2002 Jeep Grand Cherokee complaints

WHEN TURNING RIGHT, AND ONLY RIGHT, THERE IS A RUBBING OR SQUEALING NOISE COMING FROM THE STEERING COLUMN. IT OCCURS AFTER THE CAR HAS BEEN RUNNING AND ONLY WHEN SLOWLY TURNING THE WHEEL. DAIMLER CHRYSLER IS AWARE OF THE PROBLEM AND HAS A HYDRAULIC KIT SET UP TO FIX IT. THE DEALERSHIP WILL REPAIR THE PROBLEM BUT THE CONSUMER MUST PAY FOR IT. *NM

2002 GRAND CHEROKEE JEEP STARTED MAKING AN UNUSUAL NOISE WHEN FIRST STARTING THE CAR AND WHEN IDLING. MECHANIC SAID THAT THE COOLING FAN NEEDS TO BE REPLACED. AS THIS CAR ONLY HAS 41,000 MILES ON IT, I AM UPSET TO HAVE THIS PROBLEM. THIS IS THE THIRD JEEP THAT WE HAVE OWNED AND HAVE NEVER INCURRED THIS PROBLEM. *NM

FAN BLADE BROKE AND PENETRATED THE PROTECTIVE SHROUD ON MY 2002 JEEP GRAND CHEROKEE 4.0 SIX CYLINDER. I HAVE NOT TAKEN IT FOR REPAIR. I AM TAKING THE CAR IN 8/15/05. I DID NOT NOTICE ANY THING WRONG UNTIL THE VEHICLE OVER HEATED AND I LOOKED UNDER THE HOOD. *JB

COOLING FAN ON MY 2002 JEEP GRAND CHEROKEE BROKE AND DESTROYED THE FAN, SHROUD AND FAN MOTOR! *NM

UNDER NORMAL DRIVING CONDITIONS, AND THE DAY AFTER THE VEHICLE HAD BEEN SERVICED BY AN AUTHORIZED JEEP DEALER, THE FAN BLADE BROKE APART DAMAGING THE RADIATOR AND SHROUD. THE FAN, RADIATOR, AND SHROUD ALL HAD TO BE REPLACED. THE VEHICLE AS 68,000 MILES ON IT. *NM

DT: THE CONTACT OWNED A 2002 JEEP GRAND CHEROKEE. ON JUNE 30, 2005 THE ELECTRIC FAN ON THE ENGINE CAME APART AND SHOT THROUGH THE RADIATOR. COST ABOUT $900 FOR REPAIRS. THE MECHANIC SAID THIS WAS THE THIRD JEEP HE HAD REPAIRED IN THE LAST COUPLE OF WEEKS FOR THE SAME PROBLEM. THE MANUFACTURER WAS CONTACTED AND SAID THAT IT WAS NOT COVERED UNDER WARRANTY.*AK *JB

THE HEADLIGHTS TURN ON FOR APPROXIMATELY 10-15 MINUTES WITHOUT CAUSE. THIS OCCURS WITH THE ENGINE TURNED OFF, THE KEY REMOVED, AND USUALLY AFTER THE JEEP HAS BEEN PARKED IN THE GARAGE AND NOT OPERATED FOR SEVERAL HOURS AND SOMETIMES FOR SEVERAL DAYS. WE HAVE HAD THE PROBLEM LOOKED INTO BY THE LOCAL JEEP DEALER WHO COULD NOT FIND A PROBLEM. WE HAVE ALSO ENSURED THAT THE HEADLIGHT DASH SWITCH APPEARS TO BE WORKING CORRECTLY AND IS POSITIONED CORRECTLY. *NM

2002 JEEP GRAND CHEROKEE SE- BRAKE VIBRATIONS AND FRONT END SHIMMERS WITH HIGH SPEED BRAKEING WITH ONLY 28000 MILES. DC AND JEEP WARRENTY WILL NOT COVER NEW BRAKE ROTORS AND PADS TO RESOLVE ISSUE.

DT: THIS STARTING AGAIN FOR THE SECOND TIME ON APRIL 30TH, 2005, AND THIS HAPPENED BEFORE ABOUT A YEAR AND HALF AGO. THE ROTORS WENT OUT AGAIN FOR THE SECOND TIME. CONTACTED JEEP, AND THEY COVERED THE REPAIRS THE 1ST TIME, AND CURRENTLY THEY WERE GOING TO CHARGE CONSUMER FOR THE SECOND TIME. THIS VEHICLE ONLY HAS 38,450 MILES ON IT. DEALER RECOMMENDED PUTTING ON HEAVY DUTY ROTORS ON IT. *AK

I HAVE A 2002 JEEP GRAND CHEROKEE LAREDO THAT AFTER THE FIRST 10K MILES STARTED TO DEVELOP LOOSENESS IN THE STEERING COLUMN. IN ADDITION AT 90 DEGREE TURNS OR 45 DEGREE GYRATIONS, I HEAR TAPPING SOUNDS COMING FROM THE GEARBOX. AFTER CONTINUED USE PER THE DEALERS REFUSAL TO FIX THIS ISSUE AND CLAIMING THAT THIS IS A NORMAL BEHAVIOR OF THE GEAR BOX FOR THIS MODEL, I AM NOW EXPERIENCING POOR AND UNSAFE HANDLING OF MY JEEP. THE STEERING COLUMN WHEN SUBJECTED TO BUMPS OR HOLES IN THE ROADWAY WILL BEHAVE OR RESPOND IN AN ERRATIC FASHION TO THE POINT THAT THE VEHICLE FEELS LIKE YOU ARE ABOUT TO LOOSE CONTROL OF YOUR VEHICLE. IN WET OR SNOWY CONDITIONS THIS HAS RESULTED IN NEAR SIDE CRASHES WITH OTHER CARS ALONG SIDE MINE, BECAUSE THE SLIPPERY CONDITIONS REDUCE THE AMOUNT OF CONTROL YOU HAVE WITH YOUR VEHICLE AND HAVING A LOOSE OR NON-COOPERATIVE STEERING GEAR BOX MAKES THIS HAZARD EVEN WORSE. MY VEHICLE IS THE V6 MODEL, ACCORDING TO THE DEALER, ''CHRYSLER PUT AN OLDER VERSION OF A GEARBOX SYSTEM THAT IS NOT FOUND IN THE V8 MODELS''. THE LONGER I DRIVE THIS VEHICLE THE LOOSER THE STEERING COLUMN FEELS AND THE LOUDER THE TAPPING SOUND HAS BECOME. IN ADDITION THIS ISSUE HAS BEEN THE CAUSE OF THE ASSEMBLY STEERING BARS TO LOOSEN AND POTENTIALLY CAUSE TOTAL LOSS OF CONTROL OF THE VEHICLE. THE REASON I SAY THIS IS BECAUSE TWICE IN THE PAST TWO YEARS I HAVE COMPLAINED TO THE DEALER, THAT WHEN DRIVING AT 55 MPH THE STEERING COLUMN WILL JERK SEVERALLY, ACCORDING TO THE DEALER WAS A SIGN THAT

DT: THE CONSUMER STATES THAT THE BRAKES 2002 JEEP GRAND CHEROKEE VIBRATE AND JERK YOU ALL OVER THE ROAD AT HIGH SPEEDS ABOVE 40 MPH. EVEN AT LOW SPEEDS YOU CAN FEEL THE VIBRATION WHEN YOU APPLY THE BRAKES. THE FIRST PROBLEM WAS AT 7,986 MILES AND THE OWNER HAD TO HAVE THE BRAKE CALIPERS AND ROTORS REPLACED AS PER INSTRUCTION. THE OWNER SAID THAT THE VEHICLE WAS UNDER WARRANTY. THE SECOND PROBLEM IS AT 19,000 MILES ON THE SAME VEHICLE, THE BRAKES ARE DOING THE EXACTLY SAME THING AGAIN. THE OWNER HAS NOT HAD THE BRAKES FIXED AT THIS POINT BECAUSE THE JEEP DEALERSHIP SAID WOULD CALL THE OWNER BACK AFTER THEY TALKED TO THE FACTORY REPRESENTATIVE. THE OWNER HAS NOT TALKED TO ANY ONE AT CHRYSLER BUT CUSTOMER SERVICES AND THEY WOULD NOT GIVE THE CONSUMER ANY INFORMATION. THE OWNER FEELS LIKE THE VEHICLE WAS NOT FIXED RIGHT THE FIRST TIME. THERE ARE NOT ANY RECALLS ON THE VEHICLE. THE OWNER IS WAITING ON THE DEALERSHIP TO CALL AND TELL HIM WHAT TO DO. THE VEHICLE HAS BEEN REGULARLY MAINTAINED. *NM

DT: CONTACT STATES WHILE DRIVING HIS VEHICLE ABOUT 65 MPH, THE ENTIRE VEHICLE STARTED SHAKING BECAUSE FRONT CALIPERS LOCKED DOWN ON THE ROTORS. THE FRONT TIRE BECOMES SO HOT THAT SMOKE STARTS COMING FROM THE TIRE. THIS WAS THE FIRST TIME THE VEHICLE HAS HAD THIS PROBLEM. THE VEHICLE IS AT THE SERVICE DEALER AND THERE IS A NEW BRAKE KIT AVAILABLE FOR THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED LETTING THE CONSUMER KNOW THERE WAS A PROBLEM WITH THE BRAKES. *NM

(1) I LEASED A 2002 JEEP GRAND CHEROKEE AND HAVE HAD IT FOR 3 YEARS. (2) 2 WINDOW REGULATORS (2 DIFFERENT DOORS) HAVE FAILED AND ALL SPEAKERS HAVE BLOWN. WHEN I PURCHASED A REPLACEMENT WINDOW REGULATOR FOR $246.10(1ST INCENDENT) I SAW THAT THE MANUFACTUER HAD REINFORCED THE PROBLEM AREA THAT WENT WRONG WITH BOTH OF MY REGULATORS; THIS TELLS ME THAT THE MANUFACTUER IS AWARE OF THE REGULATORS FAILING. AS FOR THE SPEAKER, I HAVE BEEN TOLD BY NUMEROUS CAR AUDIO REP'S THAT EVERY TIME A JEEP GRAND CHEROKEE COMES IN THAT THEY HAVE BLOWN SPEAKERS(ALL 6); THEY GO ON TO TELL ME THAT IT IS BECAUSE THE VEHICLE MANUFACTUER PLACED AN AMPLIFIER THAT IS WAY TO POWERFUL FOR THE SPEAKERS. MY SPEAKER FAILED AT APPROX. 23,000 MILES UNDER NORMAL USE. (3)LUCKLY, I AM A TRAINED MECHANIC AND CAN MAKE THE REPAIRS MYSELF OR THE COSTS WOULD HAVE BEEN MUCH GREATER. I HAVE HAD TO PURCHASE 2 WINDOW REGULATORS AT $246.10 EA AND THE SPEAKERS TOTALED $256.76 WITH A WARRANTY. ** ALSO, I WOULD LIKE TO POINT OUT THAT WHEN MY REGULATORS FAILED THE WINDOWS JUST FELL DOWN INSIDE OF THE DOOR; THIS LEFT MY VEHICLE VULNERABLE TO WEATHER, THEFT AND OTHER SAFETY FACTORS.

DT: THE WHEELS ON THE OWNERS 2002 JEEP CORRODED AND LEAKED AIR FROM THREE WHEELS DUE TO THE WINTER ROAD SALT/WEATHER CONDITIONS. THE OWNER HAS TO CHECK THE AIR IN THE TIRES CONSTANTLY. THE OWNER CONTACTED THE DEALER WHOM SAID THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS LO LONGER UNDER WARRANTY. THE FIRST WHEEL WAS REPLACED UNDER WARRANTY, THE OWNER IS NOT SURE WHAT HE IS GOING TO DO WITH THE WHEELS YET AND JUST KEEPS PUTTING IN AIR FOR TIME BEING. *AK *TT *NM

REPEATED WARPING OF THE BRAKE ROTORS ON MY 2002 JEEP GRAND CHEROKEE, THREE TIMES IN 36,000 MILES. THIS CAUSES EXCESSIVE SHAKING WHEN BRAKING.

DT: 2002 GRAND CHEROKEE OVERLAND. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE REPAIRED, BECAUSE THE BRAKE PEDAL PULSATED AND THE STEERING WHEEL VIBRATED, THE DEALERSHIP SAID THE PROBLEM WAS WITH THE BRAKE ROTORS, THE DEALER TURNED THE ROTORS ON TWO SEPARATE OCCASIONS, THE THIRD TIME THE CONSUMER TOOK IT BACK TO THE DEALER THEY REPLACED THE ROTORS, IT TEMPORARILY FIXED THE PROBLEM. THE CONSUMER CALLED CHRYSLER AFTER THE PROBLEM OCCURRED AGAIN, CHRYSLER TOLD THE CONSUMER TO TAKE IT BACK TO THE DEALER, THE DEALER SAID THAT IT STILL HAD THE SAME PROBLEM, THE DEALER CONTACTED CHRYSLER, THEY TOLD THE DEALER THAT THEY WOULD NOT REIMBURSE THEM FOR FIXING THE PROBLEM BECAUSE IT WAS NO LONGER UNDER WARRANTY, WHEN THE PROBLEM HAD FIRST OCCURRED IT WAS STILL UNDER WARRANTY AND THE DEALER FAILED TO COMPLETELY CORRECT THE PROBLEM, WHEN THE CONSUMER FIRST HAD THE PROBLEM THE DEALER HAD SAID THAT IT WAS THE ANTI-LOCK BRAKES AND THAT THE PROBLEM WAS NORMAL, DEALER HAD TALKED THE CONSUMER OUT OF HAVING ANYTHING DONE TO FIX THE PROBLEM. *JB

THE COOLING FAN BLADE JUST BROKE WHILE STOPPED AT A LIGHT. IT MADE THE CAR THUMP I THOUGHT SOMEONE HIT US BUT THE FAN BLADES BROKE THE FAN SHRODE AND PUT DENTS ALL IN THE RADIATOR AND BROKE THE FAN GUARD. THIS VECHILE HAS HAD MANY OF THE SAME PROBLEMS DUE TO THE ELECTRICAL SYSTEM. WE LEASE THE JEEP AND HAVE PUT $$$ IN IT BECAUSE THEY WOULD NOT TAKE IT BACK AS A LEMON WITH IN THE 2 YEARS. I STILL HEAR A BEEP COMING FROM UNDER THE DASH THAT JEEP NEVER FOUND THE PROBLEM OR FIXED IT. I JUST HAD THE FAN RELAY CHANGED BECAUSE IT WENT OUT. WITH IN THE FIRST 2 YEARS I HAD IT IN THE SHOP FOR A VARIETY OF ELECTRICAL PROBLEMS I HAVE ALL THE PAPER WORK. I AM AFRAID THE JEEP WILL CATCH ON FIRE OR CAUSE AN ACCIDENT. I'VE ALSO CHECKED MANY OTHER THINGS THAT WERE ISSUES WITH THE JEEP. LEAKING SHOCKS AND TRANSMISSION PAN AND EMISSIONS IS NOW LEAKING. THE CHECK ENGINE LIGHT STAYS ON AND EVERY TIME I GET IT CHECKED IT'S A DIFFERENT PROBLEM. I'M OUT OF MY WARRANTY NOW BUT THERE HAVE BEEN SO MANY DIFFERENT THINGS WRONG. THE DEALER REPLACED 2 OF 4 LEAKING SHOCKS THEY LEFT THE TRANSMISSION PAN LOOSE WHEN THEY REPLACED A PART IN THE TRANSMISSION. THIS JEEP IS UNSAFE FOR THE ROAD IT HAS LOST POWER IN THE PAST WHILE TRAVELING SO THEY REPLACED THE BATTERY TWICE WITH IN A MONTH.

THE FRONT BRAKE ROTORS ARE NOT BUILT STRONG ENOUGH. THEY WILL WARP WITHIN 12,000 TO 14,000 MILES, CAUSING THE FRONT END TO SHAKE VIOLENTLY WHEN THE BRAKES ARE APPLIED. THIS HAPPENS WELL BEFORE THE BRAKE PADS ARE WORN ENOUGH TO BE REPLACED. MY JEEP HAS 32,000 MILES AND HAS ALREADY GONE THROUGH TWO SETS OF ROTORS, AND WILL BE NEEDING ANOTHER SET SOON.

DT: THE CHROME RIMS THAT WERE AN OPTION ON THE VEHICLE, ON THE INSIDE METAL CORRODED AND PEELED OFF. ALREADY TALKED TO THE DEALER, AND THE MANUFACTURER NOTICED THIS . JUST THIS WEEK. THE TIRES ARE GOODYEAR, WRANGLERS. *AK THE TIRES NOW ARE MICHELIN TIRES WHICH WERE CHANGED AT 50,000 MILES. THE WHEEL OR RIM HUBS HAD TO BE BROKEN OFF BECAUSE THEY WERE RUSTED OUT DUE TO CORROSION. *TT *SB

DT: THE CONSUMER'S FRONT ROTORS AND BRAKES WARPED. THEY SEEMED TO BE REPLACED EVERY 5000 TO 7000 MILES. THE BRAKE PEDAL PULSATED AND FINALLY GAVE OUT. THE CONSUMER HAS HAD THE BRAKES AND CALIPERS REPLACED ONCE AND ROTORS 3 TIMES, AND NOW THE BRAKES AND ROTORS ARE BEING REPLACED AGAIN. THE CONSUMER HAS REPLACED BRAKES AND ROTORS AT 7913, 1906, 24654, 32334 MILES.*AK FRONT BRAKE CALIPER WERE REPLACED AT 7913 MILES.*SB *NM

ENGINE LIGHT CAME ON MY JEEP I TOOK IT TO THE DEALERSHIP AND THEY INFORMED ME THE LIGHT IS FROM A MALFUNCTION WITH THE GAS CAP SEAL. ALSO THE HEATER AND A/C DON'T WORK AND I HAD THEM LOOK INTO IT THEY SAID THE MAIN DEVICE INSIDE THE DASH WAS MALFUNCTIONING AND WANT TO CHARGE ME OVER $850. ALSO MY SEAT HEATERS DON;T WORK ANYMORE AND AGAIN THEY SAID THE HEATING PAD FAILED. THEY REFUSE TO REPAIR THE MALFUNCTIONING PARTS STATING IT'S NOT COVER IN THE WARRANTY THAT ENDED 1 AND A 1/2 MONTH AGO

DT: CONTACT STATES THE BRAKES PULSATE WHICH CAUSES THE VEHICLE TO SHAKE. THE BRAKES HAVE BEEN REPLACED ONCE, BUT REPAIRED 3 TIMES. THE PROBLEM CONTINUES. *AK

DT: CONSUMER HAD TO REPLACE BRAKES, PADS, AND ROTORS 4 TIMES IN 9,000 MILES. WHEN APPLYING BRAKES CAR WILL SHAKE VIOLENTLY. *AK

DT: CONTACT STATES THE ROTORS ON THE VEHICLE WARP AND CAUSE THE VEHICLE TO SHAKE. THE ROTORS HAVE BEEN REPLACED 4 TIMES, THEY NEED TO BE REPLACED FOR THE 5TH TIME.*AK

2002 JEEP GRAND CHEROKEE EXPERIENCED PROBLEMS WITH THE ROTOR AND PADS.*MR THE DEALER REPLACED THE ROTORS AND PADS AT 20000 MILES AND 29000 AT 35000 THE ROTORS HAD TO BE RESURFACED. AT 37000 THE ROTORS HAD TO BE REPLACED AGAIN. NOW AT 39000 MILES THE BRAKES ARE BECOMING A PROBLEM AGAIN. *NM

WHEN I PUT MY CAR IN DRIVE, THERE WAS A LOUD BANG - SOUNDED LIKE THE CAR WAS SHOT, SO I PULLED OVER. COOLANT WAS LEAKING OUT AND THERE WERE PIECES OF BLACK PLASTIC ALL OVER THE GROUND. WHEN I LIFTED THE HOOD, I FOUND THAT ONLY HALF MY FAN WAS ATTACHED. THE OTHER HALF APPARENTLY BROKE OFF AND BLEW THREW MY RADIATOR. I HAD TO REPLACE THE FAN, MOTOR, RADIATOR, THE FAN SHROUD AND COOLANT. THE GARAGE SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. THIS WAS AN EXPENSIVE REPAIR WITH NO WARNING SIGNS. THE CAR IS PAMPERED AND MAINTAINED WELL. *JB

WAS STOPPED AT A SERVICE STATION, WHEN I PLACED THE CAR INTO GEAR IT LURCHED BACK AS IT PASSED THROUGH REVERSE ,AND THEN WENT FORWARD AT FULL THROTTLE. THE JEEP CANNOT BE PUT INTO GEAR WITHOUT DEPRESSING THE BRAKES. THE BRAKES DID NOT HOLD WHEN THE VEHICLE WAS A FULL THROTTLE. IF I HAD NOT DRIVEN IT INTO A POLE I WOULD HAVE HIT NUMEROUS OTHER CARS. THE JEEP DEALER WAS UNABLE TO FIND ANY PROBLEM WITH THE VEHICLE. I AM VERY CERTAIN THAT I HAD MY FOOT ON THE BRAKE AND NOT ON THE ACCELERATOR.*AK

WARPED BRAKE ROTORS . . . JEEP HAS A MAJOR PROBLEM WITH THIS POTENTIAL SAFETY ISSUE AND REFUSES TO ACKNOWLEDGE OR CORRECT THE PROBLEM. SHAME ON THEM FOR NOT REPLACING THEIR FAULTY PARTS.*AK

WHILE ATTEMPTING TO SLOW DOWN FROM HIGH OR LOW SPEEDS THE STEERING VIBRATED VIOLENTLY. THE DEALER STATED THE ROTORS NEED TO BE REPLACED. *JB WHEN ATTEMPTING TO STOP OR SLOW DOWN, THE VEHICLE VIBRATES. CONSUMER WAS TOLD BY DEALERSHIP THAT THERE WAS NOTHING WRONG WITH THE ROTORS. THE CONDITION WORSENS EVERY 3,000 MILES. *TT

VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL & FMINOR PEDAL PULSATION (BRAKE ROUGHESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. THIS CONDITION MAY BE CASUED BY THICKNESS VARIATION OF THE BRAKE ROTOR SYSTEM. TO CORRECT THIS PROBLEM BRAKES & CALIPERS MUST BE REPLACED. I FEEL THAT ANYTHING HAVING TO DO WITH THE BRAKES ON A VEHICLE SHOULD BE THE RESPONSIBILITY OF THE VEHICLE MANUFACTURE TO CORRECT. I CONSIDER BRAKES A LIFE/DEATH SITUATION. THERE IS A TECHNICAL SERVICE BULLETIN FROM JEEP # 05-0036-02 REV. B, DATE 12/16/2002.*AK

FAULTY DUAL CLIMATE CONTROL. *AK

I OWN A 2002 JEEP GRAND CHEROKEE, IN LESS THAN 3 YRS, THE HEATING ACTUATORS AND SWITCHING BAFFLES FOR HEAT/COOLING SPLIT TEMPERATURE. CONTROL HAS FAILED AFTER THIS SHORT TIME, WHICH IS A DESIGN ISSUE ! WARRANTY DID NOT COVER THE COST TO REPAIR. *AK

ACCELLERATOR STUCK SEVERAL TIMES OVER A 24 HR PERIOD. CAR WAS A JEEP CHEROKE 2002 JEEP [XXX]. THE LAST TIME THE ACCELERATOR STUCK REQUIRED THE DRIVER TO DRIVE THE JEEP OFF THE ROAD AND HIT A TREE TO STOP THE CAR. JEEP WAS TOTALED - NO ADDITIONAL INVESTIGATION DONE BY DEALERSHIP OR INSURANCE COMPANY.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WINDSHIELD WIPER ARM BROKE AND HAD TO BE REPLACED BECAUSE IT WAS SCRAPING THE WINDOW.*AK

AT 15000 MILES THE ROTORS WARPED. AS A RESULT, WHEN APPLYING THE BRAKES THE FRONT END SHOOK VIOLENTLY. THE PART WAS REPLACED THREE TIMES. HOWEVER, PROBLEM RECURRED. *AK CONSUMER WAS TOLD BY JEEP THAT THIS IS A PROBLEM IN ALL GRAND CHEROKEE SINCE 1999 AND THAT THERE IS NO FIX (AFTER MARKET ROTOR WILL NOT FIX THE PROBLEM). *BF *NM

I HAVE A 2002 JEEP GRAND CHEROKEE LAREDO, MANUFACTURED 8-2001. IN NOVEMBER 2004, THE CAR BEGAN TO HAVE A HARD START TO IT. THE LONGER THE CAR SAT, THE LONGER IT TOOK TO START IT. SOMETIMES THE CRANKING WENT ON FOR ABOUT 10 SECONDS. IT WOULD DO THIS FOR 2-3 WEEKS AND THEN STOP FOR 2-3 WEEKS AND THEN REPEAT THE CYCLE. THE CHECK ENGINE LIGHT CAME ON AND THE MESAGE WAS 341: MEANING CAMSHAFT SENSOR MALFUNCTION. IT IS INVOLVED IN RELAYING POWER TO THE ENGINE AND, IF IT FAILED, COULD RESULT IN LOSS OF POWER WHILE IN MOTION. I SPENT $220 TO HAVE IT FIXED. HOWEVER, THE HARD START STILL CONTINUED. I WENT TO A JEEP DEALERSHIP WHERE THEY TOLD ME, WITHOUT A DOUBT, THAT IT WAS THE FUEL PUMP. I ASKED THEM HOW IN 3 MINUTES THEY COULD KNOW THAT. THEY TOLD ME THAT THERE HAS BEEN A REALLY HIGH FAILURE RATE OF THE FUEL PUMP MODEL WHICH WAS INSTALLED IN MY CAR. THEY TOLD ME THAT IT HAS BEEN A PERSISTENT PROBLEM IN GRAND CHEROKEES IN YEARS 1999-2003. I ASKED WHY THEY HAD NOT ISSUED A RECALL OR INVESTIGATIOIN AND THE SERVICE ASSISTANT TOLD ME THAT THE COST TO REPLACE THESE FUEL PUMPS WOULD BE EXHORBITANT IF DONE ACROSS A MASS SCALE. HOWEVER, HE WAS MORE THAN HAPPY TO GIVE ME A $550 BILL TO HAVE THE FUEL PUMP REPLACED. I HAD NO CHOICE BUT TO PAY IT BECAUSE, AT SOME POINT, IT WOULD FAIL ALTOGETHER RESULTING IN AN INOPERABLE VEHICLE. MY COMPLAINT IS THIS: IF THEY ARE AWARE OF A SERIOUS FUEL SYSTEM FAILURE THAT IS WIDESPREAD AND THEY REFUSE TO PUBLICLY ACKNOWLEDGE THIS FUEL SYSTEM FAILURE, IS THERE SOM

AIR BAG LIGHT CAME ON WHILE DRIVING. DEALER SAID IT COULD BE CAUSED BY A NUMBER OF PROBLEMS.*AK

I HAD THE EXACT SAME PROBLEM AS BELOW. HAD IT REPAIRED AND THE DEALERSHIP SAYS THEY REPAIR 2 - 3 EVERY WEEK AND THEY EVEN GAVE ME A COPY OF THE SERVICE BULLETIN THAT JEEP PUTS OUT TO THEIR MECHANICS. SERVICE MANAGER SAYS HE HAS COMPLAINED TO JEEP ABOUT RECALLING BUT THEY TOLD HIM IT WAS TOO EXPENSIVE OF A PART AND NOT A SAFETY ISSUE. 2002 GRAND CHEROKEE LIMITED HAS A KNOWN PROBLEM WITH THE DUAL CLIMATE CONTROL SYSTEM. A DOOR IN THE SYSTEM ROUTINELY BREAKS OR STRIPS AS SOON AS THE VEHICLE HAS PASSED THE MANUFACTURERS WARRANTY END DATE. ONE SIDE(DRIVERS) OF THE SYSTEM WORKS AS ADVERTISED, HOWEVER THE PASSENGER SIDE WILL ONLY BLOW EXTREMELY COLD AIR. THE COST TO RECTIFY THIS ANOMALY IS AROUND $800 AT A JEEP DEALERSHIP. FROM READING SEVERAL AUTOMOTIVE REPAIR FORUMS ON THE INTERNET, THIS PROBLEM IS OCCURRING IN A VERY HIGH NUMBER, PROBABLY PERCENTAGE OF VEHICLES. SUPPOSEDLY JEEP IS AWARE OF THE DEFECTIVE PART USED IN THE SYSTEM AND IS NOT DOING ANYTHING ABOUT IT.*AK

THE ROTORS IN MY GRAND CHEROKEE HAVE FAILED EARLY ON MY 2002. I HAD TO HAVE THEM REPLACED--UNDER 5000 MILES--THEN AT 22000 THEY FAILED AGAIN AND THIS TIME THEY CUT THEM DOWN--NOW AT 35000, I HAVE TO HAVE THEM REPLACED. THESE ARE CHRYSLER / MOPAR PARTS--THIS IS A JEEP--LIKE A TRUCK--SO WHY IS THIS A PROBLEM--NOT ONLY I HAVE HAD THIS PROBLEM--WHEN SPEAKING WITH FULLERTON, IN SOMERVILLE NJ, I WAS TOLD BY THE SERVICE MANAGER THAT IT HAS BEEN A PROBLEM AND EVEN HIS WIFE'S JEEP DID IT--HOWEVER SINCE HE REPLACED WITH A NON CHRYSLER/MOPAR PART, HE HAS NOT SEEN ANY CONTINUING PROBLEMS. I FEEL THAT THESE PARTS ARE DEFECTIVE AND SINCE THIS IS THE 3RD TIME OF THIS HAPPENING, I AM ANNOYED. I CALLED THE CHRYSLER CONSUMER LINE AND I WAS TOLD THAT IF I HAD CALLED BEFORE THE VEHICLE WAS REPAIRED, THAT MAYBE SOME OF THE COST COULD HAVE BEEN ADJUSTED--THIS IS AFTER THE FACT- CAN ANYTHING BE DONE?*AK

TWO OF THE WHEELS ON THE CONSUMER'S 2002 JEEP GRAND CHEROKEE LEAKED AIR DUE TO RUST. *NM THE CONSUMER WAS TOLD THE INSIDE OF THE RIM WAS RUSTING. *JB

CONSUMER COMPLAINED ABOUT A FRONT ROTORS. PROBLEM. THEY HAD TO BE REPLACED EVERY 15,000 MILES. OWNER CONTACTED THE DEALER AND THE MANUFACTURER, WHO STATED THAT THE WEAR TIME WAS NORMAL. *AK

STEERING COLUMN PULSES WHILE APPLYING THE BRAKES AND HAS SINCE THE PURCHASE OF THE AUTOMOBILE. I AM TOLD THIS IS NOT COVERED BY THE WARRENTY AND WILL COST $ 200.00 TO CORRECT. I FEEL THIS SHOULD BE COVERED BY THE WARRENTY.*AK

BAD ROTORS. MY ROTORS WERE WARPED AT 13,000 MILES, DEALER DIDN'T FIX, I HAD RESURFACED AT MY COST. NOW 28,000 MILES AND SAME PROBLEM. I HAVE HAD MANY OTHER VEHICLES AND HAVE NEVER ONCE HAD WARPED ROTORS. I'M THE ONLY PERSON WHO DRIVES THE JEEP AND THE CLAIM ITS BAD DRIVING. THIS HASN'T CAUSED AN ACCIDENT YET, BUT WITH THE VIOLENT SHAKING OF THE CAR WHEN BRAKING IT VERY WELL COULD. *NM

19,000 MILES BRAKES PULSATING AND CAR SHAKING AT ALL SPEEDS, ROTORS AND PADS REPLACED. AT 30,000 MILES BRAKES AGAIN PULSATING AND CAR SHAKING.*AK

BRAKE ROTORS WARP EVERY 10,000 - 12,000 MILES MAKING STOPPING THE VEHICLE AND CONTROLLING THE VEHICLE DIFFICULT WHEN APPLYING THE BRAKES. *JB

THE BRAKE ROTORS WERE SERVICED THREE TIMES BECAUSE THE VEHICLE SHOOK WHEN DRIVING OR WHEN ENGAGING THE BRAKES. DEALER AND MANUFACTURER REFUSED TO MAKE THE REPAIRS AGAIN.*AK

2002 JEEP GRAND CHEROKEE DEVELOPED PROBLEMS WITH THE TRANSMISSION.***NO ANSWER REQUIRED***. *MR THIS PROBLEM OCCURRED ONCE WHILE THE VEHICLE WAS ON AND ONCE WHILE IT WAS OFF. THE SECOND INCIDENT CAUSED $6000 WORTH OF DAMAGE TO THE VEHICLE. *NM

THE VEHICLE'S FRONT BRAKES HAVE BEEN REPLACED FIVE TIMES IN UNDER 24000 MILES. *NM THE CONSUMER WAS INFORMED THAT CHRYSLER HAD NO FIX FOR THE PROBLEM. THE CONSUMER REQUESTED A FULL REFUND FOR THE MONEY HE SPENT ON REPAIRS. THE FRONT BRAKE ROTORS WERE WARPED AND THE PADS WERE LOW. *SC *JB

THE MANUFACTURER PUT THE WRONG SIZE TIRES ON THE VEHICLE. IT WAS TOLD TO THE CONSUMER AT 24,000 MILES THAT TIRES WERE WORN OUT. CONSUMER COULD NOT GET THE RIGHT TIRE FOR THE VEHICLE. GOODYEAR WRANGLER, ST ALL SEASON, P22575R16, 104S, WEIGHT RATING 1984 MAXIMUM. *AK.....GOODYEAR TIRES WORE OUT AT 23000 MILES. CONSUMER CLAIMED THAT HE WAS TOLD BY GOODYEAR THAT HE SHOULD GET 60000 TO 70000 MILES ON THAT TIRE. IN CHECKING FOR REPLACEMENTS BOTH B.F.GOODRICH AND MICHELIN REFUSED TO PUT THEIR TIRES ON CONSUMER'S VEHICLE. THEY STATED THAT THEIR TIRE MUST HAVE A RATING OF 106S. *AK

VEHICLE - 2002 GRAND JEEP CHEROKEE LTD PROBLEM - 03/14/2002, 06/27/2003 COMPLAINT - "TICKING" AND RATTLING NOISES FROM FRONT DASH AND FLOOR GEAR SHIFT AREA WHEN DRIVING WITH AND WITHOUT THE HEAT OR AIR TURNED ON. WAS TOLD THAT THE BLEND DOORS WERE OPERATING NORMALLY FOR THIS VEHICLE AND THERE WAS NO PROBLEM. 11/23/2004 HAD TO BRING THE VEHICLE IN FOR REPAIR - HEAT WAS GONE ON THE PASSENGERS SIDE. I NOTICED THAT THERE ARE AT LEAST 4 OTHER REPORTS ODI REPORTS FOR THIS SAME PROBLEM. HAPPENS WHEN THE WARRANTY EXPIRES - I AGREE - WHAT A SCAM !!!! *JB