THE BRACKET HOLDING THE SEAT TO THE FLOOR HAS BROKEN NEAR THE MOUNTING BOLTS MAKING THE SEAT ROCK WHILE SITTING IN IT. I AM AFRAID THAT IF IN AN ACCIDENT THE SEAT MIGHT COME COMPLETELY OFF OF ITS MOUNTS. *TR
2001 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
(1) NONE (2) THE HEATER TO MY 2001 GRAND CHEROKEE LIMITED NO LONGER FUNCTIONED, ONLY COLD AIR FLOWED FROM THE AIR VENTS REGARDLESS OF THE TEMPERATURE SELECTED. (3) I TOOK THE VEHICLE INTO A JEEP DEALERSHIP AND THEY TOLD ME THE BLEND DOORS WERE BROKEN AND NEEDED TO BE REPLACED TO FIX THE PROBLEM. THE ESTIMATED COST WAS $1,400 AND THE EXTENDED WARRANTY I BOUGHT FROM CHRYSLER DID NOT COVER THE PROBLEM. I AM STILL SAVING UP MONEY SO THAT I CAN HAVE THE REPAIR DONE. THIS HAS CAUSED GREAT DISCOMFORT TO MYSELF AND MY PASSENGERS THESE PAST TWO WINTERS. *JB
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE VEHICLE WAS TAKEN TO THE MECHANIC BECAUSE THE DRIVER'S SEAT HEATER FAILED. THE ELEMENT PART# 5072486-AB HAD TO BE REPLACED. WHEN THE MECHANIC TOOK THE SEAT APART TO PERFORM THE REPAIR IT WAS APPARENT THAT THE FOAM RUBBER CUSHION BURNED. THE MECHANIC STATED THAT THE BURN WAS CAUSED BY PART # 5072486-AB. THE CURRENT AND FAILURE MILEAGES WERE 95,000.*AK UPDATED 07/03/07. *JB
THE HEATER AND DEFROSTER HAVE COMPLETELY MALFUNCTIONED. THIS HAS CAUSED THE VEHICLE TO BE UNSAFE IN COLD TEMPERATURES. SUDDEN FOGGING OF THE WINDSHIELD DECREASES VISIBILITY TO NEAR ZERO AND FORCES THE DRIVER TO PULL OVER AND MANUALLY WIPE THE WINDSHIELD. THIS IS A COMMON PROBLEM TO THIS PARTICULAR VEHICLE AND IS VERY EXPENSIVE TO REMEDY. THE AVERAGE COST I HAVE BEEN QUOTED TO FIX HAS BEEN 1485.00. THE ENTIRE DASH, STEERING WHEEL, AIR BAGS ETC. HAVE TO BE REMOVED TO ACCESS THE FAULTY MECHANISM. I AM CONCERNED THAT IF ANY OF THESE MAJOR SAFETY COMPONENTS ARE DAMAGED OR REMOVED/REPLACED IMPROPERLY IT COULD LEAD TO A SERIOUS INJURY TO THE OCCUPANTS. THE COST OF THE DEALER REPAIR WILL LEAD SOME TO HAVE THESE FIXED BY UNQUALIFIED TECHNICIANS AND SERIOUS SAFETY ISSUES WILL ARISE FROM FAULTY AIRBAG AND STEERING COMPONENT REPLACEMENT.*AK
BLEND DOORS ON AC SYSTEM BROKE!!!!!!!!! *JB
THE AIR CONDITIONER ( A/C) DOESN'T WORK. THE DOOR BLENDS ARE FAILING.*AK
BRAKE ROTORS WENT BAD. VEHICLE WOULD VIBRATE WHEN BRAKES APPLIED. NO PROBLEM WITH STOPPING IF PRESSING HARD ENOUGH. TOOK TO DEALERSHIP, AND MECHANIC INDICATED ROTORS NEEDED TO BE REPLACED AFTER TEST DRIVING VEHICLE & FELT THE VIBRATION. I FELT THERE WAS A DESIGN DEFECT AND REQUESTED CHRYSLER REPLACE THE CALIPERS UNDER SAFETY ISSUE BECAUSE IT WAS A DESIGN DEFECT. THEY INFORMED ME IT WAS NOT A DESIGN DEFECT AND I WOULD HAVE TO PAY FOR IT. WHILE RESEARCHING THE REPAIR, I LEARNED THERE WAS A REDEIGNED CALIPER KIT TO ALLEVIATE THE PROBLEM. WHY WOULD THEY GO TO THE EFFORT AND EXPENSE TO REDESIGN A SYSTEN THAT WAS FUNCTIONING WELL? THIS HAPPENED AT 55,000 MILES. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH
PASSENGER SIDE VENTS EMITTED COLD AIR WHEN HEAT WAS ON AND WASN'T FUNCTIONING PROPERLY. BROUGHT TO MECHANIC WHO REPLACED FAILED ACTIVATOR AT A COSTS OF $787.50. *JB
THE HVAC SYSTEM IN MY 2001 GRAND CHEROKEE JEEP HAS GONE OUT ON BOTH THE PASSENGER SIDE AND THE DRIVER SIDE OF MY VEHICLE. I FEEL THERE SHOULD HAVE BEEN A RECALL ON THIS ITEMS FROM CHRYSLER CORP. I UNDERSTAND THERE HAS BEEN A PROBLEM WITH THIS MID-CASE BLEND ASSEMBLY FOR QUITE SOME TIME. NOW IT IS GOING TO COST OVER A $1000.00 TO REPLACE. I BELIEVE IT SHOULD BE SERIOUSLY CONSIDERED FOR RECALL BECAUSE OF THE SAFETY HAZARD OF DRIVING. THE AFTERNOON IT WENT OUT, I WAS LEAVING FROM WORK AND A BLINDING SNOW-BLIZZARD CAME, THE TEMPERATURE DROPPED AND I RAN OFF THE ROAD, DUE TO THE MY WINDOWS ICING UP AND FOGGING UP...I HAD NO WAY TO DEFROST THEM. I HAD TO DRIVE A CONSIDERABLE DISTANCE TO GET HOME. I PUT MY VEHICLE IN 4-WHEEL LOW AND MANAGED TO GET OUT OF THE DITCH, BUT I WAS EXTREMELY LUCKY AND VERY COLD WHEN I DID REACH MY HOME. *JB
2001 JEEP GRAND CHEROKEE LIMITED; THE BLEND AIR DOOR IS BROKEN. THEREFORE, ONLY COLD AIR BLOWS OUT OF THE PASSENGER SIDE OF THE CAR, INCLUDING THE DEFROSTER. KEEPING THE CAR DEFROSTED IN CERTAIN WINTER CONDITIONS IS DIFFICULT AND DANGEROUS. THIS IS AN ONGOING PROBLEM AND BASED ON TWO JEEP DEALERS THAT I HAVE TALKED TO (AND VARIOUS INTERNET SITES), THIS IS A COMMON PROBLEM AND EXTREMELY EXPENSIVE TO REPAIR. *JB
THE WINDOW REGULATOR ASSEMBLY ON OUR VEHICLE (2001 JEEP GRAND CHEROKEE) HAS BROKEN ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE WINDOWS. IT COSTS US ALMOST $600/WINDOW TO REPAIR. THE PART ALONE COSTS $330. WE HAVE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE WE'VE OWNED, AND WE HAVE OWNED OTHER JEEP VEHICLES, ALONG WITH 25+ OTHER CARS. *JB
(1) - POSSIBLY WEAK PLASTIC USED DURING MANUFACTURING (2) - FAILURE ON THE CLIMATE CONTROL DOORS HVAC SYSTEM IN THE MY 2001 JEEP GRAND CHEROKEE, CAUSING THE HEATING-A/C SYSTEM TO MALFUNCTION (3) - DASH NEEDS TO BE REMOVED TO ACCESS HVAC CONTROL BOX. EST. COST FORM DEALERSHIP IS $1200.00 DOLLARS. REMOVAL OF ENTIRE DASH IS REQUIRED. *JB
ON MY 2001 JEEP GRAND CHEROKEE LIMITED CLIMATE CONTROL IS NOT FUNCTIONING PROPERLY. NO MATTER WHAT THE SETTING IS, IT BLOWS COLD AIR FROM SOME VENTS AND HOT FROM OTHERS. THE REPAIR COST IS ESTIMATED AROUND $1200. THE BRAKES WERE ALMOST CAUSING A LOSS OF CONTROL WHILE DRIVING DOWN THE MOUNTAIN ROAD. THE TRUCK WOULD START SHAKING VIOLENTLY AS I APPLY THE BRAKES, TO THE POINT WHERE THE STEERING WAS NOT AFFECTING THE BEHAVIOR OF THE TRUCK. REPAIR AND PART REPLACEMENTS COST $820. OUTRAGEOUS! *JB
LIKE MANY, THE HVAC BLEND AND RECIRCULATION DOORS FAILED PREMATURELY, ALONG WITH THE EVAPORATOR CORE. THE FX INVOLVED REMOVAL OF THE DASH, WHICH WILL NEVER BE RIGHT AGAIN, AND APPROXIMATELY $2000 IN REPAIRS.*JB
WE PURCHASED A 2001 GRAND CHEROKEE LIMITED FROM A LOCAL DEALERSHIP WITH 50,000 MILES IN MAY OF 2005. NO HEAT FROM BOTH PASSENGER OR DRIVERS SIDE VENTS. BLEND DOOR HINGES SEPARATED AND INOP. RECIRCULATION DOOR ALSO INOPERABLE VEHICLE HAD 53,500 MILES AT THIS TIME. DRIVERS SEAT HEATER FAILED AT 65,000 MILES. PCM FAILED AT 75,000 MILES AND THIS WAS THE ONLY REPAIR COVERED UNDER WARRANTY. THE JEEP NOW HAS 81,000 MILES AND WE HAVE HAD VIBRATION AND PEDAL PULSATION FROM THE FRONT BRAKES THREE TIMES SINCE WE PURCHASED THE VEHICLE. *JB
2001 JEEP GRAND CHEROKEE LIMITED. BLEND DOORS FAIL AND HEATED AIR CANNOT BE DIRECTED TO THE WINDSHIELD CAUSING LACK OF VISIBILITY. I AM GETTING REPAIR ESTIMATE FOR THE REPAIR. I UNDERSTAND THIS MAY COST OVER $1500.00. *JB
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2001 JEEP CHEROKEE WITH 73000 FAILURE MILEAGE AT ANY RATE OF SPEED AND THEN APPLYING THE BRAKE, THE STEERING WHEEL SHOOK UNCONTROLLABLY, AND WAS GETTING WORSE, BUT THE VEHICLE STOPPED NORMALLY. THE VEHICLE HAD BEEN TAKEN TO THE DEALER SEVEN TIMES FOR REPAIRS. THE MOST RECENT TIME THEY CHANGED THE ROTORS AND CALIPERS, BUT THE FAILURE RECURRED. *AK UPDATED 03/19/07. *JB
I HAVE OWNED FIVE JEEP GRAND CHEROKEES. 1999 - 2002. EVERYONE OF THEM HAS HAD HEATING COOLING BLENDER DOOR FAILURES. THERE IS OBVIOUSLY AN IMPROPER DESIGN FOR THIS COMPONENT. THE ENTIRE DASH HAS TO BE REMOVED TO REPAIR IT AT A GREAT EXPENSE. ONE VEHICLE I HAD TO HAVE DONE TWICE IN ABOUT 4 MONTHS TIME FRAME. *NM
HEATER BLEND DOOR ON 2001 JEEP GRAND. *NM
BLEND DOOR PROBLEMS. VERY COLD AIR BLOWING INSTEAD OF HEAT. *JB
JEEP GRAND CHEROKEE LAREDO 4.7L V8. CLIMATE CONTROL DOOR/SYSTEM FAILURE. $1200 TO $1500 TO FIX AT DEALER. THE REPLACEMENT PARTS ONLY LAST AROUND 2 YEARS HAVING TO KEEP REPLACING SAME PARTS. EVERY OTHER YEAR. *NM
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *JB
AS HAS BEEN PUBLISHED IN TWO OTHER POSTINGS I SEE, MY LEFT TAIL LIGHT WOULD WORK WELL, UNTIL I DEPRESSED THE BRAKES, THEN IT WOULD GO OUT. I HAD THE BULB REPLACED 2 OR 3 TIMES, THEN TOOK IT TO THE LOCAL DEALER TODAY. $190 LATER, IT IS SUPPOSED TO BE REPAIRED. WE'LL SEE...*JB
A FAULTY BLOWER MOTOR RESISTOR HAS RENDERED MY HEATER FROM WORKING. THE TEMP IS AROUND 20 DEGREES AND WITHOUT THE BLOWER, I CANNOT DEFROST MY WINDOWS TO DRIVE SAFELY. THE BLOWER MOTOR RESISTOR IS OUT OF THE VEHICLE WITH VISUAL ELECTRICAL CHARRING. THE WIRING HARNESS IS ALSO MELTED. I'VE TALKED TO 2 DIFFERENT DEALERS AND THEIR PARTS DEPARTMENT HAS DEALT WITH THIS PROBLEM BEFORE. SO, I CONTACTED THE JEEP CUSTOMER SERVICE 800 NUMBER. BUT ACCORDING TO YOUR "CUSTOMER SERVICE" LINE, I NEED TO GET MY VEHICLE BACK TO THE DEALER SO THEY CAN TELL ME WHAT I ALREADY KNOW. MY QUESTION IS WHY THE BLOWER MOTOR RESISTOR IS BACK ORDERED 4,000-6,000 PARTS? AND WHY IF I TAKE MY VEHICLE BACK TO THE DEALER, WILL I BE EXPEDITED A PART. ARE THEY CREATING A DEMAND BY NOT SUPPLYING THE PART AND THEN THE DEALERS RAISE THE PRICE OF THE PART? I HAVE ALREADY HAD ONE DEALER SAY THAT IF THEY LOCATE ONE, THAT IT'LL COST MORE THAN THE PRICE ADVERTISED ON THEIR WEB SITE. THIS IS THE WORSE CUSTOMER SERVICE I HAVE EVER HAD. *JB
MY 2001 JEEP GRAND CHEROKEE WITH ELECTRONIC DUAL CLIMATE CONTROLS REQUIRES MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. SHOULD I OPT TO DO THIS REPAIR MY, THE ENTIRE DASHBOARD WILL NEED TO BE REMOVED, QUITE THE ARDUOUS PROCESS, AND PARTS ARE APPROXIMATELY >$300. *JB
ENGINE WOULD NOT START -- REPLACED FUEL FILTER WHICH WAS FULL OF ODD DEBRIS [MECHANIC, NON-DEALER, CUT IT OPEN TO INSPECT]. FOUR DAYS LATER SAME PROBLEM. DID SOME RESEARCH ONLINE AND FOUND SEVERAL COMPLAINTS THAT THE GAS TANK LINING CAN DETERIOATESAND LEAVE DEBRIS IN TANK WHICH PASSES TO FILTER THEN BEYOND. CAR IS NOW AT DEALER AWAITING DIAGNOSIS. DEALER REP SAYS HE IS UNAWARE OF ANY SUCH PROBLEM WITH THE GAS TANK.
MY 2001 JEEP GRAND CHEROKEE HEATER/AC BLEND DOORS ARE STUCK. I CANNOT DEFROST. THIS CAUSES DANGEROUS SITUATIONS WHERE THE WIND SCREEN IS FOGGED, AND I CANNOT SEE THE ROAD. *JB
NO HEAT PASSENGER SIDE, CAUSED BY POORLY MADE "BLEND DOOR "AND INSTALLED IN A MANNER THAT REQUIRES COMPLETE DASH REMOVAL AT A PRICE REACHING $1600. *NM
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE HEATED SEATS BECOME EXTREMELY HOT AND THE HEATING SYSTEM MALFUNCTIONED. THE FAILURE MILEAGE WAS 79,000. THE CONTACT STATED THE CHECK ENGINE LIGHT CONTINUED TO COME ON. THE HEATED SEAT SYSTEM WAS A SAFETY DEFECT. *AK UPDATED 03/07/07*JB
AFTER GOING THROUGH SOME ONLINE TROUBLESHOOTING, I JUST CONFIRMED THAT THE BLEND DOOR WENT BAD. AND YES IT IS NOT ONE FIRST PROBLEM I HAD WITH MY 2001 LIMITED GRAND CHEROKEE JEEP. 8 MONTHS AGO THE DRIVERS SIDE WINDOW REGULATOR BROKE (AS IN ALL JEEPS), MY FOUR BRAKE CALIPERS WENT BAD BY JUST REPLACING THE OLD PADS, AND NOW THIS. ONE DAY, THE CAR JUST STARTED TO BLOW COLD AIR. BEFORE THAT, I COULD HEAR THE NOISES UNDER THE DASHBOARD BUT I THOUGHT IT WAS THE WAY IT SHOULD SOUND. I HAD MOST OF THE TIMES LIMITED HEAT IN MY SIDE AND MORE IN THE PASSENGER'S SIDE. I THOUGHT I'M TOO HOT FOR THE CAR AND THE SENSOR JUST PLAYS WITH ME. BUT ENOUGH IS ENOUGH. FOR GOD SAKE, HOW DO YOU WANT TO SELL "HARDCORE" CARS, WHEN YOUR CARS FAIL TO WORK UNDER CLIMATE GARAGE KEPT CONDITIONS, AND DRIVEN MOSTLY ON A FLATLAND (FLORIDA) ON ROAD... YOU SHOULD BE ASHAMED OF YOUR PRODUCTS. YOU SHOULD CALL THE CHEAP AND NOT JEEP. *NM
TL*- THE CONTACT STATED THAT THIS 2001 JEEP GRAND CHEROKEE HAD A FAILURE IN THE BLOWER MOTOR CONTROL MODULE. THE CONTACT STATED THAT HE HAD THE BLOWER MOTOR CONTROL MODULE REPLACED 2 YEARS AGO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THIS VEHICLE COMPARTMENT FILLED WITH SMOKE. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT THEREWAS A LARGE NUMBER OF VEHICLES WITH THE SAME PROBLEM, AND THEY COULD NOT GET THE PART IN FAST ENOUGH TO MAKE ALL OF THE REPAIRS. THE DEALERSHIP INFORMED THE CONTACT THAT THEY HAD 15 BACK ORDERS FOR THE BLOWER MOTOR CONTROL MODULES. THE CONTACT WOULD LIKE NHTSA TO BE AWARE OF THIS PROBLEM.*AK THE CONSUMER STATED THERE WAS A MINOR FIRE. UPDATED 03/15/07. *JB
WHEN THE WEATHER STARTED GETTING COLDER, I TRIED TO USE THE HEAT AND I COULDN'T GET ANY HOT AIR TO DEFROST, WHEN MY WINDSHIELD BEGAN TO FROST AND FOG. WHILE DRIVING HOME, I HAD TO FIRST PULL OVER AND WIPE THE INTERIOR OF MY WINDSHIELD, THEN ON MY 21 MILE DRIVE HOME, I HAD TO CONSTANTLY WIPE THE INTERIOR OF THE WINDSHIELD WHILE DRIVING. I TOOK THE JEEP TO THE JEEP/CHRYSLER DEALER AND WAS QUOTED OVER $1500 FOR THE REPAIR. I CAN'T AFFORD THIS TYPE OF REPAIR AND DO NOT HAVE ROOM ON MY CREDIT CARDS. I MANAGED TO PURCHASE THE PARTS AND DO THE REPAIR MYSELF, WITH MY JEEP OUT OF COMMISSION FOR OVER 2 WEEKS. I REPLACED THE HEATER CORE, RECIRC BLEND DOOR, THE MID-CASE BLEND DOOR, AND 2 ACTUATORS. I HAVE BEEN TOLD THAT THIS CAN BE A CONSISTENTLY AGGRAVATING PROBLEM AND DON'T LOOK FORWARD TO HAVING TO DO IT AGAIN. ESPECIALLY NOW THAT I HAVE A NEWBORN WHO WILL BE TRAVELING IN THE CAR. THIS CAN BE A MAJOR SAFETY ISSUE, IF THIS ENGINEERING DISCREPANCY IS NOT RESOLVED. AS FAR AS I KNOW, NO ONE HAS BEEN INJURED...YET. THIS IS AN ACCIDENT WAITING TO HAPPEN. I HAVE PICTURES OF ALL THE BAD PARTS AND DOCUMENTED REPAIRS THANK YOU. *NM
COLD AIR BLOWS OUT OF DEFROSTER VENTS, EVEN WHEN SETTING IS TURNED UP TO HIGH HEAT. *NM
WHEN USING HEAT DURING THE FALL/WINTER MONTHS IN NEW HAMPSHIRE, I CAN SMELL COOLANT FROM WITHIN THE CABIN. THE WINDSHIELD AND WINDOWS ARE FOGGING REALLY, REALLY BAD THAT CAUSES VISIBILITY PROBLEMS. THIS IS A MAJOR SAFETY ISSUE. SOMETIMES HEAT COMES OUT OF THE PASSENGER SIDE VENTS, SOMETIMES IT DOESN'T. INSTEAD, COLD AIR IS BLOWING ON THE WINDSHIELD. *NM
PASSENGER SIDE DIGITAL CLIMATE CONTROLS DO NOT WORK. PASSENGER SIDE VENTILATION SYSTEM BLOWS COLD AIR ONLY. PASSENGER SIDE HEATED SEAT DOESN'T WORK. *JB
