MY VEHICLE, JEEP GRAND CHEROKEE 2001 LIMITED ADDITION WITH AROUND 47,000 MILES ON THE ODOMETER PERFORMED SATISFACTORILY UNTIL THIS MORNING WHEN MY WIFE WAS RETURNING FROM THE USUAL DROP-OFF OF MY SON TO THE PRESCHOOL. AS SHE WAS WAITING FOR THE GARAGE DOOR OF THE APARTMENT COMPLEX WHERE WE LIVE WHILE HER FOOT WAS ON THE BRAKE, THE CAR SUDDENLY SHOT UP AND CRASHED THROUGH THE GARAGE DOOR AND CAME TO COMPLETE STOP 20 FEET FROM THE GATE. THIS HORRIFYING EXPERIENCE, FORTUNATELY, DID NOT CAUSE ANY PHYSICAL INJURY TO MY WIFE AND MY 15 MONTHS DAUGHTER SECURED IN THE BACK SEAT. LUCKILY, THERE WAS NO INCOMING CAR NOR PEOPLE INJURED. HOWEVER, WE ARE AFRAID THAT THE VEHICLE WHICH SUSTAINED MAJOR DAMAGES TO THE BODY WILL NOT PROVIDE ANY MORE PEACE OF MIND. IT IS DEFINITIVELY A WAKE-UP CALL FOR US TO SEARCH A MORE SAFE VEHICLE FOR MY FAMILY. *JB
2001 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THERE WAS NO HEAT ON PASSENGER SIDE DUE TO BLEND DOOR FAILURE. THEREFORE DEFROSTING THE WINDSHIELD PROPERLY WAS NOT POSSIBLE. THIS WAS FOLLOWED SHORTLY BY A LEAKING HEATER CORE WHICH FILLED THE CAR WITH COOLANT MIST DURING VEHICLE OPERATION. THE BLEND DOORS ASSEMBLIES WERE REPLACED ALONG WITH THE HEATER CORE TO SOLVE THE PROBLEMS. *JB
AIR ONLY BLOWS ONE SPEED ONLY AT CONSTANT SPEED WHEN ACCELERATING AND CUTS OFF WHEN BRAKING. THE AIR ONLY BLOWS HOT AIR AND THE TEMP CAN NOT BE CHANGED. THE AIR/HEAT STARTED TO NOT WORK CORRECTLY ON THE PASSENGER SIDE FIRST THEN REACHED THE DRIVERS SIDE. THERE IS LOUD CREAKING NOISES COMING FROM THE DASH WHEN THE UNIT IS TURNED ON OR WHEN THE CAR IS CUT OFF. IT CAN EVEN BE HEARD OUTSIDE OF THE VEHICLE. *NM
THE DEFROSTER DOESN'T WORK CORRECTLY DUE TO THE BLEND DOORS FAILING TO OPEN WHEN NEEDED. I SEE THIS AS A VERY DANGEROUS SAFETY ISSUE IN COLD/ICY WEATHER HERE IN NEW ENGLAND. IT SEEM TO BE A COMMON PROBLEM AFTER SPEAKING WITH THE JEEP SERVICE PEOPLE AND OTHER GRAND CHEROKEE OWNERS. *JB
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PULSATED, WHEN THE BRAKE PEDAL WAS DEPRESSED. IT WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, WHERE DIFFERENT PARTS OF THE BRAKES WERE REPLACED HOWEVER; THE PROBLEM RECURRED.
BLEND AIR DOORS FOR AC/HEAT FAIL AND CAUSE LOSS OF HEAT AND WINDSHIELD TO FOG UP. BEEN SERVICED AND REPLACED TWICE ALONG WITH AC/HEAT CONTROLLER. *JB
2001 JEEP GRAND CHEROKEE BLOWING COLD AIR AND MAKING CRACKING SOUNDS FROM THE DASH. CAN NOT AT TIMES STOP THE COLD AIR COMING FROM DASH AND VENTS. *NM
HEATER FAILURE CAUSES THE WINDSHIELD TO FOG OVER AND SINCE THERE IS NO HEAT IT WON'T DEFOG IT. THIS CAUSES ME TO HAVE TO WIPE THE WINDSHIELD WITH MY HANDS/NAPKINS. COULD BE VERY DANGEROUS IF THIS HAPPENS WHILE DRIVING IN TRAFFIC OR AT NIGHT. *NM
DT*: THE CONTACT STATED THE DRIVER SIDE WINDOW DID NOT GO DOWN. THE VEHICLE WAS TAKEN TO THE SERVICE, WHO DETERMINED THE WINDOW REGULATOR FRACTURED.
I WAS NEVER TOLD THAT THERE WAS A PROBLEM WITH 1999-2004 JEEP GRAND CHEROKEES AIR CONDITIONING UNITS FAILING?! WHY HAS JEEP DONE NOTHING ABOUT THIS PROBLEM!?! I AM NOW STUCK WITH A JEEP THAT HAS UNCONTROLLABLE AIR CONDITIONING MALFUNCTIONS.. I AM VERY UPSET WITH JEEP. *JB
MY HEATER AND DEFROSTER DOES NOT WORK. THIS IS KNOWN PROBLEM RELATED TO THE BLEND DOOR FAILURE WITH JEEP GRAND CHEROKEES WITH DUAL CLIMATE CONTROL. THIS IS VERY DANGEROUS IN ICY WEATHER. *JB
HEATING SYSTEM WORKED FINE UNTIL WARM AIR SUDDENLY STOPPED BLOWING OUT OF VENTS. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THIS WAS A COMMON PROBLEM THAT THEY PROBABLY DO ABOUT 3 OR 4 A WEEK. TOTAL REPAIR BILL WAS $780. I DIDN'T HAVE THIS KIND OF MONEY AND IT APPARENTLY WAS NEVER RECALLED, JUST TSB. IT HAS BEEN TWO WINTERS NOW DRIVING WITH EXTREMELY FOGGED WINDOWS DUE TO NO HEAT. JEEP HAS DONE NOTHING TO HELP WITH THIS HUGE EXPENSE. *JB
BLEND AIR DOOR IN 2001 JEEP GRAND CHEROKEE LIMITED HAS BROKEN. SEEMS AS THOUGH A RE-CALL IS INEVITABLE CONSIDERING THE QUANTITY OF FAILURES THAT HAVE OCCURRED FOR PEOPLE WHO HAVE SPENT A LARGE AMOUNT OF MONEY FIXING THESE PROBLEMS. *NM
THE HVAC SYSTEM IN MY VEHICLE QUIT SUPPLYING HEAT TO THE DEFROSTER VENTS AND PASSENGER SIDE VENTS. ON COLD MORNINGS IT WAS VERY DIFFICULT TO CLEAR THE MOISTURE AND FROST FROM THE WINDSHIELD AND WINDOWS. OFTEN TIMES I HAD TO DRIVE WITH THEM FOGGED UP DUE TO THE DEFROSTER NOT WORKING. THE CAUSE WAS DETERMINED TO BE BROKEN BLEND DOORS AND FAILED MOTORS INSIDE THE HVAC SYSTEM. I HAD TO PAY MY LOCAL DEALER $400 TO GET THE PROBLEM FIXED BECAUSE I COULD NOT DRIVE SAFELY WITHOUT THE DEFROST WORKING. THEY HAD TO REPLACE THE DRIVER AND PASSENGER BLEND DOORS AND MOTORS AND THE MODE DOOR AND MOTOR. THE DEALER DECIDED TO PAY FOR THE LABOR BECAUSE THEY KNEW IT WAS A VERY COMMON PROBLEM. OTHERWISE IT WOULD OF COST ME $1000 TO FIX. THIS FAILURE IS VERY COMMON ON THE LIMITED AND OVERLAND (1999-2004) MODELS THAT HAVE THE DUAL ZONE HVAC SYSTEM. IT IS ALSO ANNOYING THAT THE DEALERS AND THE MANUFACTURE KNOW THIS IS COMMON AND DON'T ISSUE A SAFETY RECALL. *NM
I HAVE HAD 3 DIFFERENT POWER WINDOWS FAIL ON MY 2001 GRAND CHEROKEE. EACH TIME THE ENTIRE MOTOR MECHANISM HAS TO BE REPLACED AT $450.+ EACH AND ALL THAT IS WRONG IS A SMALL PLASTIC NUT ON THE END OF A METAL CORD. THIS IS RIDICULOUS. *JB
ROTORS, CALIPERS AND BRAKES NEED CUT OR REPLACED ANYWHERE FROM 1 TO 4,000 MILES. AS OF THIS DATE, THIS IS MY 7TH TIME! A PULSATION IN BRAKING... THE MANUFACTURER HAS REPLACED OR CUT THE ROTORS 6 TIMES, THE DRIVE ONCE, THE CALIPERS ONCE AND THE BRAKES ONE OR TWO TIMES... I WENT TO AN INDEPENDENT ON 11-29-06 AND HAD 2 ROTORS REPLACED, 2 RESURFACED/CUT AND BRAKES REPLACED WITH 26,500 MILES ON VEHICLE. A 2001 JEEP GRAND CHEROKEE LIMITED. *JB
ACCELERATED OUT OF CONTROL IN REVERSE. COULDN'T STOP THE VEHICLE. *JB
FRONT DRIVERS SEAT IS BROKEN. IT'S OFF THE TRACK AND THE BEARINGS ARE BROKEN, WHICH COULD CAUSE THE DRIVER TO FLIP TO THE BACK SEATS IF IN AN ACCIDENT, LEAVING NO ONE IN DRIVERS SEAT AT ALL. *NM
DT*: THE CONTACT STATED THE PLASTIC COVERING ON BOTH HEADLIGHTS BECAME PROGRESSIVELY MORE FOGGED AND DISCOLORED TO THE POINT OF BEING NEARLY OPAQUE. THIS CAUSED THE INTENSITY OF THE HEADLIGHTS TO DIMINISH. A SERVICE DEALER WAS CONTACTED, AND DETERMINED NOTHING COULD BE DONE TO FIX THE PROBLEM. UPDATED 12/1/2006 - *NM
I HAD A SLOW LEAK IN MY REAR TIRES , SO I WENT TO GET THEM PLUGGED. I WAS TOLD THAT THE RIMS HAD RUSTED THROUGH THE BACK TIRES AND PUNCTURED THE TIRES. I COULD NOT GET INTO A JEEP DEALERSHIP FOR TWO WEEKS SO MY MECHANIC ORDERED A NEW RIM (JEEP PART) AND TWO NEW TIRES SO THAT I COULD DRIVE SAFELY. JEEP REFUSES TO ACCEPT RESPONSIBILITY BASED ON THE FACT THAT I HAD MY OWN MECHANIC REPLACE THE TIRES. I WAS TOLD THAT I SHOULD HAVE WAITED TWO WEEKS. HOWEVER, I WAS NOT GOING TO RISK DRIVING ON A FAULTY RIM AND TIRES. I STILL HAVE THE RUSTED OUT RIMS AND PUNCTURED TIRES THAT JEEP REFUSES TO ACKNOWLEDGE. *JB
POWER WINDOW FAILURE ON 2 OF 4 WINDOWS. *JB
AUTOMATIC TRANSMISSION BEGAN TO SLIP THEN WOULD NOT ENGAGE AT ALL IN THE COURSE OF 2 DAYS. THE ENTIRE TRANSMISSION WAS DESTROYED BY THE TORQUE CONVERTOR "COMPLETELY BREAKING APART" PER THE TRANSMISSION SHOP RESULTING IN THE COMPLETE TRANSMISSION HAVING TO BE COMPLETELY REBUILT AT 83,000 MILES. *JB
DT*: THE CONTACT STATED WHILE TRAVELING 20 MPH, A LOUD BANG WAS HEARD. THE VEHICLE WAS PULLED OVER AND THE CONTACT LOOKED UNDER THE VEHICLE AND FOUND THE RADIATOR WAS LEAKING FLUID. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND IT WAS NOTICED THERE WAS A DENT ON THE HOOD. WHEN THE HOOD WAS RAISED, THE CONTACT NOTICED THE FAN FRACTURED CAUSING THE DENT AND THE HOLE IN THE RADIATOR. THE DEALERSHIP REPLACED THE FAN, FAN SHROUD, AND RADIATOR.
MY DAUGHTER WAS DRIVING HER 2001 JEEP GRAND CHEROKEE ON THE FREEWAY GOING ABOUT 65-70 MI/HOUR. WHEN SHE TRIED TO CHANGE LANES, THE CAR SWERVED FOR NO REASON AND CRASHED INTO THE MIDDLE DIVIDER. THE CAR HAS BEEN TOTALED NOW. IN ADDITION, WHEN SHE CRASHED INTO THE DIVIDER, THE CAR AIR BAG DID NOT OPEN. I THINK THERE WAS A VEHICLE DEFECT (EITHER DESIGN OR MANUFACTURE) IN THE JEEP WHICH CAUSED THIS ACCIDENT. *NM
THE LEFT POWER WINDOW FAILED. I HAVE ONLY 50,000 MILES AND I TOOK IT TO THE DEALER AND THE COST IS $450.00. ON THE EVENING BEFORE THIS INCIDENT, I HAD ALL WINDOWS UP. BUT ON THE NEXT MORNING THE LEFT WINDOW WAS DOWN AND WOULD NOT GO BACK UP. I TOOK THE JEEP TO THE DEALERSHIP THEY ACTED LIKE IT WAS A COMMON OCCURRENCE. THE MECHANIC KNEW THE PROBLEM IMMEDIATELY BEFORE I COULD FINISH EXPLAINING WHAT WAS WRONG. THE POWER MECHANISM HAD FAILED. THE MECHANIC SAID THAT THE WINDOW COULD DOWN WHEN THE MECHANISM FAILS. THIS TELLS ME THAT A LOT REPORTS TO REPAIR THE POWER WINDOWS. OF COURSE NOTHING IS BEING DONE ABOUT THIS PROBLEM BY CHYRSLER. THE MECHANIC TOLD ME WITHOUT EVEN LOOKING FOR THE PRICING HOW MUCH IT WAS GOING TO COST ME. THAT'S ODD! I HAVE NEVER BEEN TO A MECHANIC AND HE DID NOT HAVE TO GET A PRICING ON THE PARTS AND THEN ADD IN THE LABOR. THIS MECHANIC HAD ALL THE COSTS BUILT INTO HIS HEAD. THE POWER WINDOW MECHANISM IS DEFECTED AND SHOULD BE RECALLED. *JB
PURCHASED THE CAR USED AUGUST 2005. FIRST NOTICED A VIBRATION IN THE STEERING WHEN BRAKING AROUND FEBRUARY 2006. TOOK IN TO MECHANIC FOR OIL CHANGE AND HAD BRAKES CHANGED. WAS ADVISED THAT THE ROTORS WERE WARPED AND NEEDED REPLACED. *JB
BRAKES STARTED SMOKING AND STICKING 5.5 HOURS AWAY FROM HOME WHILE GOING ON VACATION. WENT TO BRAKE REPAIR PLACE AND THEY DETERMINED CALIPERS WERE STICKING. COULDN'T GET A RENTAL CAR, JEEP DEALERSHIP WOULDN'T GIVE US A RENTAL CAR. CALIPERS ARE COVERED UNDER WARRANTY. PROCEEDED ON TO VACATION DESTINATION W/BRAKES STILL NOT FIXED. CALLED THE LOCAL JEEP DEALERSHIP AND THEY COULDN'T EVEN LOOK AT THE JEEP UNTIL A WEEK AND A HALF LATER, AND WE'D BE BACK HOME BY THEN. HAD JEEP TOWED TO A JEEP DEALERSHIP FURTHER AWAY AND IT TOOK SOME CONVINCING ON OUR PART TO GET DAIMLER CHRYSLER TO PAY FOR THE TOW TO THE DEALERSHIP THAT WAS FURTHER AWAY. THAT JEEP DEALERSHIP HAD THE CALIPERS SENT TO THEM, BUT THEY GOT LOST IN THE MAIL AND THEY COULDN'T REPAIR THE CALIPERS. THEY HAD THE JEEP THE WHOLE WEEK WE WERE ON VACATION. WHY DIDN'T THEY (A) HAVE CALIPERS IN STOCK AND (B) OVERNIGHT THE CALIPERS SO THEY COULD BE SURE THEY GOT THEM? HAD TO DRIVE BACK HOME FOR OVER NINE HOURS WITH BRAKES AND CALIPERS STILL NOT WORKING PROPERLY. HAD JEEP TOWED TO OUR LOCAL DEALERSHIP AND THEY REPLACED 3 CALIPERS, BRAKE LINES AND BRAKE PADS. THE CALIPERS WERE COVERED UNDER OUR WARRANTY, BUT BRAKES PADS AND EVERYTHING ELSE WASN'T AND WE HAD TO PAY OVER $500 FOR THOSE TO BE REPLACED. I BELIEVE DAIMLER CHRYSLER SHOULD NOT HAVE CHARGED US FOR REPLACING ANYTHING BECAUSE THE CALIPERS CAUSED THE BRAKE PADS AND ROTORS TO FAIL. I ALSO THINK SINCE THE DEALERSHIP COULDN'T REPAIR THE CALIPERS THEY SHOULD HAVE HAD THE JEEP TOWED
DT*: THE CONTACT STATED WHILE BRAKING THE STEERING COLUMN VIBRATED. THE HARDER THE BRAKE PEDAL WAS APPLIED THE MORE THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN 2003 AND THE ROTORS WERE REPLACED. THE VIBRATION RETURNED AND THE DEALERSHIP STATED THE ROTORS NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS LOCATED IN A SALT BELT STATE. UPDATED 10/25/2006 - *NM
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE POWER STEERING FLUID LEAKED ONTO THE PAVEMENT. THE CONTACT DETERMINED THE POWER STEERING HOSE HAD A LEAK, AND REPLACED THE POWER STEERING HOSE. THE DEALER WAS ALERTED. UPDATED 09/22/06. 8JB
POWER WINDOWS BROKE AND THE CAR ONLY HAS 50,000 MILES IT IS A 2001 JEEP GRAND CHEROKEE. THE POWER WINDOWS BREAK IN THE DOORS. COSTING $450.00 TO REPAIR. THE VEHICLE IS ALWAYS BEEN KEPT IN THE GARAGE. WE HAVE HAD THEM BOTH BREAK ON THE FRONT DOORS IN THE THREE MONTHS. *JB
I PURCHASED A NEW JEEP GRAND CHEROKEE LAREDO IN MAY OF 2001. IN JULY 2005, I NOTICED A PULSATION IN THE BRAKE PEDAL WHEN DECELERATING FROM HIGHWAY SPEEDS GREATER THAN FORTY MPH. THE DEALER SAID THE ROTORS WERE WARPED, AND RECOMMENDED REPLACING THE FRONT BRAKE ROTORS AND BRAKE PADS. THE COST WOULD BE OVER $300.00. THE CAR HAS 13,00 MILES. BUT IT IS OVER 3 YEARS OLD, SO REPAIRS ARE NOT COVERED UNDER ANY WARRANTY. THIS PROBLEM IS VERY COMMON, AND APPEARS TO BE LINKED TO THE CALIPERS AS WELL AS THE ROTORS. REPLACING THE CALIPERS WITH DESIGN, AS WELL AS THE ROTORS AND PADS REPORTEDLY ELIMINATED RECURRENT PROBLEMS. IS A RECALL JUSTIFIED TO CORRECT THIS PROBLEM? *JB
MY WIFE AND I PURCHASED A NEW 2001 CHRYSLER GRAND CHEROKEE AND HAVE HAD NOTHING BUT PROBLEMS WITH OUR BRAKES, ROTORS AND CALIPERS. THE WARRANTY COVERED IT FOR THE FIRST THREE YEARS AND THE CHRYSLER MANUFACTURING PAID FOR REPAIRS UP TO NOW, BUT ARE NOW REFUSING TO PAY FOR FUTURE REPAIRS. AND IT'S DUE AGAIN, THE BRAKES AND ROTORS HAVE BEEN REPLACED EVERY YEAR. I BELIEVE THIS IS A SECRET RECALL AND I'M SURE A TECHNICAL SERVICE BULLETIN WAS ISSUED TO ALL THE DEALER REPAIR SHOPS AND THAT ANGERS ME AND I'M SURE A LOT OF YOUR COMPLAINTS AS WELL MY WIFE AND I ARE AT OUR WIT'S END AND DON'T KNOW WHO TO TURN TO. THIS TO ME, WARRANTS A NATION WIDE RECALL, DOES SOMEONE HAVE TO DIE BEFORE CHRYSLER TAKES THIS COMPLAINT SERIOUSLY OR HAS IT ALREADY HAPPENED AND THE PEOPLE WHO INVESTIGATED THE ACCIDENT WASN'T AWARE OF THIS DANGEROUS DEFECT, WHO KNOWS? WE REFUSE TO TRADE IT IN OR SELL BECAUSE WE SIMPLY CAN'T AFFORD IT AT THIS TIME, IT'S PAID FOR. ANY ADVICE AND/OR GUIDANCE WILL BE APPRECIATED. THANKS. *JB
