Page 4 of 29 · complaints 151–200 of 1,447

2000 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Visibility › Defroster/Defogger/Hvac System
Filed Jun 20, 201259,750 milesPA

THE IN-DASH HEATER/AC BLEND DOOR IS MALFUNCTIONING CAUSING AIR FLOW NOT TO BE PROPERLY DIVERTED BETWEEN LOWER DASH VENTS, DASHBOARD VENTS AND DEFROSTER VENTS. THIS IS CREATING AN UNSAFE CONDITION WHEREBY THE WINDSHIELD WILL NOT CLEAR IN RAINSTORMS AND WILL NOT STAY DEFROSTED IN WINTER DRIVING. A SEARCH ON THE INTERNET AND ALONG WITH DISCUSSIONS WITH A LOCAL DEALER WORKING WITH JEEPS FOR MANY YEARS HAS LED ME TO UNDERSTAND THAT THIS IS A LONG-KNOWN AND VERY COMMON DEFECT WITH JEEP GRAND CHEROKEES. PRICES TO REPLACE THIS BLEND DOOR HAVE RANGED FROM $1000 TO $1500 DUE TO THE FACT THAT THIS IS A VERY LABOR INTENSIVE REPLACEMENT. I CONTACT CHRYSLER ASSISTANCE AND THEY SUGGESTED THAT I CONTACT YOU TO IDENTIFY THIS SAFETY CONCERN SO THAT PERHAPS A TECHNICAL SERVICE BULLETIN (TSB) COULD BE ISSUED AND CHRYSLER WOULD ADDRESS THE DEFECTIVE BLEND DOOR FOR CONSUMERS EXPERIENCING THIS SAFETY ISSUE. *JS

Fuel/Propulsion System
Filed Jun 19, 2012100,000 milesSC

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK ON THE PASSENGER SIDE OF HER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE FAILURE AND STATED THAT THE CONTACT SHOULD NOT DRIVE THE VEHICLE BECAUSE IT WAS A FIRE HAZARD. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Jun 7, 2012102,406 milesCA

AS I WAS PULLING OUT OF MY DRIVEWAY ON THE MORNING OF TUESDAY, JUNE 5 AND HEARD A LOUD CLICKING SOUND COUPLED WITH A STICKING IN MY STEERING WHEEL AS I TURNED IT TO THE RIGHT. AS I CONTINUED TO MY DRIVE, I NOTICED THE CLICKING AND STICKING ALMOST EVERY TIME I TURNED THE STEERING WHEEL TO THE RIGHT (EVEN ON SLIGHT MOTIONS LIKE WHEN PARALLEL PARKING). I TOOK THE CAR TO THE MECHANIC FOR FEAR THE STEERING WOULD STICK AND I WOULD RAM INTO SOMETHING OR SOMEONE. HE TOLD ME EVERYTHING SEEMED FINE ON THE OUTSIDE (NO SIGNS OF THE TYPICAL WEAR AND TEAR OR ANY OF THE COMMON LEAKAGE PROBLEMS). HOWEVER, HE SAID THIS WAS A SERIOUS PROBLEM AND THE VEHICLE SHOULD NOT BE DRIVEN. AFTER CAREFUL INSPECTION HE FOUND THE INTERIOR OF THE GEARBOX CRACKED. WHEN HE LOOKED UP THE PARTS HE SAW THAT THE 2000 AND 2001 STEERING GEAR HAD BEEN RECALLED AND INSTRUCTED ME TO TALK TO MY LOCAL JEEP DEALER (MY LOCAL DEALER IS THE FIGUEROA LOCATION IN DOWNTOWN LOS ANGELES). WHEN I SPOKE WITH THEM, THEY INFORMED ME MY CAR WAS NOT UNDER THE RECALL PARAMETERS AS IT WAS MANUFACTURED IN DECEMBER 1999. HOWEVER, I WOULD LIKE TO NOTE THAT THIS PROBLEM SEEMS FAR MORE REACHING THAN THE SMALL PARAMETERS OF THE DATES OF THE RECALLS. THE SAME PART (#52088272AD) HAS CAUSED THE SAME HAZARDOUS AND COSTLY PROBLEM (STICKING/BINDING/SEIZING) OVER A SPAN OF TWO YEARS OF JEEPS, 2000 AND 2001. THIS SAME PART WAS USED IN JEEPS IN SUBSEQUENT YEARS AS WELL. *JS

Latches/Locks/Linkages
Filed Jun 5, 201250,000 milesNY

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED. WHEN THE CONTACT ATTEMPTED TO LOCK OR UNLOCK THE VEHICLE WITH THE KEYLESS REMOTE, THE LOCKS WOULD MAKE A LOUD BANGING SOUND. THE FAILURE ONLY OCCURRED WHEN SHE USED THE KEYLESS REMOTE. THE REAR PASSENGER SIDE DOOR WAS JAMMED AND COULD NOT BE OPENED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

Structure › Body › Hood
Filed May 10, 2012CA

I WAS ON MY WAY TO WORK DRIVING ABOUT 70MPH ON THE FREEWAY. AFTER A COUPLE OF MINUTES MY HOOD OPENED UP ON ITS OWN AND SLAMMED AGAINST MY WINDSHIELD WHICH CAUSED MY WINDSHIELD TO SHATTER. I WAS NEARLY IN MULTIPLE WRECKS WHILE ON THE FREEWAY BECAUSE 90 TO 95% OF MY WINDSHIELD WAS COVERED BY THE HOOD OF MY CAR. THIS WAS BY FAR THE SCARIEST THING THAT I HAVE EVER FACED. I NEARLY LOST MY LIFE ON THE FREEWAY. I AM NOT ABLE TO DRIVE MY JEEP AT THE MOMENT AND HONESTLY PREFER NOT TO DRIVE IT ANYMORE. I STRONGLY FEEL LIKE SOMETHING SHOULD BE DONE ABOUT THIS. NO ONE SHOULD EVER HAVE TO GO THROUGH THIS. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 21, 2012FL

LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT, RE HIS 2000 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HE SAW A REPORT ON THE NEWS ABOUT GAS TANKS EXPLODING IN REAR END COLLISIONS AND WAS CONCERNED FOR HIS SAFETY. *JB

Seats
Filed Feb 18, 2012148,000 milesMN

THE MOTORS ON THE FRONT SEATS WERE BROKEN WHEN I BOUGHT IT, AND I NOTICED THAT THE DRIVER'S SEAT SEEMED WOBBLY. SHORTLY AFTER PURCHASING THE JEEP THE DRIVER'S SEAT BRACKETS GOT WORSE, SHIFTING WHEN I GOT IN AND RECENTLY BROKE THROUGH. AFTER THE BRACKET BROKE, THE AIRBAG WARNING LIGHT BEGAN GOING OFF WHEN I GO AROUND A CORNER OR CURVE AND THE SEAT SHIFTS. BEGAN RESEARCHING AND FOUND THIS WAS A COMMON PROBLEM WITH MANY THOUSANDS OF COMPLAINTS. I'VE LEFT INSTRUCTIONS WITH MY FAMILY TO SUE JEEP IF I DIE OR GET SERIOUSLY INJURED IN AN ACCIDENT BECAUSE I CAN'T AFFORD TO BUY A DIFFERENT CAR AND CAN'T SELL THIS JEEP WITH A BROKEN FRONT SEAT. *TR

Engine and Engine Cooling
Filed Feb 10, 2012108,000 milesPA

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, WITHOUT ANY WARNING, THE VEHICLE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE IT WAS TURNED OFF AND THEN BACK ON IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE FAILURE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO STATED THEY COULD NOT DETERMINE THE CAUSE OF FAILURE BUT ADVISED HER THAT WAS COMMON IN THAT YEAR, MAKE AND MODEL VEHICLE. THIS FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 108,200.

Visibility
Filed Feb 10, 2012140,000 milesTN

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLEND DOOR AND THE RECIRCULATION BLOWER DOOR WERE BOTH DEFECTIVE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Feb 8, 2012124,000 milesIL

REAR HATCH DOOR WON'T LOCK BOTH REAR PASSENGER AND DRIVER SIDE WON'T LOCK UNLOCK DOOR READ REVIEWS MANY PEOPLE WITH THIS VEHICLE HAVING SAME PROBLEMS. *TR

Seats
Filed Jan 25, 201260,000 milesMT

THE SEAT FRAME ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO WOBBLE PRECARIOUSLY WHILE DRIVING. I HAD IT WELDED, BUT IT SUBSEQUENTLY BROKE IN ANOTHER PLACE. BASED ON INTERNET RESEARCH, I REPAIRED THAT BREAK WITH A BOLT AND NUT. SUBSEQUENTLY, THE FRAME BROKE IN ANOTHER PLACE. I ATTEMPTED ANOTHER REPAIR, WITH POOR RESULTS. IT HAS NOW BROKEN AGAIN, IN A FOURTH PLACE. THE SEAT FRAME IS MADE OF RATHER THIN STEEL, NOT AS THICK AS THAT OF A GOOD COOKING POT. THE SEAT HAS NOT BEEN ABUSED OR MISUSED IN ANY WAY, AND I FIND BY INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM. MY MECHANIC DESCRIBED THE SEAT FRAME AS BEING "MADE FROM A SOUP CAN." THIS IS A VERY DANGEROUS SITUATION, AND I HESITATE TO REPLACE IT WITH A (QUITE EXPENSIVE) USED REPLACEMENT, AS I FEAR IT WILL ONLY BREAK AGAIN. *TR

Seats
Filed Jan 12, 2012121,000 milesMI

DRIVERS SIDE SEAT BRACKET AT BASE OF SEAT BROKE, THE SEAT IS NO LONGER STABLE, IF INVOLVED IN AN ACCIDENT THE SEAT AND SEATBELT COMBINATION COULD PROVE MORE DANGEROUS THAN THE ACCIDENT ITSELF, IF THE BRACKET BREAKS ALL THE WAY WHILE DRIVING THIS COULD CAUSE A MAJOR ACCIDENT!! I AM JUST LEARNING THAT THIS IS A COMMON PROBLEM. THIS NEEDS A RECALL, VERY DANGEROUS!!! *TR

Seats
Filed Jan 9, 2012135,000 milesNY

THE RIGHT FWD SEAT TRACK MOUNT HAS BROKEN ITS WELDS. THE DEMOGRAPHICS OF MY FAMILY ARE ALL NORMAL WEIGHT 195 AND UNDER AND THE VEHICLE IS USED MAINLY FOR ON ROAD TRIPS AND BARELY EVER TRAVELS OFF ROAD. DURING A INTERNET SEARCH FOR A REPLACEMENT SEAT TRACK THAT YIELDED NO RESULTS AND A DEALER VISIT WITH A QUOTE OF 400 DOLLAR FIX. I HAVE LOST ANY RESPECT FOR THE MANUFACTURER THAT SEEMS TO CUT CORNERS WHERE THEY CAN PUT THE GENERAL PUBLIC IN DANGER BY THE USE OF THEIR PRODUCT. *TR

Seats
Filed Jan 6, 2012NC

THE DRIVER'S SEAT BRACKET OR MOUNT IS BROKEN AND THE SEAT IS SET FACING SLIGHTLY TOWARD THE LEFT PILLAR. IN INVESTIGATING THIS SITUATION WE FOUND THAT BRACKET FAILURE IS A VERY COMMON OCCURRENCE FOR THIS MODEL. THIS IS A HAZARDOUS CONDITION AND WARRANTS A RECALL DUE TO ITS FREQUENCY. THIS IS MY WIFE'S VEHICLE AND SHE IS UNSURE ABOUT WHEN THE FAILURE FIRST OCCURRED. *TR

Seats
Filed Jan 5, 2012134,000 milesMI

WHILE DRIVING MY JEEP GRAND CHEROKEE THE DRIVERS FRONT SEAT BEGAN TO ROCK. WHEN I GOT HOME I CHECKED THE SEAT AND FOUND THAT THE METAL FRAME HAD CRACKED IN THREE PLACES. I DID SOME TEMPORARY REPAIRS WHICH DID NOT LAST VERY LONG. I THEN DID SOME RESEARCH AND FOUND THAT MANY OTHER JEEP OWNERS HAD THE SAME PROBLEM. THIS PROBLEM IS A SAFETY HAZARD, AND IS A DANGEROUS. ANY HELP YOU COULD GIVE ME WITH THIS PROBLEM WOULD BE APPRECIATED. I FEEL THAT CHRYSLER SHOULD DO A RECALL FOR THIS PROBLEM. *TR

Fuel System, Gasoline
Filed Jan 3, 2012153,000 milesMI

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS HANGING LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE SKID PLATE THAT HELD THE TANK IN PLACE WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

Seats
Filed Dec 8, 201160,000 milesME

THE BRACKET UNDER THE SEAT SNAPPED IN A FEW DIFFERENT PLACES, IT LOOKS LIKE IT WAS BAD WELDING. I FOUND ONLINE THAT MANY PEOPLE HAD THE SAME PROBLEM. I HAVE TRIED TO WELD IT BACK INTO PLACE, BUT IT ONLY BREAKS AGAIN AND AGAIN. IT MAKES MY SEAT VERY UNCOMFORTABLE AND IT USED TO SQUEAK, BUT I FOUND A WAY TO FIX THE SQUEAK ON MY OWN. THE WHOLE SEAT MOVES FORWARD BECAUSE THE BACK IS NOT ATTACHED AT ALL, VERY UNSAFE. *TR

Seats
Filed Nov 9, 2011100,000 milesCO

DRIVER'S SEAT FRAME IS BROKEN, NOT DUE TO ABUSE OR ANY USE OUTSIDE OF NORMAL USE. *TR

Engine and Engine Cooling
Filed Nov 4, 201150,000 milesNJ

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAN FAILED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS WHERE THE FAN WAS REPLACED. THE FAILURE RECURRED AND THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 95,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Seats
Filed Nov 4, 2011109,122 milesIL

THE FRAME ON THE DRIVERS SEAT ON MY 2000 JEEP GRAND CHEROKEE SNAPPED IN HALF WHICH NEEDS REPLACE OR WELDED.. I FEEL IT IS UNSAFE TO DRIVE. *TR

Exterior LightingFire
Filed Nov 3, 2011120,000 milesOH

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LIGHT BULB WOULD OVERHEAT THE HOUSING AND MELTED THE AREA WHERE THE CIRCUIT BOARD WAS LOCATED. THE FAILURE RECURRED INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDES. THE DEALER ADVISED THE CONTACT THAT THE HOUSING WAS CAUSING THE FAILURE AND DID NOT PROVIDE A REMEDY BESIDES REPLACING THE HOUSING, WHICH THE CONTACT STATED WAS DONE TWICE PRIOR TO THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 198,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electrical System
Filed Nov 2, 2011104,000 milesCA

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITH WARNING. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, HE WOULD HAVE TO WAIT FOR THE COMPUTER TO REBOOT IN ORDER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST DID NOT INDICATE ANY PROBLEMS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WAS OUTSIDE OF THE RECALLED YEAR MODELS. THE FAILURE MILEAGE WAS 104,000.

Visibility
Filed Oct 29, 2011148,000 milesTX

2000 JEEP WJ GRAND CHEROKEE- HEATER/DEFROSTER PROBLEMS DUE TO BLENDER DOOR BREAKAGE.- REPAIR REQUIRES COMPLETE REMOVAL OF DASH TO ACCESS BROKEN UNIT. COSTLY $1500.00 REPAIR FOR A RELATIVELY SMALL PART - 2 DAYS LABOR (AVERAGE)- SAFETY CONCERN NOT BEING ABLE TO DEFROST ON COLD MORNINGS FOR VISIBILITY. *TR

Electrical System
Filed Oct 21, 2011NY

WE HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. WE BOUGHT THIS CAR FROM FLORIDA IN SEPTEMBER OF 2010. WE HAD IT HERE IN NY FOR 2 DAYS BEFORE THE PROBLEMS STARTED. WE LOST ALL OF OUR GAUGES, ALL OF OUR WARNING LIGHTS COME ON, POWER WINDOWS DONT WORK, POWER MIRRORS DONT WORK, COMMAND CENTER GOES DOWN, DOOR LOCKS WORK INTERMITTENTLY. CHRYSLER JEEP IS VERY UNHELPFUL. WE HAVE PUT THOUSANDS OF DOLLARS INTO THIS PROBLEM AND HAVE SEEN ONLINE THAT A LOT OF OTHER PEOPLE ARE HAVING THIS SAME PROBLEM IN THE YEARS 99-2005. IT IS GIVING US A P1686 CODE AND NO ONE SEEMS TO BE ABLE TO FIGURE OUT THE PROBLEM. *TR

Seats
Filed Oct 19, 201186,000 milesCA

FRONT BRACKET HOLDING DRIVER'S SEAT BROKE. FRONT DRIVER'S SEAT NOW ROCKS FROM FRONT LEFT CORNER TO REAR RIGHT CORNER. DRIVER'S SEAT IS UNSTABLE. *TR

Structure › Frame and Members
Filed Oct 7, 2011160,000 milesIL

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME WAS RUSTED AND CAUSED THE FRAME TO SEPARATE ON THE REAR PASSENGER SIDE. THE FAILURE CAUSED THE VEHICLE TO BE PULLED INTO THE LEFT LANE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE DUE TO THE EXTENSIVE CORROSION OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000. UPDATED 02/27/12

Engine and Engine Cooling
Filed Sep 15, 201190,000 milesAL

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE ENGINE UNEXPECTEDLY STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND UPON RESTART THE VEHICLE RESUMED AS NORMAL. THE SIMILAR FAILURE RECURRED TWICE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

Seats
Filed Sep 13, 2011CA

THIS VEHICLE DID MUCH LIKE THE PREVIOUS OWNER'S COMPLAINT'S WITH THE DRIVER'S SEAT. I HAD PULLED IN TO A PARKING SPACE AND THE SEAT JUST COLLAPSED. I'M FORTUNATE THAT I WASN'T DRIVING BUT TRYING TO PARK. WHY HAVEN'T NHTSA ENTERED A RECALL ON THIS??? I'M TRYING TO GET THE SEAT WELDED AS I CAN'T AFFORD TO BUY ANOTHER SEAT OR ANOTHER VEHICLE. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED. AS LONG AS I'VE OWNED CARS I'VE NEVER EXPERIENCED ANY SEAT JUST BREAKING APART LIKE THIS ONE DID. SOMEONE WILL GET KILLED IF THIS HAPPENS WHILE DRIVING. THE FRAME SHOULDN'T GIVE WAY LIKE THIS. IT MUST BE FAILURE ON THE TYPE OF STEEL THAT IS BEING USED ON THE FRAMES. *TR

Seats
Filed Sep 12, 2011110,000 milesMA

THE DRIVERS SIDE SEAT BRACKETS THAT HOLD THE SEAT IN PLACE HAVE GIVEN WAY. THE SEAT NOW ROCKS SIDE TO SIDE & FRONT TO BACK. IT NEEDS SOME SERIOUS REPAIR. THIS IS NOT SOMETHING THAT SHOULD HAPPEN DUE TO NORMAL WEAR AND TEAR, BUT IT DID. I HOPE NOTHING WORSE HAPPENS TO THE SEAT AS I TRY TO FIND SOME WAY TO REPAIR IT. ALMOST 3,000 PEOPLE ON ONE WEBSITE ALONE HAVE REPORTED HAVING PROBLEMS WITH THE DRIVERS SIDE SEAT BRACKETS ON JEEP GRAND CHEROKEES. (HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP) THERE REALLY SHOULD BE A SAFETY RECALL REGARDING THIS FAULTING DESIGN & MANUFACTURING. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED DRIVING AT HIGH SPEED ONLY TO HIT A BUMP IN THE ROAD & HAVE THEIR SEAT COMPLETELY BREAK APART FROM THE BRACKETS & END UP LOOKING AT THE CEILING OF THE VEHICLE AFTER THE SEAT FALLS BACKWARDS. *TR

Engine and Engine Cooling › Cooling System1 injured
Filed Aug 17, 2011168,000 milesGA

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, HE LIFTED THE HOOD UP AND THE RADIATOR EXPLODED. THERE WAS ANOTHER PERSON ON THE SCENE WHO WAS BURNED ON HIS CHEST AREA AND WAS TAKEN TO THE HOSPITAL. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 168,000.

Electrical System
Filed Aug 15, 2011109,000 milesAL

I RECENTLY BOUGHT A 2000 JEEP GRAND CHEROKEE LAREDO AND HAVING DONE HOURS OF RESEARCH I AM HAVING THE SAME PROBLEM AS MANY OTHER JEEP OWNERS. MY ALARM IS FAULTY AND OFTEN DOES NOT START, I HAVE NOT BEEN ABLE TO USE VEHICLE IN OVER A WEEK. I HAVE TRIED EVERYTHING JEEP TOLD ME TO DO TO OVERRIDE ALARM, IT DOES NOT WORK. I ALSO HAVE A "QUACK" IN MY DOOR LOCKS. I SUSPECT I WILL NEED A NEW ACTUATOR. I DON'T UNDERSTAND HOW THEIR IS NOT A RECALL ON ANY OF THESE THINGS, I HAVE READ LITERALLY HUNDREDS OF COMPLAINTS ABOUT THE ANTI-THEFT SYSTEMS IN THESE CARS AND IT COSTS ALOT OF TIME, MONEY AND FRUSTRATION TO FIX. I WILL NEVER BUY ANOTHER JEEP NOR WILL I EVER RECOMMEND A JEEP. *TR

Unknown or Other
Filed Aug 6, 2011FL

ELECTRICAL SYSTEM FAILURE, SOME TIMES TAIL LIGHTS, SOME TIMES BRAKE LIGHTS , SOMETIMES ALL REAR LIGHTS GO AND STAY OUT. HOOD AND TAIL GATE DO NOT STAY UP, RADIO AND SEAT POSITION DO NOT ALWAYS WORK. NOW REAR BLINKERS DO NOT WORK. CAN NOT DRIVE AT NIGHT DUE TO THIS.

Electrical System
Filed Aug 4, 2011150,000 milesFL

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WOULD STALL AT DIFFERENT SPEEDS INTERMITTENTLY. AFTER THE VEHICLE STALLED IT MAY OR MAY NOT RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Air Bags › Frontal
Filed Aug 2, 2011155,500 milesNJ

AIRBAG EXHIBITS INTERMITTENT BEHAVIOR. KNOWN CLOCKSPRING DEFECT. *KB

Seats
Filed Jul 27, 2011148,958 milesWA

DRIVER SEAT BROKEN RAIL. SEAT STARTED SQEAKING THEN FELL APART COMPLETELY. *TR

Seats
Filed Jun 26, 2011130,000 milesVA

OWN A 2000 JEEP GRAND CHEROKEE LAREDO AND FRONT DRIVERS SEAT CARRIAGE HAS BROKEN DUE TO A POOR DESIGN. STARTED SQUEAKING AND POORLY BUILT METAL FRAME WILL CRACK AND COME LOOSE FROM FOUNDATION LEAVING YOU LOOKING AT THE OVERHEAD WHILE TAKING OFF FROM A GREEN LIGHT. VERY DANGEROUS! DOES SOMEONE NEED TO DIE BEFORE JEEP NOTICES THIS IS A FACTORY PROBLEM AND ISSUE A RECALL FOR THIS POTENTIALLY LIFE AND DEATH ISSUE? *TR

Visibility › Defroster/Defogger/Hvac System
Filed Jun 26, 2011LA

2000 JEEP GRAND CHEROKEE, BLEND DOORS, AND DRIVERS SEAT. *TR

Engine and Engine Cooling › Cooling System
Filed Jun 24, 2011100,000 milesTX

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN TO OVERHEAT AND SHAKE. THE VEHICLE WAS STOPPED AND TOWED TO AN AUTHORIZED DEALER. THE CONTATC WAS INFORMED THAT THE ELECTRIC COOLING FAN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Seats
Filed Jun 20, 201185,000 milesOH

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WOULD CONTINUOUSLY FAIL AND WOULD MOVE INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE BRACKETS FOR THE SEAT WERE REPLACED FOUR TIMES BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FAILURE CONTINUOUSLY RECURRED DUE TO THE WEAKNESS OF THE METAL. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 137,000.

Seats
Filed Jun 13, 2011NC

DRIVER'S SEAT MOUNTING BRACKET BROKE ON FRONT LEFT SIDE CAUSING SEAT TO WOBBLE.

Fuel System, Gasoline
Filed Apr 29, 2011121,000 milesCA

I HAVE BEEN GETTING THE RUN AROUND FORM CUSTOMER SERVICE AT CHRYSLER. I HAVE A JEEP GRAND CHEROKEE,AND WAS PLANNING ON BUYING ANOTHER. BUT>>> COMMENTS: --------- MY 2000 JEEP GRAND CHEROKEE WITH A 4L ENGINE STALLS WHEN TURNING LEFT IF THE FUEL LEVEL IN THE TANK IS BELOW 1/4. THE VIN NUMBER IS; [XXX] THIS IS VERY DANGEROUS, AND COULD CAUSE A SERIOUS ACCIDENT IF I AM NOT ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. LAST WEEK I HAD THE LOCAL DEALER CHECK THE VEHICLE. THEY SAID IF IT WERE THE SENSING UNIT IN THE GAS TANK, IT WOULD BE COVERED UNDER A RECALL. THEY SAID IT WAS THE FUEL PUMP ITSELF, NOT THE SENSOR, AND THEREFORE, I WOULD HAVE TO PAY AROUND $1000.00 TO HAVE THE FUEL PUMP REPLACED. THERE IS NOTHING WRONG WITH THE PUMP, THERE IS SOMETHING WRONG WITH THE PICKUP DEVICE WHENTHE TANK LEVEL DROPS BELOW 1/4, AND THIS HAPPENS OVER A PERIOD OF TIME. I HAVE CHECKED SEVERAL WEB SITES AND FOUND QUITE A NUMBER OF PEOPLE COMPLAINING ABOUT THE SAME SITUATION. I CALLED CHRYSLER TODAY AT 1-800-992-1997 AND WAS TOLD I WOULD HAVE TO SPEAK WITH CUSTOMER SERVICE AT 1-800-853-1403. WHEN I CALLED THIS NUMBER I SPOKE TO A REPRESENTATIVE AND I EXPLAINED WHAT THE PROBLEM WAS AND I WAS TOLD THE VEHICLE WAS TOO OLD FOR THEM TO DO ANYTHING ABOUT IT. I ASKED TO SPEAK TO HIS SUPERIOR, AND WAS DENIED A NAME. WHEN I ASKED FOR A NAME, SHE ASKED "IS ANYTHING ELSE I CAN HELP YOU WITH AND TOLD ME THANKS FOR CALLING. THIS IS NOT AN ANOMALY WITH MY 2000 JEEP GRAND CHEROKEE, ACCORDING TO THE SITES I VISIT

Seats
Filed Apr 26, 2011215,000 milesWI

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FRONT DRIVER SEAT BRACKET FRACTURED. THE CONTACT REFERENCED NUMEROUS COMPLAINTS FOUND ONLINE REGARDING THE DRIVER SIDE SEAT BRACKET FOR HIS YEAR, MAKE AND MODEL. THE MANUFACTURER WAS NOT CONTACTED NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 215,000.

Exterior Lighting
Filed Apr 2, 2011FL

REAR TAILLIGHTS STOP WORKING, CONTACTS DETERIORATE AND BURN. THIS IS A SERIOUS PROBLEM BECAUSE TAILLIGHTS WILL GO OUT WITHOUT WARNING TO DRIVER AND CAN CAUSE AN ACCIDENT OR THE DRIVER TO BE TICKETED BY LAW ENFORCEMENT FOR FAULTY EQUIPMENT RELEASED BY JEEP. TAILLIGHTS HAVE TO BE REPLACED. *TR

Seats
Filed Mar 26, 2011160,000 milesCA

FRONT DRIVER SEAT BRACKET (LEFT SIDE) HAS BROKEN, AND THE BACK OF THE SEAT, RIGHT SIDE IS BROKEN WHICH MAKES THE SEAT LEAN TO THE RIGHT. TRIED TO WELD AND NOW THE FRONT PART OF THE BRACKET HAS COMPLETELY BROKEN OFF. *TR

Seats
Filed Mar 19, 2011MN

FRONT DRIVER'S SIDE SEAT FRAME HAS CRACKED AND IS NOW COMPLETELY SEPARATED FROM THE FLOORBOARD. I HAVE HAD IT REPAIRED ONCE ALREADY BY WELDING THE SEAT BACK TOGETHER. CLEARLY, WITH THE NUMBER OF COMPLAINTS ABOUT THIS EXACT PROBLEM ON THE INTERNET, THERE IS IN ISSUE. *TR

Visibility
Filed Feb 26, 2011130,000 milesNY

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER BROKEN. *TR

Seats
Filed Feb 20, 2011120,000 milesUT

I WAS DRIVING DOWN THE ROAD AT ABOUT 40 MPH AND MY SEAT STARTED TO WOBBLE. I STOPPED THE VEHICLE AND LOOKED AT THE SEAT. THE SEAT BRACKET HAD BROKEN. THERE WAS NO KNOWN STRAIN ON THE SEAT AND NO ACCIDENT. I'M STILL AT WORK SO I HAVEN'T BEEN ABLE TO TRY AND FIND REPLACEMENT PARTS YET. A FEW MONTHS AGO A COWORKER WITH THE SAME VEHICLE HAD HIS SEAT BREAK COMPLETELY AND HE ENDED UP LAYING DOWN IN THE CAR. *TR

Seats
Filed Feb 8, 2011150,000 milesCA

2000 JEEP GRAND CHEROKEE .. DRIVER AND PASSENGER SEATS BROKE FROM BOTTOM BRACKETS ... VERY DANGEROUS. MY DRIVER AND PASSENGER SEATS ARE UNATTACHED TO THE FLOOR AND ARE LOOSE ...THERE ARE ALOT OF COMPLAINTS ON THIS MODELS! *TR

Seats
Filed Feb 3, 201184,268 milesTX

DRIVER SEAT FRAME BROKEN. REGULAR DRIVING JUST SNAPPED TEMPORARY FIX WITH A C CLAMP. NOT SAFE, WHAT GOOD IS HAVING A SEAT BELT ON IF YOUR SEAT IS NOT SECURE? *TR

Seats
Filed Feb 2, 2011161,000 milesIN

DRIVERS SEAT FRAME AND SEAT BROKEN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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