Page 12 of 18 · complaints 551–600 of 883

2001 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Automatic Transmission
Filed Dec 9, 2004100,000 milesFL

THE VEHICLE FAILED TO ACCELERATE. THE ENGINE REVVED UP AND THE VEHICLE WOULDN'T ACCELERATE BEYOND 2ND GEAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED BECAUSE IT HAD BURNED OUT. THE FAILURE RECURRED ONE MONTH LATER, THE VEHICLE STOPPED ACCELERATING AND FELT LIKE IT WAS IN NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED AGAIN BECAUSE OF THE SAME FAILURE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 2, 200445,000 milesCA

FRONT BRAKE ROTOR WARPAGE. FONT ROTORS BECAME SO WARPED THAT CAUSING PULSATION IN THE STEERING WHEEL ALMOST RESULTING IN LOSS OF CONTROL. I CONTACTED CHRYSLER DEALERSHIP, AND THEY SAID THERE WAS NOTHING WRONG WITH THEM. THERE IS A SERVICE BULLETIN WHERE THEY REPLACE THE CALIPERS, ROTORS ETC UNDER WARRENTY PROVISIONS. WHY WAS THERE A REDESIGN OF THE BRAKES IF THERE WAS NOT AN DESIGN ISSUE WITH THEM IN THE FIRST PLACE. AND WHY ARE THEY COVERED UNDER WARRENTY AND NOT UNDER A SAFETY RECALL. IF THE BRAKES ARE INVOLVED IS THAT NOT A "SAFETY" ISSUE. IT IS NICE TO BE ABLE TO STOP WHEN NEEDED. *AK

Service Brakes, Hydraulic
Filed Nov 24, 2004MO

JEEP GRAND CHEROKEE OWNER. DEFECTIVE BRAKES CAUSE WHEELS SHAKING UNDER ROUTINE USE MAKING VEHICLE DIFFICULT TO CONTROL ESPECIALLY WHILE DRIVING AT HIGHWAY SPEED. EXPERIENCE TERRIBLE SHAKING OF THE STEERING WHEEL, SEATS, FLOOR BOARD AND INSTRUMENT PANE. WHEN PRESSING ON THE BRAKES. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 16, 200454,291 milesWA

VEHICLE VIBRATED/SHOOK WHEN BRAKING. VEHICLE WAS TAKENTO THE DEALER, WHO TURNED THE ROTORS ON TWO SEPARATE OCCASIONS. HOWEVER, PROBLEM RECURRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Nov 13, 200445,000 milesMN

VEHICLE STEERING STARTED SHAKING UPON APPLYING THE BRAKES MAKING IT DIFFICULT TO CONTROL. DEALER TOOK DOWN VIN AND COLOR OF CALIPERS. THEY SAID THAT CHRYSLER PUT ON DEFECTIVE CALIPERS THAT DON'T PROPERLY DISPLACE HEAT, WARPING THE ROTORS. HE FURTHER SAID REPLACEMENT OF CALIPERS AND ROTORS WAS NECESSARY BUT MANUFACTURE HASN'T ISSUED A RECALL AND WON'T PAY FOR IT. AFTER 15 YEARS IF BEING LOYAL JEEP OWNER, THIS WILL BE MY LAST. ROTORS WERE TURNED BUT ONLY LASTED SIX MONTHS. *JB

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Nov 9, 200424,000 milesUT

PULSATING AND GRABBING BRAKES WHEN APPLIED. TO THE POINT OF POSSIBLE STEERING LOSS AT HIGHER SPEEDS. FIRST FAILURE AT APROX 12000 MILES DEALER REPLACED ALL ROTORS AND FRONT CALIPERS. STATED BRAKES WERE UNDER RATED. APROXIMATELY 12000 MILES LATER VEHICLES IS STILL UNDER WARRANTY AND HAS THE SAME PROBLEM ONLY MORE SEVERE. I WILL BE REPLACING THE ROTORS WITH AN AFTERMARKET BRAND. (NOT THE DEFECTIVE ROTORS USED BY CHRYSLER). OLD ROTORS WILL BE AVAILABLE FOR INSPECTION. CHRYSLER REFUSES TO COVER THESE DEFECTIVE PARTS UNDER WARRANTY. VEHICLE ONLY HAS CURRENTLY 28000 MILES.*AK

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Nov 1, 200438,843 milesME

THE CONSUMER OWNS TWO 2001 JEEP GRAND CHEROKEES. IN BOTH VEHICLE'S THE RIGHT REAR AXLE SEAL BROKE CAUSING DIFFERENTIAL FLUID TO LEAK INTO BRAKE SYSTEM. *BF EACH VEHICLE SUSTAINED $1000. IN DAMAGE. THE SEAL WAS FIXED AND THE BRAKES WERE REPAIRED IN BOTH CASES. THE CONSUMER THINKS A MANUFACTURING DEFECT IS THE CAUSE OF THE PROBLEM. *NM

Visibility › Power Window Devices and Controls
Filed Oct 25, 200453,380 milesTX

WHILE DRIVING DOWN THE ROAD DRIVER SIDE WINDOW STARTED TO GO DOWN AND WOULD NOT GO BACK UP. THE FRONT DOOR WINDOW REGULATOR HAD TO BE REPLACED, ALONG WITH THREE RETAINER DOOR TRIM PANELS. THIS COST $324. IN VIEW OF THE NUMBER OF COMPLAINTS FOR THIS PROBLEM, A RECALL SEEMS TO BE IN LINE FOR THE JEEP GRAND CHEROKEE 2001 MODEL.*AK

Visibility › Power Window Devices and Controls
Filed Oct 24, 200462,000 milesCO

DRIVER'S SIDE POWER WINDOW FAILED OPERATION. IN THE PROCESS OF LOWERING THE WINDOW I HEARD A SERIES OF GRINDING SOUNDS AND STOPPED THE ACTIONS IMMEDIATELY. I THEN SOUGHT TO RAISE THE WINDOW, BUT NOTHING HAPPENED. THE WINDOW IS NOW IN A FULLY OPEN POSITION AND WILL NOT RESPOND TO ANY COMMANDS. *AK

Structure
Filed Oct 24, 200457,000 milesCO

THE SUVS RESISTOR-BLOWER MOTOR, WHICH IS PART OF THE A/C, HEATER AND BLOWER SYSTEM, FAILED. LITHIA JEEP SERVICE REPRESENTATIVES, WHO DIAGNOSED AND REPAIRED THE UNIT, INDICATED ITS PLACEMENT IS TOO CLOSE TO A MAJOR HEAT SOURCE IN THE CAR; THE EXCESSIVE HEAT HAS CAUSED THE UNIT TO FAIL EARLY. THE SERVICE REP INDICATED THAT WHILE THE UNIT FAILED BEFORE THE THIRD ANNIVERSARY OF THE VEHICLE, WHICH WAS NEW WHEN PURCHASED, THE MILES WERE BEYOND THE WARRANTY LEVEL. THE REPRESENTATIVE FURTHER INDICATED THAT JEEP HAS SINCE REDESIGNED THE PART AND/OR LOCATION, PREVENTING THE PROBLEM FROM OCCURRING IN LATER MODEL VEHICLES. *AK

Visibility › Power Window Devices and Controls
Filed Oct 17, 200441,000 milesTX

AT 41000 MILES JUST OUTSIDE OF THE MANUFACTURERS WARRANTY BOTH THE FRONT PASSENGER AND DRIVERS POWER WINDOW REGULATORS FAILED. LIKE MANY OF THE OTHERS SHOWN HERE, THERE WAS A POP AND THE WINDOW SIMPLY SLID DOWN INTO THE DOOR. THE PLASTIC PIECE THAT THE "UP" END OF THE CABLE ATTACHES TO BROKE ON BOTH REGULATORS. TO MAKE MATTERS WORSE THE DESIGN ALLOWS THE SLACK CABLE TO JAM UP IN THE GROOVES DAMAGING BOTH THE SPOOL AND THE CABLE. IT ALMOST SEEMS AS IF IT'S DESIGNED TO FAIL AND COMPLETELY DESTROY ITSELF. A SIMPLE FIX WOULD BE TO INSTALL METAL EYELTS ON THE ENDS OF THE CABLES AND USE SCREWS TO ATTACHED THEM TO THE LIFTING PLATE IN PLACE OF THE SOFT PLASTIC USED. CHRYSLER SHOULD BE MADE TO CORRECT THIS FOR ALL VEHICLES THAT USE THIS TYPE OF REGULATOR. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 8, 20044,500 milesKS

DEC 01 (4882 MILES) VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS, DIFFICULTY STEERING UPON BRAKING, WARPED ROTORS. MARCH 03 (ABOUT 15000 MILES) SAME PROBLEM, WARPED ROTORS FIXED IN JULY 03. FEB 04 (ABOUT 22000 MILES) SAME PROBLEM, DAIMLER CHRYSLER WILL NOT FIX. WARRANTY IS ALMOST OVER, JULY 14 2004, SPOKE TO MANAGER, HE STATED THAT DAIMLER CHRYSLER WILL NOT FIX PROBLEM. IT IS DANGEROUS FOR HIGHWAY SPEEDS AS THERE IS VIBRATION AND STEERING DIFFICULTY UPON BRAKING. *NM

Visibility › Power Window Devices and Controls
Filed Sep 30, 2004FL

CONCERNING MY OUT OF WARRANTY 2001 JEEP GRANDE CHEROKEE, SINCE JULY 2003, AND AS RECENTLY AS YESTERDAY, ALL 4 OF THE SIDE POWER WINDOWS DEVELOPED BROKEN MECHANISMS CAUSING THE WINDOW TO SLIDE INTO THE DOOR. THE DRIVER SIDE WINDOW HAD THE SAME PROBLEM A SECOND TIME SO IT LOOKS LIKE THIS PROCESS IS STARTING AGAIN. TOTAL COST FOR THESE REPAIRS ARE APPROXIMATELY $1,550.CHRYSLER KNOWS OF THESE ISSUES AND WILL NOT RECALL OR PAY RETROACTIVELY. WOULD LOVE TO RECOVER THESE COSTS FOR A VERY POORLY DESIGNED SUV.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 17, 2004TX

FIRST NOTICED CONDITION ABOUT MONTH OR SO. VIBRATIONS WHEN SLOWING DOWN FROM ABOVE 50 MPH SPEED. I THOUGHT MAYBE ALIGNMENT PROBLEM. LAST WEEK THE VIBRATION BECAME VERY BAD, THE STEERING WHEEL VIBRATED AS WELL AS THE FRONT END OF THE CAR. HARD TO CONTROL THE CAR. SEEMED THERE WAS PULLING TO THE RIGHT ALSO. (THE CAR HAS 36000+ MI. IT'S A 2001 GC JEEP. ) TOOK THE CAR TO A GOODYEAR DEALER WHO SAID IT WAS WARPED ROTORS. THEY MADE FRONT BRAKE DISC PAD REPLACEMENT, RESURFACED LEFT & RIGHT FRONT ROTOR AS WELL AS REAR ONES. THE DEALER MENTION THIS CAN HAPPEN ON THESE VEHICLES WHEN THE ROTORS/BRAKES GET WET. WELL, DAH! WHAT HAPPENS WHEN IT'S RAINING AND YOUR RUNNING THROUGH PUDDLES OF WATER. HOW OFTEN IS THIS GOING TO HAPPEN WITH THIS VEHICLE? IT IS NOT COVERED BY WARRANTY WHICH IS SPECIFICALLY MENTIONED IN THE MAINTANENCE BOOKLET. SOUNDS TO ME TO BE A COMMON PROBLEM WITH THIS VEHICLE. *AK

Visibility › Power Window Devices and Controls
Filed Sep 13, 2004NM

THIS IS THE THIRD FAILURE OF THE POWER WINDOW REGULATORS. TWICE ON THE DRIVERS WINDOW AND ONCE ON THE PASSENGER WINDOW. THE FIRST INCIDENCE WAS COVERED UNDER WARRANTY AT NO COST. THE OTHER 2 WERE COVERED UNDER EXTENDED WARRANTY WITH COPAYS. I UNDERSTAND THAT POWER WINDOWS FAIL BUT TO HAVE TWO ON THE DRIVERS SIDE GO WITHIN AN 18 MONTH PERIOD IS UNACCEPTABLE. AFTER REVIEWING OTHER COMPLAINTS THIS APPEARS TO BE THE NORM VERSUS THE EXCEPTION. THERE MUST BE AN OBVIOUS MANUFACTURING DEFECT WHICH SHOULD BE FIXED AT NO COST TO THE CONSUMER. SERVICE MANAGER ADVISES THIS IS A COMMON OCCURANCE BECAUSE THE DRIVERS WINDOW GETS USED THE MOST. I HAVE OWNED OTHER VEHICLES WITH ZERO DEFECTS OF THIS NATURE.

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 13, 2004MT

WHILE DRIVING,THE DRIVER NOTICED THAT THE VEHICLE WOULD VIBRATE UNCONTROLLABLY WITHOUT WARNING. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS,AND ROTOR NEEDED TO BE REPLACED DUE TO CORROSION. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM HAPPENED ON MORE THAN ONE OCCASION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 13, 20047,000 milesCA

THE ROTORS HAVE BEEN REPLACED THREE TIME SINCE THE CONSUMER OWNED THE VEHICLE. *NM *SC *JB

Visibility › Power Window Devices and Controls
Filed Sep 10, 200454,000 milesNC

THE FRONT DRIVER SIDE WINDOW ALL THE SUDDEN STARTED TO SLIP DOWN INTO THE DOOR AND WOULD NOT GO BACK UP AGAIN. I REPLACED THE POWER WINDOW ASSEMBLY FOR THE FRONT DRIVER SIDE WINDOW 2 MONTHS AGO COSTING ME $330. NOW MY FRONT PASSENGER WINDOW IS DOING THE SAME THING. *AK

Visibility › Power Window Devices and Controls
Filed Sep 8, 200437,900 milesFL

THE FRONT, DRIVER SIDE WINDOW DROPPED INTO THE DOOR. THIS IS THE SECOND WINDOW IN MY 2001 GRAND CHEROKEE THAT HAS DONE THIS WITHIN THE LAST MONTH. ALL INSTANCES HAVE OCCURRED AFTER WARRANTY EXPIRATION AND IT COSTS ABOUT $200 JUST FOR THE REGULATOR. LOOKING AT THE BROKEN REGULATOR ONE CAN SEE THAT A PLASTIC PART WHERE THE CABLE IS ATTACHED BROKE SO THE CABLE FELL LOOSE. AS AN ENGINEER I KNOW THAT PLASTIC PROPERTIES CAN VARY FROM LOT TO LOT RESULTING IN INCONSISTANT STRENGTH OR THE PART IS POORLY DESIGNED. THE THIRD PARTY REPAIR SERVICE THAT REPLACED THEM SAID HE REPLACES MORE REGUALTORS ON GRAND CHAROKEES THAN ANY OTHER CAR.*AK

Power Train › Automatic Transmission
Filed Aug 27, 200470,000 milesNC

CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHEN ACCELERATING FROM THE START POSITION VEHICLE DID NOT PICK UP ANY SPEED UNTIL IT REACHED 35 MPH OR GREATER. *AK

Visibility › Power Window Devices and Controls
Filed Aug 19, 200459,900 milesSC

THE FRONT, PASSENGER SIDE WINDOW DROPPED OFF ITS TRACK AND INTO THE DOOR. THIS IS THE THIRD WINDOW IN MY 2001 GRAND CHEROKEE THAT HAS DONE THIS WITHIN THE LAST 12 MONTHS. FIRST THE FRONT DRIVER SIDE WINDOW, AND THEN THE REAR DRIVER SIDE WINDOW DID THE SAME THING. ALL INSTANCES HAVE OCCURRED AFTER WARRANTY EXPIRATION AND IT COSTS $360 TO REPLACE THE WINDOW REGULATOR EACH TIME. EMAIL INQUIRIES TO CHRYSLER AFTER EACH OCCURANCE HAVE YIELDED NOTHING MORE THAN AN APOLOGY FOR MY TROUBLES. I THINK THERE IS A DEFECT WITH THE WINDOW REGULATOR, AND EXPECT THE FOURTH WINDOW TO BREAK AT ANY TIME.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 18, 200433,000 milesWA

WHILE APPLYING THE BRAKES FROM A HIGH SPEED FRONT END SHAKES VIOLENTLY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 14, 20048,000 milesNY

I BOUGHT MY 2001 GRAND CHEROKEE LAREDO 4X4 ON AUG. 20, 2001, IN NOVEMBER 2002, WITH 8,000 MILES ON THE VEHICLE I FELT THE STEERING WHEEL SHAKE WHEN BRAKING AT HIGH SPEEDS. THE FRONT ROTORS, CALIPERS, AND PADS WERE SHOT. ROCKLAND AUTO PLAZA REPLACED THEM AT NO CHARGE UNDER THE WARRANTY. THIS PAST WEEK, WITH 17,000 MILES ON THE CAR, THE FRONT ROTORS WERE WARPED AGAIN. WHITE PLAINS CHRYSLER REPLACED THEM AT NO CHARGE BUT ADVISED ME THAT THIS TYPE OF WEAR WAS NORMAL FOR AN SUV. OBVIOUSLY, FROM THE COMPLAINTS HERE, THIS IS NOT NORMAL BUT A PROBLEM THAT DIAMLER CHRYSLER NEEDS TO ADDRESS. 3 PAIRS OF ROTORS ON A CAR WITH 17,000 MILES, DRIVEN MOSTLY ON THE HIGHWAY, IS UN-EXCUSABLE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Aug 11, 200447,000 milesGA

I HAVE A 2001 JEEP GRAND CHEROKEE LAREDO 6CYL. AT APPROX 27,000 I EXPERIENCED A VIBRATION/PULSATION WHEN THE BRAKES WERE APPLIED. I TOOK IT INTO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE FRONT PADS WERE WORN OUT AND THE ROTORS WERE OUT OF ROUND AND NEEDED TURNING. I HAD THAT WORK PERFORMED WITH DISMAY THAT EVERY 27,000 MILES THAT WOULD NEED TO BE DONE. IT IS NOW 48,000 MILES (21,000 LATER) AND THE SAME PROBLEM HAS OCCURRED. ACCORDING TO JEEP A REVISED BRAKE CALIPER DESIGN HAS BEEN BUILT TO CORRECT THE PROBLEM. AS OF THIS LAST CHANGING (USING THE NEW ROTORS AND CALIPERS PER TSB 05-003-02B) I WILL HAVE SPENT $700 IN LESS THAN 2 YEARS ON BRAKES THAT SHOULD NOT HAVE WORN OUT ONCE INL 50,000. I WAS INFORMED THAT THIS REPLACEMENT WAS NOT COVERED UNDER WARRANTY, BUT BEING THAT IT IS PREMATURE FAILURE OF A POOR DESIGN, I BELIEVE THAT IT SHOULD BE. *JB

Wheels › Rim
Filed Aug 10, 2004MA

THE CAR IS ONLY THREE YEARS OLD WITH FACTORY INSTALLED ALLOY WHEEL AND AFTER TWO YEARS I NOTICED THE CHROME STARTING TO CHIP OFF ON ALL FOUR RIMS. I RECENTLY REPLACED ALL FOUR TIRES AND WAS TOLD THAT THE RIMS WERE IN EVEN WORSE SHAPE THAN I HAD EXPECTED. FOR THE LENGTH OF TIME THAT THIS OCCURED AND THE EXTRA MONEY PAID FOR THE OPTION, I JUST DON'T FEEL THAT THIS IS RIGHT. I AM OVER ON MY WARRANTY MILES AND FEEL AS IF THERE IS NO RECOURSE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 5, 200428,000 milesIA

ROTORS AND FRONT BRAKES WERE REPLACED AT 28,000 MILES. THE FIRST TIME WAS APRIL 2003, AND IN SECOND TIME JULY 2004. THE PROBLEM HAD NOT BEEN RESOLVED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Aug 3, 20048,961 milesPA

APRIL OF 2002 NOTED PULSATION IN THE STEERING WHEEL, DEALER RESURFACED FRONT BRAKE ROTORS. AUGUST OF 2003 NOTED PULSATION IN STEERING WHEEL, DEALER REPLACED FRONT BRAKE ROTORS, CALIPERS AND PADS AND RESURFACED REAR BRAKE ROTORS. AK JULY OF 2004 NOTED THE PLUSATION IN THE STEERING WHEEL, DEALER REPLACED THE FRONT BRAKE ROTORS AUGUST 2004 THE VEHICLE HAS ONLY 26,000 MILES ON THE ODOMETER AND THE AMOUNT OF REPAIRS TO THE BRAKING SYSTEM SEEMS EXCESSIVE

Visibility › Power Window Devices and Controls
Filed Aug 3, 200451,000 milesAZ

BETWEEN JULY 2003 AND TODAY, MY 2001 JEEP CHEROKEE LAREDO HAS "POPPED AND DROPPED" 3 WINDOWS (I.E. THE REGULATOR MOTOR BROKE AND THE WINDOW DROPPED INTO THE DOOR LEAVING ME UNABLE TO ROLL UP THE WINDOW) - FIRST THE FRONT PASSENGER SIDE WINDOW LAST AUGUST, THEN THE LEFT REAR PASSENGER WINDOW IN NOVEMBER, AND TODAY THE DRIVER SIDE FRONT WINDOW. THE FIRST WAS COVERED UNDER WARRANTEE, BUT THE SECOND TWO WERE UNDER EXTENDED WARRANTY WITH A $100 COPAY FOR EACH INCIDENT. AVONDALE CHRYSLER JEEP IN ARIZONA COMPLETED THE FIRST TWO REPAIRS AND IS IN THE PROCESS OF REPAIRING THE THIRD INCIDENT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 29, 2004PA

ORIGINAL INCIDENT APRIL 03. FRONT BRAKE SYSTEM REPLACED. SERVICE BULLETIN AT DEALERSHIP WAS ISSUED. VEHICLE WAS UNDER WARRANTY. APPROX 34,000 MILES ON JEEP. JULY 27, 2004, 5,100 MILES AFTER REPAIRED AND PROBLEM THOUGHT CORRECTED, VEHICAL BEGAN PULSATING. DEALERSHIP ADV ROTORS WARPED AND WOULD NOT COVER IT SINCE IT IS NOW OUT OF WARRANTY.*AK

Electrical System › Alternator/Generator/Regulator
Filed Jul 28, 200463,000 milesFL

ONE MONTH AGO MY WINDOW REGULATOR BROKE WITH NO WARNING . I HAD IT REPAIRED FOR 360.00 DOLLARS. TODAY I GET IN MY JEEP AND THE DRIVERS SIDE WINDOW REGULATOR IS BROKEN. I FEEL IT HAS TO BE SOME DEFECT IN THE REGULATOR FOR BOTH FRONT DOORS TO GO BAD A MONTH APART.*AK

Service Brakes, Hydraulic
Filed Jul 26, 200418,000 milesNE

WHEN THE BRAKE PEDAL IS DEPRESSED, THE PEDAL PULSATES, VEHICLE JERKS FORWARD AND VIBRATES. THE DEALERSHIP REPLACED THE ROTOR ON FRONT WHEEL, WHICH PARTIALLY SOLVED THE PROBLEM. HOWEVER, PROGRESSED AND GOT WORSE. THE DEALERSHIP INDICATED THAT THEY DIDN'T KNOW HOW TO FIX THE PROBLEM AND THEY SUGGESTED THAT THE CONSUMER CONTACT A BRAKE SHOP. *LA BRAKE FAILURE AT SPEEDS OF 30 MPH OR MORE. DEALER REPLACED BRAKE PADS, ROTORS, AND CALIPER, BUT DID NOT CORRECT THE PROBLEM. *LA

Vehicle Speed Control › Cruise ControlCrash1 injured
Filed Jul 16, 2004IL

I HAVE A 2001 JEEP GRAND CHEROKEE LIMITED. IN MARCH OF THIS YEAR, WHILE ON THE EXPRESSWAY, MY CRUISE CONTROL CAUSED MY VEHICLE TO ACCELERATE AND WOULD NOT TURN OFF EVEN BY HITTING THE BREAK AND PUSHING THE OFF BUTTON NUMEROUS TIMES. I WAS ONLY ABLE TO STOP THE VEHICLE BY PUTTING THE GEAR IN NUETRAL AND TURNING IT OFF. I CONTACTED THE DEALERSHIP WHO TALKED MY THROUGH HOW TO LOOSEN A CABLE IN THE ENGINE WHICH APPARENTLY CAUSED THE CRUISE/ACCELERATOR TO STICK. I IMMEDIATELY TOOK THE VEHICLE INTO THE DEALERSHIP AND EVEN ON MY WAY THERE, THE CAR WOULD ACCELERATE ON IT'S OWN, WITHOUT THE CRUISE CONTROL BEING TURNED ON. THE DEALERSHIP KEPT MY CAR FOR THE DAY AND WHEN THEY RETURNED, THEY STATED THAT THEY HAD REPAIRED THE PROBLEM. TWO MONTHS LATER, I WAS LEAVING MY PARKING SPACE AT WORK AND MY VEHICLE BEGAN TO ACCELERATE ON IT'S OWN. I STRUCK THE BREAK BUT THE REAR OF THE VEHICLE BEGAN TO SPIN IN CIRCLES AND FORCED MY VEHICLE TO STRIKE THREE OTHER VEHICLE. JEEP CONDUCTED AN INVESTIGATION AND THEY SENT ME A LETTER STATING THAT THEY COULD NOT FIND A PROBLEM WITH THE VEHICLE. I JUST WANTED TO SEND YOU THIS COMPLAINT TO LET YOU KNOW THAT THEIR FINDINGS WERE FALSE AND POORLY RESEARCHED. I HAVE PICTURES OF THE TIRE MARKS AND THERE IS NO WAY THAT THIS ACCIDENT COULD HAVE OCCURRED OTHER THAN BY I HIGH ACCELERATION AND MY FOOT BEING ON THE BREAK.*AK

Engine and Engine Cooling › Engine
Filed Jul 15, 200430,000 milesCA

CONSUMER COMPLAINED ABOUT AN ENGINE PROBLEM. WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 70 MPH VEHICLE ABRUPTLY LOST POWER. ALSO,TRANSMISSION FAILED WHEN VEHICLE HAD ONLY 30,000 MILES ON IT. *AK CRANKSHAFT BROKE AT 60,000 MILES. *LA

Structure1 injured
Filed Jul 13, 200424,126 milesNV

WE HAVE A 2001 JEEP GRAND CHEROKEE LIMITED 4WD. ABOVE EACH PASSENGER DOOR THERE IS A HANDLE TO HOLD ON TO. I DON'T KNOW WHAT IT WOULD BE CALLED BUT I USE IT TO HANG ON WHEN WE GO AROUND A CORNER, ETC. IN JUNE WE WERE JUST LEAVING THE CLEANERS. MY HUSBAND WAS DRIVING AND I WAS IN THE PASSENGER SEAT. I REACHED UP FOR THE HANDLE AS HE WAS BACKING OUT. ALL OF THE SUDDEN SOMETHING HIT MY NOSE RIGHT UNDER MY EYE. IT REALLY SMARTED AND LEFT A RED WELT. I ASKED HIM TO RE-PARK THE CAR AND WE LOOKED FOR WHAT IN THE WORLD HAD HAPPENED. WE FOUND A SMALL PIECE OF STEEL ON THE SEAT. WE THEN LOOKED OVER THIS SAFETY HANDLE AND REALIZED THAT THE SPRING THAT HOLDS THE HANDLE HAD BROKEN AND HIT MY FACE. I DID NOT BLEED AND THE RED MARK WAS GONE IN A COUPLE OF DAYS. MY CONCERN IS THAT IT NEARLY HIT MY EYE. WHEN WE ASK THE DEALER TO REPLACE IT WE WERE TOLD IT WOULD COST $79. WAS THIS A FREAK FAILURE OR HAS THIS HAPPENED TO OTHERS? IF I HAD BEEN AN INCH SHORTER I COULD HAVE LOST AN EYE. WE FELT THAT THE DEALER WOULD REPLACE THE PART AND WERE SHOCKED THAT THEY WANTED US TO PAY FOR IT. WE HAVE NOT REPLACED IT YET SO THE PART IS AVAILABLE. *LA

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 9, 200435,000 milesCO

BAD GASKET IN FUEL PUMP ALLOWS GASOLINE TO FLOW BACK INTO THE GAS TANK WHEN THE CAR IS TURNED OFF.*AK

Power Train › Automatic Transmission
Filed Jul 9, 200442,000 milesKY

THE AUTOMATIC TRANSMISSION ON MY WIFE'S 2001 GRAND CHEROKEE WENT OUT AT 42,000 MILES THIS VEHICLE HAS NEVER BEEN USED FOR TOWING OR HEAVY DUTY USE AND HAS BEEN PROPERLY MAINTANED. *AK

Power Train › Automatic Transmission
Filed Jul 2, 200457,000 milesTX

WHEN ENGAGING INTO DRIVE VEHICLE JERKED VIOLENTLY. DEALER STATED TRANSMISSION GOVERNOR PRESSURE SOLENOID FAILED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 18, 2004MI

I BOUGHT MY JEEP NEW IN JULY, 2001. WITHIN HE 3 YEARS OF OWNING IT, IT IS NOW IN THE DEALERSHIP FOR ITS 5TH TIME BEING SERVICED FOR BRAKE FAILURE. OUT OF THOSE 5 TIMES, IT IS NOW HAVING ITS 3RD SET OF ROTORS. I HAVE SPENT AN UNACCEPTABLE AMOUNT OF PERSONAL TIME AND MONEY IN HAVING THIS VEHICLE REPAIRED AND WILL BE SEEKING RESOLUTION BOTH FROM THE MANUFACTURER AND MICHIGAN STATE LEMON LAW IF NECESSARY. DEALER STATES THAT MANUFACTURER IS AWARE OF THE PROBLEM AND UNWILLING TO PAY FOR THE REPAIRS ONCE OUTSIDE OF STANDARD WARRANTY. I FEEL THE BRAKES ARE UNSAFE AND THE VEHICLE SHOULD BE RECALLED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 14, 2004OR

MY 2001 GRAND CHEROKEE IS EXPERIENCING A SEVERE VIBRATION PROBLEMS WHEN BRAKING. I'VE CONTACTED THE NW JEEP DEALERSHIP IN BEAVERTON OREGON AND THEY HAVE INFORMED ME THIS PROBLEM IS NOT TAKEN CARE BY THE JEEP CORPORATION. I BELIEVE THIS IS AN INHERIT DEFECT TO THE CAR SINCE I HAD THIS SAME PROBLEM FIXED A YEAR AGO AND NOW THEY ARE REFUSING TO FIX THE SAME ISSUE SINCE IT IS NOT UNDER WARANTEE ANY LONGER. I'VE SPOKEN TO SEVERAL JEEP OWNER ON THE SIMILAR VINTAGE VEHICLE AND THEY ARE ALSO HAVING THE SAME ISSUE. I BELIEVE THE GOVERNMENT SHOULD FORCE THE JEEP CORPOARTION TO PUT THE VEHICLE AS A RECALL ITEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 9, 200434,000 milesKS

ROTORS WARPED BETWEEN 16000 - 18000 MILES. DEALER DAVIS-MOORE REPLACED FRONT ROTORS, CALIPERS AND PADS. RESURFACED REAR ROTORS AND REPLACED REAR PADS. NO CHARGE. ROTORS WARPED AGAIN AT 34K MILES. THIS TIME DEALER CHARGED ME $170 TO TURN ALL FOUR ROTORS. I COMPLAINED ABOUT THE LONGEVITY OF THE ROTORS AND THAT THE TURNING IS NOT A PERMANANT FIX. THERE IS A MATERIAL OR SYSTEM PROBLEM WITH THE BRAKES. PLEASE LOOK INTO. MV .*AK

Service Brakes, Hydraulic
Filed Jun 4, 200410,000 milesMI

DEALER REPLACED AT 10,000 MILES THE FRONTS ROTORS AND PADS. AT 30,000 MILES THE FRONT ROTORS/PADS, AND CALIPERS WERE REPLACED. AT 46,000 MILES THE FRONT AND REAR ROTORS WERE RESURFACED AND THE PADS WERE REPLACED. *AK *NM

Electrical System › Ignition › Switch
Filed Jun 4, 2004NY

WHILE STARTING THE VEHICLE KEY WOULD NOT TURN. AFTER TRYING NUMEROUS TIMES CONSUMER WAS ABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT IGNITION SWITCH NEEDED TO BE REPLACED. *AK

Seats
Filed May 25, 200451,000 milesNC

DRIVERS SEAT FRAME BROKE IN 2 LOCATIONS UNDER NORMAL DRIVING CONDITIONS CAUSING THE SEAT TO BE UNSTABLE AND MAKE ROCKING MOTIONS WHILE TURNING AND STOPPING.

Service Brakes, Air › Disc › Rotor
Filed May 12, 200438,597 milesMD

MY 2001 JEEP GRAND CHEROKEE HAS ONCE AGAIN BURNED UP THE BRAKE ROTORS. THE FIRST TIME IT HAPPENED I HAD ONLY 10,507 MILES ON IT. THE DEALERSHIP "MACHINED" THE FRONT BRAKE ROTORS. WITHIN 6 MONTHS THE PROBLEM WAS BACK AND THIS TIME THEY REPLACED THE FRONT BRAKE ROTORS. I NOW HAVE 38000 MILES ON THE VEHICLE AND TODAY WAS INFORMED THE FRONT AND BACK BRAKE ROTORS ARE SHOT. UNFORTUNATELY, IT APPEARS I'M NOT THE ONLY VICTIM OF THIS DEBACLE. I AM TAKING MY CAR TO SOMEONE I CAN TRUST AND I WILL HAVE THE ROTORS REPLACED. I INTEND TO PURSUE THIS MATTER AS I FEEL I HAVE BEEN RIPPED OFF AND SO HAVE A LOT OF OTHER PEOPLE. THIS GRAND CHEROKEE IS AN EXPENSIVE VEHICLE AND I FIND IT DISGRACEFUL THAT CHRYLSER HAS SUCEEDED IN IGNORING THE PROBLEM AND IGNORING THE PEOPLE WHO PURCHASE THEIR VEHICLES. DOES THERE HAVE TO BE LOSS OF LIFE TO GET ANYONE TO ACT ON BEHALF OF THE CONSUMER??? PLEASE TELL ME, WHAT DO WE DO NOW???

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 7, 200413,000 milesSD

HAVE A RECURRING ISSUE WITH MY 2001 GRAND CHEROKEE WHERE VIOLENT SHAKING HAPPENS WHEN THE BRAKES ARE APPLIED AT HIGHER SPEEDS. THE DEALER REPLACED THE CALIPERS AND ROTORS AT 13,000 MILES PER A SERVICE BULLETIN FROM CHRYSLER. I HAD SAME ISSUE AGAIN AT 19,000 MILES, ROTORS WERE WARPED AGAIN. I AM HAVING SAME ISSUE NOW AT 26,000 MILES AND THE DEALER STATED THAT ALTHOUGH THIS IS RECURRING ISSUE KNOWN TO THEM AND CHRYSLER, "I AM ON MY OWN" AND I WOULD HAVE TO PAY FOR THE ROTORS AGAIN. I HAD NO CHOICE BUT TO PAY AS THIS IS THE VEHICLE USED TO TAKE MY CHILDREN TO SCHOOL AND BACK AND I DO NOT WANT TO RISK AN ACCIDENT. I CONTACTED THE CHRYSLER CONSUMER CENTER AND THEY STATED THAT BRAKES ARE ONLY COVERED UNTIL 12,000 AND UNLESS A RECALL WAS ISSUED, THEY WOULD NOT ASSIST ME. I FEEL THAT IT IS NOT REASONABLE TO HAVE TO HAVE THE ROTORS AND CALIPERS REPLACED OR ADJUSTED EVERY FEW THOUSAND MILES AND THE VIOLENT SHAKING THAT OCCURS FROM THIS DEFECT COULD CAUSE A SERIOUS ACCIDENT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 30, 2004LA

I HAVE HAD A RECURRING PROBLEM WITH BRAKE ROTORS WARPING TO WHICH CHRYSLER HAS NOT YET REPAIRED THE PROBLEM. THE WARPING CAUSES VIBRATIONS SO SEVERE IT MAKES BRAKING A SERIOUS PROBLEM, ESPECIALLY AT HIGH SPEED COMING OFF OF AN INTERSTATE HIGHWAY. *LA

Visibility › Power Window Devices and Controls
Filed Apr 28, 2004SC

BOTH THE DRIVER'S SIDE FRONT AND REAR WINDOW MOTORS HAVE HAD TO BE REPLACED

Engine and Engine Cooling › Engine
Filed Apr 20, 200426,000 milesVA

WHILE DRIVING 65 MPH VEHICLE STALLED THIS WAS THE SECOND TIME THAT VEHICLE STALLED DUE TO THE CAM SENSORS FAILURE. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CAM SENSORS. *AK PRIOR TO PROBLEM WITH CONSUMER'S 2001 JEEP GRAND CHEROKEE, CONSUMER EXPERIENCED SIMILAR PROBLEM WITH 1998 JEEP. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 20, 200431,000 milesTX

WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKES WERE APPLIED THERE WAS SEVERE VIBRATION IN THE BRAKE PEDAL AND STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE ROTORS AND THE BRAKE PADS TWICE. A TECHNICAL SERVICE BULLETIN WAS ISSUED CONCERNING THIS PROBLEM. *AK THE CONSUMER STATED THAT THE DISC WERE TOO CLOSE TO THE ROTORS WHICH CAUSED THE EXCESSIVE HEAT. THE EXCESSIVE HEAT CAUSED THE ROTORS TO WARP. *NM

Steering › Column
Filed Apr 19, 2004TX

THIS HAS BEEN HAPPENING SINCE THE BEGINNING OF PURCHASE. WHEN I'M STOPPED AND BEGINNING A TURN WITH THE STEERING WHEEL, THE WHEEL WILL MAKE A GRIND AND/OR SQUEAKING NOISE. I'VE NOTIFIED THE DEALERSHIP WHEN I'VE TAKEN IT IN FOR REPAIR, BUT APPARANTLY, IT NEVER HAPPENS WHEN IT'S THERE AT THE SHOP. THE FIRST TIME I REPORTED IT, THEY OILED THE STEERING COLUMN, THAT WAS ALL, AND; THE NOISE CONTINUED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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