TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SHUT OFF INDEPENDENTLY AND LOST ALL POWER WITHOUT ANY WARNING. THE FAILURE HAD RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 250,000.
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. *TR
THE TRUCK SEEMS TO HAVE LOST POWER TO DRIVE AND ALSO TO PROVIDE PROPER TO THE RADIO WHICH GOES IN AND OUT. WHILE DRIVING THERE WAS NO ENGINE LIGHT THAT CAME ON AND THE TRUCK STARTED HESITATING TO KEEP GOING. AT 0 TO 40MPH IT WAS ACTING LIKE IT WANTED TO SHUT OFF BUT AS I GAVE IT MORE GAS IT SEEMED TO GET BETTER AND THE MUSIC CAME IN CLEARER BUT THEN IT WOULD JERK LIKE IT WAS GOING TO SHUT DOWN. I HAVE HAD THE STARTER, ALTERNATOR, ENGINE AND SPARK PLUGS CHANGED AND CHECKED BUT IT STILL IS DOING THE SAME THING. THIS IS UNSAFE WITH MY KIDS IN THE CAR AND NO WARNING LIGHT TO SAY THAT ANYTHING IS WRONG. THIS NEEDS TO BE ADDRESSED I'VE SEEN TOO MANY TRUCKS WITH SIMILAR ISSUES LIKE MINES. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE INPUT AND OUTPUT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
MY WIFE WAS DRIVING IN TRAFFIC AND THE JEEP STOPS IN TRAFFIC. IT TOOK HER S COUPLE OF MINUTES TO GET IT FRANKED. AS SOON AS SHE PULLS OFF IT SHUTS OFF AGAIN. REALLY IN FRIDAY TRAFFIC HERD IN ATLANTA. DANGEROUS!! *TR
GAS TANK SHIELD HAS RUSTED OUT AND PIECES ARE MISSING, THIS SHOULD BE RECALLED FOR A SAFETY HAZARD THAT THE GAS TANK CAN BE EXPOSED AND PUNCTURED BEING FATAL. I BROUGHT THIS TO A JEEP DEALER AND THEY SAID TO CALL CHRYSLER CORP. THEY DID NOT TAKE PHOTOS. THE DOORS IN SIDE ARE RUSTED. ALL YEARS ARE BEING RECALLED FOR THIS ISSUE OF THE SHIELD BUT NOT MY YEAR. DO YOU HAVE TO WAIT UNTIL SOMEONE DIES TO RECALL THESE UNSAFE VEHICLE'S?!! JEEPS ARE VERY EXPENSIVE AND I FEEL THAT MINE SHOULD BE FIXED ASAP BY THE COMPANY. *TR
I DON'T REMEMBER TOO MUCH BUT I JUST REMEMBER SWERVING TO AVOID HITTING ANOTHER VEHICLE (HIT IT ANYWAY) AND ENDED UP HITTING ANOTHER VEHICLE HEAD ON (GOING IN THE OPPOSITE DIRECTION). HIS AIR BAGS DEPLOYED BUT MINE DIDN'T. *TR
I WAS DRIVING ON THE FREEWAY WHEN MY 2000 JEEP GRAND CHEROKEE V8 4.7L JUST STALLED OUT WITHOUT ANY WARNING. IT TOOK ABOUT 1 HOUR TO START BACK UP. THEN IT DIED ABOUT FIVE TIMES AFTER THAT. MY JEEP ALSO STALLS OUT WHEN I'M SITTING AT A STOP LIGHT WAITING FOR THE LIGHT TO CHANGE THAN BOMB JUST LIKE THAT MY JEEP STALLS OUT. MOST THE TIME I CAN START IT, BUT SOME TIMES I CAN'T START MY JEEP UNTIL THE NEXT DAY. I ALMOST GET SLAMMED ABOUT 10 TIMES ALREADY. I DON'T FEEL SAFE IN THE JEEP.. I REPLACED MY FUEL PUMP, FUEL FILTER, SPARK PLUGS, CRANKSHAFT POSITION SENSOR, CAMSHAFT POSITIONS SENSOR, BATTERY, BATTERY TERMINALS, AND MY OIL PRESSURE SENSOR. NOTHING HAS HELPED MY STALLING! NOTHING! I TOOK MY JEEP TO 2 DIFFERENT MECHANICS AND THEY CAN'T FIGURE IT OUT. I ALSO CALLED THE JEEP DEALERSHIP HERE IN ALBUQUERQUE, NEW MEXICO AND I TALKED TO THE TECHS AND MECHANICS AND THEY ALL SAID THEY NEVER SEEN THAT BEFORE. I CALL BS ON THAT. IF YOU LOOK ON GOOGLE AND TYPE 2000 JEEP STALL OUT, THERE'S 100'S EVEN 1,000'S OF PEOPLE DEALING WITH THE STALL OUT PROBLEM. I DON'T FEEL SAFE IN MY JEEP AT ALL!! I DON'T EVEN WANT MY 6 YEAR OLD IN THE JEEP WHEN I'M DRIVING, SAD THING IS THIS IS MY ONLY CAR!! PLEASE HELP INVESTIGATE THIS PROBLEM. THANKS 2000 JEEP GRAND CHEROKEE V8 4.7L. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
FOR SAFETY, MODIFICATION OF REAR END OF JEEP TO PREVENT A FIRE. I WAS NOT NOTIFIED. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY AND CHIMED. AN INDEPENDENT MECHANIC STATED THAT THE CLOCK SPRING WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT 65 MPH THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE CRANKING SENSOR. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE PULLING OUT OF A PARKING LOT, THE CONTACT HEARD A LOUD BANGING SOUND AND IMMEDIATELY SHUT OFF THE ENGINE. THE CONTACT NOTICED COOLANT LEAKING ON THE GROUND AND STATED THAT FRAGMENTS OF THE FAN ENTERED THE RADIATOR. IN ADDITION, THE FAN SHROUD WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V199000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
TRAVELING ON MAJOR HWY AT 35 MPH WITHOUT WARNING ENGINE SHUTS OFF WON'T START BACK FOR SEVERAL MINUTES AND WHEN IT DOES SMOKE RISES FROM UNDERNEATH THE VEHICLE SMELLING LIKE ITS ON FIRE . IT DOES THIS UP TO 4 TO 5 TIMES DAILY NOW AND HAVE SEEN THE SAME THING BEING SAID BY LOTS OF OTHER PEOPLE THAT HAVE CHANGED EVERYTHING FROM CPM ALL THE WAY DOWN TO EVERY SENSOR HAVE NO IDEA WHAT TO DO NEXT PLEASE HELP. *TR
AS I SAT AT A STOP LIGHT IT TURNED GREEN I ACCELERATED AND AS I DID THE BRACKET ON MY FRONT DRIVER SEAT SEPARATED FROM THE FRAMEWORK OF THE SEAT CAUSING ME TO FALL BACKWARDS UNABLE TO SEE THE ROADWAY MIRRORS OR PROPERLY ACCELERATE OR BRAKE AS ANY DRIVER SHOULD BE ABLE TO CAUSING ME TO LOSE TEMPORARY CONTROL OF THE VEHICLE. I HOWEVER REGAINED CONTROL AND WAS ABLE TO PULL OVER TO THE SHOULDER BUT WAS UNABLE TO DRIVE UNTIL A REPAIR WAS DONE. *TR
VEHICLE JUST STALLS REGARDLESS OF SPEED SEVERAL SENSORS REPLACED STILL STALLS DEALER UNABLE TO FIX OTHER MECHANICS ALSO CANNOT FIX MANY THEORIES ON INTERNET NONE WORK YET MANY PEOPLE HAVE THE SAME PROBLEM NO SOLUTION
A RECALL WAS ISSUED DUE TO THE GAS TANK LOCATION. NOW CHRYSLER SAYS MY VEHICLE DOES NOT NEED IT. I DON'T WANT A FIERY CRASH IF I GET REAR ENDED. PLEASE HELP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING THE ABS LIGHT COMES ON AND STAYS ON ALONG WITH AIR BAG LIGHT AND STAYS ON. *TR
ENGINE STARTED STALLING WITHOUT ANY WARNING WHILE DRIVING AT ANY SPEED, FIRST OCCURRENCE WAS AT ABOUT 35MPH. LOST POWER STEERING, BRAKES ON A SHARP CURVE! DEALER FOUND ECM (ENGINE CONTROL MODULE OR COMPUTER BAD). THAT HAPPENED THE FIRST TIME IN 2010. IT HAS HAPPENED AGAIN IN 6/2013 AND NOW AGAIN IN 3/2014 EXCEPT THE ONE OF THE LAST TWO TIMES THE CAR JERKED AND WOULDN'T ACCELERATE AS WE STARTED TO PASS SOMEONE ON A 2-LANE ROAD. THE JEEP JERKED, IMMEDIATELY STARTED SLOWING AND THEN THE ENGINE DIED CAUSING LOSS OF POWERSTEERING AND POWER BRAKES AND ALMOST BEING HIT FROM BEHIND AS WE WERE NOT QUITE CLEAR OF THE CAR WE WERE PASSING AND HAD NO CHOICE BUT TO SLOW AND MOVE BACK INTO LINE BEHIND THE SLOWER CAR AHEAD OF US, AS THE ENGINE DIED AND TWO OTHER CARS WERE PASSING THE SLOWER CAR FROM BEHIND US ALMOST RAN INTO US!!! THEN WE GOT THE CAR STARTED, DROVE ABOUT ANOTHER 3 MILES TO A BUSINESS, AS WE WERE ON A RURAL ROAD AT THE TIME OF THE INCIDENT. THE CAR WOULD DIE (TWICE MORE) AND NOT GO OVER 59 MPH OR 2600 ENGINE RPM. THE DEALER AND OUR SHOP MANAGER SAYS "THIS IS A HABITUAL PROBLEM WITH A LOT OF CHRYSLER PRODUCTS...THEY HAVE POORLY MADE ENGINE CONTROL MODULES, THE WORST IN THE AUTO INDUSTRY"! THE SHOP MANAGER SAYS "IT'S A REAL SAFETY ISSUE THAT ISN'T BEING ADDRESSED ANYWHERE!" *TR
I CAN'T PUT GAS IN THE TANK UNLESS IT IS AT THE VERY SLIGHTEST FLOW OR IT JUST SHUTS OFF AND SOMETIMES SPEWS GAS BACK OUT AT ME. I HAVE BEEN SOAKED WITH GASOLINE MORE THAN ONCE. I CAN'T EVEN PUT IT ON THE LOWEST SETTING ON THE HANDLE. I SAW THE RECALLS AND CALLED THE DEALER WHO SAID THAT THEY KNOW THAT THIS IS A MANUFACTURERS DEFECT BUT THEY WON'T DO ANYTHING BECAUSE MY VIN ISN'T IN THE RECALL. THIS IS OBVIOUSLY A FIRE HAZARD AND I CAN'T BELIEVE WE CAN'T GET THIS FIXED. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.
SEVERAL MONTHS AGO, I GET A QUACK SOUND WHEN THE DOOR LOCK/UNLOCK IS ACTIVATED. INITIALLY BOTH LOCKS WORKED THEN THE REAR PASSENGER DOOR DOESN'T LOCK BUT UNLOCKS AND THE DRIVER'S PASSENGER DOOR DOESN'T UNLOCK BUT LOCKS. I DID A SEARCH AND FOUND THIS: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TLMUDAEOFDB3HT8FC PAGE WHERE PEOPLE ARE HAVING THE SAME ISSUES. APPARENTLY IT IS A PROBLEM WITH MY 2000 LAREDO THAT PRESENTS ITSELF EVERY FEW YEARS AFTER THE FIX. IS THERE OR WAS THERE EVER A RECALL FOR THIS ISSUE? *TR
DRIVER'S SEAT BECAME LOOSE AND WOBBLY, EVENTUALLY "CLICKING" WHILE DRIVING, AND THEN OBVIOUSLY BROKE AND I WAS RECLINED BACK AND TO THE RIGHT. SEAT REMOVAL FOUND THAT DRIVER'S SEAT FRAME HAD CRACKED AND FAILED. PROFESSIONAL WELDER REPAIRED SEAT FRAME AND STRENGTHENED FRAME WITH ADDITIONAL MATERIAL. THREE YEARS LATER, SEAT FRAME IS FAILING AGAIN. I AM NOT OVERWEIGHT OR OBESE - THIS SEAT FRAME IS DANGEROUS, ESPECIALLY IF IT BREAKS WHILE DRIVING. A SEARCH ON THE INTERNET INDICATES A WIDESPREAD PROBLEM WITH THESE SEAT FRAMES, INCLUDING A REPAIR KIT WEBSITE SINCE CHRYSLER IS NOT TAKING CARE OF THIS ISSUE. IT IS MY OPINION THAT UNDER REGULAR DUTY, A SEAT FRAME SHOULD LAST THE LIFETIME OF THE VEHICLE. *TR
BLOWER MOTOR RESISTOR HEATED UP TO THE POINT THAT THERE WAS SMOKE COMING FROM UNDER THE PASSENGER SIDE GLOVE COMPARTMENT. AFTER FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE WIRES AND THE RESISTOR HAD BOTH BEEN CHARRED AND MELTED. NOT ONLY DO I NO LONGER HAVE ANY HEAT OR A/C BUT I ALSO NO LONGER HAVE A WINDOW DEFROSTER AND THIS POSES A SERIOUS SAFETY ISSUE TO MYSELF, ANY PASSENGERS I MAY HAVE AND AS WELL TO OTHER DRIVERS ON THE ROAD. NOT TO MENTION THE FIRE THAT WAS ONLY BARELY THWARTED OFF.
VEHICLE WAS NOTED WITH STOP LIGHT ACTIVATED IN PARKED POSITION. INVESTIGATION SHOWED FAIL BRAKE SWITCH ADJACENT TO BRAKE PEDAL. PURCHASED NAPA REPLACEMENT PART . INSTALLED REPLACEMENT SWITCH DID NOT FULLY SEAT INTO METAL POCKET ON SUPPORT BRACKET. REPLACED WITH JEEP/CHRYSLER DEALER REPLACEMENT SWITCH WITH SAME CONDITION. UNIT WILL BE PUSHED OUT OF METAL BRACKET FROM QUICK RELEASE OF BRAKE PEDAL. CONCERN IS EXCESSIVE HEAT GENERATED BY CONTINUAL REAR BRAKE LIGHT ACTIVATION. POTENTIAL FOR FIRE HAZARD. I AM FAA CERTIFIED FOR FLIGHT SAFETY SYSTEMS ON AIRCRAFT. THIS INADEQUATELY SECURED SWITCH WOULD NOT BE ALLOWED FOR AIRCRAFT DUE TO HAZARDOUS POTENTIAL FAILURE MODE. SWITCH DESIGN WAS MADE FOR QUICK ASSEMBLY BUT INADEQUATE SECURING TO VEHICLE BRACKET SUPPORT.
HAVE BEEN NOTICING VIBRATION OF THE RADIATOR COOLING FAN WHEN A/C TURNED ON. WHILE BACKING OUT OF DRIVE, HEARD POP NOISE FROM ENGINE COMPARTMENT. PULLED INTO DRIVE, OPENED HOOD AND FOUND THAT RADIATOR FAN HAD DISINTEGRATED, PIERCING RADIATOR SHROUD AND RADIATOR. HOLES IN RADIATOR (RADIATOR NOW LEAKING) AND SHROUD. CALLED CHRYSLER RECALL CENTER AND TOLD THAT THIS WAS NOT COVERED BY RECALL 06V199000. AM REPLACING ALL AFFECTED PARTS AND PERFORMING SERVICE MYSELF. BASED ON ONLINE RESEARCH THIS IS VERY COMMON PROBLEM WITH THIS MODEL AND SHOULD BE INCLUDED UNDER ABOVE MENTIONED RECALL. *TR
FAULTY GAS TANK. GAS LEAKING FROM TANK. STRONG SMELL. *TR
I WAS DRIVING ON AN ON RAMP WHEN I HIT A RAISED BUMP ON THE ROAD. THE FRONT STARTED BUMPING VIOLENTLY ALMOST LIKE A BASKETBALL. WHEN I APPLIED THE BRAKES IT STOPPED AS I SLOWED DOWN. IT HAPPENED ONCE MORE AS I COULD NOT GET OFF THE HIGHWAY FROM THE FIRST INCIDENT. AGAIN, I HIT ANOTHER BUMP AND THE SAME THING HAPPENED. I WAS LUCKY THAT NO ONE WAS RIGHT BEHIND ME OR THERE MIGHT HAVE BEEN A COLLISION. I WENT ONLINE WHEN I GOT HOME TO SEE WHAT THE ISSUE WAS AND FROM WHAT I SAW IT WAS WHAT PEOPLE CALL THE "DEATH WOBBLE". *TR
I AM CONCERNED THAT MY VEHICLE IS NOT GOING TO BE RECALLED. I HAVE READ THAT IF I AM STRUCK FROM BEHIND MY CAR COULD CATCH FIRE. I AM EXPERIENCING SOME OTHER ISSUES WITH THE CAR, ONE OF WHICH IS IT DYING EVERYTIME I PUSH THE ACCELERATOR. SO I AM TERRIFIED THAT IF I PULL OUT INTO TRAFFIC AND IT DIES, LIKE IT DOES REGULARLY, I WILL BE REAR-ENDED AND MY CAR WILL BURST INTO FLAMES AND MY KIDS, INCLUDING AN INFANT, IN THE BACK SEAT WILL DIE IN THE FIRE. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE ANOTHER PERSON, CHILD OR ADULT, LOSES THEIR LIFE! *TR
I AM CONCERNED THAT CHRYSLER IS NOT INCLUDING MY EFFECTED YEAR JEEP BUT IS LEAP FROGGING TO THE 2002-2007 JEEP LIBERTYS. I HAVE THE SAME CONFIGURATION AS THE 1993-1998 JEEPS. DOES NOT SEEM FAIR. *TR
YOU PEOPLE, AT NHTSA LOOK LIKE A GROUP OF "HORSE'S [XXX]" FOR BACKING DOWN. I HAVE COMPLAINED ABOUT THE GAS TANK ON MY 2000 JEEP GRAND CHEROKEE LIMITED AND NOW YOU HAVE ALLOWED CHRYSLER TO "MAKE A DEAL" BY NOT INCLUDING THE 1999 TO 2004 GROUP...WHAT A "CROCK" THAT IS! YOU HAVE THE FACTS...51 DEATHS DIRECTLY ONLY ATTRIBUTED TO PLACEMENT OF THE GAS TANK....STOP SHIRKING YOUR RESPONSIBILITIES AND GET THEM TO RECALL THAT GROUP AS WELL. ENOUGH OF YOUR BEING "BACKED UP AGAINST THE WALL" BY THE AUTO MAKERS....GET OFF YOUR DUFF AND SHOW THEM WHO IS THE BOSS OF OUR SAFETY....ONLY YOU....NOW MAKE IT WORK! A VERY IRATE CUSTOMER.... (AND THIS SHOULD APPEAR EVERYWHERE AND CHRYSLER NEEDS HEAVY DUTY PRESSURE TO RECALL THE '99 TO '04 GROUP...SAME PROBLEM, SAME SITUATION AND WILL HAPPEN AGAIN AND AGAIN....GET IT RIGHT THIS TIME!) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE GAS TANK IS A BOMB. THIS NEEDS TO BE FIXED NOW. 2.7 MILLION JEEPS ON THE ROAD, AND I AM ONE OF THEM. I AM 76 YEARS OLD AND AFRAID TO DRIVE FOR FEAR OF BEING HIT AND BLOWING UP. I LOVE MY FAMILY AND MY LIFE. PLEASE DO SOMETHING ABOUT THIS PROBLEM. ..UPDATED 07-05-13 *BF
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE FUEL TANK WAS EXPOSED UNDER THE VEHICLE. THE DEALER AND THE MANUFACTURER HAD BOTH BEEN CONTACTED. THE CONTACT REFERENCED NHTSA ACTION ITEM: EA12005 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 198,000. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TAIL AND BRAKE LIGHTS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE SOCKETS AND BULBS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 156,000.
THE FRONT SEAT BRACKET HAS BROKEN ALONG WITH MANY OTHERS. THIS ISSUE NEEDS TO BE RECALLED BEFORE THERE IS A FATALITY. *TR
WHEN HEADLIGHTS ARE ON AND YOU STEP ON BRAKES ALL REAR LIGHTS GO OUT. I HAVE NOW BEEN CITED FOR THIS TWICE AND WARNED 3 TIMES. I HAVE HAD THIS ISSUE ADDRESSED WITH 2 LOCAL MECHANICS WHO THOUGHT THEY FIXED BUT YET AGAIN THIS IS BROKEN. I AM GIVING ALL MY HARD WORKING MONEY IN FEES FOR THIS ISSUE. *TR
SUNNY DAY, DRY ROAD. AT THE STOP I HEARD A LOUD 'TOC' SOUND REAR RIGHT SIDE. FELT LIKE THE REAR OF THE CAR HAD SLID. I MADE MY RIGHT TURN AND ACCELERATED ON ROAD WHEN THE CAR STARTED SWAYING LEFT AND RIGHT, I COULD NOT KEEP THE CAR ON THE ROAD AND ENDED UP ON THE LEFT LANE (55M/HR ROAD). MANAGED TO SLOW DOWN AND STOP IN PARKING LOT. MECHANIC SAID EXTREME CORROSION OF FRAME CAUSED SEPARATION OF THE AXLE TO THE RIGHT SIDE TORQUE. AXLE MOVED REARWARDLY TO LEAN AGAINST THE WING. *TR
LIVING IN CHICAGO , MY JEEP HAS A HEATER PROBLEM , FROM DEFECTIVE FACTORY BLEND DOOR THAT BRAKE INSIDE DASH AND CAUSES THE HEATER AND AC NOT TO WORK PROPERLY AND WILL FOG THE WINDSHIELD MAKING THIS A VERY UNSAFE PROBLEM. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NO KEY WARNING LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE MASTER KEY WOULD NEED TO BE CODED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
DRIVER'S SEAT FRONT OUTBOARD ATTACH POINT FAILED DURING NORMAL USE. THE FAILURE WAS IN THE FRAME OF THE SEAT BASE WHERE IT ATTACHES TO THE SEAT ADJUSTMENT TRACK. THIS IS A MANUAL ADJUST SEAT. I AM ORIGINAL OWNER AND OF AVERAGE BUILD. VEHICLE HAS NEVER BEEN INVOLVED IN A COLLISION, ABUSED IN ANY WAY, AND HAS BEEN MAINTAINED IN EXCELLENT CONDITION. I CONDUCTED MY OWN INFORMAL INVESTIGATION. THE SEAT BASE FRAME WHERE IT ATTACHES TO THE SEAT TRACK IS A LIGHT WEIGHT SHEET METAL STAMPING. THE HOLES IN THE STAMPING THAT ACCEPT THE SEAT TRACK ATTACHMENT STUDS ARE SIGNIFICANTLY OVERSIZE COMPARED WITH THE SIZE OF THE STUD. THE SEAT TRACK STUD IS FASTENED TO THE SEAT BASE WITH A BARE NUT THAT IS ONLY SLIGHTLY LARGER THAN THE HOLE DIAMETER. THIS RESULTS IN THE NUT BEARING DOWN ON A VERY SMALL SURFACE AREA OF THE SHEET METAL. HIGH STRESS IS CREATED AT THESE POINTS, ESPECIALLY IF THE NUT IS NOT EXACTLY CENTERED ON THE OVERSIZE HOLE. ALSO, THE FRONT ATTACH POINTS ARE SEVERAL INCHES TO THE REAR OF THE FRONT EDGE OF THE SEAT FRAME, FURTHER INCREASING FORCES ON THESE POINTS FOR ANY REARWARD FORCE ON THE UPPER SEAT BACK. OVER TIME DURING NORMAL USE, THIS RESULTED IN STRESS CRACKING AND SUBSEQUENT FATIGUE FAILURE OF THE SHEET METAL. DURING A HIGH IMPACT EVENT SUCH AS A REAR-END COLLISION, THIS COULD CAUSE SUDDEN FAILURE OF THE SEAT ATTACH POINTS, RESULTING IN LOSS OF CONTROL OF THE VEHICLE, INJURY TO THE FRONT SEAT OCCUPANT, AND INJURY TO ANYONE SEATED IN THE REAR SEAT BEHIND THE FRONT SEAT OCCU
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT CONNECTION WAS FRACTURED. THE CONTACT DISCOVERED THE FAILURE ONCE HE SAT IN THE SEAT AND DISCOVERED A PORTION OF METAL WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000.
BRAKE LIGHTS FAIL WHEN LIGHTS ARE TURNED ON. *TR
I HAVE HAD TO HAVE BY JEEP REPAIRED AT LEAST THREE (3) TIMES IN THE PAST SEVERAL YEARS DUE TO STALLING. THE LAST TIME THEY SAID IT WAS A "WIRING" PROBLEM. I AM CONTACTING YOU AS I JUST READ ON MSNBC.COM ABOUT THIS PROBLEM WITH JEEP PATRIOT SUVS. *TR
LEFT REAR TIRE FAILED AND BLEW OUT AT 70MPH. THE GOOD THING IS THE TIRE DEFLATED RAPIDLY WITH NO LOSS OF CONTROL OF THE VEHICLE. ON INSPECTION OF TIRE IT WAS FOUND THAT THE INNER SIDE WALL HAD A RECTANGULAR RIP/PATCH FROM THE RIM TO THE TREAD. THERE WAS NO DEBRIS OR OTHER ROAD HAZARDS WHEN THE TIRE FAILED. ALL FOUR TIRES HAVE LESS THAN 25000 MILES ON THEM. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A SUDDEN DROPPING NOISE AS THE HEATER FAILED. THE VEHICLE WAS NOT TAKEN TO DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE CONTACT STATED THAT THE HEATER BLEND DOOR ACTUATOR FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE CURRENT MILEAGE WAS 150,000.
I HAVE HAD ONGOING PROBLEMS WITH MY BRAKE AND TAIL LIGHTS. I HAVE REPLACED THE HOUSING, SOCKETS AND BULBS. THE BULBS OVERHEAT AND MELT THE PLASTIC WHICH CAUSES THE LIGHTS TO MALFUNCTION. THE TAIL LIGHTS WILL WORK SOMETIMES BUT THE BRAKE LIGHTS MAY NOT WORK WHEN THE TAIL LIGHTS ARE LIT. THERE HAVE BEEN TIMES WHEN THE TAIL LIGHTS DON'T WORK AND THE BRAKE LIGHTS DO EVEN THOUGH THEY ARE THE SAME BULB. I HAVE SEEN OTHER JEEPS ON THE ROAD WITH THE SAME PROBLEM AND HAVE SEEN MULTIPLE COMPLAINTS ON INTERNET. I'VE CONTACTED JEEP AND THEY CLAIM TO HAVE NO KNOWLEDGE OF THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT BEGAN TO WOBBLE FROM SIDE TO SIDE AND FROM FRONT TO BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE SEAT FRAME WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE PSM MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.THE VIN WAS NOT AVAILABLE.
THE POWER IN DOORS WINDOWS WORKS OFF AND ON. THERE WILL BE NO POINT TO LOCK YOUR DOOR AND THEN YOU CAN'T UNLOCK THE DOOR. THE WINDOWS SOMETIMES ROLL DOWN AND TIMES THEY DON'T. THE LIGHTING ON THE INSIDE OF THE CAR COMES OFF AND ON WITHOUT BEING TURNED ON. HAPPENED ON ITS OWN ANYTIME THE CAR IS STARTED AND CAN'T BE TURNED OFF AT TIMES. THE DASH LIGHTS DON'T WORK SOMETIMES BLINKERS WORK OFF AND ON ANY ELECTRICAL IN THE INSIDE OF JEEP IS MESSED UP. *JB
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, A SUBSTANTIAL AMOUNT OF SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT AND OCCUPANTS EXITED THE VEHICLE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →