WHEN APPLYING BRAKES STEERING WHEEL VIBRATES. DEALER HAS INSPECTED AND DETERMINED THAT FRONT BRAKE ROTORS WERE BAD.CONSUMER STATED THAT DEALER HAS REPLACED FRONT BRAKE ROTORS, BUT NOT FRONT BRAKE PADS. *AK
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE BRAKES STARTED TO SHIMMY AT ABOUT 15,000 MILES ON THE VEHICLE. IT BECAME A SAFETY ISSUE WITH VIOLENT SHAKING WHEN DECELERATING AT 25,000 MILES AND WAS BROUGHT INTO BURNSIDE MOTORS (WHERE IT WAS PURCHASED). THE GARAGE DIAGNOSED THE ROTORS AND BRAKE PADS NEEDED REPLACING. ROTORS SHOULD NOT BE A NORMAL WEAR ITEM WITH ONLY 25,000 MILES ON A VEHICLE. DAIMLER CHRYSLER REFUSED TO COVER THE COST AND INSTALLATION OF THE NEW ROTORS.*AK
ROTORS ARE PULSATING PREMATURELY DEL. CLAIMS PROBLEM COMMON NOT WARRANTY SOME FAIL AT 8000 MILES. WHY?*AK
CAR WITH ABOUT 10K MILES HAS BRAKING PROBLEM. AT OVER 50 MPH, STEERING SHIMMIES AND SHAKES. DIFFICULT TO BRAKE. DEALER SAYS ROTORS NEED TO BE REPLACED. ROTORS ARE NOT AVAILABLE, ON BACKORDER. OTHER JEEPS HAVING SAME PROBLEM? DEALER EXPECTS ME TO PICK UP COST OF OVER $400. SEEMS LIKE A MFG. DEFECT ON A RELATIVELY NEW CAR. MUST DRIVE IN CURRENT CONDITION UNTIL BRAKE ROTORS ARE DELIVER. DANGEROUS SITUATION. *AK
ROTORS HAD TO BE TURNED THREE TIMES AFTER EVERY 7000 - 7500 MILES DUE TO HEAT BUILD UP IN ROTORS WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. THIS HEAT BUILD UP WAS CAUSING ROTORS TO WARP, AND VIBRATION IN VEHICLE. DEALERSHIP AT FIRST REPLACED BRAKE PADS IN AN EFFORT TO REDUCE HEAT BUILD UP. HOWEVER, SINCE THEN, HAD ONLY TURNED ROTORS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
FRONT END AND STEERING WHEEL SHAKE BADLY WHEN BRAKING AT 40-50+ MPH. BRAKES SEEM TO "GRAB." DEALER SAYS ROTORS ARE BAD; ONLY HAS 13,300 MILES ON VEHICLE; DEALER SAYS NOT COVERED BY WARRANTY.*AK
CONSUMER STATES STEERING WHEEL VIBRATES VIOLENTLY WHILE BRAKING AT VARIOUS SPEEDS, FRONT ROTORS WERE REPLACED TWICE AND TURNED TWICE, DEALERSHIP STATES THEY WILL NOT FIX PROBLEM AGAIN, CONSUMER WAS TOLD BY DEALER THAT THEY SEE THIS PROBLEM WITH THIS TYPE OF VEHICLE EVERYDAY. *JB
STEERING WHEEL/COLUMN IS MAKING A CLICKING NOISE WHEN WHEEL IS TURNED, AND STEERING WHEEL FEELS AS IF IT IS LOOSE. ALSO, WHEN WHEEL IS TURNED A BEEPING NOISE IS EMITTED ON A RANDOM OCCURRENCE. DEALERSHIP HAS EXAMINED VEHICLE, AND CHANGED GEAR BOX THREE (3) TIMES. HOWEVER , PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
STEERING COLUMN HAD VIBRATION THAT HAS BEEN GETTING PROGRESSIVELY WORSE. TOOK VEHICLE TO A DEALERSHIP THAT EXAMINED VEHICLE. DEALERSHIP DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE RESURFACED. ALSO, PADS HAD TO BE REPLACED. *AK *JB
