2002 Jeep Grand Cherokee complaints

I OWN A 2002 JEEP GC LIMITED, THE PASSENGER SIDE VENTS ONLY BLOWS COLD AIR, MY MECHANIC HAD TOLD ME THIS IS A VERY COMMON AND EXPENSIVE PROBLEM, BUT THAT CHRYSLER MOTORS HAS NOT YET ISSUED ANY KIND OF RECALL FOR THIS ISSUE. HE ALSO TOLD ME THAT EVENTUALLY THE DRIVER SIDE WILL ALSO FAIL, BECAUSE THE DEFECTIVE PART IS POORLY MADE. *TR

NO HEAT FROM THE PASSENGERS SIDE OF DUAL CLIMATE CONTROL SYSTEMS WELL AS ODD ODOR. WOULD NOT CLEAR THE WINDSHIELD OF CONDENSATION. JEEP DEALER RECOMMENDED REPLACING THE CONTROL UNIT ($500 PLUS LABOR) TURNS OUT THE PASSENGER SIDE BLEND DOOR WAS BROKEN AND THE HEATER HAD TO BE REPLACED. THE WHOLE DASH HAD TO BE REMOVED, A $1200 - $2100 DEALER JOB. I HAD THE SYSTEM REPAIRED FOR ABOUT $850 AT A PRIVATE REPAIR FACILITY. THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE WITH UNDER 70,000 MILE ON IT. *JB

CREAKING, SHATTERING NOISES COMING FROM THE PASSENGER SIDE OF THE DASH. COLD AIR COMING OUT OF VENTS, WHEN IT'S NOT SUPPOSED TO. DEALERSHIP TOLD ME IT WAS THE BLEND DOORS THAT ARE FAILING. *JB

THE HEATER DOES NOT WORK ON MY JEEP, IT BLOWS COLD AIR. I TOOK IT TO A DEALER AND IT WILL COST ME ANYWHERE FROM $1,600 TO $1,800 TO REPAIR THE BLEND DOORS. I SEE ON MANY WEB SITES THAT THIS IS AN EXTREMELY COMMON PROBLEM. WHY HAS JEEP NOT STOOD UP AND TAKEN RESPONSIBILITY FOR THIS FAULTY EQUIPMENT? I AM A 20 YEAR OLD AND I DO NOT HAVE THE INCOME FOR THE PAYMENT , INSURANCE AND THE COSTLY REPAIR. *TR

EVENTS LEADING UP TO FAILURE: NORMAL USAGE OF VEHICLE CABIN COMFORT AND SAFETY CONTROLS (AIR CONDITIONING/DEMISTER) SYSTEMS. FAILURE: CABIN AIR CONDITIONING SYSTEM NOW DOES NOT REGULATE TEMPERATURE. THE SYSTEM CANNOT BE MADE TO USE HOT OR COLD AIR ON DEMAND. IN INVESTIGATING THIS FAILURE, IT HAS COME TO MY ATTENTION THAT 99% OF ALL OTHER OWNERS OF THIS VEHICLE REPORT EXPERIENCING A FAILURE OF THE 'TEMPERATURE BLEND CONTROL DOORS' WITHIN THE 'A/C BLEND ASSEMBLY'. CONSEQUENCES: THE VEHICLE DEMISTER IS UNABLE TO CLEAR THE FRONT WINDSHIELD OF MIST/FOGGING (EFFECTIVELY, DEPENDING ON OUTSIDE TEMPERATURE). CORRECTIONS: NO CORRECTIONS HAVE BEEN PERFORMED DUE TO COST PROHIBITIVE EXPENSE TO DO SO. THE LOCAL DEALERSHIPS QUOTE A PRICE OF AROUND $1800.00 TO REPAIR THE FAILURE, WHILE OBTAINING PARTS AND PERFORMING SELF-REPAIR WILL COST UPWARDS OF $300.00 PLUS TIME SPENT. *TR

FIVE (5) OXYGEN SENSOR FAILURES/REPLACEMENTS BETWEEN 24,000 AND 41,000 MILES - AT 24, 25, 39, 39, 41 THOUSAND MILES. DEALER SERVICE DEPARTMENT CANNOT FIND CAUSE. MANUFACTURER REFERS ME BACK TO DEALER. LAST FAILED O2 SENSOR IS AVAILABLE. *JB

2ND WINDOW REGULATOR ON MY 2002 JEEP GRAND CHEROKEE WITHIN 3 MOS THAT HAS STOPPED WORKING. AFTER CALLING SEVERAL LOCAL PARTS STORES IN THE AREA, I WAS TOLD BY MOST OF THEM THAT THIS IS A COMMON PROBLEM WITH THE JEEP. I ALSO LEARNED THAT THE PART CAN ONLY BE PURCHASED BY JEEP DIRECTLY. I CALLED JEEP TO FIND OUT IF THE PART HAS BEEN RECALLED, NONE AVAILABLE. THIS PART ALONE IS $300, WITH LABOR THE REPAIR IS $459. MY VEHICLE CURRENTLY HAS 66,000 MILES ON IT. *TR

2002 JEEP GRAND CHEROKEE FOR THE COOLING FAN. CUSTOMER STATED THAT THE FAN BLEW WHILE ON VACATION AND WHEN THE FAN BLEW IT ALSO BROKE THE RADIATOR AND THE SHROUD. HE SAYS THIS HAPPENED BECAUSE THE DEALER SAID THEY DID NOT HAVE THE PART. *KB THE CONSUMER STATED HE WANTS TO BE REIMBURSED FOR UNEXPECTED EXPENSES DUE TO THE RECALL NOT BEING PERFORMED ON THE VEHICLE. *TR

2002 JEEP GRAND CHEROKEE BLOWING COLD AIR. I HAD THIS LOOKED BY THE DEALER AND THEY SAID THAT THEY NEEDED TO REPLACE HVAC SUB ASSEMBLIES. THEY QUOTED ME $1000 TO HAVE THIS FIXED. AFTER RESEARCHING THIS PROBLEM ONLINE, IT APPEARS THAT THIS IS A COMMON PROBLEM FOR 2002 (PLUS OTHER MODEL YEARS) JEEP GRAND CHEROKEES. *JB

ON MY 2002 JEEP GRAND CHEROKEE LIMITED COLD AIR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN I HAVE THE HEAT TURNED ON. THE JEEP DEALER TOLD ME THAT I HAVE A BLEND DOOR FAILURE AND THE REPAIR WILL COST ABOUT 1200 DOLLARS. *JB *JB

I OWN A 2002 JEEP GRAND CHEROKEE LIMITED. LATE WINTER, WHEN I NEEDED IT THE MOST, MY HEAT BEGAN NOT WORKING ONLY ON THE DRIVER'S SIDE OF THE VEHICLE. THE PASSENGER SIDE HAD PLENTY OF HEAT THOUGH. I TOOK IT TO THE DEALER AND AFTER A $1100 REPAIR BILL TO REPAIR THE BLEND DOORS INSIDE THE AC SYSTEM (MOSTLY LABOR), IT WAS REPAIRED. TODAY, AGAIN, I HAVE NO HEAT AND NOW NO AC TOO. A DIAGNOSIS NOW SAYS THAT I HAVE A CODE FOR "TRAVEL TOO LARGE"-THIS IS THE CODE FOR THE BLEND DOORS AGAIN. AFTER AN INTERNET SEARCH, I SEE THAT THERE ARE MANY, MANY OTHERS LIKE ME WHO ARE HAVING THE SAME ISSUE. THIS IS A SAFETY CONCERN AS IN THE WINTER, THERE IS NO WAY TO CLEAR THE WINDSHIELD WITH THE COLD AIR. DAILMER CHRYSLER NEEDS TO DO THE RIGHT THING HERE AND STOP PROFITING FROM THEIR OWN DEFECTS. THIS SHOULD BE A RECALL TO REPAIR ALL AFFECTED VEHICLES. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL AND STEERING WHEEL PULSATED WHEN THE BRAKES WERE APPLIED. THE ROTORS WERE PREVIOUSLY REGROUNDED AT THE DEALER, HOWEVER, THE FAILURE CONTINUED. THE DEALER REPLACED THE BRAKE PADS AND ROTORS. THE FAILURE MILEAGE WAS 14,131 AND CURRENT MILEAGE IS 32,899. UPDATED 01-15-08. *KB UPDATED 12/12/07. *JB

BLEND DOOR ON MY 2002 JEEP GRAND CHEROKEE LIMITED INITIALLY STOPPED AT THAT POINT AND ONLY BLOWS COLD AIR TO THE PASSENGER. NOW A YEAR LATER I HAVE NO HEAT AT ALL. DISAPPOINTED FOR SURE AND FROM THE NUMBERS OF PEOPLE WITH THIS PROBLEM, SEEMS TO BE DEFECTIVE FROM THE START. A RECALL SHOULD BE CALLED. 1500-1800 TO FIX ON A CAR WITH LESS THAT 43,000 MILES, GIVE ME A BREAK, NO WONDER MORE PEOPLE ARE BUYING JAPANESE. *JB

BLOWER MOTOR/ VISIBILITY WINDSHELID. *TR

TURN SIGNAL FAILURE ON MY JEEP GRAND CHEROKEE. THE TURN SIGNALS FAILED ON MY JEEP ON JULY 15, 2007 DUE TO A FAULTY FLASHER ON MY CAR. THE CAR HAD 68,000 MILES ON IT AT THE TIME OF THE FAILURE. THE PART THAT FAILED IS PART NUMBER 4686094 AND IT IS FAILING ALL OVER CHRYSLER'S VEHICLES WHEN YOU SEARCH THE INTERNET. AS THE TURN SIGNALS ARE A SAFETY FEATURE ON THE CAR AND MANDATORY TO OPERATE THE VEHICLE THIS ITEM SHOULD BE RECALLED. ONCE THE PART WAS REPLACED, MY TURN SIGNALS WORKED FINE. THE REPAIR WAS $55.47 IN PARTS. THE VEHICLE IS IN EXCELLENT CONDITION AND NO ACCIDENTS. *TR

THE CLOCKSPRING ON MY 2002 JEEP GRAND CHEROKEE HAS FAILED AND THE AIRBAG LIGHT COMES ON AND IT WILL NOT FUNCTION. NO ACCIDENT YET, BUT THE AIRBAG WILL NOT WORK ON THE VEHICLE. CAR WAS DRIVEN NORMALLY AND IS IN EXCELLENT CONDITION WITH NO ACCIDENTS. HAS 69,000 MILES ON THE VEHICLE. THE CLOCKSPRING HAS TO BE REPLACED TO CORRECT THE PROBLEM. CHRYSLER HAS HAD SIMILAR PROBLEMS ON OTHER VEHICLES FOR THIS SAME PART. I'M SURE THEY USE THIS PART ON OTHER CHRYSLER PRODUCTS. *TR

WINDOW REGULATOR IN PASSENGER SIDE WINDOW WENT OUT. THIS IS THE 2ND TIME THIS HAS HAPPENED TO MY JEEP GRAND CHEROKEE. IT IS A 2002. THE FIRST WAS ABOUT 2 MONTHS AGO WHEN THIS PROBLEM HAPPENED WITH THE DRIVER SIDE WINDOW. THESE HAVE EACH COST ME 300 DOLLARS. THE PART IS FAULTY AND JEEP OWNERS SHOULD BE COMPENSATED FOR HAVING TO PAY FOR POOR CRAFTSMANSHIP ON THE PART OF JEEP.

2002 JEEP GRAND CHEROKEE LTD WITH DUAL ZONE CILMATE CONTROL SYSTEM. AT 50,000 MILES THE PASSENGER SIDE HEAT AND DEFROSTER STOPPED WORKING. NOW IN AT 60,000 MILES THE DRIVER SIDE HEATER HAS ALSO FAILED. PER A WEB SITE IT IS A VERY COMMON OCCURANCE WITH THIS VEHICAL. IT APPEARS CHYRSLER IS NOT TAKING ANY ACTION TO RECALL THIS SAFTEY ISSUE.

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE POWER WINDOWS FAILED TO OPERATE AND ALL OF THEM WOULD ROLL DOWN INTERMITTENTLY AND WITHOUT WARNING. THE WINDOWS WERE PUSHED UP MANUALLY AND A PIECE OF CARDBOARD WAS STUCK IN BETWEEN THE WINDOWS AND THE RUBBER TO PREVENT THEM FROM FALLING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 72,000. UPDATED 01/07/08. *LJ UPDATED 12/12/07. *JB

REPLACE LEFT SIDE BRAKE LIGHT BULBS 3 TIMES IN TWO MONTHS. THEN TOOK IT TO THE DEALERSHIP AND HAD THEM REPAIR IT THREE MORE TIMES BEFORE THE ELECTRICAL PROBLEM BEHIND IT WAS FOUND AND REPAIRED CORRECTLY. I COULD HAVE BEEN PULLED OVER WITH AS MANY TIMES THE BRAKE LIGHTS WERE NOT OPERATING OR BEEN REAR ENDED AND INJURED AS A RESULT OF THE BAD SYSTEM CHRYSLER HAD. *TR

IN APRIL 2007 THE PASSENGER POWER WINDOW OF MY 2002 JEEP CHEROKEE LIMITED STOPPED WORKING, NOW 5 MONTHS LATER MY DRIVERS POWER WINDOW HAS DONE THE SAME THING. DEALERSHIP SAYS IT'S NOT A RECALL ITEM...HOW IS THIS POSSIBLE? I SEE ON ALL THE BLOGS THAT THIS PROBLEM IS RAMPANT WITH 02 GRAND CHEROKEES. *JB UPDATED 09/26/07 *TR

VENTILATION SYSTEM MAKING NOISE BEHIND DASHBOARD. WHEN THE A/C UNIT IS OFF, ONCE I SHUT OFF VEHICLE, NO NOISE WILL BE HEARD, HOWEVER AFTER RUNNING A/C, WHEN SHUTTING OFF VEHICLE, A MOANING OR CREAKING SOUND IS HEARD, EVERYTIME. I HAVE READ THIS IS HAPPENING TO MANY MANY OTHERS. POSSIBLE "BLEND DOOR" PROBLEM. THIS NEEDS TO BE REPAIRED. PEOPLE THAT LIVE IN COLD ENVIRONMENTS OR EXTREMELY HOT SHOULD NOT HAVE TO WORRY ABOUT A HVAC SYSTEM BREAKING AND THEN HAVE TO PAY 1500.00 FOR REPAIR. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE STEERING WHEEL WOULD VIBRATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE ROTORS WERE WARPED AND THEY REPLACED THE ROTORS AND BRAKE PADS. APPROXIMATELY EIGHT MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED AGAIN THAT THE ROTORS WERE WARPED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY EIGHT MONTHS. THE VIN WAS UNKNOWN. THE FAILURE WAS MILEAGE 12,000 AND CURRENT MILEAGE WAS 25,000.

I PURCHASED MY 02 JEEP GRAND CHEROKEE IN 2004. IN DECEMBER OF 2005, MY HEATER WENT OUT. I HAD TO REPLACE A BLEND DOOR. THAT WAS AN $1,100 JOB. NOW MY AIR CONDITIONING HAVE WENT OUT WITH THE SAME PROBLEM. I AM LOOKING AT ANOTHER $900 JOB. I HAVE VERY LOUD NOISES COMING FROM THE PANEL WHEN I SHUT OFF THE ENGINE. I AM ALSO 7 MONTHS PREGNANT AND CANNOT AFFORD THIS. *TR

BLEND DOOR IS BROKEN MUST BE REPLACED, HEATER ONLY BLOWS COLD AIR ON DRIVER SIDE, FRONT WINDSHIELD DEFROSTER ONLY BLOWS COLD AIR, CAUSES POOR VISIBILITY DUE TO FOGGING. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRIC FAN DETACHED, SHATTERED, PUNCTURED THE RADIATOR, AND TORE THE INSULATION UNDERNEATH THE HOOD. THE FAILURE OCCURRED WHILE DRIVING BETWEEN 15-25 MPH. THE DEALER STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ORDERED ALL THE PARTS HIMSELF AND HAD THE VEHICLE REPAIRED AT A DIFFERENT REPAIR SHOP. THE MECHANIC INFORMED HIM OF NHTSA RECALL NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN), HOWEVER, THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 75,000.

CONTINUED AND UNREPAIRABLE LOUD GROANING NOISE FROM UNDER CARRIAGE WHEN MAKING SLOW SPEED TURNS IN EITHER DIRECTION. STEERING HOSES HAVE BEEN REPLACED, TRANSFER CASE SERVICED. NOISE IS LOUD ENOUGH FOR DRIVER TO BELIEVE STEERING OR SUSPENSION MAY FAIL AT ANY MOMENT. *TR

HVAC BLEND DOORS FAIL CAUSING INADEQUATE DEFROSTING OF WINDSHIELD AND UNCONTROLLABLE TEMPERATURES WITHIN INTERIOR OF VEHICLE $1593.42 TO REPAIR. *JB

THE PASSENGER SIDE VENTS ON OUR 2002 JEEP GRAND CHEROKEE HAVE STARTED TO BLOW WARM AIR EVEN WITH THE A/C TUNED TO ITS LOWEST SETTING. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT WAS NOTIFIED BY ANOTHER DRIVER THAT HIS BRAKE LIGHTS WERE OUT. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT WHEN HE DEPRESSED THE BRAKE PEDAL, THE BRAKE LIGHTS AND PARKING LIGHTS FAILED. THE FAILURE WAS CAUSED BY AN ELECTRICAL DEFECT. THE MANUFACTURER STATED THAT THEY CANNOT HELP WITH THE BRAKE FAILURE. THE CURRENT MILEAGE WAS 185,000 AND FAILURE MILEAGE WAS 184,000. UPDATED 02/01/08. *LJ UPDATED 02/01/08 *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT HEARD WHAT SOUNDED LIKE GUNSHOTS. HE LATER DISCOVERED THAT THE NOISE CAME FROM HIS OWN VEHICLE. HE NOTICED THAT THE NEEDLE ON THE TEMPERATURE GAUGE WAS INCREASING. HE PULLED THE VEHICLE OVER AND IT BEGAN TO OVERHEAT. THE CONTACT LIFTED THE HOOD AND REMOVED THE RADIATOR CAP. AS A RESULT, SCALDING HOT WATER POURED OUT AND CUT HIS LEFT EYE AND BURNED HIS RIGHT HAND. A GENTLEMAN WHO WAS PRESENT AT THE SCENE PROVIDED THE CONTACT WITH WATER. HE USED THE WATER TO NURSE HIS WOUNDS. A NEARBY MECHANIC STATED THAT THE FAN BLADE SHATTERED INTO SEVERAL PIECES ALONG WITH THE GUARD ABOVE THE FAN (SHROUD). THE MECHANIC INFORMED THE CONTACT TO CALL CHRYSLER. THE CONTACT CALLED STEVENS CHRYSLER MOTORS AND WAS HUNG UP ON TWICE BY THE SAME PERSON. HIS VEHICLE WAS TOWED TO PARK MOTORS AND THEY REIMBURSED HIM FOR $900 WORTH OF REPAIRS. THE CONTACT PLANS TO NOTIFY HIS ATTORNEY'S GENERAL OFFICE AND THE BETTER BUSINESS BUREAU IN REGARDS TO THE POOR SERVICE FROM STEVENS CHRYSLER MOTORS. THE CONTACT RECEIVED A RECALL NOTICE APPROXIMATELY TWO WEEKS AGO REGARDING THE FAN. THE CONTACT HAS RECEIPTS AND PAPERWORK CONCERNING THE FAILURE. THE POWERTRAIN, PURCHASE DATE, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 94,000. UPDATED 08/29/07*JB

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO SOME BENCHES. THIS FAILURE HAS OCCURRED TWICE. THE DEALER HAS NOT BEEN NOTIFIED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 45,000.

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO BLOW WARM AIR WHEN THE HEATER WAS ACTIVATED. THE DEALER STATED THAT THE BLEND DOORS FAILED AND DID NOT MAKE THE REPAIR. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 33,000.

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FRONT AND BACK DRIVER AND PASSENGER SIDE POWER WINDOWS COULD NOT BE OPENED. HE HAS TAKEN THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WOULD COST $358 TO HAVE THE WINDOW REPAIRED. THE CURRENT MILEAGE WAS 41,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/11/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE PLASTIC HEADLIGHT COVER CORRODED AND PREVENTED THE LIGHT FROM ILLUMINATING PROPERLY. THE DEALER COULD NOT DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 59,000 AND FAILURE MILEAGE WAS 56,000. UPDATE 08/07/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE OVERHEATED AND SMOKE APPEARED UNDERNEATH THE HOOD. THE DEALER STATED THAT THE RADIATOR FAN WAS DEFECTIVE. RECALL # 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) WAS FOUND. THE CONTACT SPOKE WITH THE DEALER ON JULY 3, 2007 AND THEY STATED THAT THEY DID NOT HAVE THE PART. AS OF JULY 17, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 84,000.

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE # 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). ON JULY 11, 2007, THE ELECTRIC RADIATOR FAN BLADE FRACTURED AND SEPARATED ON HIS VEHICLE. THE FAILURE DAMAGED THE RADIATOR, CAUSED THE ENGINE TO OVERHEAT, AND CAUSED THE HEAD GASKET AND HEADERS TO FAIL. THE DEALER STATED THAT THEY WILL ONLY REPAIR THE FAN BLADE UNDER THE SAFETY RECALL, EVEN THOUGH THE CONTACT BELIEVES THIS LED TO THE OTHER FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 121,000.

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING. THE CONTACT, WHO IS A MECHANIC, INSPECTED HIS VEHICLE. HE STATED THAT THE TOP CONNECTOR OF THE POWER STEERING HOSE HAD FAILED AND ALL THE FLUID LEAKED OUT. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC FAN BLADES OF THE ELECTRIC RADIATOR FAN WERE OVERHEATING. HE TOOK THE VEHICLE IN TO BE SERVICED PRIOR TO RECEIVING A RECALL NOTICE AND THE RECALL REPAIR WAS NOT PERFORMED. HE SPOKE WITH THE DEALER WHO STATED THAT THE RECALL WORK WAS ALREADY DONE. HOWEVER, THE CONTACT DOES NOT BELIEVE THAT BECAUSE THE MANUFACTURER WILL NOT OFFER REIMBURSEMENT. THE RECALL # WAS UNKNOWN. THE CURRENT MILEAGE IS 90,000 AND THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED SHE TRIED TO OBTAIN A COPY OF THE RECEIPT FOR REIMBURSEMENT, BUT WAS INFORMED AFTER SENDING OVER THE RECEIPT TO DAIMLER CHRYSLER THAT THE RECEIPT PROVIDED WAS NOT ENOUGH. THE CONSUMER THEN TRIED TO OBTAIN MORE INFORMATION FOR DRIVETIME BUT TO NO AVAIL. THE CONSUMER WANTS TO BE REIMBURSED FOR THE RECALL REPAIR PERFORMED ON THE VEHICLE. UPDATED 08/02/07 *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON JUNE 18, 2007, THE VEHICLE BEGAN SPUTTERING AND HESITATING. AS OF JULY 9, 2007, THE VEHICLE WOULD NOT GO FASTER THAN 20 MPH. THE CURRENT MILEAGE IS 60,788 AND FAILURE MILEAGE WAS 59,000.

