WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE WILL COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER REPLACED A SENSOR WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
STEERING COLUMN VIBRATES SEVERLY WHEN ATTEMPTING TO APPLY BRAKES AND TRAVELING AT SPEEDS ABOVE 65 MPH, DEALERSHIP HAS EXAMINED VEHICLE, AND HAS FAILED TO REMEDY PROBLEM BY REPLACING BRAKE PADS AND ROTORS. *AK DEALER RECOMMENDED REPLACING ROTORS, WHICH WERE WARPED, AND ALSO THE BRAKE PADS, CONSUMER REFUSED, ALSO LEFT FRONT AND REAR SHOCK ABSORBERS WERE LEAKING, WHICH WERE REPLACED.*YD
EARLY BRAKE ROTOR WARPAGE UNDER NORMAL DRIVING CONDITIONS. *AK
UPON APPLYING THE BRAKES, THE VEHICLE SHAKES EXCESSIVELY, INCLUDING THE STEERING WHEEL. ACCORDING TO THE DEALER MECHANIC'S REPORT, THE PROBLEM IS ATTRIBUTED TO WARPED ROTORS. NUMEROUS OTHER OWNERS OF THE SAME VEHICLE I ENCOUNTERED HAVE EXPERIENCED THE SAME PROBLEM AT MILEAGE BELOW 10,000 MILES. THE PROBLEM IS NOT ATTRIBUTED TO NORMAL WEAR AND TEAR OR DRIVING HABITS AS EXPRESSED BY THE DEALER, BUT RATHER TO DEFECTIVE MANUFACTURED INSTALLED ROTORS. I WAS INFORMED THAT EARLIER VERSIONS ( 1998, 1999) OF THIS VEHICLE WERE RECALLED FOR DEFECTIVE ROTORS. I AM CONCERNED OF THE SAFETY ISSUES INVOLVED DUE TO THE OPERATOR'S INABILITY TO CONTROL THE VEHICLE UPON APPLYING THE BRAKES.*AK
ROTORS BECAME WARPED/ VIBRATED WHEN PUTTING ON BRAKES. STEERING VIBRATES VERY HARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN DRIVING AT LOW SPEED AND STARTING TO BRAKE VEHICLE WOULD LURCH FORWARD. HAD NOT HIT ANYTHING WHEN THIS HAPPENED. HAVE BEEN TO DEALERSHIP AT LEAST 3 TIMES. PROBLEM IS INTERMITTENT. VEHICLE WAS TEST DRIVEN. MECHANIC INDICATED NO PROBLEMS.*AK *SLC
ROTORS VIBRATE WHEN APPLYING BRAKES FORM HIGH TO LOW SPEEDS. ROTORS ARE BADLY WARPED. *AK
ROTORS AND PADS ON FRONT DISC BRAKES NEEDED TO BE REPLACED 3 TIMES IN 16,600 MILES.*AK
WHILE TRAVELING IN RAIN OR ON WET ROADS BRAKES LOCK UP, AND IT FEELS ROUGH WHEN DEPRESSING BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK
FRONT ROTORS HAVE WARPED 5 TIMES SINCE BUYING THE VEHICLE. *AK
CONSUMER'S VEHICLE REARENDED ANOTHER VEHICLE WHILE DRIVING 20 MPH AND DRIVER'S SEATBELT DID NOT RESTRAIN CONSUMER. SHE HIT FACE ON STEERING WHEEL, AND SUSTAINED BREAKS IN STERNUM. DAMAGE TO VEHICLE WAS $ 1000.00. *AK
CONSUMER REARENDED A VEHICLE WHILE DRIVING 20 MPH AND SEATBELT DID NOT RESTRAIN HER, AND AIRBAGS DID NOT DEPLOY. CONSUMER HIT FACE ON STEERING WHEEL, AND SUFFERED BREAKS IN STERNUM. DAMAGE TO VEHICLE WAS $ 1000.00, OTHER VEHICLE WAS $ 4000.00. *AK
CONSUMER WAS IN FRONT OF VEHICLE WITH ENGINE RUNNING AND EMERGENCY BRAKE NOT APPLIED, VEHICLE SUDDENLY WENT FORWARD. CONSUMER ENDED UP UNDERNEATH VEHICLE, BUT WAS NOT INJURED.*AK *SLC
AT 9,000 MILES DEFECTIVE ROTORS CAUSED STEERING WHEEL TO VIBRATE SEVERELY WHEN BRAKES WERE APPLIED, DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL.*AK CONSUMER STATED THAT MANUFACTURER SHOULD HAVE SHARED THE EXPENSE OF REPLACING FRONT AND BACK PADS/ROTORS.*SLC
THE CAR WAS IDLING IN PARK AND IT SUDDENLY SLIPPED INTO REVERSE. THE DRIVER HAD BEEN OUT OF THE CAR FOR ABOUT 15 SECONDS WHEN THE VEHICLE APPARENTLY SLID INTO EITHER REVERSE OR NEUTRAL. FORTUNATELY, THE DRIVER CHASED THE CAR DOWN, JUMPED INTO THE CAR AND WAS ABLE TO MANEUVER THE CAR AWAY FROM STUDENTS WHO WERE WALKING NEARBY. OTHERWISE THERE COULD HAVE BEEN A CATASTROHPE.*AK
WHEN APPLYING BRAKES, IT CAUSED STEERING WHEEL TO VIBRATE SEVERELY. VEHICLE HAS BEEN TO DEALER'S SHOP ON FOUR OCCASIONS AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
FIRST TIME CHRYSLER REPLACED THE FRONT ROTORS FREE OF CHARGE. THE SECOND TIME I WAS TOLD THAT WAS NOT COVERED UNDER WARRENTY AND ALL THREE OF FOUR ROTORS WERE TURNED AT MY COST. THE THIRD TIME I HAD A LOCAL GARAGE TURN ALL FOUR ROTORS DUE TO WARPAGE. THE CAR NOW IS STARTING TO SHOW WARPAGE AGAIN. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN BRAKING AT 60 MPH WITH THE WARPED ROTORS. I HAVE WRITTEN A LETTER TO CHRYSLER AND THEY HAVE STATED "NOT COVERED UNDER WARRENTY AND THAT THEY HAVE NOT HEARD OF ANY PROBLEMS". CENTRAL GARAGE TOLD ME THAT THEY SEE ALOT OF JEEPS LIKE MINE WITH WARPED ROTORS. I HAVE CONTACTED OTHER JEEP GARAGES AND THEY ALL STATED THAT THEY SEE ALOT OF MY STYLE OF JEEP WITH WARPED ROTORS. THIS IS MAJOR SAFETY FEATURE ON MY CAR AND I FEEL THAT CHRYSLER SHOULD ENGINEER A SOLUTION. I SHOULDN'T HAVE TO HAVE MY BRAKES REPAIRED EVERY 5-6000 MILES TO KEEP MY CAR SAFE TO DRIVE AND SPEND $400-$500 TO DO SO. *AK
TRANSMISSION MAKE A NOISE WHEN YOU PUT IT IN REVERSE. SOUNDS LIKE THE TRANSMISSION HAS FALLEN OUT. WHEN YOU PUT IT BACK IN PARK AND TRY IT AGAIN IT DOESN'T DO IT UNTIL IT HAS SET FOR A WHILE.*AK
VEHICLE WAS IN PARK/ ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED. AND VEHICLE SUDDENLY WENT IN REVERSE, CONSUMER AND PASSENGER RAN AFTER VEHICLE TRYING TO STOP IT. AFTER ABOUT 80 FEET CONSUMER WAS ABLE TO JUMP INTO VEHICLE AND APPLIED BRAKE. DRIVER AND PASSENGER SUFFERED NECK AND FACIAL INJURIES. *AK
MY JGC HAS HAD OFF AND ON PROBLEMS SINCE I BOUGHT IT VIRTUALLY. NOT BEING A PARTICULARLY COMPLAINT ORIENTED PERSON, I AT FIRST ATTRIBUTED THE TRANSMISSION PROBLEM ON THIS TRUCK TO THE FACT THAT I HAD NEVER OWNED A 4WD VEHICLE BEFORE. FROM THE OUTSET THIS TRUCK SHUDDERED WHEN IN A TIGHT TURN, EITHER DIRECTION. DURING THE FIRST WINTER II OWNED IT, I LEFT IT IN MY DRIVEWAY IN PARK ONLY TO COME OUT LATER TO FIND IT AT THE END OF MY DRIVE. THIS HAPPENED A NUMBER OF TIMES, ONCE STOPPING ONLY BECAUSE IT STOPPED UP AGAINST MY WIFE'S CAR. I THOUGHT I WAS CRAZY AT FIRST--NOW I WON'T LEAVE THIS VEHICLE ON A FLAT SURFACE WITHOUT THE EMERGENCY BRAKE ON. RECENTLY, THE TRUCK DEVELOPED A HUGE, AND FRIGHTENING "CLUNK" BETWEEN 2ND AND 3RD GEAR I BELIEVE. AGAIN, I DID NOT MAKE MUCH OF THIS UNTIL THE "CHECK ENGINE" LIGHT CAME ON MORE OR LESS PERMANENTLY. THE TRUCK WILL NO LONGER SHIFT INTO APPROPRIATE GEAR, HAS POOR ACCELERATION AND WORSENING GAS MILAGE, AND RUNS AT ERRATIC AT BEST RPMS. I HAVE TAKEN IT TOO THE DEALER WHO ON THE FIRST VISIT TOLD ME THEY COULDN'T REPRODUCE THE PROBLEM AND TOLD ME TO BRING IT BACK WHEN IT HAPPENED AGAIN. IT HAPPENED AGAIN ON THE WAY OUT THE LOT. I TOOK THE TRUCK BACK ABOUT A WEEK LATER AND WAS TOLD IT WOULD COST ABOUT $250 TO DIAGNOSE THE PROBLEM. A WEEK LATER, I TOOK IT BACK TO THE DEALER, ANGRY THAT I HAD FOUND MY EXACT PROBLEM ON A TECHNICAL SERVICE BULLITEN FROM CHRYSLER ITSELF. THE DEALER ALTHOGH VERY NICE BASICALLY TOLD ME I WOULD HAVE TO PAY TO HAVE THE TRA
STEERING MAKES A SQEAKING NOISE WHEN RIGHT HAND TURNS ARE MADE. DEALER HAS REPLACED GEAR BOX TWICE . THE PROBLEM STILL EXISTS. THE DEALER IS STARTING TO IGNORE ME AND REFUSING TO AKNOWLEDGE THE PROBLEM NOW THAT THE CAR IS OUT OF WARRANTY.A FORMAL COMPLAINT WILL BE FILED WITH DAIMLER=CHRYSLER. *AK
WHEN ENGINE WAS IDLING AND GEAR SHIFT INDICATOR WAS IN PARK, VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS IN REVERSE. CONSUMER WAS ABLE TO STOP VEHICLE BEFORE ANY INJURY OR CRASH COULD OCCUR. DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *NOTE: GEAR SHIFT INDICATOR DID NOT SHOW CORRECT GEAR THAT VEHICLE WAS IN.*AK
BRAKE ROTORS WERE WARPED, CAUSING STEERING WHEEL TO VIBRATE WHEN DRIVING. BRAKES WOULD NOT STOP VEHICLE PROPERLY. CONTACTED DEALER WHO STATED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY AFTER 12500 MILES. *AK *JB
VEHICLE WAS IN DRIVE AND IT SUDDENLY LUNGED FORWARD WHILE GOING AROUND A BEND. ANOTHER TIME CONSUMER SLIGHTLY ACCELERATED, AND APPLIED BRAKES AND VEHICLE LUNGED FORWARD. CONSUMER SLAMMED ON BRAKES HARD TO KEEP FROM LUNGING FORWARD. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
WHILE DRIVING GEARS WERE VERY HARD TO OPERATE, ALSO, VEHICLE WOULD NOT GO FORWARD. TRIED TO PUT GEAR INTO PARK AND VEHICLE WENT BACKWARD. ALSO, REAR WHEELS SPUN OUT OF CONTROL. PLEASE PROVIDE ANY FURTHER INFORMATION, OR MAKE CHANGES. *AK
BRAKE ROTORS WARP AND WARP AND WARP. A $30,000 CAR/SUV WITH A BRAKING SYSTEM THAT IS A TOTAL ENGINEERING FAILURE. NOW WITH 40,000 MILES, I'VE HAD THE BRAKE ROTORS TURNED THREE TIMES! THE DEALER WOULD DO NOTHING THE FIRST TIME BECAUSE BRAKES WERE NOT COVERED ON THE WARRANTY. I'LL NEVER BUY ANOTHER JEEP.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS PARKED/ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD AND HIT A TREE. DAMAGE TO VEHICLE WAS $ 5800.00. *AK
HARD STARTING... FUEL PUMP REPLACED AND PROBLEM CORRECTED.. HAD TO PUMP THE GAS PEDAL LIGHTLY THEN TURN THE KEY TO GET THE BEAST STARTED.. AND I MEAN A BEAST !.. ROUGH IDLEING ENGINE, NOISEY DIESEL LIKE SOUND FROM THIS POORLY DESIGNED AND ENGINEERED HUNK OF METAL.. A TRUE EMBARRSEMENT FRO THE CHRYSLER ENGINEERS.. I MUST SAY ONE THING..THEY ARE CONSISTENT IN DESIGNING A GOOD LOOKING VEHICLE.. BUT BEAUTY IS ONLY SKIN DEEP.. FOR THIS VEHICLE IS A CONSUMERS NIGHTMARE.. STAY AWAY FROM THESE TRUCKS. *AK
WHINING NOISE UPON TURNING THE VEHICLE LEFT OR RIGHT AT LOW SPEEDS.. DEALER IN PRINCETON ,NJ SAYS "SIR...THATS NORMAL OPERATING NOISE".. WOW, JUST LIKE PLEADING THE 5TH.. NO COMMENT.. TOOK IT TO ANOTHER DEALER(ONE WHERE IT WAS PURCHASED FROM) THEY RECOGNIZED THE PROBLEM AND SAID IT WAS A COMMON PROBLEM.. THEY REPLACED THE GEAR BOX. SOUND IS COMING FROM THE PRESSURIZED FLUID WITHIN THE STEERING GEAR BOX. IT IS A CONFIRMED DESIGN FLAW. CONGRATULATIONS CHRYSLER.. YOU DID IT AGAIN..THE NEW GEAR BOX IS MUCH QUIETER BUT AFTERA MONTH..THE NOISE IS BACK BUT NOT AS PRONOUNCED. LESSON FOR TODAY.. NOT ALL DEALERS ARE THE SAME IN THEIR SERVICE ABILITY.*AK
JEEP IS PULLING TO THE RIGHT.. WAS TOLD "ITS THE CROWN IN THE ROAD" BY FIRST DEALER. HAD IT TAKEN TO ANOTHER DEALER.. WAS TOLD THE ALIGNMENT IS OFF. ..SO IT WAS CORRECTED.. STILL DOES IT. THIS IS AN ONGOING PROBLEM.. THESE VEHICLES ABLILITY TO HOLD A STRAIGHT LINE IS LIKE TRYING TO PULL A RABBIT OUT OF A HAT. MAGIC..JUST AN ILLUSION THAT THE DEALER WANTS YOU TO SWALOW UP.. CROWN IN THE ROAD MY ASS. *AK
I PUT THE VEHICLE IN REVERSE IN A PARKING LOT, WENT BACKWARDS THEN PUT IT IN DRIVE TO GO FORWARD AND IT STILL WENT BACKWARD AND I HIT A TELEPHONE POLE. WHEN I LOOKED DOWN THE GEAR SHIFT WAS IN REVERSE AND NOT IN DRIVE.*AK
THE VEHICLE WAS PARKED IN GARAGE; GOT OUT WITH DOOR OPEN TO PUT MATERIAL IN CAR; VEHICLE SLIPPED INTO REVERSE, BACKING OUT OF GARAGE; DAMAGE TO DRIVER SIDE DOOR, FENDERS AND GARAGE STRUCTURE. SIMILAR REPORTS OF THIS ACCIDENT AS OF 11/01 APPEAR TO BE IN EXCESS OF 60, BASED ON REVIEW OF NHTSA WEB SITE. NEED DETAILS ON WHEN RECALL WILL BE REQUESTED. *AK
BRAKE ROTORS ARE WARPED. REQUIRE REPLACEMENT. DEALER AND MANUFACTURER REFUSE ANY RESPONSIBILITY. OWNER MUST PAY FOR ALL REPAIRS. WARRANTY ONLY 12,000MI.*AK
FRONT BRAKE ROTORS WARP. I HAVE REPLACED THEM TWICE AND HAD THEM CUT ONCE, AND IT HAPPENDS EVERY 6,000 MILES OR SO.*AK
SINCE MY INITIAL REPORT ON THIS VEHICLES SUDDEN ACCELERATION WE HAVE HAD IT BACK TO THE DEALER FOR REPAIR OR CORRECTION OF THIS CONDITION. DEALER COULD NOT FIND ANY CODES, OR DEFECT. DEALER CLAIMS THAT CHRYSLER KNOWS NOTHING OF THIS PROBLEM EVEN THOUGH YOUR SITE LISTS MANY OTHER INSTANCES OF THE SAME TYPE. THEY COULD OFFER NO HELP TO THE SERVICE DEPARTMENT IN RESOLVING THIS SERIOUS AND POTENTIALLY LIFE THREATENING SITUATION. HOW MANY REPORTS OF THE SAME TYPE HAVE TO BE FILLED BEFORE AN INVESTIGATION OF THIS CONDITION TAKES PLACE?*AK
WWILE PARKING VEHICLE SUDDENLY ACCELERATED TO REQUIRE BOTH FEET ON BRAKE AND SHIFT TO NUETRAL TO STOP. VEHICLE STRUCK CURBING IN LOT AND UPSET ITS LOCATION. IN TRAFIC THIS COULD HAVE BEEN FATAL.*AK
ROTORS HAVE BECOME WARPED AFTER VERY SHORT TIME. FRONT SHIMMIES WHEN BRAKING. *AK
BRAKE ROTORS WARPED OVER ONE DAY USE. CONTACTED DEALER, AND DEALER STATED BRAKES WERE OVERHEATED, AND NOT COVERED UNDER WARRANTY. *AK *YH
TRANSMISSION WILL SLIP OUT OF GEAR AND SUDDENLY WILL GO BACK INTO GEAR WITH A JERK. VEHICLE, SOMETIMES WILL NOT GO INTO GEAR AT ALL. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER LOOKED AT VEHICLE AND REPLACED REAR END, BUT DID NOT REMEDY THE PROBLEM. PLEASE ADD VIN . *AK
WHEN APPLYING BRAKES FRONT END VIBRATES. HAD NOT CONTACTED DEALER. PLEASE ADD VIN. *AK
WHEN TRAVELING AT 60 MPH AND APPLYING BRAKES VEHICLE WILL SHAKE WHEN TRYING TO SLOWDOWN. CONTACTED DEALER, AND DEALER SOLVED PROBLEM. *AK CONSUMER STATED THE DEALER DISCOVERED THE PROBLEM AS BENT ROTORS.*SLC
O RING DETERIORATES CAUSING LEAKAGE - DELAERSHIP ADMITTED AS KNOWN PROBLEM - CHRYSLER DENIED - I PAID TO HAVE FIXED - BELIEVE THAT IT IS A KNOWN DEFECT. *AK
PUT CAR IN PARK. WITH ENGINE RUNNING STEPPED OUT OF CAR. TRANSMISSION SHIFTED INTO REVERSE AND CAR STARTED ROLLING BACKWARD. DRIVER WAS KNOCKED DOWN AND INJURED WHILE TRYING TO REACH IN CAR TO APPLY BRAKE BY HAND.*AK
WHILE LEAVING VEHICLE IDLING AND IN PARK, VEHICLE JUMPED INTO REVERSE AND STARTED TO MOVE, BUT CONSUMER JUMPED IN AND STEPPED ON BRAKES, PREVENTING VEHICLE FROM MOVING. *AK CONSUMER WAS INJURED IN ACCIDENT. *YH
ROTORS FAILED AT 7K, 14K, AND 27K. NEVER HAD A CAR THAT NEEDED BRAKE WORK AT 27K. SUSPECT THAT BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
BRAKES HAVE NEEDED COMPLETE REPLACEMENT ON 3 OCCASIONS NOT COUNTING THE ONE I HAVE TO MAKE TO GET THEM REPAIRED AGAIN. IT HAS ONLY BEEN THREE MONTHS SINCE THE LAST SET!!!!*AK
6 MONTHS AGO, NOTICED TRANSMISSION LEAK. TOOK IT TWICE FOR REPAIR. AFTER 2 REPAIRS THE TRANSMISSION IS STILL LEAKING WHICH 2 WEEKS AGO LED ME TO CALL BOTH THE DEALER & MANUFACTURER. ON 09/13, THE DEALER TOOK THE CAR BACK FOR REPAIR BUT INFORMED ME THAT HE WILL NOT REPLACE THE TRANSMISSION BECAUSE HE SEES NO LEAK. ON 09/16, I NOTICE AGAIN THAT THE TRANSMISSION IS LEAKING AND THEREFORE I AM FILLING A COMPLAINT.*AK
PE 01 021/ROLL AWAY IN PARK: WHILE IDLING IN PARK POSITION IN DRIVEWAY VEHICLE INADVERTENTLY JUMPED OUT OF GEAR INTO DRIVE AND HIT TWO PARKED VEHICLES IN GARAGE; DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →