WHEN APPLYING BRAKES AT HIGHWAY SPEEDS, VEHICLE STARTS VIBRATING AND PULSATING. TOOK VEHICLE TO DEALER AND HAD ROTORS REDONE, PROBLEM STILL EXISTS.*AK
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHILE DRIVING, FRONT BRAKE ROTORS BECAME WARPED, HAD THE PROBLEM REPAIRED. ONE MONTH LATER, THE SAME PROBLEM OCCURRED. PROBLEM HAS NOT BEEN REMEDIED. *AK *YD
STEERING WHEEL WOULD VIBRATE AND THE BRAKE PEDAL WOULD PULSATE WHEN BRAKES ARE APPLIED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *TT
HELP, IS THERE ANYBODY OUT THERE THAT CARES ABOUT VEHICLE SAFETY REGARDING JEEP GRAND CHEROKEE'S WARPED ROTORS/BRAKE PADS? RECALL, RECALL, RECALL!!!!*AK
VEHICLE WILL START TO VIBRATE REAL BADLY WHEN APPLYING BRAKES. PROBLEM WILL OCCUR AT ANY TIME AT ANY SPEED. CONTACTED DEALER. *AK
THERE IS RAPID VIBRATION IN FRONT CAB PART OF VEHICLE WHEN APPLYING BRAKES AT OVER 40 MPH. CONTACTED DEALER. *AK
HAVING BRAKE FAILURE, MECHANIC HAS HAD TO SERVICE ROTORS AND BRAKES ABOUT 4 TIMES.*AK CONSUMER STATES BRAKE ROTORS HAVE BEEN TURNED TWICE AND REPLACED ONCE WITHIN 12300 MILES, VIBRATION FROM THE BRAKES CAUSED EXCESSIVE WEAR TO THE TIRES. *SLC
WHEN APPLYING BRAKES, VEHICLE PULSATED. TOOK VEHICLE TO DEALER AND DEALER HAD ROTORS CHANGED TWICE. PROBLEM STILL OCCURS. *AK *TT
WHEN APPLYING BRAKES, STEERING WHEEL VIBRATES, CAUSING ALMOST LOSS OF CONTROL. *AK
CONSUMER HAD TO REPLACE THE ROTORS TWICE. ALSO, HAD DEALER TURN ROTORS BECAUSE VEHICLE HAS BEEN VIOLENTLY SHAKING. REFERRED CONSUMER TO MANUFACTURER. *AK
WHEN APPLYING BRAKES, BRAKE PEDAL PULSATES AND STEERING WHEEL VIBRATES. TOOK TO DEALER, ROTORS WERE WARPED AND HAD TO BE REPLACED TWICE.*AK *TT
I UNDERSTAND FROM AN ARTICLE IN THE FLORIDA TIMES UNION TODAY, APRIL 10, 2002, THAT 200 COMPLAINTS HAVE BEEN FILED ON BEHALF OF THE 1999 GRAND CHEROKEE'S. THE ISSUE IS THE FAULTY BRAKE ROTORS PLACED ON THESE VEHICLES AND WANTED TO LET YOU KNOW THAT I ENCOUNTERED THE SAME PROBLEM AND THANK GOD, I DID NOT HAVE A SERIOUS CRASH AS I ALWAYS TRAVEL WITH MY TWO SMALL CHILDREN.*AK
VEHICLE WOULD NOT START PROPERLY BECAUSE KEYLESS ENTRY SENSOR WOULD REMAIN ON. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
11/2001 VEHICLE STARTED STALLING INTERMITTENTLY WHILE STOPPED OR AT SLOW SPEED. SINCE 11/23/2001 HAS BEEN OUT OF SERVICE FOR 58 DAYS - CRANK SENSOR, FUEL RELAY, PCM, 2 WIRING HARNESSES, CLOCK SPRING, TRANSMISSION HAVE NOT FIXED THE PROBLEM, WHEN IT DIES, IT RESETS THE COMPUTER AND NEW ONE HAVE DEVELOPED, I.E. - ALMOST DIES THEN LURCHES FORWARD, AT SPEEDS OVER 50 VEHICLE FEELS LIKE THE BACK TIRES HIT ICE AND THEN CATCH (TEMP 60 DEGREES). HAD 2 CO-PILOTS - ONLY SHOWS EVERYTHING SHUTS DOWN, NO DIAGNOSTICS INFORMATION. *AK
POWER LOCK MECHANISM ON LEFT FRONT DOOR STOPPED WORKING IN 12/01. HAD REPAIRED ON 12/21/01 AT COST OF $240.56. THE LEFT BACK DOOR LOCKING MECHANISM STOPPED WORKING IN 1/02. HAD REPAIRED IN 3/02 AT COST OF $268. THE REAR HATCHBACK DOOR LOCKING MECHANISM STOPPED WORKING IN 4/02. THE PROBLEM STARTS WITH A GRINDING NOISE THEN THE LOCK FAILS TO ENGAGE AND FAILS TO DISENGAGE.
ROTORS AND BRAKE DISC FAIL AT 60-70 MPH. UPON PRESSING ON BRAKES VEHICLE VIBRATES ERRATICALLY, LIKE IT IS GOING TO CRASH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FIRST NOTICED VIBRATION WHEN STOPPING DUE TO WARPED FRONT BRAKE ROTORS BEFORE 10000 MILES. HAD SERVICED AT DEALER AT 13373 MILES PER DAILMER-CHRYSLER TSB (ROTORS TURNED DOWN, NEW "IMPROVED" BRAKE PADS). PROBLEM REOCCURRED AND WAS TAKEN BACK TO THE DEALER AT 29899 MILES. DEALER ADMITS THERE IS A DESIGN PROBLEM, BUT DAILMER-CHRYSLER WILL NOT, AND HENCE WILL NOT COVER THE REPAIR UNDER WARRANTY NOR PROVIDE A MORE DURABLE FIX. COMPLAINED TO DAIMLER-CHRYSLER'S CUSTOMER SERVICE LINE AND WAS EXTREMELY DISPLEASED AT THEIR COMPLETE FAILURE TO CORRECT THE DEFECT. REVIEWS OF VARIOUS INTERNET DISCUSSION GROUPS REVEALS THIS IS NOT AN ISOLATED INCIDENT BUT A WIDESPREAD PROBLEM WITH MANY SIMILAR (OR EVEN MUCH WORSE) REPORTS WITH DAIMLER-CHRYSLER AGAIN DENYING ALL RESPONSIBILITY. THE BRAKES ARE CLEARLY UNDERDESIGNED FOR THE APPLICATION AND POSE A POTENTIAL HAZARD DUE TO INCREASED BRAKING DISTANCES CAUSED BY THE WARPED ROTORS. AFTER-MARKET ROTORS APPARENTLY WILL CORRECT THE PROBLEM, BUT THIS COST SHOULD BE INCURRED BY DAIMLER-CHRYSLER. *AK
WHILE DRIVING MANIFOLD GASKET OVERHEATED, AND BRAKES PULSATED.*AK
BRAKE ROTORS HAD TO BE CHANGED CONTINUOUSLY. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER. *AK
THERE WAS PULSATION WHEN APPLYING THE BRAKES AT HIGH AND LOW SPEEDS. DEALER REPLACED FRONT PADS AND MATCHED MOUNTED ROTORS. *AK *TT
WHILE DRIVING TEMPERATURE GETS HOT, CAUSING BRAKES TO PULSATE .*AK
CONSUMER STATED WHEN THE BRAKES ARE APPLIED, THERE IS A SEVERE VIBRATION, THE DEALER REPLACED THE FRONT PADS AND ROTORS.*JB
IT IS OBVIOUS THIS PROBLEM WITH SEVERELY DEFECTIVE BRAKE ROTORS IS A MAJOR SAFETY DEFECT. I FEEL THAT IF THE PROPER SAFETY ORGANIZATION WERE TO INVESTIGATE THIS THOROUGHLY BY TESTING BRAKING DISTANCE, BRAKE HANDLING,AND HOW ABS BRAKE SYSTEM IS AFFECTED IT WOULD BE FOUND TO BE A SIGNIFICANT SAFETY HAZARD IN ALL THE VEHICLES INVOLVED. I WOULD NOT BE SURPRISED IF SOME ACCIDENTS COULD HAVE ALL READY BEEN AVOIDED IF THIS ISSUE WAS RESOLVED. THIS IS A MUCH MORE WIDE SPREAD PROBLEM THAN MAY BE REALIZED AS MY BROTHER-INLAW HAD THE SAME PROBLEM WITH HIS 1999 JEEP GRAND CHEROKEE LAREDO, BUT HE JUST HAD THEM REPLACE BOTH FRONT ROTORS, AT HIS COST. I'M SURE JEEP IS NOT WRITING TO THE NHTSA EVERY TIME THEY REPLACE THESE DEFECTIVE ROTORS, DO THEY?
WHILE DRIVING AND UPON STOPPING, THE VEHICLE SHAKES AND SHIMMERS ERRATICALLY. TOOK TO THE DEALER FOR REPAIR. NLM
ON VACATION TRAVELING THROUGH NEW MEXICO AT THE POSTED SPEED LIMIT OF 75 MPH ON IH40, WHEN THE BRAKES WERE APPLIED A VIOLENT SHIMMY OR PULSATION IN THE FRONT END OCCURED WHICH WAS TRANSLATED TO THE STEERING WHEEL MAKING CONTROL OF THE VEHICLE QUESTIONABLE. CHRYSLER ROAD ASSISTANCE WAS CONTACTED AND THEY RECOMMENDED HATCH MOTOR CO. IN SHOW LOW, ARIZONA WHICH WAS OUR DESTINATION. HATCH REMOVED AND TURNED THE FRONT ROTORS WHICH WAS NOT COVERED BY EITHER THE ORIGINAL WARANTY OR THE EXTENDED WARANTY. THE PROBLEM WAS IMPROVED BUT NOT COMPLETELY ELIMINATED. ON THE RETURN TRIP TO CARROLLTON, TEXAS, THE PROBLEM CONTINUED TO WORSEN. UPON OUR RETURN HOME, THE VEHICLE WAS TAKEN TO THE DEALER, HUFFINES, WHO TURNED THE ROTORS A SECOND TIME STATING THAT THIS WAS NORMAL AND THAT ALL ROTORS NEEDED TURNING AT 30,000 MILES. AGAIN, THIS WORK WAS NOT COVERED BY EITHER OF THE WARANTYS. MY PREVIOUS VEHICLE WAS A 1995 LAND ROVER DISCOVERY AND AFTER MORE THAN 90,000 MILES, THE ROTORS HAD NEVER BEEN TURNED AND THE BRAKES WERE PERFECT. SOMETHING IS BASICALLY WRONG WITH THE ORIGINAL INSTALLATION, DESIGN OR QUALITY OF THESE ROTORS. THEY SHOULD NOT FAIL AT SUCH LOW MILAGE AND IN SUCH A DANGEROUS FASHION. PLEASE INSIST THAT CHRYSLER DO SOMETHING ABOUT THIS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. NLM
MY SON WAS DRIVING OUR 2000 JEEP CHEROKEE LAREADO WHEN HE WAS HIT ON THE PASSENGER SIDE FROM ANOTHER VEHICLE ON MARCH 25, 2002 AT APPROX. 1:30 PM. THE FORCE OF THIS COLLISION PUSH THE CAR TOWARDS THE LEFT AND THE JEEP WENT DIRECTLY INTO A CEMENT WALL HEAD ON. FORTUNATELY BOTH THE DRIVER AND PASSENGER HAD SEAT BELTS ON, BUT NEITHER AIRBAGS DEPLOYED WHEN THE VEHICLE HIT THE WALL. AT THE TIME OF IMPACT, MY SON DID HIT THE WINDSHEILD, WHICH CAUSE SEVERAL FACIAL CUTS AND COULD OF BEEN AVOIDED HAD THE AIRBAGS DEPLOYED. THIS MALFUNCTION ON MY VEHICLE CONCERNS ME NOT ONLY BECAUSE HE COULD OF BEEN MORE SERIOUSLY INJURED, BUT OTHERS IN SAME SITUATIONS COULD SUBSTAIN VERY SERIOUS INJURIES. NLM
VEHICLE SHUDDERED WHEN BRAKES WERE APPLIED. DEALER TURNED ROTORS AT 11500 MILES. VEHICLE NOW HAS 19000 MILES AND PROBLEM IS HAPPENING AGAIN. THE DEALER IS TRYING TO BLAME THE PROBLEM ON MY DRIVING STYLE!*AK
BOLT THAT HOLDS PITMAN ARM TO STEERING LINKAGE WAS LOOSE AND COTTER PIN WAS MISSING. *AK
DRIVER'S POWER WINDOW HAS STOPPED WORKING 3 TIMES SINCE THE VEHICLE WAS PURCHASED. TWO DIFFERENT DEALERS HAVE ONLY TEMPORARILY REPAIRED THE PROBLEM.
THE ROTORS ON THIS VEHICLE NEED TO BE RESURFACED AT 20,000 MILES. DEALER WILL NOT DO SO UNDER WARRANTY, EVEN THOUGH MANY JEEP OWERS HAVE HAD THIS PROBLEM WITH THEIR VEHICLES. MECHANICS ALL BUT ADMITTED IT WAS A CHRONIC PROBLEM WITH THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE AND A RIP OFF TO CONSUMERS. THIS IS MY 2ND JEEP PURCHASE, BUT WILL BE MY LAST IF RESTITUTION IS NOT MADE. VEHICLE IS TOO NEW TO NEED THIS KIND OF MAJOR WORK DONE TO IT FOR IT'S MILEAGE.*AK
UPON TURNING IGNITION TO START THE POSITION. GEAR AUTOMATICALLY SHIFTED INTO REVERSE. ALSO, OIL IN TRANSFER CASE WAS BURNED VERY BADLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
I BOUGHT MY 2000 JEEP CHEROKEE NEW IN 2000, CURRENTLY HAVE 27,000 MILES ON IT AND ABOUT TO HAVE THE ROTORS REPLACED FOR THE 4TH TIME. ROTORS WARP EVERY 5000 TO 6000 MILES TO A POINT WHERE THE CAR IS UNDRIVEABLE. THE DEALER CONTINUES TO DENY THAT THERE IS AN ISSUE WITH THE JEEP AND THE ROTOR WARPING IS DUE TO STOP AND GO DRIVING, WHICH IS IDIOTIC.*AK
WHILE DRIVING 50MPH, WITHOUT WARNING, WHILE APPLYING BRAKES VEHICLE WILL VIBRATE VIOLENTLY. ALSO, STEERING WHEEL BEGAN TO SHAKE. *AK
ROTORS ARE WARPING AT 15,000 MILE INTERVALS. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED BRAKE ROTORS BUT THEY SAY NOT COVERED UNDER WARRANTY. THEY CLAIM THE ROTORS ARE NOT MADE DURABLE ENOUGH (THICK ENOUGH) FOR THE VEHICLE. WHEN THE ROTORS WARP THE VEHICLE VIBRATES WHEN THE BRAKES ARE APPLIED. IN MY OPINION IT WOULD APPEAR THE MFG IS USING DEFECTIVE ROTORS SINCE THE BRAKE PADS ARE OUTLASTING THE ROTORS. ROTORS SHOULD NOT NEED TO BE REPLACED OR TURNED AT 15,000 MILE INTERVALS.TS. *AK
ON SEVERAL OCCASIONS, STEERING WHEEL VIBRATES WHEN BRAKING AT 40 MPH, VEHICLE ALSO PULSATES WHEN BRAKING, DEALER FOUND ROTORS WARPED, FRONT BRAKE ROTORS WERE RESURFACED.*AK *TT
WHEN BRAKING AT SPEEDS OVER 60 MPH, STEERING WHEEL VIBRATES, DEALER IS REPLACING WORN OUT FRONT ROTORS EVERY 4-5 MONTHS. ROTORS HAVE BEEN REPLACED 3 TIMES.*AK *YD
DEALER CONTACTED BECAUSE BRAKES PULSATING AND UNEVEN STOPPING. DEALER REPLACED ROTORS WERE WARPED.DEALER SAID ROTORS WERE WARPED DUE TO HEAT GENERATION . THIS IS BEEN GOING ON FROM THE TIME I HAD THIS CAR TILL TODAY WITHOUT RESOLUTION. CHRYSLER KNOWS ANOUT IT AND DO NOT KNOW WHAT TO DO OTHER THAN REPLACE THE ROTORS WITH THE SAME ROTORS AND THE SAME THING KEEPS HAPPENING EVERY 3-4 MONTHS SINCE I OWNED THIS VEHICLE. I HAVE REPLACED THE ROTORS 4 TIMES KNOW AND MY CAR STILL HAS WARPED ROTORS AND CHRYSLER DOES NOT KNOW WHAT TO DO. WHEN I BRAKE IN HUGH SPEEDS ABRUPTLY THE SHATTERING IS SO INTENSE THAT I MIGHT LOOSE CONTROL OF THE VEHICLE. I DO NOT KNOW TO WHOM TO TALK TO FIX THE PROBLEM. OTHER PEOPLE I HAVE TALKED TO HAVE THE SAME PROBLEM WITH THE SAME CAR. WE ARE GOING TO CREATE THE WARPED ROTOR CLUB. IT IS SAD FOR CHRYSLER REPRESENTATIVE TO NOT KNOW WHAT TO DO ON A SAFETY MATTER LIKE THIS. I WOULD APPRECIATE AN ADVISE.*AK
WHILE DRIVING VEHICLE HIT A PATCH OF ICE AND ROLLED OVER CAUSING DAMAGE TO VEHICLE. AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT LOCK, CAUSING SOME INJURY TO CONSUMER. DEALER WAS CONTACTED. *AK *TT
CONSUMER HIT EMBANKMENT HARD ENOUGH THAT VEHICLE ROLLED OVER. SEAT BELT DID NOT LOCK UP, ALLOWING CONSUMER TO GET INJURED. DEALER WAS CONTACTED. *AK *YD
LAST YEAR VEHICLE WAS TAKEN IN FOR A SHIMMY. WHEN TRAVELING OVER 50 MPH THE VEHICLE SHAKES VERY BADLY. TOOK TO A MECHANIC AND THEY REPLACED ROTORS AND BRAKE PADS. SIX THOUSAND MILES LATE, VEHICLE STARTED TO SHAKE JUST A LITTLE. TOOK BACK TO DEALER AND THEY COULDN'T DUPLICATE THE PROBLEM. EVERY 15 TO 20 MILES ROTOR NEED CHANGING. CONSUMER FEELS ITS VERY UNSAFE.*AK
AFTER RESEARCHING A PROBLEM WITH MY 2000 GRAND CHEROKEE ON-LINE, A WEBSITE ENCOUAGED ME TO FILE A COMPLAINT ON THIS SITE. MY VEHICLE SHAKES (STEERING WHEEL AND WHOLE TRUCK) WHEN EVEN SLIGHTLY TOUCHING THE BRAKE PEDAL AT SPEEDS OF GREATER THAN 40 MPH. BASED ON WHAT I HAVE LOCATED ON THE INTERNET, AND WHAT THE DEALERSHIP TOLD ME, THIS IS A VERY VERY COMMON PROBLEM IN THE 2000 JEEP. I FEEL AS IF I COULD EASILY LOSE CONTROL OF THE VEHICLE DUE TO THE SEVERITY OF THE SHAKING. THE DEALERSHIP STATES CHRYSLER DOES NOT COVER THIS UNDER WARRANTY. I BELIEVE IT IS A SAFETY HAZARD AND THEY SHOULD FIND A WAY TO FIX THE PROBLEM, AS MOST PEOPLE ARE HAVING THE ROTORS BURN OUT AGAIN AFTER A FEW THOUSAND MILES.*AK
WHILE TRAVELING 40 MPH AND MERGING ON HIGHWAY IT REAR ENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION.*AK
BRAKE ROTORS AND PADS HAVE EXCESSIVE WEAR AND TEAR. VEHICLE LOSES CONTROL AND VIBRATES WHEN BRAKES ARE APPLIED. ROTORS AND PADS WERE CHANGED 5,000 MILES AGO. DEALER WAS NOTIFIED.*AK
THE AUTOMATIC TRANSMISSION SHIFTS INTO 1-2 VERY ROUGHLY. TOOK TO THE DEALER AND WAS TOLD THAT THE TRANSMITION NEEDED TO BE REPLACED. BRAKE ROTORS ARE WORN VERY SEVERLY AND CAR SHAKES WHEN BRAKES ARE APPLIED.*AK
GEARS BREAK ON CAMSHAFT POSITION SENSOR WHILE DRIVING.CAR COMES TO A COMPLETE STOP WITH NO WARNING. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
SECOND SET OF ROTORS ARE BEING REPLACED AT 6,000 MILES. EXCESSIVE WEAR OF ROTORS CAUSES VEHICLE TO BUCK WHEN TRYING TO BRAKE AT HIGH SPEEDS.*AK
ON 2/15/02 MY WIFE MICHELLE WITH SON JOSEPH, (8YRS OLD) SEATED IN THE REAR PASSENGER SIDE OF A 2000 JEEP, STRUCK THE PASSENGER SIDE OF A 1999 4DR OLDSMOBILE OPERATED BY FRANCES CLARK WHO HAD FAILED TO STOP AT A STOP SIGN. MICHELLE HIT THE SIDE OF THE CLARK CAR "HEAD-ON" WHILE TRAVELLING 52 MPH ON A DRY NIGHT AT 8PM. THE AIR BAGS FAILED TO DEPLOY ON OUR 2000 JEEP. CHRYSLER HAS INSPECTED THE VEHICLE AND STATED THAT THERE IS "...NO MANUFACTURE'S RESPONSIBILITY". THEY REFUSE TO DO ANYTHING FURTHER!*AK
I WAS DRIVING AT ABOUT 40-45MPH, AND SUDDENLY THE STEERING GOT INCREDIBLY STIFF. THE VEHICLE HAD STALLED. I MANAGED TO PULL OFF TO THE SIDE OF THE ROAD AND TRIED TO TURN IT BACK ON. IT CRANKED, BUT WOULDN'T TURN OVER. I CALLED JEEP, AND HAD IT TOWED BACK TO THE DEALERSHIP. THEY TOLD US IT WAS THE GEAR ON THE CAM SPEED SENSOR. THE MECHANIC SHOWED US WHAT HE SAID WAS THE CAM SENSOR. SEVERAL OF THE TEETH ON THE GEAR WERE SHORN OFF. WE ASKED TO KEEP THE BAD PART, AND THEY SAID THAT WAS NOT ALLOWED. I'M AFRAID THE SAME THING WILL HAPPEN WHILE I AM DRIVING ON THE HIGHWAY. *AK
FRONT END SHIMMIES WHEN BRAKES ARE APPLIED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →