Page 16 of 18 · complaints 751–800 of 883

2001 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 3, 2002TN

ROTORS WERE COMPLETELY WORN OUT. TOOK VEHICLE TO THE DEALER, AND DEALER STATED THAT IT WAS A DESIGN PROBLEM. ROTORS WARPED, AND THE VEHICLE SHIMMIED, AND SHAKEED VERY BADLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Driveline › Differential Unit
Filed May 2, 200211,226 milesCT

THE VEHICLE IS "HOPPING" UP TO STOP SIGNS/STOP LIGHTS. THE STEERING WHEEL SHUDDERS WHEN APPLYING BRAKES AT 50-60 MPH. THE DIFFERENTIAL WAS FAULTY FROM DAY "ONE", AND HAS BEEN DISASSEMBLED AND REASSEMBLED/ PARTS REPLACED UP TO FOUR TIMES. IT WILL BE FINE FOR AWHILE THEN THE WHINNYING/WHISTLING/GROANING PROGRESSIVELY GETS WORSE UNTIL I FEAR FOR MY SAFETY AND TAKE IT BACK TO THE DEALER FOR REPAIR AGAIN. I BELIEVE THIS REPAIR IS FAULTY FROM THE FACTORY. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761448

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 1, 2002CA

THE ROTORS BECAME WARPED CAUSING VEHICLE TO WOBBLE AND STEERING WHEEL TO SHAKE WHERE CONSUMER CAN NOT HOLD STEERING WHEEL. DEALER CONTACTED.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 1, 2002IL

JUST BEFORE 10,000 MILES, THE BRAKES STARTED TO SHUDDER WITH EVERY BRAKING MOTION. IT STEADILY GOT WORSE. I CHECKED A FEW WEBSITES, CALLED CHRYSLER AND DISCOVERED THE PROBLEM WAS NO DOUBT THE ROTORS ON THE ANTI-LOCK BRAKING SYSTEM. THE CHRYSLER PHONE REP ALL BUT ADMITTED THAT THEY HAD HEARD OF THIS IN OTHER YEARS OF GRAND CHEROKEES AND THE WEBSITES CONFIRMED THAT. I TOOK IT IN ON FEBRUARY 15, 2002, TO THE DEALER. THEY CONFIRMED THAT THE ROTORS WERE BAD AND REPLACED THEM. THEY DID NOT CHARGE ME BECAUSE I HAD JUST HIT 10,000 MILES, BUT INDICATED THAT THE WARRANTY WOULD NOT COVER FUTURE SUCH FAILURES. FROM MY WEBSITE READING, I LEARNED THAT A RECURRENCE WAS HIGHLY LIKELY. WITHIN THE LAST TEN DAYS, I HAVE NOTICED THE SHUDDERING OF THE BRAKES COMING BACK -- AS BEFORE, I EXPECT IT WILL GET WORSE AND I WILL NEED ANOTHER ROTORS REPLACEMENT. I AM NOW AT 12,488 MILES SO THESE ROTORS ARE FAILING FAST. IT SEEMS A SAFETY ISSUE BECAUSE I AM NOT SURE IF THE BRAKES WILL HOLD PARTICULARLY AT HIGHER SPEEDS, IT'S VERY DISCONCERTING TO HAVE THE VEHICLE SHAKE AS YOU BRAKE. I HAVE DRIVEN FOR THIRTY YEARS, HAD SEVERAL NEW CARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE EVER. I DO NOT RIDE MY BRAKES, HAVE A PERFECT DRIVING RECORD, AND KNOW FROM THE WEBSITES THAT THIS IS A REAL PROBLEM WITH GRAND CHEROKEES OF MORE RECENT VINTAGE. I ANTICIPATE THE DEALER WILL TELL ME I HAVE TO PAY NEXT TIME, AND I FEEL THIS WOULD BE WRONG. NOT ONLY SHOULD THE WARRANTY COVER IT, BUT CHRYSLER SHOULD FESS UP THAT THERE IS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 30, 2002FL