I HAVE A 2002 GRAND CHEROKEE OVERLAND. I REALIZED MY HEATER VENTS ON THE PASSENGER SIDE WEREN'T WORKING AFTER THE VEHICLE WAS BEYOND THE 36,000 MILE WARRANTY. I BELIEVE THE FAILURE WAS LONG BEFORE 36,000 MILES BUT IT WAS TOO LATE FOR THE PROBLEM TO BE COVERED BY THE WARRANTY. I TOOK IT TO A DEALER WHO TOLD ME THE VENT-AIR DOOR HAD FAILED. THE COST TO REPAIR WAS QUOTED AT BEING AROUND $1300. I THOUGHT IT STRANGE THAT A FAILURE OF THIS TYPE WOULD OCCUR ESPECIALLY IN A VEHICLE WITH LOW MILEAGE. I HAVEN'T GOT THE VEHICLE REPAIRED YET BUT IT IS CERTAINLY AN AGGRAVATION IN THE WINTER. I TALKED TO TWO PEOPLE WHERE I WORK WHO OWN GRAND CHEROKEES AND BOTH THEIR JEEPS HAVE THE SAME PROBLEM. SEEMS LIKE AN UNUSUAL COINCIDENCE. AFTER CHECKING ON THE INTERNET IT APPEARS A LOT OF JEEP OWNERS ARE HAVING THE SAME HEATER-VENT DOOR PROBLEMS. SOUNDS LIKE A DESIGN PROBLEM TO ME THAT JEEP OWNERS ARE PAYING THE PRICE FOR. *TR

THE DUAL-ZONE CLIMATE CONTROL ON THE JEEP GRAND CHEROKEE OVERLAND STOPPED WORKING. THE 2 VENTS IN THE CENTER OF THE DASHBOARD RESPOND TO THE CLIMATE CONTROL SETTINGS, AND BLOW THE APPROPRIATE TEMPERATURE AIR. THE REMAINING 3 VENTS IN THE DASH, AND 2 ADDITIONAL FLOOR VENTS ONLY BLOW AIR THAT IS THE TEMPERATURE OF THE OUTSIDE AIR. , IN THE SUMMER TIME, 2 VENTS BLOW COLD AIR, AND THE REMAINING 5 BLOW HOT AIR. AND IN THE WINTER, THE OPPOSITE HAPPENS; 2 VENTS BLOW WARM AIR, AND THE REMAINING 5 BLOW COLD AIR. THIS WAS MY SECOND GRAND CHEROKEE THAT HAS HAD THIS PROBLEM, AND MY BROTHER'S GRAND CHEROKEE HAS ALSO HAD THIS SAME EXACT PROBLEM. UPON SPEAKING WITH DEALERS, IT SEEMS LIKE HUNDREDS OF TRUCKS NEED TO HAVE THIS IDENTICAL ISSUE FIXED. IT WAS RELATED TO THE BLEND DOORS, WHICH ERE PART OF THE DUAL ZONE SYSTEM. *AK

WE OWN 2 JEEP GC LAREDOS, AND HAVE HAD 3 WINDOW REGULATORS FAIL IN THE LAST 3 MONTHS. THE LOUD POP AND THE WINDOW DROPPING EACH TIME HAS ALMOST CAUSED CRASHES. WHILE THIS WA S NOT CURRENTLY A HUGE SAFETY ISSUE IT WAS DEFINITELY A MAJOR DESIGN FAULT AND JEEP SHOULD ACT ON IT WITH A RECALL. ALSO, LIKE MOST PEOPLE WE HAD WARPED ROTORS AND BRAKE PROBLEMS FROM THE START , 3 TIMES FOR THE JEEP AND 2 TIMES FOR MY HUSBAND'S JEEP. *AK

2002 JEEP GRAND CHEROKEE SAFETY RECALL F-25- ELECTRIC RADIATOR FAN CUSTOMER STATES THAT THE RADIATOR FAN MOTOR LOCKED UP CAUSED THE FAN BLADE WENT THROUGH THE RADIATOR CAUSING THE RADIATOR TO LEAK ANTIFREEZE CUSTOMER WANTS REIMBURSEMENT**CC A RECALL HAD BEEN ISSUED FOR THE PROBLEM THE CONSUMER HAD ALREADY EXPERIENCED. THE CONSUMER SUBMITTED THE RECEIPT TO THE MANUFACTURER. THE MANUFACTURER WROTE THE CONSUMER BACK AND STATED THE REPAIR BILL SHE SUBMITTED DID SHOW OF THE REPLACEMENT PARTS THAT WERE INVOLVED IN THE RECALL. *JB

ENGINE HOOD NO LONGER STAYS IN UPRIGHT POSITION. IT HOLDS FOR AWHILE AND THEM FALLS DOWN ON HEAD OF PERSON WORKING UNDER THE HOOD. *AK

AIR CONDITIONING SUBASSEMBLY BLEND MODE DOORS ARE NOT FUNCTIONING PROPERLY. WHEN THE AIR CONDITIONER IS ON, AIR WILL BLOW ON THE DRIVER'S SIDE BUT NOT ON THE PASSENGER SIDE. *TR

I OWN A 2002 JEEP GRAND CHEROKEE OVERLAND. E EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS, (3) FAILURE OF PASSENGER'S HEAT WHILE STILL MAINTAINING THE DRIVER'S HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASED ON PASSENGER'S SIDE . CONSEQUENTLY THE WINDSHIELD AND FRONT WINDOWS DID NOT CLEAR. WHATSOEVER CAME THE PASSENGER'S SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND AIR DOOR WAS NECESSARY FOR APPRATELY $1,200. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEES WITH DUEL ZONE VENTILATION SYSTEMS.*AK

F25 RECALL-RADIATOR FAN BLADE FAILURE-"SUBSEQUENT" DAMAGE TO RADIATOR BEYOND REPAIR-REPLACEMENT ONLY-NO HELP FROM RECALL CENTER OR LOCAL DEALER-THE CONSUMER IS EXPECTED TO PAY THE BILL FOR THE RECALL FAILURE DAMAGE TO OTHER PARTS OF VEHICLE

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 3 MPH IN REVERSE, THE CONTACT HEARD A LOUD POP COMING FROM HER VEHICLE. SHE DISCOVERED THAT THE PLASTIC FAN BLADE ON THE RADIATOR FAN SEPARATED. THE FAILURE CAUSED DAMAGE TO THE RADIATOR AS WELL AS SOME OTHER PARTS TO WHICH THE CONTACT COULD NOT RECALL. THE REPAIR WILL COST $600. THE VEHICLE WAS TOWED TO THE DEALER. DAIMLER CHRYSLER STATED THAT THEY WOULD NOT PAY FOR THE REPAIR BECAUSE THE CONTACT DID NOT BRING THE VEHICLE IN FOR REPAIR WHEN SHE RECEIVED RECALL NOTICE # F25 (ELECTRIC RADIATOR FAN). THE MANUFACTURER STATED THAT THE CONTACT SHOULD HAVE PARKED THE VEHICLE AND REFRAINED FROM DRIVING. THE CONTACT WENT TO TWO DIFFERENT DEALERS FOR THE REPAIR, BUT NEITHER WERE TAKING ANY APPOINTMENTS. SHE FEELS THAT SHE SHOULD NOT HAVE TO PAY FOR THE REPAIR BECAUSE SHE COULD NOT GET AN APPOINTMENT FROM THE DEALER. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 73,000.

JEEP PARKED IN THE GARAGE NO ONE IN IT AND WITH THE HEADLIGHT SWITCH IN THE AUTO POSITION THE LIGHTS GO ON AND OFF BY THEM SELVES. SOMETIMES THE LIGHTS GO ON AND OFF WITH THE GARAGE DOOR OPENER. SOMETIMES THEY STAY ON ALL NIGHT AND WHEN YOU COME OUT TO LEAVE THE BATTERY IS DEAD. I HAVE HAD THIS PROBLEMS SENSE IT WAS NEW. THE DEALER SAID THEY CANNOT FIX THE PROBLEM UNLESS IT IS THERE WHEN I BRING IT IN. HOW MANY TIMES IT HAPPENS I'M NOT SURE UNLESS I'M IN THE GARAGE AT THE TIME IT HAPPENS. *TR