Page 24 of 29 · complaints 1,151–1,200 of 1,447

2000 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 1, 2002IL

THE BRAKE ROTORS ON THIS VEHICLE HAVE WARPED 3 TIMES NOW ALMOST CAUSING THE CAR TO VEER OUT OF CONTROL. WHEN YOU APPLY THE BRAKES THE STEERING WHEEL SHIMMIES VERY BAD AND ITS HARD TO CONTROL THE CAR. THE DEALER HAS FIXED THIS PROBLEM TWICE AND NOW AGAIN AT 37,000 MILES THE BRAKE ROTORS ARE WARPED AGAIN.. THIS DEFECT WILL EVENTUALLY GET SOMEONE INJURED OR WORSE IF CHRYSLER WON'T FIX IT THE RIGHT WAY. A FEW OTHER PEOPLE I KNOW HAVE THIS VEHICLE AND HAVE EXPERIENCED THE SAME REOCCURRING PROLEM WITH BAD BRAKE ROTORS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 28, 2002IL

THIS IS THE 3RD TIME THAT THE BRAKE ROTORS HAVE WARPED ON THIS VEHICLE IN 2 YEARS. WHEN YOU STEP ON THE BRAKE PEDAL THE STEERING WHEEL SHIMMIES SO BAD ITS HARD TO CONTROL THE CAR. IT HAS BEEN FIXED TWICE BEFORE AT THE DEALER AND NOW AGAIN THE BRAKE ROTORS ARE WARPED. THIS SEEMS TO HAPPEN EVERY 12 TO 14 THOUSAND MILES. I HAVE NEVER HAD A CAR DO THIS BEFORE IN SUCH A SHORT TIME. CHRSYLER TOLD ME TO BAD THAT THEY ARE NOT FIXING IT AGAIN. THERE IS POSITIVELY A DESIGN FLAW WITH THIS VEHICLE AND CHRYSLER MUST FIND THE FIX FOR IT AND RECALL ALL OF THESE CARS BEFORE MANY PEOPLE GET HURT. THE DEALER HAS BEEN HELPFUL BUT THET WILL NOT PAY TO FIX IT ANYMORE AND TOLD ME TO CALL CHRYSLER WHICH I DID TO NO AVAILE. THE SERVICE MANAGER EVEN TOLD ME THAT THE COMPANY KNOWS THERE IS A PROBLEM WITH THE ROTORS BUT CAN'T FIGURE OUT HOW TO FIX IT AND MAKE IT STAY FIXED. THERE NEEDS TO BE SOMETHING DONE ABOUT CHRYSLER. THEY SHOULD REPAIR THESE BRAKES ON EVERY CAR FOR AS LONG AS PEOPLE OWN THEM. THE PROBLEM IS THEIRS AND WE AS CONSUMERS ARE BEARING THE BRUNT OF IT. JEEPS ARE EXPENSIVE TO BUY AND THE BRAKES SHOULD LAST MORE THAN A FEW THOUSAND MILES.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 27, 2002MA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 2002AZ

SHUTTERING AND POOR VEHICLE CONTROL AT 70 MPH SLOW DOWN TO FULL BRAKING. THIS IS AN ONGOING PROBLEM. THE ROTORS HAVE BEEN TURNED, AND NOW NEED TO BE REPLACED AT 38,000 MILES. I THINK THAT AFTER READING ALL THE COMPLAINTS ON BRAKES FOR THIS VEHICLE, THAT THIS PROBLEM NEEDS SOME ATTENTION. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Feb 22, 2002TX

WHILE PARKED VEHICLE JUMPED INTO REVERSE AND ROLLED BACKWARDS, HITTING MAILBOXES. THIS WAS SECOND TIME THIS HAD HAPPENED. HAVE YET TO CONTACT DEALER. PLEASE ADD VIN. *AK

Electrical System › Ignition › Module
Filed Feb 22, 2002WA

AFTER OWNING THIS VEHICLE FOR JUST OVER 19 MONTHS, WE HAVE HAD TO HAVE THE MAIN COMPUTER REPLACED AS WELL AS NEW FRONT BRAKE ROTORS 2 TIMES. THE FIRST TIME WE HAD TO REPLACE THE ROTORS WE HAD OWNED THE CAR FOR A LITTLE OVER A YEAR. NOW, THE SECOND TIME WE'RE REPLACING THE ROTORS AFTER ONLY 7 MONTHS. THE BRAKE ROTORS WARP AND CAUSE SEVER "SHIMMYING" WHILE BRAKING, THIS LEADS TO LESS CONTROL OF THE VEHICLE AND DELAYED STOPPING. THIS PROBLEM CAUSES A HAZARD TO BOTH THE PASSENGERS OF THE DEFECTIVE VEHICLE AND TO THOSE DRIVING AROUND IT. THESE VEHICLES NEED TO BE RECALLED AND THE DEFECT NEEDS TO BE CORRECTED RIGHT. THANK YOU FOR YOUR TIME AND YOUR HELP.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 20, 2002CA

WHEN BRAKES ARE APPLIED EXTREME VIBRATION OCCURS IN FRONT END. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 18, 2002CA

WHEN APPLYING THE BRAKES AT SPEEDS OF 35-55 MPH THE ENTIRE VEHICLE SHAKES VIOLENTLY. THE STEERING WHEEL ALSO VIBRATES TO A POINT WHERE I FEEL I WILL LOOSE CONTROL OF THE VEHICLE. I FIRST NOTICED THE PROBLEM AT 8,000 MILES AND I IMMEDIATELY NOTIFIED THE LES VOGEL DEALERSHIP WHO CHARGED ME $50.00 TO INSPECT THE BRAKE SYSTEM. AFTER THEIR INSPETION THEY TOLD ME THAT THE ROTORS WILL WARP WHEN THEY OVERHEAT AND CAUSE THE VEHICLE TO SHAKE AND THAT IT IS NOT A PROBLEM. NOW AT 21,000 MILES THE VIBRATING HAS INCREASED EVEN WHEN APPLYING THE BRAKES AT LOWER SPEEDS. IT FEELS AS IF THE VEHICLE WILL NOT STOP IN TIME AND THIS IS A MAJOR SAFETY ISSUE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 18, 2002TX

AT APPROC 8000 MILES, PULATING OF BRAKES WAS NOTICED. WHEN COMING TO A GRADUAL STOP. AT APPROXIMATELY 10,000 CAR VIBRATED WHEN BRAKING AT VARIOUS SPEEDS. I SPOKE TO THE HUFFINES SERVICE REP ON MAY 15, 2001 WHILE THE CAR WAS IN FOR A WARRANTY REPAIR , AT 15000 MILES, AFTER IT HAD LOST ALL POWER. (DISTRIBUTER PROBLEM). HE EXPLAINED TO ME THAT THE ROTORS, THRU FAST COOLING, TENDED TO WARP WITH ALL THE WEIGHT OF THE VEHICLE AND IT WAS NOTHING TO WORRY ABOUT FROM A SAFETY STANDPOINT AND IT WAS TYPICAL OF MANY CARS (EVEN HIS FORD DID IT, HE SAID). AGAIN, IN JUNE , 2001, I TOOK IT INTO THE DEALER I BOUGHT IT FROM , ELDORADO, TO HAVE A WHINING NOISE ,. THE WHINING NOISE TOGETHER WITH THE WORSENING VIBRATION WHEN BRAKING CONCERNED ME AND TOOK IT INTO THE DEALER WHERE PURCHASED. THEY FOUND NOTHING AND ASSURED ME THAT THE VIBRATON WAS TYPIUCAL AND NOTHING TO WORRY ABOUT, .HE SUGGESTED THAT IT WAS PROBABLY RELATED TO THE WAY IN WHICH I MANAGE THE BRAKES WHEN STOPPING. SINCE , THE VIBRATION HAS GOTTEN SO BAD THAT IT IS DIFFICULT TO STAY IN MY LANE STOPING AND IT IS VERY SCARY. I NOW HAVE 26,000 MILES AND AFTER RESEARCHING AND GOING TO A N INDEPENDENT MECHANIC, I DISCOVER THAT IT IS APPARENTLY A MANUFACTUERS PROBLEM WITH THE EQUIPMENT AND IN ORDER TO FIX, I MUST BUY NEW ROTORS AND PADS, PROBASBLY FOR FRONT AND BACK. I HAVE ALSO LEARNED THAT TWO OTHER FRIENDS WHO HAVE A 1999'S HAVE HAD TO HAVE THEIRS REPLACED AT VERY LOW MILEAGE. ONE OF THEM IS ON THEIR THIRD SET, AS ARE MANY LISTED ON THE

