2000 Jeep Grand Cherokee complaints

FRONT BRAKES DEVELOP A TREMENDOUS SHUDDER WITHIN APPROX 7,500 TO 10,000 MILES OF ROTOR AND PAD CHANGE, ROTORS ARE ALWAYS WARPED BEYOND REPAIR IN WHAT HAS BEEN CHARACTERIZED AS ROTOR RUN OUT. EVEN WITH PROPER PIN LUBRICATION AND MAINTENANCE BRAKES BECOME SEVERELY DANGEROUS IN SHORT PERIOD OF TIME. MY JEEP HAS 85,000 MILES ON IT AND I HAVE CHANGED ROTORS AND PADS SEVEN TIMES!!! *NLM

AT APPROX. 30,000 MILES THE CAR BEGAN VIBRATING WHEN BRAKES WERE APPLIED; THE DEALER TURNED THE ROTORS. AT 58,500 MILES, THE CAR BEGAN SHAKING VIOLENTLY WHEN THE BRAKES WERE APPLIED; NOW THE DEALER WANTS APPROX. $541 TO REPAIR. I HAVE SPENT MORE ON THIS JEEP IN 2 YEARS THAN I HAVE SPENT ON MY 93 CHEROKEE IN 11 YEARS.

VEHICLE HAS 43000 MILES. WHEN APPLYING THE BRAKES AT SPEEDS OVER 50MPH FRONT END SHAKES MAKING THE STEERING WHEEL SHAKE ALMOST UNCONTROLABLY. BROUGHT VEHICLE TO THE DEALER WHO STATED THAT THEY AND THE MANUFACTORER WERE WELL AWARE OF THE PROBLEM AND THERE WAS CURRENTLY NO RECALL. THEY STATED THAT THE FRONT CALIPERS WERE "CATCHING TOO LONG AND NOT RELEASING AT THE RIGHT TIME." DEALER STATED THAT THERE WAS NO SAFETY ISSUE BUT THAT THE CALIPERS WOULD NEED TO BE REPLACED AS WELL AS THE ROTARS. THEY WERE UNAWARE OF WHETER THE EXTENDED WARRANTY WOULD COVER THE CHARGES.

WHILE DRIVING THE CONSUMER NOTICED SMOKE BEGAN EMITTING FROM UNDER THE HOOD. THE CONSUMER PULLED OVER AND VEHICLE WAS COMPLETELY ENGULFED IN FLAMES IN APPROXIMATELY 15 MINUTES. *NLM

I HAVE HAD THE ROTORS RESURFACED TWICE, AND THE ROTORS AND CALIPERS REPLACED ONCE IN 19000 MILES. NO THAT THE WARRANTY HAS RUN OUT, THE DEALER IS VERY NASTY ABOUT CORRECTING THE PROBLEM. IF YOU ASK ME, ANY PROBLEMS WITH BRAKES, STEERING, OR FUEL LEAKS ARE BOUND TO END IN CASUALTIES, IF THEY HAVEN'T ALREADY. NOW WONDER AMERICAN CAR COMPANIES HAVE TO OFFER 0% APR, IT'S THE ONLY WAY YOU CAN SALE A LEMON. *NLM

BRAKE ROTORS ALWAYS WARPING. HAD TO REPLACE WITH AFTER MARKET ONES. *NLM

WHILE DRIVING, THE AUTOMATIC TRANSMISSION FAILED TO SHIFT PROPERLY. *JB

THE REAR WINDSHIELD WIPERS WERE DEFECTIVE. THE ROTORS WERE REPLACED, THERE WAS A GAP IN THE BACK DOOR WHICH CAUSED THE DOOR LOCKS NOT TO WORK, THE DOOR HAD TO BE REPAINTED AND THE STEERING WHEEL COVER PEELED. MR *TS *JB

THE VEHICLE SHOOK WHEN LIGHT TO MODERATE PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT CALIPERS AND ROTORS NEEDED TO BE REPLACED. *NLM

CONTINUED FAILURE OF FRONT DISC BRAKES APPROX. EVERY 8 OR 9,000 MILES. THIS IS THE THIRD OR FOURTH TIME THE BRAKES HAVE BEEN LOOKED AT. *NLM

WE HAVE A 2000 JEEP GRAND CHEROKEE. THE BRAKES ARE PULSATING WHEN USED TO SLOW AT HIGHWAY SPEEDS. THIS ISSUE IS WELL KNOW & RECOGNIZED BY THE MANUFACTURER AS A DESIGN PROBLEM. THIS IS CREATING HAZARDOUS DRIVING BY MY WIFE & OTHERS WITH THIS VEHICLE. THERE SHOULD BE A SAFETY RECALL BY THE MANUFACTURER. THE ONLY WAY TO AVOID PROBLEMS IS TO REPLACE THE BRAKE COMPONENTS. *NLM

BRAKE ROTORS WARPED AT LESS THAN 12,000 MILES. LOCAL DEALER TURNED ROTORS AT A LITTLE OVER 12,000 MILES. THE SEVERE VIBRATION STARTED AGAIN AT APPROXIMATELY 24,000 MILES . AT 38000 MILES I HAD FRONT BRAKE ROTORS AND PADS REPLACED BY LOCAL INDEPENDENT GARAGE. AT HIGHWAY SPEEDS THIS IS A BAD PROBLEM YOU CAN BARLEY HOLD STEERING WHEEL. *JB

I HAVE A 2000 JEEP GRAND CHEROKEE THAT REQUIRES NEW ROTORS EVERY 18,000 MILES OR LESS. WHEN THE ROTORS START DETERIORATING THE WHOLE CAR SHAKES, SHIMMIES AND IS DIFFICULT TO CONTROL WHEN THE BRAKES ARE APPLIED. THIS IS DANGEROUS AND SEEMS AN UNNECESSARY EXPENSE FOR THE PRICE OF THE VEHICLE. ALL JEEP DEALERS WILL TELL YOU THEIR ROTORS ARE BAD, BUT I DON'T SEE ANY CONSUMER HELP OR IMPROVEMENT PROVIDED BY THE DEALERS. THEY AND CHRYSLER CORP. REFUSE TO PAY FOR THIS RECURRENT PROBLEM. *NLM

THE' ABS MADE A LOUD GRINDING SOUND, THE BRAKE PEDAL ALSO BECAME HARD WHEN THE BRAKES WERE APPLIED. *JB

THE PASSENGER SIDE SEAT BELT DID NOT UNLATCH. THE DEALER WAS NOTIFIED. *NLM

WHEN THE WERE APPLIED, THE VEHICLE VIBRATED EXCESSIVELY. THE MANUFACTURER ADVISED CONSUMER A KIT WAS AVAILABLE TO CORRECT THE PROBLEM. *JB

THE BRAKES ON MY GRAND CHEROKEE CONTINUE TO PULSATE AFTER BEING REPLACED AND RESURFACED FOUR TIMES IN LESS THAN TWO YEARS. *JB

THE VEHICLE STALLED, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THE ENGINE HAD BLOWN. THE CONSUMER RECEIVED A RECALL RELATED TO THIS PROBLEM AND REQUESTED THAT CHRYSLER PROVIDE ASSISTANCE FOR THE COST OF REPAIRS. PH *NLM

THE FRONT ROTORS WERE WARPED, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB

I OWN A 2000 JEEP GRAND CHEROKEE LAREDO. AT ~20000 MILES, WHEN APPLYING THE BRAKES AT SPEEDS > 40 MPH, THE STEERING WHEEL VIOLENTLY SHAKES AND SHUDDERS. CAR HAS OCCASIONALLY DRIFTED LEFT, ALMOST CAUSING ACCIDENTS DUE TO PROBLEM. CHRYSLER RELEASED AN INTERNAL BULLETIN ON THIS - NO 05-003-02 REV B ISSUED ON DEC 16,2002. WELL WITHIN THE 3 YR, 36,000 MILE WARRANTY, THE SERVICE DEPARTMENT I USED REFUSED TO HONOR ANY OF THE WARRANTY PROVISIONS. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A KNOWN DEFECT, YET, NEITHER NHTSA HAS INITIATED AN INVESTIGATION INTO IT AND CHRYSLER HAS NOT SENT NOTICES OUT TO CUSTOMERS. THE PROBLEM IS QUITE CLEAR - THE CALIPERS ARE EATING INTO THE ROTOR AND CAUSING EXCESSIVE WEAR AND TEAR (CONVENIENTLY CALLED "WARPING" BY CHRYSLER). I SUPPOSE IT WILL TAKE A "DEATH OR TWO" BEFORE SOMETHING HAPPENS ON EITHER END.*JB

WHILE ATTEMPTING TO MAKE A SLOW RIGHT TURN FRONT AIR BAG SUUDENLY DEPLOYED THROWING DRIVE BACK INTO THE SEAT, AND CAUSING HIM TO REMOVE FOOT FROM BRAKE PEDAL, JAMMING ACCELERATOR TO THE FLOOR. VEHICLE LOST CONTROL AND SLAMMED INTO THE BLOCK BUILDING. *AK

2000 JEEP GRAND CHEROKEE VIN [XXX] AT APPROXIMATELY. 15,000 MILES: FRONT BRAKE ROTORS WARPED RESULTING IN A SEVERE SHIMMY/JERKING OF THE FRONT TIRES WHICH RESULTED IN PULLING THE CAR OFF THE ROAD. DEALER SAID TOUGH LUCK, EXPENSE INCLUDED ROTOR REPAIR AND DAMAGED FRONT TIRES. NOW AT 40,000 MILES PROBLEM APPEARS TO BE RETURNING. BASED ON PREVIOUS RECALLS, TALKING TO DEALERS, BRAKE REPAIR SHOPS AND READING MANY SIMILAR COMPLAINTS ON THE INTERNET AS WELL AS OUR LOCAL SCHOOL VAN TRAVELING WITH STUDENTS HAVING A WRECK BECAUSE OF ROTOR FAILURE, IT IS MORE THAN OBVIOUS THAT THERE IS A KNOWN SERIOUS PROBLEM WITH INFERIOR/UNSAFE BRAKE ROTORS. LIKE MOST AMERICANS, I HAVE BEEN EXPOSED TO STORIES OF HOW THE AUTO MANUFACTURES ARE KNOWINGLY WILLING TO TRADE A FEW HUNDRED LIVES TO AVOID THE EXPENSE OF RECALLS AND BUILDING CARS WITH SAFE COMPONENTS. IT DOESN'T TAKE A REAL BRIGHT PERSON TO KNOW THAT WHEN THE STEERING AND BRAKING SYSTEM ON A CAR FAILS WHILE TRAVELING AT NORMAL SPEEDS AND IN MY CASE ON TREACHEROUS MOUNTAIN ROADS THAT SERIOUS ACCIDENTS MAY AND WILL RESULT. MY GOAL IS TO HAVE THIS PROBLEM ADDRESSED BY DAIMLER CHRYSLER AND INDUSTRY-WIDE BEFORE, NOT AFTER, THE BODY COUNTS START ADDING UP. I HAVE BEEN IN CONTACT WITH DAIMLER CHRYSLER AND WAS BASICALLY TOLD WHERE TO STICK MY CONCERNS AND COMPLAINT. ANY ASSISTANCE WILL BE APPRECIATED BY ME AND I SUSPECT BY OTHER POTENTIAL VICTIMS. SINCERELY, [XXX] . *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

I HAVE HAD PROBLEMS WITH THE ROTORS ON MY 2000 JEEP GRAND CHEROKEE. AT 20,000 MILES THEY WARPED AND THE SERVICE DEPARTMENT RESURFACED THEM. AT 30,000 MILES, I HAD TO HAVE THEM REPLACED. AT 47,000 MILES, AGAIN RESURFACED AND AT AROUND 60,000 MILES, AGAIN I HAD TO REPLACE THEM. THIS IS NOT NEW TO ME. THIS IS MY FOURTH JEEP , AND HAVE HAD SIMILAR RESULTS ON ALL OF THE JEEPS THAT I HAVE OWNED. THIS IS NOT JUST MY EXPERIENCE, I KNOW OF MANY PEOPLE, WHOM I WORK WITH AND FRIENDS, THAT HAVE THE SAME PROBLEMS THAT I HAVE HAD. I BELIEVE THIS IS CAUSE BY A FEW DIFFERENT REASONS FOR THIS AND UNFORTUNATELY, IT ALL COMES BACK TO COST FOR THE CAR MANUFACTURES. THEY ARE MAKING THEIR ROTORS THINNER, AND OF POORER QUALITY MATERIALS. THIS MEANS THAT THEY CAN NOT GET RID OF HEAT PROPERLY AND THEREFORE FOR WARP. *NLM

ON TWO OCCASIONS THE VEHICLE HAD PLACED ITSELF IN NEUTRAL WHILE DRIVING AND EXPERIENCED SUDDEN ACCELERATION. ALSO THE SERVICE DEALER ADDED A CO-PILOT TO THE VEHICLE. IMMEDIATELY AFTER THE CO-PILOT WAS INSTALLED, THE CONSUMER PARKED THE VEHICLE ON A FLAT SURFACE WITH THE EMERGENCY BRAKE UP, WHILE STILL RUNNING, AND THE VEHICLE STARTED TO ROLL BACKWARDS. SCC 8JB

THE ROTORS HAD BEEN SERVICED FOUR TIMES FOR VIBRATION IN THE STEERING WHEEL WHEN COMING TO A STOP.*JB

CONSUMER HAD TO USE EXCESSIVE FORCE WHEN PUTTING THE GEAR SHIFTER INTO PARK, THERE WAS AN OWNERS NOTIFICATION REFERENCE #11022208 FOR THE PROBLEM. *JB THE CONSUMER WAS UNABLE TO REMOVE THE KEY. SCC

2000 JEEP GRAND CHEROKEE - DEFECTIVE, LEAKING TIMING CHAIN COVER.*JB

FRONT BRAKE ROTORS/PADS FAILED AND REPLACED AT 24,000 MILES; ORIGINAL SET REPLACED AT 17,000 MILES. CLEARLY PRODUCT/SYSTEM DEFECT EXISTS. *NLM

THE ROTORS AND BRAKE PADS WERE REPLACED, DUE TO EXCESSIVE VIBRATION IN THE STEERING.*JB *TS

WHEN BRAKES ARE APPLIED, THE VEHICLE AND STEERING WHEEL VIBRATED. VIBRATIONS INCREASED WHEN ATTEMPTING TO STOP QUICKLY OR FROM HIGHER SPEEDS. STEERING WHEEL SHAKES SO HARD NOW THAT IT IS DIFFICULT TO CONTROL CAR. FIRST STARTED TO NOTICE PROBLEM JUST OVER 12,000 MILES WHEN WARRANTY HAD EXPIRED. JUDGING FROM OTHER COMPLAINTS AS WELL AS TSB BULLETINS, THIS IS A COMMON PROBLEM WITH JEEPS. WHY ISN'T THERE A RECALL, OR WHY DOESN'T CHRYSLER REPLACE ROTORS FOR FREE AS THIS SEEMS TO BE A DESIGN FLAW? *JB

VEHICLE HAS LESS THAN 40,000 MILES AND THE FUEL PUMP SEAL HAS DETERIATED CAUSING VERY HARD STARTING AFTER THE VEHICLE SITS FOR SEVERAL HOURS. DEALER SAID THEY ARE SEEING A NUMBER OF THESE FAILURES. REPAIR COST IS SEVREAL HUNDRED DOLLARS FOR A SMALL O-RING GASKET.

THE ROTORS NEEDED TO BE REPLACED.*JB

FRONT BRAKE ROTORS. PH

VEHICLE HIT A CONCRETE BASE TO A LIGHTNING STANDARD IN A PARKING LOT ON THE FRONT FENDER ON THE DRIVER'S SIDE AT APPROXIMATELY 1-2 MPH. THE FORCE PUSHED THE PASSENGER FORWARD WHO WAS RESTRAINED IN A SEAT BELT BUT HER STRENUM WAS FRACTURED. NO INJURY TO THE DRIVER.

EXPERIENCED VEHICLE VIBRATION WHEN APPLYING BRAKES. THE DEALER TOLD ME IT WAS NOT UNDER WARRENTY AND IT HAD TO DO WITH DRIVER'S BRAKING HABITS, BUT THIS IS OUR SECOND GRAND CHEROKEE AND NEVER EXPERIENCED THIS PROBLEM BEFORE. I HAD THE ROTORS (TWO FRONT) TURNED, BUT IT IS DOING IT AGAIN AFTER 5 MONTHS. I TOOK IT IN AGAIN, AND THEY TELL ME THE ROTORS (TWO FRONT) NEED TO BE TURNED AGAIN. FROM ALL THE COMPLAINTS I SEE AND HEAR ABOUT, IT SEEMS THERE IS A PROBLEM WITH THESE VEHICLES.

VEHICLE PULLS TO THE RIGHT. WHEN DRIVING, I CONSTANTLY HAVE TO STEER TO THE LEFT SO THAT THE VEHICLE WILL GO STRAIGHT.

VEHICLE VIBRATES EXCESSIVELY WHEN BRAKES ARE APPLIED FROM 40 TO 70 MPH. ROTORS HAVE BEEN REPLACED AT 5800,12500,&19900 MILES. DEALERS IN FL. AND NC HAVE SERVICED VEHICLE UNDER WARRANTY, STATING ROTORS ARE PREMATURELY WARPED AND THEREFORE DEFECTIVE. NOW AT 30000 MILES AND VIBRATING AGAIN.

WHILE DRIVING AT 60 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

2000 JEEP GRAND CHEROKEE BRAKE PROBLEMS.MY JEEP HAS 45,000 ON IT AND THIS WILL BE MY FORTH SET OF BRAKES.DEALER HAS COVERED THE BRAKE WORK WHILE UNDER WARENTEE.BUT THIS HAS NOT SOLVED THE PROBLEM BETWEEN 5000 TO 10,000 I WILL HAVE TO HAVE A BRAKE JOB DONE

2000 JEEP CHEROKEE DOOR LOCKS 7 FAILURES, DOES NOT LOCK WHEN UNDERWAY

WHILE IN MOTION, CONSUMER WAS REAR ENDED. THE REAR SEAT HEADRESTS WERE EJECTED FROM THEIR HOLDERS STRIKING THE CONSUMER AND THE PASSENGER IN THE BACK OF THEIR HEADS CAUSING DEEP CUTS. ALSO, THE AIR BAGS FAILED TO DEPLOY. *JG *JB

WHILE DRIVING AT 30MPH, THE VEHICLE EXPERIENCED A FRONT END COLLISION, WHERE THE AIR BAGS DIDN'T DEPLOYED. TS SCC

CONSUMER STATES THAT WHILE THE VEHICLE WAS TURNED OFF A FIRE STARTED UNDER THE HOOD ON THE PASSENGER SIDE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

JEEP IS EQUIPPED WITH ABS BRAKES. THE BRAKE PAD ROTORS AND CALIPERS HAVE BEEN REPLACED TWICE WITHIN 8000 MILES ACCUMULATION. TS THERE WAS A SHIMMY IN THE STEERING WHEEL DUE TO THE BRAKE PROBLEM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE MONIES SPENT ON REPAIR. SCC

THE KEYLESS ENTRY WORKS INTERMITTENTLY. CONSUMER STATES SOMETIMES THE WINDOWS WILL GO UP AND SOMETIMES THEY WON'T. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

CONTINUE TO EXPERIENCE FRONT BRAKE ROTOR FAILURE DUE TO WARPAGE. THIS HAS OCCURRED EVERY 6,000-8,000 MILES. ROTORS AND PADS HAVE BEEN REPLACED 4 TIMES WITH THE CALIPERS REPLACED THE LAST TIME PER TSB #0500302 DTD 5/02. THEY HAVE NOW FAILED AGAIN EVEN WITH THE NEW CALIPERS. THE DEALER HAS BEEN GREAT, HOWEVER THIS IS A DESIGN FLAW WITH CHRYSLER/JEEP THAT NEEDS A RECALL AND A PERMANENT FIX. IT IS A SAFETY ISSUE AS WELL AS A TIME ISSUE TO HAVE IT FIXED EVERY 8,000 MILES! CHRYSLER REFUSES TO PROVIDE AN EXTEDNED WARRANTY OR ANY LASTING SOLUTION TO THE PROBLEM. I THINK A CLASS ACTION LAW SUIT WOULD BE IN ORDER.

ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. WHEN ROTORS BECOME WARPED, IT BECOMES ALMOST UNDRIVABLE. TS

SAFETY ISSUE: POWER DOOR LOCKS INOPERABLE. 2000 JEEP GRAND CHEROKEE. ON THREE (3) SEPERATE OCCASSIONS, WE HAVE HAD TO HAVE THREE (3) SEPERATE ELECTRONIC LOCKING SYSTEMS REPLACED ON THREE (3) SEPERATE DOORS/HATCHES ON THIS VEHICLE. IN ALL THREE INCIDENTS, THE "ACTUATOR" HAS FAILED TO EITHER LOCK AND/OR UNLOCK EACH INDIVIDUALLY EFFECTED DOOR. ON ONE OCCASSION, WE WERE UNABLE TO EXIT THE DRIVER'S DOOR AT ALL, THUS HAVING TO CLIMB OVER TO THE PASSENGER'S FRONT DOOR TO EXIT. WHEN WE CONTACT THE MANUFACTUER - EACH TIME - THEY TELL US THAT THESE ARE "NORMAL WEAR ITEMS". AFTER SCANNING YOUR SIGHT, I FIND A TOTAL OF TWENTY-ONE SUCH RELATED COMPLAINTS FOR JEEP GRAND CHEROKEES (NOT ALL YEAR 2000 MODELS) AND FOUR SPECIFICALLY RELATED, YEAR 2000 COMPLAINTS. TO DESCRIBE THE FAILURE: THE LOCKING MECHANISM SIMPLY FAILS TO ENGAGE AND/OR DISENGAGE AND MAKES A HIGHER PITCHED, LONGER THAN USUAL, WHINING SOUND - AS IF AN ELECTRICAL MOTOR HAS FAILED. THE COST OF EACH REPAIR HAS BEEN EQUAL TO OR EXCEEDED $150.00 PER INCIDENT. THE FOLLOWING LISTED INCIDENT DATE (ONLINE SUBMISSION FIELD REQUIRED) REFERS ONLY TO THE LATEST/MOST CURRENT DATE OF REPAIR. ALL SERVICES FOR SUCH REPAIRS - EACH INCIDENT - WERE OBTAINED AT CAPITOL GRAGE, A JEEP/CHRYSLER DEALER, IN WILLIMANTIC, CONNECICUT. THE VEHICLE WAS ORIGINALLY PURCHASED AT A NOW DEFUNCT, JEEP DEALERSHIP IN MANSFIELD, CONNECTICUT, NAMED CHAMPAGNE JEEP/CHEVEROLET.

CONSUMER STATED THE VEHICLE FELT SLUGGISH WHEN FIRST STARTING IN THE MORNING, THE DEALER REMOVED THE TRANSMISSION PAN AND FOUND EXCESSIVE BRASS AND METAL INSIDE THE PAN, THE DEALER DISSASSEMBLED THE TRANSMISSION, AND PUMP BUSHINGS THAT WERE STUCK ON THE TORQUE CONVERTER, ALSO THE REAR CLUTCH WAS BURNT.*JB

TAIL LIGHTS OUT, ALARM SYSTEM WILL GO OFF BY ITSELF, WINDOWS MALFUNCTIONIN, AND WHILE DRIVING YOU CAN HEARTHE LOCKS, LOCKING AND UNLOCKING.