2002 Jeep Grand Cherokee complaints

DT*: THE CONTACT STATED THE ENGINE OVERHEATED AND CRACKED THE RADIATOR DUE TO THE RADIATOR FAN HAVING FRACTURED INTO PIECES. THE SERVICE DEALER WAS CONTACTED FOR REPAIRS. THE CONTACT HEARD OF A RECALL FOR THE SAME ISSUE IN A NEWS REPORT, BUT WAS INFORMED BY THE SERVICE DEALER AND MANUFACTURER THAT THERE WAS NO SUCH RECALL IN EFFECT. AT A LATER DATE THE MANUFACTURER WAS NOTIFIED OF A NHTSA RECALL #06V199000; REGARDING ENGINE AND ENGINE COOLER, COOLING SYSTEM FAN BY THE CONTACT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT*: THE CONTACT STATED THE PASSENGER SIDE FRONT AND REAR AND THE DRIVER SIDE FRONT POWER WINDOWS SLID DOWN ON THEIR OWN AND WOULD NOT COME BACK UP. THERE WAS A BROKEN WHITE PLASTIC PIECE NOTED INSIDE THE WINDOW. THE CONTACT REPLACED THE DRIVER SIDE FRONT WINDOW. THE DEALERSHIP WAS CONTACTED. ADDITIONALLY, ONCE WHILE DRIVING ON A DRY HIGHWAY AT 60 MPH, THE CRUISE CONTROL WAS SET AT 60 MPH; WHEN THE CONTACT DEPRESSED THE BRAKE, THE CRUISE CONTROL DID NOT DEACTIVATE AND ACCELERATED UNTIL THE GAS PEDAL WENT TO THE FLOOR. THE CONTACT APPLIED THE BRAKE AGAIN AND THE VEHICLE SLOWED TO A STOP.

ON SUNDAY AUGUST 20 I NOTICED THAT MY VEHICLE WAS SHAKING AT CERTAIN SPEEDS. ON MONDAY AUGUST 21 I TOOK MY VEHICLE TO A MECHANIC WHO DIAGNOSED THAT WE NEEDED NEW SPARK PLUGS. THE SPARK PLUGS WERE REPLACED. ON TUESDAY AUGUST 22 WHEN I WAS LEAVING WITH MY VEHICLE IT WAS STILL SHAKING AND THE CHECK ENGINE LIGHT WAS ON. THE MECHANIC DIAGNOSED THE PROBLEM AS A BAD 02 SENSOR. ON WEDNESDAY AUGUST 23 HE CALLED AND TOLD ME THAT THE O2 SENSOR WAS NOT THE PROBLEM AND THAT I NEEDED TO TAKE IT TO THE DEALERSHIP. ON THURSDAY AUGUST 24 I TOOK MY VEHICLE INTO THE DEALERSHIP. THEY TOLD US THAT THEY COULDN'T FIGURE OUT WHAT THE PROBLEM WAS AND THAT THEY WERE GOING TO HAVE TO TAKE THE ENGINE APART. THEY CALLED ME ON FRIDAY AUGUST 25 AND SAID THAT THEY WERE GOING TO HAVE TO REPLACE THE CAMSHAFT AND LIFTERS BECAUSE OF "CARBON BUILD UP". WHEN ASKED WHAT CAUSED THE BUILD UP THE MECHANIC SAID THAT HE DID NOT KNOW. WHEN ASKED IF THIS WAS A COMMON PROBLEM WITH JEEPS THE MECHANIC SAID YES. *NM

DT*: THE CONTACT STATED THE VEHICLE DID NOT STOP WHILE THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL MUST BE PUMPED IN ORDER TO STOP. THE DEALERSHIP DETERMINED THE ROTORS WERE TOO THIN FOR THE VEHICLE AND THICKER ROTORS SHOULD BE INSTALLED.

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, A DOG PUSHED THE GEAR SHIFTER INTO REVERSE WHICH CAUSED THE HIGH GEAR IN THE TRANSMISSION TO BE INOPERABLE. THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE SHIFT BUTTON FAILED.

DT*: THE CONTACT STATED THE DRIVER'S SIDE HEATED SEAT BECAME SO HOT THAT IT FELT LIKE THE SEAT BURNED THE CONTACT'S LEG. INITIALLY THE SEAT BECAME VERY HOT INTERMITTENTLY. A WEEK PRIOR TO COMPLETE FAILURE, THE SEAT BECAME EXTREMELY HOT EVERY DAY. THE SEAT'S HEAT FUNCTION STOPPED WORKING. THE CONTACT DID NOT HAVE A PHYSICAL BURN. THERE WAS A NHTSA RECALL, # 06V197000, REGARDING THE SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 11/21/06. *JB

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS STARTED WITH A CHILD WITH DOWN SYNDROME STANDING OUTSIDE OF THE VEHICLE, THE FAN BLADES BROKE RESULTING IN A LOUD POP. THE BLADES DENTED THE RADIATOR AND BROKE THE SHROUD. THE CONTACT EXPRESSED CONCERN REGARDING THE SAFETY OF HER CHILD DURING THIS INCIDENT. IN JUNE 2006, THE VEHICLE WAS TAKEN TO THE DEALER FOR A NOISE AND IT OVER-HEATED. THE DEALER COULD NOT DETERMINED THE PROBLEM WITH THE VEHICLE. THE CONTACT BELIEVES THE INCIDENT WAS RELATED TO THE RECENT FAILURE.

ON 6/19/06 WE TOOK THE JEEP IN TO ANCIRA JEEP ON 281 N. BECAUSE OF OVERHEATING AND A RUMBLING NOISE. THEY CHECKED IT OUT AND FOUND NOTHING WRONG WITH THE FAN OR MOTOR AND PAID $80.50. NOW ON FRIDAY 8/25/96 WE HEARD A LOUD POP SOUND AND THEN THE CAR STARTED TO OVERHEAT, STOPPED THE CAR UNTIL IT COOLED DOWN AND CHECKED THE WATER LEVELS IN THE RADIATOR. ON 8/26 HAD A MECHANIC LOOK AT IT AND FOUND THE THAT ALL THE BLADES TO THE FAN WERE BROKEN OFF AND HAD BROKEN THE RADIATOR SHIELD AND DENTED THE RADIATOR. WE CAN NOT DRIVE THE CAR IF IT IS OVERHEATING AND LOOKING AT ALL THE COMPLAINTS IT IS CLEAR THAT THIS IS A MAJOR RECALL ISSUE THAT NEEDS TO BE 1-800-853-1403 FOR CLOSE TO 2 HOURS DURING MY BREAKS AND STILL HAVE BEEN UNABLE TO GET SOME ASSISTANCE. I DO HAVE A REFERENCE # AND WILL KEEP TRYING LATER AFTER I GET OUT OF WORK. PLEASE, PLEASE WE NEED ASSISTANCE, MY SON NEEDS HIS CAR TO DRIVE TO COLLEGE AND WE HIS PARENTS HAVE TO WORK. THANK YOU FOR ANY ASSISTANCE. *JB

DT*: THE CONTACT STATED THE VEHICLE'S COOLING SYSTEM FAN WENT OUT. THE VEHICLE HAD THE SAME SYMPTOMS AS DESCRIBED UNDER RECALL 06V199000. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER STATED THEY WILL NOT REIMBURSE THE CONTACT.

LARGE VIBRATION IN CAR WAS NOTED ALONG WITH NOISES EMANATING FROM UNDER THE HOOD. I LIFTED THE HOOD TO FIND THE RADIATOR AND SHROUD SHAKING VIOLENTLY AND PIECES OF PLASTIC WAS THROWN FROM THE FAN AT ME!. IT SEEMS ONE OF THE BLADES BROKE OFF SUBSEQUENTLY CAUSING THE FAN TO BE OUT OF BALANCE AND BREAK APART DESTROYING THE SHROUD --BLADES ALSO WENT INTO THE RADIATOR AND DAMAGED IT AS WELL. *JB

DT*: THE CONTACT STATED WHILE PARKED WITH THE ENGINE RUNNING A NOISE WAS OBSERVED UNDER THE HOOD. AFTER INSPECTING THE VEHICLE THE PLASTIC BLADES OF THE ELECTRIC MOTOR FAN SEPARATED AND PENETRATED THE SHROUD AND RADIATOR. THERE WAS A RECALL #06V199000 PERTAINING TO THE ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED.

MY JEEP EXPERIENCED THE FAILURE IN THE NHTSA CAMPAIGN ID 06V199000 PRIOR TO THE RECALL. AT THE TIME, I CONTACTED CHRYSLER TO SEE IF THIS WAS WARRANTED PART. THEY ADVISED ME IT WAS NOT AND THAT I SHOULD HAVE THE CAR REPAIRED ON MY OWN. IN 6/06, I SAW THE ANNOUNCEMENT OF THE RECALL. I HAVE CONTACTED CHRYSLER NUMEROUS TIMES REGARDING THE RECALL AND BEEN TOLD THAT MY VIN # IS NOT INCLUDED IN THE RECALL AND THAT THEY CANNOT HELP ME. WHAT RECOURSE DO I HAVE TO BE REIMBURSED FOR MY OUT OF POCKET EXPENSES FOR A PRODUCT FAILURE THAT WAS RECALLED? *JB

DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THERE WAS A POPPING NOISE FROM UNDER THE HOOD. THE STEERING WHEEL VIBRATED, WHICH PROMPTED THE CONTACT TO TAKE THE VEHICLE TO A PRIVATE REPAIR SHOP. THE CERTIFIED MECHANIC DETERMINED THAT THE COOLING FAN HAD SEPARATED AND DESTROYED THE FAN SHROUD. THE PIECES ALSO DAMAGED THE RADIATOR, CAUSING A MAJOR COOLANT LEAK. THE REPAIR SHOP REPLACED THE COOLING FAN, RADIATOR, AND THE FAN SHROUD. THERE WAS A PENDING NHTSA RECALL # 06V199000, PERTAINING TO THE COOLING SYSTEM FAN. THE RECALL WAS EXPECTED TO BEGIN DURING AUGUST 2006. UPDATED 10/25/2006 - THE MANUFACTURER REIMBURSED THE CONSUMER FOR THE COST OF THE REPAIRS. *NM

AFTER READING ALMOST ALL COMPLAINTS WITH OTHER 2002 JEEP GRAND CHEROKEES, I HAVE TO PUT IN MY TWO CENTS WORTH. I CAN RELATE TO ALMOST EVERY COMPLAINT THAT THERE IS. I JUST HAD BOTH MY FRONT LEFT AND RIGHT WINDOW REGULATORS REPLACED A MONTH AND A HALF APART, ONE JUST TODAY AT $327.00 WITH MY EMPLOYEE DISCOUNT. (I WORK FOR A CAR DEALERSHIP) LAST MONTH, I HAVE HAD ALMOST $500.00 WORTH OF REPAIRS FOR MY POWER STEERING PUMP PROBLEMS. I HAVE HAD MY BRAKE ROTORS TURNED AND RESURFACED AND AM IN NEED OF DOING IT AGAIN. THEN ON THE OTHER HAND, I HAVE EXPERIENCED PROBLEMS WITH MY DUAL CONTROL PANEL NOT WORKING CORRECTLY WHICH I HAVE NOT HAVE REPAIRED YET BECAUSE I DON'T HAVE THE MONEY FOR THAT ONE AND DIDN'T KNOW AT THE TIME THAT IT WAS A PROBLEM. THEN WHEN MY JEEP WAS UNDER WARRANTY I HAVE HAD THE AIR CONDITIONER COMPRESSOR REPLACED, NEW BATTERY(FOR HARD OR NO STARTING), AMONGST OTHER REPAIRS THAT I CAN'T THINK OF AT THE MOMENT. I HAVE ALSO BEEN EXPERIENCING HARD STARTS WITH MY TRUCK AND ALSO THE TRANSMISSION NOT ENGAGING OR JUMPING (ACCELERATING) WHILE SWITCHING GEARS THAT THE JEEP DEALER HAS NOT BEEN ABLE TO RECOGNIZE AS A PROBLEM. I FEEL THAT THOSE NEW CHRYSLER COMMERCIALS ARE NOT UP TO PAR AS AMERICAN AND GERMAN ENGINEERING. THOSE GERMANS KNOW HOW TO BUILD VEHICLES IN THE FIRST PLACE AND HELP REPAIR THEM AS THE PROBLEM SEEM NECESSARY. *NM

2002 JEEP GRAND CHEROKEE SLOWED DOWN WITHOUT WARNING AND STALLED. WHEN RESTARTED IN PARK VEHICLE BEGAN TO REVERSE. UPON INSPECTION MECHANIC DETERMINED THE GEAR ALIGNMENT WAS OFF TRACK AND FIXED THE PROBLEM. *KB THE CONSUMER WAS INFORMED THE GEAR BOX HAD TO BE CLEANED OUT AS WELL, BECAUSE A LIQUID SUBSTANCE WAS SPILLED INSIDE OF IT, WHICH CAUSED THE GEAR LEVER TO BECOME MISALIGNED. A DAY AFTER THE REPAIRS WERE MADE, THE CONSUMER BEGAN TO EXPERIENCE A GEAR SLIPPAGE WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND UPON INSPECTION IT WAS DISCOVERED THE VEHICLE HAD A BAD GEAR SHIFT, WHICH WAS CAUSING THE SLIPPAGE. THE CONSUMER DIDN'T HAVE ANY PROBLEMS FOR A COUPLE DAYS WHEN SUDDENLY THE VEHICLE WOULD NOT START WHILE IN PARK. THE DEALER TOLD THE CONSUMER IT WAS NORMAL AND THAT THE GEAR JUST NEEDED A SMALL ADJUSTMENT. THE CONSUMER DECIDED TO GO TO ANOTHER DEALERSHIP. IT WAS FINALLY DETERMINED THAT THE SHIFT CABLE WAS BAD. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE FIRST DEALER BECAUSE THEY CLAIMED THE PROBLEM WAS A BAD SHIFTER MODULE WHEN IT WAS REALLY THE GEAR SHIFT CABLE. *JB

