VIOLENT SHUTTERING OF VEHICLE ON ALL BRAKING MANUEVERS. *AK
2001 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THERE IS PREMATURE WEAR OF THE FRONT ROTORS. CONSUMER HAS HAD ROTORS REPLACED ONCE AND CUT TWICE. CONTACTED DEALER.*AK
DURING NORMAL OPERATION OF THE VEHICLE AND DRIVING AT ANY SPEED, AND WHEN BRAKE SYSTEM IS ACTIVATED, A SEVERE VIBRATION STARTS TO OCCUR. DEALERSHIP HAS EXAMINED VEHICLE FOUR TIMES, AND HAS BEEN UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. CORRECTIVE ACTION TAKEN BY THE DEALERSHIP IS TO REPLACE THE BRAKE ROTORS AND BRAKE PADS AND WHEEL BEARINGS. *AK THE VEHICLE PULLS RIGHT WHILE DRIVING DUE TO HUB AND BEARING FAILURE. WHILE DRIVING, THE REAR END MAKES NOISE DUE TO BEARING AND PINION WORN OUT. GREASE LEAKING AROUND BOTH FRONT WHEELS BECAUSE OF DRIVE SHAFT FAILURE. LEFT AND RIGHT FRONT CV BOOT WERE LEAKING. *YH
ONSUMER'S FOOT WAS ON BRAKE WHEN VEHICLE LURCHED IN REVERSE. DEALER WILL BE NOTIFIED. *AK
WHILE PARKED AND ENGINE WAS SHUT OFF, VEHICLE STARTED ROLLING BACKWARDS FOR A DISTANCE OF APPROXIMATELY 40 FEET BEFORE DRIVER WAS ABLE TO PULL THE EMERGENCY BRAKE, AND BRING VEHICLE TO A STOP, DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE THE CAUSE FOR THIS PROBLEM. *AK CONSUMER STATED THAT DEALER COULD NOT FIND ANYTHING WRONG.*YD
VEHICLE WAS IN PARK, ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED. CONSUMER GOT OUT, AND AT THAT MOMENT VEHICLE SUDDENLY WENT BACKWARD. VEHICLE HIT GARAGE DOOR BEFORE CONSUMER WAS ABLE TO JUMP IN AND SHUT OFF ENGINE. NO INJURIES. DAMAGE TO VEHICLE ABOUT $ 4500.00. *AK
WHILE DRIVING AND UPON PUTTING GEAR INTO PARK IT SLIPPED OUT OF PARK INTO REVERSE AND ROLLED BACKWARD INTO ANOTHER VEHICLE. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER, AND ANY FURTHER INFORMATION.*AK
SUDDEN, VIOLENT JERKING AND TRANSMISSION SLIPPAGE WHILE SLOWING DOWN FOR STOP OR YIELD. RESULTING MOTION IS STRONG ENOUGH TO CAUSE SEAT BELT LOCKS TO ACTIVATE AND JOLT THE OCCUPANTS. PROBLEM IS HIGHLY SPORADIC AND NO "CAUSE AND EFFECT" HAS BEEN DISCERNABLE.*AK
THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISON. CONSUMER HIT DRIVERS DOOR OF OTHER VEHICLE. AIR BAG DID NOT DEPLOY, CONSUMER SUSTAINED A FRACTUREED COLLAR BONE AND STERNUM DAMAGE. NO CONTACT WAS MADE WITH THE DEALER OR MANUFACTURER. *AK
DURING A HEAD-ON COLLISION WHILE TRAVELING APPROXIMATELY 40 MPH, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER RECEIVED HEAD INJURIES DUE TO CONTACT WITH STEERING COLUMN, AND WAS EXPERIENCING NECK AND BACK PAIN. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE REASON FOR FAILURE OF THE AIR BAGS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
CONSUMER STATED VEHICLE WAS IN PARK WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED, WHEN VEHICLE SUDDENLY WENT BACKWARD AND HIT A CEMENT POLE, AND THEN HIT VEHICLE. CONSUMER HAD NECK SURGERY PREVIOUSLY, AND SUFFERED NECK INJURIES DUE TO THIS OCCURRENCE. *AK.*JB
BRAKES VIBRATE AND DO NOT SLOW VEHICLE ADEQUATELY. WHEN SLOWING TRANSMISSION DOWNSHIFTS INTO LOW GEAR AND VEHICLE ACCELERATES AND LURCHES FORWARD. TO COMPENSATE FOR THIS SUDDEN ACCELERATION ADDITIONAL PRESSURE ON THE BRAKE PEDAL IS REQUIRED TO AVOID LOOSING CONTROL. THIS IS UNSAFE AND WILL CAUSE AN ACCIDENT IF NOT ADDRESSED PROPERLY.
WHEN CUTTING WHEELS SHARPLY WHILE DRIVING VEHICLE VIBRATES BADLY. VEHICLE TAKEN TO DEALER 3-4 TIMES, CANNOT FIX PROBLEM. *AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED. WHILE FUELING VEHICLE IT SHIFTED FROM PARK INTO REVERSE, AND CAUGHT CONSUMER'S LEG BETWEEN DRIVER'S DOOR AND PROTECTIVE BARRIER OF FUEL PUMP. PROPERTY DAMAGE WAS $ 1555.OO, CONSUMER SUFFERED INJURIES TO RIGHT LEG. VEHICLE WAS RENTED FROM ENTERPRISE.*AK
PE 01-021/ROLL AWAY IN PARK: WHILE PARKED AND IDLING, VEHICLE INADVERTENTLY JUMPED OUT OF GEAR AND COMMENCED TO ROLL BACKWARD ONTO DRIVER'S FOOT WHILE HE WAS OPENING AN ENTRANCE GATE. VEHICLE CONTINUED ON INTO WOODED AREA BEFORE STOPPING. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK *JB
ON THE ROAD IN FRONT OF MY HOUSE, I PUT MY JEEP INTO PARK WITH THE ENGINE IDLING. I GOT OUT OF THE JEEP, WALKED UP MY DRIVEWAY AND PICKED UP MY NEWSPAPER. WHEN I TURNED AROUND I SAW MY JEEP ROLL UP OVER THE CURB AND ACROSS MY FRONT LAWN. I RAN AFTER THE JEEP AND JUST AS I WAS JUMPING INTO THE DRIVER SEAT, I WAS KNOCKED OUT OF THE JEEP, WHEN THE DRIVER'S SIDE DOOR CRASHED INTO A STREET LAMP POST AND SMASHED INTO ME. MY JEEP ROLLED DOWN THE ROAD AND THROUGH NEIGHBOR'S YARDS FOR APPROXIMATELY .2 OF A MILE. MY JEEP CASHED INTO AND DAMAGED A CABLE AND TELEPHONE UTILITY BOX, TWO SECTIONS OF A WROUGHT IRON FENCE, 2 SECTIONS OF A WOODEN PRIVACY FENCE, BUSHES, ONE TREE, AN ELECTRIC OUTLET AND TWO CLAPBOARDS ON THE BOTTOM OF A HOUSE. WHEN I FINALLY CAUGHT UP TO MY JEEP IT WAS STILL IDLING AND THE GEAR SHIFT WAS IN PARK.*AK
WHILE IDLING CAR DROPPED FROM PARK TO DRIVE, PINNING ME AGAINST REAR OF GARAGE AND CRUSHING SNOWBLOWER. CAR HAD TO BE IN PARK FOR ME TO GET OUT SINCE CAR ROLLS WHEN IN GEAR WITHOUT BRAKES. *AK
VIOLENT SHUTTERING OF VEHICLE ON ALL BRAKING MANUEVERS. *AK
JEEP WAS LEFT RUNNING IN PARK. AFTER APPROXIMATELY 2 MINUTES VEHICLE SHIFTED FROM PARK TO REVERSE AND PROCEED AT A RELATIVELY FAST SPEED IN A CIRCULAR DIRECTION FOR ABOUT 100 YARDS UNTIL IT STRUCK A PARKED 5TH WHEEL TRAILER. IT CAUSED SEVERE DAMAGE TO BOTH VEHICLES. IT NARROWLY MISSED SEVERAL PEOPLE IN THE AREA. WHEN I CONTACTED JEEP THEY STATED THAT THERE COULD NOT POSSIBLY BE A PROBLEM. *AK
PURCHASED THE JEEP IN SEPTEMBER-1ST INCIDENT OCCURRED SEPT 30-ENGINE CUT OFF. TROUBLE LIGHT INDICATED NO OIL. TOOK JEEP INTO DEALER I WAS TOLD IT WAS A LOSE ELECTRICAL SWITCH. 2ND INCIDENT JEEP HAD A SIZZLING SOUND FROM ENGINE AREA LIKE AIR ESCAPING FROM VALVE OR MANIFEST. THE BRAKES HAD A CLICKING SOUND WHEN PRESSED. TOOK IN FOR REPAIR TO DEALER. THE DEALER-PREBUL JEEP REPLACES THE GEAR BOX WITHOUT INFORMING ME OF THE RECALL. I WAS NOT INFORMED OF A RECALL WHEN I PURCHASED THE JEEP. NOW THE ENGINE SOUNDS LIKE A RACE CAR, CAR SHAKES WHEN IDLE,WHEN CHANGING GEARS SOUND IS HARSH LIKE SOMETHING IS TEARING, AND THE BRAKES CLICK. I WAS TOLD BY PREBUL REPAIR THAT THERE WAS NO PROBLEMS NOW AND ALL THE JEEPS SOUND LIKE THAT. THE JEEP NOW DRIVES VERY ROUGH. I HAVE OWNED A JEEP PREVIOUSLY AND IT NEVER SOUND LIKE THIS ONE.*AK
BOTH FRONT BRAKE ROTORS ARE WARPED. AND THE CAR HAS 20,000 MILE ON IT. *AK
FRONT BRAKES WARPED EVERY 8000 MILES. *AK
BRAKE ROTORS HAVE NOT TOTALLY FAILED; HOWEVER, WITHIN A YEAR THEY HAVE BECOME WARPED AND CAUSE MY STEERING WHEEL TO SHAKE WHEN I ATTEMPT TO STOP.*AK
WHILE DRIVING ATTEMPTING TO MAKE A RIGHT HAND TURN STEERING WHEEL BECAME STIFF AND DIFFICULT TO CONTROL, VEHICLE MERGED INTO ANOTHER LANE. *AK AND HIT POST SIGN, DAMAGE TO FRONT DRIVER SIDE OF THE VEHICLE, THERE WAS AN NHTSA RECALL BULLETIN FOR 2001 JEEP GRAND CHEROKEE MANUFACTURED IN NOV AND DEC, 2000. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE STEERING TO LOCK UP. DEALER HAS BEEN CONTACTED. *ET
SEVERE STEERING WHEEL WOBBLE DURING MODERATE BRAKING CAUSING SOME LOSS OF CONTROL. A PRIVATE BRAKE SPECIALIST RECOMMENDED THE ROTORS BE REPLACED DUE TO WARPING. THE DEALER SAYS THIS IS NORMAL WEAR EVEN THOUGH THE BRAKE PADS ARE ONLY HALF WORN.
WHILE VEHICLE WAS PARKED AND STILL RUNNING, HAD SHIFTED INTO REVERSE WITH FOOT ON BRAKES, AND VEHICLE SUDDENLY ACCELERATED BACKWARDS. STRUCK A TRUCK AND ANOTHER VEHICLE THAT WAS PARKED. *AK ONE PERSON WAS INJURED IN ACCIDENT. *SLC
CONSUMER BACKED OUT OF GARAGE AND PUT VEHICLE IN PARK, WHEN SHE GOT OUT THE VEHICLE STARTED ROLLING BACKWARD. CONSUMER WAS ABLE TO HOP BACK IN AND STOP VEHICLE. CONSUMER'S VEHICLE SIDE SWIPED ANOTHER VEHICLE IN THE PROCESS.*AK *YH
VEHICLE JUMPED FROM PARK TO REVERSE WHILE IT WAS IDLING AND PARKING BRAKE WAS ENGAGED, CAUSING DAMAGE TO VEHICLE. DEALER HAS BEEN CONTATCED. VEHICLE WAS PARKED ON A SLIGHT INCLINE. *AK JG
WHILE TRAVELING AT 35 MPH ANOTHER CAR PULLED OUT IN FRONT OF CONSUMER'S VEHICLE, AND CONSUMER REAR ENDED OTHER VEHICLE. UPON IMPACT, NONE OF THE FRONT AIRBAGS DEPLOYED.*AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC
VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING IT TO ROLL INTO A MAIL BOX AND A TREE. DEALER HAS BEEN CONTACTED. *AK *SLC
WHEN SHIFTING FROM PARK TO ANY OTHER GEAR, THE TRANSMISSION MAKES A LOUD CLUNKING SOUND , ALONG WITH A "MOAN" WHICH CONTINUES UNTIL I TAKE MY FOOT TOTALLY OFF THE BRAKE. NEVER HAVE A PROBLEM WHILE VEHICLE IS UNDERWAY. TAKEN TO DEALER TWICE AND TOLD THAT THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. I HAVE HAD "LESSER" VEHICLES WITH OVER 100,000 MILES ON THEM AND THEY NEVER MADE SUCH NOISES. PEOPLE ACTUALLY TURN AND LOOK TOWARD MY VEHICLE IF I HAPPEN TO BE IN A POPULATED AREA AND NEED TO SHIFT THE AUTOMOBILE. TO SAY THE LEAST, IT IS ANNOYING AND EMBARASSING.*AK
WHILE PULLING TRAILER VEHICLE BECOMES UNSTABLE AND IS "PUSHED" BY THE TRAILER. THIS OCCURS ANY TIME VEHICLE IS TRAVELING OVER 40 MPH AND PULLING THE TRAILER. DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
CONSUMER REQUESTED THAT FACTORY RUNNING BOARDS BE INSTALLED IN THE VEHICLE FOR MEDICAL REASONS, WHICH WERE PROMISED BY THE DEALERSHIP AT THE TIME OF PURCHASE, HOWEVER WHEN CONSUMER ARRIVED TO PICKED UP THE VEHICLE, THE RUNNING BOARDS HAD NOT BEEN INSTALLED, BUT THE DEALER HAD INSTALLED WHAT WAS CALLED SIDE STEPS, WHICH WERE THEN INSTALLED INCORRECTLY, CONSUMER WAS INFORMED THAT NEW HOLES WOULD BE DRILLED TO MAKE THE SIDE STEPS STRAIGHT, WHEN THE VEHICLE WAS BROUGHT BACK OUT THE SIDE STEP WERE STILL CROOKED AND IT LOOKED AS THOUGH SOMEONE HAD TAKEN A HAMMER AND POUNDED ON THE EDGE TO STRAIGHTEN IT OUT, CONSUMER WAS INFORMED TO TAKE THE VEHICLE HOME AND SHE WOULD BE CALLED WHEN THE RUNNING BOARD CAME IN, CONSUMER WAS NEVER CONTACTED AND WHEN SHE FINALLY SPOKE TO SOMEONE, SHE WAS TOLD THAT ONCE THE VEHICLE IS DRIVEN OFF THE LOT, SHE HAS THEN ACCEPTED THE TERMS AND CONDITIONS OF VEHICLE, CONUSMER STATES SHE STILL HAS NOT RECEIVED THE FLOOR MATS, CARGO COVER OR THE SECOND IGNITION KEY THAT WAS PROMISED IN THE CONTRACT.*JB
MY VEHICLE, SHORTLY AFTER PURCHASE, HAD JUMPED OUT OF PARK AND INTO REVERSE. THIS INCIDENCE WAS OVERLOOKED AS A POSSIBLE ERROR ON MY PART. IN APRIL OF THIS YEAR, WHILE PULLING OUT OF MY GARAGE, I PUT MY CAR INTO PARK WHILE IT WAS RUNNING, TO MOVE A TOY BEHIND MY VEHICLE. I EXITED THE VEHICLE AND PROCEEDED TO GO TO REMOVE THE TOY WHEN I REALIZED THE VEHICLE WAS NOW MOVING. I MADE ONE ATTEMPT TO GET BACK IN, NEARLY SLIPPING UNDER IT AND MADE A SECOND ATTEMPT THIS TIME SUCCEEDING BUT NOT BEFORE THE DOOR HAD CAUGHT ONTO THE CORNER OF MY HUSBANDS COMPRESSOR CAUSEING $2700.00 WORTH OF DAMAGE. I NOTIFIED THE DEALER, THEY CHECKED FOR A CAUSE, FOUND NOTHING. SHORTLY AFTER, ALL THE REPORTS OF THIS PROBLEM SURFACED IN THE MEDIA. I CONTACTED CHRYSLER AND THEY CLAIM THAT ONLY THE YEARS FROM 1995 TO 1999 ARE AFFECTED. HAS THE CAUSE OF THE PROBLEM BEEN RECTIFIED IN THE 2001'S OR DO WE NEED MORE DEATHS FOR THEM TO ACKNOWLEDGE THE PROBLEM. I HAVE SUFFERED A $500.00 LOSS AND A THREE YEAR SURCHARGE ON MY INSURANCE, LOSS OF MERIT RATING AND STILL HAVE A FEAR OF POSSIBLE INJURY WITH THIS VEHICLE. PLEASE SEND ME ANY INFO AS TO WHETHER MINE IS THE FIRST CASE KNOW WITH THIS YEAR JEEP. THANK YOU, [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
INTRMITTENTLY WHEN BRAKES ARE APPLIED VEHICLE VIBRATES VIOLENTLY. DEALER HAS REPAIRED VEHICLE TWICE. HOWEVER, VEHICLE CONTINUES TO VIBRATE VIOLENTLY WHEN BRAKES ARE APPLIED. THE DEALER WILL INSPECT AND REPAIR VEHICLE FOR THE THIRD TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
ENGINE STALLED AND DID NOT RESTART. JEEP PURCHSED 9 WEEKS AGO. PREGNANT, STUCK ON HIGHWAY OVER 1 HOUR; ON HOLD 1/2 HOUR ROADSIDE ASSISTANCE.*AK
VEHICLE HAS A TICKING SOUND WHEN T APPROACHING A HILL. ALSO, TRANSMISSION HAS A HARD DRIVE. DEALERSHIP IS AWARE OF PROBLEM. *AK
GEAR SHIFT PROBLEM *DB 14-1421-486
ON SEVERAL OCCASIONS PRIOR TO ACCIDENT, ALWAYS UNDER FIVE MILES AN HOUR, I WOULD STEP N THE BRAKE AND THE CAR WANTED TO KEEP GOING. ON THE OCCASION OF THE ACCIDENT, I APPLIED BOTH FEET TO THE BRAKES AND THE VEHICLE DID NOT STOP AND HIT A CHAIN LINK FENCE. AN INVSESTIGATOR FROM CHRYSLER CHECK THE VEHICLE ON 8/29/01 AND INDICATED THAT THE ONLY THING THAT COULD HAVE HAPPENED IS THAT THE ACCELERATOR PEDAL SITS HIGH THAN THE BRAKE PEDAL AND I HIT BOTH AT THE SAME TIME. MY FOOT IS NOT WIDE ENOUGH TO HIT BOTH AT THE SAME TIME. IN A PREVIOUS INCIDENT, I WAS IN PARK , PUT THE VEHICLE INTO REVERSE AND IT LERCHED BACKWARD. THE INVESTIGATOR COULD ONLY DUPLICATE THE SITUATION BY PUTTING HIS FOOT ON BOTH THE BRACK AND ACCELERATOR AT THE SAME TIME. THIS VEHICLE IS UNSAFE AND I AM AFRAID TO DRIVE IT.*AK
VEHICLE WAS PARKED AND RUNNING INSIDE GARAGE. CONSUMER WAS ATTACHING A BOAT TO VEHICLE, AND HE WAS ON A HILL. VEHICLE JUMPED INTO REVERSE, AND BACKED OUT OF GARAGE WITH BOAT, AND PINNED CONSUMER DOWN. *AK
VEHICLE WAS PULLED INTO GARAGE AND WAS SHIFTED INTO PARK. OWNER'S HUSBAND STEPPED OUT OF THE VEHICLE AT WHICH TIME IT SHIFTED INTO REVERSE ON IT'S OWN SLAMMING THE OPEN DRIVERS SIDE DOOR INTO THE GARAGE WALL. THIS SLOWED THE VEHICLE LONG ENOUGH FOR HIM TO JUMP IN AND PUT ON THE BRAKE. SIGNIFICANT DAMAGE WAS DONE TO DRIVERS SIDE DOOR REQUIRING BODY WORK. NO RESPONSE FROM MANUFACTURER TO DATE.*AK
WHILE IDLING, GEAR SHIFTER JUMPED FROM PARK TO REVERSE. DEALER HAS BEEN CONTACTED.*AK *JB
CONSUMER STATES WHEN HE STEPPED ON THE BRAKE TO SHIFT INTO REVERSE THE MOTOR BEGAN TO ROAR AND THE VEHICLE LURCHED BACKWARD NO MATTER HOW HARD THE BRAKE WAS PRESSED, CONSUMER IMMEDIATELY PULLED THE SHIFT DOWNWARD AND THE VEHICLE LURCHED FOWARD WITH THE MOTOR STILL ROARING AND HIS FOOT STILL PRESSING ON THE BRAKE, AFTER TRAVELING ABOUT TWENTY FEET THE MOTOR REVERTED TO IDLE.*JB
CONSUMER IS UNABLE TO CONTROL VEHICLE WHILE DRIVING, THE STEERING WHEEL PULSATES WHEN BRAKING, CONSUMER WAS INFORMED THAT THE PROBLEM IS WITH PREMATURE WARPAGE OF ROTORS IN WHICH DEALER IS AWARE OF AND IS WILLING TO TURN CONSUMERS ROTORS FREE OF CHARGE OR PURCHASE TWO NEW ROTORS AT CONSUMERS EXPENSE, HOWEVER CONSUMER WAS INFORMED THAT TURNING OF THE ROTORS WOULD NOT LAST AND THE PROBLEM WOULD REOCCUR.*JB
UPON ENTERING THE VEHICLE AND CLOSING THE DOOR THE CONSUMER USES THE POWER LOCKS TO LOCK THE DOORS, WHETHER THE VEHICLE IS IN PARK OR DRIVE, BOTH THE DRIVER AND PASSENGER DOOR UNLOCK AUTOMATICALLY BY SIMPLY PULLING ON THE INSIDE DOOR HANDLES, THE CONSUMER BELIEVES THIS IS A SAFETY HAZARD. NLM
CONSUMER STATES THAT WHEN PRESSING THE BRAKE PEDAL HARD IT GOES DOWN BELOW THE LEVEL OF THE GAS PEDAL, IF HIS FOOT IS NOT POSITIONED PERFECTLY, HE HITS BOTH THE BRAKE PEDAL AND ACCELERATOR CAUSING UNWANTED ACCELERATION. *SLC
WHILE MOTOR WAS STILL RUNNING CONSUMER GOT OUT AND OPENED GATE. VEHICLE STARTED MOVING IN REVERSE WHILE IN PARK.CONSUMER SHIFTED TO DRIVE AND VEHICLE WAS STILL MOVING IN REVERSE. THEN, SHIFTED VEHICLE INTO PARK WITH FOOT ON BRAKE, CUT VEHICLE OFF TWICE, AND IT KEPT GOING IN REVERSE. SECOND TIME, UPON STARTING VEHICLE, IT WOULDN'T START UP. HAD TO BE TOWED TO DEALER. TOW TRUCK DRIVER POINTED OUT THAT ELECTRICAL WIRES WERE BURNED, AND PLUG BENEATH WHEN IT WAS TOWED FIRST TIME, WAS GONE. VEHICLE AT DEALERSHIP.*AK
A 10 INCH PIECE OF THE LEFT REAR BRAKE ROTOR BROKE OFF AND LODGED BETWEEN THE BRAKE ASSEMBLY AND THE MAG WHEEL, THIS CAUSED THE LEFT REAR WHEEL TO STOP TURNING AND CAUSED THE VEHICLE TO SKID AND SWERVE THROUGH A NEIGHBORS FENCE. *YH
THE ENGINE WAS IDLING AND THE VEHICLE WAS IN PARK IN THE OWNERS GARAGE. THE DRIVER EXITED THE CAR LEAVING THE CAR DOOR OPEN. THE VEHICLE JUMPED FROM PARK TO REVERSE AND ROLLED BACKWARDS OUT OF THE GARAGE. THE OPEN CAR DOOR FIRST HIT THE DRIVER KNOCKING THE DRIVER TO THE FLOOR, THE THE DOOR HIT THE FRONT EDGE OF THE GARAGE BENDING THE CAR DOOR BACKWARD AND PUSHING THE DOOR INTO THE VEHICLES' LEFT FRONT QUARTER PANEL.*AK
JEEP GRAND CHEROKEEE PROBLEM. CAR SLIPPED FROM PARK INTO REVERSE, SMASHED INTO CAR BEHIND ME ON THE STREET. I'D PULLED OVER TO PUT IT INTO PARK TO GET SOMETHING OUT OF THE BACKSEAT...ENGINE WAS RUNNING. I WAS AT CURB. GOT OUT, LEFT DRIVER DOOR OPEN, IT HIT ME, COULDN'T GET BACK INTO CAR TO STOP ANY OF THIS FROM HAPPENING, HAD TO LET IT GO BACK AND HIT A PARKED CAR.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →