS TOLD IT COULD BE THE BODY COMPUTE, BUT THEY WANT KNOW FOR SURE UNITL A WEEK OR SO. THIS WAS ON 07/16/02.*AK

CONSUMER RECEIVED RECALL NOTICE 01V348000 RELATING TO THE VAPOR CANISTER VENT HOSE AND FUEL FILLER NLET CHECK VALVE. HOWEVER, CONSUMER IS HAVING SCHEDULING PROBLEMS WITH DEALERSHIP DUE TO PARTS THAT ARE NOT IN STOCK. *TT

CONSUMER RECEIVED RECALL B06, REGARDING THE DEBRIS SHIELD FOR THE ENGINE INTAKE MANIFOLD. THIS IS THE SECOND NOTICE RECEIVED ON AN UNRELATED ISSUE; CONSUMER BELIEVES THE FIRST ONE CONCERNED SOMETHING TO DO WITH THE FILLER NECK ON THE FUEL TANK. HOWEVER THE DEALER IS UNRESPONSIVE. *YD

VEHICLE REARENDED ANOTHER AT 55 MPH AND UPON IMPACT, NEITHER AIRBAG DEPLOYED. DAMAGE TO VEHICLE WAS 6083 DOLLARS. DEALER STATED AIRBAGS WORKED AS DESIGNED.*AK CONSUMER LISTED THAT THERE WERE 5 INJURIES. *TT

ENGINE CHECK LIGHT COMES ON, AND VEHICLE WILL LOSE ALL POWER. CONTACTED DEALER. THEY REPLACED MANY PARTS, BUT COULD NOT SOLVE PROBLEM. PROBLEM KEPT REOCCURRING. *AK

WHEN APPLYING BRAKES ON A DOWN HILL POSITION IT CAUSES VEHICLE TO SEVERELY VIBRATE UNCONTROLLABLE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

4-11-02 WHILE ATTEMPTING TO STOP FOR LEFT TURNING VEHICLE , CAR ACCELERATED WHILE BRAKE APPLIED, NECCESSITATING DRIVER TO RUN ONTO SHOULDER TO AVOID COLLISION WITH LEFT TURNING VEHICLE.5-01-02 WHILE STOPPING TO ENTER ROADWAY FROM PARKINGLOT CAR ACCERERATED WHILE BRAKE APPLIED, CAUSING CAR TO MOVE INTO ONCOMING TRAFFIC. 6-6-02 WHILE GOING THROUGH DRIVE-THRU AT MCDONALD'S, CAR ACCELERATED WHILE BRAKE APPLIED, STOPPING WITHIN INCHES OF PRECEDING VEHICLE. 5-1-02 ADAM'S INSTALLED CO-PILOT. 6-6-02 CO-PILOT ACTIVATED AND CAR TAKEN IN FOR 3RD TIME. AGAIN TOLD COULD NOT FIND ANYTHING. REQUESTED CALL FROM CHRYSLER REP. STEVE GRIMWOOD PHONED ON 6-13-02 SAID CANNOT DUPLICATE WHAT WAS REPORTED WRONG WITH VEHICLE, SO CANNOT REPAIR. HAVE SEEN ATTY. SINCE, BUT DO NOT WANT TO DRAG THIS OUT AND AM AFRAID OF VEHICLE HARMING SOMEONE. PLEASE ADVISE.*AK

CONSUMER NOTICED FLUID UNDERNEATH VEHICLE. DEALER DETERMINED THAT TRANSMISSION WAS LEAKING. VEHICLE WAS TAKEN TO DEALER 4 TIMES, SEALS WERE REPLACED, BUT TRANSMISSION STILL LEAKS.*AK

WHILE DRIVING LOST CONTROL OF VEHICLE AND HIT ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK CONSUMER ALSO STATES THAT THE ABS FAILED, THREE PEOPLE WERE INJURED IN THE ACCIDENT. *SLC

