2000 Jeep Grand Cherokee complaints

WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY WITHOUT PRIOR WARNING . THE TRANSMISSION FROZE UP AND THE VEHICLE SHUT DOWN PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A VIBRATION ON THE STEERING WHEEL. ALSO STATED THAT WHILE DRIVING THE VEHICLE EVERY TIME HE STEPS ON THE BRAKE PEDAL THE STEERING WHEEL WILL VIBRATE. DEALER WAS CONTACTED AND STATED THAT THE ROTORS WERE BAD.

I HAVE TALKED WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM. THEY HAVE HAD TO GET THE FRONT ROTORS GROUND BECAUSE THE ROTORS CAUSE A TERRIBLE VIBRATION WHEN WE PUSH DOWN ON THE BRAKES. DT

CONSUMER STATE WHILE DEPRESSING THE BRAKE PEDAL AT HIGH SPEED STEERING WHEEL WOULD SLIP OUT OF CONSUMER HAND AND THE BRAKE PEDAL VIBRATE. VEHICLE WAS SERVICE BY DEALER TECHNICIAN NOTICE PROBLEM WITH BRAKE SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. TS

SOMETIMES THE BRAKES IN MY VEHICLE DOES NOT RESPOND WHEN THE PEDAL IS DEPRESSED. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769322

THE CONSUMER IS EXPERIENCED A RECURRING PROBLEM WITH THE BRAKES. THE PROBLEMS ARE AS FOLLOWED: SHIMMYING, SQUEAKING/SQUEALING IN THE BRAKE SYSTEM, SHIMMY/SHAKE IN THE STEERING WHEEL, AND WARPED ROTORS. THE VEHICLE IS WAS STILL UNDER WARRANTY, BUT THE CONSUMER WAS TOLD THAT THERE WAS NO WAY POSSIBLE THAT THIS PROBLEM COULD BE COVERED BY WARRANTY, AND LEARNED FROM THE DEALER THAT THEY ARE AWARE OF THE PROBLEM, WHICH IS A CALIPER PROBLEM. (WHICH INDICATES THAT THE PROBLEM WILL OCCUR AGAIN) THE ROTORS WERE REFACED AND RESURFACED, AND THE PADS WERE RESURFACED. REFER TO ODI#768226 *SCC

CONSUMER STATED THAT THE DRIVER SEAT BECAME LOOSE WHICH IT WILL ALLOWED IT TO ROCK BACK AND FORWARD. DEALER WAS CONTACTED AND STATED THAT THE FRAME ON THE SEAT HAD BROKEN AND IT WAS REPLACED . TS

ROTORS HAVE BEEN RESURFACED TWICE AT MY EXPENSE. THEY ARE WARPED AGAIN. DT

CONSUMER PUT THE VEHICLE IN PARK, SET THE EMERGENCY BRAKE AND KEPT THE ENGINE RUNNING WHILE GETTING THE MAIL. CONSUMER RETURNED WITH FOOT ON THE BRAKE PEDAL, RELEASED THE PARKING BRAKE, PUT THE VEHICLE IN REVERSE GEAR. WIHTOUT TOUCHING THE ACCELERATOR, THE VEHICLE MOVED BACKWARDS TWO CAR LENGTHS. SUDDENLY WITH OUT CONSUMERS ASSISTANCE, THE VEHICLE REVVED AND ACCELERATED WITH FULL POWER. CONSUMER HAD HIS FOOT PRESSED HARD ON THE BRAKE PEDAL, BUT THE VEHICLE KEPT MOVING. THIS PROBLEM IS INTERMITTENT. *JG

CONSUMER STATES VEHICLE DOOR IS STUCK IN THE LOCK POSITION. CONSUMER STATES THAT PASSENGER DOOR WILL NOT UNLOCK, WITH OR WITHOUT KEY. TS

NO FAILURE YET SEVERE RUSTING OF BRAKE LINE GOING TO THE REAR AXLE. THE RUST IS AT THE MOUNTING CLIPS IS THERE ANY ON GOING INVESTIGATION ON THIS ISSUE? HAVE PHOTOS AVAILABLE. DT

REAR DIFFERENTIAL: COMPLETE LOCKUP AT 55 MPH !!! AS I TRAVELED DOWN A COUNTY HWY TO JUST OUTSIDE OF TOWN AFTER WORK. ALMOST KILLED 2 PEDESTRIANS AS THE BACK END SKIDDED 100 FT IN COMPLETE LOCKUP, DEALER REPLACING THE REAR AXLE AND LOOKING AT THE FRONT DIFFERENTIAL SINCE IT SEEMS TO HAVE PROBLEMS CAUSED BY THIS SUDDEN FAILURE OF THE BACK. BRAKES: I HAVE HAD ROTORS TURNED 3 TIMES (TWICE BY DEALER UNDER WARRANTY AND ONCE BY INDEPENDENT SHOP) AND SINCE PURCHASED COMPLETE NEW ROTORS AND PADS ON ALL 4 TIRES WORK BY MIDAS DUE TO SEVERE PULSATION WHEN BRAKING. I HAVE NOTICED LOTS OF COMPLAINTS FOR EXACTLY THE SAME THING ON INTERNET. JAY LASZEWSKI DT

CONSUMER STATES THE REAR DIFERENTIAL, REAR AXLE AND INNER SHAFT HAS TO BE REPLACED. DALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES THAT HAS AN OVER RING GASKET AND IT DOES NOT GIVE THE VEHICLE ENOUGH POWER TO START. DEALER WAS CONTACTED. MR

CONSUMER STATES THAT THE FRONT DRIVERS SIDE DOOR AND REAR LOCKING DEVICES ARE JAMMING. CONSUMER STATES ONCE WAS TRAPPED IN VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

CONSUMER STATED THE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED AND ENGINE RUNNING. THE CONSUMER EXITED THE VEHICLE THEN IT BEGAN TO ROLL BACKWARDS AND HIT A BRICK WALL. UPON INSPECTION THE CONSUMER NOTICED THAT THE GEAR LEVER HAD SHIFTED FROM PARK TO REVERSE. THE CONSUMER CONTACTED THE DEALER ABOUT GEAR SHIFT PROBLEM PRIOR TO THIS ACCIDENT. *TS *NLM

RECURRING WARPING OF BRAKE ROTORS UNDER NORMAL USE CAUSING EXCESSIVE VIBRATION IN STEERING UNDER BRAKING AT ALL SPEEDS. ROTORS HAVE BEEN RESURFACED TWICE (AT 7986 AND 29489 MILES), ROTORS REPLACED (AT 45176 MILES), PROBLEM STILL RECURRING. DEALER INDICATES CALIPER PROBLEM THAT CHRYSLER IS AWARE OF AND DEVELOPING FIX, BUT NO NOTIFICATION OR FOLLOW UP FROM DEALER. MR

TRANSFER CASE BAD ON DELIVERY. SNAP RING NOT INSTALLED UNIT REPLACED. BRAKE ROTORS WARP EVERY 20K MILES. REPLACED WITH AFTERMARKET AT 40K.. STEERING COLUMN CLUNK AND FEELS LOOSE. DEALER REPLACED WITH NEW, SAME PROBLEM EXISTS. EXCESSIVE CLUNKING AND LOOSENESS IN DRIVELINE. LOUD CLUNK PARK TO REVERSE DEALER SAYS NORMAL BUT LOTS OF COMPLAINTS. MR

MY VEHICLE HYDROPLANED AND DURING THE ACCIDENT, THE DRIVER'S SEAT BROKE OFF OF THE TRACKS AND I SUSTAINED A LACERATION TO THE BOTTOM OF MY RIGHT FOOT. I CONTACTED CHRYSLER ABOUT 2 WEEKS AFTER THE ACCIDENT TO REPORT WHAT HAPPENED. I WAS THEN CONTACTED BY AN INSPECTOR FROM CHRYSLER AND AFTER THAT I ONLY KNOW THAT THE FILE HAS BEEN SENT TO A LAW FIRM IN WASHINGTON D.C. APPARENTLY THE COMPANY THOUGHT I WAS MAKING A CLAIM AGAINST THEM, WHICH WAS NEVER MY INTENT. I WOULD JUST LIKE TO KNOW THE RESULTS OF THE INSPECTION. I SAW A LOCAL LAWYER YESTERDAY 9/30/02 AND HE FEELS THAT I WILL NEVER BE ABLE TO OBTAIN THE INSPECTION RESULTS BECAUSE CHRYSLER WOULD BE DOING AN INJUSTICE TO THEMSELVES. COULD YOU PLEASE ASSIST ME WITH THIS MATTER OR GIVE ME ANOTHER CONTACT WHO COULD DO SO. THANK YOU FOR YOUR TIME, SUSAN HOAGLAND MR

THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY AT SPEEDS ABOVE 40 MPH WHEN BRAKES ARE APPLIED. NLM

VEHICLE WENT INTO FULL THROTTLE REVERSE AS IT WAS SHIFTED OUT OF "PARK". VEHICLE IS EQUIPPED WITH A BRAKE INTERLOCK THAT PREVENTS SHIFTING OUT OF PARK WITHOUT BRAKE BEING APPLIED. VEHICLE LEFT RUBBER MARKS FROM ALL FOUR WHEELS FOR SEVERAL FEET BEFORE I WAS ABLE TO BEING IT UNDER CONTROL. APPLICATION OF BOTH FEET TO BRAKE PEDAL DIDN'T STOP THE ACCELERATION AND PROBLEM VANISHED AS QUICKLY AS IT APPEARED. ALL INDICATIONS NOMINAL AFTER THE EVENT, BUT AM NOW VERY CONCERNED OF PERSONAL LIABILITY IN THE EVENT OF AN INJURY. THIS IS A VERY DANGEROUS SITUATION AND I CAN SAY WITH ABSOLUTE CERTAINTY THAT THE ACCELERATOR WAS NOT TOUCHED. ONE OTHER DETAIL I MIGHT MENTION IS THAT AS I WAS ENGAGING THE BRAKE PEDAL TO SHIFT INTO REVERSE, SOMETHING REGISTERED THAT THE PEDAL "FELT FUNNY". I'VE ATTEMPTED TO RECREATE THE PROBLEM... USING THE BRAKE WITH THE ENGINE OFF TO REMOVE ANY VACUUM ASSIST, THEN STARTING... NORMAL SHIFTS FROM PARK TO REVERSE... NOTHING. MY PROFESSION AND TRAINING ALLOWS ME TO BE SOMEWHAT OBJECTIVE IN THIS MATTER. I HAVE TO ASSUME THAT SOMEHOW THE PEDAL "FEELING" FOR THE BRAKES AND THE INSTANT THROTTLE INCREASE ARE RELATED. SINCE THERE IS NO MECHANICAL CONNECTION, IT WOULD LEAD ME DOWN THE PATH OF AN ELECTRONICS MALFUNCTION. I WILL INFORM CHRYSLER AND THE DEALER AS SOON AS BUSINESS HOURS START ON MONDAY, BUT I WRITE THIS IN CASE I AM THE "VICTIM" OF A SIMILAR EVENT BEFORE THE VEHICLE IS REPAIRED.*AK

WHEN BRAKES WERE APPLIED TO SLOW DOWN/STOP VEHICLE SUDDENLY JERKED FORWARD. THIS PROBLEM WOULD SOMETIMES HAPPEN WHEN BACKING UP. OWNER HAS TAKEN VEHICLE TO DEALERSHIP, BUT PROBLEM HAS NOT BEEN RESOLVED. PLEASE DESCRIBE DETAILS. *AK

LOCKING MECHANISM IS WEARING INTERNALLY. LOCKS WILL ENGAGE INTERMITTENTLY. DEALERSHIP IS AWARE OF T PROBLEM.*AK

VENTILATION SYSTEM STOPPED WORKING. I WAS TOLD RESISTOR OVERHEATS CAUSING HARNESS AND MOTOR TO MELT. REPAIR IS $500.00+ SERVICE TECHNICIAN SAID IT "HAPPENS ALOT". SEEMS TO ME RESISTOR NEEDS TO BE UPGRADED.*AK

BRAKE LINE RUSTED THRU,RESULTING IN COMPLETE LOSS OF BRAKES. LINE IS RUSTED WHEREVER A CLIP HOLDS IT TO THE CHASSIS. OTHER SPOTS READY TO RUST THROUGH. MFG. REFUSES TO PAY FOR REPAIR OR CONSIDER THE CATASTROPHIC SAFETY ISSUE THIS INVOLVES. CLAIM IT IS DUE TO ELEMENTS.....WHOLE LINE IS NOT RUSTED THROUGH, ONLY WHERE CLIP HOLDS IT. CAR WAS DRIVEN NORMALLY, UNDER SAME CONDITIONS OTHERS FACE, THIS COULD BE A CATASTROPHIC FAILURE CAUSING DEATH. CERTAINLY YOUR BRAKE LINE SHOULD NOT FAIL AFTER 2.5 YEARS WITH NORMAL USE. IF THE ELEMENTS CAUSED IT, ARE THE CARS NOT SUPPOSED TO BE DRIVEN OUTSIDE. COULD BE A REACTION BETWEEN THE CLIP AND THE LINE CAUSED BY SALT, BUT THERE ARE A LOT OF PEOPLE DRIVING THROUGH SALT IN THE WINTER. THEY MAY DIE.*AK

WHILE TRAVELING NOTICED A FUEL SMELL. CONSUMER PULLED VEHICLE OVER AND LOOKED UNDER HOOD, AND NOTICE ENGINE WAS ON FIRE. FIRE DEPARTMENT WAS CALLED, AND PUT FIRE OUT. PLEASE PROVIDE FURTHER INFORMATION.*AK

THIS VEHICLE HAS BEEN TO THE DEALER 3 TIMES FOR FUEL LEAKING FROM THE TOP OF THE TANK AFTER FILLING IT UP AT THE GAS STATION. FUEL PUMP WAS REPLACED AS WELL AS TANK. CONDITION GOES AWAY AND THEN RETURNS AGAIN 9-12 MONTHS AFTER REPAIR. OBDVIOUSLY PARTS ARE FAILING FOR THE SAME REASON. CAR WILL LOSE APPROX.3 GALLONS AFTER LEAVING GAS STATION DRIVING DOWN THE ROAD. SOMEONE IS GOING TO END UP DEAD IF THEY DONT CORRECT THIS. VEHICLE IS OUT OF WARRANTY, BUT PROBLEM IS RELATED TO THE SAME RECALL. I CANT AFFORD THE PARTS AND LABOR TO REPAIR IT, LEAVING ME NO CHOICE BUT TO DRIVE IT.

ROTORS FAIL WITHOUT WARNING, HAVE BEEN REPLACED FOUR TIMES SINCE PURCHASE OF VEHICLE

WHILE DRIVING ANDWHEN BRAKES ARE APPLIED FRONT OF VEHICLE VIBRATES.CONTACTED DEALER.THIS WAS A RESULT OF ROTORS OVERHEATING.*AK

WHILE DRIVING VEHICLE WILL JUST STALL OUT WITHOUT ANY WARNING.CONTACTED DEALER. THIS IS A RESULT OF THE FUEL PUMP BEING DEFECTIVE.*AK

INADVERTENT ROLL AWAY IN REVERSE IN PARK. *AK

FRONT WHEELS SHAKE WHEN BRAKES APPLIED AT SPEEDS OVER 50 MPH. DEALER DESCRIBED CAUSE AS WARPED ROTORS. THE FRONT ROTORS WERE REPLACED AT APPROX. 12000 MILES, 24000 MILES AND AGAIN AT APPROX. 36000 MILES. DEALER STATES THAT THIS HAS BEEN A PROBLEM IN OTHER LIKE VEHICLES. ALL REPAIRS WERE COVERED UNDER WARRANTY SO FAR.*AK

WHILE DRIVING DOWN THE ROAD AT 40-50 MPH, THE VEHICLE STARTED TO SHIMMY AND SHAKE. WHEN TAKING THE VEHICLE TO DEALER, THE DEALER STATED THAT ALL FOUR ROTORS WHERE WARPED. CONTACTED DEALER. *AK *SCC

WHILE DRIVING APPLIED BRAKES AND THEY DIDN'T HOLD, PEDAL WENT ALL THE WAY TO THE FLOOR, RESULTING IN VEHICLE RUNNING INTO A TREE.*AK

AFTER MAKING SEVERAL APPOINTMENTS WITH DEALERSHIP TO HAVE RECALL 02V104000 REPAIRS DONE, DEALERSHIP WILL EITHER CANCEL OR SAY PARTS WERE NOT AVAILABLE.*AK

TAIL LIGHTS WENT OUT WHILE DRIVING. WIRES WERE BURNED. . DEALER REPLACED TAIL LIGHT ON REAR/RIGHT SIDE. CURRENTLY, TAIL LIGHT ON LEFT SIDE WENT OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

DASHBOARD LIGHTS DO NOT LIGHT UP. CAUSE IS UNKNOWN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

KEYLESS ENTRY ON DRIVERS SIDE DOES NOT UNLOCK DOOR. CAUSE IS UNKNOWN.*AK CONSUMER IS ALSO EXPERIENCING ELECTRICAL PROBLEMS.*JB *DT

ROUGH VIBRATION AT ALL SPEEDS WHEN BRAKING; ROTORS TURNED; 4000 MILES LATER PROBLEM RETURNED/RECOM. REPLACE ROTORS & PADS; MANU.FACTURER WILL NOT REPAIR AFTER 1ST YEAR. *AK

BOTH FRONT AND REAR SIDE DOORS ARE UNABLE TO OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

TAILGATE WOULD NOT OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

BRAKES - ROTORS WARP ABOUT EVERY 9 TO 12,000 MILES. THE ROTORS HAVE BEEN TURNED 3 TIMES AND ARE NOW IN NEED AGAIN. TRANSMISSION - THE OVERDRIVE SLIPS AS IT ENGAGES. TACHOMETER SHOWS THE ENGINE SPEED INCREASING AS THE OD ENGAGES, THAN DROPS AS IT FINALLY FULLY ENGAGES.

WHILE DRIVING AT ANY SPEED VEHICLE WILL SHUT OFF. CONTACTED DEALER SEVERAL TIMES, BUT THE DEALER COULD NOT SOLVE PROBLEM.*AK

CONSUMER STATES THERE IS VIBRATION OF THE STEERING WHEEL WHEN BRAKES ARE APPLIED AT 15 - 50 MPH. AS SPEED IS INCREASED, VIBRATION IS VIOLENT AND STEERING UNCONTROLLABLE. VEHICLE TAKEN TO AUTHORIZED DEALERSHIP, HOWEVER, HAD SCHEDULING PROBLEMS. LOCAL LUBE SERVICE INSPECTED FRONT BRAKES AND DETERMINED AN UNEVEN WEAR OF THE ROTORS CASUED THE VIBRATION. THERE IS A SERVICE BULLETIN RELATING TO THIS FAILURE, HOWEVER, MANUFACTURER DENIES CLAIM, STATING THAT REPAIRS WERE NOT MADE AT AUTHORIZED DEALERSHIP. *TT

ROTORS WARPED AT 27,000 - DEALERSHIP ADMITTED THIS IS A SERIOUS PROBLEM . VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. , . THERE ARE HUNDREDS OF POSTINGS WITH THIS PROBLEM - CHRYSLER NEEDS TO DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.PAC. *AK

CONSUMER STATES THAT INTERMITTENTLY WHEN DRIVING THE VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING.THE DEALER HAS BEEN NOTIFIED.*JB DEALER REPLACED IGNITION COIL AND REPAIRED DISTRIBUTOR SHAFT. THERE IS A LOUD NOISE WHEN APPLYING BRAKES, DEALER COULD NOT FIND PROBLEM. WHEN FIRST STARTING VEHICLE, IT TAKES A COUPLE OF TIMES TO START. *SLC

THERE IS VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKE, DEALER TURNED BOTH FRONT ROTORS TWICE, THEN REPLACED ROTORS TWICE. FIRST TURNED AT 19000 MILES.*JB

DEALER FAILS / RESISTS FIX SAFETY PROBS DUE TO WARRANTY WORK: WHEELS SHIMMY, BRAKES PULSATE,= DANGEROUS HANDLING, UNRELIABLE SPEEDO. *AK

REPAIRS ON BRAKES 4TIMES, DRIVETRAIN 4 TIMES, MANY OTHER ITEMS.*AK

LEASED VEHICLE ON 7/10/02. BRAKES BEGAN TO PULSE AND PULL TO RIGHT ON APPLICATION AT ABOUT 6000 MILES. DEALER MACHINED FRONT ROTORS AND REPLACED PADS UNDER WARRANTY AT 7897 MILES. SAME SITUATION AT 20000 MILES. DEALER TURNED FRONT ROTORS AT 24767 MILES AND CALLED IT "COURTESY". SAID WARRANTY ON BRAKES, ROTORS ONLY 12000MI. SERVICE MANAGER ADVISED THIS IS COMMON PROBLEM ON 99-00 JEEPS AND HE SPENDS MUCH TIME TURNING ROTORS ON JEEP VEHICLES. EVEN HAD TO BUY SPECIAL MACHINE TO TURN ROTORS IN PLACE ON VEHICLE. SAYS SOME GET SO BAD THEY CAN'T BE CONTROLLED ON BRAKE APPLICATION. HE SAYS PROBLEM IS BAD ROTORS FROM SUPPLIER TO DAIMLER-CHRYSLER. NOW AT 33000 MILES, THIS VEHICLE AGAIN HAS FAILED BRAKE ROTORS AND IS RAPIDLY BECOMING UNSAFE FOR MY FAMILY'S TRANSPORTATION. JUDGING FROM THE NUMBER OF COMPLAINTS ON YOUR WEBSITE AND ON THE NUMBER OF WEBSITES DEVOTED TO THIS DEFECT, I WOULD THINK YOU HAVE ENOUGH INFORMATION TO FORCE A RECALL. OR ARE INJURIES NECESSARY TO INITIATE ACTION? I EXPECT YOUR AGENCY TO GET AND KEEP THIS TYPE OF JUNK OFF THE ROAD. IT MIGHT BE ACCEPTABLE FOR DAIMLER IN GERMANY BUT NOT HERE!*AK