Page 8 of 18 · complaints 351–400 of 883

2001 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 30, 2007100,000 milesOH

MY HEAT ONLY COMES ROM ONE SIDE OF MY 2001 JEEP GRAND. *TR

Visibility › Power Window Devices and Controls
Filed Oct 26, 200775,000 milesVA

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW ROLLED DOWN WITHOUT WARNING. SHE WAS UNABLE TO ROLL IT UP USING THE ELECTRONIC CONTROL. THE DEALER STATED THAT THE ELECTRIC MOTOR FAILED. APPROXIMATELY ONE YEAR LATER, THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW. AS OF OCTOBER 26, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 12/12/07

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Oct 26, 2007PA

A/C BLEND DOOR FAILURE ON 2001 JEEP GRAND CHEROKEE LIMITED. $1300 TO FIX. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 25, 200779,000 milesCO

HVAC SYSTEM'S BLEND DOOR ACTUATOR FOR PASSENGER SIDE CLIMATE CONTROL HAS FAILED. REPAIR COST IS WELL OVER $1000 AND CANNOT BE FIXED BY CONSUMER. MANY THOUSAND CUSTOMERS REPORTED PROBLEMS WITH THIS EXACT SYSTEM. *TR

Exterior Lighting › Brake Lights
Filed Oct 23, 2007SC

2001 JEEP GRAND CHEROKEE LAREDO THE BRAKE LIGHTS WILL NOT COME ON WHEN THE LIGHTS ARE ON. I HAVE READ MANY PROBLEMS WITH THIS ON BOTH THE 2000 AND THE 2001 MODELS. WE CHECKED TO MAKE SURE THE BRAKE LIGHTS WERE WORKING IN THE DAYTIME, AND THEY WERE, BUT WE TURNED THE LIGHTS ON, AND THEY WOULD NOT. MY WIFE WAS COMING HOME THE OTHER NIGHT, AND HER FRIEND WAS BEHIND HER, AND WHEN SHE APPLIED THE BRAKES, HER FRIEND NO LONGER COULD SEE THE TAIL LIGHTS, AND BY THE TIME SHE REALIZED WHAT HAD HAPPENED, SHE HAD TO SLAM ON BRAKES TO AVOID SLAMMING INTO HER. THERE NEEDS TO BE A RECALL ON THIS, AS I PERSONALLY SAW OVER 1000 COMPLAINTS ON THIS SAME PROBLEM. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 22, 2007116,000 milesTN

INCIDENT: DEFOG & HEAT DOES NOT WORK; HAD TO DRIVE 25 MILES WITH WINDSHIELD WIPERS ON CONSTANTLY IN ORDER TO CLEAR WINDSHIELD, STILL DID NOT DO WELL EVEN WITH NEWER WIPERS... 1) I WOKE UP, STARTED UP JEEP GRAND CHEROKEE IN ORDER TO DEFOG WINDSHIELD SINCE IT GOT COOLER OVERNIGHT LEAVING FOG ON WINDSHIELD. 2) DEFOG WOULD NOT WORK, EVEN THOUGH THE VEHICLE HAD WARMED UP SUFFICIENTLY AND TEMP GAUGE INDICATED SUCH AS WELL. 3) HAD TO TAKE TO DEALER SINCE REGULAR MECHANIC COULD NOT PERFORM SERVICE; REPLACED ACTUATOR, BLEND DOOR AND OTHER PARTS. (UNK IF REPLACED PARTS ARE AVAILABLE SINCE DEALER PERFORMED SERVICE REPAIR. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 14, 200760,000 milesNV

I TURNED ON MY HEAT ONE DAY AND IT WAS ONLY COLD AIR. TOOK IT TO JEEP THEY SAID IT WAS A BLEND DOOR AND A COMMON PROBLEM. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 5, 200710,500 milesUT

DASH CREEKS AFTER VEHICLE IS TURNED OFF. BOTH PASSENGER AND DRIVER SIDE VENTS BLOW COLD AIR REGARDLESS SET CLIMATE CONTROL TEMPERATURE OR IF A/C IS ON OR NOT. DEFROSTER VENTS BLOW ONLY COLD AIR. *JB