I HAVE A 2002 JEEP GRAND CHEROKEE THAT THE FAN BLADE CAME APART ON AND WENT THROUGH THE RADIATOR AND I AM TOLD BY TWO DEALERS THAT THERE IS NO RECALL OUT. THE OLD PARTS WERE AVAILABLE TO FIX IT. *NM

DT*: THE CONTACT STATED THE GAUGES ON THE DASH MALFUNCTIONED AND DID NOT ILLUMINATE. THERE WAS A NHTSA RECALL, # 01V288000, REGARDING THE ELECTRICAL SYSTEM; WIRING; INSTRUMENT/UNDER DASH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK

I SHUT THE PASSENGER DOOR AND MY WINDOW FELL. THIS IS THE THIRD TIME THIS YEAR FOR THIS TO HAPPEN. FIRST IT WAS THE DRIVER SIDE AND THEN THE DRIVER SIDE PASSENGER WINDOW. THE GUY AT THE JEEP PLACE SAID THAT THIS IS A COMMON FAILURE WITH THE GRAND CHEROKEE. THIS IS $450 FOR EACH TIME. *NM

2002 LAREDO ENGINE LIGHT AND SERVICE LIGHT ILLUMINATED. *TS WHEN THE CONSUMERS VEHICLE WAS RETURNED TO HIM, THE ENGINE LIGHT WAS STILL ON AND OTHER PROBLEMS HAD SURFACED. THE CONSUMER BELIEVED THE DEALERSHIP DIDN'T DO ANYTHING TO THE VEHICLE BUT CREATE MORE PROBLEMS. *JB THE VEHICLE USED EXCESSIVE AMOUNTS OF ANTIFREEZE. THE TRANSMISSION MALFUNCTIONED. THE FOUR WHEEL DRIVE COULD NOT BE USED. THE CHECK ENGINE LIGHT AND COOLANT LIGHT REMAINED ILLUMINATED AT ALL TIMES. THE HEAD GASKET BLEW. WHILE THE CONSUMER'S FOOT WAS ON THE BRAKE PEDAL THE VEHICLE WOULD ACCELERATE SUDDENLY. THE SES LIGHT HAS BEEN ILLUMINATED SINCE THE VEHICLE WAS PURCHASED. *NM

DT*: THE CONTACT STATED WHILE DRIVING 15-20 MPH ON THE HIGHWAY THE COOLING FAN SEPARATED RIPPING THE SHROUD, CRACKING THE RADIATOR AND CAUSING OTHER DAMAGE TO THE VEHICLE. THERE WAS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM; FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH THROUGH A COMMERCIAL AREA DURING VERY HOT WEATHER CONDITIONS THE VEHICLE BEGAN TO VIBRATE. THE VIBRATION OCCURRED RIGHT BEFORE THE COOLING SYSTEM CAUSED THE VEHICLE TO RUN AT HIGH TEMPERATURES AND OVER HEAT RESULTING IN A BLOWN ENGINE COOLING FAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP WHERE THE MECHANIC DETERMINED THAT THE FAILURE WAS CAUSED BY THE SHROUD AND THE PLASTIC BLADE OF THE ELECTRIC MOTOR FAN. THE MECHANIC ALSO INDICATED THAT THE PARTS WERE DEFECTIVE. THE WAS A RECALL # PERTAINING TO THE ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE MANUFACTURER WAS CALLED AND DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

I HAVE A 2002 JEEP GRAND CHEROKEE AND I HAVE NOW HAD THE THIRD DIFFERENT POWER WINDOW FAILURE SINCE I BOUGHT THE VEHICLE NEW. THE WINDOW, WHEN FAILS, FALLS DOWN IN ITS TRACK AND ON ONE OCCASION HAPPENED WHILE I WAS DRIVING AND IT STARTLED ME. I HAVE SPENT HUNDREDS OF DOLLARS ON THE PREVIOUS TWO FAILURES ONLY NOW TO HAVE A THIRD FAILURE. BOTH FRONT WINDOWS FAILED AND NOW THE REAR LEFT HAS FAILED. *JB

DT*: THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND A VERY LOUD BANG WAS HEARD FROM THE ENGINE. THE CONTACT INSPECTED UNDER THE HOOD AND NOTICED THE FAN HAD EXPLODED. THERE IS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL.

MY 2002 JEEP GRAND CHEROKEE LAREDO HAS HAD THE ROTORS WARP THREE TIMES IN THE FIRST 38,000 MILES. THE FIRST OF WHICH OCCURRED AROUND 12,000 MILES THE SECOND AT 24,000 AND NOW AGAIN. THE SERVICE AT THE DEALERSHIP WAS FINE EXCEPT FOR THE EXPENSE AFTER THE WARRANTY WAS UP. THE SERVICE MAN EXPLAINED TO ME THAT JEEP WAS USING AN INFERIOR PRODUCT FOR THE ROTORS, BUT THERE WAS NOT TO BE A RECALL EXPECTED. I AM CURRENTLY SIGNING UP FOR THE CLASS ACTION LAWSUIT AGAINST DAIMLER CHRYSLER. IF YOU NEED INFORMATION ON THIS CONTACT WWW.DCCSETTLEMENT .COM *JB

DT*: THE CONTACT STATED THE PLASTIC BLADES ON THE FAN FRACTURED AND DETACHED FROM THE ENGINE PUNCTURING THE RADIATOR. THERE IS A NHTSA CAMPAIGN ID # 06V199000 PERTAINING TO THE ENGINE AND ENGINE COOLING SYSTEM; FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THERE WAS ALSO AN UNNECESSARY DELAYED IN ACCELERATION. THERE WAS A GRINDING NOISE AND SMOKING COMING FROM THE BRAKES. THE DEALERSHIP DETERMINED THE BRAKES WERE RUBBING AGAINST THE DISCS CAUSING FRICTION WHICH CAUSED THE BRAKES TO OVERHEAT. THE CALIPER WAS ALSO LEAKING. THE BRAKE CALIPERS, BRAKE SHOES AND PADS WERE REPLACED.

2002 JEEP CHEROKEE, DRIVER AND PASSENGER SIDE WINDOW REGULATORS FAILED. THE DRIVER SIDE REGULATOR HAD TO BE REPLACED TWICE. *KB *NM***NAR***

DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT 3 MPH, THERE WAS A LOUD BANG NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF THE THE VEHICLE, THE CONTACT OBSERVED THAT THE ELECTRIC MOTOR DRIVEN COOLING FAN HAD FRACTURED INTO PIECES. THERE IS A NHTSA RECALL # 06V199000 PERTAINING TO THE FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 10/04/06. *JB

2002 JEEP GRAND CHEROKEE 4.0 ELECTRIC RADIATOR COOLING FAN BLADES FRACTURED AND SEPERATED FROM HUB CRACKING RADIATOR SHROUD.

THIS IS IN RELATION TO ACTION # EA05-020 ON THE 2002 JEEP GRAND CHEROKEE. ON THE DATE LISTED BELOW, THE BLADES SEPARATED FROM THE MOTOR AND THE "SHRAPNEL" PUNCTURED MY RADIATOR AND MY BATTERY. THE CAR WAS IN MOTION SO, THE HOOD WAS CLOSED AND NO ONE WAS INJURED. HOWEVER, I HAD TO SPEND ABOUT $800 IN PARTS TO REPAIR THE VEHICLE. *NM

2002 HEATED SEATS PROBLEM. EXTREMELY HOT. HAD TO GET OUT OF CAR TO AVOID BURNING MY LEGS. SEATS NO LONGER HEAT. I GUESS THE ELEMENTS / SENSORS OR ? NO LONGER WORK OR BURNED THEMSELVES OUT. CHRYSLER-JEEP SAYS MY VEHICLE IS NOT COVERED IN THE ANNOUNCED (ON TV AND RADIO) RECALL OF 2003 AND 2004 JEEP GRAND CHEROKEE SUVS. I DO NOT UNDERSTAND. IT IS THE SAME HAZARD. DEALER TOLD ME TO WAIT FOR A RECALL NOTICE. *JB

DT*: THE CONTACT STATED THE ELECTRIC COOLING FAN SEPARATED CAUSING THE FAN SHROUD TO BE PUNCTURED. THERE IS AN NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL. 08/01/06 UPDATED. *TT

DRIVERS AND PASSENGER SIDE WINDOWS HAVE FELL INSIDE THE DOOR WHILE PARKED. CHRYSLER NEEDS TO REPLACE THIS DEFECTIVE PART THAT CONTROLS THE WINDOW. WHEN THIS HAPPENS IT LEAVES YOUR CAR UNPROTECTED TO THIEVES AND WEATHER CONDITIONS. *JB

1) VEHICLE AT IDLE, AFTER INITIAL STARTUP IN THE MORNING 2) ELECTRIC FAN BROKE INTO PIECES AND HIT THE MAIN FAN, SHATTERING 3) AIRPARK CHRYSLER/JEEP DEALER COMPLETED THE REPAIR ON JULY 1, 2006. *JB

I AM EXPERIENCING A MAJOR PROBLEM WITH MY VEHICLE, 2002 JEEP GRAND CHEROKEE OVERLAND (MANUFACTURE DATE 10/01). NHTSA CAMPAIGN ID NUMBER 01V374000 CLEARLY EFFECTS MY VEHICLE, AS I AM EXPERIENCING THE EXACT PROBLEM ASSOCIATED WITH THAT RECALL, HOWEVER, DAIMLER/CHRYSLER REFUSES TO HONOR THE RECALL, CLAIMING MY VEHICLE IS UNAFFECTED. IF I FILL THE VEHICLE COMPLETELY (UNTIL AUTOMATIC SHUTOFF), ALL THE FUEL IN THE FILLER NECK LEAKS TO THE GROUND. IF I FILL THE VEHICLE LESS THAN FULL (NOT UP TO THE FILLER NECK) NO LEAKAGE. IT IS CLEARLY THE FUEL INLET CHECK VALVE AND AM CLEARLY AFFECTED. NOT ONLY IS THIS A SAFETY ISSUE, WHICH IS MAIN CONCERN, BUT ALSO A WASTE OF FUEL (AND EXPENSE)AND DAMAGE TO THE ENVIRONMENT. IN SPEAKING WITH THE REPRESENTATIVE AT DAIMLER/CHRYSLER, THEY FLATLY REFUSE TO HONOR THE RECALL, CLAIMING IT IS A WARRANTY ITEM, HOWEVER, BECAUSE IT IS OUT OF WARRANTY, I AM RESPONSIBLE. *NM

I AM EXPERIENCING A MAJOR PROBLEM WITH MY VEHICLE, 2002 JEEP GRAND CHEROKEE OVERLAND (MANUFACTURE DATE 10/01). NHTSA CAMPAIGN NUMBER 01V374000 CLEARLY AFFECTS MY VEHICLE, AS I AM EXPERIENCING THE EXACT PROBLEM ASSOCIATED WITH THAT RECALL AND FALL WITHIN THE SPECIFIC DATES OF VEHICLES AFFECTED, HOWEVER, DAIMLER/CHRYSLER REFUSES TO HONOR THE RECALL, CLAIMING MY VEHICLE IS UNAFFECTED. IF I FILL THE VEHICLE COMPLETELY (UNTIL AUTOMATIC SHUTOFF), ALL THE FUEL IN THE FILLER NECK LEAKS TO THE GROUND. IF I FILL THE VEHICLE LESS THAN FULL (NOT UP TO THE FILLER NECK) NO LEAKAGE OCCURS. IT IS CLEARLY THE UEL INLET CHECK VALVE AND MY VEHICLE IS CLEARLY AFFECTED. NOT ONLY IS THIS A SAFETY ISSUE (FIRE, OR WORSE) WHICH IS THE MAIN CONCERN, BUT ALSO A WASTE OF FUEL (AND EXPENSE) AND IS DAMAGING TO THE ENVIRONMENT. IN SPEAKING WITH THE REPRESENTATIVE AT DAIMLER/CHRYSLER, THEY FLATLY REFUSE TO HONOR THE EXISTING RECALL, CLAIMING IT IS A WARRANTY ITEM, HOWEVER, BECAUSE THE VEHICLE IS OUT OF WARRANTY, I AM RESPONSIBLE. *NM

MY JEEP GRAND CHEROKEE COOLING FAN BLADES CAME OFF OF THE COOLING FAN AND STRUCK THE SHROUD CAUSING IT TO BREAK APART WHILE I HAD THE HOOD OPEN CHECKING THE ENGINE, LUCKILY I WAS NOT INJURED BY THE FLYING DEBRIS. *JB

I OWN A 2002 JEEP GRAND CHEROKEE. IT STARTED TO OVERHEAT, LEAK AND SMOKE, COOLANT FAN BROKE AND TORE RIGHT THROUGH THE COVER. I NOW NEED REPAIRS TOTALING APPROXIMATELY $2600 DUE TO THE COOLANT FAN MALFUNCTIONING. I THOUGHT I COULD GET IT REPAIRED AT THE DEALER FOR NO COST SINCE THERE WAS A COOLANT FAN RECALL ON THIS PARTICULAR VEHICLE BECAUSE I HAVE THE SAME YEAR, MAKE AND MODEL. I WAS TOLD THAT EVEN THOUGH THERE WAS A RECALL ON THE SAME SUV THAT I HAVE, MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, THEREFORE THERE IS NOTHING THAT CAN BE DONE FOR ME. DUE TO THE COOLANT FAN BREAKING, I NEED A NEW CYLINDER HEAD, RADIATOR, COOLING FAN MOTOR AND COOLANT FAN REALIGNMENT. I HAVE TO PAY FOR ALL OF THIS MYSELF JUST BECAUSE THEY DID NOT INCLUDE MY VIN NUMBER IN THE RECALL. *JB

I HAVE HEATED SEAT IN MY 2002 JEEP GR.CH.LIM. THAT HAS HAD TO BE DISCONNECTED, AS IT HEATS ON IT'S OWN, WITHOUT THE POWER TURNED ON. ALSO, THE A/C TURNS ON BY ITSELF, AS WELL. *NM

COLD AIR BEGAN COMING FROM THE VENTS SIDE OF THE GLOVE COMPARTMENT WHEN THE HEATER WAS ON. DEALER FOUND THE AIR CONDITIONER/HEATER BLEND DOORS THAT DIRECT THE AIR HAD BROKEN. A PLASTIC PART THAT DIRECTS THE DOORS HAD BROKEN. DEALER TECHNICIANS SAID THEY HAVE REPAIRED SEVERAL VEHICLES WITH THIS PROBLEM. *JB

2002 GRAND JEEP CHEROKEE -AT 6:40 A.M. BACKED INTO PARKING SPOT WHERE I WORK; PULLED FORWARD AND STRAIGHTENED UP BACKED INTO SPOT; JEEP JUMPED CURB HIT BUILDING; PUT JEEP IN DRIVE; JEEP CATAPULTED FORWARD AT HIGH RATE OF SPEED. I WENT THROUGH AN IRON FENCE INTO A LONG TERM PARKING LOT; STOPPED HITTING ANOTHER JEEP HEAD ON AND A CONCRETE BASE; IRON FENCE DAMAGE TO TWO ADDITIONAL CARS PARKED. NO ONE ELSE WAS INVOLVED; ONLY INJURIES WERE TO MYSELF WHEN AIR BAGS DEPLOYED. EMS AND POLICE ARRIVED AND POLICEMAN TURNED OFF JEEP WHICH WAS STILL ACCELERATING AFTER IMPACT. JEEP WAS TOTALED AND ALL DAMAGES ARE BEING COVERED BY OUR STATE FARM INSURANCE. *JB

I WAS DRIVING AND FELT A BUMP. I STOPPED AND GOT OUT AND LOOKED UNDER THE VEHICLE, BEHIND THE VEHICLE AND IN FRONT OF THE VEHICLE AND A FELLOW MOTORIST LOOKED AND SAW A PIECE OF BLACK PLASTIC IN THE STREET UNDER AND POINTED TO IT. GOT BACK IN THE VEHICLE AND DROVE TO MY DESTINATION AND PARKED, CAME BACK AND CRANKED IT UP AND WAS PULLING OUT, NOTICED WHAT LOOKED LIKE SMOKE WAS COMING FROM THE VEHICLE AND THE TEMP GAUGE NEEDLE WENT INTO THE DANGER ZONE. AFTER NOTICING THIS I STARTED HEADING TO THE DEALERSHIP,BUT STOPPED TO KEEP FROM DURING ANY FURTHER DAMAGE AND CALLED A WRECKER. UPON ARRIVAL AT THE DEALERSHIP I INFORMED THEM WHAT HAPPENED. AFTER THEY EXAMINED THE VEHICLE, THEY INFORMED ME THAT THE FAN HAD BROKEN AND KNOCKED A HOLE IN RADIATOR AND BROKE THE FAN SHROUD. *JB

2002 JEEP GRAND CHEROKEE. WHEN BRAKING, THE STEERING WHEEL SHUDDERS AND FRONT END VIBRATES. I WAS TOLD BY JEEP SERVICE THAT CALIPERS WERE DEFECTIVE CAUSING ROTORS TO WARP. VEHICLE HAS ONLY 23000 MILES. DEALER SERVICE INFORMED ME ALL FRONT END BRAKE COMPONENTS WOULD HAVE TO BE REPLACED AT MY EXPENSE. AFTER FURTHER DISCUSSION, SERVICE DEPT. AGREED TO A ONE TIME REPAIR UNDER A '' GOOD WILL WARRANTY. AFTER RESEARCHING THIS WEBSITE, I SEE THIS IS AN ONGOING PROBLEM FOR AT LEAST 4 YEARS. THIS IS TRULY A SAFETY ISSUE AND I CAN'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL AT SOME POINT IN TIME. *JB

BRAKE ROTORS ARE WARPED ON 2002 JEEP GRAND CHEROKEE WITH ONLY 26000 MILES ON CAR. STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKES APPLIED AT 40MPH+. *JB

SECONDS AFTER TURNING ON THE DRIVER SIDE HEATED SEAT, IT GOT EXTREMELY HOT AND WAS UNABLE TO BE SAT ON, IT PRODUCED SMOKE, AND A BURNING SMELL WAS OBSERVED. THE HEATING ELEMENT HAS NOT WORKED SINCE. I BELIEVE THIS COULD HAVE BEEN A FIRE HAD IT NOT BEEN TURNED OFF QUICKLY. *NM

FRONT CALIPERS AND ROTORS WERE REPLACED FOR ROTOR WARPAGE AT 10,200 MILES UNDER TSB WARRANTY. AT 38,500 MILES THE VEHICLE REQUIRES ROTORS AGAIN. THE MANUFACTURER IS NOW SPECIFYING AN UPGRADED SLOTTED/VENTILATED ROTOR, SUGGESTING THE ORIGINAL DESIGN *AND* TSB REPAIR WERE IMPROPERLY ENGINEERED. CONSUMERS SHOULD NOT BEAR THE FINANCIAL BRUNT OF THIS FUNDAMENTAL SAFETY DEFECT. *NM

FRONT PASSENGER SIDE ELECTRIC WINDOW CABLE BROKE. WINDOW WOULD NOT MOVE AND THEN FELL INSIDE OF DOOR. DEALER STATED THAT THIS IS A COMMON PROBLEM. APPROXIMATELY ONE YEAR AGO SAME PROBLEM HAPPENED WITH DRIVER SIDE FRONT WINDOW. *JB

MY JEEP SEEMS TO BE IN NEED OF A HEATER CORE REPLACEMENT WHICH IS EXPENSIVE TO FIX FROM WHAT I UNDERSTAND. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE BECAUSE EVERYTIME WE GET IN THE CAR TO DRIVE, THE WINDSHIELD IS COMPLETELY FOGGED UP, THE DEFROSTER DOESN'T WORK, HEATER DOESN'T WORK, BUT THE A/C DOES. I CONSTANTLY HAVE TO FILL UP THE ANTIFREEZE, AND I CANT HELP BUT WONDER IF THE FUMES BEING EMITTED FROM THE WINDSHIELD ARE HAZARDOUS TO ME AND MY FAMILY? IT IS SO HARD TO SEE THROUGH THE WINDOW AT ANY TIME OF THE DAY BECAUSE EVEN WHEN YOU WIPE THE FOG OFF, IT COMES RIGHT BACK. I FEAR GETTING INTO AN ACCIDENT WITH MY WIFE AND KIDS IN THE CAR. WE CONTACTED WORTHINGTON DODGE OF CARLSBAD, WHO REFERRED US TO DAIMLER CHRYSLER SINCE WE HAVE THE EXTENDED WARRANTY THROUGH THEM. THEY TOLD US THAT IT IS NOT A COMMON PROBLEM, NOR IS IT A SAFETY ISSUE, AND THEY BASICALLY TOLD US :OH WELL, WE WONT COVER IT, AND GET IT FIXED YOURSELF." *NM

NEED FULL BRAKE REPLACEMENT( CALIPERS, ROTORS, PADS) DUE TO PULSING IN THE FRONT END WHEN BRAKES ARE APPLIED MODERATELY. MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEMS. HAVE THE SAME PROBLEM WITH MY CHRYSLER CONCORDE AND HAVE COMPLAINED TO CHRYSLER MANY TIMES TO NO AVAIL. THEY SIMPLY USE LOW QUALITY PARTS. WILL NEVER BUY CHRYSLER AGAIN. *JB

DT*: THE CONTACT STATED THE PARKING BRAKE OF THE VEHICLE DOES NOT HOLD OR IS INEFFECTIVE DUE TO GREASE PASSING THROUGH THE REAR END SEAL IN THE PASSENGER SIDE. THE DEALERSHIP REPLACED THE SEAL AND BEARING TO CORRECT THE LEAK. NOW THE DRIVER SIDE HAS BEEN PRESENTING THE SAME PROBLEM. THE DEALERSHIP ALSO ADVISED THE CHANGE OF PADS AND ROTORS TO GUARANTEE THE CORRECT PARKING BRAKE FUNCTIONING.

MY 2002 JEEP GRAND CHEROKEE LIMITED V8 ROTORS WARP EVERY 12K-15K. THE CONDITIONS WORSENS THE LONGER I WAIT TO HAVE THEM REPAIRED. I GET STRONG STEERING WHEEL AND BRAKE PULSATION WHEN APPLYING THE BRAKES, ESPECIALLY AT SPEEDS OVER 40 MPH, BUT I CAN FEEL AT SPEEDS AS LOW AS 5 MPH. THIS IS DEFINITELY A SAFETY CONCERN, I HAVE ISSUES BRAKING AT HIGH SPEEDS DUE TO THE PULSATION. *NM