2002 Jeep Grand Cherokee complaints

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE SHOOK WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT ROTORS WERE WARPED DUE TO EXCESSIVE HEAT. THIS FAILURE HAS OCCURRED PREVIOUSLY. THE CORRECT VIN, # OF CYLINDERS, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 55,000 AND FAILURE MILEAGE WAS 45,239.

VENTILATION SYSTEM FAILURE, CANNOT USE DEFROST TO SEE OUT WINDSHIELD WHEN FOG APPEARS. *TR

HVAC SYSTEM DIED, BLEND DOORS AND RECIRC DOORS LOCATED UNDER DASH HAVE FAILED, THIS IS A COMMON PROBLEM ON THIS VEHICLE, $2000 TO FIX, CHRYSLER SHOULD RECALL THIS PROBLEM AS EVERY GRAND CHEROKEE EXPERIENCES IT. SO UNTIL FIXED NO VENTILATION, NOTABLE DEFROST SO WINDSHIELD FOGS UP CAUSING UNSAFE VISIBILITY. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT CALLED PERTAINING TO THE CLASS ACTION SUIT AGAINST JEEP FOR THE BRAKES. SHE HAS BEEN EXPERIENCING SEVERE BRAKE AND ROTOR FAILURE. SHE STATED THAT WHEN SHE DEPRESSES THE BRAKES, THE VEHICLE PULSATES HORRIBLY AND OUT OF CONTROL, CAUSING THE STEERING WHEEL TO SHAKE. EVERY TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY STATED THAT SHE NEEDED A FRONT END ALIGNMENT. THE CONTACT HAS HAD THE ALIGNMENT PERFORMED THREE TIMES AND THE FAILURE STILL OCCURS. SHE HAS CONTACTED THE MANUFACTURER WHO STATED THAT SHE DOES NOT QUALIFY FOR THE CLASS ACTION SUIT BECAUSE HER VEHICLE IS AN OLDER MODEL. THE CONTACT STATED THAT THE MECHANICS HAVE CONTINUED TO PLACE THE FAULTY PART ON HER VEHICLE DUE TO THE DATE OF THE CLASS ACTION SUIT. NEW TIRES WERE ALSO INSTALLED AS SUGGESTED BY THE MECHANIC. APPROXIMATELY 10,000 MILES LATER, THE BRAKES ARE NEEDING TO BE REPLACED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 80,655 AND THE FAILURE MILEAGE WAS UNKNOWN.

THE HEATING/AIR CONDITIONING SYSTEM ON 2002 GRAND CHEROKEE WAS FAULTY. THE VEHICLE HAS JUST OVER 65000 MILES ON IT. I JUST HAD IT REPAIRED AT A COST OF OVER $1000 AND IT WAS STILL MAKING NOISES THAT LEAD ME TO BELIEVE IT WILL FAIL AGAIN. IT WASNACCEPTABLE THAT A CAR COMPANY WITH AS MUCH EXPERIENCE AS DAIMLER CHRYSLER COULD NOT DESIGN A QUALITY HEATING / AIR CONDITIONING SYSTEM.*AK

ENGINE LIGHT KEEPS COMING ON. DEALER, CAR MAX, STATED IT WAS A CHIP WHICH COST $350 TO REPAIR. THEY STATED IT WAS NOT LIFE THREATENING AND WILL NOT REPAIR IT AT THEIR COST. I NEED TO KNOW WHEN THE LIGHT CAME ON IF THE ENGINE WAS IN TROUBLE OR NOT, AND I FELT IT SHOULD BE REPAIRED AT THEIR EXPENSE. *AK

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LIMITED. WHILE DRIVING 5 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE VEHICLE LUNGED FORWARD. THE GEAR WAS SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. WHILE DRIVING IN REVERSE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED BACKWARDS. THE DRIVING CONDITIONS WERE FAVORABLE DURING BOTH FAILURES. PRIOR TO THESE FAILURES, THE VEHICLE OPERATED NORMALLY AND HAD NO PREVIOUS REPAIR WORK. THE CURRENT AND FAILURE MILEAGES WERE 77,000.

2002 JEEP GRAND CHEROKEE - BROKEN "HEATER BLEND DOORS". INTERNAL FAILURE RESULTED IN APPROX. $850 REPAIR. RESEARCH HAS SHOWN THAT THIS IS A COMMON FAILURE FOR THIS MODEL JEEP. FOUR DEALERSHIPS TOLD ME THAT THIS "HAPPENS TO ALL 99-04 CHEROKEES" AND THAT JEEP HAS NOT BEEN WILLING TO ISSUE A RECALL. *JB

COLD AIR ONLY / NO HEAT OR DEFOGGER ON DRIVERS SIDE / DOOR TRAVEL TOO SMALL / LARGE. DEALER QUOTE OF $1100 TO REPAIR/REPLACE HVAC SUB ASSEMBLIES. *TR

AS ROLLING UP POWER WINDOW DRIVER DOOR LOUD POP WHICH STARTED ME. ATTEMPTED TO ROLL BACK DOWN AND MOVED SLOWLY SO LET UP ON CONTROL BUTTON. WINDOW SLOWLY SLID INTO DOOR. *JB

1)UNKNOWN, PURCHASED AS PRE-OWNED 2)VEHICLE WON'T START RIGHT AWAY, TURN KEY TO START THEN WAIT APPROX 10 SECONDS AND TRY AGAIN, TYPICALLY WILL THEN START, ALL OTHER ELECTRICAL PARTS WOULD COME ON. ON TWO OCCASIONS VEHICLE WAS TOWED BECAUSE IT WOULD NOT START AT ALL. ENTIRE ELECTRICAL SYSTEM WENT HAYWIRE, NO GAUGES, POWER WINDOWS AND LOCKS DID NOT WORK. HEAT/AC BLOWER RANDOMLY WORKS. 3)COMPUTER WAS REPLACED, STARTER WAS REPLACED, IGNITION SWITCH WAS REPLACED. PROBLEM STILL EXISTS, BUT MUCH MORE INFREQUENTLY. WAS ADVISED BY PHIL LONG JEEP REPAIR THAT THERE IS NO PART AVAILABLE TO REPAIR BLOWER ON HEAT/AC UNIT. WINDOWS FOG AND FREEZE, NO VISIBILITY. THIS HAS BEEN AN ONGOING PROBLEM FOR MANY MONTHS. COMPLETE FAILURE OCCURRED SOMETIME IN MARCH 2007. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON SEPTEMBER 20, 2005 THE RADIATOR FAN FAILED WHILE DRIVING 20 MPH. THE CONTACT STATED THAT THE VEHICLE BEGAN TO MAKE LOUD NOISES WHEN THE THE ELECTRIC RADIATOR FAN FRACTURED AND SEPARATED INTO 50 PIECES. SHE TOOK THE VEHICLE TO A MECHANIC AND HAD THE RADIATOR FAN REPAIRED. AFTERWARDS, THE CONTACT RECEIVED SAFETY RECALL # 06V199000 REGARDING ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, AND WOULD LIKE TO BE REIMBURSED. THE DEALER STATED THAT THE VEHICLE HASDA HOLE IN THE RADIATOR, AND HER REQUEST WAS DENIED BECAUSE THE FAILURE WAS PREVIOUSLY REPAIRED. THE CURRENT MILEAGE IS 70,000, AND FAILURE MILEAGE WAS 65,000. THE RADIATOR FAILED AT BOTH MILEAGES.*AK

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *JB

ABOUT 3 MONTHS AG, THE BLOWER STARTED BLOWING OUT COLD AIR ON THE PASSENGER'S SIDE. JUST FIGURED OUT WHAT WAS WRONG AND GOING TO TRY AND FIND THE PART AND FIX IT.*AK

BAD DESIGN/MATERIAL OF HVAC COMPONENT , BLEND DOOR, CAUSES PART TO BRAKE, WHICH THEN DOES NOT PERMIT HEATED AIR TO DEFROST PASSENGER'S SIDE OF FRONT WINDSHIELD, ICE BUILDS UP ON WINDSHIELD, CAUSING POOR VISABILITY.*AK

BLEND DOOR FAILURE 2002 JEEP GRAND CHEROKEE. I HAVE NO HEAT ON THE PASSENGER SIDE. THE PASSENGER SIDE OF WINDSHIELD FORMS ICE, AND DANGEROUSLY IMPAIRING MY VISION, NOT TO MENTION, IT IS COLD IN THE VEHICLE CABIN. SHAME ON CRYSLER FOR NOT FIXING A KNOWN PROBLEM. *AK

TL*- THE CONTACT STATED THAT WHENEVER HE DRIVES THE 2002 JEEP GRAND CHEROKEE WITH 105000 FAILURE MILEAGE) AT NIGHT OR IN THE MORNING A THE WINDOWS GET FOGGED, THE DEFROST ONLY WORKED ON HALF OF THE WINDOW. ONE SIDE BLEW OUT COLD AIR, AND THE OTHER SIDE BLEW OUT HOT. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT ONE OF THE BEND DOORS FAILED AND JAMMED THE OTHER ONES. THE DEALER STATED THAT THEY SAW THIS PROBLEM OFTEN. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 106423.*AK

REPLACEMENT OF BROKEN BLEND DOOR AND LEAKING HEATER CORE. *JB

I RECEIVED SAFETY RECALL F25-ELECTRIC RADIATOR FAN, BACK IN NOVEMBER OF 2006. I CALLED THE DEALERSHIP TO SCHEDULE REPAIR AND WAS TOLD THAT THERE WAS A NATIONAL BACKORDER ON THE PART. I WAS INFORMED THAT I WOULD BE CONTACTED, ONCE THE PART WAS RECEIVED. I HAVE MADE SEVERAL CALLS TO THE DEALERSHIP, TO TRY AND SCHEDULE THE REPAIR AND HAVE NOT GOTTEN AN APPOINTMENT AS OF YET. *JB

AIR CIRCULATION SYSTEM HAS FAILED FOR THE SECOND TIME, CAUSING UNPREDICTABLE WINDOW FROST CONDITIONS. *JB

THE HEATING SYSTEM IN MY VEHICLE HAS A PART THAT HAS GONE OUT AND IS 1,300 TO FIX WHEN JEEP KNOWS THERE IS A PROBLEM WITH THE HEATING IN THE YEARS 1999 TO 2004 WHEN THE WINDOWS FOG UP YOU CAN ONLY DEFROST ONE SIDE OF THE VEHICLE THE OTHER YOU CAN'T SEE OUT WHICH COULD CAUSE A CRASH WHICH COULD BE DEADLY. *JB

TL* - THE CONTACT OWNS A 2002 CHRYSLER JEEP GRAND CHEROKEE. THE VEHICLE WAS OVERHEATING AND THE FAN WAS VIBRATING. THE FAILURE MILEAGE WAS 115,000. THE CONTACT HAD THE FAN ASSEMBLY REPLACED, AND APPROXIMATELY ONE MONTH LATER HE RECEIVED A RECALL FOR THE FAN ASSEMBLY. THE CONTACT MAILED THE RECEIPTS TO DAIMLERCHRYSLER. THE MANUFACTURER DENIED REIMBURSEMENT BECAUSE THEY BELIEVED THAT THE FAN BLADES DID NOT NEED TO BE REPLACED. THE CONTACT HAS THE REPAIR INVOICE. THE CURRENT AND FAILURE MILEAGE WERE 115000. AK THE CONSUMER STATED THE JEEP HAS RAN PERFECT SINCE THE REPAIR BUT DAIMLER CHRYSLER REFUSES TO HONOR THEIR RECALL NOTICE. UPDATED 08/13/07 *TR

I OWN A 2002 JEEP GRAND CHEROKEE LIMITED WITH 58,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFROST, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED WITH DUEL ZONE VENTILATION SYSTEMS.*AK

BLEND DOOR FAILURE. NO HEAT TO WINDOW DEFROSTER/DEFOGGER. UNABLE TO CLEAR WINDOW TO SEE OUT.

