Page 26 of 29 · complaints 1,251–1,300 of 1,447

2000 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Sep 12, 2001GA

THE VEHICLE WAS PARKED TEMPORARILY WITH THE ENGINE RUNNING, BUT ACCELERATED IN REVERSE ON ITS OWN INJURING THE DRIVER AND CAUSING DAMAGE TO THE GARAGE. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 11, 2001CA

PREMATURE WEAR OF FRONT BRAKE ROTORS CAUSED VEHICLE TO BRAKE VIOLENTLY WHEN BRAKES WERE APPLIED. DEALER NOTIFIED. A TSB HAS BEEN ISSUED. *AK CONSUMER STATES WHILE BRAKING, VIBRATION OCCURS TO THE STEERING WHEEL AND BRAKE PEDAL, MANUFACTURER STATES FAILURES ARE NORMAL WEAR AT OR BELOW 12000 MILES. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 10, 2001VA

ROTORS WARPED AT 21,000 MILES. THE STEERING WHEEL SHOOK SO VIOLENTLY THAT IT CAME OUT OF MY HAND. FORTUNATELY, I WAS ABLE TO STOP WITHOUT CAUSING AN ACCIDENT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 10, 2001WI

CONSUMER STATED WHEN COMING TO A STOP VEHICLE SHAKES, THE DEALER REPLACED THE ROTORS AND FRONT BRAKE PADS CONSUMER BELIEVES THERE IS A PROBLEM CONCERING PREMATURE FAILURE OF THE BRAKES.*JG

Steering › Gear Box (other Than Rack and Pinion)Crash
Filed Sep 9, 2001CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 7, 2001CA

FRONT WHEELS SHIMMY VIOLENTLY WHEN BRAKING AT 40-50 MPH CAUSING THE CAR TO BE HARD TO CONTROL. THIS IS CAUSED BY ROTOR OVERHEATING AND WARPING DUE TO DESIGN DEFECT. THERE WAS 75% PAD REMAINING AT 15,000 MILE SERVICE, I HAVE TOWING PACKAGE, AND I HAVE NEVER TOWED ANYTHING. THEREFORE MY DRIVING HABITS ARE NOT TO BLAME. THIS IS AN EXTREMELY UNSAFE DESIGN DEFECT THAT DOES NOT PROVIDE SUFFICIENT COOLING. THIS IS A KNOWN PROBLEM THAT JEEP IS IGNORING.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Sep 6, 2001NC

WHILE PARKED CONSUMER WAS ABLE TO SHIFT THROUGH ALL GEARS WITHOUT APPLYING BRAKES. BUTTON ON SHIFTER WAS NOT FUNCTIONING. ALSO NOT ABLE TO GET KEY OUT OF IGNITION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 6, 2001FL

AT 10000 MILES THERE WAS SHAKING IN FRONT END WHENEVER CONSUMER APPLIED BRAKES. DEALER TURNED WARPED ROTORS. THIS TOOK CARE OF PROBLEM FOR ABOUT A WEEK. DEALER WANTS CONSUMER TO PAY FOR NEW FRONT ROTORS, WARRANTY ONLY COVERS 12000 MILES.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 5, 2001CA

WHILE DRIVING ABOUT ANY MPH WOULD STEP ON BRAKES PEDAL AND STEERING WHEEL WILL START VIBRATING. BRAKES PADS HAD BEEN REPLACED BEFORE AT 11000 MILES, AND AT 25000 NEED TO BE REPLACED AGAIN. PLEASE PROVIDE MORE INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 4, 2001PA

WE RETURNED THE GRAND CHEROKEE BECAUSE WHILE WE WERE DRIVING AND HITTING THE BRAKES, THE STEERING WHEEL STARTED TO SHAKE. THE DEALERSHIP TOLD US THAT THE ROTORS WERE WARPED. THEY WEREN'T COVERED UNDER WARRANTY BECAUSE WE HAD MORE THAN 12000 MILES ON IT. THE ROTORS WERE WARPED, BUT THE BRAKES WERE EXCELLENT. WE FEEL THAT THE ROTORS SHOULD HAVE BEEN COVERED. WE'VE ONLY HAD THE NEW JEEP A LITTLE OVER A YEAR. HOW CAN ROTORS GET WARPED THAT QUICKLY?????*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 4, 2001IL

THE FRONT DISCS WEAR OUT PREMATURELY. I WILL BE BRINGING MY VEHICLE IN FOR THE SECOND TIME IN A TO GET THE ROTORS REPLACED. THE BRAKES FIRST WARPED AT ABOUT 15000 MILES. THEN AGAIN AT ABOUT 28000, POSSIBLY SOONER. DEALER REPLACED FIRST SET OF ROTORS NO CHARGE. MY FATHER DRIVES THE IDENTICAL VEHICLE AND HE IS EXPERIENCING THE IDENTICAL CONDITION, ALTHOUGH HE HAS NOT HAD TO REPLACE THE ROTORS LIKE I HAVE. I HAVE NEVER HAD TO REPLACE ROTORS PRIOR TO 70000 MILES OR SO ON PREVIOUS CARS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 3, 2001FL

ROTORS ARE WARPED CAUSING STEERING WHEEL SHAKE AT HIGH SPEED BRAKING. DEALER WANTS TO TURN ROTORS AT A COST OF $180.. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 31, 2001IA

CONSUMER HAD PUT VEHICLE IN PARK WHILE IT WAS IDLING, CONSUMER SAW THAT VEHICLE WAS GOING IN REVERSE AND TRIED TO JUMP IN TO STOP IT, HOWEVER IT RAN INTO ANOTHER VEHICLES DOOR AND STOPPED. ROTORS HAVE BEEN TURNED BEFORE WARRANTY ENDED DUE TO VEHICLE WAS JERKING WHILE BRAKING, CONSUMER ALSO STATES THAT THE HOTLINE IS WORTHLESS, SHE STATED SHE COULD NOT GET THROUGH AND THEN WHEN SHE DID, SHE WAS ON HOLD FOR 15-20 MINUTES. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 30, 2001LA

I HAVE CONTACTED JEEP VIA 1-800-992-1997 3 TIMES AND LEFT MESSAGES WITH ERIN @ X7110. SHE RETURNED THE FIRST CALL BUT I WAS UNAVAILABLE. THE SECOND CALL WAS DISCONNECTED AND SHE DID NOT RETURN THE CALL AGAIN. THE THIRD MESSAGE HAS NOT BEEN RETURNED. JEEP HAS REFUSED TO HELP ME IN ANY WAY AND I AM TRYING TO SEE WHAT AVENUES I HAVE THROUGH THE GOVERNMENT. I WOULD APPRECIATE SOMEONE FROM THE NHTSA CONTACTING ME ABOUT WHAT PROTECTION UNDER THE LAW I HAVE. I AM WILLING TO WORK WITH JEEP BUT THEY ARE NOT WILLING TO WORK WITH ME. IT TAKES AN AVERAGE OF 30 MINUTES JUST TO GET THROUGH TO THEIR 800 NUMBER AND THE PERSON WHO IS HANDLING MY ACCOUNT IS NEVER AVAILABLE WHEN I CALL. I WOULD APPRECIATE SOME HELP. NO SAFETY DEFECT LISTED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 30, 2001NH

VEHICLE SUDDENLY EXHIBITED VIOLENT SHIMMY WHEN APPLYING BRAKES, SURPRISING THE DRIVER, AND CREATING VEHICLE CONTROL DIFFICULTY. DEALER CHARGES $30 JUST TO CHECK FOR POSSIBLE SAFETY DEFECT.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 30, 2001IL

MY JEEP ROLLED UP OVER MY LEFT LEG WHILE STOPPED IN MY DRIVEWAY. I WAS LEAVING THE VEHICLE TO PICK UP MAIL. I SLIPPED AND NEXT I KNEW, THE CARS FRONT DRIVERS TIRE WAS ROLLING UP MY SHOE, LEG AND CAME TO REST ON MY LEFT HIP. THE PARAMEDICS WERE CALLED AND I WAS TAKEN TO THE HOSPITAL. MY CAR SUFFERED NO DAMAGE, I STILL OWN AND DRIVE IT, BUT WITH THE REPORTS I HAVE BEEN READING, I WANTED TO ADD MY STORY. MY COSTS AT THE HOSPITAL WERE @ 500.00. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 29, 2001PA

WHEN BRAKES ARE APPLIED IT IS HARD TO STEER AND VEHICLE STARTS TO VIBRATE. TO STOP VEHICLE CONSUMER HAS TO EASE UP ON THE BRAKES. DEALER WILL INSPECT VEHICLE.*AK

Steering › Steering Wheel/Handle Bar
Filed Aug 29, 2001NY

TRANSMISSION HAS A CONSTANT PROBLEM W/REVERSE, LOUD NOISE AND ROUGH ENGAGEMENT JEEP STATED IT'S NORMAL TO FACTORY/SPECS. STEERING COLUMN HAS KNOCKING NOISE AND IS LOOSE/PLAY. HAS BEEN REPLACED ONCE. SAME PROBLEM EXISTS WITH STEERING COLUMN & JEEP REFUSES TO FIX. JEEP SAYS IT'S NORMAL TO FACTORY/SPECS THIS TIME. FUEL PUMP HAS BEEN REPLACED DUE TO VEHICLE NOT STARTING DUE TO PRESSURE PROBLEM IN FUEL PUMP. VEHICLE SOMETIMES DOES NOT START AFTER FUEL PUMP REPLACED. JEEP STATES IT'S NORMAL TO FACTORY/SPECS AND REFUSES TO FIX.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 29, 2001MI

VEHICLE SHAKES HARD WHEN BRAKING. ALSO, /HAD TO REPLACE FUEL PUMP AT ALMOST 22,000 MILES

Seats
Filed Aug 29, 2001WI

THE DRIVERS SEAT CAME LOOSE. THE BOLTS THAT HOLD IT DOWN TORE OUT FROM THE FRAME. THE SEAT BEGAN TO ROCK AND MADE IT DIFFICULT TO DRIVE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 28, 2001TN

WHILE VEHICLE WAS IN PARK AND IDLING IT JUMPED OUT OF GEAR AND STARTED MOVING BACKWARDS. VEHICLE MOVED APPROXIMATELY 200 FEET BEFORE CRASHING INTO A TREE, CAUSING $2,000.00 + DAMAGE. *AK THE CONSUMERS INSURANCE COVERED THE COST OF THE VEHICLE REPAIRS WHILE THE CONSUMER PAID THE DEDUCTIBLE. *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 24, 2001NJ

VEHICLE WAS IN PARK WHEN EXITING AND IT SUDDENLY JUMPED OUT OF PARK GEAR INTO REVERSE, CAUSING VEHICLE TO CRASH INTO A TREE BEFORE STOPPING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 19, 2001OR

BRAKE ROTORS ARE PROBLEM NOT CORRECTED BY DEALERS,TRANSMISSON SAME,UNSAFE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 19, 2001LA

I AM HAVING TO REPLACE ROTORS ON MY JEEP GRAND CHEROKEE FOR THE THIRD TIME IN 30,000 MILES. WHEN I REMOVED THE FRONT TIRES TO ROTATE THEM, I COULD GRAB THE ROTORS AND EFFORTLESSLY MOVE THEM QUITE A FEW CENTIMETERS. I AM IN FEAR OF HAVING A CATASTROPHIC FAILURE AND WILL BE REQUESTING THAT JEEP TAKE BACK MY VEHICLE AND PAY OFF THE REMAINDER OF MY LOAN. I WOULD NEVER HAVE PURCHASED THIS VEHICLE HAD I KNOWN OR BEEN TOLD BY THE DEALERSHIP THAT THERE WAS A MAJOR PROBLEM WITH THE BRAKING SYSTEM. I FEEL JEEP HAS PUT MY FAMILY'S LIVES IN DANGER IN ORDER TO MAKE A BUCK.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 16, 2001WI

THE BRAKES BEGAN PULSING AND THE VEHICLE SHAKING WHEN STOPPING. IT GOT WORSE EACH WEEK,. I FINALLY TOOK IT IN FOR REPAIRS. 23,000 MILES IS TOO SOON FOR A COMPLETE REPLACEMENT OF ROTORS ON ANY VEHICLE! JEEP SHOULD REPLACE THEM AS DEFECTIVE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 15, 2001NY

VEHICLE STALLS. ALSO, BRAKES AND ROTORS ARE DEFECTIVE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 15, 2001CA

BREAK ROTORS OVERHEATED AND WARPED TWICE WITHIN 16000 MILES. *AK

Equipment › Appliance › Air Conditioner
Filed Aug 14, 2001VA

A FOWL ODOR WAS SEEPING INTO VEHICLE FROM AIR CONDITIONER (A/C). PLASTIC WITHIN UNIT HAS MELTED DOWN AND CORRODED FROM USING HEAT IN WINTER TIME. MOISTURE INSIDE THE UNIT HAS CAUSED MILDEW AND DEALER HAS SPRAYED A ANTI- FUNGUS BACTERIA ON THE COILS, KILLING THE BACTERIA, AND REFRESHING VEHICLE. ODOR AND FUNGUS STILL THERE. CONSUMER TOOK VEHICLE BACK TO DEALER IN JUNE TO FIND OUT THAT ENTIRE A/C UNIT HAD TO BE REPLACED FOR A COST OF $ 89.00 AT CONSUMER'S COST. CONSUMER DOES A LOT OF TRAVELING, AND NEEDS THE VEHICLE FOR TRASNSPORTATION. CONSUMER PLEASE ADD VIN# AND MILEAGE TO THIS FORM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 14, 2001VA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 13, 2001AL

VEHICLE VIBRATES VIOLENTLY AT HIGHWAY SPEEDS. AT LOW SPEEDS VEHICLE SHAKES ENOUGH TO BE ANNOYING. CONSUMER WAS TOLD BY SALES MANAGER PROBLEM WOULD FIX BY ITSELF. SERVICE MECHANIC URGED CONSUMER TO DRIVE IN A LOWER GEAR. CONSUMER HAS BEEN WAITHING 2 WEEKS TO SPEAK TO A FACTORY REPRESENTATIVE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 13, 2001NE

PULSATING IN BRAKE PEDAL ON LOW SPEED, VIBRATIONS AT HIGH SPEEDS, AND CONSTANT SQUEAKING, OCCURED AT APPX. 9,000 MILES. FRONT BRAKES AND ROTORS REPLACED AT 13,000 MILES. DEALER INDICATES BRAKES ARE FINE BUT THE PROBLEMS CONTINUE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 13, 2001NV

ROTORS HAD TO BE REWORKED AT 10,000 MILES AN AND NOW MUST BE DONE AGAIN AT 15,000. DEALER SAID WILL ONLY COVER WHEN UNDER 12,000, KNOWN PROBLEM AND CHRYSLER FAILS TO ACKNOWLEDGE. WILL COST ME $350.00 EVERY 5-8,000 MILES? COULD BE A SAFETY ISSUE, STEERING WHEEL PULSATES A LOT WHEN THE ROTORS FINALLY GET REAL BAD. CHRYSLER SHOULD FIND AND FIX THIS PROBLEM. $30,000 VEHICLE AND WILL NEED ROTORS EVERY 5-8,000 MILES? ? ?*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 12, 2001GA

I PULLED MY JEEP OUT OF THE GARAGE, WHILE IDLING, I GOT OUT TO GO BEHIND THE JEEP TO CLOSE THE GARAGE DOOR, WHEN THE TRANSMISSION JUMPED OUT OF PARK INTO REVERSE. I WAS HIT AND THROWN TO THE BACK OF THE GARAGE RECEIVING MANY BRUISES AND SCRATCHES. I THEN WENT TO THE EMERGENCY ROOM AND WAS CHECKED OUT. MY INSURANCE AGENT CAME THE NEXT DAY AND FILED A REPORT OF THE ACCIDENT . THE DEALER FROM WHERE I PURCHASED THE JEEP WAS NOTIFIED OF THE ACCIDENT. THE DAMAGE TO THE JEEP, TO THE GARAGE AND ITS CONTENTS WAS IN EXCESS OF $7000.00. IN AUGUST 2001, I SAW ON CNN NEWS JEEP GRAND CHEROKEE'S WERE BEING REPORTED FOR TRANSMISSIONS SLIPPING OUT OF GEAR. I WANTED TO REPORT MINE AS WELL. THANK-YOU RICKY AND NANCY GERRIN 8-13-01. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 9, 2001TX

CAR WAS IDLING IN PARK WHILE DRIVER STEPPED OUT OF VECHILE MOMENTARILY. CAR STARTED GOING IN REVERSE AND HIT CAR APPROX. 12FT BEHIND IT CAUSING THE OTHER VEHICLE TO BE FLAT BED TOWED OFF PREMISES FOR EXTENSIVE DAMAGE!*AK

Vehicle Speed Control
Filed Aug 9, 2001KY

THE VEHICLE WAS IN A PARKING LOT, WHEN THE DRIVER PUT THE VEHICLE INTO GEAR IT SUDDENLY SURGED FORWARD STRIKING A BUILDING RESULTING IN INTEROIR AND EXTERIOR DAMAGE (KENTUCKY UNIFORM POLICE TRAFFIC COLLISION REPORT). *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 8, 2001MA

WHEN BRAKES ARE APPLIED THEY WOULD SHIMMY, BUT VEHICLE COULD STOP. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC MACHINED ROTORS AND REPLACED PADS. ON 12 FEB 01, AFTER 9,834 MILES, SHIMMING PROBLEM WITH BRAKES RETURNED. TOOK BACK TO DEALERSHIP, AND MECHANIC REPLACED BOTH FRONT ROTORS. ON 07 AUG 01 AT 14,142 MILES, SHIMMYING PROBLEM RETURNED AGAIN. SAME REPLACEMENT WAS DONE. ROTORS NOT UNDER ANY WARRANTIES.*AK CONSUMER ALSO STATED THAT LEFT FRONT DOOR WAS MAKING A NOISE.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 8, 2001NV

HAD VEHICLE PARKED IN DRIVEWAY WITH BOTH LEFT SIDE DOORS OPEN. WAS TAKING CHILD OUT OF VEHICLE WHEN SHIFT LEVER POPPED OUT OF PARK INTO REVERSE AND STARTED TO ROLL BACKWARDS DOWN THE DRIVEWAY. VEHICLE HIT A NEIGHBOR'S VEHICLE. NO INJURIES.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 8, 2001PA

THE SHIFTER BUTTON WILL NOT RELEASE, WHICH INDICATES THE VEHCILE IS IN PARK. THE AUTOMOBILE WAS NEVER LEFT RUNNING, BUT THE OPERATOR COULD NOT REMOVE THE KEY AS THE MECHANISMS INDICATED THAT THE CAR WAS NOT IN PARK. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 8, 2001OK

ROTORS WARPED DUE HEAT BUILDUP FROM CONSTANT PAD CONTACT -- SERVICE ADVISOR RECOMMENDS A NEW PAD TYPE WHICH IS SUPPOSED TO STAY AWAY FROM ROTOR. OBVIOUS MANUFACTURER QUALITY FAILURE RESULTING IN SAFETY COMPONENT DEFECT. READ YOUR ODI FILES, THIS IS GETTING RIDICULOUS. RECALL NOW!!!!*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 7, 2001NY

WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE.*AK CONSUMER STATES THIS HAPPENED ON TWO DIFFERENT OCCASIONS, DEALER CAN NOT FIND ANY PROBLEMS. *SLC

Power Train › Automatic Transmission
Filed Aug 7, 2001ME

WHEN TRANSMISSION IS TRYING TO SHIFT INTO ANOTHER GEAR, WOULD MAKE A CLUNKING NOISE. HAVE TAKEN VEHICLE TO DEALERSHIP 6 TIMES FOR THE PROBLEM. MECHANIC HAD INDICATED THAT NOISE COULD NOT BE LOCATED , INFORMED OWNER ALL JEEPS MAKE CLUNKING NOISES. AK *JB

Vehicle Speed Control
Filed Aug 7, 2001CT

I PICKED UP MY VEHICLE DURING LUNCH AND NOTICED THE NOISE EN ROUTE TO AIRPORT (TRAVEL FOR WORK). 72 HOURS HAD LAPSED BEFORE MY RETURN DATE. THE CAR KEPT MAKING A "REVVING" NOISE AND TICKED/CLICKED IF I DID NOT PUSH THE GAS PEDAL DOWN TO ACCELERATE QUICKLY. IT STILL MAKES THAT NOISE AND THE TRANSMISSION (I WAS TOLD BY A NON JEEP MECHANIC) SOUNDS LIKE IT IS WINDING UP FAST EVEN THOUGH THE CAR IS MOVING SLOW (LIKE A 10 SPEED BICYCLE DOES WHEN YOU HAVE THE GEARS ADJUSTED INCORRECTLY). I CALLED THE DEALERSHIP WHEN I RETURNED AND I WAS TOLD THAT I NEEDED TO BREAK IN THE VEHICLE BECAUSE IT HAD LESS THAN 100 MILES. I ALSO REPORTED THE NOISE ON TWO OCCASIONS TO A DEALERSHIP IN NEW BRITAIN,CT WHEN GETTING MFG SUGGESTED SERVICE (DOCUMENTED ON THEIR SVC FORMS). THE 4 WHEEL DRIVE GEAR ALSO WAS STUCK BUT LOOSENED UP AFTER SEVERAL USES.*AK

Power Train › Manual Transmission
Filed Aug 7, 2001CO

THE TRANSMISSION FUNCTIONS IMPROPERY, AT LOW SPEEDS THE TRANSMISSION CAN UNEXPECTEDLY DOWN SHIFT CAUSING THE VEHICLE TO SLOW AT A RAPID RATE. *YH

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 7, 2001NJ

VEHICLE BEGAN TO EXPERIENCE VIBRATIONS AND PULSATIONS IN STEERING WHEEL AND BRAKE PEDAL, CONSUMER TOOK VEHICLE INTO DEALERSHIP, AND ALL FOUR ROTORS WERE REPLACED AS WELL THE FRONT BRAKE PADS, HOWEVER 10,000 MILES LATER FRONT ROTORS WERE WARPED AGAIN, CONSUMER EXPERIENCED PROBLEM FOR A THIRD TIME.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 6, 2001AR

WHILE ON SIDE OF THE ROAD CONSUMER LEFT VEHICLE RUNNING IN PARK. ABOUT 2 MINUTES LATER, VEHICLE HAD JUMPED IN REVERSE AND STARTED TO ROLL DOWN THE HILL. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK WHILE DRIVING THE VEHICLE JUMPED FROM DRIVE TO NEUTRAL, THE DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 6, 2001FL

WHILE STOPPING AT LIGHT VEHICLE JUMPED FROM DRIVE TO REVERSE AND BRAKES LOCKED. CONTACED DEALER, AND DEALER STATED NOTHING TO BE DONE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 6, 2001NY

VEHICLE JUMPED OUT OF GEAR FROM PARK TO REVERSE, ACCELERATING ALMOST 30 MPH. DEALER PREVIOUSLY REPLACED TRANSMISSION FOR "IT WAS NOT GROUNDED PROPERLY". PLEASE ADD ADDITIONAL INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 5, 2001ME

SEVERE SHAKING IN STEERING WHEN BRAKE APPLIED STARTED AROUND 17000 MILES, WHEN VEHICLE PUT IN REVERSE IT HESITATES AND ALMOST STALLS THEN ALL OF THE SUDDEN TAKES OFF IN REVERSE ACTUALLY SPINNING TIRES, VEHICLE PULLS HEAVILY TO RIGHT, DEALER CLAIMED IT WAS DUE TO THE CROWN IN ROADS

Power Train › Automatic Transmission
Filed Aug 5, 2001CT

TRANSMISSION WILL NOT SHIFT INTO PARK. WHEN YOU SHIFT INTO PARK, THEN RELEASE THE SHIFTER, THE SHIFTER MOVES BACKWARD INTO PARK. VERY DANGEROUS. THANK YOU.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 4, 2001AR

THIS JEEP HAS NUMEROUS PROBLEMS AND HAS BEEN TO THE DEALERSHIP FOR SERVICE 4 TIME AND THEY HAVE FAILED TO REPAIR EVEN 1 OF OUR COMPLAINTS. ALL COMPLAINTS OTHER THAN THE PULL TO THE RIGHT HAVE BEEN DISMISSED WITH THE EXPLANATION OF CAN NOT DUPLICATE. THEY HAVE TRIED TO REPAIR THE PULL TO THE RIGHT BUT IT ONLY GOT WORSE. WE WERE TOLD BY A REPAIR TECH. THAT IT NEEDED A NEW PART TO CORRECT THE PULLING TO THE RIGHT BUT CHRYSLER HAS FAILED TO INSTALL THIS NEEDED PART. WE HAVE REQUESTED A REPURCHASE OF THE JEEP UNDER THE LEMON LAW BUT CHRYSLER DENIED OUR REQUEST STATING THAT THE PULL TO THE RIGHT IS DUE TO "ROAD CROWN" AND IF YOU HOLD THE STEERING WHEEL WITH A STRONG TO MEDIUM GRIP YOU DON'T NOTICE THE PULL TO THE RIGHT! WE HAVE THIS IN WRITING FROM THE ARBITRATOR THAT CHRYSLER HIRED. THE DEALERSHIP AND CHRYSLER ATTEMPTED TO CONCEAL SOME SERVICE REPAIR FORMS THAT HAD THE LOOSE REAR HATCH PROBLEM AND THE PULL TO THE RIGHT. CHRYSLER STATED IN LETTERS TO THE ATTORNEY GENERAL THAT WE HAD NEVER BROUGHT THE REAR HATCH ALARM TO THE ATTENTION OF THE DEALERSHIP WHICH WAS DISPROVED AT ARBITRATION BUT WE STILL NEVER RECEIVED A COPY OF THE REPAIR SHEET EVEN THOUGH THE DEALERSHIP HAS IT AND PROVIDED A COPY TO THE ARBITRATOR. WE HAVE PARKED THIS JEEP DUE TO THE INCREASING SEVERITY OF PROBLEMS. WE THINK THIS JEEP IS DANGEROUS DUE TO IT'S NUMEROUS DEFECTS. WE REFUSE TO LET ANYONE RIDE IN THE BACK FOR MONTHS DUE TO THE REAR HATCH (WHICH THE DISTRICT MANAGER FOR CHRYSLER FOUND WAS LOOSE AT THE ARBITR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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