Vehicle Speed ControlCrash
Filed Feb 18, 2002WA

I WAS BRAKING AT A STOPLIGHT. AND HAD ALMOST COME TO A COMPLETE STOP, WHEN THE VEHICLE SUDDENLY ACCELERATED AND SHOT FORWARD. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME BUT IT MADE NO DIFFERENCE. WHAT STOPPED ME WAS THE CAR IN FRONT OF ME. I REAR-ENDED IT WITH ENOUGH IMPACT TO PUSH THAT CAR INTO THE CAR AHEAD OF IT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 16, 2002CA

STEERING WHEEL AND BRAKE PEDAL WHEN BRAKES WAS APPLIED. I TOOK VEHICLE TO DEALER FOR INSPECTION AND THEY DETERMINED THAT THE BRAKE PADS WERE WORN DOWN AND THE ROTORS NEEDED RESURFACING. THEY SAID THAT THE PARTS HAD A WARRANTY FOR 12,000 MILES. I FEEL THAT THE BRAKE PADS AND ROTOR WERE WORN DOWN PREMATURELY DUE TO DEFECT IN DESIGN OF BRAKE SYSTEM. CHRYSLER SHOULD REDESIGN THEIR ROTORS AND RECALL THE DEFECTIVE ONES.PLEASE INVESTIGATE THIS AS IT COST ME $229.47 TO REPAIR.*AK

Vehicle Speed Control
Filed Feb 15, 2002MI

VEHICLE LURCHES FORWARD INTERMITTENTLY FROM A STOP POSITION. VEHICLE BEEN TO DEALER ON SEVERAL OCCASIONS, BUT PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 15, 2002NY

BRAKES ARE A SAFETY HAZARD WHEN BRAKING AT HIGHWAY SPEED VIBRATES AND SHAKES WITH NO CONTROL BETWEEN 57 TO 50 MILES PER HOUR. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 14, 2002OH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 14, 2002IA

CONTINUAL PROBLEM WITH BRAKES. WARPED ROTORS,NUMEROUS PAD REPLACEMENT, PROBLEM CAUSES SEVERE VIBRATION WHEN BRAKING, AND CAUSES VEHICLE TO JERK. ALSO NOW IS SHIFTING AFTER COMING TO A STOP WHILE IN DRIVE, FEELS LIKE VEHICLE HAS BEEN HIT IN REAR. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 7, 2002TN

BRAKES HAVE BEEN REPAIRED 2 TIMES WITHIN THE FIRST 35 TO 38 THOUSAND MILES AND ARE SHUDDERING VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS - SEEMS TO BE A DEFECT FOR THIS TO HAPPEN THREE TIMES WITH JUST 45 THOUSAND MILES ON THE VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Feb 7, 2002NY

I PULLED MY JEEP CHEROKEE INTO THE MAIL CENTER IN MY HOMEOWNERS COMPLEX; I PUT THE JEEP IN PARK; OPENED MY DRIVERS SIDE DOOR; GOT OUT OF THE CAR; RETREIVED MY MAILBOX KEY FROM THE DRIVERS SIDE DOOR(WHERE I STORE IT); TURNED AROUND AND PUT THE KEY INTO THE MAILBOX; OPENED MY MAILBOX AND AS I WAS ABOUT TO TAKE THE MAIL OUT OF THE BOX I HEAR D A NOISE; I TURN AROUND AND MY JEEP IS MOVING BACKWARDS; I INSTINCTIVELY LUNGE AT THE CAR; HIT MY HEAD ON THE OUTER EDGE OF THE OPEN DOOR CAUSING A MAJOR CUT REQUIRING SUTURES; THEN THE OPEN DOOR AND MOVING CAR PIN ME AGAINST A POST; I MANAGE TO PUSH MY WAY FREE CAUSING MORE INJURIES TO MYSELF; SPIN AROUND THE OUTSIDE OF THE POLE; MANAGE TO GET INTO THEJEEP;---- IT JUMPED OUT OF PARK INTO REVERSE; THE OPEN DOOR WAS CRUSHED BACKWARDS BY THE POLE CAUSING THE PROPERTY DAMAGE AND I WAS INJURED IN THE INCIDENT AS WELL. NOW I FIND OUT THAT GRAND CHEROKEES AND LAREDOS HAVE THESE REPORTED INCIDENTS OF JUMPING INTO REVERSE AND I THINK THESE PROBLEM AUTOS SHOULD BE TAKEN OFF THE ROAD; THIS COULD HAVE BEEN A TRAGIC SCENE BECAUSE THIS MAIL CENTER IS USUALLY BUSY AND IF THERE WAS A CHILD OR SOMEONE BEHIND MY CAR OR ANOTHER AUTO BEHIND ME WHEN THIS HAPPENED IT COULD HAVE BEEN FATAL; FOR ME AS WELL--I'M LUCKY I WASN;T KNOCKED OUT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 6, 2002MO

WHEN APPLYING BRAKES VEHICLE VIBRATES. MECHANIC HAS REPLACED ROTORS TWICE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 6, 2002FL

VEHICLE SHAKES UPON APPLYING BRAKES, PROBLEM IS WITH DEFECTIVE ROTORS, STARTED AT 8000 MILES, JEEP REFUSES TO REPLACE. NUMEROUS COMPLAINTS FROM OTHERS WITH SAME PROBLEM. WHY IS NHTSA WAITING UNTIL A FATALITY OCCURS ?

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Feb 6, 2002AL

MY WIFE HAD HER 2000 JEEP GRAND CHEROKEE IN PARK ON A FAIRLY LEVEL SURFACE, SHE GOT OUT OF HER VEHICLE TO CHECK ON SOME YOUNG PEOPLE. WHEN SHE GOT OU A FRIEND OF HERS IN ANOTHER SUV YELLED THAT HER JEEP WAS MOVING. SHE LOOKED BACK THE JEEP JUMPED A CURB RAN OVER FOUR 20 YEAR OLD SHRUBS THEN HIT A LAMP POST. THE VEHICLE DID NOT START MOVING UNTIL SHE WAS 20-30 FEET FROM THE JEEP. I REPORTED THIS TO JEEP, THAY SENT OUT AN INSPECTOR WHO AGREED WITH ME THAT THE JEEP HAD TO BE IN GEAR TO BE ABLE TO HAVE ENOUGH MOMENTEUM TO JUMP THE CURB AND RUN OVER THE SHRUBS AND HIT THE LAMP POST. JEEP DENIED THAT THE VEHICLE WAS AT FAULT, REFUSED TO REPAIR SMALL DAMAGE, THANK GOD THIS DID NOT HAPPEN IN MY DRIVE WAY WITH MY 28 MONTH OLD GIRL ANYWHERE NEAR THE JEEP. THIS IS A SAFTEY PROBLEM AND I NEED HELP. THANK YOU. *AK

Service Brakes, Hydraulic › Pedals and Linkages
Filed Jan 31, 2002NH

THE BRAKE PEDAL VIBRATED VIOLENTLY WHEN APPLIED. THE DEALER HAS BEEN CONTACTED. *AK SCC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 30, 2002PA

WHILE DRIVING AT ANY SPEED, THERE WOULD BE VIBRATION IN VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION WOULD INCREASE IN SEVERITY AT HIGHER SPEEDS. DEALERSHIP EXAMINED VEHICLE AND REPLACED BRAKE ROTORS UNDER WARRANTY BECAUSE ROTORS WERE WARPED. *AK

Engine and Engine Cooling › Engine
Filed Jan 24, 2002CT

TIMING BELT WORE OUT AND TENSIONER HAS DISENGAGED. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 24, 2002IL

ROTORS HAVE WARPED 3 TIMES IN 16615 MILES. PRESENTS SAFETY ISSUE WHEN BRAKING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 22, 2002NY

THERE IS VIBRATION COMING FROM FRONT OF THE VEHICLE DURING ACTIVATION OF BRAKE SYSTEM. VIBRATION INCREASES IN SEVERITY WHEN SPEED OF VEHICLE INCREASES. THE DEALERSHIP EXAMINED VEHICLE AT 10,000 MILES, AND REPLACED THE FRONT BRAKE ROTORS WHICH FAILED TO EFFECTIVELY REMEDY THE PROBLEM. *AKTHE DEALER REFUSED TO DO ANYTHING TO CORRECT THE WARPED ROTORS, THE DEALER ACKNOWLEDGED THAT FAULTY PARTS WERE USED BUT CLAIM THAT THE MANUFACTURER WILL NOT STAND BEHIND THE PARTS *NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jan 22, 2002MA

VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY TOOK OFF IN REVERSE, HITTING A PERSON AND THEN A BUILDING. PERSON WAS SERIOUSLY INJURED, DAMAGE TO VEHICLE WAS $1700.00. *AK CONSUMER STATES THAT HIS FOOT WAS ON THE BRAKES WHILE VEHICLE WAS IN MOTION. *JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jan 21, 2002WI

VEHICLE SLIPS OUT OF PARK INTO GEAR, AND ACCELERATES FORWARD AND OR IN REVERSE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 21, 2002AZ

WARPED ROTORS AT 9K MILES - DEALER TURNED ROTORS AT NO COST. WARPED ROTORS AT 16K MILES - DEALER REPLACED ROTORS AT NO COST. WARPED ROTORS AT 20K MILES - DEALER SAYS I HAVE POOR DRIVING HABITS AND THEY WILL NOT COVER THE ROTORS ANY MORE. WE WILL SEE ABOUT THAT! NEXT IS THE POWER STEERING GROAN MADE WHEN MAKING SLOW RIGHT HAND TURNS - DEALER REPLACED GEAR BOX ONCE. NOW THE NOISE IS HAPPENING INTERMITTENTLY - DEALER CAN'T FIX BECAUSE THEY ARE NOT ABLE TO DUPLICATE NOISE. AFTER READING THESE COMPLAINTS ON THIS WEB SITE SOMETHING NEEDS TO BE DONE FOR A LONG TERM FIX. I CAN GET DEALER TO REPAIR AGAIN AT NO COST THIS TIME BUT I DO NOT WANT TO GO THROUGH THIS AGAIN 4 K MILES FROM NOW. NT. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jan 18, 2002CD

WHILE VEHICLE WAS IN PARK AND IDLING, THE VEHICLE SLIPPED INTO REVERSE, AND CRASHED INTO A BUILDING BEFORE STOPPING,CONTACTED DEALER.*AK CONSUMER STATED PRIOR TO THE ACCIDENT HE WAS HAVING PROBLEMS THE THE KEY/ SHIFTER LOCK MECHANISM TRYING TO TAKE THE KEY OUT OF THE IGNITION AFTER TURNING OFF ENGINE, DEALER REPLACED A FAULTY BRACKET.*SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 18, 2002IL

WHILE PARKED WITH VEHICLE RUNNING ON AN INCLINE AND WITHOUT ANY INDICATION VEHICLE STARTED ROLLING BACKWARDS. CONSUMER HAD TO DEPRESS BRAKE PEDAL TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 17, 2002LA

WHEN DOORS ARE LOCKED DOOR LOCKS MALFUNCTION, PREVENTING OCCUPANTS OF THE VEHICLE FROM EXITING OR ENTERING. DOORS FAIL TO UNLOCK. CONSUMER HAS NOTICED A NOISE COMING FROM THE DOOR LOCKS WHEN ATTEMPTING TO UNLOCK DOORS FOLLOWED BY ENGINE LIGHT ILLUMINATING ON THE DASHBOARD. CONSUMER HAS CONTACTED DEALER, AND LOCKS ON THE DOORS ARE BEING REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Power Train › Manual Transmission
Filed Jan 17, 2002PA

INGAGE IN PARK, GOT OUT OF THE VEHICLE LEFT DRIVER SIDE DOOR OPEN, ENGINE ON WASKED BACK AROUND TO GET IN THE VEHICLE. SUDDENLY SHIFTED INT REVERSE AND TOOK OFF DOWN DRIVEWAY AND CRASHED BACKEND FIRST INTO LARGE OAK TREE. VEHICLE TOTTALED

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 15, 2002AK

DUE TO PROBLEMS WITH ROTORS STEERING WILL START TO SHAKE. CONSUMER HAS HAD ROTORS REPLACED TWICE ALREADY. CONTACTED DEALER, AND THE DEALER KNEW ABOUT PROBLEM, BUT WOULD NOT FIX IT FOR FREE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 15, 2002MT

THERE IS A DEFECT IN THE BRAKE PADS/ROTORS. THE FRONT BRAKE PADS/ROTORS HAVE BEEN REPLACED TWO TIMES, MILEAGE 11,467 AND 18,466. THE SECOND REPLACEMENT THE SERVICE DEPARTMENT PUT ON A NEW UPDATED PAD THAT WAS SUPPOSED TO SOLVE THE PROBLEM. NOT QUITE. PRESENTLY THE CAR IS IN THE SERVICE DEPARTMENT GETTING ALL 4 ROTORS GRINDED DOWN. I AM CURRENTLY FIGHTING FOR WARRANTY COVERAGE. I HAVE BEEN THROUGH THE ARBITRATION PROCESS; I WAS TOLD IT HADN'T BEEN SERVICED ENOUGH TIMES FOR THIS PROBLEM. DAIMLERCHRYSLER IS WELL AWARE OF THIS PROBLEM, WHERE'S THE RECALL FOR THIS MAJOR SAFETY DEFECT???*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 14, 2002MI

BRAKE ROTORS AND PAD HAVE TO BE REPLACED EVERY 25000 MILES. BRAKES PEDAL GOES ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 11, 2002CT

WHEN PRESSING ON BRAKES TO SLOW DOWN FRONT END AND STEERING WHEEL WOULD HAVE A SEVERE VIBRATION. VEHICLE'S HARD TO CONTROL WHEN THIS HAPPENS. CONTACTED DEALERSHIP.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jan 9, 2002WI

AFTER SHIFTING VEHICLE INTO PARK, AND WITHOUT ANY INDICATION, VEHICLE STARTED ROLLING BACKWARDS. CONSUMER WAS INJURED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jan 9, 2002TX

THE CONSUMER PLACED THE VEHICLE INTO PARK AND EXITED THE VEHICLE, SUDDENLY THE VEHICLE JUMPED OUT OF PARK AND INTO REVERSE, IN AN ATTEMPT TO STOP THE VEHICLE THE CONSUMER GRABBED THE STEERING WHEEL BUT WAS DRAGGED RESULTING IN BRUISES ALL OVER. NLM

Steering › Linkages › Tie Rod Assembly
Filed Jan 6, 2002LA

VEHICLE HAS A ROUGH RIDE TO IT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 4, 2002MA

PLEASE HELP ME I BOUGH A NEW CAR FROM THESE DEALER AND I AM HAVING PROBLEMS WITH THE FRONT END. I BOUGHT THESE CAR IN JULY OF 2000 AND THE BRAKE PADS/ROTORS HAVE BEEN REPLACE 3 TIMES ALREADY THE FIRST TIME WAS ON DECEMBER 2000, THE SECOND TIME WAS ON JUNE 2001 AND THE THIRD TIME NOW WAS NOVEMBER 2001. THE THIRD TIME I HAD TO PAY BECAUSE MY CAR WAS OVER THE 12,000 THOUSAND MILE WARRANTY. WE SPOKE TO THE GENERAL MANAGER OF THE DEALER AND WE GOT NO HELP, HE REFER US TO THE MANAGER OF THE SERVICE DEPARTMMENT WHO WAS NO HELP EITHER, I JUST SEND A LETTER TO THE COMPANY IN MICHIGAN BECAUSE WE REALLY THINK IS NOT FAIR, WE BEING GIVEN THE RUN AROUND BY EVERYONE, WE BELIEVE THAT OUR CAR HAS A BRAKE/ROTORS FACTORY DEFECT BUT WE DON'T REALLY KNOW HOW TO GO ABOUT GETTING HELP. BESIDES THE LAST TIME I TOOK THE CAR TO GET THE ROTORS REPLACED THE DEALER REPORTED TO ME THAT SOMETHING WAS LEAKING FROM THE FRONT VEHICLE AND THAT THE INNER DIFERENTIAL AXLES NEEDED TO BE SEALS, IS THESE NORMAL ON A NEW CAR WE ARE MAINLY CONCERN ABOUT THE BRAKE/PADS ROTORS AND BECAUSE WE HAVE CHILDREN WE DO NOT KNOW IF THESE COULD BE A SAFETY ISSUE. THANK YOU SO MUCH FOR YOUR HELP. SINCERELY, THE [XXX] FAMILY. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 3, 2002FL

VEHICLE SHAKES EXCESSIVELY UPON APPLYING BRAKES. ACCORDING TO NUMEROUS INSPECTION REPORTS PROBLEM IS WITH ROTORS. JEEP INSTALLED DEFECTIVE ROTORS. STARTED AT 10,000 MILES. MANUFACTURER REFUSES TO REPLACE. NUMEROUS OTHER JEEP GRAND CHEROKEES (YEAR 2000) EXPERIENCE SAME PROBLEM. SERIOUS SAFETY ISSUE !!! HOW MUCH LONGER BEFORE A FATALITY OCCURS ?*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 3, 2002NY

WHEN BRAKES APPLIED THE VEHICLE JUMPS TO A STOP. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 2, 2002IN

VEHICLE WAS PARKED WITH ENGINE RUNNING, PARK BRAKE NOT APPLIED, AND SUDDENLY VEHICLE WENT BACKWARDS, CONSUMER WAS ABLE TO JUMP IN AND SHUT ENGINE OFF.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 29, 2001UT

VEHICLE HAD EXCESSIVE VIBRATION IN STEERING COLUMN WHEN BRAKES WERE APPLIED. DEALER REPLACED WARPED FRONT ROTORS AND BRAKE PADS. NOW 4,000 MILES LATER VIBRATION IS BEGINNING TO HAPPEN AGAIN, WILL BE TAKING TO DEALER FOR FIX BUT MOST LIKELY AT MY EXPENSE SINCE 12MONTH 12,000 MILE WARRANTY IS UP. AFTER READING ALL INPUTS FROM GRAND CHEROKEE OWNERS I BELIEVE THIS PROBLEM MUST BE A KNOWN MANUFACTURER DEFECT OR DESIGN PROBLEM AND JEEP SHOULD PROVIDE A FIX AT NO ADDITIONAL COST TO THE CONSUMER.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Dec 26, 2001FL

WHILE IDLING IN PARK, THE VEHICLE ROLLED INTO REVERSE, RESULTING IN A COLLISION.*AK *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Dec 23, 2001CA

AFTER BEING SIDE-SWIPED I EXITED MY VEHICLE LEAVING THE ENGINE RUNNING AND THE TRANSMISSION IN WHAT I BELIEVED TO BE PARK. AFTER A SHORT TIME MY VEHICLE, ON ITS OWN, BACKED INTO ANOTHER JEEP PARKED IN THE INTERSECTION BEHIND ME. AT THE TIME I BELIEVED I LEFT THE TRANSMISSION IN NEUTRAL. SOMETIME TOWARDS THE MIDDLE OF THIS YEAR I READ OF A PROBLEM WITH THIS MODEL STATING THE TRANSMISSION FAILED TO STAY IN PARK BUT THE ARTICLE FURTHER STATED IT WAS FOR MODEL YEARS UP TO 1999 ONLY. SUBSEQUENTLY I READ THAT LATER MODELS ALSO HAD THIS PROBLEM (A FLAT SPOT BETWEEN PARK AND REVERSE CAUSING THE TRTANSMISSION TO HOLD THE VEHICLE IN PARK WITHOUT THE DETENT LOCKING IT IN PARK). WITH THIS INFORMATION I TRIED TO SIMULATE THE PROBLEM ON MY VEHICLE. TO MY SURPRISE I COULD EASILY SHIFT THE TRANSMISSION ONTO THE FLAT SPOT WITHOUT THE PARK DETENT LOCKING INTO PARK AND WITH JUST THE SLIGHTEST TOUCH OF THE SHIFTING LEVER CAUSE THE TREANSMISSION TO SHIFT INTO REVERSE. THIS COULD ONLY BE ACCOMPLISHED WITH THE ENGINE RUNNING. I NOW QUESTION IF THE SECOND PART OF MY ACCIDENT (MY VEHICLE BACKING INTO THE CAR BEHIND MINE) WAS CAUSED BY THIS DESIGN FLAW IN THE TRANSMISSION. I REPORTED MY FINDINGS TO THE DEALER'S SERVICE MANAGER BUT WAS TOLD "...TO TALK WITH THE BODY SHOP THAT REPAIRED THE DAMAGE TO MY VEHICLE" (I DID NOT TSLK WITH THE BODY SHOP AS THIS SOLUTION SOUNDED RIDICULOUS).*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 21, 2001CO

PUCHASED VEHICLE 6/30/2000. ON 11/30/2000 WITH ONLY 8,541 MILES, THE DEALER DID A WARRANTY REPLACEMENT OF FRONT ROTORS AND BRAKE PADS, WHICH WAS NECESSARY TO CORRECT HEAVY VIBRATION WHEN BRAKING. VEHICLE IS USED 95% IN TOWN. SEVEN MONTH LATER, ON 6/01/2001, SAME PROBLEM. DEALER RESURFACED FRONT AND BACK ROTORS AND CHARGED US AN $80.00 (DEDUCTABLE) FEE, WITH THE BALANCE PAID BY DAIMLER CHRYSLER AS GOOODWILL. SIX MONTHS LATER, 12/14/2001 (15,314 MILES) WE ASKED THE DEALER TO REPLACE THE ROTORS SINCE THE LAST FIX, ONLY 6 MONTHS AGO DID NOT LAST. THEY TOLD US WE WOULD HAVE TO PAY ANOTHER $200 TO REPLACE THE FRONT ROTORS. WE WERE TOLD BY "PAT" THE SERVICE TECHNICIAN THAT THEY NOW HAD A "PERMANENT" FIX TO THIS WIDE SPREAD PROBLEM. WE DID NOT HAVE TIME TO TAKE IT IN AND ON 12/20/2001, WHILE DRIVING ON SNOW PACKED ROADS THE VEHICLE WAS UNUSUALLY DIFFICULT TO STOP. IT FELT LIKE THE WARPED ROTORS IMPACTED THE ANTI-LOCK BRAKE SYSTEM TO THE POINT OF FOOLING IT SELF INTO RELEASING THE BRAKES AND ALTERNATELY LOCKING THEM UP. I CAN'T GET MORE THEN 7-8 THOUSAND MILE OUT OF A SET OF BRAKES ON THIS VEHICLE! MY 3 OTHER VEHICLES HAVE BRAKES THAT LAST OVER 35,000 MILES EACH! I'M UPSET OVER THE COST BUT NOW I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. DIAMLER CHRYSLER DOESN'T WANT TO STAND BEHIND THEIR PRODUCT.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 20, 2001IL

FRONT ROTORS HAVE BEEN REPLACED 3 TIMES/ WERE RESURFACED ONCE, AND REAR ROTORS WERE REPLACED ONCE DUE TO VIBRATION IN VEHICLE.*AK CONSUMER STATED THAT THE PCV VALVE FAILED, FUEL FILTER FAILED, AND FRONT SHOCKS LEAKING FLUID AND REPLACED FRONT SHOCKS, ALSO THE TRANSMISSION PAN WAS LEAKING FLUID, WIPER BLADES WERE REPLACED.*YD

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 20, 2001CA

WHILE TRAVELING AT SPEEDS HIGHER THAN 20 MPH AND APPLYING THE BRAKES THERE IS A VIBRATION COMING FROM VEHICLE. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT ROTORS WERE WARPED AND HAD TO BE REPLACED. REPAIRS WERE NOT MADE BECAUSE DEALERSHIP WOULD NOT COVER THEM UNDER WARRANTY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Electrical System › IgnitionCrash1 injured
Filed Dec 19, 2001KY

TRAVELING ON I-24 AT 55MPH WHEN MOTOR SHUTS OFF. NO POWER STEERING. SPARKS SEEN COMING FROM EXHAUST PIPE. ENGINE FAILURE CAUSED JEEP TO BE HIT FROM BEHIND BY ANOTHER VEHICLE.*AK

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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