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER BLEND DOORS AND RECIRCULATION DOORS NO LONGER FUNCTION. TO MY KNOWLEDGE, THIS IS A DESIGN FLAW AND WILL AFFECT EVERY 1999-2004 JEEP GRAND CHEROKEE WITH AUTO CLIMATE CONTROL. THE DEALERSHIPS REQUEST A RIDICULOUSLY HIGH PRICE FOR REPAIRS. JEEP/CHRYSLER SHOULD STEP UP AND CORRECT THIS MALFUNCTION IN THEIR FAULTY PRODUCT. *JB

(1) UNKNOWN, NONE (2) BLEND DOOR FAILURE: UNABLE TO DEFROST, VISIBILITY OBSTRUCTED (3) HASN'T BEEN CORRECT YET. *JB

ON MARCH 7, 2007, THE INSTRUMENT PANEL IN MY 2002 JEEP GRAND CHEROKEE LAREDO SUDDENLY FAILED-GAS GAUGE, SPEEDOMETER, ODOMETER, BATTERY LEVEL, TEMPERATURE GAUGE ETC ALL INOPERATIVE. ON MARCH 8, 2007 MY MECHANIC TOLD ME THAT THIS EVENT WAS COVERED UNDER CHRYSLER RECALL 994. TODAY I TOOK MY CAR TO THE DEALER WHO SAID THAT THE RECALL HAD ALREADY BEEN PERFORMED IN 2002 AND SO THEY WERE UNABLE TO PERFORM THE RECALL AGAIN. HOWEVER, THIS HAS NEVER HAPPENED TO MY CAR BEFORE AND I DID NOT REQUEST THAT RECALL BE PERFORMED IN 2002. THE SERVICE MANAGER SAID THEY NEED TO CHARGE ME $85.00 TO DIAGNOSE THE PROBLEM. HE ALREADY KNOWS WHAT THE PROBLEM IS AND IT IS A SAFETY PROBLEM BECAUSE I HAVE NO IDEA HOW FAST I AM DRIVING! *JB

I BOUGHT A 2002 JEEP GRAND CHEROKEE LIMITED IN DECEMBER OF 06. MARCH 2ND I BROUGHT MY CAR TO A MECHANIC BECAUSE MY WINDOW WOULD SLOWLY GO DOWN, AND THEN WOULD NOT GO UP WITHOUT MY ASSISTANCE. WHEN THE MECHANIC LOOKED AT THE CAR, IT WAS MY WINDOW REGULATOR THAT WAS THE PROBLEM. I HAD IT FIXED FOR $328.00. *JB

TL*- THE CONTACT STATED THAT WHEN DRIVING THE 2002 JEEP GRAND AT 45 MPH ON CLEAR ROAD CONDITIONS THE AIR CONDITIONER STARTED TO BLOW COLD AIR ON THE PASSENGER SIDE. THE PROBLEM OCCURRED WHEN HE TURNED ON THE HEATER. ALSO CAUSED COLD AIR TO BLOW ONTO THE WINDSHIELD. THE COLD AIR BLEW ONTO THE WINDSHIELD THAT CAUSED THE WINDSHIELD TO FREEZE. THE CONTACT WAS UNABLE TO SEE OUT OF THE WINDSHIELD ONCE IT FROZE. WHEN HE ATTEMPTED TO TURN THE HEATER OFF IT CONTINUED TO BLOW COLD AIR AS LONG AS THE ENGINE WAS RUNNING. THE VEHICLE WAS BEING INSPECTED BY THE DEALERSHIP. THE VEHICLE CURRENTLY HAD 59000 MILES.*AK

WHEN HEADLIGHT SWITCH IS IN THE AUTO SETTING THE HEADLIGHTS WILL TURN ON RANDOMLY AND STAY ON FOR A WHILE. VEHICLE IS PARKED AND NOT RUNNING. *JB

POWER STEERING HOSE DEVELOPED A LEAK DUE TO POOR DESIGN WHICH CAUSED LOSS OF ASSIST ,VEHICLE WAS TAKEN TO DEALERSHIP FOR REPAIRS WHERE THE POWER STEERING PUMP AND PRESSURE HOSE WERE REPLACED. DEALER WOULD NOT COVER ANY OF THE COST. *JB

2002 JEEP LIMITED. WINTER OF 2007 VENTS ON PASSENGER SIDE ONLY BLOWS COLD AIR. DASHBOARD, WINDSHIELD DEFROSTER AND REAR SEAT VENTS ONLY BLOW COLD AIR. MAJOR SAFETY PROBLEM BECAUSE CANNOT DEFROST FRONT WINDOWS DUE TO COLD AIR. DEALER STATES THAT THEY HAVE BEEN GETTING FLOODED WITH 2002 LTD'S THIS YEAR WITH THIS PROBLEM, AND APPROXIMATELY 50% OF 2002 JEEP LIMITED HAVE THIS PROBLEM. IT IS CAUSED BY BROKEN HINGES ON VENT DOOR UNDER DASHBOARD. COST TO REPAIR IS OVER $1,000. *JB

DEFROSTER AND DEFOGGER NOT WORKING PROPERLY. LIMITED VISIBILITY DUE TO FOGGY WINDOWS. NEED TO HAVE BLEND DOORS REPLACED. *JB

THE BRAKES ON 2002 GRAND CHEROKEE ARE VERY SUSPECT. THE DEALER REPLACED THEM UNDER WARRANTY AT 24,000 MILES DUE TO WARPAGE OF ROTORS. AT 54,000 MILES THE ROTORS WERE TURNED BECAUSE OF WARPAGE AND NOW AT 62,000 THEY EXHIBIT SYMPTOMS OF BEING WARPED AGAIN - WORSE THAN BEFORE THEY WERE LAST TURNED. JEEP HAS OBVIOUSLY ONLY REPLACED DEFECTIVE PARTS WITH DEFECTIVE PARTS. THIS CREATES COST, INCONVENIENCE AND POTENTIAL SAFETY HAZARD TO THE CONSUMER.*JB

HEATER/DEFROSTER STOPPED BLOWING WARM REGARDLESS OF HEAT SWITCH POSITION. WENT TO DEALER AND WAS TOLD ALL HEATER/BLEND DOORS WERE BROKEN. THEY WERE ALL REPLACED, AND IT TOOK 3 DAYS FOR THEM TO FINISH. *NM

(1) THE HVAC BLEND AND RECIRCULATION DOORS ON MY 2002 JEEP GRAND CHEROKEE LIMITED BROKE. (2) THIS RESULTED IN ONLY COLD AIR BLOWING ON THE PASSENGER SIDE. (3) DEALER QUOTES FOR REPAIRS (PARTS/LABOR) ARE $800+. *NM

I TOO HAVE PURCHASED ONE OF THE JUNK VEHICLES WITH IT'S UN-USABLE EXTENDED WARRANTY. MY PASSENGER SIDE HEAT WENT OUT FIRST AND NOW ALL MY HEAT IS GONE. I DON'T FEEL THIS COMPLAINT HAS BEEN LOOKED AT BY ANYONE WHEN IT IS CLEARLY A SAFETY HAZARD TO DRIVE IN INCLEMENT WEATHER. ALL OF US WHO HAVE BEEN DUPED BY CHRYSLER SHOULD GET TOGETHER AND START A CLASS ACTION LAWSUIT AGAINST CHRYSLER. I DO KNOW ONE THING FOR SURE. THIS IS THE LAST CHRYSLER VEHICLE I WILL EVER OWN! *JB

THIS IS A COMPLAINT ON THE DAIMLER CHRYSLER DEALERSHIP THAT I WENT TO HAVE THE ELECTRIC RADIATOR FAN REPLACED DUE TO THE SAFETY RECALL F25. I MADE AN APPOINTMENT FOR 8:00 AM AT SOUTH BAY CHRYSLER JEEP DODGE ON 20900 HAWTHORNE BLVD., TORRANCE, CA 90503. BASED ON THE LETTER I RECEIVED I KNEW SERVICE WOULD TAKE APPROX 1.5 HOURS. THE SERVICE MANAGER RAYMOND TOLD ME IT WOULD BE READY IN 2 HOURS. I TOLD HIM THAT I HAD A BUSINESS APPOINTMENT AT 2:00 PM THAT I COULD NOT MISS AND I WAS REASSURED THAT MY CAR WOULD DEFINITELY BE READY IN TIME. WHEN MY VEHICLE WASN'T READY AT 12:00 PM, I CALLED THE DEALERSHIP ONLY TO BE TREATED VERY RUDELY BY THE SERVICE RECEPTIONIST. I WAS TOLD THEY HADN'T EVEN STARTED WORKING ON MY CAR AND THAT RAYMOND WENT TO LUNCH AND I WOULD HAVE TO WAIT UNTIL HE RETURNED AT 1:15 PM TO GET AN UPDATE. I TOLD HER THAT WAS UNACCEPTABLE, THAT IT HAD ALREADY BEEN 4 HOURS AND I NEEDED MY CAR. SHE TOLD ME THAT I COULD COME GET MY CAR BECAUSE THEY HADN'T STARTED WORKING ON IT YET, BUT WITHOUT BEING SERVICED. I WAS OKAY WITH THAT. ONCE I GOT TO THE DEALERSHIP, I WAS TOLD THAT MY CAR WAS COMPLETELY TAKEN APART AND UNDRIVEABLE. I WAS LEFT STRANDED. A TWO HOUR JOB TURNED INTO A 9 HOUR JOB AND IT SEVERELY AFFECTED MY TIME. I WAS NOT OFFERED AN APOLOGY, YET WAS TREATED VERY RUDELY FOR BEING A NUISANCE TO THEM. *JB

I EXPERIENCED BRAKE FAILURE ON MY 2002 JEEP GRAND CHEROKEE (59,000 MILES). AFTER BRAKING TO TURN A CORNER THE BRAKES WOULD NOT WORK. THIS OCCURRED OVER SEVERAL INSTANCES AND BECAME VERY UN-NERVING NOT KNOWING WHEN THE BRAKES WOULD WORK. I TOOK IT TO THE JEEP DEALER AND HE STATED THAT HE REPLACED THE MASTER CYLINDER. HE ALSO SAID IT WAS NOT COVERED BY THE BRAKE RECALL SO I HAD TO PAY SEVERAL HUNDRED DOLLARS TO GET IT REPAIRED OUT OF MY OWN POCKET. I CONTACTED JEEP AND THEY WERE NO HELP AND WOULDN'T AGREE TO PAY ANYTHING. *JB

MY 2002 JEEP GRAND CHEROKEE LIMITED EDITION SUV HAS HAD A SIGNIFICANT FAILURE IN THE HVAC UNIT. THE PASSENGER SIDE VENTS ONLY BLOW OUT COLD AIR, AS IF THE AIR CONDITIONER WAS ON, BUT THE TEMPERATURE IS SET ON HIGH. THE DRIVER SIDE VENTS BLOW OUT AIR ACCORDING TO THE CONTROLS BUT THE SPEED OF THE AIR IS WEAK, EVEN THOUGH THE CONTROLS ARE SET ON HIGH. *NM

2002 GRAND CHEROKEE UNLIMITED (WJ) BLEND DOOR BROKEN. CREAKING/GROANING SOUNDS COMING FROM UNDER DASH. WHEN HEATER IS ON, PASSENGER SIDE GETS ONLY COLD AIR. FIRST DISCOVERED IN SEPT OF 2005 WHILE VEHICLE WAS BELOW 36000. VEHICLE STILL WITHIN FACTORY WARRANTY (100,000). WAS TOLD BY DEALER THAT THE BLENDER DOOR WAS BROKEN AND NOT COVERED UNDER WARRANTY. COST TO REPAIR APPROX. $850.00. UNSATISFACTORY SINCE THIS SEEMS TO BE A COMMON PROBLEM WITH WJ OWNERS. WE'VE BEEN LIVING WITH THIS PROBLEM FOR TWO YEARS DUE TO THE COST OF THE REPAIR. *JB

CUSTOMER HAS CONCERN ABOUT RECALL F-25- ELECTRIC RADIATOR FAN**NAR**CC THE VEHICLE'S FAN BROKE. *NM

ON JANUARY 22, 2007, I HEARD A "CRACKING" NOISE UNDER THE DASH AS I STARTED MY JEEP IN THE MORNING. LATER THAT MORNING IT BECAME APPARENT THAT IT WAS NOT POSSIBLE TO GET ANY HEAT IN THE CABIN, NOR WAS IT POSSIBLE TO DEFROST THE WINDSHIELD. AFTER TRYING VARIOUS SETTINGS, ALL THAT CAN BE ACHIEVED IS TO BLOW COLD (AMBIENT) AIR (CURRENTLY 4F) OUT OF THE VARIOUS VENTS/DEFROSTER. THIS DOES VERY, VERY LITTLE TO REMOVE FROST FROM THE WINDSHIELD. ADDITIONALLY, THE HEATER CORE HAS BEGUN FAILING. THIS RELEASES ADDITIONAL MOISTURE INTO THE CABIN, CAUSING EVEN WORSE FOGGING (FROSTING THIS TIME OF YEAR). THIS COMBINATION OF FAILURES RENDERS THE DEFROSTER TOTALLY INEFFECTIVE, AND REQUIRES THE DANGEROUS ACT OF WIPING OR SCRAPING THE INSIDE OF THE WINDOW ABOUT EVERY 5 MINUTES UNDER NORMAL WINTER CONDITIONS. I AM INFORMED THAT THIS CONDITION IS CAUSED BY THE BREAKAGE OF "MIX DOORS" IN THE HVAC SYSTEM, A KNOWN DEFECTIVE "WEAK PART" THAT IS CURRENTLY BEING REPLACED (AT CUSTOMER EXPENSE) ON VIRTUALLY ALL 1999-2004 GRAND CHEROKEES WITH AUTOMATIC CLIMATE CONTROLS. BREAKAGE OF THESE PARTS CAN CONSTITUTE A SERIOUS HAZARD, AND SHOULD BE A REQUIRED RECALL BY DC. I HAVE HAD TO UNDERTAKE THIS REPAIR MYSELF - A HUGE TASK, AS I DO NOT HAVE THE $1800 TO HAVE THE DEALER REPAIR IT. *JB

SAFETY RECALL F25-ELECTRIC RADIATOR FAN. *NM

DRIVING THROUGH ANOTHER STATE IN SUB-ZERO TEMPERATURES, MY HEATER IMMEDIATELY AND WITHOUT NOTICE, STOPPED WORKING IN MY 2002 JEEP GRAND CHEROKEE. I COULD NOT PROCEED FURTHER, AS I HAD IN THE VEHICLE OLDER PEOPLE WHO WOULD BE TOO SUSCEPTIBLE TO THE COLD. I TOOK IT TO A DEALER WHO TOLD ME THEY HAVE FIXED OVER 16 OF THESE PROBLEMS WITH THE BLEND DOORS AT $1000 FOR THE COST TO FIX IT. *NM

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER BLEND DOORS ARE BROKEN, RESULTING IN NO HEAT ON PASSENGER SIDE, AND NO DEFROST FOR THE WINDSHIELD. *JB

COMPLAINT # 10179028 - BLEND DOOR - DENSO'S HVAC SYSTEM IS SUBSTANDARD AND AN EXPENSIVE FIX; NOT COVERED UNDER EXTENDED WARRANTIES. *NM

I HAVE A 2002 JEEP GRAND CHEROKEE OVERLAND THAT HAD APPROXIMATELY 46,000 MILES AT THE TIME OF INCIDENT. IT WAS A PREVIOUSLY OWNED VEHICLE AND ABOUT 6 MONTHS AFTER PURCHASE, I TURNED ON THE HEATER AND THERE WAS NOTHING BUT COLD AIR BLOWING. WHEN I WENT TO THE DEALER TO GET IT FIXED, THEY SAID IT COULD BE A SIMPLE COMPUTER PROBLEM, OR A MAJOR MECHANICAL PROBLEM, WHERE THE VENTS GET STUCK. IT ENDED UP BEING THE MAJOR ONE, AND THEY SAID IT WAS COMMON FOR THIS TO HAPPEN ON THIS MODEL JEEP. THEY INSTALLED NEW BLEND DOORS AND ACTUATOR MOTORS, WHICH COST ME ABOUT $1,200. IT IS SO COSTLY BECAUSE THEY HAVE TO REMOVE THE ENTIRE DASH TO REACH THE PROBLEM. THE LABOR WAS $776.04 AND THE PARTS WERE $389.47 AFTER IT WAS RETURNED, ABOUT A MONTH LATER, MY CAR WOULDN'T START UP, BECAUSE THE DEALER DID NOT FULLY CONNECT A WIRE HARNESS BACK TOGETHER, SO IT VIBRATED LOOSE AND WOULDN'T ALLOW THE KEYS TO START THE IGNITION. THIS IS A SAFETY FEATURE OF THE VEHICLE, WHERE THE KEYS HAVE TO BE PROGRAMMED TO WORK IN THE IGNITION. IT MADE IT SO IT DIDN'T READ MY PREVIOUSLY PROGRAMMED WORKING KEYS. I ENDED UP BEING STRANDED ABOUT 10 MILES FROM THE DEALER. THANKS TO AAA, THEY CAME AND PICKED THE CAR UP, AND THEN TOOK IT TO THE DEALER, WHICH THEY FIXED THAT FOR FREE, ON ACCOUNT OF IT BEING THEIR FAULT. *NM

IT APPEARS THAT ALL JEEPS FROM 99-04 HAVE A BLEND DOOR MALFUNCTION. I BOUGHT MY JEEP USED IN 2006 IT IS A 2002 WITH 62000 MILE ON IT BOUGHT IT IN THE SUMMER AND IT WAS 100 DEGREES OUT. HAD NO IDEA THAT THE HEATER DID NOT FUNCTION 2 MONTHS LATER THE TEMPERATURE DROPPED AND I WAS IN THE COLD ON THE PASSENGER SIDE. CONTACTED DEALER SCHEDULED REPAIR HAD TO PAY HALF OF THE $840.00 BILL. WAS TOLD IT WOULD PROBABLY DO THIS AGAIN, SINCE IT IS AN ALL TO COMMON PROBLEM WITH THE DUAL TEMP ELECTRONIC CLIMATE ZONE MODELS. JUST THANKFUL NO ONE GOT HURT IF WINDOW WAS UNABLE TO DEFROST AND CAUSED AN ACCIDENT. *JB

I OWN A 2002 JEEP GRAND CHEROKEE LIMITED. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *NM