Page 8 of 29 · complaints 351–400 of 1,447

2000 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Seats
Filed Jun 17, 2009120,000 milesVA

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT BRACKET FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE REPAIR WAS TOO EXPENSIVE. THE FAILURE MILEAGE WAS 120,000.

Power Train › Automatic Transmission
Filed Jun 14, 2009108,000 milesNY

I HAVE A 2000 JEEP GRAND CHEROKEE AND RECENTLY MY BAND IN MY TRANSMISSION BROKE, SO I HAVE NO 2ND GEAR. I BROUGHT IT TO A TRANSMISSION SHOP AND THEY TOLD ME IT HAPPENS VERY OFTEN ON THE MAKE AND YEAR OF MY VEHICLE. IT WOULD BE AN $1800.00 TO $3000.00 FIX. AS OF RIGHT NOW MY CAR WONT SHIFT UNTIL IT REACHES 5000 RPM'S, SINCE I DON'T HAVE THE MONEY TO FIX. I WAS JUST WONDERING IF IT HAS HAPPENED ALOT ON THIS MAKE AND MODEL CAR IF IT WOULD BE A RECALL. *TR

Exterior Lighting
Filed Jun 9, 2009174,000 milesMD

REAR BRAKE LIGHTS CONTINUE TO FAIL WITHIN 12-20 MONTHS TIME EVEN AFTER THE ENTIRE TAIL LIGHT IS REPLACED. THIS HAS OCCURRED FOR BOTH REAR TAIL LIGHTS IN MY 2000 JEEP GRAND CHEROKEE LAREDO. WE'RE HAVING TO REPLACE BOTH OF THEM EVERY 12-20 MONTHS NOW. THE TAIL LIGHT CIRCUIT AREA IS KNOWN TO BE A JEEP DEFECTIVE, AS I NOW DISCOVERED. *TR

Seats
Filed Jun 8, 2009NC

THE DRIVER'S SEAT OF MY 2000 JEEP GRAND CHEROKEE CAME LOOSE, CAUSING THE SEAT TO BE PUSHED INTO THE BACKSEAT WHILE THE CAR WAS BEING OPERATED AT A HIGH RATE OF SPEED. THE DEALERSHIP REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR POOR CONSTRUCTION, DESPITE THE COMMONALITY OF THIS PROBLEM ON SIMILAR JEEP MODELS. *TR

Exterior Lighting
Filed Jun 1, 2009IN

I HAVE A 2000 JEEP GRAND CHEROKEE. THE BRAKE LIGHTS AND TAIL LIGHTS ARE CONTINUALLY GOING OUT AND HAVE BEEN REPLACED NUMEROUS TIMES. I HAVE BEEN PULLED OVER A NUMBER OF TIMES AFTER HAVING THE LIGHTS FIXED ONLY TO FIND OUT AGAIN THAT THEY HAVE GONE BACK OUT. *TR

Engine and Engine Cooling
Filed May 28, 200995,000 milesVA

I HAVE HAD A SLOW COOLANT LEAK FOR THE LAST YEAR AND CANNOT FIGURE OUT WHY. ALSO THE OIL GAUGE IS READING 0 AT IDLE, BUT GOES BACK TO NORMAL WHEN DRIVING. I ALSO HAVE HAD THREE DIFFERENT CYLINDER MISFIRES IN THE LAST YEAR. I HAVE TAKEN THIS VEHICLE TO DIFFERENT REPAIR SHOPS AND NOBODY CAN TELL ME WHERE THE COOLANT IS GOING AND IF THESE ARE ALL RELATED. I HAVE REPLACED THE WATER PUMP, OIL PRESSURE SENSOR SWITCH, SPARK PLUGS, RAIL PACK, SPARK PLUG BOOTS, AND THERMOSTAT. VEHICLE HAS 120K MILES. *TR

Exterior Lighting
Filed May 20, 200960,500 milesCA

THE VEHICLE BRAKE LIGHTS KEEP GOING OUT. ONE GOES OUT, THEN EVENTUALLY THE OTHER ONE GOES OUT. WE HAVE CHANGED BOTH LIGHT ASSEMBLY AND BULBS; THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. THIS PROBLEM IS COMPOUNDED BY THE INCONVENIENCE OF BEING PULLED OVER FOR THE PROBLEM MULTIPLE TIMES AND NOT TO MENTION A HUGE SAFETY FACTOR. THE EXPENSE TO REPLACE THE LIGHT COMPONENTS/AND OR REPAIR HAS BEEN IN THE THOUSANDS OF DOLLARS OVER TIME. THE LAST TIME WE HAD IT IN FOR A REPAIR THEY CHANGED THE HARNESS ASSEMBLY AND THE REPAIR SHOP SAID THAT THIS IS A VERY COMMON PROBLEM WITH JEEPS OF THIS ERA. *TR

Seats
Filed May 18, 2009OR

FRAME TO DRIVER'S SEAT IS BROKEN. THE SEAT IS NOW APPARENTLY OUT OF THE TRACK AND CANNOT BE ADJUSTED WITH THE TEMPORARY FIX IN PLACE. SEAT IS NOW TILTED AT AN ANGLE, AND MOVES WHEN VEHICLE IS IN MOTION, MAKING IT AN UNSAFE POSITION FOR THE DRIVER TO BE IN. *TR

Service Brakes, Electric
Filed May 10, 2009LA

MY VEHICLE BRAKE LIGHTS KEEP GOING BAD ,EITHER ONE GO OUT THEN EVENTUALLY THE OTHER ONE GOES OUT, WE CHANGE BOTH LIGHT ASSEMBLY AND BULBS, THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. WE HAVE TRIED CALLING THE DEALER, NOTHING DONE. *TR

Seats
Filed May 8, 2009MD

THE FRONT DRIVER SEAT BROKE. I PAID TO HAVE IT REPAIRED. I WAS TOLD THAT THE PIECE FIXED AS BEST AS COULD, BUT THAT UNABLE TO REPAIR 100%. A NEW SEAT WAS NEEDED. NEW SEATS ARE $700 PLUS. EVENTUALLY THE SEAT BROKE WORSE THAN FIRST TIME. I HAVE TO SEAT ERECT WITH NO BACK SUPPORT, UNABLE TO MOVE THE SEAT FORWARD OR BACKWARD. I HAVE FIBROMYLAGIA AND SITTING IN THIS POSITION WHILE DRIVING IS ALMOST IMPOSSIBLE, I AM A SINGLE MOM AND DO NOT HAVE THE MONEY FOR A NEW SET. I AM AT A LOST AT WHAT TO DO. *TR

Power Train
Filed Apr 28, 200946,000 milesIL

2000 JEEP GRAND CHEROKEE -- SUDDEN ACCELERATION -- PULLED UP TO A GAS PUMP, STOP WENT TO SHIFT TO PARK AND THE VEHICLE SUDDENLY ACCELERATED. IF I HAD NOT QUICKLY TURNED OFF THE KEY I WOULD HAVE GONE THROUGH THE STATION. *TR

Power Train › Automatic Transmission
Filed Apr 20, 2009100,000 milesNJ

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND WHEN THE DOOR WAS OPENED, THE VEHICLE SHIFTED OUT OF PARK AND BEGAN TO ROLL BACKWARDS. THE DOOR STOPPED THE VEHICLE FROM ROLLING TOO FAR. BOTH THE FRONT FENDER AND DRIVER'S SIDE DOOR WERE DAMAGED. THE MANUFACTURER AND DEALER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000.

Seats
Filed Apr 16, 2009130,000 milesGA

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE DRIVER'S SEAT BEGAN TO WOBBLE AND THEN THE SEAT BRACKETS FAILED. HE NOTICED THAT THE SEAT WOBBLED PRIOR TO THE FAILURE, BUT NO REPAIRS WERE MADE AT THAT TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SEAT BRACKETS AND THE SEAT FAILED. THE REPAIR WOULD COST $800. NO REPAIRS HAVE BEEN MADE AND THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 137,000.

Exterior Lighting › Turn Signal
Filed Apr 15, 2009MI

LEFT TURN SIGNAL ONLY WORKS ON OCCASION AND THEN WILL GO OUT TOTALLY. THE BULBS ARE OK. IN CHECKING JEEP OWNER WEBSITES THIS IS APPARENTLY A VERY LARGE PROBLEM. I STRONGLY FEEL THAT THIS IS A SAFETY ISSUE AS IF THE LEFT TURN SIGNAL FAILS THE DRIVER BEHIND YOU DOES NOT KNOW YOUR INTENTIONS AND MAY RUN IN TO YOU. CURRENTLY, I HAVE TO PASS UP MY TURN WHEN IT FAILS AND THEN FIND A SAFE PLACE TO TURNAROUND AND GO BACK TO MY ORIGINAL TURN POINT. WITH AS MANY COMPLAINTS AS I HAVE SEEN ON THE VARIOUS WEBSITES I BELIEVE THIS IS A STRONG SAFETY ISSUE AND NEEDS TO BE RECALLED AND A PERMANENT REPAIR MADE. *TR

Engine and Engine Cooling › Engine
Filed Apr 14, 200990,000 milesMA

2000 JEEP GRAND CHEROKEE LAREDO 4.0L INLINE 6 WITH CRACKED CYLINDER HEAD (BETWEEN #3 & 4) ALLOWING COOLANT FLUID TO LEAK INTO ENGINE. NOTICED COOLANT DISAPPEARING @90,000 MILES. HAD PRESSURE TEST BY 2 DIFFERENT DEALERS. CRACKED CYLINDER HEAD DIAGNOSED BY SECOND DEALER RECENTLY. PROBLEM APPEARS TO BE A DEFECT IN THE CYLINDER HEAD CASTING #0331. DISCOVERED MANY OTHER OWNERS WITH SAME PROBLEM AT CARSURVEY.ORG. UNDER JEEP CHEROKEE REVIEWS. PLEASE ORDER A RECALL! I COULD NOT BELIEVE HOW MANY PEOPLE HAVE EXPERIENCED THE SAME SCENARIO AS MYSELF ON CARSURVEY.ORG WEBSITE. *TR

Seats
Filed Apr 10, 2009142,000 milesWI

SEAT BRACKET BROKE ON 2000 JEEP GRAND CHEROKEE. *TR

Seats
Filed Apr 3, 200975,000 milesNC

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRAMEWORK FAILED ON THE DRIVER'S SEAT AND IT WAS HANGING ON BY ONE CORNER. THE DEALER STATED THAT THEY WOULD REPLACE THE DRIVER'S SEAT FOR $600. THE FAILURE MILEAGE WAS 75,000. UPDATED 05/15/09 *BF UPDATED 05/18/09.*JB

Seats
Filed Mar 21, 200960,000 milesNC

I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO AND I AM HAVING ISSUES WITH THE DRIVERS SIDE SEAT. IT HAS BROKEN AND I HAVE FIXED IT AND BROKEN AGAIN. I TOOK IT TO MY REPAIR SHOP FOR WELDING AN WHEN THEY TOOK IT OUT THEY FOUND IT WAS ONLY BEING HELD TOGETHER BY FABRIC. I UNDERSTAND THAT VEHICLE PARTS HAVE A LIFESPAN AND SOME REQUIRE THAT THEY BE REPLACED . THE FRAME OF THE DRIVERS SEAT SHOULD NOT BE ONE OF THEM. I'M LOOKING AT A $400-500.00 REPAIR THAT I SHOULD NOT BE RESPONSIBLE FOR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RESOLVED THROUGH A RECALL. THE PRICE FOR THE REPLACEMENT FRAME IS OVER $300.00, NOT COUNTING LABOR. I HAVE LOOKED AT COMPLAINTS ONLINE AND THIS ISSUE SEEMS TO BE VERY COMMON. YOU CAN'T EVEN FIND REPLACEMENT SEATS AT SALVAGE YARDS. THE BIG THREE HAVE BEEN UNDEREGINEERING VEHICLE PARTS FOR YEARS FOR THE PURPOSE OF FUTURE PARTS AND VEHICLE SALES. THIS APPROACH IS A MAJOR REASON THEY ARE IN THE MESS THAT THEY ARE IN. THE GOVERNMENT, INSTEAD OF THROWING MORE BILLIONS AT THEM NEEDS TO HOLD THEM ACCOUNTABLE, ESPECIALLY IN AN INSTANCE LIKE THIS WHERE ME AND MY FAMILIES SAFETY HAS BEEN COMPROMISED. *TR

Visibility
Filed Mar 12, 2009550,521 milesPA

HEATER AND DEFROSTER FAILED TO WORK AND NEARLY CAUSED AN ACCIDENT AS WINDSHIELD WOULD NOT DEFROST. PROBLEM WAS DIAGNOSED TO BE A BLEND DOOR FAILURE WITH FAILURE CODES 38,51,54 AND 56. *TR

Seats
Filed Mar 11, 2009GA

2000 JEEP GRAND CHEROKEE LAREDO, THE FRONT PASSENGER SEAT HAS BROKEN FREE FROM IT'S TRACKS. THIS IS NOT AN ISOLATED INCIDENCE, MANY JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEM. *TR

Latches/Locks/Linkages
Filed Mar 8, 2009110,000 milesNM

TWO 2000 JEEP GRAND CHEROKEE DOOR LOCK ACTUATORS HAVE FAILED. IN AN EMERGENCY I CANNOT GET OUT OF THE VEHICLE UNLESS I CRAWL TO THE BACK SEAT AND EXIT THROUGH A REAR DOOR. *TR

Seats
Filed Mar 5, 2009124,000 milesMD

I HAVE A 200 JEEP GRAND CHEROKEE, WITH A BROKEN FRONT SEAT FRAME. *TR

Latches/Locks/Linkages
Filed Mar 5, 200955,000 milesIL

2000 JEEP GRAND CHEROKEE DOOR ACTUATOR. MY REAR PASSENGER DOOR ACTUATOR HAS BROKEN AND THE SAFETY PROBLEM IS THAT THE DOOR WILL NOT OPEN AT ALL. A SEARCH ON THE INTERNET REVEALS THAT THIS IS A RECURRING PROBLEM WITH THIS YEAR AND JEEP MODEL. JEEP IS AWARE OF THE PROBLEM AS THE ACTUATOR IS NOT COVERED UNDER THE WARRANTY. *TR

Visibility
Filed Mar 2, 2009MA

NO HEAT ON PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. *TR

Visibility
Filed Feb 25, 2009NC

I OWN A 2000 JEEP GRAND CHEROKEE LIMITED WITH 151,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *TR

Seats
Filed Feb 18, 2009125,000 milesTN

THE SEAT TRACKS ON MY 2000 JEEP GRAND CHEROKEE FAILED. THE SEAT STARTED TO SEEM LOOSE , THEN THE METAL BRACKETS BROKE INTO, WHEN I STEPPED ON THE GAS THE SEAT TIPPED BACKWARDS. IT CANNOT BE REPAIRED AND MUST BE REPLACED. I JUST INFORMED CHRYSLER ABOUT THE PROBLEM AND OF COURSE THEY TOLD ME TO TAKE IT TO ONE OF THEIR SERVICE DEPARTMENTS. THEY WILL NOT PAY FOR IT. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Feb 11, 200912,000 milesMT

MY SECURITY SYSTEM INTERMITTENTLY LOCKS ME OUT OF MY VEHICLE. I HAVE PUT AT LEAST 2000 INTO FIXING IT AND STILL HAVE A VEHICLE I CANT DRIVE AND I STILL HAVE TO PAY FOR IT. NO ONE KNOWS WHY IT IS DOING THIS. I AM WILLING TO HAVE THE SYSTEM DISABLED BUT NO ONE WILL TELL ME HOW TO DO THAT EITHER. I AM A SINGLE MOM AND CANT AFFORD TO PAY FOR A VEHICLE I CANT DRIVE. I HAVE TO GET PEOPLE TO TAKE ME EVERY WHERE I GO. THIS IS CAUSING SEVERE HARDSHIP ON ME AND MY FAMILY. *TR

Visibility
Filed Feb 10, 200995,000 milesCA

WHEN HEATER IS ON WE ONLY GET HEAT OUT ON THE DRIVER SIDE ONLY. COLD AIR BLOWS OUT ON THE PASSENGER SIDE. THEN NO HEAT FROM ANY SIDE OF UNIT. *TR

Seats › Front Assembly › Seat Heater/CoolerFire1 injured
Filed Feb 4, 2009117,000 milesMN

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON MORE THAN TEN OCCASIONS, THE CONTACT STATED THAT THE SEAT HEATER ON THE DRIVER'S SIDE WOULD BECOME SO HOT THAT THE OCCUPANT IN THE SEAT WOULD BE BURNED. WHEN HE TURNED OFF THE SEAT HEATER, IT REMAINED ACTIVATED. HE HAD TO TURN OFF THE VEHICLE IN ORDER TO TURN OFF THE HEATER. HE NEVER SMELLED ANYTHING BURNING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 121,230 AND FAILURE MILEAGE WAS APPROXIMATELY 117,000.

Seats
Filed Feb 3, 2009120,000 milesWI

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO BRAKE AND THE DRIVER SEAT FELL BACKWARDS. HE WAS UNINJURED AND TOOK THE VEHICLE TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE BRACKETS FAILED, BUT THEY WOULD NOT WELD THE BRACKETS BACK TOGETHER BECAUSE THEY BELIEVE IT WILL NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 125,000.

Engine and Engine Cooling › Engine
Filed Jan 30, 200998,000 milesPA

I BOUGHT THE CAR IN SEPTEMBER 2007..IN NOVEMBER I WAS ON THE HIGHWAY AND SUDDENLY THE CAR STARTED TO OVERHEAT HAD TO GET IT TOWED TO THE NEAREST AUTO SHOP WHERE THEY SAID THE RADIATOR WAS DAMAGED AND HAD TO BE CHANGED...COUPLE DAYS LATER THE FAN STOPPED WORKING WHICH ALSO HAD TO BE CHANGED. AFTER ALL THE OVER HEATING THE MECHANIC TOLD ME THE ENGINE BURNED OUT AND ALSO HAD TO BE REPLACED AFTER THE FACT MY CAR WOULDNT START. HAD THE TRUCK WORKING FOR A WHILE UNTIL APRIL 2008 WHERE MY TRANSMISSION STARTED FAILING. I KEPT HEARING A CLICKING NOISE AND THE TRUCK WOULDNT ACCELERATE AS FAST IT SHOULD HAVE BEEN. HAD THE TRANSMISSION REPLACED AT COTTMAN TRANSMISSION. AFTER ALL THIS HAD HAPPENED THE ENGINE LIGHT CAME ON AND I COULDNT GET MY INSPECTION DONE, TURNED OUT TO BE A HOSE CAUSING AIR TO BE RELEASED. IT IS NOW JANUARY 2009 AND MY TRUCK HAS LEAKED OUT ALL ITS ANTIFREEZE ONCE AGAIN ITS OVER HEATING. ALL IN ALL SINCE SEPTEMBER 2007 I HAVE SPENT OVER $3500-$4000 ON THIS TRUCK. STILL MAKING PAYMENTS ON THE TRUCK FROM COLLEGE HILL AUTO IN PENNSYLVANIA. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jan 26, 2009NC

THE VENTILATION SYSTEM IN MY 2000 JEEP GRAND CHEROKEE STOPPED WORKING COMPLETELY. IT WORKED FOR ABOUT A YEAR AFTER I BOUGHT IT AND THEN STOPPED. NOW IT JUST BLOWS OUT COLD AIR EVEN WHEN I HAVE THE HEAT ON. I CAN'T AFFORD TO HAVE IT FIXED AND I CAN'T FIX IT MY SELF. IT IS A CONSTANT NUISANCE. I LIVE IN THE MOUNTAINS WHERE IT IS FREEZING AND I HAVE TO DRIVE TO WORK IN A FREEZING CAR. MY DEFROSTER DOESN'T EVEN WORK! HALF THE TIME, I AM RIDING AROUND WITH A FOGGED UP WINDSHIELD WHICH ISN'T SAFE AT ALL. *TR

Visibility
Filed Jan 22, 2009TN

I OWN A 2000 JEEP GRAND CHEROKEE. THE HEATING WORKS FINE ON THE DRIVER'S SIDE OF THE VEHICLE, BUT ONLY COLD AIR BLOWS FROM THE VENTS ON THE PASSENGER SIDE. MY INTERNET REVIEW SUGGESTS THAT IT WON'T BE LONG BEFORE I LOSE HEAT ON THE DRIVER'S SIDE. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH JEEP GRAND CHEROKEES ... AND CHRYSLER KNOWS IT. THE FIX IS VERY EXPENSIVE ... BLEND AIR DOOR ACTUATOR, OR SOMETHING LIKE THAT. THIS WILL BECOME A SAFETY HAZARD WHEN I AM UNABLE TO DEFROST THE WINDSHIELD. CHRYSLER SHOULD RECALL AND FIX! *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jan 20, 200998,000 milesWV

2000 JEEP GRAND CHEROKEE HEATER QUIT WORKING AND MAKES IT DANGEROUS TO DRIVE IN COLD WEATHER BECAUSE YOU CAN NOT KEEP WINDOWS DEFROSTED. IT IS A KNOWN PROBLEM WITH THIS VEHICLE. *TR

Electrical System
Filed Jan 13, 2009MI

HAVE OWNED VEHICLE FOR 4 YEARS NOW. HAVE HAD PROBLEMS WITH THE HEAT NOT WORKING 3 TIMES NOW AND STILL HAVE PROBLEMS (SPENT OVER $1,000.00 IN THIS ALONE) THE WIRES CONNECTING TO THE BLOW BOX GET TO HOT AND MELT THE PLUG & BLOW BOX. WHEN IT FIRST STARTS YOU CAN WIGGLE THE WIRES AND IT WILL WORK FOR A SHORT PERIOD OF TIME. ULTIMATELY YOU MUST REPLACE THE PLUG & BLOW BOX. LAST WEEK I WAS PULLED OVER GETTING OFF THE EXPRESS WAY AND A GUY STOPPED ME AND TOLD ME I HAD NO TAIL LIGHTS OR BRAKE LIGHTS. AGAIN THIS WAS ANOTHER ELECTRICAL PROBLEM. THIS WAS VERY DANGEROUS AS I COULD HAVE BEEN IN A SERIOUS ACCIDENT. THE TAIL GATE STICKS AND WILL NOT OPEN. *TR

Engine and Engine Cooling › Engine
Filed Jan 11, 2009143,000 milesTN

2000 JEEP GRAND CHEROKEE LAREDO: CRACKED CYLINDER HEAD. 143,000 MILES. ENGINE MUST BE REPLACED. WILL COST $4,000. THIS ENGINE PROBLEM SEES TO BE EXTREMELY COMMON. *TR

Engine and Engine Cooling › Engine
Filed Jan 8, 2009120,000 milesMD

VERY LITTLE HEAT IS COMING OUT THE DRIVER SIDE AND COLD AIR IS COMING OUT THE PASSENGER VENTS. *TR

Engine and Engine Cooling › Cooling System
Filed Jan 2, 2009115,000 milesFL

ENGINE OVERHEATING SPORADICALLY STARTING ABOUT 3 YRS. AGO. WE REPLACED WATER PUMP PER DEALER BUT DID NOT SOLVE PROBLEM. DEALER SAID TO REPLACE HIDDEN TEMPERATURE RELAY - WE DID THAT. IN MEANTIME ENGINE OVER HEATED CRACKING CYLINDER HEAD BETWEEN #3&4 CYLINDER CAUSING HARDSHIPS. WE STILL NOW HAVE THE LOSS OF COOLANT PROBLEM AND LOSS OF OIL PRESSURE ONGOING. NEEDING OIL PUMP CHANGE. ONGOING PROBLEMS WITH ALL OF THIS SAME PROBLEM OIL PRESSURE DROPS OFF & ON TO ZERO. COOLANT STILL LEAKS INTO ENGINE. *TR

Seats
Filed Dec 29, 2008111,000 milesWA

2000 JEEP GRAND CHEROKEE PASSENGER SEAT SEVERELY OVERHEATS. I LIKE WARMTH, BUT THIS IS UNCOMFORTABLE TO BE SITTING UP AGAINST. AS A SIDE NOTE, THE DRIVER SIDE SEAT WARMER DOESN'T WORK. THE SEAT HEATS EXCESSIVELY EVERY TIME IT IS ON. WE HAVE NOT HAS THIS REPAIRED AT THIS TIME. *TR

Visibility
Filed Dec 27, 2008139,000 milesMI

MY JEEP GRAND CHEROKEE WAS OPERATING PERFECTLY, AND APPARENTLY THE "BLEND DOOR" OR SOMETHING IN THE HEATING/COOLING SYSTEM IS MESSED UP. IT STARTS BLOWING COLD AIR FOR NO REASON SOME TIMES, EVEN TO THE POINT OF FOGGING THE WINDSHIELD IN COLD WEATHER. *TR

Equipment › Appliance › Air ConditionerFire
Filed Dec 23, 200860,000 milesPA

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE HEAT/DEFROST FUNCTION FAILED IN THE VEHICLE. DURING THE WINTER, THE CONTACT MUST REMAIN COLD IN THE VEHICLE AND THE WINDOWS BECOME FOGGY INSTEAD OF DEFROSTING. THE VEHICLE HAS BEEN TO THE DEALER TWICE AND THEY STATED THAT THERE WAS POSSIBLY A CONDENSER LEAK IN THE HEATER, WHICH CAUSED THE CONTROL LEVER FOR THE HEATING UNIT TO DETERIORATE. THE CONTACT STATED THAT THE REPAIR WAS TOO EXPENSIVE. HE HAS FOUND SEVERAL COMPLAINTS REGARDING THIS FAILURE WITH THE SAME MODEL; THEREFORE, HE BELIEVES THAT THE MANUFACTURER SHOULD ISSUE A RECALL. A RELAY SHORTED OUT DUE TO A FAILURE WITH THE HEATING MECHANISM AND THE ENTIRE VEHICLE FILLED WITH SMOKE. THERE WERE NO INJURIES. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 90,000.

Seats
Filed Dec 23, 2008160,000 milesMI

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT BOLTS, WHICH SECURE THE SEAT, HAVE LOOSENED OR THE WELDS HAVE CRACKED. HE HAD THE SEAT WELDED BACK TOGETHER; HOWEVER, THE FAILURE RECURRED IN A DIFFERENT LOCATION. THE FAILURE WAS REPAIRED, BUT THE ENTIRE SEAT NEEDS TO BE REPAIRED. THERE HAVE BEEN SEVERAL COMPLAINTS FOR THIS COMPONENT. THE DEALER HAS NOT YET BEEN NOTIFIED. CHRYSLER CANNOT ASSIST WITH THIS ISSUE. THE CONTACT WAS VERY CONCERNED ABOUT THIS BEING A SAFETY HAZARD. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 179,000.

Visibility › Defroster/Defogger/Hvac System
Filed Dec 23, 200850,000 milesMO

2000 JEEP GRAND CHEROKEE. PASSENGER SIDE VENTS BLOW EXTREMELY COLD AIR, EVEN WITH THE HEAT TURNED ON. WITH NEGATIVE TEMPERATURES THIS PAST WEEK, THIS MAKES DRIVING THE VEHICLE NEARLY IMPOSSIBLE. THIS IS A WIDESPREAD ISSUE THAT IS A KNOWN VEHICLE FLAW AND EXTREMELY COSTLY TO FIX. THIS ISN'T ABOUT COMFORT, BUT ABOUT SAFETY IN WINTER WEATHER!!! *TR

Electrical System
Filed Dec 21, 200880,000 milesMD

BOTH TAIL LIGHT ASSEMBLIES STOPPED WORKING AND WAS CITED BY A POLICE OFFICER. REPLACEMENT WAS ~$500. REAR LIFT GATE LOCK ACTUATOR IS BROKEN, SO CANNOT OPEN LIFT GATE. RIGHT REAR DOOR LOCK WILL NOT ALLOW OPENING FROM INSIDE. SHIFT SENSOR/SOLENOID HAS GONE BAD TWICE LEADING TO PROBLEMS WITH SHIFTING FROM GEARS (REVS REALLY HIGH BEFORE SHIFTING). ROTORS ARE CONSTANTLY BECOMING WARPED AND BRAKES HAVE TO BE READJUSTED. LEFT BLINKER NO LONGER WORKS AND TO FIX IT, THE DEALERSHIP TOLD ME THEY HAVE TO REPLACE THIS ENTIRE ENGINE BLOCK FOR ABOUT $800. POWER WINDOW LOCK NO LONGER WORKS. OTHER THAN THAT, CAR RUNS GREAT :). *TR

Electrical SystemFire
Filed Dec 13, 2008141,337 milesIN

I AM THE INSURANCE ADJUSTER HANDLING A FIRE LOSS, WRITING ON BEHALF OF THE VEHICLE OWNER MYRA PERIERA. THE VEHICLE WAS PARKED AND UNOCCUPIED WHEN A FIRE ORIGINATED IN THE ENGINE COMPARTMENT RESULTING IN A FIRE THAT TOTALED THE VEHICLE. WE SETTLED THE CLAIM. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Dec 12, 2008PA

2000 JEEP GRAND CHEROKEE - DUAL CONTROL HEATER BLEND DOOR MALFUNCTIONS. NO HEAT ON THE PASSENGER SIDE. *TR

Air Bags
Filed Dec 4, 200850,000 milesIA

MY CAR HAS MAJOR PROBLEMS AND I CAN'T AFFORD TO FIX, THEN I FIND THE PROBLEM THAT I HAVE IS DUE TO THE AUTOMAKER'S PROBLEM BECAUSE THE CAR IS ON RECALLS FOR THE PROBLEMS I AM HAVING. I RECEIVED NO NOTICES ON ANY RECALL, AND WHEN I GOT ON THE WEB-SITE TO CHECK FOR RECALLS THERE ARE AS MANY AS 10 MAJOR PROBLEMS WITH MY CAR AND JEEP. SOME COULD CAUSE ME TO CRASH OR EVEN EXPLODE WHILE DRIVING. WHERE ARE MY RECALL NOTICES? *TR

Exterior Lighting
Filed Nov 30, 200880,000 milesKY

I WAS ON MY WAY HOME FROM WORK AND FOLLOWED BY A POLICE OFFICER. HE PULLED ME OVER TO GIVE ME A CITATION FOR AN EQUIPMENT VIOLATION. IT APPEARS WHENEVER I HIT MY BRAKES MY DRIVERSIDE TAILLIGHT WENT OUT INSTEAD OF ILLUMINATING FURTHER. I HAD ONCE BEEN TOLD OF THIS BEFORE BUT EVERYTIME I CHECKED THEY WORKED (ALWAYS WITH MY LIGHTS OFF). AND I HAVE REPLACED THE BULB A FEW TIMES. I HAVE NOW DONE SOME TESTING AND IT APPEARS THE HOUSING IS FAULTY. MY MOM HAS AN 04 LIBERTY WITH THE SAME PROBLEMS AS WELL AS MY SISTER IN LAWS 1999 JEEP GRAND CHEROKEE LAREDO. THIS OBVIOUSLY IS A FAULTY DESIGN AND NEEDS TO BE CORRECTED BY THE MANUFACTURER. I SHOULD NOT HAVE TO PAY BOTH MY TICKET AND THE COST TO FIX THE ISSUE, WHEN IT'S AN ISSUE OF FAULTY MANUFACTURED EQUIPMENT. *TR

Equipment
Filed Nov 28, 200880,000 milesVA

2000 JEEP GRAND CHEROKEE HEAT NOT WORKING - A COMMON COMPLAINT OF MANY JEEP OWNERS SEEKING TO FILE A CLASS-ACTION LAWSUIT AGAINST DAIMLER CHRYSLER JEEP. $900 + IS BEYOND ABSURD TO PAY TO FIX THIS COMMON PROBLEM THAT JEEP SHOULD HAVE RECALLED AND FIXED FOR FREE. *TR

Structure
Filed Nov 26, 2008MI

DOOR ACTUATOR, OVERHEATING, TRANSMISSIONS SLIPPAGE (OR NOT WANTING TO SHIFT AT TIMES), TAIL LIGHTS, COOLING, HEATING (OR LACK OF). *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →