Page 9 of 29 · complaints 401–450 of 1,447

2000 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Visibility
Filed Nov 25, 2008138,000 milesMD

I STARTED HEARING CREAKING NOISES INSIDE THE DASH SEVERAL MONTHS AGO. THIS WOULD NORMALLY OCCUR WHEN I TURNED THE ENGINE OFF, OR TURNED THE HEAT OR A/C OFF. A WEEK AGO THE PASSENGER SIDE VENTS STARTING BLOWING COLD AIR ONLY, REGARDLESS OF TEMPERATURE SETTINGS. I WAS TOLD AT MY MECHANIC THAT THIS WAS A KNOWN BLEND DOOR ISSUE WITH 1999 TO 2004 JEEP GRAND CHEROKEES. I WAS TOLD THIS WOULD BE APPROXIMATELY $1000 TO REPAIR. *TR

Engine and Engine Cooling
Filed Nov 17, 200837,800 milesOH

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE ENGINE HEAD WAS CRACKED BETWEEN THE CYLINDERS. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER STATED THAT THEY DID NOT WANT TO REPAIR THE FAILURE; THEREFORE, THE CONTACT HAD TO PAY $3,500. THE FAILURE MILEAGE WAS 37,800 AND CURRENT MILEAGE WAS 38,228. UPDATED 12/11/08 *BF UPDATED 12/11/08. *JB

Air Bags › Frontal
Filed Nov 13, 2008100,000 milesMS

APPROXIMATELY 3 WEEKS AGO, MY AIR BAG LIGHT STARTED COMING ON AND ALARMING WHILE I WAS DRIVING. I LOOKED IN MY OWNER'S MANUAL FOR INFORMATION. IT SAID I NEEDED TO CONTACT MY DEALER. I DID. THE DEALER, AFTER A 3 HOUR INSPECTION, GAVE ME A DIAGNOSIS. THE DRIVER SIDE AIR BAG NEEDS TO BE REPLACED. I ASKED HOW MUCH THIS WOULD COST. THEY GAVE ME AN ESTIMATE OF APPROXIMATELY $1200 PARTS AND LABOR. IN THESE ECONOMIC TIMES, THERE IS NO WAY I CAN AFFORD THAT. I ASKED THE MECHANIC WHAT WAS THE WORSE CASE SCENARIO IF I DID NOTHING. HE SAID, "WELL, WORSE CASE, YOU ARE DRIVING DOWN THE ROAD AND THE BAG DEPLOYS." I ASKED IF THEY COULD UNPLUG THE SYSTEM...THEY TOLD ME NO. I CAN NOT AFFORD TO HAVE THIS FEATURE REPAIRED. BUT, I ALSO AM HORRIFIED AT THE POSSIBILITY OF WHAT COULD HAPPEN IF THE BAG DOES DEPLOY WHILE I AM DRIVING. SINCE THIS IS A SAFETY FEATURE, I WOULD HOPE THAT THE JEEP WOULD STAND BEHIND IT. A RECALL WOULD HELP ME GREATLY. *TR

Latches/Locks/Linkages
Filed Nov 8, 200860,000 milesPA

2000 JEEP GRAND CHEROKEE LAREDO DOOR LOCK FAIL AFTER A FEW YEARS. 2 HAVE WENT OUT ON ME ALREADY AND AS I READ SOME WEB SITES PEOPLE ALL OVER ARE COMPLAINING THAT THERE'S HAVE WENT OUT ALSO AND AFTER REPLACING THEM THEY GO OUT AGAIN. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Nov 5, 2008VA

BLEND DOOR GONE BAD PER DEALER. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Nov 4, 2008KY

2000 JEEP GRAND CHEROKEE BLENDER DOOR, WHICH IS LOCATED IN THE HEATER/ AIR CONDITIONER BOX. UPON LOOKING UP THIS PROBLEM, AND ASKING OTHER JEEP OWNERS, THIS SEEMS TO BE A VERY COMMON AND LARGE PROBLEM, AS WELL AS COSTLY ($800- $1200) TO REPAIR. HOW COULD THERE NOT POSSIBLY BE A RECALL ON SOMETHING AS EXPENSIVE AS THIS TO FIX. ESPECIALLY WHEN IT HAPPENS TO ALL OF THESE VEHICLES IN THE YEARS BETWEEN 1999-2004? THE ELECTRONIC DUAL AIR CONTROL WAS DEVELOPED WITH PARTS NOT BUILT TO WITH STAND THE JOB IT IS REQUIRED TO DO. *TR

Visibility
Filed Nov 1, 2008108,000 milesPA

CLIMATE CONTROLS STOPPED WORKING. NO WARNING JUST ONE DAY STARTED BLOWING WARM AIR OUT OF PASSENGER SIDE AND COLD AIR OUT OF DRIVER SIDE. THE WINTER SEASON IS UPON US NOW AND SOMEHOW I NEED TO FIND $1400.00 SO I DON'T FREEZE WHILE COMMUTING BACK AND FOURTH FROM MY JOB. ITS A BLEND DOOR THAT STOPPED WORKING? AFTER SEARCHING AROUND FOR AN ANSWER, I FIND THAT THIS PROBLEM HAS AFFECTED AN OVERWHELMING NUMBER OF OTHER JEEP OWNERS. *TR

Seats
Filed Oct 30, 2008102,000 milesVT

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE SEAT BRACKET THAT CONNECTS THE SEAT TO THE VEHICLE'S STRUCTURE FAILED DUE TO METAL FATIGUE. THE CONTACT DID NOT OBSERVE ANY FATIGUE PRIOR TO THE FAILURE. THE FAILURE CAUSED A NEAR CRASH AND HE PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE BRACKETS FAILED AND CAUSED THE SEAT TO LEAN TOWARDS THE PASSENGER SEAT. HE WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE AT THE TIME, BUT THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE IS 104,000 AND FAILURE MILEAGE WAS 102,000. UPDATED 11/14/08. *LJ UPDATED 11/18/08. *JB

Visibility
Filed Oct 30, 200889,000 milesVA

VENTILATION SYSTEM, I HAVE A NOISE IN THE DASHBOARD AND MY VENTS ARE BLOWING COLD AIR, AND IT IS A DUAL HEATING SYSTEM. THIS IS GOING TO COST ME 800.00 TO FIX. I HEAR THIS IS A RECURRING PROBLEM IN THIS VEHICLE AND HAS ANYTHING BEEN DONE ABOUT IT. *TR

Engine and Engine Cooling › Cooling System
Filed Oct 28, 2008123,000 milesTX

I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS MULTIPLE PROBLEMS THAT MANY PEOPLE HAVE. THEY ARE NOT COINCIDENTAL. I HAVE THE MYSTERIOUS COOLANT LOSS THAT REQUIRES ME TO FILL MY JEEP WITH COOLANT EVERY THREE DAYS. SEVERAL MECHANICS HAVE NOT FOUND IN LEAKS. HOWEVER IN HOPES OF FIXING THE PROBLEM, I HAD MY WATER PUMP REPLACED, TWO DAYS LATER....MY LOW COOLANT INDICATOR POPS UP. THEN MY OIL PRESSURE IS RIDICULOUS GOING FROM ZERO TO MAX AND THEN MAKING MY CHECK GAUGES LIGHT COME ON. HAD THE OIL PRESSURE SENSOR REPLACED BECAUSE IT WAS SUPPOSEDLY LEAKING....STILL HAVING MY OIL PRESSURE GAUGE GO CRAZY. MY A/C HAS CEASED WORKING AS WELL AND NOW THE PASSENGER REAR DOOR LOCK DOESN'T WANT TO COOPERATE. I AM VERY UPSET TO THE FACT THAT HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEMS WITH THE 2000 JEEP GRAND CHEROKEE LAREDO. THIS VEHICLE MUST BE RECALLED! THIS IS A LINK TO A FORUM OF HUNDREDS OF PEOPLE HAVING THE SAME ISSUES. HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_78839_2.HTML. *TR

Seats
Filed Oct 26, 2008125,000 milesNY

MY DRIVER'S SEAT ON MY 2000 JEEP GRAND CHEROKEE HAS BROKE. THE METAL TRACK UNDERNEATH HAS SHEARED OFF IN SEVERAL SPOTS AND THE HINGE TO RECLINE THE SEAT ALSO HAS BEGAN TEARING. THE BROKEN METAL MAKES IT POSSIBLE FOR THE SEAT ON MY JEEP TO SLIDE FROM SIDE TO SIDE AND TO ALSO SLIDE FORWARD AND BACK. THE BROKEN METAL ON THE HINGE ALSO DIGS INTO MY SIDE AND I HAVE TO COVER IT WITH A LEATHER GLOVE TO KEEP IT FROM DRAWING BLOOD. MORE IMPORTANTLY THOUGH IS THE FACT THAT THE SEAT MOVES AND IS NOT SAFE WHEN DRIVING, EVEN IF JUST DRIVING ON A CITY STREET, BECAUSE IT IS NOT SECURE AND YOU NEVER KNOW WHEN IT IS GOING TO GIVE OUT AND SHIFT, CAUSING YOU TO STOP PAYING ATTENTION TO THE ROAD SO THAT YOU CAN TRY TO FIX THE PROBLEMS WITH YOU SEAT. I REALLY THINK THAT THIS SHOULD BE REPAIRED AS I HAVE SEEN MANY PEOPLE HAVING SIMILAR PROBLEMS. IN FACT, IN ORDER TO KEEP THE SEAT FROM SLIDING BACK INTO THE REAR SEAT, I HAVE INSTALLED MY OWN SAFETY FEATURES - I HAVE PLACE A COOLER IN THE REAR SEAT AND THE HEAD OF A SLEDGEHAMMER UNDERNEATH THE SEAT TO SUPPORT THE SEAT AND TO KEEP IT FROM SLIDING BACK ANY FURTHER. I FIND THIS TO WORK WELL AS FAR AS KEEPING MY SEAT FROM MOVING, HOWEVER IT SHOULD NOT COME TO THIS. *TR

Visibility
Filed Oct 23, 2008100,000 milesTX

THE BLOWER MOTOR RESISTOR HAS MELTED! (FIRE HAZARD) NOW WE ONLY HAVE COLD AIR BLOWING FROM OUR VENTS. NO HEAT. SOMEONE SAID IT IS THE BLEND DOORS. APPARENTLY LOTS OF PPL HAVE THIS PROBLEM! (IT IS SOON TO BE WINTER TIME) ALSO, CREAKING/MOTOR SOUNDS COME FROM THE DASH WHEN THE VEHICLE IS OFF?!?! *TR

Visibility › Defroster/Defogger/Hvac System
Filed Oct 20, 2008100,000 milesSD

MY 2000 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR OUT OF THE PASSENGER SIDE VENTS REGARDLESS OF THE TEMPERATURE SETTING. IT HAS BEEN DOING THIS FOR SEVERAL WEEKS NOW. IT DOES NOT APPEAR THAT IT WILL EVER BE CORRECTED. *TR

Engine and Engine Cooling › Cooling System
Filed Oct 17, 200886,199 milesCA

MY 2000 JEEP CHEROKEE'S ELECTRIC FAN BROKE AND CUT INTO THE RADIATOR. I DID A SEARCH FOR RECALLS AND THERE IS A RECALL FOR THIS FAN, BUT HERE IS THE REAL PROBLEM: THE COOLANT FAN RELAY SWITCH MODULE FAILS AND THE FAN DOESN'T PROPERLY COOL THE ENGINE, THEN THE POORLY DESIGNED HEAD CRACKS BETWEEN THE #3 AND #4 HEAD AND ALL THE COOLANT SEEPS INTO THE CYLINDER AREA WHERE THE COOLANT IS BURNED. THEN WITHOUT PROPER COOLING, IT DESTROYS THE ENGINE. (RECALL TO REPLACE BAD HEADS). *TR

Seats
Filed Oct 16, 2008130,000 milesMO

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN ACCELERATING OR DECELERATING, THE SEAT TRACK FAILS. AS A RESULT, THE SEAT DOES NOT MAINTAIN A STABLE POSITION, WHICH INCREASES THE RISK OF A SERIOUS CRASH. THE CONTACT HAS NOT CALLED A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

Visibility
Filed Oct 14, 200862,000 milesCA

FAILURE OF BLEND DOORS IN HEATER/DEFOGGER OF VEHICLE. JEEP HAS KNOWN ABOUT THESE CHEAP PARTS FOR SOME TIME. THE REPAIR COSTS OVER $1000 BECAUSE IT IS LABOR INTENSIVE, THE COMPLETE DASH PANEL HAS TO BE REMOVED TO ACCESS WHERE THE BLEND DOORS ARE LOCATED. THE PART COSTS ARE ONLY ABOUT $150 AT MOST! WITH THE FAILURE COMES NO WARM/HOT AIR FROM THE HEATER, CONSEQUENTLY NO DEFROSTING OF THE WINDSHIELD.........A SEVERE VISIBILITY PROBLEM!! JEEP/CHRYSLER SHOULD BE PICKING UP ALL, OR AT LEAST MOST OF THE COST OF THIS REPAIR. THE ORIGINAL PARTS WERE CHEAPLY MADE AND ARE SUBJECT TO WEAR OUT WITHIN ONLY A FEW YEARS. I RECENTLY HAD TO PAY FOR THIS REPAIR MYSELF. I COULD NOT DO WITHOUT THE DEFROSTER DURING WINTER MONTHS. I HAD TO PAY FOR IT OUT OF MY OWN POCKET. I WOULD LIKE TO SEE JEEP/CHRYSLER REFUND SOME OF THAT COST TO ME, IT WOULD ONLY BE FAIR. DO A SEARCH ON THE INTERNET, AND YOU WILL SEE THE NUMBERS OF THESE SAME FAILURES FOR SEVERAL JEEP YEAR MODELS. *TR

Engine and Engine Cooling
Filed Oct 3, 2008NY

ON MY 2000 JEEP GRAND CHEROKEE LAREDO THE HEAD IS CRACKED BETWEEN THE CYLINDERS , I HAVE READ UP ON OTHER JEEPS WITH THIS PROBLEM AND THERE HAS BEEN SEVERAL COMPLAINTS WITH THIS PROBLEM IN THE INLINE SIX ENGINE. *TR

Latches/Locks/Linkages
Filed Sep 27, 2008135,000 milesTN

I BOUGHT A 2000 JEEP GRAND CHEROKEE THAT HAD A QUACKING NOISE WHEN LOCKING AND UNLOCKING IN THE REAR HATCH. IT FINALLY JUST QUIT QUACKING BUT ALONG WITH THE SILENCE THE MECHANISM NO LONGER WORKS. NOW YOU CAN'T GET IN THE BACK HATCH. I WENT ONLINE TO SEE HOW TO CORRECT THIS PROBLEM ONLY TO FIND OUT THAT IT'S A COMMON OCCURRENCE WITH THIS MODEL. I FEEL LIKE THIS SHOULD BE A SAFETY RECALL AS THERE IS NO WAY TO GET IN THE VEHICLE SHOULD THE FRONT OR SIDE DOORS BECOME DISABLED, SAY IN AN ACCIDENT. THERE IS NO WAY TO MANUALLY UNLOCK THIS HATCH SO YOU HAVE TO RELY ON THIS EXPENSIVE MECHANISM TO DO THE JOB. FROM MY RESEARCH IT LOOKS LIKE THIS HAS TO BE REPLACED SEVERAL TIMES IN THE LIFE OF THE VEHICLE. *TR

Visibility
Filed Sep 19, 2008NC

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER I HAVE A 2000 JEEP THAT THE DEFOGGER DOES NOT WORK PROPERLY, AND FROM WHAT I HAVE LEARNED, CHRYSLER HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME AND HAS FAILED TO ACT ON THE PROBLEM AS FAR AS A RECALL! THIS IS A DANGEROUS ISSUE WITH MOST JEEPS. THIS FAILURE OCCURS EVERYDAY DUE TO THE FACT THE BLEND DOORS ARE BROKEN AS PART OF FAULTY MANUFACTURING. I CAN'T EVEN DEFROST THE WINDSHIELD DUE TO THIS PROBLEM. I DON'T MIND FIXING THE PROBLEM, BUT WHEN I LEARN THAT CHRYSLER KNEW OF THIS PROBLEM LONG AGO, I THINK THEY NEED TO BEAR SOME OF THE BURDEN. THANK YOU. *TR

Electrical System
Filed Sep 18, 200888,000 milesMD

I HAVE BEEN EXPERIENCING A PROBLEM WITH MY BATTERY NOT STAYING CHARGED. THE FIRST OCCURRED WHEN I HAD LET THE CAR SET FOR ABOUT 2 DAYS, IT WOULD NOT START. *TR THE BATTERY WOULD NOT JUMP. I HAD TO BUY A NEW BATTERY. THE BATTERY POST ALWAYS GET CORROSION ON IT. I HAVE HAD IT CLEANED AND CHANGED A COUPLE OF TIMES, AND IT STILL GETS CORROSION ON IT IN 2 DAYS. I WAS TOLD ABOUT TWO YEARS AGO THAT IT COULD BE THE WIRES THAT RUN FROM ONE OF THE POST TO THE ENGINE. THIS TIME, MY NEW BATTERY ONLY LASTED ABOUT 3 MONTHS. SAME PROBLEM. THE DEALER TOLD ME THAT I WOULD HAVE TO BUY A NEW BATTERY. IT APPEARS THAT SOMETHING IS DRAINING MY BATTERY, BUT NO ONE CAN FIND OUT WHAT. I HAD TO GET A NEW BATTERY, BUT I AM AFRAID THAT IT WILL GET DRAINED ALSO.

Visibility
Filed Sep 17, 2008RI

THE HEAT/AC UNIT ON MY 2000 JEEP GRAND CHEROKEE STOPPED WORKING ON THE PASSENGER SIDE, NOW THE DRIVER SIDE HAS NO HEAT. IT APPEARS TO BE A MAJOR PROBLEM WITH ALL JEEPS 1999 AND NEWER, AND IT HAS NEVER BEEN A SUBJECT OF A RECALL. *TR

Visibility
Filed Sep 16, 200882,000 milesOK

AUTOMATIC CLIMATE CONTROL SYSTEM ACTS ERRATICALLY. REGARDLESS OF WHAT SETTINGS ARE USED, HOT AIR WILL BLOW OUT ONE SIDE WHILE COLD BLOWS OUT THE OTHER. SOMETIMES WHICH SIDE IS COLD OR HOT WILL SWITCH. I AM FILING THIS WITH THE NHTSA BECAUSE THIS IS A MAJOR SAFETY HAZARD. BECAUSE MY AUTOMATIC CLIMATE CONTROL DOESN'T WORK CORRECTLY, I HAVE NO WINDSHIELD DEFROSTER. WE HAVE BEEN RECEIVING A LOT OF RAIN LATELY AND THE TEMPERATURES HAVE BEEN DROPPING. MY WINDSHIELD KEEPS GETTING FOGGY AND I CAN'T CLEAR IT. I HAVE TO PULL OVER AND WIPE IT OFF WITH A TOWEL JUST TO HAVE IT FOG UP AGAIN A FEW MINUTES LATER WHILE I'M TRYING TO DRIVE. IN THE WINTER, THE WINDSHIELD WILL FREEZE OVER AND IT IS VERY DIFFICULT TO KEEP CLEAR VISIBILITY. I CAN DEAL WITH BEING UNCOMFORTABLE, BUT NO DEFROSTER IS A MAJOR PROBLEM. I HAVE TAKEN THE VEHICLE INTO A DEALERSHIP AND HAVE BEEN TOLD THE COST OF REPAIR WILL BE AT LEAST $1200. AFTER RESEARCHING ONLINE, IT APPEARS THIS IS A VERY COMMON PROBLEM. MY FATHERS 99' JEEP GRAND CHEROKEE HAD THE SAME PROBLEM. JEEP HAS IDENTIFIED A DESIGN FLAW AND HAS REPLACEMENT PARTS, BUT THEY WILL NOT FIX THE PROBLEM UNDER WARRANTY UNLESS THE VEHICLE IS STILL IN WARRANTY. THIS IS A MAJOR DESIGN FLAW AND A MAJOR SAFETY ISSUE. JEEP DIDN'T HAVE A FIX FOR THIS UNTIL THE JEEP WAS WELL OUT OF WARRANTY. I PUT TODAY'S DATE AS THE INCIDENT DATE, BUT THIS HAS BEEN HAPPENING FOR THE PAST YEAR. IT IS CONSIDERABLY WORSE NOW AND THE VEHICLE WILL BE UNSAFE TO DRIVE THIS WINTER. *TR

Engine and Engine Cooling
Filed Sep 15, 200881,700 milesOH

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. AT HIGHER SPEEDS, THERE WAS SOME HESITATION. OCCASIONALLY, THE VEHICLE WOULD RESTART IMMEDIATELY AND OTHER TIMES THE CONTACT WOULD HAVE TO WAIT TEN MINUTES. THE DEALER FOUND NO FAILURES WITH THE VEHICLE. THE FAILURE MILEAGE WAS 81,700.

Visibility
Filed Sep 10, 2008IL

2000 JEEP CHEROKEE LIMITED DUAL CLIMATE CONTROL, IT STARTED WITH NO HEAT ON THE PASSENGER SIDE AND NOW THE DRIVERS SIDE IS BLOWING COLD AIR ALSO (NO HEAT). DEALER KNOWS ITS A ISSUE AND ITS NOT COVERED UNDER THE WARRANTY.. (TEMP. CONTROL DOORS MADE OF PLASTIC) THIS SHOULD BE A RECALL FOR DEFECTED PARTS AND DESIGN.... *TR

Exterior Lighting
Filed Sep 10, 2008GA

I AM THE OWNER OF A 2000 JEEP CHEROKEE GRAND LAREDO AND EVERY SINCE I BOUGHT THIS TRUCK THE BRAKE LIGHTS/ TAIL LIGHTS HAVEN'T WORKED PROPERLY. I HAVE REPLACED THE BULBS SEVERAL TIME BUT THEY CONTINUE TO NOT WORK. I CONTACTED THE LOCAL DEALERSHIP AND I WAS TOLD THERE ISN'T A RECALL ON THEM AND IF I WANTED TO GET THEM FIXED IT WOULD BE OUT OF MY POCKET. I HAVE YET TO SEE A JEEP AROUND TOWN THAT HAD ALL THE LIGHTS, BRAKE OR TAIL LIGHTS WORKING. *TR

Visibility
Filed Sep 2, 200855,000 milesFL

DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER , HVAC SYSTEM FAILURES REPEATEDLY. DEALERSHIP CHARGES $800 TO $1500 PER INCIDENT. FIRST TIME EVAPORATOR CORE GOES BAD, SECOND TIME BLEND DOORS GO BAD, THIRD TIME FAN MOTOR GOES, FORTH TIME FAN MOTOR AND THERMOSTATIC RESISTOR THAT CONTROLS FAN GOES BAD, FIFTH TIME BLEND DOORS GO AGAIN, SIXTH TIME THERMOSTATIC RESISTOR AND ITS WIRING HARNESS BURN UP, SEVENTH TIME, RECIRCULATE/FRESH AIR DOOR BREAKS OFF INSIDE UNIT. 2000 GRAND CHEROKEE LIMITED WITH DUAL ZONE AUTOMATIC CLIMATE CONTROL SYSTEM. *TR

Latches/Locks/Linkages
Filed Sep 2, 200880,000 milesGA

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR LOCKS IN THE VEHICLE HAVE FAILED. HE WAS ABLE TO OPEN THE DOORS WITH THE REMOTE AND USES THE PHYSICAL KEY TO LOCK THE DOORS. TWO LOCKS HAVE BEEN REPLACED, BUT THREE ARE STILL FAULTY. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 80,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 31, 2008125,000 milesPA

LONGER THAN NORMAL CRANKING TIME DUE TO A WORN O-RING IN THE FUEL MODULE ASSEMBLY OR BY PLASTIC CONTAMINANT ENTERING THE FUEL PUMP. TECHNICAL SERVICE BULLETIN #14-06-00 (PROVIDED BY SERVICE GARAGE). *TR

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 27, 2008AK

2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 - ELECTRIC RADIATOR FAN. CONSUMER STATES THE FAN WAS REPLACED IN JANUARY 2008 FOR THE SECOND TIME BECAUSE IT WOULD NOT SHUT OFF AND FEELS THAT IT SHOULD HAVE BEEN REPLACED AT NO COST SINCE IT WAS RECALLED PREVIOUSLY . *NJ THE CONSUMER ALSO STATED THE TRANSMISSION WOULDN'T SHIFT INTO FIRST GEAR. THE DEALER FOUND A BAD TRANSMISSION VALVE BODY, 02 SENSOR AND SYNC SIGNAL OUT OF SPECIFICATIONS. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. UPDATED 09/08/10*JB

Seats
Filed Aug 21, 2008150,000 milesKY

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DISCOVERED THAT THE DRIVER'S SEAT WAS NOT SECURELY ATTACHED TO THE FRAME. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 160,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08.*JB

Seats1 injured
Filed Aug 18, 200879,000 milesNY

SEAT BRACKET SNAPPED, FRONT LEFT PORTION OF SEAT BRACKET BROKE, SEAT NOW TILTS BACKWARD. VERY DANGEROUS TO DRIVE. ALSO CAUSED BACKREST TO BECOME UNSTABLE. CAUSED SEVERE BACK PAIN AND DISCOMFORT. PORT JEFFERSON JEEP REFUSED TO REPAIR, EVEN UNDER WARRANTY. *TR

Electrical SystemFire
Filed Aug 18, 2008CA

WHILE DRIVING HOME USING THE A/C I SMELLED AN ODOR OF BURNING PLASTIC. I PULLED TO THE SHOULDER OF THE ROAD TO INVESTIGATE AND NOTICED SMALL AMOUNTS OF SMOKE COMING FROM UNDER THE PASSENGER SIDE DASH BOARD. WITH THE IGNITION OFF I FELT AROUND BEHIND AND BELOW THE GLOVE COMPARTMENT AND WAS BURNT BY MELTED PLASTIC FROM A SMALL BLACK COMPONENT (THE BLOWER CONTROL MODULE AS I FOUND OUT LATER). THE WIRES TO THE MODULE WERE VERY HOT, THE CONNECTOR HAD MELTED, AND AFTER LETTING IT COOL, THE A/C BLOWER WOULD NOT WORK. I HAVE DISCOVERED THAT JEEP KNOWS ABOUT THIS PROBLEM, HAS MADE REPAIR KITS AVAILABLE BUT WILL NOT FIX THE PROBLEM OR COVER COSTS, THE MODULE COSTS ABOUT $165, THE WIRING REPAIR KIT COSTS ABOUT $20, THE LABOR $80. THE SAFETY ISSUE IS OBVIOUS, WITH BURNING PLASTIC, FIRE, SMOKE, FUMES, AND POSSIBLE ACCIDENT IF THIS GOT OUT OF CONTROL WHILE DRIVING. HEALTH AFFECTS FROM THE SMOKE FUMES ARE INDETERMINATE AS OF NOW. I HAVE PURCHASED PARTS TO MAKE THE REPAIRS, AS WELL AS A PYROMETER TO MONITOR WIRE AND MODULE TEMPERATURE. *TR

Engine and Engine Cooling
Filed Aug 18, 2008157,000 milesNC

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD TICKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE OIL LEVEL WAS EXTREMELY LOW. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE OIL WAS CHANGED IN THE VEHICLE TWO MONTHS PRIOR TO THE FAILURE. SHE TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AT THE COST OF OVER $3,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 157,000.

Latches/Locks/Linkages
Filed Aug 18, 2008MI

BRAKE ROTORS WARP EASILY,DOOR LATCHES BRAKE DOWN,AIR CONDITIONING SYSTEM MAKES NOISES AND DOES NOT WORK PROPERLY. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Aug 14, 200885,000 milesCA

FAILURE OF CLIMATE CONTROL "BLEND DOORS" WHICH RESULTS IN LACK OF CONTROL OVER HEAT OR A/C ENTERING PASSENGER COMPARTMENT. *TR

Electrical SystemFire
Filed Aug 14, 2008171,190 milesAL

PARKED OVERNIGHT AND WHEN RETURN TO GET JEEP THE PASSENGER AIR BAG HAD DEPLOYED. THERE WASN'T ANY COLLISION OR IMPACT. THERE WAS EVIDENCE OF THE GLOVE BOX HAD BEEN MELTED AND WIRES BURNED INSIDE. *TR

Seats
Filed Aug 7, 2008115,500 milesNC

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE DRIVER'S SEAT SNAPPED OFF THE BRACKETS THAT HOLD THE SEAT DOWN. THE FAILURE CAUSED HIM DISCOMFORT AND COULD HAVE RESULTED IN A CRASH. THE CURRENT MILEAGE WAS 116,000 AND FAILURE MILEAGE WAS 115,500.

Vehicle Speed ControlCrash
Filed Aug 4, 200875,000 milesRI

2000 JEEP GRAND CHEROKEE HAS IN PAST REVVED UP AND ACCELERATED SUDDENLY. BUT I WAS ABLE TO STOP IT WITH BRAKES. TODAY, 8/4, I WAS PARALLEL PARKING AND WENT INTO REVERSE. WHEN I WENT INTO DRIVE, THE JEEP REVVED UP AND ACCELERATED ON ITS OWN. I APPLIED BRAKES BUT CAR KEPT ACCELERATING AND TAPPED CAR IN FRONT OF ME. LUCKILY NO ONE WAS HURT, BUT EASILY COULD HAVE BEEN. *TR

Latches/Locks/Linkages
Filed Jul 27, 2008139,354 milesFL

DOOR LOCK(S) MAKE A TERRIBLE SOUND, THEN QUIT WORKING. MAKING THE DOOR STUCK IN THE LOCK POSITION. THIS COULD POSE A SERIOUS EVACUATION PROBLEM. *TR

Engine and Engine Cooling › Engine
Filed Jul 27, 2008100,541 milesVA

I HAD A MYSTERIOUS COOLANT LEAK FROM MY 2000 JEEP GRAND CHEROKEE. I HAD THE WATER PUMP CHECKED AND IT WAS FINE. I HAD TO ADD COOLANT AND WATER TO MY JEEP EVERYTIME I WENT SOMEWHERE SO IT DID NOT OVER-HEAT. I WENT TO WORK AND MY JEEP WAS STARTING TO OVER-HEAT. AFTER MY 8 HOUR SHIFT I PUT IN 2 GALLONS OF WATER INTO THE RADIATOR. IT SEEMED FINE UNTIL I GOT ABOUT A MILE FROM MY APARTMENT WHEN MY JEEP JUST STALLED OUT. I HAD TO GET IT TOWED BACK TO MY APARTMENT. I HAD A MECHANIC COME OVER AND HE THOUGHT I JUST BLEW A HEAD GASKET. AS HE WENT TO REPLACE IT, HE REALIZED THAT MY ENGINE HAD BLOWN UP BECAUSE OF THIS PROBLEM. I DO NOT HAVE THE MONEY TO FIX THIS PROBLEM, ALSO I STILL OWE 7000 ON IT. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jul 24, 200895,000 miles00

MY JEEP GRAND CHEROKEE, 2000 MODEL, HAVE A COMMON FAILURE WITH THE BLEND DOORS IN THE VENTILATION SYSTEM. THIS IS A WELL KNOW ERROR ON THESE CARS, AND HAPPENS WITH EVERY ONE OF THEM. I HAVE A DUAL VENTILATION SYSTEM THAT CONTROLS EACH SIDE OF THE CAR. *TR

Electrical System
Filed Jul 23, 200889,500 milesNC

BOUGHT THE 2000 JEEP GRAND CHEROKEE LTD BACK IN DECEMBER OF 2007. THE A/C WORKED GREAT. MOVED TO MIAMI, FL ON 01/08 , AND HAD TO START USING A/C ALOT. WHILE LEARNING THE VEHICLES HABITS. I NOTED THE A/C UNIT TO STOP WORKING WHEN ON. THE UNIT WOULD BE ON, AND THEN GO OUT, AND COME BACK ON. LIKE THERE WAS A SHORT SOMEWHERE. I ALSO SMELT A BURNING SMELL IN THE CAB. I STOPPED TURNING ON A/C UNIT ALL TOGETHER AT MY GRANDFATHERS REQUEST UNTIL I MOVED BACK TO NC ON 07/08. WHEN HE LOOKED AT THE A/C COMPONENTS; HE NOTED THAT THE "BLOWER MOTOR RESISTOR" (LOCATED UNDER PASSENGER SIDE GLOVE BOX, AND BESIDE THE BLOWER UNIT )WAS MELTED SO BAD THAT THE WIRES AT THE 3 PRON FEMALE CONNECTOR WAS FRAYED/EXPOSE (WHERE HEAT MELTED/SHRUNK CONNECTORS AWAY FROM WIRES) LEAVING HOT WIRES TOUCHING ONE ANOTHER. THIS IN RETURN CAUSED WIRE EXPOSURE. THE "BLOWER MOTOR RESISTOR" UNIT ENDED UP MELTING SO BAD IT WAS WARPED. THIS PART ALSO NEVER ONCE BLEW THE 40AMP FUSE UNDER HOOD FOR THE A/C UNIT.... OR ANYWHERE ELSE FOR THAT MATTER. I AM REALLY UPSET THAT MY VEHICLE COULD HAVE CAUGHT ON FIRE DUE TO LIVE WIRES/MELTING PARTS/ LACK OF FUSE BLOWING. THIS IS A 125$ PART MINUS DEALERSHIP REPAIR. PART RELATED TO CHEROKEE "LIMITED"DUAL CLIMATE FUNCTIONS OF THE A/C DASH UNIT (AIR POSITION KNOB, AUTOMATIC DIGITAL TEMP DISPLAY,AND AIR FLOW FAN KNOB). THE PART IS REMOVED WHICH MEANS TO CUT WIRES TO DETACH THE PART. THIS MEANS THE NEW PART WILL HAVE TO BE REWIRED BACK IN. JEEP SHOULD HAVE TO REPLACE ALL OF THE UNIT WIRES

Seats1 injured
Filed Jul 23, 2008149,975 milesCT

I OWN A 2000 JEEP GRAND CHEROKEE, WITH 150,000 MILES ON IT. WHILE DRIVING HOME FROM WORK ON JULY 21ST THE OUTBOARD FORWARD SUPPORT FOR THE DRIVER'S SEAT GAVE WAY. I IMMEDIATELY PULLED OVER AND LOOKED THE SEATS UNDERSIDE THOROUGHLY AND NOTICED THE FORWARD ELEMENT OF THE SEAT HAD INDEED BROKEN BETWEEN THE SEAT ITSELF, AND THE TRACK ON WHICH THE SEAT RIDES. I JARRED MY BACK MAKING A LEFT TURN WHEN THE ELEMENT OF THE SEAT GAVE WAY, AND IT LEFT ME WONDERING HOW A VEHICLE COULD HAVE A SEAT WHOSE SUPPORT STRUCTURE DESIGN ALLOWS FOR FAILURE OF AN ELEMENT CRITICAL TO THE SAFETY OF THE DRIVER OR PASSENGER. *TR

Exterior Lighting
Filed Jul 22, 200850,000 milesGA

PASSENGER SIDE BRAKE LIGHT CONSTANTLY FAILS ON 2000 MODEL JEEP GRAND CHEROKEE. THE PART HAS BEEN SERVICE BETWEEN 5 AND 10 TIMES AND CONTINUES TO FAIL LESS THAN 24 HOURS LATER. THE FAILURE IS ONLY NOTICEABLE WHEN THE HEAD LIGHTS ARE ON AND THE BRAKES ARE ACTIVATED. I HAVE BEEN PULLED OVER BY THE POLICE TWICE FOR THIS BUT WAS ABLE TO AVOID A TICKET BY SHOWING THE NUMEROUS REPAIR RECEIPTS AND EXPLAINING THE SITUATION. ON ONE OF THE OCCURRENCES, ALL REAR LIGHTING COMPLETELY FAILED EXCEPT FOR HAZARD LIGHTS (WHICH I HAD TO USE FOR SAFETY). I DON'T KNOW IF IT WAS RELATED TO THE ORIGINAL PROBLEM SINCE MY SERVICE PROVIDER CAN'T DIAGNOSE THE PROBLEM. THE SOCKETS HAVE BEEN REPLACED NUMEROUS TIMES AS WELL AS THE BULBS. *TR

Engine and Engine Cooling
Filed Jul 21, 200861,268 milesIL

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ISSUE WITH HER ENGINE STALLING. WHILE DRIVING 10 MPH, THE VEHICLE COMPLETELY SHUT DOWN AND LOST POWER. THE VEHICLE WOULD NOT ACCELERATE. SHE WOULD USUALLY RESTART THE VEHICLE AFTER COASTING TO THE SHOULDER AND TURNING OFF THE VEHICLE; HOWEVER, IT WAS UNABLE TO BE RESTARTED AFTER THE MOST RECENT FAILURE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE OR IDENTIFY ANY TROUBLE CODES. THE CURRENT MILEAGE WAS APPROXIMATELY 85,000 AND FAILURE MILEAGE WAS 61,268. UPDATED 09/10/08 *BF UPDATED 09/15/08. *JB

Exterior Lighting1 injured
Filed Jul 19, 200890,000 milesGA

I HAVE A 2000 JEEP GRAND CHEROKEE LIMITED AND THIS IS THE SECOND THAT I HAVE WORKED ON AND I HAVE NOTICED THAT THE LICENSE PLATE LIGHTS WIRING HARNESS SEEM TO MELT ON THE BULBS AND I THINK OVER TIME THIS COULD BECOME A BIG RISK OVER TIME. THE HARNESS IS VERY HARD TO REPLACE AND I DON'T THINK MANY PEOPLE WOULD NOTICE CAUSE OF THE LOCATION. I HAVE BEEN BURNED BY THE HOT RUBBER TYPE PLASTIC. THIS IS THE THIRD TIME I HAVE HAD TO REPLACE THE LIGHTS OVER THE YEARS AND EVERY TIME IT JUST GETS WORST. ONCE ON MY 1999 JEEP GRAND CHEROKEE LAREDO THE LIGHT HOSING WAS BURNED. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jul 17, 2008150,000 milesCA

MY BLEND DOOR THAT CONTROLS MY HEAT AND A/C ON MY 2000 JEEP GRAND CHEROKEE IS BROKEN. I'VE DONE A LOT OF RESEARCH ON THIS PROBLEM. THERE ARE ALOT OF JEEP OWNERS WITH THE SAME/SIMILAR PROBLEM. THIS SHOULD TOTALLY BE A RECALL AND SHOULD BE FIXED BY JEEP/CHRYSLER. *TR

Latches/Locks/Linkages
Filed Jul 15, 2008115,000 milesMI

KEYLESS ENTRY NO LONGER FUNCTIONAL ON FRONT DRIVER AND PASSENGER DOORS. LOCKS MUST BE MANUALLY OPERATED. ACTUATOR MAKES A LOUD GRINDING/DRILLING NOISE. *TR

Engine and Engine Cooling › Cooling System
Filed Jul 14, 2008NJ

JEEP GRAND CHEROKEE, 2000 LOSING ANTI FREEZE AND AC R134 WITH NO OBVIOUS SOURCE OF LEAK. FULLY SERVICED WITH COOLANT. ANTI FREEZE ABOUT 1/2 WEEK. AC ABOUT A CAN EVERY TWO WEEKS. *TR

Latches/Locks/Linkages
Filed Jul 8, 200862,000 milesCA

3 OF MY DOORS HAVE TO BE EITHER MANUALLY LOCKED OR UNLOCKED. THE KEYLESS FUNCTION NO LONGER WORKS CORRECTLY FOR THEM. BOTH PASSENGER DOORS DO NOT UNLOCK WITH THE KEYLESS/ELECTRONIC FOB, THE DRIVERS DOOR DOES NOT LOCK WITH THE KEYLESS/ELECTRONIC FOB, ONLY MANUALLY. ANYTIME THE KEYLESS/ELECTRONIC FOB IS USED A NASTY GRINDING NOISE COMES FROM 1 OR MORE OF THE DOORS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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