WHEN COMING TO A STOP VEHICLE WOULD WOBBLE. HEARD A SQUEALING NOISE IN BRAKES. TOOK VEHICLE TO DEALER, AND DEALER INDICATED ROTORS WERE WARPED. *AK CONSUMER STATES THE BRAKES WOULD GRAB AND THE FRONT END WAS SHAKING BADLY, THERE IS A STEERING SCUFF WHEN THE STEERING COLUMN IS TURNED AND THERE IS A SEPARATION ON THE FLOOR BOARD BETWEEN THE FLOOR AND THE WALL ON THE FLOOR, AT TIMES CONSUMER CAN SEE TO THE GROUND, THE DEALER STATED THAT THE GAP IS NORMAL.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 22, 2002NJ

WHEN APPLYING BRAKES VEHICLE WILL SHAKE UNTIL IT COMES TO A COMPLETE STOP. WHICH IS CAUSED BY A DEFECT IN THE FRONT ROTOR AND BRAKES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 22, 2002WA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 19, 2002IL

THE VEHICLE IS LESS THAN A YEAR OLD WITH 19,000 MILES AND MY FRONT ROTORS ARE WARPED. I'M EXPERIENCING SEVERE PULSATING IN THE STEERING WHEEL UPON BRAKING AT ANY SPEED. DEALER TELLS ME THE WARRENTY IS ONLY GOOD FOR 1YR OR 12,000 MILES. THEY SUGGEST I HAVE THEM CUT AT MY COST. ALL OF THE MILES ARE HIGHWAY MILES AND THE BRAKE SYSTEM HAS NOT BEEN ABUSED IN ANY WAY.*AK

Air BagsCrash1 injured
Filed Apr 18, 2002CA

CONSUMER STATES VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40-45 MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY CAUSING MINOR INJURIES TO DRIVER. THE MANUFACTURER HAS BEEN CONTACTED. NLM CONUSMER STATES THAT THE ABS BRAKES ALSO FAILED. *TT

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 18, 2002MI

CONSUMER STATES WHILE DRIVING AT 60 MPH CONSUMER PRESS ON BRAKE AND STEERING WHEEL STARTED TO SHAKE VIOLENTLY LEFT AND RIGHT. CONSUMER DROVE TO DEALER AND THEY STATED THAT THE PROBLEM WAS CAUSED BY WARPED ROTORS. NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 18, 200224,150 milesMI

DEALER SAID ROTORS WOULD WARP AT 24000 MILES AND WOULD NOT BE COVER UNDER WARRANTY. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***760849

Seat Belts › Front › Webbing
Filed Apr 16, 2002WI

RIGHT REAR PASSENGER SHOULDER BELT DETACHED FROM FRAME OF VEHICLE, NEAR REAR WINDOW. VEHICLE HAS NOT BEEN EXAMINED BY DEALER YET.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 16, 2002FL

WHEN BRAKING AT ANY SPEED, THE STEERING WHEEL VIBRATES, FRONT ROTORS WERE REPLACED BY CONSUMER. *AK AT APPROXIMATELY 20,000 MILES THE ROTORS BECAME WARPED, THE FRONT END WOULD VIBRATE VIOLENTLY CAUSING UNSAFE CONDITIONS, CONSUMER REPLACED 1 ROTOR, CONSUMER FEELS THE ORIGINAL ROTORS ARE MADE OF VERY POOR METAL THAT WEARS QUICKLY AND DOES NOT CONDUCT HEAT WELL. *TT

Structure
Filed Apr 11, 2002VT

VEHICLE IS BLOWN OUT OF ITS LANE WHEN IT IS MODERATELY WINDY. DEALER NOTIFED. *AK *YD

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 11, 2002TX

WHEN APPLYING BRAKES VEHICLE SHAKES, DEALER DETERMINED THAT FRONT ROTORS NEEDED TO BE REPLACED.*AK

Suspension › Front
Filed Apr 11, 2002FL

FRONT OF VEHICLE SHIMMIES AND STEERING WHEEL SHAKES AT ANY TIME.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 10, 2002FL

VEHICLE HAS BEEN IN TO DEALER THREE TIMES ALREADY FOR ROTORS, AND PROBLEM STILL OCCURS, VEHICLE SHAKES WHEN BRAKES ARE APPLIED. CONTACTED DEALER. *AK CONSUMER STATES NOISE FROM RIGHT FRONT OF CONSOLE. THE AIR CONDITIONER DOES NOT COOL ENOUGH DUE TO LEAKAGE. *YH

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 10, 2002FL

VEHICLE WILL START TO SHAKE WHEN APPLYING THE BRAKES. STEERING WHEEL WILL ALSO STARTS TO VIBRATE.*AK *TT

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 10, 2002FL

WHEN APPLYING BRAKES PEDAL WOULD PULSATE AND STEERING WHEEL VIBRATE, AND BECOME AGITATED. ROTORS HAS WORN OUT.*AK

Steering › Hydraulic Power Assist System
Filed Apr 8, 2002VA

MUST BE A DEFECT WITH ALL CHEROKEES'S(GRAND LAREADO) 2001 AND UP .. ALL HAVE STEERING PROBLEMS THIS IS MY 3RD ATTEMPT TO TRY TO GET CORRECTED .*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 8, 2002TX

MY COMPLAINT HAS BEEN FILED WITH DAIMLER-CHRYSLER, THEIR FILE REFERENCE IS 9879536.THE BRAKE ROTORS WERE REPLACED AT ABOUT 14,000 MILES DUE TO WARPAGE. THE SAME CONDITION HAS RECURRED NOW AT 30,120 MILES (I.E., THE NEW ROTORS HAVE ABOUT 16,000 MILES ON THEM. THE DEALER SAYS THAT JEEP USES A POOR QUALITY PRODUCT FROM THEIR SUPPLIER. WHILE THE WARRANTY IS 12,000 MILES, THE ROTORS MEET THAT MINIMUM. HOWEVER, OTHER MANUFACTURERS APPLY A 36,000 MILE WARRANTY ON THEIR BRAKE SYSTEMS WITH THEIR ROTORS NOT WARPING AT ALL, EVEN BEYOND THEIR WARRANTY PERIOD. FOR EXAMPLE, MY BROTHERS FORD F150 HAS OVER 70,000 ON THE ORIGINAL BRAKES & PADS, WITH ABOUT 1/4 " PAD REMAINING...AND NO WARPAGE, NOR "SKEWING" ON THE ROTORS. IT IS MY FEELING THAT JEEP HAS A POTENTIALLY DANGEROUS BRAKE SYSTEM ON THE ROAD. FURTHERMORE, SINCE THE OTHER 19 NHTSA REPORTS THAT I'VE READ HAVE NO ACCIDENTS OR PROPERTY LOSSES, THERE HAS BEEN NO AFFIRMATIVE ACTION TAKEN ON JEEP. NEVERTHELESS, IF JEEP WANTS TO CUT COSTS, DON'T DO IT WITH A CRITICAL SAFETY SYSTEM LIKE THE BRAKES. THEIR ROTORS JUST BARELY LAST THROUGH THE WARRANTY PERIOD. BUT JUST WAIT UNTIL THERE IS A DEATH DUE TO THE FAILED BRAKES. I'M MOST DISAPPOINTED IN DAIMLER AND CHRYSLER.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 6, 2002NJ

I LEFT MY JOB SITE, EXITING AT A GATED DRIVEWAY. I PLACED THE CAR IN PARK, OR SO I THOUGHT, AND OPERATED THE PARKING BRAKE. I THEN EXITED THE VEHICLE WITH THE MOTOR STILL RUNNING, IN ORDER TO CLOSE THE GATE BEHIND THE VEHICLE. AS I TURNED BACK TO THE VEHICLE, AFTER LOCKING THE GATE, I IMMEDIATELY NOTICED THAT THE "REVERSE BACK-UP LIGHTS" WERE ON. THAT WAS A POSITIVE INDICATION THAT THE VEHICLE'S TRANSMISSION WAS IN "REVERSE" NOT "PARK." LUCKILY, THE VEHICLE DID NOT MOVE TOWARDS ME. I THEN RE-ENTERED THE VEHICLE VIA THE DRIVER SIDE DOOR, AND OBSERVED THAT THE GEAR SHIFT LEVER WAS ACTUALLY IN "REVERSE" CONFIRMING WHAT WAS INDICATED BY THE BACK UP LIGHTS BEING ON. PUZZLED THAT THIS HAPPENED, I ATTEMPTED ON SEVERAL TRIES OF SHIFTING THE GEAR SHIFT LEVER TO ASCERTAIN IF I COULD RECREATE THE SAME CONDITION (I.E., OF SHIFTING INTO "PARK" BY "FEEL" AND ACTUALLY STOPPING IN "REVERSE" ONE POSITION SHORT OF THE "PARK" POSITION). I WAS ABLE TO DO SO, THAT IS, INCORRECTLY STOPPING AT "REVERSE." SINCE I DRIVE THIS CAR AT NIGHT MOST WEEKNIGHTS, I WOULD NORMALLY SHIFT THE CAR INTO "PARK" BY FEEL. PLEASE NOTE THAT I SPENT NEARLY SIX YEARS SERVICING JEEPS, TRUCKS AND OTHER WHEELED VEHICLES FOR THE NATIONAL GUARD AS A RESERVIST, AND AS SUCH FEEL FULLY QUALIFIED TO OFFER THE FOLLOWING DESCRIPTION OF THE PROBLEM. SUFFICE IT TO ALSO POINT OUT THAT THE PARKING BRAKE WILL NOT HOLD THE VEHICLE FROM MOVING WHILE FULLY OPERATIONAL IF THE ACCELERATOR IS PRESSED WHILE THE VEHICLE IS IN "REVERSE." THE "DE

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 6, 2002IL

STEERING WHEEL SHOOK WHEN BRAKING AT 50MPH+ DUE TO WARPED ROTORS. CAR HAS LESS THAN 10,000 MILES. DEALER RESURFACED FRONT ROTORS - NO COST (THIS TIME)

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 27, 2002CA

STEERING WHEEL SHAKES EXCESSIVELY CAUSING LOSS OF CONTROL WHEN BRAKES ARE APPLIED WHEN GOING DOWN EVEN A SLIGHT GRADE. PRIVATE MECHANIC SAYS ROTORS NEED TO BE REPLACED, ALTHOUGH PADS ARE BARELY 1/4 GONE. NLM

Steering › Steering Wheel/Handle Bar
Filed Mar 26, 2002FL

WHILE DRIVING THE STEERING WHEEL MAKES A GRINDING NOISE. DEALER HAS BEEN NOTIFIED OF THE PROBLEM. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 26, 2002FL

WHILE DRIVING OR STOPPING THE VEHICLE STALLS WITHOUT WARNING, THE DEALER HAS BEEN CONTACTED. NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 25, 2002NY

WHEN BRAKING THERE WAS VERY BAD VIBRATION. TOOK VEHICLE TO MECHANIC, AND THEY STATED THE ROTORS WERE WARPED.*AK.*YH

Air Bags › FrontalCrash1 injured
Filed Mar 14, 2002TX

FRONT COLLISION AT 20-25 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED WHIPLASH, DAMAGE TO VEHICLE WAS $ 8000.00. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 14, 2002PA

FRONT BRAKE ROTORS REQUIRED MACHINING AFTER 18,000 MILES. ROTORS HAD WARPED. DEALER WILL NOT COVER REPLACEMENT OR REPAIR. ROTOR ARE CONSIDERED TO BE PART OF BRAKE SYSTEM WHICH ONLY HAS A 12,000 MILE, 12 MONTH WARRANTY.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 12, 2002MO

WHEN APPLYING BRAKE AT ANY SPEED STEERING WHEEL SHAKES. DEALER DETERMINED THE FRONT ROTORS ARE WARPED. *AK

Seat Belts › Front › Anchorage
Filed Mar 12, 2002MA

I AM CONCERNED THAT THE GEN-3 SEAT BELTS IN MY VEHICLE ARE NOT SAFE, DUE TO THE FACT THAT THE RELEASE BUTTON ON THE BELT, SITS HIGH IN THE HOUSING OF THE DEVICE, AND THE RELEASE COULD BE STRUCK DURING AN ACCIDENT, AND THE BUCKLE WILL RELEASE THE BELT. I WOULD LIKE TO KNOW WHAT RIGHTS DO I HAVE TO REQUEST THE MANUFACTURER TO REPLACE THESE SEAT BELTS. *AK

Steering › Hydraulic Power Assist System
Filed Mar 8, 2002GA

DURING SLOW SPEED TURNS IN REVERSE OR FORWARD, STRANGE GRINDING AND HONKING NOISES COME FROM FRONT OF VEHICLE IN AXLE AND STEERING AREA. CAN ALSO FEEL THE GRINDING SENSATION. HAVE CONTACTED DEALER SERVICE DEPARTMENT SEVERAL TIMES AND AM TOLD THERE IS A PENDING RECALL FOR THIS PROBLEM, BUT THAT THEY HAVEN'T RECEIVED IT NOR HAVE THEY RECEIVED THE REPLACEMENT PARTS NECESSARY TO FIX THE PROBLEM. APPEARS TO BE VERY SIMILAR TO NHTSA TSB SERVICE BULLETIN NUMBERS 0300101A & 1900401 (NHTSA ITEM NUMBERS SB625612 & SB621896). WERE ASSURED BY SERVICE MANAGER THAT PROBLEM WILL NOT HARM VEHICLE IN LONG-RUN, AND THAT WE CAN DRIVE IT NORMALLY UNTIL RECALL ITEMS ARE RECEIVED AT SERVICE DEPARTMENT. WE'RE CONCERNED HOWEVER ABOUT SAFETY FACTORS AND POSSIBLE LONG-TERM DAMAGE, ESPECIALLY AS WE'VE BEEN GIVEN NO ETA ON WHEN WE CAN HAVE THE VEHICLE FIXED.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Mar 4, 2002FL

WHILE TRAVELING 50-55 MPH, VEHICLE VIBRATED WHEN APPLYING BRAKES. CONSUMER NOTICED A BURNING SMELL COMING FROM REAR TIRES. *AK THE REAR ROTORS WERE RESURFACED TWICE, THE FRONT ROTORS AND BRAKE PADS WERE REPLACED, THERE ARE STILL OCCURENCES OF STEERING WHEEL VIBRATIONS. *JG

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Mar 4, 2002TX

CONSUMER STATED THAT VEHICLE WAS PARKED AND IDLING. TRANSMISSION JUMPED OUT OF PARK INTO REVERSE. THEN VEHICLE JACK KNIFED A TRAILER, WHICH WAS HOOKED UP TO JEEP. *AK *YD

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 28, 2002MA

WHILE DRIVING AND UPON APPLYING BRAKES FRONT WHEELS BECAME ERRATIC. ALSO, HAD A JERKING SENSATION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission1 injured
Filed Feb 28, 2002FL

I SUFFERED SERIOUS INJURIES AS A RESULT OF THIS FAILURE AND HAVE INCURRED LARGE MEDICAL BILLS. I AM AWARE THAT OTHER YEARS OF THIS MODEL HAVE BEEN RECALLED, BUT NOT THE 2001. THIS DEFECT CONTINUES IN THE 2001 VEHICLES. MY VEHICLE SUFFERED NO DAMAGE AND THERE WAS NO PROPERTY DAMAGE. MY MEDICAL BILLS ARE CONTINUING AS I AM STILL BEING TREATED FOR MY INJURIES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 28, 2002TX

DISC BRAKES SURGE WHILE STOPPING. WITH LESS THAN 15000 MILES THIS IS NOT NORMAL AND SHOULD BE REPAIRED AT THE MANUFACTURERS EXPENSE. IT IS OBVIOUSLY THE ROTOR AND NOT JUST PADS THAT ARE DEFECTIVE. THIS IS A SAFETY CONCERN. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 26, 2002TX

WHEN APPLYING BRAKES STEERING WHEEL VIBRATES. TOOK TO DEALER, AND DEALER INDICATED BRAKE ROTORS WERE WARPED. PLEASE ADD VIN. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Feb 25, 2002MN

AFTER PUTTING VEHICLE IN PARK POSITION, VEHICLE ROLLED BACKWARDS, ACROSS CITY STREET INTO PARKED VEHICLE. *AK *TT

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Feb 22, 2002MN

AFTER LEAVING VEHICLE IN IDLE IT STARTED OT ROLL BACK AND RAN INTO TRAFFIC, HITTING TWO OTHER VEHICLES. CONTACTED DEALER.*AK

Suspension › Front
Filed Feb 19, 2002OR

FRONT END SHIMMY OCCURS WHEN DECELERATING FROM HIGHWAY SPEEDS OR SLOWING DOWN. TOOK TO DEALER, AND THEY'VE REPLACED BRAKES AND ROTORS 5 TIMES AT 9000 MILES. PROBLEM IS STILL OCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 13, 2002NJ

COMING TO A STOP, FOOT ON BRAKE. FELT POWER SURGE. SLAMED ON BRAKES , PUT JEEP IN NEUTRAL.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 8, 2002NY

WHEN DRIVING 45MPH AND APPLYING BRAKES, THE VEHICLE VIBRATES, CONSUMER TOOK VEHICLE TO DEALER, AND DEALER INDICATED THAT ROTORS HAD TO BE CUT TO STOP VIBRATION. *AK *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Feb 5, 2002CA

VEHICLE WENT FROM PARK TO ROLLING FORWARD. I JUMPED IN TO BRAKE BUT VEHICLE DID NOT RESPOND. ROLLED FORWARD HITTING MY HOUSE AND KEPT GOING ACROSS LAWN AND HIT NEIGHBOR'S HOUSE. AIRBAGS DID NOT DEPLOY. COPS DID NOT REPORT WHAT I TOLD THEM HAPPENED INSTEAD THEY WROTE WHAT THEY THOUGHT HAPPENED BUT THE FACT IS THAT THE VEHICLE MOVED WHEN IT SHOULDN'T HAVE, BRAKES DIDN'T RESPOND, AND THIS SHOULDN'T HAVE HAPPENED. HOW CAN I PUT MY FAMILY IN THIS CAR EVEN AFTER THEY FIX IT?*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 31, 2002WV

WITH 9,000 MILES ON THE VEHICLE THERE WOULD BE A VIBRATION DURING APPLICATION OF BRAKES WHILE DRIVING AT ANY SPEED. DEALERSHIP TURNED ROTORS AT 12,000 MILES WHICH TEMPORARILY REMEDIED THE PROBLEM. WITH 26,000 MILES ON VEHICLE, VIBRATION HAS STARTED TO REOCCUR WHEN THE BRAKES WERE ACTIVATED. DEALERSHIP STATED THAT BRAKE ROTORS/PADFS HAD TO BE REPLACED DUE TO WARPING. ALSO, DEALER REQUIRED CONSUMER TO COVER COST OF BRAKE PADS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jan 30, 2002CA

VEHICLE WAS IDLING IN PARK GEAR, AND EMERGENCY BRAKE WAS ACTIVATED. WHEN DRIVER WALKED IN FRONT OF VEHICLE TO ADJUST A REAL-ESTATE SIGN VEHICLE STARTED MOVING FORWARD AND PINNED DRIVER BETWEEN SIGN AND VEHICLE. DRIVER WAS BRUISED FROM BEING PUSHED INTO A POST, AND WAS FORCED TO THE GROUND WHEN DRIVER'S LEFT FOOT WAS RAN OVER BY THE WHEELS. DRIVER WAS ABLE TO CHASE DOWN VEHICLE, MOVING APPROXIMATELY 4 TO 6 MP, ON A BROKEN FOOT AND BRING VEHICLE TO A STOP. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE CAUSE OF PROBLEM. REFERENCE INVESTIGATION: EA 01-017. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 27, 2002CA

THE ROTORS ON MY JEEP GRAND CHEROKEE LIMITED HAVE WARPED WHILE DRIVING UNDER LIGHT CONDITIONS (NO TOWING). I PREVIOUSLY HAD A 98 JEEP GRAND CHEROKEE WHICH HAD THE SAME PROBLEM. DURING NOVEMBER OF 2001, I FIRST ENCOUNTERED THE VIOLENT SHAKING OF MY VEHICLE WHILE STOPPING ON THE 405 FREEWAY IN LOS ANGLES. THE SHUTTERING AFFECTED MY BRAKING DISTANCE AND I NEARLY AVOIDED REAR-ENDING ANOTHER VEHICLE. THE ROTORS HAVE WARPED SO SEVERLY THAT IT HAS IMPARED THE STOPPING ABILITY OF THE VEHICLE AND IS A HAZARD. THIS IS NOT A ISOLATED INCIDENT WITH JEEP ROTORS (NHTSA HAS 120 ROTOR COMPLAINTS FOR THE 2000 JEEP GRAND CHEROKEE...THE 2001 IS APPARENTLY FOLLOWING SUIT WITH THE FAULTY WORKMANSHIP) AND IT IS EXTREMELY HAZARDOUS FOR DAIMLER-CHRYSLER TO KEEP INSTALLING THE DEFECTIVE ROTORS ON OUR VEHICLES. I AM CURRENTLY FIGHTING THE DEALER TO REPLACE MY ROTORS AND HAVE SUGGESTED THEY DO SO WITH AN AFTERMARKET BRAND. THE DEALERS FEEL THEIR HANDS ARE TIED FROM THE MANUFACTURER. PLEASE LOOK INTO THIS PROBLEM. IT IS ONLY A MATTER OF TIME BEFORE A WARPED ROTOR CRACKS AND SENDS A VEHICLE INTO A SEVERE ACCIDENT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 24, 2002MD

BRAKE ROTORS WARPED AT 8300 MILES. INDICATED BY SLIGHT JERKING MOTION WHEN STOPPING. DEALER FIXED UNDER WARRANTY. NO CHARGE, NO TROUBLE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jan 23, 2002SC

WHILE VEHICLE WAS PARKED AND WAS IDLING IT SHIFTED INTO REVERSE AND STARTED GOING DOWNHILL, HITTING ANOTHER VEHICLE. CONTACTED DEALER.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 15, 2002TN

BRAKES WERE PULSATING DUE TO WARPED ROTORS, WHICH DECREASED STOPPING DISTANCE. THIS CAUSED STEERING WHEEL TO JERK VIOLENTLY. THE HIGHER THE SPEED, THE MORE PRONOUNCED IT BECAME. DEALER'S REMEDY WAS TO SHAVE DOWN THE ROTORS.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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