Page 11 of 18 · complaints 501–550 of 883

2001 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Automatic TransmissionCrash1 injured
Filed Feb 6, 200657,000 milesVA

DT*: THE CONTACT STATED THE GEAR SHIFT POSITION INDICATOR WAS PLACED IN PARK WITH THE ENGINE RUNNING AND THE DRIVER ATTEMPTED TO EXIT THE VEHICLE. THE TRANSMISSION UNEXPECTEDLY JUMPED INTO DRIVE WHILE THE DOOR WAS AJAR, THIS RESULTED IN THE CONTACT BEING THROWN UNDERNEATH THE MOVING VEHICLE. AFTER TRAVELING OVER THE CONTACT'S LEGS THE VEHICLE CONTINUED FORWARD MOTION UNTIL IT ROLLED OVER A TWENTY FOOT EMBANKMENT AND WAS STOPPED BY A TREE. THE CONTACT SUSTAINED LEG INJURIES. THE VEHICLE WAS TOWED AND LATER INSPECTED BY THE INSURANCE COMPANY WHO DEEMED IT A TOTAL LOSS. ADDITIONALLY, IT WAS DISCOVERED THE GEAR SHIFT POSITION INDICATOR WAS IN DRIVE.

Engine and Engine Cooling › Cooling System › Fan
Filed Feb 3, 200678,500 milesFL

I FOLLOW ALL THE RECOMMENDED SCHEDULES OF MAINTENANCE BY THE MANUFACTURER AND KEEP OUR JEEP IS GOOD WORKING ORDER. MY WIFE WAS DRIVING OUR CAR AND THE CAR BEGAN TO OVERHEAT AND PULLED OFF THE ROAD. SHE NOTICED IMMEDIATELY THAT A ORANGE FLUID WAS LEAKING FROM THE ENGINE AREA. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP AND THEY ADVISED THAT A FAN ASSEMBLY JUST "FELL TO PIECES" AND RESULTED IN THE SHROUD BEING DAMAGED AND CONSEQUENTLY - THE CAR COOLANT OVERHEATED AS WELL. THE DEALERSHIP ADVISED THAT THE FAN NEEDED BE REPLACED, THE SHROUD NEEDED TO BE REPLACED AND A COOLANT FLUSH SERVICE TOO. THE TOTAL COST WOULD BE WELL OVER $700. *NM

Visibility › Power Window Devices and Controls
Filed Jan 11, 2006PA

I HAVE HAD TO REPLACE BOTH FRONT WINDOW REGULATORS ON MY 2001 GRAND CHEROKEE LAREDO. I PURCHASED THIS VEHICLE USED WITH 45,000 MILES ON IT. BOTH TIMES THIS HAS HAPPENED BEFORE GOING AWAY ON VACATIONS. I HAVE A WARRANTY WITH THE DEALERSHIP AND HAVE HAD TO PAY $100 DEDUCTIBLE EACH TIME. FROM READING THIS SITE, IT SEEMS LIKE A KNOWN PROBLEM. DON'T KNOW WHY THERE ISN'T A RECALL ON THESE ITEMS. I HAVE ALSO HAD TO REPLACE TWO ELECTRONIC MODULES IN THE TRANSMISSION THAT THE DEALERSHIP TOLD ME NEVER GO BAD. PAID OVER $800 FOR THESE, WHICH WERE NOT COVERED. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Jan 9, 200650,020 milesMO

DT: THE CONTACT STATED WHILE TRAVELING 35 MPH ANOTHER VEHICLE WAS TURNING TO THE RIGHT IN FRONT OF THE CONTACTS VEHICLE. THE CONTACTS WIFE DEPRESSED THE BRAKE PEDAL AND THERE WERE NO BRAKES. THE ROADS WERE DRY. THIS WAS A FRONTAL IMPACT, AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A TOWING SERVICE WERE IT IS NOW PARKED. THE MANUFACTURER WAS CONTACTED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 6, 200649,400 milesOR

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE THE FRONT OF THE VEHICLE THE STEERING WHEEL AND THE BRAKE PEDAL VIBRATED. THE DEALERSHIP REPLACED OR RESURFACED THE ROTORS AND REPLACED THE PADS THREE TIMES. THE REPAIRS TEMPORARILY SOLVED THE PROBLEM, BUT IT RECURRED. THE LOCAL DEALER IS UNWILLING TO COMPLETE FURTHER REPAIRS. *AK

Service Brakes, Hydraulic
Filed Dec 20, 20056,000 milesPA

VEHICLE SHAKES WHEN TRYING TO BREAK AGAIN. TOOK IN FOR SERVICE AND TOLD THEY HAD SAFETY NOTICE THAT THE BRAKES AND ROTORS WERE TO BE REPLACED. NEW MFG ON THE ROTORS, SINCE THEY WERE HAVING A PROBLEM. BRAKES AND ROTORS REPLACED WHEN 2 YRS IN SERVICES WITH ABOUT 9K. 3 YRS LATER (29K PER DEALER) ROTORS NEED TO BE CUT DUE TO WARPING AGAIN. IN 2003 WAS TOLD WHEN THEY CHANGED THE METAL ROTORS, I SHOULD NOT HAVE THE PROBLEM AGAIN. NOW THE VEHICLE IS OUT OF WARRANTY AND ROTORS ARE WARPED. *NM

Suspension › Front
Filed Nov 18, 200556,000 milesTN

DT: CONTACT STATED THE FRONT END SHOOK VIOLENTLY. THE STEERING WHEEL SHOOK FROM LEFT TO RIGHT. THE DEALER TOLD HER THE JEEP HAD BEEN BROUGHT TO DEALER AT LEAST THREE TIMES PRIOR TO THE CONTACT'S PURCHASE OF THE VEHICLE FOR SAME PROBLEM, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK UPDATED 12/7/2005. SEVERAL FRONT END PARTS HAVE BEEN REPLACED BUT THAT HAS NOT ALLEVIATED THE SHAKING PROBLEM. *NM

Tires
Filed Nov 17, 200543,220 milesPA

DT: CONTACT TOOK VEHICLE TO A DEALERSHIP TO HAVE YEARLY MAINTENANCE DONE. THE DEALERSHIP TOLD HIM THE TIRES WERE DRY ROTTED. ALSO, THE CHROME RIMS WERE CORRODED. THE PLATING INSIDE THE RIMS WAS CORRODED. HE CONTACTED THE DEALERSHIP, THEY TOLD HIM THEY WOULD REPLACE TWO OF THE WHEELS, BUT HE WOULD HAVE TO REPLACE THE OTHER TWO AT HIS EXPENSE.*AK UPDATED 12/27/05. *JB

Visibility › Power Window Devices and Controls
Filed Nov 16, 200524,000 milesTX

1. WINDOW REGULATOR FAULTY: 1ST INCIDENT OCCURRED 9/2003 AT 40,000 MI; DRIVER WINDOW FELL DOWN DUE TO FAULTY WINDOW REGULATOR. ALTHOUGH WARRANTY HAD EXPIRED, MANUFACTURE REPLACED, CHARGED ME $50 DEDUCTIBLE. 2ND INCIDENT OCCURRED 11/05 AT 79,700 MI.; FRONT PASSING WINDOW, IT FELL DOWN DUE TO FAULTY WINDOW REGULATOR. DEALER STATED KNOWN PROBLEM, AS DID DAIMLER CHRYSLER, BUT TOLD ME I WOULD HAVE TO FILE A COMPLAINT WITH NHTSA. WAS TOLD THAT IS WHAT EXTENDED WARRANTY IS FOR. (THEY APPARENTLY DO NOT BACK THEIR PRODUCT AND ARE NOT QUICK TO RESOLVE KNOWN DEFECTS.) 2. 12/2004 TRANSMISSION PROBLEMS (CLUTCH RING): CAR WOULD NOT GO IN REVERSE; SHIFTING ROUGH. WAS TOLD KNOWN PROBLEM AND WAS TOLD I WAS LUCKY THAT IT WASN'T THE WHOLE TRANSMISSION. REPAIRS APPROXIMATELY $600. 3. BRAKE PROBLEMS: WARPED ROTORS/CALIPERS/PADS REPLACED AT 24,000. I AM CURRENTLY ON 3RD SET OF BRAKES (JUST NOW HAVE 80,000 MI ON CAR). LAST SET DID NOT LAST A YEAR. PREMATURE WARPING, SQUEAKING BRAKES, RATTLING CAR, STEERING WHEEL, JUST LIKE THE OTHER COMPLAINTS LISTED AT NHTSA. HAVE HAD A FEW NEAR ACCIDENTS DUE TO THE SHAKING. REPLACED AT MY EXPENSE EXCEPT FOR THE 24,000 MI JOB. 4. EMISSIONS CODE ON CHECK ENGINE LIGHT: DUE TO FAULTY GAS CAP. DEALER CHARGED ME $100 FOR THE DIAGNOSTICS, AND ALMOST 18 FOR A GAS CAP. I HAVE NEVER HEARD OF SUCH A THINK, AND FEEL IT IS SOMETHING THE MFG SHOULD BE RESPONSIBLE FOR SINCE IT IS AN ENVIRONMENTAL ISSUE. AGAIN, WAS TOLD I WAS LUCKY THAT IT WAS ONLY A GAS CAP?? WHY SHOULD I FEEL

Visibility › Defroster/Defogger/Hvac System
Filed Oct 18, 200577,000 milesGA

WINDOWS FOG UP DUE TO FAILURE OF HVAC SYSTEM. FAILURE IS CAUSED BY A DEFECTIVE PART AND IS NOTED IN JEEP TSB (#24-001-04). JEEP HAS REDESIGNED THE HVAC HOUSING. THE FAILURE OF THIS PART CAN CAUSE THE WINDOWS TO QUICKLY FOG DUE TO THE FAILURE OF THE SYSTEM TO BLOW AIR OUT OF THE DEFROST VENTS. OUR FAILURE OCCURRED WHILE DRIVING IN THE MORNING. THE FAILED PART IS A MODE DOOR ACTIVATOR (PART OF THE HVAC HOUSING). JEEP KNOWS THAT THIS PART FAILS AND HAS SINCE REDESIGNED THE PART. JEEP IS LETTING A KNOWN SAFETY DEFECT CONTINUE WITHOUT A RECALL. MOST LIKELY THIS IS DUE TO THE HIGH COST OF COMPONENT REPLACEMENT. FORTUNATELY WE DID NOT HAVE A TRAFFIC INCIDENT.*JB

Visibility › Power Window Devices and Controls
Filed Sep 30, 200576,541 milesAZ

I WALKED OUT OF MY HOUSE THIS MORNING AND FOUND THAT MY REAR PASSENGER WINDOW HAD SLID DOWN LEAVING MY 2001 JEEP GRAND CHEROKEE OPEN. THIS IS THE 4TH WINDOW THAT HAS DONE THIS (INCLUDING ONE WHERE MY VEHICLE WAS PARKED IN A PUBLIC PARKING LOT AND THE DRIVERS WINDOW AS I WAS APPROACHING A STOP LIGHT IN A BAD NEIGHBORHOOD). I FILED A REPORT WHEN THE THIRD WINDOW DROPPED AS WELL. I CALLED CHRYSLER BOTH THIS TIME AND LAST TIME AND THEY WEREN'T INTERESTED AND SUGGESTED THAT IF IT'S A PROBLEM THEN I SHOULD CALL YOU.

Exterior Lighting › Tail Lights
Filed Sep 13, 2005MD

THERE ARE TWO PROBLEMS WITH THIS MODEL OF JEEP GRAND CHEROKEE LAREDO. 1) THE TAIL LIGHT SOCKET IN THIS MODEL OF JEEPS CONSTANTLY BURNS OUT. I HAVE REPLACED THIS SOCKET NUMEROUS TIMES AT $8.00 - $10.00 EACH AND HAVE KEPT ALL OF THE BURNED OUT SOCKETS AS EVIDENCE. WHEN THE SOCKET BURNS OUT, THE TAIL LIGHTS STOP WORKING ONCE YOU TURN THE HEADLIGHTS ON. MY VEHICLE HAS AUTOMATIC HEADLIGHTS AND THIS TRULY CAUSES A BIG PROBLEM. I'VE VISITED A JEEP / CHRYSLER JUNK YARD IN MY AREA AND CHECKED EACH TAIL LIGHT SOCKET. EACH SOCKET IS BURNED OUT LIKE EACH OF THE SOCKETS THAT I HAVE IN MY POSSESSION. 2) THE OUTSIDE RAIL THAT CONNECTS THE DRIVERS SEAT TO THE RISERS BREAKS, CONVERTING THE DRIVERS SEAT TO A ROCKING CHAIR. I HAVE SPOKEN WITH THE SERVICE AND PARTS DEPARTMENTS ALL OF THE JEEP DEALERS IN A 100 MILE RADIUS OF ZIP CODE (20744) AND WAS TOLD THAT THESE ISSUES ARE A COMMON PROBLEM WITH JEEPS FROM 1994 TO 2004. I HAVE ALSO SPOKEN WITH SEVERAL FRIENDS AS WELL AS COMMON STRANGERS WHO I SEE WITH THIS SAME MODEL JEEP AND HAVE LEARNED THAT THEY ALSO HAVE THIS PROBLEM AND THE BELOW PROBLEMS. I BELIEVE THAT THIS PROBLEMS ARE A SAFETY ISSUE AND WARRANT A SAFETY RECALL. I HAVE RECEIVED TWO TICKETS ON TWO SEPARATE OCCASIONS FOR THE TAIL LIGHTS ALONE. I CAN UNDERSTAND HAVING TO CHANGE A LIGHT BULB EVERY YEAR OR TWO BUT NOT THE SOCKET THAT THE BULB PLUGS INTO. THIS IS A SERIOUS DEFECT THAT CHRYSLER WILL NOT ADDRESS. PLEASE HELP!*JB

Visibility › Power Window Devices and Controls
Filed Sep 12, 200556,432 milesMS

WINDOW REGULATOR BREAKS AND THE WINDOW DROPS DOWN INTO THE DOOR,SO FAR 3 WINDOWS. *NM

Power Train › Automatic Transmission
Filed Sep 8, 200559,495 milesNJ

MY 2001 JEEP GRAND CHEROKEE HAD A DEFECTIVE TRANSMISSION CABLE. THIS MORNING WHEN I MOVED THE TRUCK FROM THE DRIVEWAY, I PUT IT IN PARK AND PROCEEDED TO EXIT THE VEHICLE. THE VEHICLE CONTINUED TO ROLL DOWN THE ROAD. I QUICKLY REACTED AND ENGAGED THE PARKING BRAKE. I HAVE TWO SMALL CHILDREN AND MY WIFE USUALLY DRIVES THE TRUCK. IF THIS HAD HAPPENED WHILE SHE WAS DRIVING, THE RESULTS COULD HAVE BEEN DEVASTATING. *JB

Seats
Filed Aug 19, 200568,000 milesMD

I HAD OWNED MY 2001 JEEP GRAND CHEROKEE LAREDO, WHICH I HAD BOUGHT NEW FROM BRENNER MOTORS IN MECHANICSBURG, PA, FOR ALMOST 4 YEARS WHEN ALL OF A SUDDEN AND WITHOUT INCIDENT OF ANY KIND THE DRIVER'S SEAT CAME UNDONE ON THE ONE SIDE. I BELIEVE THIS TO BE DUE TO FAULTY AND/OR DEFECTIVE CONSTRUCTION. I AM THE PRIMARY DRIVER AND AM 6'2" AND APPROXIMATELY 200 POUNDS. I BROUGHT THIS MATTER TO THE ATTENTION OF THE DEALERSHIP WHILE THE VEHICCLE WAS STILL UNDER WARRANTY BUT WAS ADVISED THAT THIS DEFECT WOULD NOT BE COVERED UNDER THE WARRANTY. ANOTHER JEEP DEALER (HENRY GAY IN LAUREL, MARYLAND) TOLD ME IT WOULD COST APPROXIMATELY $450 TO FIX INCLUDING PARTS AND LABOR. I BELEIVE A DEFECT OF THIS KIND ENDANGERS NOT ONLY THE DRIVER BUT ANY BACK SEAT OCCUPANTS AS WELL.

Visibility › Power Window Devices and Controls
Filed Aug 3, 2005100,000 milesTN

DT: IN TWO WEEKS HAD BOTH FRONT WINDOW MOTORS REPLACED. THE FIRST ONE WAS THE PASSENGER SIDE AND CURRENTLY THE DRIVERS SIDE. DEALER REPLACED THE PASSENGER SIDE MOTOR ,AND THE VEHICLE WAS AT THE DEALER FOR THE DRIVERS SIDE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK

Exterior Lighting › Headlights
Filed Aug 3, 2005LA

2001 JEEP GRAND CHEROKEE LAREDO HEADLIGHT LENSES ARE DULL.*MR THESE DULL HEADLIGHTS CAUSE REDUCED VISIBILITY. *NM

Visibility › Power Window Devices and Controls
Filed Aug 2, 200532,485 milesMO

THE EVENT LEADING TO THE WINDOW REGULATOR BRAKING WAS USE OF THE WINDOW. THE REGULATOR FAILED AT 32,485 MILES. THE WINDOW WOULD NOT STAY UP. THE JEEP DEALER WAS ABLE TO REPAIR THE PROBLEM WITH NEW PARTS. I HAVE FOUND WHILE LOOKING THROUGH THE NHTSA WEBSITE THAT THIS IS YET ONE MORE EXAMPLE OF CHRYSLER'S POOR QUALITY COMPONENTS THAT I CAN LOOK FORWARD TO REPLACING REGULARLY JUST AS I HAVE HAD TO REPLACE THE WARPED ROTORS EVERY 12,000 TO 15,000 MILES. *JB

Power Train › Automatic Transmission
Filed Jul 25, 200572,000 milesCT

DT: THE ENGINE LIGHT CAME ON. THE CONSUMER TOOK THE VEHICLE TO A TRANSMISSION SHOP. THEY SAID THERE WERE FEW PROBLEMS WITH IT FROM THE MANUFACTURER. TOOK TO A TRANSMISSION SHOP BECAUSE THE OWNERS MANUAL SAID THAT IT COULD BE FROM TRANSMISSION SLIPPING. *AK THE ORIGINAL PARTS ON THE TRANSMISSION WERE REPLACED DUE TO FAILURE. *JB

Service Brakes, Air › Disc › Rotor
Filed Jul 21, 200525,010 milesNJ

MY BRAKES WERE REPLACED AT APPROX. 8,000 MILES, 12,000, 18,000 AND 25,000 I ONLY DRIVE THE VEHICLE TO WORK. THE MANUFACTURE REPAIRED IT THE TIMES FOR FREE. I BELIEVE THE VEHICLE SHOULD HAVE COME WITH A HEAVIER BRAKING SYSTEM. I SPENT ON 07/02/2005 ABOUT $450.00 TO REPAIR THE BAKES MYSELF. I WAS TOLD BY THE DEALER THAT THE NEXT BRAKE JOB I WOULD HAVE TO REPLACE ALL FOUR ROTORS.

Steering
Filed Jul 6, 200536,000 milesNC

STEERING WHEEL STARTS SHAKING VIOLENTLY WHILE DRIVING DOWN THE RODE AT 50-60MPH. THIS HAPPENS AT RANDOM WITH NO WARNING, FORCING YOU TO PULL OFF THE ROAD TO AVOID LOSING CONTROL. HAVE TAKEN VEHICLE IN TO TRY AND DETERMINE THE PROBLEM AND THIS HAS NOT BEEN DETERMINED. THIS IS STILL OCCURRING AND HAVE SEEN NUMEROUS REPORTS ON THE INTERNET ABOUT THIS PROBLEM. ALSO ONE STATE IS ATTEMPTING TO FILE A CLASS ACTION SUIT OVER THIS PROBLEM. I HAVE CONTACTED CHRYSLER AND THEY HAVE DOCUMENTED MY COMPLAINT ABOUT THIS PROBLEM. ALSO THEY SEEMS TO BE A PROBLEM WITH THE ELECTRIC WINDOWS IN THESE VEHICLES, THE ROTOR FAILS AND THE WINDOW WILL CANNOT BE PUT UP OR IT WILL GO DOWN BY ITSELF. HAVE HAD 2 WINDOW ROTORS REPLACED WITHIN ONE WEEK.

Visibility › Power Window Devices and Controls
Filed Jun 25, 2005OK

FRONT PASSENGER WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR. REPLACED 6 MAY 2005. FRONT DRIVER SIDE WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR ON 25 JUNE 2005.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 20, 2005RI

DT: THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. IT HAS DEFECTIVE BRAKE ROTORS. CHRYSLER REPLACED THEM ONCE AT NO CHARGE. AT 24,000 MILES HAD TO REPLACE THE TWO FRONT ROTORS ON MARCH 2003 . AFTER DRIVING ANOTHER 25,000 MILES THE FRONT AND REAR ROTORS HAD TO BE REPLACED. CURRENTLY, CONSUMER IS HAVING ALL FOUR ROTORS REPLACED AGAIN . A TOTAL OF SIX ROTORS WERE REPLACED ON THIS VEHICLE. DUE TO THE DEFECTIVE ROTORS CONSUMER HAD TO REPLACE THE CALIPERS. CONSUMER NOTICED WITH THIS LINE OF VEHICLE THERE HAVE BEEN A LOT OF PROBLEMS WITH THE ROTORS. *AK

Equipment
Filed Jun 13, 2005AL

I HAVE A 2001 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. WITHIN THE LAST MONTH I HAVE HAD TWO POWER WINDOW FAILURES. THIS CAR IS PRIMARILY DRIVEN BY MY WIFE AND HAS ONLY OPENED AND CLOSED THE WINDOWS ON OCCASSIONS. THIS APPEARS TO BE A DEFECT IN THE POWER WINDOW MECHANISM.

Engine and Engine Cooling › Engine
Filed May 30, 200541,000 milesAL

DEBRIS ACCUMULATED IN THE #3 PISTON AND CAUSED ENGINE FAILURE. WE HAD A 4.7L ENGINE. THIS RECALL IS FOR 4.0L BUT IT ALSO HAPPENS ON THE 4.7L. THIS PARTICULAR MODEL, THE 2001 GRAND JEEP CHEROKEE. YOU CAN ONLY REPLACE THE ENGINE WITH THE SAME MODEL AND YEAR, MAKING IT EXPENSIVE AND HARD TO FIND.

Visibility › Power Window Devices and Controls
Filed May 29, 200541,105 milesTX

PLASTIC BRACKET THAT HOLDS METAL WIRE END IN PLACE THAT SUPPORTS A ROLLED UP REAR PASSENGER DOOR WINDOW SNAPPED CAUSING THE WINDOW TO FALL INTO THE DOOR. THE WINDOW REGULATOR PIECE WAS REPLACED AT A COST OF $240.00. ONE WEEK LATER, THE FRONT PASSENGER DOOR SUFFERED THE SAME FATE. VEHICLE HAS 41,000 MILES ON IT. PLASTIC PIECE DOESN'T SUPPORT THE POWER OR TORQUE THAT THE MOTOR IS PUTTING ON IT.

Service Brakes, Air › Disc › Rotor
Filed May 26, 200511,787 milesWI

BRAKE ROTORS WARP APPROXIMATELY EVERY 4,000-5,000 MILES. THE FRONT BRAKE ROTORS HAVE BEEN REPLACED 6 TIMES UNDER WARRANTY AND ARE READY FOR THE 7TH. THE 1ST TIME THEY WERE REPLACED, THE CALIPERS WERE REPLACED ALSO UNDER A TSB. BACK BRAKE ROTORS HAVE BEEN REPLACED TWICE - ONCE AT MY COST & ONCE UNDER WARRANTY. DEALER & MANUFACTURER NO LONGER WISH TO ASSIST IN REMEDYING THE PROBLEM. THEY SEEM TO THINK THEY HAVE REPLACED THEM ENOUGH TIMES, EVEN THOUGH THE PROBLEM CONTINUES TO OCCUR. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS AT THIS WEBSITE. WHEN IS CHRYSLER GOING TO BE HELD ACCOUNTABLE FOR THE DESIGN DEFECT?

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 20, 200510,000 milesMD

2001 JEEP GRAND CHEROKEE LIMITED. HAD FRONT BRAKE ROTORS REPLACED TWICE DUE TO WARPING AND DC PAID EVENTUALLY AS WARRANTY OR GOOD FAITH BY DC OR DEALER (LAST WAS DUE TO NEW SERVICE BULLETIN); BRAKE ROTORS STILL WARPING IN SERVICE AT 39,000 MILES--DEALER REFACED ROTORS AGAIN (3RD TIME) AND AT MY REQUEST REPLACED REAR BRAKE PADS--NOT WARRANTY WORK OR GOOD FAITH; I HAD TO PAY $400. DEALER ADMITS ROTORS STILL MAY ONLY LAST 5,000 MILES SINCE DC JEEP HAS POORLY UNDERDESIGNED THE BRAKING SYSTEM. WHY WON'T DC JEEP FIX PROBLEM AND REIMBURSE FOR REPAIRS TO INFERIOR EQUIPMENT?

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 20, 20059,622 milesMA

THE BRAKE ROTORS HAVE BEEN REPLACED/RESURFACED THREE TIMES. THE PADS HAVE BEEN REPLACED, AND THEY STILL DO NOT STOP THE VEHICLE THE WAY THEY SHOULD. THE MANUFACTURER OFFERED NO HELP, AND THE DEALERS HAVE DONE ALL THEY COULD DO. *AK THE ROTOR BECOME WARPED AND THE VEHICLE WOULD SHAKE VIOLENTLY AT 50-60 MPH. THE CONSUMER WAS MADE AWARE THAT THERE WERE MANY 2001 JEEPS WITH THIS SAME PROBLEM. THE BRAKES PULSATE WHEN STOPPING, THE VEHICLE PULLED SLIGHTLY TO THE LEFT AND WHEN HITTING BUMPS, THE LEAKING FRONT STEERING DAMPER WAS REPLACED AND BOTH FRONT ROTORS WERE RESURFACED. *SC *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 8, 20057,000 milesPA

CONSUMER COMPLAINED ABOUT A BRAKE ROTOR PROBLEM. TOOK VEHICLE BACK TO THE DEALER ON 3 SEPARATE OCCASIONS, AND WAS INFORMED THAT IT WAS POSSIBLE THAT THE PADS WERE DIFFERENT FROM THE PADS THAT WERE RECOMMENDED FOR THIS VEHICLE, GIVING THE DRIVER A SPONGY EFFECT WHEN APPLYING THE BRAKES. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS NOT TRYING TO REMEDY THIS BRAKE ROTOR PROBLEM. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 8, 200565,450 milesTX

THE O-RINGS IN THE FUEL PUMP HAVE APPARENTLY FAILED ACCORDING TO HUFFINES JEEP IN PLANO, TX. THEY HAVE TOLD ME THAT A TECHNICAL SERVICE BULLETIN HAS BEEN ISSUED FOR THE O-RINGS SINCE 1999. I DO NOT FEEL I SHOULD HAVE TO PAY FOR THE REPAIRS OF AN OBVIOUSLY FAULTY PART. MY VEHICLE ONLY HAS 65,000 MILES ON IT.*AK

Exterior Lighting › Brake Lights
Filed Apr 7, 200539,000 milesFL

REAR LEFT BRAKE LIGHT FAILING, REAR TAIL LIGHT IS FADING WHEN HITTING BRAKES AND TURNS OFF AT NIGHT WHEN THE LIGHTS ARE TURNED ON AS IF IT IS SHORTING OUT. I HAVE SEEN SEVERAL OTHER JEEPS WITH THE EXACT SAME PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 6, 20059,864 milesIL

WHILE DRIVING 45 MPH BRAKES WERE APPLIED AND THE VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK MANUFACTURER NOTIFIED. PROBLEM OCCURS EVERY 6-8,000 MILES. *TT

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Mar 30, 200511,000 milesIN

WHILE DRIVING WITH THE SEAT HEATER IN USE THE HEAT BURNED COMPLETELY THROUGH THE HEATING ELEMENT. *NM BOTH LEATHER SEAT HEATING ELEMENTS SHORTED OUT AND BURNED. THE CLOTH WRAPPING LEATHER SEATING WAS NOT DAMAGED. THE BLOWER WAS INOPERATIVE. *SC *JB

Seats › Front Assembly › Recliner
Filed Mar 25, 2005IA

VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE. OWNER WAS CONCERNED THAT DRIVER'S SEAT WAS MAKING NOISE, AND RESULTS SHOWED THAT FRAME ON THE SEAT BROKE AND NEEDED TO BE REPLACED, WHICH COULD NOT PROVIDE PROPER SAFETY IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT.*AK...*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 22, 200512,000 milesMO

THE ROTORS ON MY 2001 JEEP GRAND CHEROKEE WARPED AT 12,000 MILES. CHRYSLER REPLACED THE FRONT BRAKE PADS, CALIPERS, AND ROTORS. THE ROTORS WARPED AGAIN AT 29,000 MILES--ONLY 17,000 MILES LATER. DURING BOTH FAILURES, THERE WAS A NOTICEABLE PULSATING, SHAKING SENSATION FROM THE FRONT END WHEN BRAKING AT SPEEDS OF 30-35 MPH AND ABOVE. THE KEY EVENT LEADING UP TO THE FAILURE WAS USE OF THE BRAKES--UNFORTUNATELY THE BRAKES ARE A VERY INTEGRAL COMPONENT OF MY JEEP--AS THEY ARE FOR THE MANY OTHER OWNERS OF 2001 JEEP GRAND CHEROKEES WHO ARE EXPERIENCING THIS VERY SAME FAILURE OVER AND OVER AGAIN. BRAKES THAT DON'T WORK OR PERFORM THE WAY THEY ARE DESIGNED AND INTENDED TO WORK ARE A HUGE SAFETY ISSUE. I IMPLORE YOU TO ISSUE A RECALL SINCE CHRYSLER WILL DO NOTHING PAST THE 12,000 MILE POINT. CHRYSLER MUST BE FORCED TO REPAIR THESE VEHICLES WITH QUALITY PARTS OR SOMEONE IS GOING TO BECOME ANOTHER VEHICLE FATALITY STATISTIC. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 17, 200538,000 milesVA

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE ROTORS WARPED, CAUSING THE BRAKE PADS TO WEAR OUT PREMATURELY AND EFFECT THE BRAKE PERFORMANCE. VEHICLE IS CURRENTLY OUT OF WARRANTY. PROVIDE FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 14, 200532,736 milesIL

THE FRONT BRAKES IN THE CONSUMER'S 2001 JEEP GRAND CHEROKEE FAILED TWICE WITHIN 62000 MILES. *NM THE CONSUMER STATED THE MANUFACTURER MAKES FAULTY ROTORS THAT WARP, THAT CAUSED THE FRONT BRAKES TO PULSATE SO BAD THE CONSUMER HAD DIFFICULTY COMING TO A STOP. *JB

Air BagsCrash1 injured
Filed Mar 13, 200561,000 milesNC

1. MY 2001 JEEP GAND CHEROKEE WAS INVOVLED IN A FRONT END WRECK WHICH TOTALED OUT THE VEHICLE. . NEITHER PASSENGER OR DRIVER AIR BAG DEPLOYED IN THIS INCIDENT. THE DRIVERS HEAD HIT THE STEERING WHEEL. THE PASSENGER WAS UNINJURED. *AK 3. THE JEEP WAS TOWED TO HUNTER CHRYLSER PLYMOUTH FOR AN ESTIMATE. WE WERE TOLD IT WAS A TOTAL LOSS DUE TO EXTENSIVE FRONT END DAMAGE AND THE FRAME WAS BENT. MY QUESTION TO HUNTER WAS WHY DID THE AIR BAGS NOT DEPLOY? THEY RESPONDED THAT THEY DON'T ALWAYS COME OUT IN A FRONT END ACCIDENT. IT DEPENDS ON WHAT PART OF THE BUMPER WAS HIT. I CAN NOT UNDERSTAND THIS WHEN THE CAR WAS TOTALED AND IT WAS DUE TOTAL FRONT END DAMAGE. I BELIEVE SOMETHING IN THIS CAR MALFUNCTIONED. DO WE HAVE ANY RECOURSE? WE HAVE PHOTOS, ACCIDENT REPORT, AND ESTIMATE OF TOTAL.

Vehicle Speed Control › Cruise ControlFire
Filed Mar 9, 200553,500 milesMD

WHILE DRIVING ON THE HIGHWAY DRIVER ENGAGED THE CRUISE CONTROL AT 60 MPH. VEHICLE CONTINUED TO ACCELERATE. THEN, DRIVER APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL, AND VEHICLE CONTINUED TO ACCELERATE. DRIVER HIT THE OFF BUTTON ON THE CRUISE CONTROL AND VEHICLE FAILED TO DISENGAGE. CURRENTLY, VEHICLE WAS UP TO 80 MPH AND CONTINUED TO ACCELERATE. DRIVER PUT THE VEHICLE IN NEUTRAL AND THE RPMS WENT UP TO 6,000. VEHICLE CONTINUED TO ACCELERATE. DRIVER PUT VEHICLE BACK IN DRIVE AND APPLIED THE BRAKES AND VEHICLE SLOWED DOWN TO 30 MPH. THAT WAS WHEN DRIVER WAS ABLE TO PUT THE VEHICLE BACK INTO NEUTRAL AND TURNED VEHICLE OFF. WHEN DRIVER GOT OUT OF THE VEHICLE ALL 4 BRAKE PADS WERE ON FIRE, AND THE ROTORS WERE GLOWING ORANGE. *AK

Visibility › Power Window Devices and Controls
Filed Feb 7, 200576,146 milesCA

THE POWER WIDOWS FAIL DUE TO A PLASTIC PART THAT HOLDS THE CABLE TOGETHER. THE REPLACEMENT PART COSTS $214.00 AT THE DEALERSHIP ONLY, AND THAT IS THE WHOLE MECHANISM, NOT JUST THE PART THAT BREAKS. I HAVE HAD THREE OF THE FOUR WINDOWS DO THIS, AND IT WOULD BE NICE IF THEY COULD WORK SOMETHING OUT SO THAT I DON'T HAVE TO PAY A LOT OF MONEY TO FIX WHAT APPEARS TO BE A DEFECTIVE PART. *JB

Power Train › Automatic TransmissionCrash1 injured
Filed Feb 6, 2005OH

SHIFTING CABLE WAS REPLACED AFTER FAILURE. JEEP WAS "SLIPPING" IN GEAR. I WAS RUN OVER BY THE VEHICLE AFTER PUTTING IT IN PARK AND GETTING OUT. VEHICLE BEGAN "SLIPPING" IN GEAR AGAIN. I HAD NO REVERSE. TOOK IT TO THE DEALER AND THEY SAID A LEVER WAS LOOSE ON THE TRANNY AND THEY TIGHTENED IT. STILL SLIPPING. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 27, 200510,000 milesCA

VEHICLE VIBRATED/SHOOK SEVERELY WHEN BRAKING FROM 40 MPH OR MORE. CONSUMER STATED THE FRONT ROTORS WARPED, AND /OR OUT OF ROUND EVERY 10,000 MILES. DEALER WAS NOTIFIED.*AK

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Jan 27, 2005DC

INQUIRING INFORMATION REGARDING PROBLEMS WITH HEATED SEATS IN THE 2001 JEEP GRAND CHEROKEE.***NO ANSWER REQUIRED*** *MR A SMALL FIRE OCCURRED IN THIS VEHICLE. THE FIRE ORIGINATED FROM THE HEATING COIL IN THE LEATHER SEATS. *SC *JB

Visibility › Power Window Devices and Controls
Filed Jan 26, 2005CA

JEEP HAS A DEFECTIVE PART IN THE OPERATOR ASSEMBLY OF ITS POWER WINDOWS WHICH CAUSES THE WINDOW TO FALL INTO THE FULL OPEN POSITION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 17, 200540,000 milesUT

I HAVE OWNED A JEEP FOR 3 YEARS. SINCE I HAVE PURCHASED THE JEEP I HAVE HAD NOTHING BUT PROBLEMS. THE ROTORS WENT BAD, THE STEERING MANIFOLD WENT BAD, THE ENGINE WENT BAD, AND THE MOTOR IN THE WINDOW WENT BAD AND BROKE. NOW I HAVE REPLACED MY LEFT REAR BRAKE LIGHT SIX OR SEVEN TIMES. IT SLOWLY STARTED TO FADE OUT, AND NOW THE ENTIRE LIGHT GOES OUT AT NIGHT WHEN OUR LIGHTS ARE TURNED ON AND WE HAVE TO DEPRESS THE BRAKE. IT IS ALSO BARELY NOTICEABLE DURING THE DAY. WE THOUGHT WE HAD A FAULTY WIRE, BUT WHEN WE TOOK IT TO A SHOP TO HAVE THEM LOOK AT IT, THEY SAID THAT IN EVERY JEEP THAT HAS BEEN BROUGHT IN WITH THE SAME PROBLEM HAS BEEN THE ENTIRE LIGHT AND CASING. THE BULB GETS TOO HOT AND WARPS THE CASING THAT HOLDS THE LIGHT. SO THE LIGHT NO LONGER TOUCHES THE CASING AND WILL NO LONGER WORK. THEY TOLD US ALSO THAT OUR RIGHT REAR LIGHT IS WARPING ALSO, SO BOTH OF THEM NEED TO BE REPLACED. SHOULDN'T THIS BE A RECALL, SINCE IT IS HAPPENING TO SO MANY JEEPS. AND SHOULDN'T IT BE A RECALL SINCE THEY HAVE A REBUILT ONE KNOWING THE OLD ONES ARE NO GOOD? I DON'T LIKE IT , I DON'T LIKE KNOWING MY TAIL LIGHTS ARE GETTING SO HOT THAT IT IS MELTING THE CASING. COULD YOU PLEASE LET ME KNOW ABOUT THIS! *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 6, 200526,715 milesNJ

VEHICLE EXPERIENCED VIBRATION WHEN APPLYING THE BRAKES WHILE DRIVING 35-55 MPH. VEHICLE HAS BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. DEALER TURNED THE FRONT ROTORS ON THE FIRST OCCASION, REPLACED THE FRONT ROTORS ON THE SECOND OCCASION, AND TURNED THE FRONT ROTORS ON THE THIRD OCCASION. CURRENTLY, THE PROBLEM RECURRED WITH LESS THEN 11,500 MILES.*AK THE ROTORS KEPT WARPING. *TC

Visibility › Power Window Devices and Controls
Filed Dec 30, 2004MS

I LEFT MY VEHICLE PARKED TO GO SHOPPING, BUT UPON ARRIVAL BACK TO THE VEHICLE I SAW THAT MY PASSENGER SIDE FRONT WINDOW WAS HALFWAY DOWN. UPON FURTHER INVESTIGATION I REALIZED THAT WHAT WAS WRONG WITH MY WINDOW HAD HAPPENED ONLY 6 MONTHS EARLIER TO THE DRIVERS SIDE FRONT WINDOW. THE REGULATOR OR WIRE MALFUNCTIONED/SNAPPED. I AM HAVING TO PAY TO FIX SOMETHING THAT SHOULDN'T JUST HAPPEN TO BOTH WINDOWS. *AK

Exterior Lighting › Headlights
Filed Dec 17, 200438,500 milesLA

THE LENSES ON THE FRONT HEADLIGHTS WERE CLOUDY. IT APPEARED TO HAVE DEVELOPED CONDENSATION WHICH MADE VISIBILITY VERY DIFFICULT WHEN DRIVING AFTER DARK. THE OWNER CONTACTED THE DEALER WHO TOLD THE HIM IT WAS NOT THEIR PROBLEM. PROVIDE FURTHER DETAILS. *JB

Seats › Front Assembly › Recliner
Filed Dec 13, 2004TN

DRIVER SEAT FRAME SNAPPED OFF MAIN FRAME.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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