2001 GRAND CHEROKEE LIMITED WITH DUAL ZONE CLIMATE CONTROL. THANKSGIVING DAY, NOTICED THAT NO HEAT WAS COMING FROM PASSENGER SIDE VENTS. THERMOSTAT WAS SET TO 80 DEGREES. SHUT OFF CLIMATE CONTROL UNIT, RESTARTED, NO EFFECT. STOPPED AND SHUT DOWN CAR, RESTARTED, NO EFFECT. NO WARM AIR COMES THROUGH PASSENGER SIDE VENTS. DRIVERS SIDE WORKS FINE. CLIMATE CONTROL SYSTEM WILL NOT SWITCH BETWEEN HOT AND COLD AIR. DRIVER IS COMFORTABLE, PASSENGER IS MISERABLE WHEN IT IS COLD OUTSIDE. *JB
TL* - THE HEATER AND A/C ARE NOT WORKING IN THE CONTACT'S 2001 JEEP GRAND CHEROKEE. THE CONTACT CALLED THE DEALER ( ALL STAR DODGE IN AMARILLO, TX) TO SET UP APPOINTMENT FOR REPAIR. THE DEALER STATED THAT THE VEHICLE'S FAILURE IS DUE TO THE WIRING HARNESS MELTING WHICH CREATED A SHORT CIRCUIT IN THE RESONATOR. DEALER EXPLAINED THAT THEY WOULD NEED TO REPLACE THE WIRING HARNESS AND RESONATOR. THE DEALER CALLED THE PARTS WAREHOUSE IN DALLAS, TX AND THEY STATED THAT THERE IS A BACK ORDER FOR THE PART THAT CAN TAKE A FEW WEEKS BEFORE THEY GET THE PART. THE CONTACT IS CONCERNED THAT THE VEHICLE MAY CATCH ON FIRE DUE TO THE FAILURE. *NM
I WAS IN A HEAD ON COLLISION THAT TOTALED MY JEEP GRAND CHEROKEE WHILE I WAS 30 WEEKS PREGNANT. THE AIRBAGS DID NOT DEPLOY. I SPENT THE WEEKEND IN THE HOSPITAL AS A RESULT, AND THE BABY NEEDED TO BE MONITORED BECAUSE I WAS HAVING CONTRACTIONS. I INFORMED DAIMLER CHRYSLER, THEY SENT A LETTER WITH A BROCHURE SHOWING WHERE THE POINT OF IMPACT NEEDED TO BE FOR THE AIRBAGS TO DEPLOY, STATING THE CAR PERFORMED AS IT SHOULD HAVE. HOWEVER, IN THE BROCHURE, IT CLEARLY INDICATES WHERE THE POINT OF IMPACT NEEDED TO BE FOR THE AIRBAGS TO DEPLOY, WHICH IS THE SAME AS WHERE THE POINT OF IMPACT WAS ON THE JEEP. I SENT A LETTER BACK TO DAIMLER CHRYSLER VIA CERTIFIED MAIL INDICATING THIS. I HAVE HAD NO RESPONSE FROM THEM, AND THEY WILL NOT GIVE ANY INFORMATION OVER THE PHONE. *JB
ON 2001 I BOUGHT A BRAND NEW JEEP GRAND CHEROKEE LIMITED FROM A JEEP DEALER, LITTLE AFTER I BOUGHT IT I NOTICED A VIBRATION WHEN APPLYING THE BRAKES, BUT I DID NOT THINK THERE WAS ANYTHING WRONG, BRAND NEW AND MY FIRST 4X4 I THOUGHT IT WAS THE WAY 4X4 WORKS. UNTIL ABOUT A YEAR AGO THAT I RECEIVED A LETTER ABOUT A DEMAND MADE TO CHRYSLER FROM SOME OTHER OWNERS OF GRAND CHEROKEES THAT HAVE THE SAME PROBLEM AND WHEN THEY WENT TO HAVE IT CHECK AT THE DEALER THEY WERE TOLD THAT THERE WAS A PROBLEM WITH AN UNEVEN SURFACE OF THE BRAKE ROTORS. CHRYSLER NEVER TOOK ANY ACTION ABOUT THIS FACTORY DEFECT AND DENIED REPAIR OF DEFECT. AFTER I RECEIVED THIS LETTER I TOOK MY JEEP TO THE DEALER TO HAVE IT CHECK AND I WAS TOLD THE SAME PROBLEM WITH THE FRONT DISK ROTORS WAS CAUSING THE VIBRATION ON MY CAR. I CONTACTED DAIMLERCHRYSLER BY MAIL ON OCTOBER 2006, ASKING THEM TO REPAIR THE FACTORY DEFECT AND THEY NEVER ANSWER BACK, THEN I CALLED THEM BY PHONE TO THEIR CUSTOMER RELATIONS CENTER AT 1-800-992-1997 AND ASKED FOR AN ANSWER TO MY PROBLEM BUT THEY DENIED PAYING FOR ANY REPAIR SINCE I WAS OUT OF THE WARRANTY PERIOD AND I ASKED FOR A WRITTEN DECISION BUT IT WAS ALSO DENIED AND ONLY GIVEN A REFERENCE NUMBER 15833938 FOR MY INQUIRE ON 1-3-2007. AS I SAID EARLIER IN THIS LETTER, I WAS UNAWARE OF ANY REAL BRAKE PROBLEM WITH MY VEHICLE UNTIL I WAS CONTACTED BY A LETTER FROM A THIRD PARTY WITH THE SAME PROBLEM AS I DATED JUNE 1, 2006. DAIMLERCHRYSLER NEVER CONTACTED ME ABOUT THIS PROBLEM OR DID ANY
WINDSHIELD DEFROSTER FAILURE. *JB
AC/HEATER NOT BLOWING HOT AIR..CAUSING WINDOW TO FROST AND ICE UP...NOT COVERED UNDER WARRANTY...BLEND DOORS....LOTS OF COMPLAINTS....VERY SERIOUS, WINDSHIELD FROSTING OVER WHEN DRIVING!! *NM
THE DEFROSTER SYSTEM BLOWS ONLY COLD AIR MAKING IT DIFFICULT(IMPOSSIBLE AT TIMES) TO CLEAR THE WINDSHIELD. THIS ISSUE OCCURS REPEATEDLY ON COLD RAINING DAYS AND MAKES VISIBILITY OUT THE FRONT WINDSHIELD VERY POOR. THIS ISSUE COULD RESULT IN A SERIOUS TRAFFIC ACCIDENT. THE ISSUE IS WELL KNOWN IN 99-04 JEEP GRAND CHEROKEES WITH THE DUAL CLIMATE CONTROL SYSTEMS. TO CORRECT THE ISSUE THE ENTIRE DASH, STEERING WHEEL, A/C EVAPORATOR AND HEATER CORE MUST BE REMOVED TO GAIN ACCESS TO THE BLENDER DOORS AND RECIRCULATION DOORS WHICH ARE THE CAUSE OF THE ISSUE. THIS ISSUE OCCURS IN 100% 99-04 JEEP GRAND CHEROKEES VEHICLES QUIPPED WITH THE DUAL CLIMATE CONTROL SYSTEM, SO THE PROBABILITY OF A DEATH(S) OCCURRING DUE TO THIS DEFECT ARE EXTRAORDINARILY HIGH. PLEASE TAKE THE APPROPRIATE ACTION TO PROTECT THE PUBLIC. *NM
BLEND DOOR ON JEEP GRAND CHEROKEE. *NM
BLEND DOOR FAILURE ON DUAL ZONE CLIMATE CONTROLLED 2001 JEEP GRAND CHEROKEE. THIS WAS REPAIRED BY A DEALER AT A COST OF $1000 DOLLARS, AND HAS FAILED AGAIN 2 MONTHS LATER. *NM
STEERING WHEEL RUBS AND SHAKES WHEN TURNING AT LOW SPEEDS. LOUD RUBBING SOUND LIKE DRAGGING YOUR FINGER OVER A BALLOON. CAUSES DIFFICULTY STEERING AND IS DANGEROUS IN PARKING LOTS. THIS IS AN ONGOING PROBLEM AND DAILY OCCURRENCE WITH THE VEHICLE. I'VE OWNED TWO OTHER JEEP GRAND CHEROKEES - A 1999 MODEL AND A 2000 MODEL IN ADDITION TO THE 2001 JEEP GRAND CHEROKEE I'M HAVING THIS PROBLEM WITH. THEY ALL HAD THIS ISSUE. *NM
THE HEATER ON MY 2001 JEEP GRAND CHEROKEE DOES NOT WORK ON THE PASSENGER SIDE. THE BLEND DOOR HAS FAILED. *NM
WHILE USING THE HEAT ON MY 2001 JEEP GRAND CHEROKEE THE PASSENGER SIDE WILL GET COLD AND NO HEAT WILL COME OUT FROM THE PASSENGER SIDE VENTS JUST COLD AIR. I WENT TO THE LOCAL JEEP DEALER TO HAVE THE PROBLEM DIAGNOSED, AND THEY SAID THAT THE PASSENGER BLEND DOOR ACTUATOR FAILED,AND WERE GOING TO CHARGE $1,300.00 TO REPAIR AND REPLACE THE DAMAGED PARTS AND IS NOT COVERED UNDER THE WARRANTY. I HAVE BEEN DOING SOME RESEARCH ON THIS PART AND PROBLEM AND FROM JUST PUTTING THE PART NUMBERS (#05134349AA AUTO A/C MID CASE BLEND ASSEMBLY AND #05134347AA AUTO A/C AIR RECIRCULATION ASSEMBLY) INTO GOOGLE IT SEEMS TO BE A COMMON PROBLEM WITH MOST RECENT JEEP GRAND CHEROKEES LAREDO AND LIMITED. I HAVE FOUND AT LEAST TWO JEEP FORUMS WHERE THIS PROBLEM IS POSTED. DAIMLER CHRYSLER KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL SERVICE BULLETIN TSB (#24-001-04). I DO NOT SEE WHY THIS HAS NOT BEEN AN ISSUE OF RECALL OR FALLS UNDER ANY WARRANTY THAT IS PROVIDED BY DAIMLER CHRYSLER. *JB
I STOPPED FOR A LEFT TURN AT A 4 WAY INTERSECTION, IN ORDER TO LET THE UPCOMING TRAFFIC PASS. WHEN IT WAS CLEAR, I STARTED TO TURN LEFT AND SLIGHTLY UPHILL. ALL OF A SUDDEN, THE ENGINE REVVED INTO THE HIGHS AND WITH A LOUD NOISE, THE CAR ACCELERATED. I IMMEDIATELY HIT THE BRAKE, BUT THE CAR KEPT ON ACCELERATING SO STRONGLY THAT IT WAS OVERTURNING TO THE LEFT AND WHILE I WAS STILL ON THE BRAKES, IT THEN ACCELERATED INTO THE DOOR OF A CAR, WHICH WAS WAITING AT THE RED LIGHT AND WAS ACTUALLY STANDING 180 DEGREES TOWARDS MY LEFT, BEHIND ME WHEN I STARTED. THE DOOR OF THIS CAR WAS TURNED SIGNIFICANTLY INWARDS WHERE THE FRONT OF MY CAR HIT. THE OTHER CAR WAS EVEN PUSHED ALL THE WAY TO THE CURB UNTIL MY CAR FINALLY CAME TO A STOP. ALL THIS WHILE I WAS STANDING ON THE BRAKE. FORTUNATELY, NOBODY WAS HURT. ALTHOUGH I HAD 2 WITNESSES, WHO TESTIFIED THE UNUSUAL ACCELERATION AND BEHAVIOR OF MY CAR, I HAVE BEEN CHARGED FOR THIS ACCIDENT WITH SIGNIFICANT DAMAGE ON THE OTHER CAR, WHICH TURNED OUT TO BE A TOTAL. MY CAR WAS ABOUT 2 MONTHS OLD AT THIS TIME, BUT I HAVE BEEN A SECURE DRIVER WITH NUMEROUS MODELS FOR MORE THAN 20 YEARS. MY LONG EXPERIENCE ALSO INCLUDES DRIVING A 10 TON UTILITY TRUCK IN THE MILITARY AND I HAVE NEVER HAD ANYTHING SIMILAR HAPPEN. I ASKED MY 5-STAR DEALERSHIP TO CHECK INTO THE ELECTRONICS AND THE BOARD COMPUTER. THEY SAID THAT THEY DIDN'T FIND ANYTHING, SO I HAD NO CASE. HOWEVER, I READ ABOUT SIMILAR EVENTS AND ONE IN PARTICULAR MOST RECENTLY, WHICH PROVIDED A LINK TO
(1) INCREASING FREQUENCY OF DEFROSTER/HEATER/VENTILATION SYSTEM MALFUNCTION (2) AIR OF THE WRONG TEMPERATURE WILL COME FROM THE VENTS, OR MORE OFTEN -AND MORE IMPORTANTLY, NO AIR WILL COME FROM THE VENTS, INCLUDING THE WINDSHIELD DEFROSTER VENTS, EVEN THOUGH THE BLOWER IS OBVIOUSLY WORKING. I AM OFTEN UNABLE TO CLEAR WINDSHIELD OF CONDENSATION IN ORDER SEE WELL ENOUGH TO DRIVE SAFELY. (3) THE DEALERSHIP TELLS ME IT WILL COST $2500.00 TO FIX THE PROBLEM, AND I CAN'T AFFORD THAT. SO NOTHING HAS BEEN DONE TO FIX THE PROBLEM. *NM
FRONT WINDSHIELD AND PASSENGER SIDE WINDOWS FOGGING. AC MAKING LOTS OF NOISES. SMELL OF COOLANT INSIDE VEHICLE. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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