Page 15 of 18 · complaints 701–750 of 883

2001 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Electrical System › Wiring › Interior/Under Dash
Filed Dec 30, 200225,000 milesFL

WHILE DRIVING, THE ELECTRONIC SYSTEM SHUT DOWN CAUSING VEHICLE TO STOP IN MOVING TRAFFIC. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Power Train › Automatic TransmissionCrash1 injured
Filed Dec 19, 200220,000 milesPA

VEHICLE WAS RUNNING, IN THE PARK POSITION, NO DRIVER IN DRIVER'S SEAT, ACCELLERATED IN REVERSE STRIKING VEHICLE WHICH WAS PARALLEL PARKED BEHIND VEHICLE, CATAPULTED FORWARD, STRIKING VEHICLE PARALLELED PARKED IN FRONT OF VEHICLE.

Engine and Engine Cooling › Engine
Filed Dec 17, 2002OH

ENGINE REPLACEMENT DONE, NEW ENGINE BLOWN NOW. THIS VEHICLE DRIVEN IN NORMAL FASHION. HIGHER MILEAGE THAN NORMAL DUE TO TRAVELING 64 MILES EACH WAY TO AND FROM WORK EACH DAY. OIL PRESSURE DROPS TO ZERO. ENGINE KNOCKS SO LOUD SOUNDS AS IF IT WILL BLOW ANY SECOND. THEREFORE, IT IS NOT DRIVABLE. LOW COOLANT LIGHT COMES ON EVERY DAY. WE HAVE SPENT A FORTUNE IN ANTIFREEZE AND IT'S NOT EVEN WINTER YET. WHEN PUT IN 4-WHEEL DRIVE WHEELS POP AND CRACK. THEN SOUND AS IF SOMETHING MAJOR HAS BROKEN. PAY OFF ON THIS PIECE OF CRAP IS $31,078.31. THE LEMON LAW DOES NOT APPLY BECAUSE IT DID NOT HAVE PROBLEM UNTIL AFTER 18000 MILES. IS THERE NOTHING I CAN DO. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-------------770766. *AK *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 13, 200246,000 milesMI

FRONT BRAKE ROTORS HAVE WARPED, CAUSING DEMINISHED STOPPING DISTANCE, AND CONTROL OF VEHICLE DURING BRAKING (STEERING WHEEL SHUDDERS). DEALER WILL NOT COVER UNDER WARRANTY, EVEN THOUGH WE PURCHASED AN EXTENDED WARRANTY UP TO 96000 MILES.

Suspension › Front
Filed Nov 12, 2002MI

WHEN VEHICLE EXCEEDS SPEED OF 30/35MPH AND BRAKES ARE APPLIED THE FRONT END AND STEERING WHEEL SHAKES SEVERELY. PLEASE PROVIDE MORE DETAILS.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Nov 9, 2002NC

THE ROTORS ON THE FRONT WARP AND WE HAVE THEM RE-SURFACED AND THEY END UP WARPED AGAIN IN A MONTH OR TWO. AFTER CONTACTING THE DEALER, I WAS INFORMED OF A KIT TO REDUCE THE PRESSURE EXERTED ON THE ROTOR BUT THEY WANT THE CUSTOMER TO PAY FOR THE KIT. SO IF THEY HAVE A KIT TO CORRECT THIS PROBLEM THEY KNOW THEY HAVE A PROBLEM. DT

Seats
Filed Nov 6, 2002TN

WIFE NOTICED UNUSUAL MOVEMENT IN DRIVER'S SEAT WHILE OPERATING VEHICLE. WE TOOK VEHICLE TO DEALER FOR INSPECTION THINKING THAT PROBLEM WAS LOOSE BOLT. DEALER REPORTS THAT SEAT TRACK IS COMPLETELY BROKEN. PROBLEM SEEMS TO INDICATE DESIGN FLAW SINCE VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH OR EXTREME DRIVING. INTERNET DISCUSSION BOARDS INDICATE OTHER OWNERS OF SAME VEHICLE EXPERIENCING SIMILAR PROBLEMS. I SENT A LETTER TO JEEP ON 11/6/02 REQUESTING INVESTIGATION INTO TRACK FAILURE AND AM HAPPY TO PROVIDE A COPY AT YOUR AGENCY'S REQUEST. COST TO REPAIR IS APPROXIMATELY $600 (PARTS & LABOR). THANKS FOR YOUR HELP. DT

Service Brakes, Hydraulic
Filed Nov 5, 2002FL

WHEN DRIVING AT 50 MPH, CONSUMER STATES IF YOU APPLY THE BRAKES THE STEERING WHEEL SHAKES VIOLENTLY. THIS IS CAUSING CONSUMER TO LOOSE CONTROL. CONSUMER WAS TOLD BY A MECHANIC THAT THE PROBLEM IS WITH THE FRONT BRAKE ROTORS AND CALIPERS. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Power Train › Automatic Transmission
Filed Oct 27, 2002ID

VEHICLE WILL EITHER NOT ENGAGE TRANSMISSION AFTER SHIFTING (FOR ABOUT 10 SECONDS) OR LESS COMMONLY WILL SUDDENLY ACCELERATE ON ITS OWN WHEN PUT IN REVERSE REQUIRING HARD PRESSURE OF THE BRAKES TO STOP THE VEHICLE. BOTH EVENTS ARE PROBABLY RELATED BUT DEALER/CHRYSLER STATE THEY CAN NOT DUPLICATE THE PROBLEM. I FIND THIS TO BE A DANGEROUS, LIFE THREATENING DEFECT AND I BELIEVE IT OCCURS TO OTHER JEEP AS WELL. I WILL BE GOING THROUGH ARBITRATION THEN THROUGH THE COURTS PURSUING MY RIGHTS UNDER THE LEMON LAW. I WORRY MORE ABOUT OTHERS WHO MAY HAVE DEFECTIVE VEHICLES AND DON'T TAKE THE INITIATIVE TO PROTECT THEMSELVES. I HOPE NHTSA CAN INVESTIGATE THIS FURTHER. DT

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 22, 2002MA

AT 35,350 MILES, EXPERIENCING A STRONG VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. ALSO HEARING EXCESSIVE SQUEAKING FROM BRAKES AT LOW SPEEDS. FRONT ROTORS NEED REPLACEMENT, BUT ONLY COVERED UNDER WARANTY FOR 1YR/12000MI. IF NOT REPLACED, RISKING FURTHER DETERIORATION OF BRAKING SYSTEM, HOWEVER DAIMLER CHRYSLER HAS ISSUED NO RECALL ON THE SYSTEM. DT

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 16, 20029,900 milesNC

CONSUMER STATES THAT THE ROTORS WORE OUT. DEALER NOTIFIED REPAIRED AND REPLACED 8 MONTHS LATER PROBLEM REOCCURRED. CAUSING THE VEHICLE TO SHAKE. MR THE CONSUMER ALSO STATED THAT THE VEHICLE WOULD VIBRATE VIOLENTLY WHENEVER BRAKES WERE APPLIED-NEW ROTORS INSTALLED, WHICH WERE SUPPOSE TO FIX THE PROBLEM, AND A YEAR LATER THE PROBLEM HAPPENED AGAIN, MORE SEVERELY. THERE'S A SHIMMY IN THE FRONT WHEELS WHEN BRAKING-PER INVOICE. DIFFERENT SPECIALISTS HAVE RAISED THE ISSUE AND TRYING TO GET TO THE ROOT OF THE FRAME OUT OF ALIGNMENT. SCC

Engine and Engine Cooling
Filed Oct 10, 200236,344 milesNM

LOOSING APPROXIMATELY 1 GALLON OF ANTIFREEZE PER 1000 MILES. DEALER REPAIRS NUMBER OF TIMES STARTING FROM PURCHASE AT 19,000 MILES (WAS TOLD TO AY $268 BY CUSTOMER SERVICE TO REPLACE RADIATOR WHEN FINALLY DIAGNOSED AT 40,000 MILES TO GET VEHICLE BACK EVEN THOUGH IT WAS UNDER WARRANTY AND VEHICLE IS STILL LOSING SAME AMOUNT OF COOLANT)/ LOW OIL PRESSURE WAS FINALLY CORRECTED BY REPLACING UNDERSIZED CAM...DIDN'T REPLACE LIFTERS, ETC... INCORRECT PROCEDURE BECAUSE THEY WEAR TOGETHER/ A/C AND CRUISE FIXED BY ZIP TYING A LARGE VACUUM RESEVOIR BOTTLE TO A/C LINE/TRANSMISSION SHIFT POORLY. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768322

Power Train › Transfer Case (4-wheel Drive)
Filed Oct 3, 2002AR

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE FOUR WHEEL DRIVE WILL NOT DISENGAGE AND THE CONSUMER CAN ONLY DRIVE 35MPH AND UNDER. DEALER NOTIFIED. NLM

Steering › Rack and Pinion
Filed Oct 3, 2002GA

UPON MAKING A SLOW LEFT TURN (CUL DE DAC) A MEATAN GRINDING CAN BE HEARD. TOOK TO DEALER 4 TIMES. NO RESOLUTION. MR

Service Brakes, Hydraulic › Foundation Components
Filed Oct 2, 2002NY

CONSUMER STATES THAT THE VEHICLE WOULD VIBRATE AND PULLED TO THE LEFT WHEN BRAKES ARE APPLIED AT 30 OR MORE MPH. DEALER NOTIFIED AND INFORMED THAT THE FRONT ROTORS AND THE CALIPERS HAVE TO BE REPLACE. NLM

Service Brakes, Hydraulic
Filed Sep 27, 2002FL

CONSUMER STATES THAT THE BRAKES ON THE VEHICLE ARE NOT WORKING PROPERLY.CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. *MR

Power Train › Driveline › Differential Unit
Filed Sep 21, 2002OH

REAR DIFFERENTIAL LEAKING, CAUSING LOUD CLUNKING NOISE. *AK

Power Train › Axle Assembly
Filed Sep 20, 2002NC

NO SUMNMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 10, 2002MD

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission
Filed Sep 9, 2002TX

TRANSMISSION FAILURE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Sep 7, 2002CA

CAR WAS IN PARK WITH ENGINE RUNNING WITH NO ONE IN THE CAR AND VEHICLE SUDDENLY JUMPED INTO REVERSE, BEGAN BACKING UP AND PICKING UP SPEED. THE CAR TRAVELED IN A WIDE CIRCLE CROSSING BACKWARDS ACROSS ALL LANES OF TRAFFIC. A MAN AT THE SCENE CHASED THE VEHICLE GOT THE DOOR OPEN AND ATTEMPTED TO STOP THE VEHICLE. THE CAR ULTIMATELY PICKED UP MORE SPEED, JUMPED A CURB AND CRASHED INTO A METAL FENCE. THE MAN INJURED HIS SHOULDER AS HE ATTEMPTED TO STOP THE VEHICLE. THANKFULLY THE ONLY OTHER VEHICLE AT THE SCENE WITNESSED WHAT WAS HAPPENING AND MANAGED TO ESCAPE DAMAGE OR INJURY.*AK

Vehicle Speed Control
Filed Sep 7, 2002VA

THIS SAME SITUATION HAS HAPPENED FOUR TIMES. ENGINE LIGHT DID NOT APPEAR UNTIL THE 4TH INCIDENT. EACH TIME I HAD BEEN DRIVING FOR ABOUT AN HOUR WITH THE AIR CONDITIONER ON. I MISSED A TURN, STOPPED, PUT THE CAR IN REVERSE, STOPPED AND THEN PUT IT IN DRIVE. HOWEVER, THE CAR ENGINE JUST RACED AND WHEN I PUT THE PEDAL TO THE FLOOR, THE CAR WOULD ONLY GO ABOUT 35 MPH. I'VE ALMOST BEEN KILLED SEVERAL TIMES. THE ORIGINAL DEALERSHIP (JOE JACOBY) COULD NOT IDENTIFY THE PROBLEM AND NOW REFUSES TO RETURN MY CALLS. I'M NOW DRIVING ANOTHER HOUR FURTHER AWAY (2 HOURS FROM HOME) TO A DEALERSHIP THAT IS AWARE OF THE PROBLEM. THIS IS THE 2ND TIME I'VE HAD IT IN...LAST TIME I PAID $700 FOR SERVICE. IF I DON'T GET THIS FIXED SOON, EVENTUALLY SOMENE WILL HIT ME AS I PULL OUT AT 35 MPH ONTO A 65 MPH HIGHWAY. UNFORTUNATELY I THINK MY PRETTY SUV IS A LEMON.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Sep 5, 2002MS

WE OWN A SMALL STORE AND MY HUSBAND HAD PULLED UP TO THE GA TANK TO FILL UP THE JEEP. HE GOT OUT AND PROCEEDED TO PUT GAS IN THE TANK WHEN IT SUDDENLY JUMPED INTO REVERSE AND SPED BACKWARD. THE JEEP WAS GOING AT AN EXCESSIVE SPEED AND THE DOOR WAS OPEN, IT HIT A POST AND BENT THE DOOR BACK. MY HUSBAND PROCEEDED TO JUMP INTO THE JEEP AND APPLIED THE BRAKES AND SKIDDED TO A STOP. MY HUSBAND PULLED SOME MUSCLES IN HIS CHEST AND BRUISED SOME RIBS. I HAVE CONTACTED CHRYSLER AND A CONSULTANT HAS BEEN SENT OUT, BUT IN MY CALLS TO THE COMPANY I HAVE NOT BEEN ABLE TO TALK WITH ANYONE THAT CAN TELL ME WHAT TO DO OR WHERE TO CALL.*AK

Air Bags › FrontalCrash2 injured
Filed Sep 3, 2002CA

WHILE DRIVING AT 35 TO 40MPH, CONSUMER WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED, CAUSING INJURIES TO OCCUPANTS OF VEHICLE.*AK. *JB

Power Train › Automatic TransmissionCrash
Filed Aug 22, 2002OH

I FIRST CALLED THE DEALERSHIP; THEY REPORTED THERE WERE NO RECALLS ON THIS TYPE OF DEFEAT. THEN I REPORTED THE INCIDENT TO MY INSURANCE COMPANY. I LATER FOUND THERE IS AN INVESTAGATION ON THIS HAPPENING TO JEEPS. I DID $8,000 DAMAGE TO MY JEEP AND ANOTHER CAR. NO SAFETY DEFECT LISTED. *AK

Seats › Front Assembly › Power Adjust
Filed Aug 14, 2002PA

WHEN DRIVING BOTH FRONT POWER SEATS WOBBLE FROM SIDE TO SIDE. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES. DEALER STATED IT WAS A CHARACTERISTIC OF THE VEHICLE, AND THERE WAS NOTHING HE COULD DO. CONSUMER HAS FILED FOR THE LEMON LAW.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 9, 2002WA

WHILE APPLYING BRAKES, THE STEERING WHEEL WOULD SHAKE, THE DEALER STATED THAT THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED, DEALER WOULD NOT REPLACE THE ROTORS UNLESS THE CALIPERS WERE REPLACED AS WELL. *SLC

Fuel System, Gasoline › Carburetor System
Filed Aug 8, 2002GA

DEBRIS IS ACCUMULATING IN INTAKE MANIFOLD, AND COULD RESULT IN A FIRE. DEALER NOTIFIED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 8, 2002NJ

WHEN DRIVING AND APPLYING BRAKES VEHICLE WILL SHAKE AND SHIMMY VERY HARD. CONSUMER BELIEVES THAT ROTORS ARE DEFECTIVE, THE DEALER FOUND THAT THE ROTORS WERE WARPED AND REPLACED THEM UNDER WARRANTY, THERE IS AN ODOR AND HUMMING SOUND COMING FROM THE A/C WHEN TURNING ON THE SYSTEM, THE DELER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM, THE VEHICLE EXPERIENCED LOW IDLE WHILE IN GEAR, THE DEALER FOUND IT NECESSARY TO FLASH THE PCM, EXHAUST MANIFOLD WAS LOOSE CAUSING IT TO MAKE A RATTLING NOISE.*AK *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 5, 2002CT

WHEN BRAKES ARE APPLIED FRONT END OF VEHICLE WILL VIBRATE DUE TO WARPED BRAKE ROTORS. CONTACTED DEALER, DEALER RESURFACEDROTORS, BUT PROBLEM REOCCURRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 5, 2002CT

VEHICLE STARTED SHAKING WHEN BRAKES WERE APPLIED. DEALER SAID THAT ROTORS WERE WARPED AND HAD TO BE RESURFACED. THIS HAPPENED AT 18,000 AND IS NOW HAPPENING AGAIN AT 28,000 MILES. THERE IS DEFINITELY A DEFECT IN THE ROTORS AND JEEP SHOULD REPLACE THEM AT NO COST TO THE CONSUMER.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 5, 2002MI

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 19, 2002WA

WHILE DRIVING, CONSUMER APPLIED BRAKES AND WITHOUT WARNING BRAKES MADE NOISE AND SKIPPED. *AK THE REAR AXLE SEALS WERE LEAKING. LEFT FRONT OUT SIDE MIRROR WAS LOOSE. THE RIGHT FRONT WINDOW RATTLES. THE REAR HATCH LIGHT WAS INOPERABLE. THE BRAKES PULSATED AND THE ROTORS WERE RESURFACED. SHOCK ABSORBER MAKES NOISE WHEN HITTING SLIGHT BUMPS. THE VEHICLE RATTLE IN FRONT AT 15-30 MPH. THE FRONT TIRES WERE WEARING OUT DUE TO MISALIGNMENT. THE VEHICLE WAS HARD TO START AFTER WARMED UP. *YH

Power Train › Automatic Transmission
Filed Jul 11, 2002VA

I BOUGHT THIS JEEP NEW. I WAS SHOCKED WHEN I FOUND OUT HOW ABRUPT THE TRANSMISSION CHANGED GEARS. I WAS EVEN MORE SHOCKED WHEN I TOOK THE JEEP IN FOR REPAIRS AND I WAS TOLD THIS WAS A NORMAL CHARATARISTIC FOR THIS TYPE OF VEHCILE. NONETHELESS, THE DEALER CHANGED THE "SPIDER GEARS" IN AN EFFORT TO CORRECT A PROBLEM THAT REALLY WASN'T THERE. HAVE YET TO FIGURE THAT ONE OUT. THIS JEEP IS DANGEROUS DUE TO THE ABRUPT , LURKING MOTION IT MAKES AT HIGHER SPEEDS. DEALERSHIP SAYS THERE IS NO PROBLEM AND DAIMLERCHRYSLER SAYS THE SAME THING. IT'S A NORMAL OPERATION OF THE TRANSMISSION. LIES, LIES, AND MORE LIES. I'M GOING TO COURT AND GET MY MONEY BACK. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 3, 2002TX

I WENT TO MIDAS(BRAKE SPECIALISTS) AND THEY TOLD ME THE FAILURE WAS DUE TO FAILURE ON THE ROTORS, THEY ALSO EXPLAINED THAT THE MAJORITY OF THESE CHEROKEES HAVE THE SAME PROBLEM EVEN IF THERE ARE NEW VEHICLES. AFTER THIS I WENT TO THE DEALERSHIP AND THEY INDICATE ME THAT THE PROBLEM EXISTS BUT IT WAS COVERED BY THE WARRANTY FOR THE FIRST 12,000 MILES. THIS CAR DOESN'T EVEN HAVE A YEAR. PLEASE HELP!!!*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 3, 2002OH

SUV PUT IN PARK IN DRIVE WAY, EXITED SUV AND WALKED AROUND BEHIND SUV TO TALK TO CHILD IN YARD, LEFT THE DRIVER SIDE DOOR OPENED. TURNED FROM TALKING TO CHILD TO RETURN TO VEHICLE AND NOTICED IT WAS MOVING QUITE FAST IN REVERSE. ATTEMPTED UNSUCESSFULLY TO ENTER CAR FROM PASSENGER SIDE. NOTICED SUV TURNING INTO SAFE DIRECTION FROM PEOPLE, PETS, AND PROPERTY AND TOWARD TREES. CLOSED DOOR ON PASSENGER SIDE. SUV DRIVER SIDE DOOR HIT TREE, BENDING THE DOOR COMPLETELY FORWARD INTO THE FRONT QUARTER PANEL AND RIPING INTERIOR OF DOOR OFF. LUCKILY NO ONE WAS INJURED, OR MORE PROPERTY DAMAGED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 1, 2002CA

ROTORS ARE NOT WORKING CORRECTLY, AND BRAKES MAKE NOISE WHEN BEING APPLIED. ALSO, THERE IS EXTENDED STOPPING DISTANCE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 25, 2002VA

VEHICLE HAS 18K+ MILES. WHEN BRAKING AT SPEEDS OVER 45MPH, THE STEERING WHEEL SHAKES/VIBRATES. I HAVE NOT YET TAKEN THE VEHICLE TO THE DEALER, BUT JUDGING FROM ALL THE SIMILAR COMPLAINTS THAT HAVE BEEN LOGGED, IT SOUNDS LIKE THE ROTORS ARE WARPED. IT SOUNDS LIKE THIS HAS BEEN AN ONGOING PROBLEM FOR JEEP GRAND CHEROKEES. I THINK IT'S UNACCEPTABLE FOR THIS PROBLEM TO OCCUR AT SUCH LOW MILEAGES. WE'VE HAD A LOT OF OTHER CARS BEFORE AND HAVE NEVER HAD THIS PROBLEM WITH THEM.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 21, 2002NH

MILLER JEEP IN LEBANON, NH SAYS THIS IS A COMMON PROBLEM WITH 2001/2002 JEEPS. TECHNICAL SERVICE HAS ISSUED A SERVICE NOTE THAT BRAKES ARE NOT LIMITED TO 12,000 WARRANTY PREVIOUSLY STATED. HOWEVER JEEP HAS REFUSED TO REPLACE THE PROBLEM BRAKE SYSTEM. IF THIS IS A COMMON PROBLEM, WHY CAN JEEP GET AWAY WITH SELLING DEFECTIVE SYSTEMS WITH NO REPLACEMENT POLICY?*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 13, 2002CA

I BELIEVE THE ROTORS TO PRE-MATURELY WARP ON THE JEEP CHEROKEE. I BROUGHT THEM IN FOR A "COURTESY" SERVICING, BUT THEY SOON WARPED 4,000 MILES LATER. PROBLEM IS VIBRATION AT HIGHWAY SPEEDS WHEN APPLYING BRAKE. *AK

Electrical System
Filed Jun 11, 2002FL

CONSUMER STATES THE VEHICLE HAS EXPERIENCED PERIODIC ELECTRICAL PROBLEMS, ABOUT 3 WEEKS AFTER PICKING UP THE VEHICLE, THE RADIO STOPPED WORKING AND THE AIR CONDITIONER WENT FROM COLD AIR TO AMBIENT AIR TEMPERATURE, ABOUT 15 MINUTES AFTER HITTING SEVERAL BUMPS BOTH WERE WORKING AGAIN, THIS IS SINCE HAPPENED 3 TIMES, ON THE LAST OCCASION, CONSUMER HAD PULLED INTO THE DRIVEWAY WITH HIS FOOT ON THE BRAKE WHEN ALL OF A SUDDEN THE VEHICLE LUNGED FOWARD WITHOUT THE ACCELERATOR BEING PUSHED AND STRUCK THE GARAGE DOOR, CONSUMER BELIEVES THERE IS A SERIOUS PROBLEM WITHIN THE ELECTRICAL SYSTEM.*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 7, 2002MN

WHEN I WENT TO START THE VEHICLE I STEPPED ON THE BRAKE PEDAL THE PEDAL WENT CLEAR TO THE FLOOR. I STARTED THE CAR AND STEPPED ON THE BRAKE AGAIN TO SHIFT THE BRAKE PEDAL AGAIN WENT TO THE FLOOR. I PUMPED THE BRAKES AND THE PRESSURE CAME UP. I TOOK THE CAR TO THE DEALER, AND THEY SAID THEY COULD NOT FIND ANY CODES TO INDICATE WHAT HAPPENED. THE BRAKES DO PULSE SOMETIMES WHEN YOU STEP ON THEM. THANK YOU. *AK

Interior Lighting
Filed Jun 5, 2002OH

WHILE DRIVING AT NIGHT OR DAY,DASHBOARD LIGHTS GO OUT/ LOSES POWER IN VEHICLE/ UNABLE TO WIND WINDOW DOWN/ OPEN DOORS, AND HEADLIGHTS GO OUT. DEALER CONTACTED, CANNOT FIX PROBLEM. *AK

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Jun 5, 2002NY

AS A RESULT OF A KINK IN PRESSURE LINE HOSE OF POWER STEERING, VEHICLE WAS VERY DIFFICULT TO STEER IN THE MIDDLE OF A TURN DRIVING ON THE HIGHWAY. LATER, IN DRIVEWAY, WAS NOT ABLE TO STEER VEHICLE AT ALL.*AK

Suspension
Filed Jun 3, 2002WA

WHILE DRIVING 40 MPH AND WITHOUT WARNING VEHICLE WILL VIBRATE VIOLENTLY. DEALER HAS BEEN NOTIFIED, AND HAS ALSO REPAIRED VEHICLE 3 DIFFERENT TIMES. HOWEVER, VEHICLE IS OUT OF WARRANTY.*AKDEALER WANTED CONSUMER TO HAVE AFTER MARKET PARTS PUT ON AT CONSUMERS EXPENSE. EVERY TIME VEHICLE HAS BEEN IN FOR REPAIR, THE MECHANIC CLAIMS THEY FOUND THE PROBLEM BUT THE VEHICLE STILL VIBRATES. *JG

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 30, 2002OK

CONSUMER STATES THAT WHEN APPLYING THE BRAKES THE VEHICLE WILL START TO SHAKE, THE STOPPING DISTANCE HAS INCREASED ALSO. CONTACTED DEALER.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 29, 2002IL

WHEN APPLYING BRAKES AT 30-40 MPH VEHICLE PULSATED, AT HIGHER SPEEDS VEHICLE BEGAN TO SHAKE. DEALER DETERMINED THAT FRONT ROTORS AND CALIPERS NEEDED TO BE REPLACED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 21, 2002CT

FRONT BRAKE ROTORS ARE WEARING OUT EXCESSIVELY. DEALER WANTS TO TURN THEM INSTEAD OF REPLACING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 20, 2002IL

WHILE DRIVING 45 MPH VEHICLE SHIFTED FROM DRIVE TO NEUTRAL, VEHICLE STILL AT DEALER AT THIS TIME.*AKI

Engine and Engine Cooling › Engine › Gasoline
Filed May 13, 2002CO

WHILE TRAVELING ON HIGHWAY VEHICLE STALLS WITHOUT PRIOR WARNING, AND WILL NOT RESTART. DEALERSHIP IS AWARE OF PROBLEM.*AK TRANSMISSION WAS HARD TO SHIFT. *YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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