Exterior Lighting › Brake Lights
Filed Oct 1, 2007140,000 milesFL

I OWN A 2000 JEEP GRAND CHEROKEE THAT HAS 2 POTENTIALLY DANGEROUS ISSUES WITH IT. DUE TO A MANUFACTURERS DESIGN FLAW, THE BRAKE LIGHTS MALFUNCTION ON A REGULAR BASIS. THE LIGHT SHORTS ITSELF OUT WHEN THE HEADLIGHTS ARE TURNED ON LEAVING ME WITH NO BRAKES AT NIGHT. IN ADDITION, THE DOOR LOCK ACTUATOR IN MY REAR PASSENGER DOOR HAS BROKEN. SINCE JEEP SAW FIT TO ONLY PROVIDE A KEY ON THE DRIVERS DOOR, THIS REAR DOOR NEITHER LOCKS NOR UNLOCKS WHICH WOULD RESULT IN A POTENTIALLY LIFETHREATENING SITUATION IF I WERE INVOLVED IN A WRECK AND WAS UNABLE TO EXIT THE VEHICLE FROM THIS DOOR. MY COOLING FAN BROKE, I REPLACED WITH A NON-OEM MODEL WHICH CHEWED A HOLE IN MY RADIATOR AFTER 100 MILES. REPLACED RADIATOR AND FAN. RADIATOR BROKE AFTER A YEAR, RE-REPLACED. AFTER SEARCHING ONLINE I FOUND THAT THESE ARE FAIRLY COMMON PROBLEMS AND NOT THE RESULT OF SOME ACTION ON MY PART. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 1, 2007IN

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER VENTILATION BLEND DOOR FAILURE. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Sep 30, 200775,000 milesCT

DEFROSTER IN JEEP GRAND CHEROKEE LIMITED WILL NOT DEFROST PASSENGER SIDE WINDOW. THIS IS A KNOW DEFECT IN THIS MODEL JEEP AND OF COURSE NOT COVERED BY LIMITED WARRANTY. SO NOW MY WIFE CAN ONLY DRIVE THE CAR DURING THE SUMMER MONTHS. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Sep 27, 200710,400 milesUT

01 JEEP GRAND CHEROKEE LIMITED V8 W/ CLIMATE CONTROL. BLENDDOORS OR RELATED COMPONENTS FAILED. DRIVERS SIDE VENTS BLOW HOT AIR, BUT PASSENGER SIDE BLOWS COLD AIR WHEN HEATER IS ON. PRIOR TO THIS, I HAD HEARD WHAT SOUNDED LIKE PLASTIC SHATTERING ONE MORNING AND EVERY TIME THE VEHICLE IS SHUT OFF, THE DASH CREEKS FOR SEVERAL MINUTES. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 26, 200771,000 milesVA

FUEL PUMP FAILURES, FIRST ONE FAILED AT 35,000 MILES, THE SECOND AT 42,000 MILES, AND NOW THE THIRD AT 71,000 MILES. TOWING CHARGES, RENTAL CARS ETC. CHRYSLER CUSTOMER SERVICE WOULD ONLY QUOTE THE WARRANTY WAS EXPIRED-12,000MILES/OR 12 MONTHS. THIS TIME MY COST IS $724.00 FOR A NEW PUMP, $200.00 FOR RENTAL,AND $68.00 FOR TOWING. THREE FUEL PUMPS IN 71,000 MILES IS RIDICULOUS AND FRUSTRATING. NO MORE CHRYSLER PRODUCTS FOR ME. *JB

Visibility › Power Window Devices and Controls
Filed Sep 24, 200798,000 milesCT

THE REGULATOR ON THE DRIVERS SIDE WINDOW FAILED AND THE WINDOW DROPPED. IT WOULD NOT STAY UP ON IT'S OWN. I TOOK IT TO MY MECHANIC (NOT A CHRYSLER DEALER). WHO DISCOVERED IT WAS THE REGULATOR AND REPLACED IT FOR $275. LESS THAN A WEEK LATER ON SAT. 9/15/07. THE SAME EXACT THING HAPPENED TO THE PASSENGER WINDOW. I CONTACTED CHRYSLER FEELING THERE MUST BE A DEFECT FOR BOTH TO GO WITHIN A WEEK OF EACH OTHER. I WAS TOLD THERE IS NO RECALL AND THEY WOULD NOT ASSIST ME WITH THE DRIVERS WINDOW AS I DID NOT GO TO A CHRYSLER DEALER. THEY TOLD ME, FOR THE PASSENGER WINDOW, TO GO TO A DEALER, GET A DIAGNOSTIC DONE (AT MY OWN EXPENSE). SUBMIT THAT TO THEM AND THEY WOULD MAKE A DETERMINATION IF THEY WOULD ASSIST IN MY REPAIRS. THEY ALSO SAID IF THEY DID DECIDE TO ASSIST, THERE WOULD BE A $100 DEDUCTIBLE. SO BY THE TIME I PAY FOR THE DIAGNOSTIC, THE DEDUCTIBLE AND HAVE TO ARRANGE TO GET THE CAR TO THE DEALER TWICE, IF THEY DO DECIDE TO ASSIST ME. IT'S RIDICULOUS. THERE ARE LITERALLY THOUSANDS OF POSTS ON LINE FROM PEOPLE WHO HAVE THE SAME EXACT EXPERIENCE. ONE POOR MAN'S DOG JUMPED OUT THE WINDOW WHEN IT FELL AND WAS BADLY INJURED. I CAN'T BELIEVE CHRYSLER IS ALLOWED TO GET AWAY WITH THIS AT THE CONSUMER'S EXPENSE. THIS HAS BEEN GOING ON WITH THESE REGULATORS FOR YEARS. THEY NEED TO BE HELD ACCOUNTABLE. *JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Sep 19, 200765,407 milesAZ

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO LIFT THE WINDOW PORTION OF THE LIFT GATE, THE WINDOW SLAMMED DOWN ON THE CONTACT'S HEAD. SHE LIFTED UP THE WINDOW A SECOND TIME AND IT SLAMMED DOWN ON HER HEAD AGAIN. SHE NOTICED THAT THE TWO WINDOW HINGES WERE EXTREMELY LOOSE. THE DEALER WAS NOTIFIED AND WOULD NOT WAIVE THE CONTACT'S DEDUCTIBLE. THE CURRENT AND FAILURE MILEAGES WERE 65,407.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 17, 200749,150 milesNJ

AS I DROVE ON LOCAL ROADS, I NOTICED THE BRAKE PEDAL SANK LOWER AND LOWER WITH EACH STOP. THE BRAKE LIGHT CAME. I MADE IT TO THE REPAIR SHOP, WHERE THE MECHANIC FOUND TWO METAL BRAKE LINES HAD RUPTURED DUE TO CORROSION, RESULTING IN LOSS OF BRAKE FLUID. ALSO, HE NOTED THE METAL FUEL RAIL HAD RUPTURED DUE TO CORROSION. ALL THREE ARE BEING REPLACED. THIS VEHICLE, WHICH WAS PURCHASED NEW, IS NOT DRIVEN ON THE BEACH OR ALONG THE OCEAN SHORELINE. IT IS DRIVEN ONLY ON SURFACE STREETS AND HAS NEVER BEEN SUBMERGED IN A FLOOD. IT HAS NEVER BEEN IN AN ACCIDENT. IT IS WELL-MAINTAINED, WITH OIL CHANGES EVERY 3,000 MILES, AND REGULAR TUNE-UPS AND FILTER CHANGES. IT IS KEPT WASHED AND WAXED. I FIND IT UNNERVING THAT TWO CRUCIAL SYSTEMS SUFFERED CATASTROPHIC FAILURE IN JUST 5 AND HALF YEARS, LEAVING THE VEHICLE VULNERABLE TO ACCIDENT OR FIRE. I DON'T KNOW IF THIS IS DUE TO A LACK OF CORROSION PROTECTION OR JUST AN INFERIOR METAL, BUT I CAN TELL YOU THAT IN 32 YEARS OF VEHICLE OWNERSHIP, I HAVE NEVER ENCOUNTERED SUCH SAFETY FAILURES. *TR

Vehicle Speed Control › Accelerator PedalCrash
Filed Sep 12, 200763,000 milesVA

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT PLACED THE VEHICLE IN REVERSE, RELEASED THE PARKING BRAKE, AND THE VEHICLE ACCELERATED TO 60 MPH IN REVERSE. THE VEHICLE CRASHED INTO A GUARD RAIL, STRUCK THE WALL OF A GARAGE, AND STOPPED AFTER CRASHING INTO AN ORNAMENTAL STONE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. ALLSTATE INSURANCE HAS PHOTOS. THE CURRENT AND FAILURE MILEAGES WERE 63,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR

Engine and Engine Cooling
Filed Sep 11, 200790,000 milesTN

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE THE ENGINE WAS RUNNING, THE FAN BLADE SEPARATED AND CAUSED THE ENGINE COOLING SYSTEM TO FAIL. THE VEHICLE THEN BEGAN TO OVERHEAT. THE FAN WAS FIRST REPLACED IN JUNE OF 2006. NHTSA CAMPAIGN ID NUMBER 06E011000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) WAS RECEIVED IN JUNE OF 2007. CHRYSLER STATED THAT THEY WOULD REPLACE THE FAN UNDER THE RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY ADDITIONAL ENGINE DAMAGE. THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 90,000.

Steering › Gear Box (other Than Rack and Pinion)
Filed Sep 5, 200745,000 milesNJ

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CLUNKING NOISE WHENEVER HE ATTEMPTED TO TURN THE WHEEL. HE TOOK THE VEHICLE TO THE JEEP DEALER AND WAS INFORMED OF NHTSA CAMPAIGN ID NUMBER 01V007000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE DEALER AND MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH HE IS EXPERIENCING THE SAME FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 52,000.

Visibility › Power Window Devices and Controls
Filed Sep 2, 2007114,000 milesFL

WAS DRIVING IN A DOWN POUR AND THERE WAS A VERY LOUD BANG ON THE PASSENGER DOOR AND THE WINDOW SLID DOWN, THIS IS A COMMON PROBLEM WITH JEEP I'M TOLD AND THIS IS THE SECOND TIME FOR ME...................HELP!!!!*JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Aug 30, 200762,000 milesNJ

I HAVE 2001 JEEP GRAND CHEROKEE WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. SHOULD YOU OPT TO DO THIS REPAIR YOURSELF, THE ENTIRE DASHBOARD WILL NEED TO BE REMOVED, QUITE THE ARDUOUS PROCESS, AND PARTS ARE APPROXIMATELY >$300.

Unknown or Other
Filed Aug 29, 200740,000 milesNC

WINDOW REGULATOR ON BOTH DRIVERS SIDE AND PASSENGER SIDE DOORS HAVE FAILED. MY JEEP HAS 40,000 MILES ON IT, IT IS A 2001 GRAND CHEROKEE LIMITED.

Visibility › Power Window Devices and Controls
Filed Aug 28, 200776,500 milesNC

1) EVENTS LEADING UP TO FAILURE: I PUSHED A BUTTON TO ROLL UP THE WINDOW. 2) FAILURE: THE WINDOW 'POPPED' THEN FELL INTO THE DOOR. 3) WHAT WAS DONE TO CORRECT THE FAILURE: I WENT TO A 5-STAR CERTIFIED JEEP DEALER AND WAS QUOTED $300 FOR REPAIRS BOTH TIMES. THIS HAS HAPPENED ON TWO OCCASIONS; ONCE SEPT. 2006 (DRIVER DOOR) AND THE OTHER JUST TWO DAYS AGO - AUG. 2007 (PASSENGER FRONT RIGHT DOOR). AFTER THOROUGH RESEARCH ON THE INTERNET AND DISCUSSION WITH THE DEALER, THIS IS A "COMMON PROBLEM WITH THAT VEHICLE." YET THE DEALER DOESN'T EVEN KEEP THE PART IN STOCK SO SHIPPING FEES ARE INCORPORATED. HAVING A WINDOW WHICH WILL NOT ROLL UP NOT ONLY PUTS PERSONAL PROPERTY AT RISK OF THEFT, BUT ALSO DAMAGE DUE TO RAIN, WIND, SNOW ETC. THE MOST RECENT OCCURRENCE HAPPENED DURING A RAINSTORM ON THE INTERSTATE. THIS NEEDS TO BE ADDRESSED. *JB

Visibility › Defroster/Defogger/Hvac System › Heater CoreCrash1 injured
Filed Aug 26, 200777,550 milesSC

2001 JEEP GRAND CHEROKEE. NO HEAT ON THE PASSENGERS SIDE IN THE WINTER, AC DOESN'T WORK CORRECTLY ACCORDING TO THE DIAL SETTINGS. DEFROST AND DEFOGGER DOESN'T WORK AS SHOULD. HAVE TO HAVE THE DRIVERS SIDE WINDOW OPEN SOME TO BE ABLE TO SEE AND KEEP THE WINDSHIELD CLEAR. WINDSHIELD FOGGED UP TOO QUICKLY ONCE LAST WINTER AND I PUT THE VEHICLE IN A DITCH AT 5AM IN THE MIDDLE OF WINTER. GOT A SMALL CUT OVER THE RIGHT EYE. MY UNDERSTANDING I WILL HAVE TO GET THE AC/HEAT BLEND DOORS AND ACTUATORS REPLACED IN THE UNIT WHICH REQUIRES THE DASH TO BE REMOVED AND COST IS OVER 1000 US DOLLARS. THE PARTS ARE INFERIOR AND MADE OF PLASTIC AND AS I CAN SEE BY THE NUMBER OF COMPLAINTS ON THE INTERNET THERE ARE MANY, MANY FAILURES. I HAVE NOT HAD THE REPAIR DONE BECAUSE IT'S JUST TOO EXPENSIVE. *TR

Visibility › Power Window Devices and Controls
Filed Aug 26, 200773,000 milesCO

THE WINDOW REGULATOR BROKE ON THE DRIVER'S SIDE. THE PART THAT BROKE WAS ON THE REGULATOR AND A CABLE CONNECTS TO IT. THE PART WAS MADE FROM PLASTIC AND WAS NOT STRONG ENOUGH TO HANDLE THE WEIGHT OF THE WINDOW AND IT BROKE. I AM THE ORIGINAL OWNER AND ALWAYS TOOK GREAT CARE OF MY JEEP. THE DEALER WANTS $270 FOR A NEW ONE (NOT INCLUDING LABOR) AND THIS IS VERY DISAPPOINTING AS NOTHING OUT OF THE ORDINARY WAS DONE TO CAUSE THIS PIECE OF PLASTIC TO BREAK. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Aug 21, 200793,245 milesKY

PASSENGER SIDE OF JEEP GRAND CHEROKEE BLOWS COLD ONLY COLD AIR. MUST BE A POPULAR PROBLEM. REPAIR COST EXCEED $1200 AND A RESPECTABLE DEALER OR REPAIR SHOP. *TR UPDATED 09/10/*07 *TR

Visibility › Power Window Devices and Controls
Filed Aug 13, 200761,539 milesGA

I HAVE HAD TO REPLACE ALL FOUR WINDOW REGULATORS OVER A PERIOD OF TIME FROM APRIL 2005-AUGUST 2007. I WILL BE DRIVING DOWN THE ROAD AND MY WINDOW STARTS SLOWLY DROPPING. THE ONLY WAY TO THEN RAISE THE WINDOW IS TO PAY AROUND $466 TO REPLACE THE REGULATOR. CHRYSLER CUSTOMER SERVICE HAS BEEN NO HELP. *TR

Visibility › Glass, Side/Rear
Filed Aug 9, 2007146,000 milesNC

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW ONLY ROLLED A QUARTER OF THE WAY DOWN. MINUTES LATER, THE PASSENGER SIDE WINDOW DROPPED ALL THE WAY DOWN. SHE HAS NOT NOTIFIED THE MANUFACTURER OR A LOCAL AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 146,000.

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Aug 7, 2007NY

2001 GRAND CHEROKEE LTD WHICH SLIPPED FROM PARK INTO REVERSE CUSTOMER STATES THAT THE CAR SLIPPED FROM PARK INTO REVERSE WHILE IT SAT IDLING AS IT SOMEHOW ROLLED BACKWARDS DOWN AN EMBANKMENT OVER A RETAINING WALL AND ENDED UP FLIPPED ON IT'S SIDE IN 6' OF WATER**CC THE CONSUMER STATED EARLIER MODELS HAD BEEN RECALLED FOR THE SAME PROBLEM SHE EXPERIENCED AND SUPPOSEDLY THE 2001 MODELS HAD BEEN CORRECTED. *JB *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Aug 4, 200765,000 milesMO

HVAC BLEND DOORS BROKEN IN A POSITION SUCH THAT ONLY COLD AIR BLOWS FROM SYSTEM. THIS ALLOWS FOR NO DEFROST OF ANY OF THE FRONT WINDOWS POSING A SIGNIFICANT HAZARD DURING WINTER TRAVEL. THIS IS THE SECOND OF THIS BODY STYLE GRAND CHEROKEE (99-04) I HAVE OWNED, AND BOTH VEHICLES EXPERIENCED THE SAME FAILURE BETWEEN 50K AND 60K MILES. THE FIRST VEHICLE (1999) WAS REPAIRED BY HERITAGE CHRYSLER JEEP IN OZARK, MO FOR ABOUT $1300.00. THE SECOND VEHICLE (2001) HAS JUST EXPERIENCED THE SAME PROBLEM OVER LAST WINTER AND IS NOW IN NEED OF REPAIR. I BELIEVE THAT THIS CONDITION EXISTS DUE TO A POOR DESIGN FROM THE MANUFACTURER AND THAT THE THREAT INVOLVED FROM POTENTIAL LIMITED VISIBILITY IN THE WINTER, COUPLED WITH THE SIGNIFICANT COST OF REPAIR AND SAFETY CONCERNS, WARRANTS A RECALL. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Aug 2, 200773,000 milesCA

WE PURCHASED THIS VEHICLE USED WITH A WARRANTY INSURANCE POLICY. THE SALES MANAGER ASSURED US THAT IF YOU PUSH A BUTTON OR TURN SOMETHING ON THEN THE WARRANTY WOULD COVER IT. THE FIRST TIME WE USED THE HEATER COLD AIR CAME OUT OF THE PASSENGER FLOOR DUCT. THE WARRANTY COVERS THE AUTOMATIC TEMPERATURE CONTROL, BUT THE DEALER CLAIMS THIS DOES NOT INCLUDE THE COMPONENTS OF THE AUTOMATIC TEMPERATURE CONTROL SYSTEM. THERE IS NO SUCH COMPONENT AS AN AUTOMATIC TEMP CONTROL, BUT THEY DODGE THEY WARRANTY ANYWAY. I HAVE READ THAT I WILL HAVE TO PAY $1100.00 TO REPAIR THIS BY THE TIME WINTER COMES OR ELSE I WILL HAVE NO DEFROSTER AND WILL NOT BE SAFE TO DRIVE. THE DEALERS ARE QUITE AWARE OF THE PROBLEMS ASSOCIATED WITH THIS SYSTEM BUT UNLESS SOMEONE FORCES A MANUFACTURERS RECALL THE DEALERS DO NOT RECEIVE COMPENSATION AND WILL NOT STAND BEHIND THEIR CARS. THIS IS A COLD WEATHER SAFETY HAZARD AND ENGINEERING DEFECT COSTING CONSUMERS UNFAIR AND COSTLY REPAIR BILLS AND TIME INCONVENIENCES. *JB

Steering › Column
Filed Aug 2, 20075,000 milesMD

WHEN A RIGHT TURN IS MADE THE STEERING COLUMN MAKES A SOUND LIKE THE HORN IS BLOWING. FIRST REPORTED IN 2001 WHILE CAR WAS UNDER WARRANTY AND DEALER SAID HE COULDN'T REPRODUCE IT. REPORTED IT 3 MORE TIMES AND DEALER SAID HE COULDN'T HEAR IT. DEALER CLAIMED HE WOULD NOT DISASSEMBLE STEERING COLUMN BECAUSE, IF NO PROBLEM COULD BE FOUND, CHRYSLER WOULD NOT REIMBURSE THEM FOR THIS LABOR INTENSIVE WORK. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE, PARTICULARLY WHEN AIR TEMP IS ABOVE 85 DEGREES. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Jul 28, 200751,000 milesID

HEATER MALFUNCTIONED ON MY 2001 JEEP GRAND CHEROKEE. IT STOPPED PRODUCING HEAT ON BOTH SIDES OF THE VEHICLE, PASSENGER AND DRIVER. THUS PREVENTING THE DEFROSTER TO WORK AND LEADING TO ZERO VISIBILITY WHILE DRIVING IN THE WINTER. FREEZING RAIN AND SNOW WILL ACCUMULATE ON THE WINDSHIELD PREVENTING THE DRIVER FROM SEEING THE ROAD. CONSEQUENTLY THIS WOULD CAUSE SERIOUSLY INJURIES, POSSIBLY DEATH FROM A CRASH. DEALER STATES THIS IS A COMMON PROBLEM AND IS PROBABLY A MALFUNCTIONING BLEND DOOR. DUE TO THE LOCATION OF THESE BLEND DOORS IT CREATES THE NEED TO FULLY REMOVE THE DASH FROM THE VEHICLE. WHICH IS VERY COSTLY FOR THE CONSUMER, COSTING NEAR $2000.00 DOLLARS TO FIX. *JB

Engine and Engine Cooling › Cooling System
Filed Jul 23, 2007105,000 milesWV

COOLING SYSTEM (FOR INTERIOR) FAILED THIS IS THE 2ND FAILURE. I FEEL THE VEHICLE SHOULD BE RE-CALLED. I HAVE CONTACTED CHRYSLER CORP. THE REFUSED TO INVESTIGATE. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jul 22, 200781,000 milesMA

LOUD CREAKING NOISES COMING FROM THE DASHBOARD WHEN I TURN ON THE VENTILATION SYSTEM. *JB

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jul 20, 200750,000 milesCA

MY '01 GRAND CHEROKEE A/C AND HEATER IS UNCONTROLLABLE. FAN COMES ON BUT NO AIR FROM VENTS.THIS SEEMS TO BE A DEFECT THAT IS NOT UNCOMMON WITH THIS MODEL.SEVERAL ONLINE SITES SHOW THAT THIS IS NOT AN ISOLATED SITUATION.60 K MILES AND JEEP TELLS ME THAT ITS OUT OF WARRANTY AND THEY WILL NOT HELP.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jul 19, 200758,250 milesAZ

AIR CONDITIONER VENTS AND DEFROSTER VENTS NO LONGER CONTROLLABLE VIA AUTOMATIC THERMOSTAT. BLEND DOOR FAILURE. I AM UNABLE TO HEAT, COOL, DEFROST, OR VENTILATE THE INTERIOR OF THE VEHICLE INCLUDING THE FRONT DEFROST FUNCTION. INABILITY TO DEFROST THE FRONT WINDSHIELD RESULTED IN CONDITIONS UNSAFE FOR CONTINUED OPERATION OF THE VEHICLE DUE TO POOR VISIBILITY. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jul 11, 200778,000 milesCA

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER AIR CONDITIONER (A/C HEATER VENTILATION COMPONENT BROKE FOR NO APPARENT REASON. DEALER ESTIMATED 2000.00 FOR REPAIR DUE TO NEED FOR DASHBOARD REMOVAL. PROBLEM WAS BLEND DOOR BROKE OR DAMAGED. VEHICLE NORMALLY WAS RUNNING WITH A/C ON, BUT NOW IT SOMETIMES DID NOT WORK. PROBLEM SHOWED UP AFTER TAKING CAR FOR A/C SERVICE TO JEEP DEALERSHIP. CAR IS 2001 JEEP GRAND CHEROKEE.*AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jul 10, 200775,000 milesIL

THE DUAL CLIMATE CONTROL DOOR AND ACTUATOR ON HEATER/AC FAILED AND ONLY BLOWS COOL AIR. THE DEALER SAYS IT WILL COST ABOUT $900 TO FIX AND SAID IT WAS A COMMON PROBLEM ON MY 2001 JEEP GRAND CHEROKEE. TOO MUCH TO FIX! *TR

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jul 6, 200730,000 milesTX

BLEND DOOR ON 2001 JEEP GRAND CHEROKEE. *TR

Equipment › Appliance › Air Conditioner
Filed Jul 2, 2007110,000 milesOR

A/C BLEND DOOR FAILURE ON 2001 JEEP GRAND CHEROKEE LIMITED. *TR

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jun 28, 2007NE

THE PASSENGER SIDE HEATING ON THE 2001 JEEP GRAND CHEROKEE LIMITED QUIT WORKING. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Jun 25, 200760,000 milesOH

I OWN A JEEP GRAND CHEROKEE LIMITED 2001. THE PASSENGER SIDE HEAT AND DEFROSTER DID NOT WORK. THE PROBLEM MOST LIKELY HAPPENED WHEN THE VEHICLE WAS STILL UNDER THE EXTENDED WARRANTY, BUT WAS NOT DISCOVERED UNTIL AFTER THE WARRANTY EXPIRED. THE WARRANTY EXPIRED SOMETIME IN AUGUST, AND I TURNED THE HEAT ON IN SEPTEMBER. CHRYSLER REFUSED TO COVER ANY COST OF THE REPAIR. ALSO, AFTER RESEARCHING THE ISSUE I FOUND OUT IT WAS A WIDE SPREAD PROBLEM WITH THE JEEP PRODUCTS. REPAIR THE PROBLEM IS EXPENSIVE AND RISKY. AN ATTEMPTED REPAIR COULD CAUSE ELECTRICAL AND COOLANT PROBLEMS. IT SEEMED TO RANGE IN COST FROM $1000.00 TO $2000.00. I RECEIVED AN ESTIMATE IN THE $2000.00 RANGE. HERE WAS THE LINK TO THE WEB SITE SHOWING OTHERS WITH THE ISSUE: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P6 . *AK

Visibility › Power Window Devices and Controls
Filed Jun 1, 2007TX

2001 JEEP GRAND CHEROKEE LAREDO -- EVERY WINDOW REGULATOR HAS BROKEN AT LEAST ONCE. DRIVER SIDE WINDOW REGULATOR HAS BEEN REPLACED TWICE. WINDOWS FALL DOWN WHEN REGULATOR FAILS, WHICH IS POTENTIAL BROKEN GLASS HAZARD, ACCORDING TO THE MECHANIC (WHICH IS WHY HE REFUSED TO PERMANENTLY WIRE THE WINDOW UP FOR ME). I TOOK OFF THE BACK DOOR PANELS AND WIRED THE WINDOWS UP WITH STEEL WIRE MYSELF TO PREVENT THEM FROM FALLING (AND SAVING ME $800, OR $400 PER WINDOW). BASED ON THE NUMBER OF COMPLAINTS THIS IS OBVIOUSLY A TERRIBLE DESIGN, AND NO ONE SHOULD HAVE TO SPEND THOUSANDS OF AUTO MAINTENANCE DOLLARS TO GET THEIR WINDOWS TO ROLL UP! *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed May 22, 200762,000 milesOH

BLEND DOOR ON AIR CONDITIONE/HEATER FAIED. IT COST OVER $1000 TO HAVE FIXED TO GET THE HEATER BACK OPERATIONAL ONLY TO HAVE IT FAIL LESS THAN A YEAR LATER WHICH THE DEALERSHIP WON'T WARRANTY. *AK

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed May 19, 200750,000 milesIL

VENTILATION SYSTEM IN 2001 GRAND CHEROKEE BLOWING COLD AIR AND JUST NOT FUNCTIONING. WHEN WINDOWS WERE FOGGED THE SYSTEM WILL NOT CLEAR WINDOW AND COULD BECOME A SAFETY HAZARD.*AK

Electrical System › Wiring › Interior/Under Dash
Filed May 17, 2007SC

THE ENGINE REVVED AT A VERY HIGH RPMS WHEN STARTING. WHEN CHANGING GEARS IT MADE A LOUD CLUNG SOUND AND WANTED TO LUNGE INTO THAT DIRECTION. THE VEHICLE HAS NEVER SHIFTED PROPERLY BETWEEN GEARS. IT WAS ALMOST LIKE IT WAS SLIPPING, AND THEN FINDING THE RIGHT GEAR. IT WAS NOT A SMOOTH TRANSMISSION EITHER. SINCE I PURCHASED THE VEHICLE A LITTLE OVER 1-1/2 YEARS AGO THE CAR HAS BEEN IN THE SHOP MORE THAN 15 TIMES. THE DEALERS COULD NOT FIND THE CAUSE OF THE PROBLEM. I HAD TO REPLACE A TRANSMISSION SENSOR, 02 SENSOR, SUN ROOF, REAR END, AND CD PLAYER. THE HEATER BLEND DOOR HAD TO BE REPLACED , WHICH DIDN'T SOUND EXPENSIVE, BUT THE FIX WAS TO REMOVE THE ENTIRE HEATER PLENUM AND REPLACE THE BROKEN DOOR, STOP AND DRIVE ASSEMBLY. COST $890.00. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed May 11, 200776,000 milesMI

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT CHANGED THE VEHICLE'S COOLING FAN IN DECEMBER OF 2005, MARCH OF 2006, AND MAY OF 2007. THE PARTS FAIL TO LAST FOR LONG PERIODS OF TIME. THE VEHICLE'S RELAY SWITCH WAS ALSO REPLACED. THE CURRENT MILEAGE IS 102,000 AND FAILURE MILEAGE WAS 76,000.

Equipment
Filed May 1, 200789,200 milesMI

FAILURE OF THE "DUAL CLIMATE CONTROL" DAMPENER DOOR. THE DAMPENER DOOR CONTROL FAILED AND I SPENT $700 TO HAVE IT REPAIRED WITH AN UPDATED PART. *TR

Visibility › Power Window Devices and Controls
Filed May 1, 200783,434 milesGA

HAVE HAD DRIVER AND PASSENGER WINDOW REGULATORS REPLACED: PAID $400 AT JEEP DEALER AND SECOND WINDOW $345. THE PASSENGER SIDE IS RARELY USED; WE FEEL THESE REGULATORS ARE DEFECTIVE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →