2002 Jeep Grand Cherokee complaints

SINCE PURCHASING MY 2002 GRAND CHEROKEE LTD IN OCTOBER OF 2001 THERE HAS BEEN A TICKING SOUND COMING FROM THE ENGINE. WE FIRST BROUGHT THE CAR IN ON 01/17/2002 TO REPORT THIS AND THE DEALER SAID THEY COULD NOT REPRODUCE IT. ON 06/27/2003 WE BROUGHT IT IN AGAIN - THIS TIME THE DEALER SAID THAT THE TICKING IS NORMAL FOR THE PURGE SOLINOID VALVE ON THE 2002 JEEP GRAND CHEROKEE. THE TICKING IS SUPPOSEDLY CAUSED BECAUSE THE HOUSING AROUND THE EMISSIONS STUFF IS NOT INSULATED. THE NOISE IS VERY IRRITATING AND IS ESPECIALLY LOUD IN THE COOLER MONTHS. *JB A SUGGESTION WAS MADE TO TURN ON THE RADIO - WOW - WHAT A SOLUTION. I DO WONDER IF THIS IS THE REAL REASON OR - LIKE THE HEATER/BLOWER - WILL THIS FAIL NOW THAT THE WARRANTY HAS EXPIRED?

VEHICLE STOPPED WHILE WHILE PULLING INTO THE DRIVEWAY ENGINE REMAINED RUNNING, BUT THE VEHICLE WOULD NOT MOVE. VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

CONSUMER STATED DUAL CLIMATE CONTROL FAILED. AS A RESULT, EXTREMELY COLD AIR BLEW IN. *AK

DUAL CLIMATE CONTROLLS ON JEEPS FAIL. ONE SIDE OF THE UNITS WILL NOT HEAT AND ONLY BLOWS COLD AIR THUS MAKING WINTER DRIVING VERY DANGEROUS. I BELIEVE THIS IS A KNOWN DEFECT THAT SHOULD BE LOOKED AT.*AK

2002 GRAND CHEROKEE LIMITED HAS A KNOWN PROBLEM WITH THE DUAL CLIMATE CONTROL SYSTEM. A DOOR IN THE SYSTEM ROUTINELY BREAKS OR STRIPS AS SOON AS THE VEHICLE HAS PASSED THE MANUFACTURERS WARRANTY END DATE. ONE SIDE(DRIVERS) OF THE SYSTEM WORKS AS ADVERTISED, HOWEVER THE PASSENGER SIDE WILL ONLY BLOW EXTREMELY COLD AIR. THE COST TO RECTIFY THIS ANOMALY IS AROUND $800 AT A JEEP DEALERSHIP. FROM READING SEVERAL AUTOMOTIVE REPAIR FORUMS ON THE INTERNET, THIS PROBLEM IS OCCURRING IN A VERY HIGH NUMBER, PROBABLY PERCENTAGE OF VEHICLES. SUPPOSEDLY JEEP IS AWARE OF THE DEFECTIVE PART USED IN THE SYSTEM AND IS NOT DOING ANYTHING ABOUT IT. AT WHAT POINT IS AN AUTO MANUFACTURER REQUIRED TO ISSUE A RECALL? IS THERE ANYTHING CONSUMERS CAN DO TO FORCE THE MAKER OF THE VEHICLE TO FIX DEFECTIVE PARTS?. *JB

2002 JEEP GRAND CHEROKEE 4WD 4DR TAKEN IN BECAUSE OF BRAKE FAILURE. WAS TOLD DRUMS HAD WARPED AND TO PERMANENTLY FIX PROBLEM WOULD BE $800.00. TO TEMPORARILY FIX IT WAS, $119.99, BUT THE PROBLEM COULD COME BACK. MY CLAIM IS THAT THERE ARE PROBLEMS WITH THE VEHICLES' FRONT BRAKES AND THAT AFTER AS LITTLE AS 5,000 MILES, THE STEERING WHEEL AND FRONT WHEELS "SHAKE" AND THAT DRIVERS ENCOUNTER SEVERE VIBRATIONS THROUGH THE STEERING WHEEL, FLOOR, SEAT AND PEDALS WHEN THE BRAKES ARE APPLIED. *AK

WHEN TURNING LEFT, AND LEFT ONLY, I HEAR A SQUEALING SOUND IN MY 2002 JEEP GRAND CHEROKEE. THE NOISE DOES NOT OCCUR INITIALLY, BUT ONLY AFTER THE ENGINE HAS BEEN RUNNING FOR A LITTLE WHILE. IT SOUNDS A LOT LIKE A BELT SQUEAL. I TOOK IT TO THE DEALER 3 TIMES, AND THEY ALWAYS SAY THERE IS NOTHING WRONG, BUT I KNOW THAT NOT ALL JEEPS MAKE THIS NOISE. EVEN SLIGHTLY TURNING THE WHEEL WILL CAUSE THE NOISE. THE DEALER SUGGESTED A POWER STEERING HOSE, BUT THEN SAID THAT WASN'T THE PROBLEM. NO CHANGES HAVE BEEN MADE. SQUEAL GETS LOUDER THE LONGER THE ENGINE RUNS.*AK

ON DUAL CLIMATE CONTROLS, ONE SIDE OF THE VENT WILL NOT LET HOT AIR CIRCULATE BUT BLOWS JUST COLD AIR. WILL NOT DEFROST ON ONE SIDE . AFTER TALKING TO OTHER JEEP OWNERS THIS SEEMS TO BE A COMMAM PROBLEM.*AK

BOUGHT JEEP GRAND CHEROKEE SEPT 2002 NEW IN JUNE 2003 ROTORS WARPED AND HAD TO BE REPLACED 10000 MILES ON AUTO THE BRAKE PADS WERE FINE.NOV 2004 ROTORS ARE WARPED AGAIN THIS IS A KNOWN PROBLEM WITH CHRYSULER AND THEY WILL NOT FIX THE PROBLEM.AGAIN THE PADS ARE FINE.THEY ARE PASSING THIS DEFECTED ROTOR ON THE CONSUMER I WOULD LIKE TO KNOW WHAT ARE MY OPTIONS IF I EVEN HAVE ANY TO GET THIS PROBLEM FIXED. THANK YOU. *AK

1999/2002 JEEP GRAND CHEROKEE LAREDO 4X4(BOTH) SAME PROBLEM(S). WARPED ROTORS/HUB CHRYSLER,SOUTH,MILWAUKEE,WI REPLACED SETS OF ROTORS/PADS ON 1999 - TWICE/2002- TWICE SO FAR. 2002 HAS 24,000, REPLACED WHEN AT 8500/18,000. CHRYSLER JUST WON'T ADMIT TO PROBLEM. JUST REPLACED TIRES DUE TO UNEVEN FRONT TIRE WEAR($300+) TIRED OF IT! TRIED TO SAY I HADN'T ROTATED TIRES. THAT'S A JOKE - RELIGIOUSLY ROTATE TIRES NO MORE THAN 5,000 MI PRIOR TO EACH ROTATION. *AK

TIRES HAD TO BE REPLACED, AND WHEN THE TECHNICIAN CHANGED THE TIRES, THERE WAS RUST TEARING UP THE CHROME ON THE BRAKE PADS. THIS WAS COMPARED TO SALT, WEARING DOWN THE CHROME. IT WAS A SAFETY HAZARD, CONSIDERING THE VEHILCE WAS ONLY TWO YEARS OLD.*AK

THE RADIATOR ELECTRIC COOLING FAN SUFFERED A CATASTROPHIC FAILURE. THE FAN BLEW APART WITH A LOUD BANG AS CAR WAS PLACED INTO DRIVE TO LEAVE A PARKING LOT. THE OWNER THOUGHT HE HAD HIT SOMETHING AND CHECKED THE EXTERIOR OF CAR. THE DISINTEGRATION OF THE FAN BLADE BLEW A HOLE THROUGH THE RADIATOR FAN SHROUD WHICH WAS PROBABLY THE LOUD BANG. THIS CAUSED COOLANT TO OVERHEAT AND AIR CONDITIONER TO STOP FUNCTIONING WHEN CAR WAS STATIONARY. THIS WAS NOT NOTICED ON HIGHWAY WHERE MOST DRIVING IS DONE AND CAR WAS DRIVEN ON A 700 MILE TRIP BEFORE FAILURE WAS DETECTED. IF HOOD HAD BEEN OPEN AT TIME OF THIS FAILURE AN INJURY COULD HAVE OCCURRED TO INDIVIDUAL IN VICINITY OF SHROUD. THE OWNER REPLACED BOTH FAN AND SHROUD AS DEALER WAS TOO BUSY THE DAY FAILURE WAS DISCOVERED. NO OTHER ENGINE DAMAGE HAS BEEN NOTICED. THE JEEP 5 STAR DEALER SHOWED NO INTEREST IN THIS FAILURE. A MEMBER OF A GOLFING FORE SOME TOLD ME THAT THE SAME THING HAPPENED ON HIS 2001 JEEP GRAND CHEROKEE A MONTH LATER AT APPROXIMATELY THE SAME MILEAGE. HIS COOLING FAN DISINTEGRATION PUNCTURED A HOLE IN HIS RADIATOR. MY PARTS WERE THROWN OUT WITH TRASH BUT DIGITAL PHOTOGRAPHS OF DAMAGE ARE AVAILABLE. *JB

CONCERN REGARDING SAFETY OF BRAKES, SHAKE VERY NOTICEABLY WHEN BRAKES APPLIED. REPLACED FRONT ROTORS AND CALIPERS. *BF THERE WAS CONTINUING UNRESOLVED BRAKE PROBLEMS. THE STEERING WOULD ALSO SHAKE WHEN THE BRAKES WERE APPLIED, THE SHAKING AND PULSATION PROBLEM WORSENED, THE CD CHANGER HAD AN INTERNAL FAULT, THERE WAS A FAULT IN THE TRANSMISSION GOVERNOR PRESSURE SENSOR, THE TRANSMISSION LEAKED FROM THE T CASSE ADAPTER SEALS, THE FRONT PCV VALVE LEAKED AT THE FRONT GROMMET ON THE VALVE COVER, THE FRONT BODY SEAL WAS LOOSE, THERE WAS A WHINE WHEN THE VEHICLE WAS DRIVEN UP HILL AND UPON ACCELERATION, AND THE FRONT ROTORS WERE OUT OF ROUND. *SC *TC

THE VEHICLE'S FRONT ROTORS AND PADS HAD TO BE REPLACED AT 11,000 MILES. *NM AFTER NUMEROUS VISITS FOR THE SAME PROBLEM THE CONSUMER WAS CHARGED. THE VEHICLE WIPER BLADE WERE NOISY AND SKIPPED, THE DEALER REPLACED THE LEFT WIPER BLADE. *TC *JB

AIR CONDITIONER FAN STOPPED, THOUGHT I HAD IT SET WRONG, CHANGED THE SETTING, STARTED WORKING AGAIN. COUPLE OF WEEKS LATER IT STOPPED AGAIN. THEN IT WOULD WORK INTERMITTANTLY. CALLED DEALER AND THEY SAID CHECK FUSES AND RELAYS, CHECKED OK. CALLED THEM BACK, THEY SAID CHECK WIRING HARNESS FOR MELTDOWN. CONNECTOR AND WIRES GOING TO THE BLOWER WERE MELTED. THEY SAID I NEEDED TO SCHEDULE AN APPT. THEY DID NOT TELL ME TO DISCONNECT WIRES OR THAT I NEEDED TO WORRY ABOUT POSSIBLE FIRE. A COUPLE OF DAYS LATER ON MY WAY HOME, SMOKE STATED COMING OUT OF DASH ON PASSENGER SIDE, I SHUT THE ENGINE OFF. JUMPED OUT AND RAN AROUND TO OTHER SIDE, OPENED FRONT DOOR TO SEE WHAT WAS SMOKING AND FLAMES WERE COMING FROM UNDER THE DASH. RAN TO BACK DOOR AND OPENED TO GET FIRE EXTINGUISHER AND THE SMOKED KNOCKED ME DOWN. CRAWLED AWAY FROM VEHICLE AND STUMBLED TO HOUSE AND CALLED 911. I AM SO THANKFUL MY FAMILY WASN'T WITH ME ESPECIALLY MY 4 YEAR OLD IN HIS CAR SEAT. THE THOUGHT OF IT TERRIFIES ME. I AM STILL HAVING NIGHTMARES OF FIRE AND AM VERY PARANOID OF FIRE. DIAMLERCRYSLER CORP. REFUSES TO ACCEPT RESPONSIBILITY EVEN THO IT WAS STILL UNDER WARRENTY. HAVE SEVERAL WITNESSES TO THE MELTED WIRING HARNESS.*AK

LOST STEERING. TIE ROD ASSEMBLY CAME APART. THREADS STRIPPED AND ROD POPPED OUT. LOST CONTROL WITH NO STEERING. BOUNCED UP CURB, RIGHT FRONT TIRE BOUNCED OFF A TREE AND CAR WOUND UP OFF THE ROAD. DAMAGE INCLUDED STEERING ROD AND LINKAGE, BEARING, BENT FRONT DRIVE AXLE, TIRE, WHEEL AND MORE.*AK

GEAR ALIGNMENT FAILURE. *BF THE 4-WHEEL DRIVE DID NOT ENGAGE. THE CONSUMER TOOK THE VEHICLE TO 2 DIFFERENT DEALER AND THEY BOTH STATED THE VEHICLE WAS FINE. WHEN THE CONSUMER WENT BACK TO THE FIRST DEALER, THEY STATED THE VEHICLE DID NOT ALWAYS GO INTO 4-WHEEL DRIVE. THE DEALER STATED THE BACK TIRES WERE SPINNING, BUT THE FRONT TIRES WERE NOT MOVING AT ALL. THE DEALER CALLED THE CONSUMER BACK AND STATED THE VEHICLE WAS NOT EQUIPPED VARILOCK DIFFERENTIAL WHICH WAS NEEDED FOR THE VEHICLE TO WORK IN 4-WHEEL DRIVE AT ALL TIMES. THE MANUFACTURER OFFERED NO FINANCIAL ASSISTANCE. *JB

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. CONSUMER TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THE BRAKES WERE PULSATING AND WHIPPED THE STEERING WHEEL BACK AND FORTH. CONSUMER TALKED TO THE SERVICE MANAGER AND THE MANUFACTURER, AND WAS TOLD THAT WARRANTY EXPIRED, AND THEY WON'T REPAIR WITHOUT CHARGING THE CONSUMER. *AK THERE HAS BEEN A FRONT BRAKE ROTOR PROBLEM SINCE 3/06/02. VEHICLE STILL HAS PROBLEM. *TC

WHILE IDLING A FIRE STARTED WITH THE WIRING UNDER THE DASHBOARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD PUMPED UP AND DOWN AND THE STEERING WHEEL WOULD SHIMMY UP AND DOWN AND TO THE LEFT AND RIGHT. THE HIGHER THE SPEED THE WORSE THE PROBLEM. WHEN I BROUGHT IT TO THE DEALERSHIP I INSISTED THAT THE SERVICE MANAGER TAKE A RIDE WITH ME. HE ONLY HAD TO DRIVE IT A SHORT DISTANCE BEFORE HE KNEW EXACTLY WHAT THE PROBLEM WAS. HE SAID THE ROTORS WERE WARPED. I ASKED IF THAT WAS NORMAL, ESPECIALLY WITH SUCH LOW MILEAGE. HE TOLD ME THAT IT WAS AN ONGOING PROBLEM THAT CHRYSLER NEW ABOUT. WHEN THE ROTORS HEATED UP THEY WERE NOT COOLING DOWN PROPERLY DUE TO A DEFECT WHICH IN TURN CAUSES THE ROTORS TO WARP. HE SAID THEY INSTRUCTED TO TELL OWNERS THAT THE PROBLEM WAS DUE TO WEAR AND TEAR AND THAT IT WAS NOT COVERED BY THE WARRANTY, THEREFORE PASSING THE EXPENSE ON TO THE CUSTOMER. HE ALSO TOLD ME THAT IF THE CUSTOMER COMPLAINED TO CHRYSLER, AND ONLY THEN, WOULD CHRYSLER FIX THE PROBLEM AT NO CHARGE AND WOULD PUT THE REPAIRS UNDER A "GOOD WILL WARRANTY". THE SERVICE MANAGER SAID HE WOULD NOT PUT ME THROUGH THE TROUBLE AND AUTOMATICALLY PUT IT UNDER THE "GOOD WILL WARRANTY". ESPECIALLY SINCE I HAVE HAD NUMEROUSE OTHER PROBLEMS WITH THE JEEP SINCE THE FIRST DAY I DROVE IT OFF THE LOT. I'VE HAD THE CHECK ENGINE LIGHT COME ON 4 TIMES. EACH TIME IT WAS A DIFFERENT DEFFECTIVE PART. I'VE ALSO HAD ELECTRICAL PROBLEMS WHICH CAUSED THE DOME LIGHTS TO FLASH ON AND OFF, ALL SORTS OF BEEPING NOISES AND NUMEROUS OTHER DISTRACTIONS IN THE INTERIOR. IT'S ALSO LEFT

AT 14,000 MILES DEALER REPLACED FRONT ROTORS AND PADS BECAUSE THE ROTORS WARPED. THIS CAUSED THE VEHICLE TO GRIND AND VIBRATE WHEN APPLYING THE BRAKES. AT THE PRESENT TIME DEALER HAD TO TURN THE FRONT ROTORS AGAIN BECAUSE THE ROTORS WARPED. DEALER BELIEVED THAT WARPING WAS DUE TO THE BRAKES BEING USED ON WET ROAD. *AK REAR OIL LEAK.THERE IS A NOISE IN THE TRANSMISSION OR DRIVE LINE UNDER DRIVERS SEAT AREA.*TS

VEHICLE VIBRATED. DEALER STATED THAT ONCE THE ROTORS GET WET THEY CAUSE THE VEHICLE TO VIBRATE.*AK

WHILE BRAKING THE VEHICLE SHIMMIED. THE DEALERSHIP INFORMED THE CONSUMER THAT THE BRAKE ROTORS WERE WARPED. *AK THE CONSUMER ALSO EXPERIENCED THIS SAME PROBLEM WHEN DRIVING ON MOUNTAIN CURVES. THERE WAS A CLUNK SOUND COMING FROM THE REAR WHEN THE VEHICLE WAS STOPPED, AS IF SOMETHING WAS MOVING FORWARD. THE DRIVESHAFT WAS REMOVED ALONG WITH THE LUBE SLIP JOINT. *SC *JB

WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. THIS INFORMATION WAS PROVIDED BY MR. JEROME WIFE KAREN JAKUBCO. *AK

BOUGHT A NEW 2002 JEEP GRAND CHEROKEE [XXX] THE FT. BRAKE ROTORS HAVE WARPED FOR THE SECOND TIME IN 30,000 MILES. DRIVING WITH THESE WARPED ROTORS CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY AND BRAKE APPLICATION AT THE WHEELS TO BE UNEVEN. THIS IS A VERY UNSAFE CONDITION ESPECIALLY ON WET OR ICY SURFACES. THE DEALER REFUSES TO REPLACE THE ROTORS UNDER WARRANTY. A CALL TO CHRYSLER CUSTOMER SERVICE PRODUCED THE SAME RESULT, NO WARRANTY REPLACEMENT. THE DEALER & MANUFACTURER INSIST ON CALLING THIS A "WORN BRAKE" PROBLEM WHEN IN FACT IT IS THE RESULT OF DEFECTIVE BRAKE ROTORS. IT SHOULD BE NOTED THAT THE FT PADS & ROTORS WERE REPLACE ONCE ALREADY UNDER WARRANTY AT 11,000 MILES DUE TO WARPED ROTORS, THE PADS AT THIS TIME SHOW LESS THAN 50% WEAR. THIS IS THE SAME PROBLEM THAT EFFECTED 1996 GRAND CHEROKEES, THAT DEFECT RESULTED IN AN OFFICIAL RECALL AND REIMBURSEMENT FOR THOSE WHO HAVE PAID TO HAVE THE DEFECTIVE ROTORS REPLACED. I FEEL THIS SERIES OF GRAND CHEROKEE WARRANTS THE SAME RECALL. THIS IS A SERIOUS SAFETY ISSUE. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DEALER REPLACED AT 14,000 MILES THE FRONT ROTORS AND PADS. AT 20,000 MILES FRONTS ROTORS WERE RESURFACED, AND AT 26,000 MILES ROTORS WERE RESURFACED ONCE AGAIN. *AK

2002 JEEP GRAND CHEROKEE LIMITED TAKES OFF BY ITSELF WITH A HUGE POWER SURGE. HAS HAPPENED WHEN PLACED IN "DRIVE" AND IN "REVERESE." EXCEPTIONALLY DIFFICULT TO STOP. HAS HAPPENED ON 5 OCCASIONS WITHOUT WARNING.*AK

THE FRONT HEATED LEATHER PASSENGER SEAT OF MY VEHICLE GOT SO HOT THAT IT SERIOUSLY BURNED MY DAUGHTER WHO IS A PARAPLEGIC. SHE SUSTAINED THIRD DEGREE BURNS TO HER BUTTOCKS AND TO HER FOOT WHICH WAS RESTING ON THE SEAT. SHE HAS UNDERGONE MULTIPLE SURGERIES TO INCLUDE SKIN GRAFTS AND SHE HAS HAD MULTIPLE ADMISSIONS TO THE HOSPITAL. *AK

THERE IS A PULSATION IN THE BRAKE PEDAL UPON DEPRESSION PULSATION OCCURRED BECAUSE THE BRAKE ROTORS WARPED DUE TO A DESIGN FLAW IN THE BRAKES, PER THE DEALERSHIP. THE BRAKE ROTORS AND CALIPERS WERE REPLACED BUT THE PROBLEM RECURRED. *AK *NM

THE CONSUMER STATED THAT THE RIMS CORRODED IN SUCH A WAY THAT THEY FAILED TO MAINTAIN PROPER AIR PRESSURE. THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. *AK *SC *JB

APPLYING BRAKES LIGHTLY AT SPEEDS IN EXCESS OF 45 MPH CAUSES VEHICLE TO VIBRATE EXCESSIVELY AND PULL OFF A STRAIGHT LINE. THE VIBRATION HAS BEEN INCREASING FOR SOMETIME BUT THE PULLING CAUSED ME TO HAVE A MECHANIC INSPECT THE VEHICLE DUE TO SAFETY CONCERNS IF THE BRAKES WERE REQUIRED IN AN EMERGENCY SITUATION. THE JEEP SERVICE CENTER CLAIMED WARPING OF THE ROTORS AS THEY HAVE FOR ALL OTHER CASES. THIS SEEMS TO BE A DEFECTIVE PART.*AK

WHILE TURNING AT ANY SPEED DRIVER HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIME, AND MECHANIC REPLACED THE HOSE ONCE, BUT PROBLEM RECURRED. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

THE CONSUMER WAS DRIVING THE VEHICLE WHEN THE BRAKES BEGAN TO PULSATE WHEN PUMPED. THE VEHICLE WAS TAKEN TO THE DEALER THE PADS WERE REPLACED THE PADS AND THE ROTORS BECAUSE OF A SEAL LEAK. THEY ALSO INDICATED THAT THE BRAKES WERE NOT PUT ON PROPERLY. THE SAME PROBLEM EXISTS AGAIN AND THEY SAID THAT THE ROTORS NEED TO BE REPLACED AGAIN. THE MANUFACTURE HAS BEEN CONTACTED. *LA

AIR CONDITIONER WAS NOT BLOWING COLD AIR. DEALERSHIP SERVICED VEHICLE. AND TECHNICIAN NOTICED THAT EVAPORATOR CORE MALFUNCTIONED. *AK

VEHICLE FRONT WHEELS SHIMMIED VIOLENTLY AT HIGHWAY SPEEDS WHEN BRAKES ARE APPLIED. VEHICLE HAS ONLY 20,000 MILES AND IS A 2002. DEALER SAYS NOT UNDER WARRANTY EVEN THOUGH IT HAS A 3YR, 36,000 BUMPER TO BUMPER WARRANTY. DEALER STATED FRONT ROTORS ARE WARPED AND NEED REPLACED AT MY COST. *LA

CALIPERS, ROTORS, PADS. THIS IS AT LEAST THE 3RD TIME I HAVE HAD TO HAVE MY BRAKES TOTALLY REPAIRED SINCE I PURCHASED MY 2002 JEEP GRAND CHEROKEE LARADO NEW IN 9/2001. I AM A "HIGHWAY" DRIVER SO I USE MY BRAKES VERY LITTLE. I HAVE HAD WARPED, SCORED, BLUE ROTORS SEVERAL TIMES, GLAZED PADS AND STICKING CALIPERS. I AM NOT THE ONLY PERSON WITH THIS PROBLEM. MANY, MANY OTHERS HAVE LISTED THE SAME PROBLEMS WITH THEIR SIMILIAR VEHICLES. MY SERVICE DEPARTMENT SAY "IT IS THE NATURE OF THE BEAST". THIS IS NOT A GOOD REASON FOR THESE FAILURES. THERE HAS BEEN NO RECALL ON THIS SUBJECT AND I FEEL IT IS TIME THAT THERE IS ONE. I HAVE HAD SEVERAL "NEAR WRECKS" WHILE BRAKING DUE TO ONE OR THE OTHER SIDE "GRABBING" OR TAKING FOREVER TO STOP. (NOT SPEEDING) I WANT AND NEED RESULTS! I HAVE AN EXTENDED WARRANTY BUT THAT TAKES CARE OF THE CALIPERS BUT NOT THE ROTORS OR PADS THAT HAVE BEEN DAMAGED BY THE CALIPERS. DUH! DOES THAT SOUND RIGHT? HELP!!!!*AK

WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED. THIS CAUSED CONSUMER TO DRIFT TO THE SIDE OF THE ROAD. MECHANIC DETERMINED THAT THE RADIATOR PLASTIC FAN FAILED. *AK

PULSATION SENSATION WHILE BRAKING. FIRST NOTICED BETWEEN 6000 -8000 MILES AND LESS THAN 12 MONTHS. DEALERSHIP SAID NOTHING WRONG. APPROX 10000 MILES AND OVER 12 MONTHS DEALERSHIP REPLACED WARPED FRONT ROTORS. NO CHARGE THIS TIME. APPROX 15700 MILES AND 16 MONTHS DEALERSHIP AGAIN REPLLACED WARPED FRONT ROTORS. CHARGED FOR 12 MONTHS/12000 MILE WARRANTY. DEALERSHIP ADMITTED THIS WAS A COMMON PROBLEM ON VEHICLE. NO PERMANENT SOLUTION OFFERED.*AK

VIBRATION IN BRAKES...WEAK BRAKES. I HAVE HAD THEM RESURFACED AT 26,000 AND NOW NEED TO HAVE THE ROTORS REPLACED AT 32,000. I HAVE ALREADY BEEN TOLD THAT THIS WILL NOT CORRECT THE PROBLEM AND THAT MY BRAKES WILL NEED TO BE COMPLETELY REPLACED.*AK

THE BRAKES HAVE ALWAYS BEEN WEAK, HOWEVER AT 26,000 MILES I HAD TO HAVE THE BRAKES RESURFACED. MY MECHANIC HAS THE SAME VEHICLE AND HE TOLD ME THAT THIS WAS A DEFECT WITH THE BRAKE SYSTEM, AND THAT EVENTUALLY THE BRAKE SYSTEM WOULD HAVE TO BE REPLACED. NOW AT 33,000 I NEED TO HAVE THE ROTORS REPLACED. I HAVE BEEN TOLD EVERY FEW THOUSAND MILES I WOULD HAVE THE SAME PROBLEM.*AK

AT APPROXIMATELY 30,000 MILES, THE VEHICLE DEVELOPED A VIBRATION/PULSATION DURING MODERATE BRAKING. THE DEALER SAID THERE WAS A SERVICE BULLETIN ON THIS PROBLEM AND REPLACED CALIPERS, PADS AND ROTORS. AT 50,000 MILES THE PROBLEM RETURNED. THIS TIME, THE DEALER SAID IT WAS MY PROBLEM, AND THEY COULD DO NOTHING ABOUT IT OTHER THAN TURNING THE ROTORS. THE PROBLEM DISSIPATED SOMEWHAT AFTER HAVING THE ROTORS TURNED, BUT HAS RETURNED AND IS MORE PRONOUNCED AT 53,000 MILES. THE VEHICLE CAN BE SOMEWHAT DIFFICULT TO CONTROL AT HIGHWAY SPEEDS DURING MODERATE TO HARD BRAKING. *AK

INTERMITTENTLY CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION SWITCH. THE CONSUMER ALSO SAW SPARKS COMING FROM THE IGNITION SWITCH. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *AK *NM

2002 JEEP GRAND CHEROKEE FRONT ROTOR PROBLEMS.*MR THE VEHICLES ROTORS HAVE BEEN REPLACED THREE TIMES IN 25 MONTHS DUE TO ROTOR DEGRADATION. *NM

CONSUMER NOTICED THAT WHILE BRAKE PEDAL WAS DEPRESSED REAR WHEELS SPUN AND VEHICLE SURGED FORWARD, RPMS IDLED HIGH. *AK

FRONT ROTORS FAILING, 2002 JEEP GRAND CHEROKEE, 35,000 MILES,3RD SET ROTORS, THERE IS RECALL ON JEEPS PRIOR TO 2000 FOR SAME(SEE BELOW),NOT FIXED, VIBRATION OF FRONT END ON DOWNHILL WHEN BRAKES APPLIED, VEHICLE HARD TO SLOW/ VIBRATION. ROTORS, CALIPERS & BRAKES REPLACED 3/5/2003 @ 18,500 MILES. REPLACED AGAIN MAY 2004 @ 35,000 MILES. RECALL SHOULD APPLY UNTIL PROBLEM IS RESOLVED, THERE IS NO RESOLUTION TO DATE. MY JEEP WAS MFG IN JAN 2002, BEFORE A SERVICE BULLETIN AUTHORIZING REPLACEMENT OF ROTORS, CALIPERS & BRAKES. SINCE THERE IS NO FIX AT THIS TIME, IT WOULD SEEM THE COMPANY IS RESPONSIBLE FOR ALL REPAIRS CONNECTED TO THE ABOVE PROBLEM UNTIL A RESOLUTION IS ACHIEVED. DAIMLERCHRYSLER CORPORATION MODELS: JEEP CHEROKEE YEARS: 1996-1999 JEEP GRAND CHEROKEE YEARS: 1996-1998 NUMBER INVOLVED: 637,973 DATES OF MANUFACTURE: JULY 1995 - OCTOBER 1998 DEFECT: ON CERTAIN MULTIPURPOSE VEHICLES, THE FRONT DISC BRAKE ROTORS COULD EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN CERTAIN "SALT BELT" STATES. IF THE ROTORS ARE NOT REPLACED BEFORE THIS OCCURS, THE CORROSION COULD EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE HUB SECTION OF THE ROTOR. THE REDUCED STRENGTH OF THIS ROTOR COULD ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE. VEHICLES INCLUDED IN THE RECALL WERE ORIGINALLY SOLD IN, OR ARE CURRENTLY REGISTERED IN, THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIG

I FIRST BOUGHT A 2000 JEEP GC. EXCESSIVE AND VIOLENT VIBRATION WHEN BRAKING ALMOST CAUSED AN ACCIDENT. DEALER REPLACED ROTORS AT 5K MILES AT NO CHARGE AND SAID IT WAS A KNOWN DEFECT IN GCS. LATER I BOUGHT A 2002 JEEP FROM SAME DEALER. I ASKED IF PROBLEM WAS CORRECTED AND DEALER SAID YES. AT 15K MILES, SAME EXCESSIVE VIBRATION CAUSED AN ACCIDENT. DEALER ACKNOWLEDGED IT WAS THE SAME DEFECT AND REPLACED ROTORS AT NO CHARGE. SAME PROBLEM OCCURRED AGAIN AT 38K MILES. DEALER RESURFACED ROTORS BUT CHARGED FULL PRICE. HE ASKED ME TO COMPLAIN TO CHRYSLER DIRECTLY. I SENT A COMPLAINT TO CHRYSLER IN EVERY INSTANCE BUT NEVER HEARD BACK. CHRYSLER SHOULD CORRECT THIS PROBLEM AND MAKE THESE REPAIRS AT NO CHARGE.*AK

FRONT BRAKE ROTORS WARPED PREMATURELY. AS A RESULT, WHEN APPLYING BRAKES EXTENDED STOPPING DISTANCE OCCURRED. *AK

I RECENTLY HAD MY 2002 JEEP GRAND CHEROKEE ROTORS REPLACED AT ABOUT 20,000 MILES DUE TO SEVERE SHIMMERS IN MY STEERING COLUMN WHEN THE BRAKES WERE APPLIED.T ALL STARTED AT ABOUT 12,000 MILES. NOW I HAVE 25,000 MILES AND THE SHIM IS STARTING ONCE AGAIN JEEP MUST INSTALL THE LOWEST QUALITY ROTORS ON THE MARKET AND ITS NOT SAFE. *AK

FOR THE PAST MONTH, MY STEERING SHIMMIES AND VIBRATES WHILE BRAKING.I ALMOST HAVE TO FLOOR THE BRAKES TO SLOW DOWN OR STOP. I FEEL A MAJOR DIFFERENCE IN MY BRAKES OVER THE PAST MONTH. I HAVE CONTACTED A JEEP DEALORSHIP AND AM TAKING IT THERE ON MAY 28, 04 TO HAVE IT LOOKED AT. *MR

MAY 11, 2004 DEAR SIR OR MADAM: I AM WRITING THIS LETTER WITH REGARDS TO MY GRAND CHEROKEE LAREDO 2002, VIN #[XXX] AND FILE #[XXX]. IN DECEMBER OF 2003, I PULLED INTO A CHRYSLER SERVICE CENTER TO HAVE MY TRUCK SERVICED IN NJ, BECAUSE IT WAS DRIVING IMPROPERLY, AND NOT GETTING UP TO ITS NORMAL SPEED PROPERLY. I DID NOT KNOW WHAT THE PROBLEM WAS UNTIL A CHRYSLER JEEP DEALER IDENTIFIED THE TRUCK AS HAVING TRANSMISSION PROBLEMS. AT THE TIME THE TRUCK ONLY HAD 35,000 MILES ON IT. SINCE I WAS UNABLE GET ANY ASSISTANCE WITH MY VEHICLE FROM CHRYSLER, I WAS FORCED TO CALL AAA, A RELIABLE SERVICE AND PROVIDER TO TOW MY TRUCK. WHEN THE AAA TOW MAN ARRIVED HE INFORMED ME THAT I HAD A PROBLEM WITH MY SHIFT GEAR/TRANSMISSION. I IMMEDIATELY RESPONDED WITH GREAT SKEPTICISM, AS CHRYSLER'S SERVICE REPRESENTATIVES ASSURED ME THAT I NO LONGER SHOULD EXPERIENCE ANY PROBLEMS WITH MY TRANSMISSION. THE AAA REPRESENTATIVE WHOM WAS SENT TO TOW MY TRUCK MANAGED TO GET MY TRUCK STARTED AND I WAS ON MY WAY ONCE MORE. THE NEXT DAY I RETURNED TO THE DEALERSHIP AND TOLD THEM OF THE RECENT PROBLEMS I WAS EXPERIENCING AND IMMEDIATELY THEY CHECKED THE TRUCK IN. WHEN THE TRUCK WAS BEING CHECKED I NOTIFIED THE MECHANIC THAT THE TRUCK WOULD ONLY START IN NEUTRAL. I ALSO BROUGHT IT TO THEIR ATTENTION; A NEW PROBLEM THAT THE TRUCK WAS EXPERIENCING. THE TRUCK ROLLED BACKWARDS AND FORWARDS WHILE IN THE PARKING GEAR. AT THIS POINT, AS A VALUED CONSUMER, I WOULD LIKE TO RETURN THIS TRUCK WITH NO PENALTIES, BE REIMBURSE