2001 Jeep Grand Cherokee complaints

TIRES ARE WEARING OUT PREMATURELY.*AK

WHEN PRESSING THE ACCELERATOR, THE CAR WOULD NOT MOVE FORWARD, THEN SUDDENLY IT WOULD LURCH FORWARD. ALMOST HAD ACCIDENT WHEN TRYING TO PULL OUT INTO TRAFFIC. WHEN THE CAR WAS STOPPED, IT WOULD IDLE, THEN SUDDENLY JERK FORWARD. TOOK TO DEALER FOR REPAIR. THEY STATED THAT IT WAS A SOLENOID AND THAT THEY ARE SEEING THIS WITH GRAND CHEROKEES THAT HAVE OVER 50,000 MILES. VERY COSTLY REPAIR ON A CAR THAT IS 2 YEARS OLD!!! *NLM

CONSUMER CALLED COMPLAINING ABOUT BRAKE PROBLEMS. STATED THAT IN LESS THAN A YEAR THE WHOLE BRAKE SYSTEM HAD BEEN REPLACED TWICE. DEALER WAS CONTACTED, AND WAS AWARE OF THE PROBLEM. BUT WAS TELLING THE CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. MANUFACTURER WAS CONTACTED, AND WAS TELLING THE CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE.*AK

THE CONSUMER STATED THE BRAKE PEDAL TRAVELED TO THE FLOOR. THE MECHANIC FOUND THE FRONT BRAKES PULSATING AND THE MASTER CYLINDER WAS LEAKING. THE MASTER CYLINDER WAS REPLACED. *AK ALSO THE TRANSMISSION WAS SLIPPING, THE AIR CONDITION WAS NOT VERY COLD. *JB

LIKE MANY OTHER JGC OWNERS, I ALSO HAD THE ROTORS AND PADS REPLACED AFTER 6000 MILES AND I NEED TO HAVE THEM REPLACED AGAIN AFTER 17000 MILES. I'VE HAD THIS CAR FOR JUST OVER TWO YEARS AND I CANT IMAGINE ANY STYLE OF DRIVING THAT WOULD REQUIRE A NEW SET OF BRAKES EVERY 10,000 MILES. *AK

DEALER REPLACED ROTORS AND PADS LAST YEAR. AGAIN NEEDED TO REPLACE ROTORS. AND PADS. CONSUMER STATES THERE IS A TECHNICAL SERVICE BULLETINS ON THIS ISSUE. *AK *TS

CONSUMER STATED THAT SINCE PURCHASING VEHICLE IN 2001 THE BRAKES, CALIPERS AND THE ROTORS HAVE BEEN REPLACED THREE TIMES AND IS DO FOR REPLACEMENT AGAIN. THE MANUFACTURER AND THE DEALER HAS BEEN INFORMED OF THE PROBLEM BUT WILL NOT FIX IT. *PH

I HAVE A 2001 JEEP GRAND CHEROKEE LIMITED. THE TRUCK AS 17,000 MILES ON IT. IT IS IN EXECELLENT SHAPE, EXCEPT.....THE BRAKE ROTORS ARE BURNT OUT. IT IS MINE UNDERSTANDING FROM SPEAKING TO INDEPENDENT MECHANICS THAT JEEP INSTALLED ALUNINUM BRAKE ROTORS ON THERE TRUCKS. THE GRAND CHEROKEE WEIGHS ALMOST 4,000 POUNDS. THE WEIGHT IS TOO MUCH FOR THE ROTORS TO HANDLE. WHICH LEADS TO THEM BURNING OUT PREMATURELY. I SPOKE TO THE DEALERSHIP SOUTH SHORE AUTO WORLD OF MARMORA NJ. THE SERVICE DEPT ADVISED ME THAT JEEP ONLY CARRIES A 12,000 MILE WARRANTY ON THE BRAKES AND BRAKE COMPONENTS. THEY ALSO TRIED TO IMPLY THAT CITY DRIVING WILL BURN OUT THE ROTORS QUICKER THAN HIGHWAY DRIVING. I DONT BUY THIS EXCUSE AT ALL. THEREFORE THEY WILL NOT REPLACE THE ROTORS. I MUST PAY FOR NEW ROTORS. HAVE YOU HAD ANY SIMILAR COMPLAINTS FROM OTHER JEEP OWNERS. IF SO WHAT ADVICE DID YOU SUPPLY THEM. I TRIED CALLING JEEPS CUSTOMER SERVICE UNIT BUT COULD NOT GET THROUGH. I E-MAILED THEM AND I AM WAITING FOR A REPLY. THANK YOU FOR ANY ADVICE YOU CAN GIVE ME ON THIS MATTER JAMES BRENNAN. *AK

ON 8/30/01 AT 7,968 AT MILES FRONT BRAKE ROTORS AND PADS WERE REPLACED. SAME CONDITION OCCURRED AND ON 8/9/02 AT 14,133 MILES, CALIPER KITS AND FRONT ROTORS WERE REPLACED. AGAIN ON 7/16/03 AT 21,839 MILES FRONT ROTORS WERE REPLACED AND BRAKE PADS WERE CLEANED UP.*AK

JANUARY I WENT TO APPLY MY BRAKES AT A STOP SIGN AND IT LUNGED FORWARD. SHOCKED I SLAMMED MY FOOT ON THE BRAKE HARDER AND IT LUNGED A SECOND TIME HITTING A CAR COMING DOWN THE SIDE STREET. THURSDAY WHEN I WENT TO APPLY MY BRAKES THE CAR SHOOK SO HARD I COULD BARELY KEEP MY HANDS ON THE STEERING WHEEL. THIS HAS HAPPENED ONCE BEFORE AND THE DEALERSHIP REPLACED THEM THE FIRST TIME, THEY WON'T DO IT THIS TIME. I HAVE HAD MY JEEP 2 YEARS AND THIS IS THE THIRD SET OF BRAKES. THEY TOLD ME TO EXPECT TO CHANGE BRAKES AND OR PADS EVERY 15,000 MILES? THERE FORE WRACKING ANOTHER BILL OF OVER $800. *AK

THERE IS A DESIGN DEFECT WITHIN THE BRAKES WHICH CAUSES THEM TO PULSATE EXCESSIVELY, RESULTING IN SEVERE SHUDDERING OF THE STEERING WHEEL. NOTIFIED DEALER AND THE DEALER TOLD THE CONSUMER THAT THERE IS A SERVICE BULLETIN ON THE BRAKE SYSTEM IT REQUIRED THAT THE CALIPERS, PADS AND ROTORS NEED TO REPLACED BECAUSE OF THE ENGINEERING OF THE CALIPERS WERE FAULTY. CONSUMER FELLS IT COULD LEAD TO LOSS OF CONTROL. *AK *CB

CONSUMER HAD PROBLEMS WITH THE EMERGENCY PARKING BRAKE CABLE. THE VEHICLE WAS PARKED AND THE EMERGENCY PARKING BRAKE CABLE BROKE. THE DEALER AND MANUFACTURER WERE CONTACTED, AND HAD NO EXPLANATION. *AK *SCC *JB

I TOOK VEHICLE IN TO BE CHECKED OUT FOR EXTREME FRONT END VIBRATION WHILE BRAKING AND VIBRATION IN THE STEERING WHEEL. I WAS TOLD THAT IT WAS CAUSED BY THE BRAKES, AND THAT I WOULD NEED TO REPLACE THE FRONT ROTORS/CALIPERS AND PADS. THE DEALER INFORMED ME THAT CHRYSLER KNEW ABOUT THIS PROBLEM, AND THAT IT HAPPENED OFTEN ON THIS VEHICLE. I WAS ALSO TOLD THAT EVEN THOUGH THIS MAKE AND MODEL WAS NOTORIOUS FOR THIS PROBLEM THAT CHRYSLER HAD ONLY PUT OUT SERVICE BULLETINS ON THIS PROBLEM AND NOT ANY RECALL. I WAS INFORMED THAT EVEN THOUGH THERE WAS EXTREME FRONT END VIBRATION AND VIBRATION IN THE STEERING THAT CHRYSLER DID NOT CONSIDER IT TO BE ANY TYPE OF SAFETY ISSUE. WITH ALL THE COMPLAINTS REGARDING THIS CHRYSLER SHOULD BE BITING THE CORPORATE BULLET, AND FINALLY ISSUE THE RECALL TO THEIR CONSUMERS THAT THEY SHOULD HAVE DONE OVER A YEAR AGO FOR THEIR OWN DESIGN FLAW. *AK

CONSUMER STATES VEHICLE IS LEAKING FUEL. DEALER NOTIFIED. *AK

2001 JEEP GRAND CHEROKEE LARADO PURCHASED USED IN SEPT 2002. (VIN UNAVAILABLE AT THIS TIME (I'M AT WORK AND CAR ISN'T WITH ME. IF REQUIRED, I CAN E-MAIL INFO LATER) AFTER A COUPLE MONTHS OF DRIVING THIS JEEP, NOTICED DRIVERS SIDE FRONT SEAT FELT LOOSE. IN APRIL, DECIDED TO CHECK OUT AS SEAT WAS TO A POINT OF ROCKING WHEN ENTERING THE JEEP. FOUND THAT FRONT LEFT SIDE (OUTBOARD) BOLT THAT HOLDS SEAT TO SEAT SLIDE HAD PULLED THROUGH AND RIPPED THE METAL BOTTOM OF THE SEAT FRAME. NOT SURE WHAT CAUSED THIS, BUT I'VE HEARD OF MANY OTHERS THAT HAVE HAD THE SAME PROBLEM (INCLUDING SEARCHING THE NHTSA WEB SITE) NOT SURE IF THIS IS A DEFECT, BUT IT COULD PRESENT A DANGEROUS SITUATION IF ANY OF THE REMAINING THREE BOLTS SHOULD HAVE FAILED (SEAT COULD HAVE COLLAPSED BACKWARDS IF THAT HAD HAPPENED).*AK

CONSUMER STATES WHILE TRAVELING 45-50 MPH VEHICLE STARTED SHAKING, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. DEALER WAS CONTACTED, TECHNICIAN NOTICED ROTORS AND CALIPERS NEEDED TO BE REPLACED. *AK

CONSUMER STATES THAT ROTORS HAS BEEN REPLACED THREE TIMES, CALIPERS ALSO HAS BEEN REPLACED THREE TIMES. ON TWO OCCASIONS THE PASSENGER SIDE REGULATOR BROKE, AND THE WINDOW CAME DOWN AND WOULD NOT GO BACK UP. ALSO, ONCE ON THE DRIVER'S SIDE. THE VEHICLE IS IN THE SHOP AGAIN FOR THE ROTORS. *AK

BRAKE ROTORS ON 2002 JEEP GRAND CHEROKEE REQUIRED REPLACEMENT AT 2000 MILES, 12000 MI.LES, AND NOWV AGAIN AT 23000 MILES.*AK

DRIVER SIDE POWER WINDOW SUDDENLY STOPPED WORKING AT 43,553 AND CHRYSLER REFUSES TO CORRECT OBVIOUS DEFECT. I HAVE RELATIVES WITH SAME YEAR MODEL THAT HAD SAME PROBLEM AS WELL WHEN I SPOKE TO SERVICEMAN AT LOCAL DEALERSHIP HE TOLD ME THEY SEE THIS PROBLEM OFTEN.*AK

ALL FOUR POWER WINDOWS FAILED. *NLM *CB *NLM

I TOOK VEHICLE IN TO BE CHECKED OUT FOR EXTREME FRONT-END VIBRATION WHILE BRAKING AND VIBRATION IN THE STEERING WHEEL. I WAS TOLD THAT IT IS BRING CAUSED BY THE BRAKES AND THAT I WOULD NEED TO REPLACE THE FRONT ROTORS, CALIPERS AND PADS. THE DEALER INFORMED ME THAT CHRYSLER KNOWS ABOUT THIS PROBLEM AND THAT IT HAPPENS OFTEN ON THIS VEHICLE. I WAS ALSO TOLD THAT EVEN THOUGH THIS MAKE AND MODEL IS NOTORIOUS FOR THIS PROBLEM THAT CHRYSLER HAS ONLY PUT OUT SERVICE BULLETINS ON THIS PROBLEM AND NOT ANY RECALL. I WAS INFORMED THAT EVEN THOUGH THERE IS EXTREME FRONT-END VIBRATION AND VIBRATION IN THE STEERING THAT CHRYSLER DOES NOT CONSIDER IT TO BE ANY TYPE OF SAFETY ISSUE. WITH ALL THE COMPLAINTS REGARDING THIS CHRYSLER SHOULD BE BITING THE CORPORATE BULLET AND FINALLY ISSUE THE RECALL TO THEIR CONSUMERS THAT THEY SHOULD HAVE DONE OVER A YEAR AGO FOR THEIR OWN DESIGN FLAW.*AK

WE HAVE LESS THAN AVERAGE USE OF THIS JEEP. WE HAVE ALREADY HAD THE ROTORS CHANGED AT 9,000 MILES, AND NOW AGAIN AT 15,000 AFTER 2 YEARS AND NOT COVERED BY WARRANTY. WE LIVE IN A SUBURBAN AREA AND DON'T USE CAR ON ROUGH ROADS OR MOUNTAINS. WE'VE HAD JEEPS BEFORE AND NEVER HAD THIS KIND OF HORRIBLE BREAKDOWN OF THIS PART. FROM ALL THE COMPLAINTS WE SEE AT THIS SITE ONE CAN EASILY ASSUME THAT THIS PART IS OF VERY SUBSTANDARD QUALITY ON THIS VEHICLE. IT WOULD MAKE US THINK TWICE ABOUT BUYING A JEEP AGAIN. *AK

OUR 2001 JEEP GRAND CHEROKEE HAD WARPED ROTORS AT 12,000 MILES. THEY WERE REPLACED. NOW THE CAR IS AT 35,000 MILES AND THEY NEED TO BE REPLACED AGAIN. I NOTICED THAT THE WARRANTY ONLY COVERS BRAKE ROTORS UNTIL 12,000 MILES. GIVEN THE VOLUME OF PEOPLE EXPERIENCING SIMILAR PROBLEMS, IT SEEMS TO ME THERE IS EITHER A DEFECT IN THE REPLACEMENT PARTS OR A DEFECT IN THE DESIGN ITSELF. SINCE BRAKES ARE NECESSARY FOR SAFE VEHICLE OPERATION, I BELIEVE THIS IS A SAFETY ISSUE. I WOULD VERY MUCH LIKE TO SEE ADDRESSED EITHER THROUGH A RECALL OR A PROVEN REPLACEMENT PROCEDURE. *NLM

AFTER 15000 MILES, THE ROTORS WERE SO WARPED AS TO MAKE BRAKING HAZARDOUS. CHRYSLER TURNED THE ROTORS. AT 25000 MILES, WE COMPLAINED ABOUT THE BRAKES AGAIN, AND WERE TOLD THEY WERE FINE. AT 36700 MILES, THE ROTORS ARE NOW WARPED AGAIN, AND I'M TOLD THAT WHILE CHRYLSER KNOWS THAT ITS A DEFECT, THEY WILL NOT COVER IT - AND THEY HAVE EVEN COME OUT WITH A FIX, THAT COSTS $450, WHICH THEY WON'T COVER. *JB

WHILE TRAVELING AT HIGHWAY SPEED AND WITHOUT ANY INDICATION VEHICLE SLOWED DOWN TO 20 MPH . VEHICLE WAS SERVICED FOR THE PROBLEM. TECHNICIAN NOTICED A TRANSMISSION PROBLEM. *AK

BRAKE ROTORS WERE DONE AT 12,000 MILES, AND AGAIN AT 31,000 PADS/ ROTORS TO THE FRONT AND REAR. *AK

I HAVE HAD TO REPAIR MY BRAKES DUE TO WARPED ROTORS 3 TIMES AND AM CURRENTLY IN NEED OF A 4TH BRAKE REPAIR DUE TO THE SAME PROBLEM. MY VEHICLE ONLY HAD 14,844 MILES WHEN IT WAS REPAIRED THE 1ST TIME. I INQUIRED AT THE TIME WHY I WOULD NEED A BRAKE REPAIR AT SUCH LOW MILEAGE. THE SERVICE MANAGER SAID, "YOU HAVE A 4WHEEL DRIVE VEHICLE AND THEY WEAR OUT THE BRAKES EASILY, THE BRAKES ARE NOT MADE HEAVY ENOUGH FOR THE EXTRA WEIGHT WHEN STOPPING." I REPLIED THAT THIS SOUNDED LIKE AN ERROR IN THE DESIGN AND I WOULD EXPECT FOR THE DEALERSHIP TO PICK UP THE CHARGES. HE AGREED AND THE WARRANTY COVERED THE EXPENSE THE 1ST TIME, BUT WHEN THE 2ND AND 3RD TIME CAME AROUND THEY WOULD NOT PAY FOR THE REPAIRS. THE 2ND BRAKE JOB WAS NEEDED AT 30,219MILES. I TRIED A DIFFERENT DEALERSHIP SERVICE SHOP FOR REPAIRS, BUT THE EXPENSE WAS OUT OF MY POCK THERE ALSO. I HAD AN EXTENDED WARRANTY OF 50.000 MILES, BUT THEY WOULD NOT PAY. THE 3RD BRAKE JOB WAS NEEDED AT 39,758 MILES FOR THE SAME REASON AND I PAID FOR THAT EXPENSE TOO. I AM NOW IN NEED OF A 4TH BRAKE REPAIR AT 65,403 MILES. FROM MY UNDERSTANDING I SHOULD ONLY NEED BRAKE SERVICE OF THIS KIND EVERY 30,000 MILES OR MORE. THE BRAKES PULSATE AND SHAKE WHEN I TRY TO STOP, CAUSING THE STEERING WHEEL TO WOBBLE VERY HARD. I AM CURRENTLY WAITING TO SAVE THE MONEY TO FIX THEM FOR THIS 4TH TIME, BUT AM VERY UPSET AT HAVING TO PAY FOR AND DRIVE WITH AN OBVIOUS DESIGN FLAW IN THE JEEP'S BRAKE SYSTEM.

RECALL GENERATION 3 SEAT BELTS. I HAVE ACTUALLY HAD PROBLEMS WITH MOST MANUFACTURER SEAT BELTS, INCLUDING AIRCRAFT BELTS (PACIFIC SCIENTIFIC). I SELECTED "20" IN THE FAILURES SLOT SO THIS WILL GET THROUGH. USING MY SKILLS AS AN AIRCRAFT TECH. I HAVE ALSO INSPECTED AUTO BELTS AND FOUND MOST OF THEM REGARDLESS OF MANUFACTURER TO BE '!@#$%. *NLM

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB

MY 2001 JEEP GRAND CHEROKEE HAS TO THE SHOP TWICE FOR THE SAME COMPLAINT. THE CAR SHIMMIES VERY BAD ABOVE 40 MPH WHEN THE BRAKE IS APPLIED. I ONLY HAVE 18,700 TOTAL MILES ON THE CAR. THE FIRST INCIDENT OCCURRED AT APPROXIMATELY 8500 MILES AND THE DEALER REPLACED THE REQUIRED PARTS ACCORDING TO THE TECHNICAL BULLETIN ISSUED BY DAIMLER CHRYSLER. THE SECOND TIME (SAME EXACT SHIMMY INDICATION), I WAS TOLD THAT THE ROTORS HAD TO BE TURNED AND THAT IT WAS A HEAT PROBLEM AND NOT COVERED UNDER ANY WARRANTY. FURTHERMORE, THE PROBLEM WAS PERHAPS A DRIVER HABIT AND NOT ANY FAULT OF THE MANUFACTURE. I PAID THE BILL AND INFORMED THE SERVICE MANAGER THAT I WAS NOT HAPPY WITH THIS SITUATION AND WANTED HIM TO VERIFY THROUGH HIS DISTRICT MANAGER THAT THIS WAS APPROPRIATE ACTION AND NOT A WARRANTY ITEM. HE SAID THAT HE WOULD AND GET BACK WITH ME. *NLM

WHILE DRIVING THE VEHICLE SHIFTED INTO REVERSE. THE TRANSMISSION HAD TO BE REPLACED. *NLM

THE DEALERSHIP REFUSED TO PERFORM THE RECALL FOR THE DEBRIS IN THE MANIFOLD 02 V 104 000 IN A REASONABLE TIME FRAME. THE DEALERSHIP INDICATED THERE WASN'T ANY RISK. *JB

WITH LESS THAN 12000 MILES THE STEERING WHEEL AND FRONT END WOULD SHAKE UPON APPLYING PRESSURE TO THE BRAKES. THE JEEP WAS TAKEN IN AND "ROTORS WERE ADJUSTED." THIS TOOK CARE OF THE PROBLEM UNTIL APPROXIMATELY 48000 MILES WHERE THE DEALER REPORTED AN "ENGINEERING DEFECT" WITH THE BRAKE SYSTEM AND THAT A TEMPORARY FIX FOR $129.00 COULD BE DONE, BUT THEY SAID I WOULD BE BACK IN AFTER 10,000 MILES SO I FELT I HAD NO CHOICE BUT TO HAVE THEM INSTALL THE NEW CALIPER, BRAKE AND ROTOR SYSTEM FOR A COST TO ME OF $420.00. THE BRAKE PADS WERE NOT WORN AND THESE MILES WERE HIGHWAY MILES. THIS CALIPER/ROTOR SYSTEM SHOULD BE RECALLED DUE TO THE DESIGN DEFECT AND NOT CHARGED TO THE CONSUMER. *JB

THE VEHICLE STALLED WITHOUT WARNING. *JB

THE STEERING WHEEL SHOOK WHEN THE BRAKES WERE APPLIED. THE DEALER WAS NOTIFIED. *NLM

VEHICLE VIBRATES WHEN BRAKES ARE APPLIED. I TOOK THE CAR TO THE DEALER 5 TIMES ALREADY. DEALER HAS RESURFACED FRONT ROTORS 3 TIMES ALREADY (8000 MILES, 15500 MILES AND 16500 MILES) AND REPLACED FRONT BRAKE ROTORS AND CALIPERS WITH 29500 MILES. AFTER ALL THIS REPAIRS, PROBLEMS STILL PERSIST AND NOW VEHICLE IS WITH THE DEALER AGAIN (43000 MILES) BUT DEALER ALREADY TOLD ME THAT THIS PROBLEM WILL NOT BE UNDER WARRANTY. PLEASE ADVISE.

PROBLEMS WITH BRAKES HOPPING ON 2001 JEEP GRAND CHEROKEE LAREDO. HAVE HAD THIS PROBLEM SINCE 20,000 MILES. WILL BE REPLACING THE FRONT BRAKES AT 54,000 MILES. FOUND MANY OTHER JEEP OWNERS HAVING THE SAME PROBLEM ON THE INTERNET. *NLM

BRAKES PULSATE; WHILE BRAKING, VIBRATIONS OCCUR THROUGHOUT BODY OF VEHICLE AND STEERING ASSEMBLY. VEHICLE IN FOUR TIMES FOR REPAIRS, NO FIXES YET AS OF THIS DATE. OCCURS DURING LIGHT, MODERATE AND HARD BRAKING APPLICATIONS. CHRYSLER ACKNOWLEDGE THAT ROTORS WARP WITHIN A SHORT TIME FRAME. *NLM

THE VEHICLE EXPERIENCED THE SAME PROBLEM WITH THE ROTORS AS STATED IN RECALL NUMBER 99 V 340 000, HOWEVER THE VEHICLE'S MODEL/YEAR WAS NOT INCLUDED IN THE RECALL.*JB

THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE AIR BAGS DID NOT DEPLOY.*JB

2001 GRAND CHEROKEE-ROTORS AND CALIPERS- DEFECTIVE CAUSING SEVERE PULSATING OF STEERING WHEEL UPON BRAKING.

BRAKES, STARTING: AT 2900 MILE WHEELS STARTED TO VIBRATE ON BRAKING. TURNED FRONT ROTORS. 7000+ MILES SAME THING. REPLACED ROTORS. 13000+ MILES SAME THING. REP[LECED PADS AND ROTORS. 21000+MILES SAME THING REPLACED CALIPERS. (NOTE) BY THIS TIME I HAD HAD MY WHEELS ROTATED 7 TIMES IN 21000 MILES. (4) 17" MICHELIN RADIALS SHOT. AT THIS POINT I REPLACED THE TIRES WITH 600.00 WORTH OF GOODYEARS. GOODYEAR CHECKED THE ALLIGNMENT. IT WAS OUT. THEY REPAIRED IT AS BEST AS THEY COULD BUT SAID THAT I NEEDED A PARTIAL BALL JOINT. I WENT TO JEEP SINCE I THOUGHT THAT THE BALL JOINT WOULD BE UNDER WARRANTY. YES IT WAS BUT ONLY IF THE CAR WAS OUT OF ALLIGNMENT. SINCE GOODYEAR HAD ALLIGNED IT AS BEST AS THEY COULD TO PREVENT UNEVEN WEAR ON THE NEW TIRES. JEEP REFUSED TO REPAIR THE BALL JOINT UNDER WARRANTY. THEY SAID I WOULD HAVE TO PAY 200+ OR WAIT UNTIL IT WENT OUT OF ALIGNMNET AGAIN. THE GAS TANK HAS BEEN OFF THREE TIME TO REPAIR A STARTING PROBLEM.

SENT JEEP GRAND CHERROKEE LAREDO TO JAY WOLFE JEEP ON JAN 31 2003 TO CHECK OUT LOW OIL PRESSURE INDICATOR WHICH COMES ON DAILY AND LOW COOLANT WHICH COMES ON EVERY SO OFTEN. VEHICLE HAS BETWEEN 48000 AND 49000 MILES ON IT. WAS TOLD IT WAS SENDING UNIT THEN GOT CALL SAYING THAT IT WASNT AND WOULD HAVE TO DROP OIL PAN. WAS ALSO TOLD NO SIGN OF COOLANT LEAK OR MIX WITH OIL. I NOW HAVE RECIEVED CALL INDICATING THAT IT COULD BE BLOWN HEAD GASKET WITH MILES INDICATED ABOVE. AFTER FURTHER INQUIRE I FOUND THAT NONE OF THE BASIC TESTING WAS DONE TO CHECK FOR OIL AND COOLANT MIX, THIS WAS ADMITED TO ME BY JEFF WHO IS ONE OF THE SERVICE ATTTENDANTS. JEEP SHOULD BE THE ONE PAYING FOR A BLOWN HEAD GASKET WHEN THE CAR HAS THESE LOW MILES ON IT. JEEP DEALER SHOULD ALSO BE COVERING COSTS SINCE THEY FAILED THEIR FUDICIARY DUTY TO PROPERLY DIAGNOSE THE CAR WITH THE BASIC CHECKS.

I OWN A 2001 JEEP GRAND CHEROKEE. THIS MODEL HAS BEEN THE SUBJECT OF 4 NHTSA SERVICE BULLETINS REGARDING THE PREMATURE WEAR AND OR/FAILURE OF THE FRONT BRAKE ROTORS, YET DAIMLER-CHRYSLER REFUSED TO REPAIR THE PROBLEM AT THEIR OWN COST. I HAVE PAID A TOTAL OF $852.00 ON TWO SEPARATE OCCASIONS TO REPAIR THE SAME PROBLEM. THE FIRST TIME THE ROTORS FAILED WAS AT 29,000 MILES (WELL UNDER THE WARRANTY). I AGAIN HAD TO REPAIR THEM AT 39,000 MILES (ONLY 3 MONTHS OUT OF WARRANTY). THERE ARE THOUSANDS OF OTHER CONSUMERS HAVING THE SAME PROBLEM. PLEASE HELP!!! *JB

HAVE NOTICED AN UNEVEN BRAKING AND SHAKE IN THE FRONT WHEN BRAKES ARE APPLIED. TOOK VEHICLE IN FOR ROUTINE OIL CHANGE AND ASKED THAT THE BRAKES BE CHECKED. BEFORE THEY EVEN LOOKED AT THEM THE SERVICE PERSON KNEW WHAT THE PROBLEM WAS....WARPED ROTORS. I ASKED IF IT WAS COVERED UNDER WARRENTY AND HE SAID NO.....EXTENDED WARRENTY AND HE SAID NO. I TOLD HIM THAT I DIDN'T EVEN HAVE 30,000 MILES ON THE CAR, IT'S ONLY 1 1/2 YEARS OLD AND THAT I'VE HAD VEHICLES WHOSE BRAKES LASTED TO 40,000 OR 50,000 MILES. HE SAID HE'S SEEN THESE BRAKES GO AT 20,000! ALSO TOLD ME THAT DIAMLER/CHRYSLER KNOWS THEY HAVE A PROBLEM.....HMMMM FUNNY HOW THEY DON'T COVER BRAKES PAST 12 MONTHS/12,000 MILES. SAID THAT HE'D PUT NEW BRAKES ON THAT WEREN'T FACTORY INSTALLED FOR $400 WHEN I GET TIRED OF THE SHIMMERING.....AND GUARANTEE THEM FOR THE LIFE OF MY VEHICLE.

A SUBTLE VIBRATION OCCURRED WHILE BREAKING WELL BEFORE 12,000 MILES; HOWEVER, I DIDN'T DO ANYTHING AT THAT TIME. THE VIBRATION PROGRESSIVELY GOT WORSE TO WHERE THE STEERING WHEEL SHOOK VIOLENTLY BY 20,000. I HAD VEHICLE SERVICED AND WAS TOLD THAT THE PADS ARE FINE, BUT THE ROTORS WERE SEVERELY OUT OF VARIANCE AND THAT THEY SEE THAT FREQUENTLY ON JEEP CHEROKEES. I HAD THE ROTORS TURNED ONLY TO BEGIN EXERIENCING A VIBRATION ONLY 4000 MILES LATER.

CONSUMER STATES THAT STEERING WHEEL SHAKES EXCESSIVELY AND THE BRAKES PULSATE WHEN APPLIED. DEALER DIAGNOSED PROBLEM AS WARPED BRAKE ROTORS. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. PH

WHILE DRIVING THE VEHICLES DRIVER SIDE SEAT BECAME MOBILE. CONSUMER HAD VEHICLE SERVICED BY A DEALERSHIP, WHO INDICATED THAT THE FRAME HAD CRACKED. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT OR STRUCK BY AN OBJECT. DEALERSHIP SHIMMIED THE SEAT, BUT THE PROBLEM RECURRED. THE DEALERSHIP IS GOING TO REPLACE THE SEAT. PLEASE PROVIDE MORE DETAILS. TS

WHILE DRIVING, FRONT BRAKES STARTED SHAKING CAUSING AN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE ADDITIONAL INFORMATION.

WHILE APPLYING PRESSURE TO MY BREAK PEDAL FRONT WHEELS BEGAN SHAKING VIOLENTLY. NEARLY LOST CONTROL OF VEHICLE WHILE DRIVING AT HIGH SPEED ON EXPRESSWAY. TOOK VEHICLE TO JEEP DEALER AND WAS TOLD THERE IS A PRODUCT PROBLEM WITH FRONT ROTORS, CALIPERS AND PADS AND THAT MANUFACTURER HAS ISSUED AN UPGRADE KIT. DEALER SAID HE SEES THIS ON MANY, MANY GRAND CHEROKEES. I HAD JUST HAD MY PADS REPLACED 14,000 BEFORE THIS INCIDENT. JEEP DEALER COULD NOT WORK ON MY VEHICLE FOR A WEEK SO I HAD TO HAVE NEW ROTORS AND PADS PUT ON BY ANOTHER REPAIR FACILITY. CALLED CHRYSLER-JEEP CONSUMER HOTLINE. ASKED IF THEY WERE AWARE OF THIS PROBLEM AND IF THEY KNEW ABOUT THE NHSTA SUMMARY BULLETIN NUMBER. I WAS TOLD IF I PERSISTED IN SEEKING AN ANSWER TO THAT QUESTION I WOULD BE DISCONNECTED. I ASKED AGAIN AND WAS DISCONNECTED. WHAT KIND OF STONE WALLING IS HAPPENING HERE? PLEASE CHECK INTO THIS INCIDENT. I HAVE READ OF OTHER WHERE ROTOR HAD BROKEN OFF AND CAUSED WHEEL TO LOCK UP. TS