I WAS TRAVELING AT 65 MPH WHEN I APPLIED MY BRAKES TO NEGOTIATE A CURVE. THE FRONT END OF THE JEEP BEGAN TO SHAKE VIOLENTLY AND I WAS NOT ABLE TO STOP IN TIME. I WENT OFF OF THE ROAD MOMENTARILY AND I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. UPON MECHANICAL INSPECTION IT WAS FOUND THAT THE ROTORS NEEDED RE-SURFACING. THE ROTORS WERE RESURFACED AND THE PROBLEM WAS ELIMINATED. THE CERTIFIED JEEP MECHANIC WHO FIZED MY VEHICLE STATED THAT HE HAS NOTICED AN UNUSUALL AMOUNT OF JEEP VEHICLES THAT NEED THEIR ROTORS RE-SURFACED WHEN HAVING LOW MILEAGE. I SEE THAT AS A DEFECT SINCE I HAVE OWNED MANY NEW CARS AND THIS IS THE FIRST TIME THAT I HAVE SEEN WHERE ROTORS HAVE TO BE RE-SSURFACED SO SOON. MY JEEP IS OWNED BY MY WIFE AND IT IS OUR FAMILY VEHICLE WHICH IS DRIVEN WITHIN IN NORMAL LIMITS. EVEN MY POLICE CAR THAT I DRIVE AT WORK (WHICH IS DRIVEN HARD) DOES NOT NEED IT'S ROTORS RE-SURFACED YET. I HAVE ALSO RE-SEARCHED AND FOUND THAT OTHER JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEMS WITH ROTORS. I HOPE THAT YOU WILL LOOK INTO THIS MATTER. IN ALL MY DRIVING, I HAD NEVER EXPERIENCED SUCH A TENSE MOMENT WHEN I TRIED TO BRAKE TO NEGOTITATE THAT CURVE. I WAS DOIND 65 MPH, HOWEVER I HAD BEGAN TO SLOW DOWN FOR THE CURVE AND I COULD NOT DUE TO, IN MY OPINION, DEFECTIVE ROTORS. THANK YOU.*AK
WHEN BRAKING EXPERIENCING VIOLENT VIBRATION DURING DEACELERATION/ ROTORS ARE WARPED AT 26,000 MILES. DRIVING CONDITIONS EXPERIENCED BY VEHICLE ARE 80% HIGHWAY DRIVING.
SEVRE BRAKE SHUDDER WHEN SLOWING FROM HIGHWAY SPEEDS. BRAKES PULSATE WHEN APPLIED ON IN TOWN DRIVING. WE OWN 2, JEEP GRAND CHEROKEES AND HAVE THE SAME PROBLEM WITH BOTH VEHICLES. PARTS WERE BACKORDERED WHICH INDICATES THE DEMAND IS GREATER THAN THE SUPPLY. I BELIEVE CHRYSLER KNOWS THEY HAVE A PROBLEM BUT ARE FAILING TO CONSIDER THE SAFETY OF CONSUMERS. WE CONTACTED CHRYSLER TO SEE IF WE COULD GET THEM WARRANTIED. ONE THEY DID THE OTHER THEY DENIED. THIS IS OUR 3RD JEEP PURCHASE. WE REALLY DO LIKE THE VEHICLES BUT IF WE CAN'T GET SOME SATISFACTION IT MAY VERY WELL BE THE LAST ONES WE BUY.*AK
CONSUMER STATES WHILE DRIVING HE NOTICED A SIGNIFICANT VIBRATION WHEN BRAKING, UPON CALLING DEALERSHIP AND CHECKING WARRANTY CONSUMER FOUND THAT BRAKES WERE WARRANTED FOR 12000 MILES, FRONT BRAKE PADS AND FRONT ROTORS WERE REPLACED. *JB
THIS IS THE 2ND TIME FOR THE BRAKES SHUTTERING. ALSO, ALWAYS PULLS TO RIGHT *AK
REAR DISC BRAKES ON THE VEHICLE WERE DEFECTIVE FROM DATE OF PURCHASE WHICH IS WHY I HAD THE ACCIDENT DESCRIBED IN THE PREVIOUS SECTION. WHEN I ASKED MY DEALERSHIP TO CHECK THE BRAKES NUMEROUS TIMES BEFORE AND AFTER THE ACCIDENT NOTHING WAS DONE BY MY DEALERSHIP. THEY FINALLY INSTALLED NEW REAR DISC BREAKS ON 3/26/2001 WHEN I COMPLAINED ONE MORE TIME THAT THERE WAS VIBRATION IN THE STEERING WHEEL AND THE WHOLE CAR WHILE BRAKING. FROM THE TIME FRAME GIVEN IT LOOKS LIKE MY DEALERSHIP WAS TRYING TO CHARGE ME FOR NEW REAR BRAKES AFTER THE WARRANTY ON THEM EXPIRED BUT I HELD MY GROUND AND GOT IT FIXED FOR FREE. IF THE BRAKES WERE IN NORMAL CONDITION, I WOULD HAVE AVOIDED THE ACCIDENT THAT I WAS IN AND WOULDN'T HAVE HAD $5000 OF DAMAGE TO MY VEHICLE. I HAVE ALL OF THE PAPERWORK TO PROVE MY POINT.
THE QUADRA DRIVE SYSTEM INCLUDES THE DIFFERENTIAL, TRANSMISSION, AND GEROTOR COUPLINGS AND PUMPS. WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING FROM ONE GEAR TO THE NEXT IT HESITATES IN NEUTRAL LONG ENOUGH FOR ALL THE POWER TO BE TRANSFERRED TO THE FRONT WHEELS. WHEN THE TRANSIMSSION DOES ENGAGE THE NEXT GEAR ALL OF THE POWER IS TRANSFERRED BACK TO THE REAR WHEELS RESULTING IN A LOUD THUD. I DO NOT KNOW HOW THE VEHICLE WOULD RESPOND WHEN ROAD CONDITIONS WERE NOT OPTIMAL. THE MANUFACTURE RESPONSE HAS BEEN THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM.
TRANSMISSION SHIFTS VERY ROUGHLY BETWEEN 1-2 AND 2-3 GEARS. *AK THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT NO SOLUTION WAS FOUND. *YH
WHENEVER PUSHING ON ABS BRAKING SYSTEM, THEY WOULD FAIL TO ENGAGE. WOULD BE VIBRATING. ALUMINUM RIMS WERE CRACKED. WHEN SHIFTING INTO 4-WHEEL DRIVE WOULD SMELL SOMETHING BURNING. TAKING VEHICLE TO DEALERSHIP.*AK ALSO, THE TRANSMISSION FAILED TO SHIFT CORRECTLY. *YH
TIRE FAILED AT SIDEWALL FOR UNKNOWN REASON. NO ROAD HAZARD DAMAGE FOUND. NO TREAD DAMAGE FOUND. TIRE JACK FAILED TWICE, RESULTING IN NEAR-INJURY TO STATE TROOPER ASSISTING US. TIRE JACK IS INSUFFICIENT FOR WEIGHT, HEIGHT OF JEEP GR. CHEROKEE. I HAD SAME TIRE JACK FAILURE ON MY 1997 JEEP GR. CHEROKEE AND REPORTED IT TO CHRYSLER THEN (VIA THE DEALER). *AK (DOT NUMBER: M69LDVWR46 TIRESIZE: P245/70R16)
WHILE DEPRESSING BRAKES NOTICED A HARD VIBRATION IN FRONT OF VEHICLE. TECHNICIAN STATED MANUFACTURER HAD WRONG BRAKES PADS ON. *AK CONSUMER STATES THE BRAKE PADS WERE NOT DISAPATING THE HEAT AND WHILE THE DEALER REPRESENTATIVE STATED THERE WAS 50 PERCENT OF THE PADS LEFT, THE HEAT HAD WARPED THE FRONT DISCS. *SLC
ROTORS WARP WHILE CONSUMER IS DRIVING, CAUSING BRAKE PADS TO HEAT UP. THEN WHEN GOING THROUGH WATER PADS QUICKLY COOL DOWN. THIS HAS OCCURRED ON HIS 1998, GRAND, CHEROKEE. NOTIFIED DEALER.*AK *SLC
CONSUMER WAS TRAVELING ABOUT 20 MPH ON A TWO LANE HIGHWAY AND ANOTHER VEHICLE CROSSED OVER INTO CONSUMER'S LANE AND HIT HER HEAD-ON. UPON IMPACT, DUAL AIRBAGS DIDN'T DEPLOY. VEHICLE HAD TO BE TOWED, AND CONSUMER WAS TRANSPORTATED TO HOSPITAL. *AK
EXACT PROBLEM AS DESCRIBED IN SERVICE BULLETIN NUMBER 050100A. THIS IS LIKELY TO RECUR!. NO SAFETY DEFECT MENTIONED. *AK
CONSUMER NOTICED VEHICLE PULLED VERY HARD TO RIGHT TAKEN TO DEALER, AND COULD NOT FIX PROBLEM. *AK
THERE IS A PROBLEM WITH ELECTRICAL SYSTEM CAUSING FUEL LIGHT TO COME ON OR NOT COME ON WHEN FUEL IS LOW. ALARM SYSTEM IS MALFUNCTIONING. DRIVER'S SEAT MEMORY IS NO LONGER FUNCTIONAL. KEYLESS REMOTE WORKS SPORADICALLY. OWNER HAS BEEN TO DEALER NUMEROUS TIMES FOR THESE INTERMITTENT PROBLEMS.*AK
EXPERIENCING WHAT THE DEALERSHIP CALLS A HONKING NOISE IN THE STEERING WHEEL SOMETIMES WHEN MAKING RIGHT TURNS. THE DEALERSHIP HAS TRIED TO FIX THE PROBLEM TWICE NOW BY PUTTING TWO STEERING GEAR ASSEMBLIES IN AND THE PROBLEM STILL EXISTS. NOW THEY THINK THE TUBING FOR THE STEERING WHEEL FLUID IS THE PROBLEM AND THAT IT NEEDS TO BE RE-DESIGNED. THEY THINK THE TUBE IS TO SMALL. COULD THIS PROBLEM POSSIBLY CAUSE ME ANY SAFETY PROBLEMS WHILE DRIVING? WHAT SHOULD I DO CONSIDERING THEY ARE TELLING ME THAT THEY HAVE TO RE-DESIGN THIS TUBING?
WHEN TOWING A VEHICLE BEHIND A MOTORHOME, DRIVER IS SUPPOSED TO LEAVE KEY IN UNLOCKED POSITION, HOWEVER SOMETIMES IT WILL AUTOMATICALLY GO INTO LOCK POSITION CAUSING FRONT WHEELS TO LOCK AND SHRED, $4000 DAMAGE TO VEHICLE WAS DONE. *SLC
LEAKING GAS, COMING OUT OF HOSES BETWEEN GAS TANK FILL AND GAS TANK, HAVE TIGHTEN 2 HOSE CLAMPS 3 TIMES, HOSES SEEM TO BE DRYROTTED WON'T HOLD FUEL INJECTION PRESSURE
HAD REPLACED BRAKE ROTORS TWICE AND IS HAPPENING A THIRD TIME. CHRYSLER NEEDS TO BE INFORMED BY SOMEONE WITH AUTHORITY AND ACTION NEEDS TO BE TAKEN TO FIX THE PROBLEM. I HAVE ASKED FOR A REPLACEMENT VEHICLE AND WAS TOLD "NO" BY A SECRETARY OF CHRYSLER. THERE IS NO WAY OF TALKING TO ANYONE WHO HAS ANY STANDING OR WHO MAKES THESE DECISIONS. PLEASE HELP. SPENT A LOT OF MONEY ON VEHICLE THINKING THAT IT IS RELIABLE. PLEASE RESPOND WITH SOME ADVICE. *AK
STEERING MAKES POPPINGS SOUND -DEALER SERVICE DEPT C/N FIX. *AK
WHILE USING HEADLIGHTS ON LOW BEAM HEADLIGHTS DO NOT EXTEND, GIVE POOR VISIBLITY. *AK CONSUMER STATES THAT ANYTHING IN THE ROAD CAN NOT BE SEEN. *SLC
GOODYEAR, MERITHON ST225/75R15, COACHMAN, CATALINA 5TH WHEEL RV. WHILE TOWING WITH FOUR WHEELS ON GROUND RIGHT FRONT TIRE SHREDDED. THERE WAS A LOT OF DAMAGE.*AK
MY HUSBAND WAS BACKING THE JEEP OUT OF THE DRIVEWAY. ONCE THE JEEP WAS PUT IN DRIVE IT ACCELERATED WITHOUT TOUCHING THE GAS PEDAL. IT TOOK MY HUSBAND TO PUT BOTH FEET ON THE BRAKE TO STOP AND PLACE THE JEEP IN PARK. WHEN THE ENGINE STOPPED REVING HE WAS ABLE TO PUT THE JEEP IN DRIVE AND PROCEED DOWN THE DRIVEWAY. HE DROVE ABOUT 15 FEET AND THE JEEP STALLED. NOW I DRIVE THIS JEEP ON AVERAGE ABOUT 800 MILES PER WEEK. I DID TAKE THE JEEP OVER TO CHRYSLER TO HAVE THEM LOOK AT IT. I TOLD THEM WHAT HAPPENED AND LEFT MY JEEP THERE. I RECEIVED A CALL ABOUT 5 HOURS LATER STATING THAT THE JEEP WAS READY TO BE PICKED UP AND WAS ALSO TOLD THAT THEY FOUND NOTHING WRONG WITH THE JEEP. THEY WERE NOT ABLE TO GIVE ME ANY TYPE OF EXPLANANTION OF WHY THIS HAPPENED. I DO NOT WANT THIS TO HAPPEN WHILE I AM DRIVING, I DON'T THINK I WOULD BE ABLE TO STOP THE JEEP LIKE MY HUSBAND DID. I AM AFRAID THAT I WILL RUN OFF THE ROAD OR SMASH INTO SOMETHING. I DID READ ABOUT ANOTHER PERSON ON YOUR SITE WHO HAD A SIMILIAR PROBLEM. THIS IS SERIOUS AND PEOPLE CAN BE KILLED DUE TO THIS PROBLEM. I HOPE THEIR IS SOMETHING THAT CAN BE DONE. THANK YOU. *AK
WHILE TRAVELING AT VARIOUS SPEEDS VEHICLE PULLS DRASTICALLY TO RIGHT. *AK
NOTE: RENTAL CAR. PARKED VEHICLE AFTER BACKING UP MODERATELY INCLINED DRIVEWAY. SET TRANSMISSION IN PARK. DID NOT SET PARKING BRAKE NOR CHOCK WHEELS. VEHICLE WAS STABLE FOR SEVERAL MINUTES (BROUGHT ONE CHILD INTO HOUSE) BUT THEN BEGAN TO ROLL DOWN HILL. WAS NOT SLIPPING ON PAVEMENT; WAS NOT DRIVING ENGINE (AS WITH STANDARD SHIFT.) COULD NOT STOP VEHICLE BY HOLDING BACK. TRANSMISSION WAS STILL IN PARK, NOT DISLODGED (CONFIRMED THIS FACT). PULLED PARKING BRAKE AND VEHICLE STOPPED (NO HARM NO FOUL.) BUT DID NOT EXPECT VEHICLE WITH AUTOMATIC TRANSMISSION SET IN PARK TO BE MOBILE AT ALL. DID REPORT THIS TO RENTAL AGENT WHEN RETURNING VEHICLE.*AK
NOISE AND VIBRATION COMING FROM DIFFERENTIAL UNIT. *AK
WHEN BRAKING A VIBRATION IS FELT IN THE PEDAL. THIS FIRST OCCURRED AT APPROXIMATELY 8,000 MILES. THE BRAKE DISC WAS TURNED AND NEW PADS INSTALLED UNDER WARANTY. THE SAME PROBLEM OCCURRED AT APPROXIMATELY 16,000 MILES. DAIMLER CHRYSLER IS NOW SAYING THIS IS NOT A WARANTY ITEM BECAUSE THE VEHICLE HAS OVER 12,000 MILES. THERE IS AN OBVIOUS DEFECT WITH THE FRONT BRAKES. THE SOLUTION IS NOT TO KEEP TURNING THE DISKS AND INSTALLING NEW PADS. AFTER 3 TURNS THE DISKS WILL HAVE TO BE REPLACED AND THIS WILL LIKELY HAPPEN AFTER THE VEHICLE IS PASSED THE 3 YEAR 36,000 MILE WARRANTY PERIOD. *AK
NONE
DURING FRONTAL CRASH CARGO COVER CAME LOOSE AND FELL ON TOP OFF CSS IN BACK SEAT, CHILD WAS NOT IN VEHICLE AT THE TIME. *AK
WHILE DRIVING, VEHICLE WAS HIT NEARLY HEAD ON BY ANOTHER VEHICLE THAT WAS TRAVELLING BETWEEN 35MPH AND 45MPH, THE AIRBAGS EXPERIENCED NO DEPLOYMENT, THE DRIVER AND PASSENGER WERE BOTH INJURED IN THE ACCIDENT. *SLC
WHEN SLOWING DOWN FROM 65 TO 55 OR LESS STEERLING WHEEL WILL SHAKE WHILE APPLYING BRAKES TOOK TO DEALERSHIP AND THEY SAID ITS NOT THAT BAD YET. COULD BE BALANCE OF TIRES OR BRAKES. WILL TAKE BACK FOR THE THIRD TIME.*AK
FRONT BRAKE ROTORS WARPED AT 9,000 MILES, RESURFACED, WARPED AGAIN BY 18,000 MILES, ROTORS AND PADS REPLACED. WARPED AGAIN BY 23,000 MILES, DEALER REFUSED TO FIX. WARP CAUSED PULSATION AND STEERING WHEEL WOBBLE.*AK
REAR SEAT BELT LATCH PLATE FAILS TO CINCH OR TIGHTEN BELT TO BE USED WITH A CHILD SEAT. CAN PULL ON STRAP & BELTS WOULD LOOSEN UP. CANNOT INSTALL CHILD SEATS DUE TO CINCH LATCH PLATE KEEP COMING LOOSE. *AK
I CALLED PITRE CHRYSLER/JEEP SERVICE DIRECTOR FOLLOWING THE BLOWOUT OF MY RIGHT REAR TIRE AND ASKED IF HE ANY KNOWLEDGE OF TIRE FAILURES OF THIS GOODYEAR TIRE. HE SAID HE HAD NO KNOWLEDGE OF BLOWOUTS WITH GOODYEAR WRANGLER. I TOLD HIM I READ AN ARTICLE ABOUT WRANGLER TIRE FAILURES A FEW MONTHS AGO. HE SAID I WAS MISTAKEN AND THAT EVEN THOUGH THE 2000 JEEP IS UNDER WARRANTY THERE WAS NOTHING HE COULD DO FOR ME. I FIND THIS SUSPECT, ESPECIALLY COMING FROM A PERSON OF HIS POSITION AT PITRE CHRYSLER/JEEP. PLEASE FEEL FREE TO E-MAIL ME OR CALL IF YOU HAVE ANY INFORMATION TO THE CONTRARY. THANK YOU, ROB PETERSEN (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
WHEN STOPPED AT TRAFFIC SIGNAL OR WHEN SLOWING, VEHICLE WOULD CUT OFF COMPLETELY -- LOSING ALL POWER. IT WAS CHECKED BY DEALER ON THE SECOND DAY OF PROBLEM OCCURRING. THEY INITIALLY COULD NOT FIND A PROBLEM. WAS RETURNED TO DEALER THE NEXT DAY AND THEY WERE ABLE TO DUPLICATE THE PROBLEM BUT THEY NOR CHRYSLER HAD A FIX FOR IT. MY VEHICLE HAS BEEN WITH THE DEALER SINCE OCTOBER 5, 2000. TODAY'S DATE IS NOVEMBER 22, 2000. SUPPOSEDLY THERE IS A PROBLEM WITH THE COMPUTER WHICH CHRYSLER WAS TO HAVE THE FIX AVAILABLE THE FIRST OF NOVEMBER. NOW DUE TO SOME OTHER REASON THE FIX WON'T BE AVAILABLE UNTIL AFTER JANUARY 1, 2001. CHRYSLER IS SUPPOSED TO CONTACT ME TO DISCUSS A RESOLUTION TO MY PROBLEM. *AK
WHILE DRIVING ABOUT 70 MPH LEFT REAR GOODYEAR WRANGLER ST (P22575R16) TIRE HAD A BLOWOUT, AND KEPT CONTROL OF VEHICLE. DROVE OFF ROAD WHERE A TECHNICIAN TOLD CONSUMER THAT HE WAS DRIVING ON LOW AIR. 225/75 R16, JEEP, GRAND CHEROKEE, 2000. *AK DOT #M671EKWR. *SLC
THE VEHICLE HAS STALLED 4 TIMES WHILE DRIVING, ON ONE OCCASION AN INJURY WAS SUSTAINED TO THE DRIVER WHO PUSHED THE VEHICLE OUT OF THE DANGEROUS POSITION IT WAS IN. *SLC
VEHICLE HAS ALWAYS PULLED TO THE RIGHT. CASTER/CAMBER ARE OUT OF FACTORY SPECS, BUT THE DEALER SAYS THERE IS NO WAY TO CORRECT THE PROBLEM.*AK
FEELING MISS/JERK AT APPROXIMATELY 10 SECOND INTERVALS. DEALER ADVISED IT IS THE AIR CONDITIONER CYCLING ON/OFF. CHRYSLER IS AWARE OF THE PROBLEM, BUT HAS NO FIX AVAILABLE AT THIS TIME. SAYS IT IS DUE TO AGGRESSIVE COMPRESSOR ENGAGEMENT.*AK
CONSUMER WAS GOING 25-30 MPH HAD AN ACCIDENT. UPON IMPACT, NEITHER DRIVER OR PASSENGER SIDE AIR BAG DID NOT DEPLOY. CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →