Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE TRUCK IS EQUIPPED WITH A TIRE PRESSURE REGULATOR DEVICE. INTERMITTENTLY, THE DEVICE WARNING LIGHT ILLUMINATES ON THE DASHBOARD, WHICH IS AND INDICATION OF LOW TIRE PRESSURE. WHEN THE LIGHT COMES ON THE TRUCK WAS TAKEN TO THE DEALERSHIP TO HAVE THE TIRE PRESSURE CHECKED. THE TIRE PRESSURE IS FINE. A POSSIBILITY OF A MALFUNCTION IN THE TIRE PRESSURE WARNING DEVICE. *LA
REPLACED DEFECTIVE BRAKE PADS AND ROTORS DUE TO PULSATION IN THE BRAKE PEDAL. *PH *JB
INTEGRATED CHILD SAFETY SEAT HARNESS CLIP BROKE ON THE THIRD TIME IT WAS USED. CONSUMER FELT THAT THE HARNESS CLIP WILL NOT RESTRAIN CHILD IN A CRASH.*AK
THE BRAKE ROTORS ON THE JEEP GRAND CHEROKEE GO BAD ANYWHERE FROM 6000 TO 15000 MILES. MY FIRST SET LASTED 9500 MILES AND WERE REPLACED FREE OF CHARGE BY THE DEALER BECAUSE THEY TOLD ME THEY WERE DEFECTIVE. THE SECOND SET ONLY LASTED ABOUT 6700 MILES, AND THEY HAD TO BE RESURFACED. AFTER COMPLAINING TO DIAMLER CHRYSLER DIRECTLY, I ONLY HAD TO PAY A 50 DOLLAR DEDUCTIBLE, WHICH I SHOULDN'T HAVE HAD TO PAY AT ALL, BEING THAT JEEP ROTORS AND DEFECTIVE, AND THEY SEEM TO ADMIT TO THE PROBLEM, BUT WON'T DO ANYTHING TO FIX IT. I DON'T THINK IT IS RIGHT THAT THE COSTURMER SHOULD HAVE TO PAY FOR A PROBLEM THEY REFUSE TO FIX. I ONLY HAVE 16000 MILES ON MY GRAND CHEROKEE, AND I HAVE HAD ROTOR PROBLEMS TWICE ALREADY. SOMETHING SHOULD BE DONE ABOUT THIS.*AK
ELECTRICAL PROBLEMS, CHECK ENGINE LIGHT, BEEP UNDER DASH, DOME LIGHTS COMING ON, RADIO GOES OFF, ALL DASH LIGHTS(ABS, BRAKE,ETC.). TRANSMISSION PROBLEMS 3 TIMES IN SHOP FOR SLIPPING AND LEAKING SEALS. LEAKING AT PAN, OUTPUT SEAL AND, DRIVE TRAIN THEY CHANGED SEALS AND 1 MONTH LATER OUTPUT SEAL WAS LEAKING AGAIN. GOVERN ASSEMBLY WAS REPLACED 8/3/03 ALONG WITH SOLENOID, TRANSDUCE. FAULTY BATTERIES. SHOCKS ALL LEAKING BUT THEY REPLACED 1 FRONT 1 BACK. *JB
GAS CAP FAILURE. ENGINE WARNING LIGHT COMES ON. RETURNED CAR TO DEALER TO HAVE ENGINE LIGHT TURNED OFF. REPLACED GAS CAP AT $45 COST. *JB
WHEN APPLYING THE BRAKES THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE ROTORS AND BRAKES NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
CONSUMER NOTICED THAT PLASTIC FUEL LINE INJECTION SYSTEM WAS LEAKING GASOLINE, AND CAUSING VEHICLE TO STALL. VEHICLE WAS TOWED TO THE DEALERSHIP, FLOOR MANAGER INDICATED VEHICLE WAS DESIGNED NOT TO USE ETHANOL GAS. ALSO, FLOOR MANAGER INDICATED THOSE VEHICLE SHOULDN'T BE DRIVENIN ARIZONA, CALIFORNIA, OR OTHER PLACES WHERE THEY USE ETHANOL. *AK
I HAVE HAD THE ROTORS ON MY 2002 JEEP REPLACED 3 TIMES. THE VEHICLE HAS ONLY 23,000 MILES ON IT. CURRENTLY THERE IS A SERVICE BULLETIN FOR ROTOR REPLACEMENT. ANY THOUGHTS OF A RECALL ON THESE ROTORS?? *JB
JEEP PULLS TO THE RIGHT. TOOK IT TO TWO DIFFERENT DEALLERS. CLAIM NOTHING IS WRONG. *AK
PURCHASED NEW 2002 JEEP GRAND CHEROKEE,BRAKES BEGAN PULSATING MILDLEY AT 15,000 MI,MODERATELY AT 20,000MI & SEVERE AT 25,000MI. DEALER REFUSED TO REPAIR,SAID THERE HAD BEEN NO RECALLS REGUARDING BRAKES.*AK UNLESS JEEP OR THE DEALERSHIP OFFERS TO FIX I WILL BUY TOYOTA OR HONDA FOR MY NEXT VEHICLE.
THE ROTORS AND BRAKES WERE REPLACED @ 9200 MILES DUE TO SEVERE VIBRATION AND PULLING OF THE STEELING WHEN BRAKING. THIS REOCCURED AT 16000 MILES, THE DEALERSHIP THAT THIS WOULD BE THE "LAST TIME" THEY REPLACED THEM. NOW AGAIN AT 23,000 THE STEELING IS SHAKING AND PULLING. I HAVE A DIFFICULT THINKING THAT IT IS "DRIVER ERROR" THAT IS CAUSING THE BREAKDOWN.*AK
CAR HAS 14,000M, THE STEERING WHEEL SHUDDERS AT 50MPH WHEN BRAKES ARE APPLIED. AT 5-10MPH THEY CAN BE FELT GRABBING AN RELEASING.*AK
THE VEHICLE EXPERIENCED PROBLEM SINCE IT WAS LEASED. THERE WERE ENGINE AND ELECTRICAL TROUBLE. THE VEHICLE HAD BEEN BACK TO THE DEALER MANY TIMES. *AK *SC
THE CONSUMER TOOK THE VEHICLE TO DEALER FOR ROUTINE MAINTENANCE. THE MECHANIC NOTICED A PROBLEM WITH THE TRANSMISSION. THE MECHANIC PLACED THE VEHICLE ON THE DIAGNOSTIC MACHINE FOR FURTHER OBSERVATION. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONSUMER WAS EXPERIENCING MORE PROBLEMS THEREFORE RETURNED THE VEHICLE TO THE DEALER. THE CONSUMER TOLD THE MECHANIC THAT A RECALL WAS PERFORMED ON THE VEHICLE TO REPLACE A SECONDARY FLOOR SHIFTER. THE CONSUMER FEELS THIS RECALL MAY NOT HAVE BEEN DONE PROPERLY. AT THIS TIME THE PROBLEM STILL EXIST. *NM
AT ANY SPEED WHEN BRAKE PEDAL IS DEPRESSED CONSUMER FEELS PULSATION AND VIBRATION IN THE STEERING WHEEL AND FRONT WHEELS. DEALER REPLACED ROTORS AND CALIPERS, BUT PROBLEM STILL RECURRED. *AK
BRAKES PULSATE AND SHAKE THE ENTIRE VEHICLE UNDER LIGHT BRAKING PRESSURE AT HIGHWAY SPEEDS, DEALER INFORMED THAT VEHICLE MISSED BUILD DATE TO BE COVERED UNDER WARRANTY BY 25 DAYS. *AK
FAULTY GEN 3 SEATBELTS. SEATBELT UNLATCHED FOR AN UNKNOWN REASON. THIS WAS NOTICED AFTER MY CHILD HAD RIDDEN IN HIS CAR SEAT FOR SEVERAL MILES.*AK
WHILE MY DAUGHTER WAS DRIVING OUR 2002 JEEP GRAND CHEROKEE ON SLIPPERY ROADS SHE SLID INTO AN INTERSECTION AND WAS HIT BY ANOTHER VEHICLE. MY DAUGHTER CLAIMED SHE WAS GOING SLOWLY AND WHEN THE BRAKES WERE APPLIED FELT A SHUDDER AND THE CAR DID NOT STOP. TO CHECK HER STORY WE TOOK THE CAR TO A BRAKE SHOP. THEY TOLD US THE BRAKES WERE DEFECTIVE. THEY COULD TELL BY THE VERY UNEVEN WEAR. 75% WARN ON 1 SIDE OF BOTH FRONT BRAKES. 25% WEAR ON THE OTHER SIDE . *AK
MY WIFE AND I PURCHASED OUR VEHICLE FROM EL DORADO JEEP IN MCKINNEY TEXAS, ON 26 DECEMBER 2001. THE VEHICLE IS STILL UNDER WARRANTY, AND HAS NOT COST ANY OUT OF POCKET AS OF YET. THE VEHICLE IN QUESTION, A 2002 JEEP CHEROKEE LAREDO WAS RETURNED TO THE DEALER WITH A LITTLE MORE THAN 8000 MILES AND MY WIFE INDICATED THAT THERE SEEMED TO BE A PROBLEM WITH THE TRANSMISSION THEN, WITH THE DEALER UNABLE TO FIND A PROBLEM. THE VEHICLE HAS BEEN RETURNED A TOTAL OF 7 TIMES FOR TRANSMISSION PROBLEMS, AND THE DEALER UNABLE TO FIND A PROBLEM. ON ONE OCCASION IT WAS RETURNED AND THE TRANSMISSION WAS REMOVED FROM THE VEHICLE, AND CLUTCHES THAT HAD BEEN BURNT, WERE REMOVED, BUT THEY COULD STILL NOT FIND ANY PROBLEM. SEALS HAVE BEEN REPLACED, CABLES HAVE BEEN ADJUSTED, AND SPECS HAVE BEEN RESET, BUT STILL THE DEALER CAN FIND NO PROBLEM WITH THE TRANSMISSION. THE VEHICLE NOW HAS A TOTAL OF OVER 40,000 MILES, MY WIFE IS STILL EXPERIENCING ROUGH SHIFTING, JERKING, AND SOMETIMES SHE STATES THAT IT IS TRYING TO LOCK UP AS SHE IS DRIVING. THIS IS NOT A FIGMENT OF MY WIFE'S IMAGINATION, I HAVE BEEN IN THE VEHICLE WHEN IT HAS DONE SOME OF THESE THINGS, AND HAPPENS WITHOUT NOTICE. IT MAY OPERATE NORMALLY ON ONE OCCASION, AND ON ANOTHER YOU EXPERIENCE A PROBLEM. WHEN WILL IT HAPPEN AND BE THE WRONG TIME! THE DEALERSHIP, EL DORADO CHEVROLET CHRYSLER JEEP OF MCKINNEY IS OWNED BY STAN GRAFF OF GRAFF CHEVROLET OF GRAND PRAIRIE TEXAS. UPON BEGINNING OUR LAST QUEST WITH THE DEALERSHIP, MY WIFE WAS CONTACTED
ROTOR NEEDS REPLACING EVERY 7 MONTHS. IMPROPER ROTOR WAS PUT ON THE VEHICLE TO START WITH. I CAN PAY TO HAVE THE PROPER ONE PUT ON NOW. THE CHEROKEE SHAKES ALL OVER WHEN YOU APPLY THE BRAKES AND IS MORE DIFFICULT TO STOP. I HAVE HAD A DIFFERENT ROTOR PUT ON TWICE AND CHRYSLER WILL NOT REPAIR IT AGAIN.
THE LUGGAGE RACK ON THE TOP OF THE VEHICLE PULLED OUT. THE SCREWS AND THE CRUSH NUT BELOW PULLED RIGHT THROUGH THE HOLE FOR THE SCREW. THIS WAS DONE AS WE WERE TIGHTENING A STRAP TO HOLD ON 2 PVC PIPES ON THE TOP. THE ONLY WAY ONE CAN SECURE ANYTHING ON THE TOP IS TO STRAP IT TO THE SIDE RAILS. WHEN THE DEALERSHIP SAID NEITHER THEY NOR CHRYSLER WOULD HELP WITH THE REPAIR COSTS, I CONTACTED CUSTOMER SERVICE WITH CHRYSLER. THE PERSON I SPOKE TO THERE WAS MICHAEL. HE TOLD ME STRAIGHT OUT THAT THEY DID NOT CARE. WHEN I TOLD THEM IT COULD COME OFF OR LOSE IT'S LOAD ON THE ROAD PUTTING PEOPLE AT RISK. HE SAID THE COMPANY DID NOT CARE AND WOULD NOT HELP FIX THE PROBLEM TO PREVENT IT FROM HAPPENING AGAIN. THIS SHOULD HAVE BEEN A VERY SIMPLE FIX, SIMPLY PUT A WASHER ON TOP OF THE CRUSH NUT THEY USE AND THE BACKING PIECE BECOMES TOO LARGE TO PULL THROUGH THE HOLE AND THUS GIVES THE TOP A MORE SECURE FOOTING AND SUPPORT. THE COMPANY, HOWEVER, DOES NOT WANT TO FIX THE PROBLEM. THEY ONLY WANT TO PUT IT BACK THE WAY IT WAS. IT STILL IS A HAZARD TO ANYONE FOLLOWING IF THE RAIL COMES LOOSE AND LOSES ITS LOAD IN TRANSIT. NOT TO MENTION THAT THE LOAD IS LOST TOO. I DON'T WANT TO BE BEHIND THE JEEP THAT LOSES THE LUGGAGE THIS SUMMER. WHEN I SPOKE TO THE BODY SHOP PERSON ABOUT THE SITUATION, HE TOLD ME THAT ...YES, JEEP ADVERTISES THE TOP RAIL AS A LUGGAGE RACK BUT THAT IT REALLY ISN'T DESIGNED TO BE USED AS ONE. WHAT KIND OF A DEAL IS THAT? ONE PERSON AT THE DEALERSHIP TOLD ME THAT IT WAS DESIG
CPNSUMER COMPLAINED ABOUT A PROBLEM WITH THE POWER LOCKS ON THE DOORS. *AK
2002 JEEP CHEROKEE BRAKES PULSATING HARD AFTER 12,500 MILES. DEALER RESURFACED ROTORS, CHANGED PADS. 24,500 MILES SEVERE PULSATING, REPLACEMENT OF FRONT ROTORS AND SUPPOSEDLY CALIPER ASSEMBLIES, 30,000 MILES MILD USATING, DEALER INSPECTED, DECLARED NO PROBLEM, 38000 MILES, SEVERE PULSATING, DEALER REFUSES TO FIX. PROVIDED CHRYSLER SERVICE CONTACT NUMBER. *AK
PROBLEMS GETTING WRECKED VEHICLE REPAIRED.*MR (NAR) FRONT END COLLISION IN 2002 JEEP CHEROKEE AIR BAGS DID NOT INFLAT. *CB
PASSENGER SIDE AIRBAG ON 2002 JEEP GRAND CHEROKEE LAREDO OPENED ON FRONT END IMPACT, HOWEVER THE DRIVER'S SIDE AIRBAG FAILED TO DEPLOY RESULTING IN INJURIES TO DRIVER OF POTENTIALLY OVER 10,000.00. *AK
JEEP GC 2002-HAD ROTORS, PADS AND CALIPERS REPLACED AT 12,660 MILES BECAUSE OF VIOLENT SHAKING DURING BRAKING ON HIGHWAYS AT SPEEDS OF OVER 40 MPH, HAD TO REPLACE EVERYTHING AGAIN AT 23,989 MILES AND NOW AT MY OWN COST. MANAGER STATED THAT THE ROTORS WERE "BLUE" AND THAT SOMEONE HAS BEEN RIDING ON THE BRAKES ALL THE TIME AND THAT IS WHY THEY ARE WORPED ("BLUE" FROM HIGH TEMPERATURE). THAT IS NOT THE CASE, I DO REGULAR DRIVING IN THE CITY AND ON HIGHWAY. PLEASE INVESTIGATE AS I HAVE FOUND OTHER JEEP OWNERS WITH THE SAME PROBLEMS ALL OVER THE UNITED STATES ON THE JEEP INTERNET FORUMS.
2002 JEEP GRAND CHEROKEE - I PURCHASED THE VEHICLE NEW IN 2002. THE STEERING WHEEL SHAKES AND IS HARD TO STEER WHEN BRAKES ARE APPLIED ABOVE 50 MPH. BRAKES PADS AND ROTORS WERE REPLACED AT APPROX. 7,000 MILES, ROTORS WERE RESURFACED AT 15,000 MILES AND AT 18,000 MILES THE PROBLEM IS BACK AGAIN.
STARTER HAD TO BE REPLACED AT 44,906 MILES.
MY WIFE & I WERE DRIVING ON I-95 SOUTH WHEN MY JEEP GRAND CHEROKEE'S CHECK ENGINE LIGHT CAME ON BUT BEFORE WE COULD DO ANYTHING IT SHIFTED FROM DRIVE TO 2ND GEAR AND WENT FROM 60MPH TO AROUND 25MPH WHILE WE WERE STILL IN THE 3RD INSIDE LANE OF A 3 LANE HWY SO WE PROCEDED TO PULL OFF THE HWY AND CHECK OUT THE TRUCK AND ALSO LET IT SIT FOR AWHILE AND IN DOING SO THE LITE WENT OFF SO WE PROCEDED TO GET BACK ON AND GO STRAIGHT HOME BUT AS WE TRIED TO GET ON THE HWY IT HAPPENED AGAIN BUT THIS TIME WE WENT FROM DRIVE TO 1ST GEAR AND WE ALMOST GOT REARENDED BY AN 18 WHEELER BUT HE MOVED OVER AT THE LAST SECOND, WHERE WE GOT ON THERE WAS NO BREAK DOWN LANE SO WE HAD TO GO FOR ABOUT A MILE AND IN THE PROCESS WE STARTED TO LOOSE THE BRAKES DO TO PROBLEMS ARISEING FROM THE ABS AND ALSO THE ENGINE WAS ACTING FUNNY IT STARTED TO SHUT OFF THEN IT WOULD SPEED UP AND IT DID IT 3 OR 4 TIMES SO WHEN WE GOT OFF WE HAD THE JEEP FLATBEDED TO "GREENWICH JEEP" IN GREENWICH,CT. SOON AS IT'S FIXED I'M GETTING RID OF IT BUT I DID WANT TO NOTE THE PROBLEM WITH YOU! *AK
WHILE DRIVING AT 65 MPH ENGINE FAILED. AS A RESULT, POWER STEERING AND BRAKES MALFUNCTIONED. *AK TOOK VEHICLE TO MECHANIC BUT THEY COULDN'T FIND ANYTHING WRONG. TWO HUNDRED MILES LATER, THE SAME THING, NOTHING WAS FOUND. AT 6133 MILES IT HAPPENED AGAIN. CONSUMER TOOK VEHICLE TO ANOTHER MECHANIC. THREE DIFFERENT MECHANICS AND NO ONE COULD FIND ANYTHING. PROBLEM STILL EXIST. *PH
WHEN APPLYING THE BRAKES THE VEHICLE VEERS TO THE RIGHT. THE DEALER STATED THE ROTORS WERE DEFECTIVE. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
JEEP ENGINEERED BRAKE SYSTEM FOR GRAND CHEROKEE 2002 YEAR RESULTS IN STEERING SHIMMY WHEN BRAKES ARE APPLIED AT HIGH SPEED(50MPH+). JEEP DOES NOT COVER UNDER WARRANTY AFTER 12 MOS OR 12K MI. ROTORS HAVE TO BE RESURFACED AT CONSIDERABLE EXPENSE
WHILE DRIVING THE TRANSMISSION DOWN SHIFTED TO 2ND GEAR. DEALER HAS BEEN NOTIFIED. PH. THE CONSUMER STATED THE CRUISE CONTROL ENGAGED AND THE TRANSMISSION DOWNSHIFTED FROM 5TH TO 2ND GEAR, WHICH CAUSED THE ENGINE RPM'S TO GO FROM 1800 TO 4600 RPM'S. THE DEALER STATED THERE WAS NO FIX. *SCC *JB
THE CAR WAS PARKED AND JUMPED INTO REVESRE BY ITSELF AND HIT A TREE. *LA
WHILE DRIVING AT 20 MPH CONSUMER WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. UPON IMPACT, SIDE CURTAIN AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES, AND WAS TREATED IN THE EMERGENCY ROOM. *AK
WHILE DRIVING AT 20 MPH CONSUMER' VEHICLE WAS STRUCK ON THE DRIVER'S SIDE WHILE TRAVELING THROUGH AN INTERSECTION. SEAT BELTS WERE USED AT THE TIME OF THE INCIDENT, BUT THE SIDE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE OTHER VEHICLE WAS CITED BY THE ATTENDING POLICE OFFICERS. *AK
WRAPPED FRONT ROTORS. *LA
WHENEVER THE CONSUMER ATTEMPTED TO FUEL THE VEHICLE FUEL SPILLED ONTO THE GROUND. THERE WERE RECALLS ON THE FUEL FILLER NECK AND THE CANISTER ASSEMBLY. THE RECALLS HAVE BEEN REPAIRED, BUT THE PROBLEM STILL PERSISTS. DEALER EXPLAINED THAT THEY WERE OBLIGATED TO MAKE THE REPAIRS ONCE, THEN CONSUMER HAS TO PAY FOR ANY OTHER REPAIRS. *AK
FACTORY 17" ROUGE CHROME PLATED WHEELS HAVE HAIRLINE CRACKS IN THE CHROME BETWEEN THE SPOKES. DO NOT KNOW IF SAFE TO DRIVE BECAUSE THIS CRACKING OF THE CHROME MAY BE STRESS CRACKS IN THE ALUMINUM WHEEL. THE CAR A 2002 JEEP GRAND CHEROKEE ONLY HAS 9,000 MILES ON IT. JEEP DEALER SAYS THE CRACKING CHROME/WHEEL IS NOT UNDER WARRANTY BUT STOPS SHORT OF TELLING ME WHY IT HAPPENED AND IF IT IS A SAFETY PROBLEM. *JB
WITH ENGINE ON DRIVER PRESSED BRAKE PEDAL AND MOVED THE SHIFTER FROM PARK TO DRIVE WHEN VEHICLE BEGAN TO RACE. WITH BOTH FEET ON THE BRAKES VEHICLE WOULD NOT STOP, IT CONTINUED TO RACE, HITTING A PARKED CAR. HAD TO TURN ENGINE OFF TO STOP THE VEHICLE. *AK
CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR OF VEHICLE AFTER THE BRAKES WERE RELEASED. *AK. THE VEHICLE WAS RETURNED TO THE DEALERSHIP THREE TIMES AND THE PROBLEM WAS STILL NOT RESOLVED. *JB
THE REAR DRIVER'S SIDE TIRE BLEW OUT WHILE DRIVING AT 50 MPH AND THE OTHER 3 TIRES FORMED BUBBLES IN THE SIDEWALL. MANUFACTURER REPLACED ALL TIRES, INCLUDING THE SPARE TIRE. *AK THERE WERE BUBBLES ON THE INSIDE AND OUTSIDE. *SCC *JB
THE FRONT ROTORS ON THE VEHICLE WARPED WHICH CAUSED THE FRONT END TO SHIMMY WHILE DRIVING AT ANY SPEED. WHENEVER THE BRAKE PEDAL WAS DEPRESSED THERE WAS A SPONGY FEELING AND THE STEERING WHEEL VIBRATED ANNOYINGLY. *NLM
AFTER 1200 MILES THE VEHICLE BEGAN MAKING A NOISE SIMILAR TO A "CRICKET" CHIRPING. THE DEALER INSTRUCTED THE CONSUMER TO WAIT UNTIL THE NOISE BECAME LOUDER SO THEY COULD PIN POINT WHERE THE NOISE WAS COMING FROM. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER ONCE THE NOISE BECAME LOUDER, BUT THE DEALER WAS UNABLE TO DETERMINE CAUSE. *AK THE PROBLEM WAS A NOISE THAT CAME BETWEEN 65-75 MILES PER HOUR. A NEW DRIVE SHAFT WAS PLACED IN THE VEHICLE, BUT THE NOISE REMAINED. CHRYSLER TESTED THE VEHICLE AND STATED THAT THE NOISE WAS NORMAL. CHRYSLER ALSO STATED THAT THEY WOULD NO LONGER PAY FOR ANY ATTEMPTS TO FIX THE PROBLEM. *SCC *JB
WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE, THEN IT STALLED AT 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DETERMINED THE VEHICLE OVERHEATED. THE TEMPERATURE INDICATOR LIGHT HAD NOT COME ON. THE MECHANIC STATED THE OVERHEATING WAS CAUSED BY THE FAULTY RADIATOR. THE ENGINE MELTED AND NOW NEEDED A NEW ENGINE. THE CONSUMER FELT THIS WAS RELATED TO THE RADIATOR REPAIR IN MARCH 2003. *AK *SCC *JB
ON 9/9/03, THE DEALER SAYS THE ROTORS ARE WARPED AGAIN ON MY JEEP. IN 11/02, THEY SUPPOSEDLY REPLACED THE ROTORS AND CALIPERS FOR THE TSB. IS IS 9/03 AND THE ROTORS ARE WARPED AGAIN. THE JEEP HAS 17,000 MILES. THIS IS ABSURD.*AK
THE ENTIRE BODY OF THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED AT SPEEDS OF 50 MPH OR HIGHER. THE DEALERSHIP SERVICED THE VEHICLE 4 TIMES BUT WERE UNABLE TO CORRECT THE PROBLEM. *AK
CONSUMER STATED THERE WAS NOT ENOUGH SPACE BETWEEN THE BRAKE AND GAS PEDAL. THE DEALER WAS NOTIFIED. *PH WHEN BRAKING, THE BRAKE PEDAL HAD GONE BELOW THE ACCELERATOR PEDAL. THE BRAKES AND THE VEHICLE SHOT FORWARD. THE CONSUMER HAD ONE ACCIDENT DUE TO THIS PROBLEM. CHRYSLER SAID THERE WAS NO DEFECT. *SCC *JB
LIKE MANY OTHER COMPLAINTS I HAVE JUST READ, MY 2002 JEEP GRAND CHEROKEE VIBRATES WHEN I APPLY THE BRAKES, ESPECIALLY HIGHWAY DRIVING (FAST DECELERATION).*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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