PRIOR TO THE ACCIDENT I HAD NOTICED ON A COUPLE OF OCCASIONS THAT WHEN I TRIED TO PARK AT A SLOW SPEED, PRESSED THE BRAKE, THE CAR CONTINUED TO MOVE FORWARD. I TOOK MY FOOT OFF THE BRAKE AND REAPPLIED IT, WHICH STOPPED THE FORWARD MOVEMENT. THEN I WAS ABLE TO PARK THE CAR WITHOUT INCIDENT. ON THE DAY OF THE ACCIDENT (5/22/02), I NOTICED A CAR 40-50 YARDS IN FRONT OF ME HALF WAY INTO A RIGHT TURN. I APPLIED THE BRAKES AND THE CAR SLOWED DOWN AND WITHIN 10-15 YARDS OF THE VEHICLE IN FRONT OF ME, I REALIZED THAT THE CAR WAS MOVING FORWARD EVEN THOUGH MY FOOT WAS ON THE BRAKE. IN ORDER TO AVOID HITTING THE OTHER CAR FLUSH FROM THE REAR, I SWERVED THE JEEP TO THE LEFT AND STRUCH HIS LEFT REAR LIGHT A GLANCING BLOW. AT THAT POINT I STOPPED THE CAR BY REAPPLYING MY FOOT TO THE BRAKE. I WAS TRAVELING APPROXIMATELY 5 MPH. I TOOK THE CAR IN TO BUERGE CHRYSLER JEEP, THE BRAKES SYSTEM WAS EXAMINED BY MY SERVICE MAN WHO AGREED WITH ME THAT THE BRAKE PEDAL IS VERY SOFT AND WENT ALL THE WAY TO THE FLOOR. I ASKED HIM TO SEE IF THE BRAKE FLUID WAS LOW. HE SAID THAT CHRYSLER WOULD BRING IN AN INDEPENDANT INVESTIGATOR. ON WED. 5/29/02, I RECEIVED A CALL FROM THE INVESTIGATOR WHO SAID THAT HIS REPORT WOULD BE SUBMITTED IN 10 DAYS. I WAS TOLD THAT THE SPECIAL INVESTIGATOR SAID THE CAR COULD BE RELEASED TO ME AND THAT, IN FACT, THERE WERE NO PROBLEMS THAT HE COULD FIND. I ASKED THE SERVICE MANAGER TO REEXAMINE THE CAR AND DRIVE WITH ME, AND HE SAID THAT THE BIGGEST PROBLEM IN THESE SITUATIONS WERE

BRAKE ROTORS WARP EVERY 2000 THOUSAND MILES. WHEN APPLYING BRAKES VEHICLE WILL VIBRATE UNCONTROLLABLY.*AK

A LOUD HIGH PITCHED WHIRRING NOISE IS HEARD, WHENEVER THE ENGINE IS "UNDER LOAD"(EG. WHENEVER STEP ON GAS, WHILE VEHICLE TRAVELING AT (APPX) 60 MPH). JEEP INSISTS THAT THERE IS NOTHING WRONG, BUT A PERSISTENT NOISE OF THIS TYPE THAT IS UNABLE TO BE. *TS *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762797

VEHICLE STALLS INTERMITTENTLY AT VARIOUS SPEED. AFTER IT STALLS, BRAKES APPLIED, VEHICLE WILL ROLL BACK. VEHICLE WAS TAKEN TO DEALER TWICE, STATED MANUFACTURER WAS AWARE OF STALLING PROBLEM.*AK

2 SEPARATE OCCASIONS, AFTER A DRIVE WHEN PUTTING CAR INTO PARK, THE ENGINE RACED OUT OF CONTROL IN REVERSE. LUCKILY THE BRAKES HELD IT FROM SPEEDING IN REVERSE. *AK

CONSUMER RECEIVED RECALL 01 V 374 000. CONSUMER CALLED TO MAKE AN APPOINTMENT . DEALER STATED THAT CONSUMER COULD BRING VEHICLE IN ON APRIL 5TH 2002. DEALER TOLD CONSUMER IN TWO WEEKS BRING VEHICLE IN. CONSUMER WAS UNABLE TO CONTACT DEALER. *AK ON MAY 31,2002 VEHICLE WAS REPAIRED. *MJ

CONSUMER RECEIVED RECALL NOTICE 01V374000. CALLED DEALER TO MAKE AN APPOINTMENT FOR RECALL REPAIRS, WAS INFORMED BY DEALER THAT PARTS WERE NOT AVAILABLE. *AK. CONSUMER STATED THE REPAIRS HAVE SINCE BEEN MADE.*JB

CONSUMER RESPONDED TO A RECALL 01V37 AND WAS TOLD BY THE DEALERSHIP THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE PARTS WOULD BE ORDERED. CONSUMER IS STILL WAITING. THE DEALER INFORMED CONSUMER THAT THEY HAVE NO IDEA WHEN THE PARTS WOULD BE SHIPPED THAT THERE WAS NOTHING THEY COULD DO. *TT

AFTER RECALL 01V348000 CONCERNING EVAPORATIVE/CANISTER WAS DONE ON VEHICLE CONSUMER COULD SMELL STRONG GAS FUMES. *AK *YD

VEHICLE HAS 7500 MILES AND ALREADY HAS WARPED ROTORS. THERE IS A PULSATING FEELING ON THE STEERING WHEEL WHEN BRAKE IS APPLIED. IT IS STILL UNDER WARRANTY BUT CHANCES OF IT RE-OCCURING ARE VERY GOOD BECAUSE OF THE ROTORS THAT CHRYSLER USES. VERY DISAPPOINTED.*AK

CONSUMER RECEIVED SAFETY RECALL NOTIFICATION RELATING TO THE FUEL FILTER AND RELATED ACCESSORIES NEEDED TO BE RECALLED AND CONTACT LOCAL DEALERSHIP TO CORRECT THE PROBLEM. AFTER SEVERAL ATTEMPTS TO HAVE VEHICLE REPAIRED, DEALERSHIP STATES THAT PART WOULD NOT BE AVAILABLE FOR ANOTHER TWO WEEKS. CONSUMER IS ALSO EXPERIENCING PROBLEMS OBTAINING RENTAL CAR AFTER PURCHASING RENTAL CAR OPTION. *TT