THERE IS AN ONGOING PROBLEM WITH JEEP GRAND CHEROKEE A/C BLEND DOORS FROM 1998 THROUGH 2005. THERE IS A TSB ISSUED FOR THIS PROBLEM, BUT IT IS NOT WARRANTY COVERED AFTER THE ORIGINAL 36000 MILE WARRANTY. PER THE TSB, THE BLEND DOOR ASSEMBLY IS POORLY DESIGNED IN THAT THERE IS NOT RANGE OF TRAVEL STOP ON THE ACTUATOR MOTOR, CAUSING THE PLASTIC SHAFT TO ABSORB ALL THE MOTOR TORQUE, EVENTUALLY BREAKING THE SHAFT. THE PROBLEM IS THIS IS A DESIGN FLAW WHICH SHOULD BE RECALLED. I HAD TO SPEND 900 DOLLARS TO GET MINE FIXED BECAUSE THE LABOR REQUIRED TO PULL THE DASH. THIS PROBLEM EXISTS OVER SEVERAL MODEL YEARS OF THIS VEHICLE PER THE TSB, AND IS FAIRLY COMMON. I FEEL THE MANUFACTURER SHOULD BE REQUIRED TO RECALL THESE VEHICLES FOR REPAIR. IF THE BLEND DOOR BREAKS, THERE IS COLD AIR ONLY, NO HEAT, MAKING WINTER DRIVING POTENTIALLY DANGEROUS DUE TO NO DEFROST. *JB
BOTH FRONT WINDOW MOTORS FAILED IN A 6 MONTH PERIOD. *JB
AC FAN QUIT WORKING ON LONG TRIP HOME. TOOK TO DEALER HAD TO REPLACE RESISTOR, WHICH THEY SAID THEY ALSO HAD TO REPLACE WITH A NEW STYLE WIRING HARNESS. COST 410.00 FOR PARTS AND LABOR, WITH PARTS BEING MORE THAN LABOR. HAD TO DRIVE IN EXTREME HEAT WITH WINDOWS DOWN TO GET HOME, OVER 3 HOURS. *JB
PURCHASED '01 JEEP NEW. DRIVER SIDE HEATED SEAT DID NOT WORK FROM DAY ONE. HEATING ELEMENT REPLACED AT 1,400 MILES BY DEALER. APPROXIMATELY 2004/60K PS HEATED SEAT STOPPED WORKING. APPROXIMATELY 2005/90K WHILE DRIVING DRIVER SIDE HEATED SEAT BECAME UNBEARABLY HOT AND SMOKING. PULLED CAR OVER, TURNED OFF SWITCH, HAVE NOT TURNED ON SINCE FOR FEAR OF CAR FIRE. *JB
WINDOW FRONT MECHANISM LEFT SIDE AND RIGHT SIDE BROKE TWICE ON 3 JEEPS THAT I OWNED ALL 2001. WINDOW DID NOT GO UP ON 3 SEPARATE OCCASIONS HAD TO CHANGE THE MECHANISM. MILES VARIED BUT ALL 3 WHERE 2001 JEEPS GRAND CHEROKEE. LAST INCIDENT NOTED ON DATE YOU ARE ASKING. *JB
EXPERIENCED ISSUES WITH STEERING ASSEMBLY CONSISTENT WITH NHTSA CAMPAIGN ID 01V007000 (STEERING BOX RECALL FOR 2001 JEEP GRAND CHEROKEE) AND NOTICED THE VEHICLE BECAME LESS RESPONSIVE TO STEERING INPUT AND RESULTED IN A NEAR ACCIDENT WHILE ENTERING A HIGHWAY ON-RAMP ON JUNE 26, 2006 (THE CAR WOULD NOT TURN WHEN THE WHEEL WAS TURNED). THE CAR WAS TAKEN TO A DEALER SERVICE STATION AND THE DEALER RECOMMENDED STEERING BOX REPLACEMENT DUE TO NOTICEABLE GRINDING IN STEERING ASSEMBLY. JEEP CLAIMS THE REPAIR IS NOT COVERED UNDER WARRANTY OR THE RECALL. THE RECALL IS EFFECTIVE FOR VEHICLES BUILT BETWEEN THE DATES OF NOVEMBER 22 AND DECEMBER 5, 2000 ONLY, MY VEHICLE WAS BUILT ON DECEMBER 6, 2000. JEEP WAS UNABLE TO CONFIRM THAT MY VEHICLE WAS NOT MADE WITH DEFECTIVE PARTS. I AM REQUESTING NHTSA INVESTIGATE JEEP GRAND CHEROKEE VEHICLES MADE AFTER DECEMBER 5, 2000 FOR STEERING BOX FAILURE ISSUES, THE RECALL ISSUED IS NOT EXTENSIVE ENOUGH RESULTING IN POTENTIAL SAFETY ISSUES. *JB
DT*: THE CONTACT STATED THAT WHEN MAKING EITHER A RIGHT OR LEFT TURN THERE WAS A PUMPING SOUND. THERE IS A NHTSA RECALL, # 01V007000, REGARDING THE STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE VIN WAS NOT INCLUDED IN THE RECALL.
BOTH THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE WINDOW MOTOR HAVE TO BE REPLACED WITHIN ONE MONTH OF EACH OTHER. *JB
DT*: THE CONTACT STATED THE EXTERIOR REARVIEW MIRRORS DO NOT STAY IN THE POSITION THE POWER CONTROLS HAVE SET. THE MIRRORS ADJUST UP OR DOWN ON THEIR OWN. AN INDEPENDENT REPAIR SHOP DETERMINED THE MOTOR FOR THE MIRRORS NEEDED TO BE REPLACED. UPDATED 05/30/2006. *AK
PASSENGER SIDE WINDOW STOPPED WORKING AND FELL INTO DOOR IN 2005. DRIVER SIDE WINDOW HAS NOW DONE THE SAME THING IN 2006. FIRST TIME IT COST ME OVER $300 TO REPAIR, I'M SURE THIS SECOND TIME IT WILL BE THE SAME. OBVIOUSLY, THERE IS A DEFECTIVE PART HERE, SINCE IT HAS HAPPENED TWICE IT IS NOT JUST NORMAL WEAR AND TEAR. THIS PROBLEM IS OUT THERE ALL OVER THE INTERNET - CHRYSLER/JEEP NEEDS TO RECALL AND REPAIR THIS ISSUE. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD NOT TURN OFF, THE BATTERY WAS DISCONNECTED SO THE HEADLIGHT WOULD GO OFF. SECOND, THE CAR IS NOT IN PARK LIGHT ILLUMINATED ON THE OVERHEAD CONSOLE WHILE DRIVING 45 MPH. THIRD, THE ANTILOCK BRAKES VIBRATED WHILE COMING TO A COMPLETE STOP AT A RED LIGHT CAUSING THE VEHICLE TO ACCELERATE. THE VEHICLE HIT ANOTHER VEHICLE FROM BEHIND HOWEVER NO ONE WAS INJURED. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE SUSTAINED FRONTAL DAMAGE AND WAS DRIVEN HOME. THE DEALERSHIP INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE PROBLEMS. THE MANUFACTURER WAS ALERTED. UPDATED 6/23/2006 - *NM
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT HIGH SPEEDS, THERE WAS A PULSATION AND AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS SEEN BY A DEALER AND THE ROTORS WERE REPLACED. AFTERWARDS, THE BRAKE PULSATION CONTINUED TO PERSIST.
LEFT REAR BRAKE LIGHT DIMS AND GOES OUT AT NIGHT WHEN LIGHTS ARE ON WHEN I BRAKE OR WHILE I AM DRIVING WITH LIGHTS ON DURING THE DAY WHEN I BRAKE. I HAVE HAD THE BULB LOOKED AT AND CHANGED 4 TIMES NOW. EACH TIME I AM ASSURED THE PROBLEM IS FIXED. I HAD IT CHANGED AGAIN 2 WEEKS AGO AND I AM NOW EXPERIENCING THE SAME PROBLEM. *JB
DT*: THE CONTACT STATED WHEN THE VEHICLE REACHED BETWEEN 8,000 AND 10,000 MILES, THE ROTORS BEGIN TO WARP. THE VEHICLE'S ROTORS WERE PREVIOUSLY WARPED 10,000 MILES BEFORE THE LAST OCCURRENCE. THIS PRIMARILY OCCURRED WHILE DRIVING 40MPH AND ABOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THIS WAS NORMAL WEAR OF THE ROTORS; HOWEVER, THE DEALER SUGGESTED RESURFACING THE ROTORS AGAIN.
2001 JEEP GRAND CHEROKEE LAREDO PURCHASED NEW IN APRIL 2001. AT 66,842 MILES THE OVERDRIVE SNAP RING BROKE INTO 3 PIECES AND WEDGED INTO THE PARK PAWL. WHEN THE VEHICLE WAS PUT INTO PARK, IT WOULD ROLL. THE TRANSMISSION HAD TO BE REWORKED WITH ALL NEW SEALS AND GASKETS AND THE DAMAGED OVERDRIVE COMPONENTS HAD TO BE REPLACED. ALTHOUGH I FOUND DOCUMENTATION ONLINE THAT STATED THE TRANSMISSION WARRANTY HAD BEEN EXTENDED TO 70,000 MILES, CHRYSLER WOULD NOT EVEN LISTEN TO MY COMPLAINT. THEIR CUSTOMER SERVICE REP ACTUALLY HUNG UP ON ME WHEN I CALLED. THE TOTAL BILL WAS $1,863.78. THE DEALERSHIP ALSO FOUND A DEFECTIVE GOVERNOR PRESSURE SENSOR WHICH WAS REPLACED UNDER WARRANTY. THIS PROBLEM HAD OCCURRED BEFORE. IT CAUSED THE VEHICLE NOT TO START BECAUSE THE GOVERNOR SENSOR DETECTED THE VEHICLE WAS IN GEAR WHEN IT WAS ACTUALLY IN PARK. I'VE ALSO HAD CONSTANT PROBLEMS WITH THE BRAKES AND ROTORS. HAVE ALREADY SPENT ABOUT $1,000 ON THOSE AND THE REPAIRS ONLY LAST FOR ABOUT 10,000 TO 20,000 MILES. THE FRONT END SHAKES UNCONTROLLABLY WHEN BRAKING ABOVE 35 MPH WHICH IS VERY DANGEROUS WHEN MEETING ONCOMING TRAFFIC. IF YOU CAN'T CONTROL THE FRONT END, IT IS VERY EASY TO CRASH RIGHT INTO AN ONCOMING VEHICLE. I'VE SPOKEN TO SEVERAL JEEP OWNERS AND READ MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEMS I'VE HAD. I HAVE ENGAGED AN ATTORNEY AND WE WILL BE NOTIFYING CHRYSLER OF A LAWSUIT IN THE VERY NEAR FUTURE. *NM
2001 GRAND CHEROKEE LAREDO DRIVER SEAT MOUNTS ARE BREAKING CAUSING A SAFETY HAZARD. *TS THE CONSUMER CONTACTED THE MANUFACTURER BUT HASN'T RECEIVED A RESPONSE YET. *NM
DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY, THE VEHICLE WAS PLACED IN REVERSE AND SUDDENLY LURCHED BACKWARDS CRASHING INTO THE GARAGE. THE CONTACT ATTEMPTED TO APPLY BRAKE PRESSURE, BUT THE VEHICLE WAS STOPPED BY THE GARAGE AND ITS CONTENTS. NO ONE WAS INJURED, BUT THERE WAS MODERATE DAMAGE TO THE VEHICLE AND GARAGE. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS NOT SEEN BY A DEALER.
BROKEN METAL DRIVER'S POWER/HEATED SEAT FRAME UNDER NORMAL WEAR. SAME PROBLEM AS IN OTHER PEOPLE'S COMPLAINTS: THE DRIVER'S SEAT FRAME BROKE IN ONE CORNER AND IS NO LONGER ABLE TO BE BOLTED TO THE FLOOR TRACK. SEAT ROCKS AND LEANS BACK. PUTS A LOT OF STRAIN ON OTHER SEAT COMPONENTS. WOULD BE VERY DANGEROUS IN ACCIDENT. DEALER SAYS WOULD HAVE TO REPLACE ENTIRE SEAT AND TRACK ASSEMBLY FOR $1000+. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →