WHILE PARKED TRANSMISSION JUMPED OUT OF PARK AND WENT INTO DRIVE. VEHICLE TOOK OFF, ALMOST RAN OVER DRIVER,BUT WAS PULLED OUT BY A FRIEND. NONETHELESS DRIVER SUFFERED A BROKE ANKLE AND WAS TREATED AT HOSPITAL. THERE WAS A LOT OF DAMAGE TO VEHICLE. *AK
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
STEERING SQUEAK OR MOAN WHEN TURNING, EVIDENT SINCE DAY OF PURCHASE, VEHICLE IS NOW ONE YEAR OLD. REPAIRED NUMEROUS TIMES BUT STILL NOT FIXED. OTHER VEHICLE PROBLEMS INCLUDES WARPED ROTORS AT 14000MILES, DEALERSHIP REPLACED FRONT ROTORS.*AK
VEHICLE WAS LEFT RUNNING AND IN PARK ON A VERY STEEP DRIVEWAY. AFTER GETTING COMPLETELY OUT OF CAR CONSUMER REACHED IN TO GRAB SOMETHING WHEN VEHICLE STARTED TO ROLL BACKWARDS. WHILE TRYING TO GET INTO VEHICLE, IT WAS MOVING SO FAST CONSUMER SUFFERED TO NOSE, BRUISES ON SHOULDERS AND RIGHT LEG, INJURIES. UNTIL IT HIT A LARGE TREE AND AN OFFICER ARRIVED SHUT THE VEHICLE OFF. *AK *ET
VIBRATION WHILE APPLYING BRAKES AT SPEEDS AT OR ABOVE 35 MPH. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHEN SHIFTING GEARS THE TRANSMISSION MAKES A LOT OF NOISE. HAVE HAD THE VEHICLE IN TWICE, WAS TOLD THAT THEY HAD ANOTHER JEEP ON THE RACK WITH THE SAME PROBLEM WAS WAITING FOR THE MANUFACTURE RTO TELL THEM WHAT TO DO NEXT. AFTER REPEATED CALLS TO FIND OUT THE STATUS OF THE OTHER JEEP, WAS TOLD THAT THEY HAD REPLACE THE WHOLE TRANSMISSION ON THAT JEEP AND DID NOT FIX THE PROBLEM. SO AFTER MANY CALLS AM TOLD THAT CHRYSLER IS WORKING ON THE PROBLEM. ALSO, THE JEEP BACKS OFF A LOT WHEN AT 70 MILES PER HOUR. WROTE THE MANUFACTURE, BUT HAVE NOT HEARD FROM THEM. *AK
I WAS TRAVELLING APPROXIMATELY 55 MPH WITH THE SUNROOF OPEN AND ALL THE OTHER WINDOWS CLOSED WHEN THE REAR WINDOW IMPLODED INWARD. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THERE WERE NO OTHER CARS OR PEOPLE IN THE NEAR VICINITY. I AM WONDERING IF SOME KIND OF PRESSURE COULD HAVE BEEN CREATED THAT CAUSED THE WINDOW TO IMPLODE. IT WAS QUITE VIOLENT WHEN IT HAPPENED AND COULD HAVE EASILY CAUSED AN ACCIDENT.*AK
FRONT DISC BRAKE ROTORS FAIL AFTER 4,000-6,000 MILES ON MY 2000 JEEP GRAND CHEROKEE. IT IS NOT AN ISOLATED PROBLEM; CHRYSLER KNOWS OF IT, DEALERS LIKE MINE REPLACE THEM REGULARLY, AND AS LONG AS THE NEW ONES FAIL WITHIN THE 12,000 MILE WARRANTY WILL CONTINUE TO DO SO. BUT CHRYSLER HAS NO APPARENT INTENTION OF DEALING WITH THIS PROBLEM IN ANY OTHER FASHION. MY CAR IS UNSAFE DUE TO BRAKE PULSATION ONCE THE ROTORS HAVE FAILED; I TOW A 2-HORSE TRAILER WITH IT REGULARLY, AND THE DANGER FROM THE BRAKES IS HEIGHTENED WITH THE ADDED WEIGHT. I DO NOT UNDERSTAND THE FAILURE OF CHRYSLER TO DEAL WITH THIS AS A SAFETY ISSUE. GIVEN THE HISTORY OF BRAKE PROBLEMS ON PREVIOUS YEARS, THIS SHOULD ALSO BE OF GREATER CONCERN TO NHTSA THAN IT SEEMS TO BE. THE "FIX" FOR PREVIOUS BRAKE PROBLEMS (LARGE RECALLS FOR EARLIER MODELS) IN NEWER MODELS HAS INTRODUCED NEW PROBLEMS. MY JEEP IS UNSAFE TO HANDLE AT SPEEDS OVER 30 MPH DUE TO BRAKE PULSATION, FRONT END WOBBLING, ETC., WHENEVER THE PROBLEM HAS RECURRED. IT IS CURRENTLY IN THE SHOP AGAIN FOR THE SAME PROBLEM. *AK
STEERING WHEEL VIBRATES DURING HIGHWAY SPEED BRAKING, ALL ROTORS AND PADS REPLACED @ 9180 MI. 3 ROTORS RESURFACED AND ONE REPLACED AGAIN @16356 MI. - VEHICLE WHISTLES AT SPEED GREATER THAN 15 MPH. DEALER REPLACED 'PITTED BEARINGS' IN FRONT DIFFERENTIAL @ 18235 MI..*AK
THE PROBLEM I'VE BEEN HAVING WITH MY JEEP IS THAT THE BRAKES SHAKE VIOLENTLY WHEN SLOWING FROM SPEEDS IN EXCESS OF 40 MPH. THE ROTORS HAVE BEEN REPLACED ONCE BEFORE, AND WILL PROBABLY HAVE TO BE REPLACED AGAIN (WHEN I CAN GET THE CAR TO THE DEALER TO GET IT DONE). AFTER READING THROUGH THE LIST OF COMPLAINTS AND SEEING THIS ONE ON THERE 20+ TIMES, I KIND OF FEEL LIKE THERE SHOULD BE SOME SORT OF RECALL ON THE VEHICLE.
THE ROTORS AND PADS WERE DAMAGED FROM OVER HEATING. THIS SOUNDS LIKE A PROBLEM THAT A LOT OF OTHERS HAS HAD. I FEEL THIS IS A VERY BIG SAFETY PROBLEM AND SHOULD BE LOOKED INTO. I DO NOT FEEL BRAKES SHOULD FAIL IN THIS SHORT OF TIME. THANK YOU FOR YOUR HELP.*AK
VEHICLE WAS PLACED IN THE PARK POSITION. THEN, CONSUMER SHIFTED GEAR FROM PARK TO REVERSE, BACKED UP ABOUT A FEW INCHES, AND VEHICLE SUDDENLY ACCELERATED MORE THAN HALF A BLOCK IN REVERSE, CRASHING INTO AN APARTMENT BUILDING. VEHICLE WAS TOTALED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
I HAVE HAD THE VEHICLE IN TO THE SHOP ONCE AT 12,000 MILES BECAUSE EVERY TIME I PUT ON THE BRAKES ABOVE 45 MPH THE TRUCK WOULD SHUDDER DRASTICALLY. THEY TURNED THE ROTORS AND IT WAS FINE FOR 3OOO OR 4OOO MORE BUT IT HAS CONTINUED AGAIN. I ACTUALLY GOT A NOTE LEFT ON MY WINDSHIELD GIVING ME YOU WEB ADDRESS FROM ANOTHER JEEP OWNER REGARDING THEIR SAME COMPLAINT. IT SEEMS TO BE A DEFECT IN THE METAL USED FOR THE BRAKING SYSTEM IF I HAVE TO TAKE IT IN EVERY 4K MILES. GOD FORBID THAT THEY SHOULD EVER COMPLETELY FAIL. *AK
VEHICLE WAS IDLING, CONSUMER GOT INTO VEHICLE TO RELEASE PARKING BRAKE, AND ALL OF A SUDDEN VEHICLE LURCHED BACKWARDS AT A HIGH RATE OF SPEED, RESULTING IN AN INJURY AND VEHICLE CRASHING INTO A HOUSE.(ON BEHALF OF SISTER-IN-LAW)*JB
CONSUMER PUT VEHICLE IN PARK WHILE STILL RUNNING, CONSUMER WENT INTO HOUSE FOR ABOUT 2 MINUTES/ VEHICLE JUMPED INTO REVERSE/ STARTED TO ROLL BACKWARDS, AND HIT AN OAK TREE. DRIVERS SIDE DOOR CAME OFF. CONSUMER HAS CONTACTED DEALER. *AK *SLC
VEHICLE WAS PARKED ON INCLINE OF DRIVEWAY. CONSUMER STARTED IT UP, GOT OUT WHILE WARMNG UP. WHEN GETTING BACK IN VEHICLE, IT ROLLED DOWN HILL INTO GARAGE DOOR. DEALER COULDN'T FIND AN EXPLANATION.*AK THE KEY WOUL NOT COME OUT OF THE IGNITION ALTHOUGH THE VEHICLE WAS IN PARK, ROADSIDE ASSISTANCE PUT THE LEVER IN PARK AGAIN AND THE KEY COULD BE REMOVED. NLM
ROTORS WARPED AT 19,000 MILES... NUMEROUS COMPLAINTS ON-LINE FOR REPEAT ROTOR REPLACEMENTS. *AK
WHEN APPLYING BRAKES AT ANY SPEED VEHICLE VIBRATES AND IS VERY NOISY. DEALER INFORMED CONSUMER THEAT COMPUTER WAS MALFUNCTIONING, AND TO DRIVE SLOWLY UNTIL HE COULD GET THE PART. CONSUMER HAS BEEN BACK TO DEALER 3 TIMES. DEALER SAID HE WAS STILL WAITING FOR PARTS, DID NOT SPECIFY.*AK
WHEN APPLYING ABS BRAKES TO SLOW DOWN OR TO STOP WHILE ON A ROUGH ROAD, BRAKES WOULD LOCK UP , AND ROTORS WOULD SHIMMY. TOOK VEHICLE TO MECHANIC, AND INFORMED CONSUMER ROTORS NEEDED TO BE TURNED. IF ROTORS BECOME HOT, AND GO THROUGH WATER, THEY WOULD BECOME WARPED. *AK
WARPED ROTORS, VERY UNSAFE, CHRONIC PROBLEM WITH THESE JEEPS, IS NHTSA INVESTIGATING?*AK
VEHICLE WAS PARKED IN DRIVEWAY. VEHICLE WAS RUNNING, AND IT WAS IN PARK. CONSUMER WAS WALKING AWAY FROM VEHICLE, AND VEHICLE CAME BACKWARD AND PINNED HIM BETWEEN FRAME OF GARAGE AND REAR FENDER OF VEHICLE. HE SAID THAT A NEIGBHOR CAME, AND GOT INSIDE OF VEHICLE TO RELEASE HIM. *AK *SLC
RIGHT FRONT ALUMINUM WHEEL RIMS GETS TOO HOT TO TOUCH. RIMS SEEM TO GET HOT ACCORDING TO TEMPERATURE OUTSIDE. DEALER CAN'T DUPLICATE PROBLEM.*AK THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE HEATING THE ROTOR AND CAUSING VIBRATION, THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *SLC
ROTORS WERE TURNED DOWN ABOUT 1 AND A HALF MONTHS AGO AND THEY ARE WARPED AGAIN. I FEEL THESE ROTORS ARE DEFECTIVE. *AK
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING VEHICLE CAME OUT OF PARK, AND WENT INTO REVERSE, HITTING A POLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHILE CONSUMER WAS PARKED AT A GAS STATION PREPARING TO FUEL UP VEHICLE, VEHICLE JUMPED FROM PARK TO REVERSE, ROLLING BACK TOWARD DRIVER. VEHICLE ROLLED APPROXIMATELY 15 FEET BEFORE COMING TO A COMPLETE STOP. VEHICLE WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTATCED.*AK CONSUMER GOT KNOCKED DOWN BY THE DRIVERS DOOR AND GOT DRAGGED ABOUT 15 FEET. *SLC
WHEN BRAKING AT ANY SPEED, THE STEERING WHEEL VIBRATES AND THE WHOLE TRUCK SHIMMIES. MY ROTORS AND BRAKE PADS HAVE BEEN REPLACED 4 TIMES WITH ONLY 20,000+ MILES ON THE TRUCK AND IT IS OCCURING FOR THE 5TH TIME NOW. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE A SERIOUS ACCIDENT. IT IS VERY DISTURBING TO BE DRIVING AROUND IN AN UNSAFE VEHICLE THAT HAS A MAJOR PROBLEM WITH ITS BRAKING SYSTEM. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.*AK
FRONT END SHIMMIED AND STEERING WHEEL SHOOK WHEN BRAKING. RESULT - $240 ROTOR REPAIR. WAS TOLD THAT RECALL ONLY APPLIED TO 1994-98 MODELS. *AK
WHEN APPLYING BRAKES, VEHICLE WOULD VIBRATE, DEALER WOULD NOT REPLACE THE WARPED ROTORS, CONSUMER HAD THEM REPLACED BY ANOTHER MECHANIC AND WOULD LIKE TO BE REIMBURSED. *SLC
THE JEEP WAS PLACED INTO PARK. WHILE IT WAS IDLING MY WIFE STEPED OUT OF THE CAR TO TALK TO A FRIEND. WITH MY TWO CHILDREN IN THE BACK SEAT THE CAR BEGAN ROLLING BACKWARDS DOWN A HILL. BY THE GRACE OF G-D THE CAR TURNED AND CRASHED INTO ANOTHER CAR AND THEN INTO A FENCE. NO ONE WAS HURT BUT THE CAR WAS BADLY DAMAGED. PLEASE CONTACT ME IF ANYONE CAN SUGGEST WHAT MY LEGAL RIGHTS ARE IN THIS MATTER. SINCERELY [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
LETTER SENT TO DEALER AND MANUFACTURER AFTER SECOND REPAIR COMPLETED INDICATING MY CONCERN ABOUT HAVING TWO FRONT BRAKE WARP PROBLEMS IN LESS THAN 18000 MILES. I INDICATED I WAS GOING TO SUBMIT A LETTER OF CONCERN TO NHTSA. CURRENTLY HAVE A GOOD CUSTOMER RELATIONSHIP WITH THE DEALER.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD AND INTO A SIGN POST. CONSUMER JUMPED IN, AND SHUT OFF ENGINE. DAMAGE TO VEHICLE WAS $ 1200.00. *AK
SPECIFIC PROBLEM PERTAINS TO FRONT ROTORS. FRONT ROTORS WEAR OUT EVERY 4000 TO 6000 MILES OR WHENEVER THEY GET HOT, WHICH CAUSES SERVERE PULSATION WHEN BRAKING AT SPEED OVER 45 MPH. WE ARE NOW LOOKING AT REPLACING ROTORS FOR THE 3RD TIME IN 18 MONTHS AND LESS THAN 21,000 MILES. DEALER HAS EXTENDED WARRANTY TO 36,000 MILES, HOWEVER WE WANT A LONG TERM SOLUTION TO THIS PROBLEM. WE HAVE TWO FRIENDS WHO OWN THE SAME CAR AND THEY HAVE THE EXACT SAME PROBLEM. *AK
ROTORS ARE WARPING. ALL MY FRIENDS WITH JEEPS HAVE HAD ROTORS FAIL WITHIN 20K MILES. MUST BE DEFECTIVE PARTS FROM MANUFACTURER. VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. MYSELF AND THREE OTHERS HAVE ALMOST HAD ACCIDENTS BECAUSE OF THIS. WE GOT LUCKY, BUT THERE MUST BE OTHERS WHO WERE NOT LUCKY. DEALERSHIP CLAIMS THERE IS NO PROBLEM. SEARCH THE INTERNET, THERE ARE HUNDREDS OF POSTINGS ABOUT THIS PROBLEM! DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.*AK
PE 01 021: VEHICLE WAS PARKED. CONSUMER HEARD A CLICKING SOUND JUST BEFORE VEHICLE ROLLED OUT OF DRIVEWAY INTO A PARKED CAR;. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
VEHICLE SHIFTED INTO REVERSE FROM PARK, CAUSING IT TO HIT A PIER AND ROLL INTO A LAKE.
WHILE TRAVELING INTO A CURVE AT APPROXIMATELY 35 MPH, THE SEAT FRAME BROKE UNDERNEATH AND MADE IT EASY FOR THE SEAT TO SUDDENLY ROCK FREELY WITH A LEFT-LEANING TO FRONT AND RIGHT-LEANING TO BACK MOTION, MAKING THE VEHICLE ALMOST IMPOSSIBLE TO DRIVE NOW. HOWARD-WILSON CHRYSLER-PLYMOUTH-JEEP IN JACKSON, MS (WHERE I'VE BEEN HAVING MOST OF THE SERVICE WORK PERFORMED ON THE JEEP) WAS CONTACTED ABOUT POSSIBLE RECALL INFORMATION, BUT I WAS ADVISED THAT I'D BE REQUIRED TO PAY FOR THE REPAIR MYSELF. I HAVE NOT CONTACTED THE MANUFACTURER OR THE DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED YET, BUT AN ESTIMATE FOR THE REPAIR OF THIS ITEM WAS IN EXCESS OF $400.00. I RECENTLY REMOVED THE SEAT FROM THE VEHICLE AT A LOCAL SHOP AND TRIED TO HAVE THE SEAT FRAMED WELDED BACK TOGETHER (BECAUSE IT'S A CLEAN SEPARATION OF THE METAL ON THE FRONT DRIVER'S SIDE CORNER OF THE SEAT ABOVE WHERE IT ATTACHES TO THE TRACK), BUT THE SHOP STRONGLY ADVISED AGAINST IT FOR THE LIKELIHOOD OF WEAKING THE METAL IN THAT AREA AND LEAVING THE POTENTIAL OF IT HAPPENING AGAIN, BUT EVEN THEY HAD NO IDEA HOW THIS PARTICULAR BREAKAGE COULD HAVE HAPPENED IN THE FIRST PLACE.*AK
CONSUMER'S WIFE WAS DRIVING A LEASED GRAND, CHEROKEE, AT APPROXIMATELY 5 MILES. BROUGHT IT BACK, AND PARKED IT IN DRIVEWAY, TOOK FOOT OFF BRAKE, AND AUTOMOBILE IMMEDIATELY TOOK OFF . IT WENT STRAIGHT THROUGH CONSUMER'S GARAGE, HITTING OTHER CAR THAT WAS PARKED IN GARAGE, CAUSING DAMAGE TO IT BEFORE COMING TO A HOLT. *AK
ROTORS WARPED PREMATURELY - CAUSE UNSAFE SHAKING WHEN APPLY BRAKES OVER 50 MPH
VEHICLE WAS MAKING POPPY NOISE COMING FROM STEERING, AND PASSENGER'S LOCK WOULDN'T LOCK AT TIME. VEHICLE PULLED OVER,, BRAKES HAD TO BE REPLACED. THE DEALERSHIP IS AWARE OF THE PROBLEM.
WHILE DRIVING AT ANY SPEED AND APPLYING BRAKES VEHICLE WILL EXPERIENCE A "BOUNCE" IN FRONT WHEELS, AND STOPPING DISTANCE INCREASED DUE TO POOR PERFORMANCE OF THE BRAKING SYSTEM. DEALERSHIP HAS EXAMINED THE VEHICLE THREE TIMES FOR THIS PROBLEM ,AND REPLACED THE BRAKE PADS AND ROTORS. THESE REPAIRS HAVE FAILED TO REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
IF I WAS TRAVELING AT A CERTAIN SPEED AND I APPLIED MY BRAKES, MY STEERING WHEEL BEGAN TO VIBRATE. I DIDN'T THINK ANYTHING OF IT. MY JEEP WAS LESS THAN SIX MONTHS OLD AND THERE COULDN'T BE ANY PROBLEMS WITH IT....YET. I BLEMED THE ROAD CONDITIONS AND DIDN'T THINK MUCH ABOUT IT. THE VIBRATIONS GOT WORSE BUT THE ROADS WHERE THE SAME. I TOOK IT IN THE DIRECT AUTO PLAZA, IN EL CENTRO CA. AND THEY SAID IT WAS MY ROTORS, THEY WERE WARPED. THEY SAID THAT IT WAS "NORMAL" WEAR AND TEAR AND THAT WARRANTY WOULD NOT COVER THE FIXING OF THE ROTORA. THEY WHERE GOING TO CHARGE ME 350.00. I AM FRUSTRATED BECAUSE IF THIS IS NORMAL WEAR AND TEAR I DON'T KNOW IF I COULD AFFORD TO BE PUTTING 350.00 ADDITIONAL MONEY IN TO "NEW" VEHICLE EVERY 12-15 THOUSAND MILE. I FEEL THAT THE ROTORS ARE DEFECTIVE AND SHOULD BE REPLACED UNDER WARRANTY.*AK
WHEN DEPRESSING BRAKES TO SLOW DOWN STEERING WHEEL WOULD SHAKE ROUGHLY. DEALER HAS REPAIRED BRAKE PROBLEM TWO TIMES, AND VEHICLE IS IN NEED OF THIRD REPAIR. ROTORS ARE TOO THIN TO TURN. PLEASE PROVIDE FURTHER INFORMATION.*AK
WAS APPLYING BRAKES TO SLOW DOWN VEHICLE STARTED TO VIBRATE. TOOK TO DEALERSHIP. WAS INFORMED BY MECHANIC BRAKE ROTORS WERE WARPED AND WERE SEPARATING. WAS NO RECALL ON VEHICLE. ROTORS CAN BE REPLACED.*AK
CONSUMER STATES VEHICLE VIBRATES WHEN BRAKES ARE APPLIED, CONSUMER TOOK VEHICLE TO INDEPENDENT MECANIC AND WAS TOLD THAT THE ROTORS WERE EXTREMELY OUT OF ROUND.*JB
VEHICLE SEVERELY PULLS TO RIGHT WHEN DRIVEN AT HIGHWAY SPEEDS. DEALER CANNOT IDENTIFY THE PROBLEM. *AK
HIGH PULSATING IN BRAKES, ONLY WARR. 12,000 MILES,SHOULD HAVE RECALL, VERY UNSAFE, HAD ROTORS TURNED AND NEW PADS, SAME PROBLEM STARTING AGAIN, I HAVE NOT FOUND A 2000 GRAND CHREOKEE OWNER THAT HAS OVER 12,000 MILES ON IT THAT HAS NOT HAD THE SAME PROBLEM. *AK
REAREND MAKES A HOWLING SOUND BETWEEN 55-63 MPH WHEN I AM COASTING. *AK
VEHICLE HAS AN INTERMITTENT SHIFTING PROBLEMS. WHEN SLOWING DOWN, VEHICLE WILL JERK AS IT SEARCHES FOR GEARS. ALSO, IT SHIFTS DOWN ONE GEAR LOWER THAN IT SHOULD. DEALER HAS INSPECTED VEHICLE 4 TIMES, AND COULD NOT FIND CAUSE. *AK
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND ANOTHER VEHICLE SUDDENLY STOPPED. IN ORDER FOR TO AVOID THE OTHER VEHICLE, SHE WENT INTO GUARDRAIL. WHEN CONSUMER APPLIED ANTI-LOCK BRAKES VEHICLE SKIDDED AND LOCKED UP. INTERIOR REAR SEAT WASN'T PROBERLY BOLTED , SEAT CAME OUT FROM FLOOR. IT WAS SECUED. FRONT AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK
VEHICLE STALLS WHEN STOPPED WITH BRAKES APPLIED, CHRYSLER SAYS THIS IS NOT A SAFETY PROBLEM AND DOES NOT AFFECT PERFORMANCE OF THE VEHICLE. *AK
ROTORS HAVE NEEDED TO BE TURNED TWICE AT 8000 MILE INTERVALS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →