2000 Jeep Grand Cherokee complaints

I OWN A 2000 JEEP GRAND CHEROKEE LOREDO. CURRENTLY I AM EXPERIENCING SEVERE TRANSMISSION PROBLEMS. EVERYONE I KNOW WHO OWNS A JEEP GRAND CHEROKEE IS EXPERIENCING THE SAME PROBLEMS WITH THEIR TRANSMISSION. MY CAR CURRENTLY HAS ABOUT 88,000 MILES. I HAVE ALSO HAD TO REPLACE 3 OF THE LOCK LATCHES WITHIN SIX MONTHS. THE AUTOMATIC LOCKS JUST BRAKE FOR NO REASON AND ARE VERY EXPENSIVE TO BE REPLACED.*AK

I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO.I HAVE HAD THE ROTORS REPLACED FOUR TIMES IN UNDER ONE. I FEEL THAT THIS PROBLEM SHOULD BE ADDRESSED BY DC AS A RECALL. I 'VE TRIED TO GET THE TSB ( TECHNICAL SERVICE BULLITAN) DONE FOR FREE BEING THAT THIS IS AN ONGOING PROBLEM WITH THSE VEHICHLES AND I WAS DENIED.*AK

WHILE DRIVING AT 50 MPH AND APPLYING BRAKES TO SLOWDOWN THERE WAS VIBRATION IN THE STEERING WHEEL. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK

OUR 2000 JEEP GRAND CHEROKEE HAS BEEN HAVING REAR END PROBLEMS FOR THE PAST 1 1/2 YEARS. IT STARTED AROUND 45,000 MILES AND WE HAD A CERTIFIED MECHANIC "PATCH IT UP IN NOVEMBER OF 2003. HE SAID IT WAS A REGULAR PROBLEM WITH THESE VEHICLES AND WE WOULD NEVER HAVE THE NOISE GO AWAY. THE NOISE HAS GOTTEN WORSE AND THE DEALERSHIP TOLD US NOT TO DRIVE THE JEEP ANYMORE BEFORE MAJOR REPAIRS ARE DONE ON THE RING AND PINION GEARS AND PIONION BEARINS, A COST OF $1200. WHY ARE THESE VEHICLES NEEDING THIS MAJOR WORK DONE AT ALL, MUCH LESS AT 45,000 MILES ANE NOW 80,000? THIS SHOULD BE A RECALL AND FIXED BY THE MANUFACTURER - OBVIOUSLY THIS IS NOT NORMAL WEAR AND TEAR - SUBSTANDARD PARTS OR WORKMANSHIP HAVE TO BE INVOLVED.*AK

I OWN A JEEP GRAND CHEROKEE VIN # [XXX] MILAGE 57000 MILE THE HEATER WENT OUT I WAS TOLD THAT IT WAS A WIRING HARNESSS THE COST WAS OVER $500.00 THEY TOLD ME AT THE DEALER THAT THEY HAVE SEEN THIS MANY TIMES. I ASKED IF THERE WAS A RECALL ON THIS THEY SAID NOT AT THIS TIME. THIS IS A SAFETY HAZARD IT LEFT ME WITH NO DEFROSTERS. I ALSO HAVE A CONCERN THAT IT COULD BE A FIRE HAZARD IF INFACT THE WIREING HARNESS WAS BURNED UP! UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY 2000 JEEP GRAND CHEROKEE HAS EXPERIENCED BRAKING FAILURES ON AS A RESULT OF FRONT ROTOR DEFECTS. ON TWO OCCASIONS THE FRONT ROTORS WERE REPAIRED BY A JEEP DEALER. IN THE FIRST INSTANCE, THE ROTORS WERE EXCESSIVELY WARPED CAUSING SEVERE FRONT END VIBRATION THAT PRODUCED LOSS OF STEERING AND BRAKING. IN THE SECOND INSTANCE, AND 15000 MILES LATER, THE CONDITION REOCCURRED. IN THIS SECOND CASE, THE DEALER FOUND THE ROTORS TO BE WARPED AGAIN AND REPLACED BOTH THE ROTORS AND THE CALIPERS. ALTHOUGH THE DEALER PLACED THE BLAME ON THE DRIVER, I HAVE HEARD OTHER YEAR 2000 JEEP GRAND CHEROKEE OWNERS COMPLAIN OF IDENTICAL ROTOR FAILURES. IN BOTH CASES, THE DEALER SERVICE AGENT ACKNOWLEDGED THE PROBLEM BUT WOULD NOT TAKE RESPONSIBILITY ALTHOUGH OFFERING A DISCOUNTED REPAIR COST.*AK

MY 2000 JEEP GRAND CHEROKEE HAS HAD ITS ROTORS RESURFACED OOR REPLACE FOUR TIMES IN LESS THAN 50,000 MILES. AN OBVIOUS DEFECT THAT DC HAS ACKNOWLEDGED WITH A SERVICE BULLITEN,BUT NO RECALL. WARPED ROTRS ARE A SERIOUS SAFETY/HANDLING/STOPPING ISSUE AT HWY SPEEDS. PLEASE FORCE A RECALL.*AK

AUTOMATIC LOCKS FAILED INTERMITTENTLY. THE CONSUMER WAS CONCERNED THAT OCCUPANTS WILL BE UNABLE TO GET OUT IN CASE OF AN EMERGENCY. *AK

WHEN DEPRESSING THE BRAKE PEDAL, THE FRONT END OF THE VEHICLE VIBRATED. THE DEALER REPLACED THE FRONT BRAKES. *AK *SC *JB

THE CALIPERS DAMAGED THE ROTORS WHICH CAUSED THE VEHICLE TO SPIN OUT WHEN TRYING TO BRAKE. THE DEALER INFORMED THE CONSUMER THERE WERE NEWLY DESIGNED CALIPERS THAT COULD BE INSTALLED AT THE CONSUMERS EXPENSE. PLEASE PROVIDE FURTHER DETAILS. *JB

POWER DOOR LOCKS LOCK AND CANNOT OPEN DOORS. FRONT PASSENGER DOOR LOCKED 12/23/03 AND REAR DRIVERS SIDE LOCKED 1/11/04. YOU CANNOT GET THE DOORS OPEN BY ANY METHOD. *CB

FRONT BRAKE ROTORS HAVE WARPED BADLY AT 38,000 MILES AND AGAIN AT 49,000 MILES. DEALER CLAIMS THAT PROBLEM IS NOT COVERED BY WARRANTY. CAR HAS BEEN DRIVEN A MIX OF CITY AND HIGHWAY MILES. NO OFF-ROAD DRIVING.

I AM A INDEPENDENT USED AUTO DEALER IN NORTHERN CALIFORNIA. I JUST HAD A CUSTOMER, WHO BOUGHT A 2000 JEEP GRAND CHEROKEE LAREDO 4X4 WITH 48,000 MILES 4 MONTHS AGO, CALL ME TO SAY THAT THE TRANSFER CASE JUST EXPLODED AND DAMAGED THE FRONT DIFFERENTIAL. ON AT LEAST 3 PRIOR OCCASIONS I HAVE BOUGHT 99-00 JEEP GRAND CHEROKEES FOR RESALE AND HAD TO REPLACE EITHER THE TRANSFER CASE OR THE REAR DIFFERENTIAL IN ORDER TO SELL THE VEHICHLE DUE TO EXTREME HOWLING OR GRINDING NOISES COMING FROM THE DIVETRAIN. ALL OF THESE VEHICHLES WERE PURCHASED AT AUCTION FROM DAIMLER CHRYSLER FLEET SERVICES AT ADESA GOLDEN GATE AUTO AUCTION WITH FULL GUARANTEE. I WAS RECENTLY INFORMED THAT DAIMLER CHRYSLER FLEET SERVICES WILL NO LONGER ARBITATE THE SALE OF ANY MORE OF THESE VEHICHLES BECAUSE IT IS SUCH A FREQUENT OCCURANCE. THIS LEADS ME TO BELIEVE THAT THEY ARE AWARE OF THIS PROBLEM AND ARE UNWILLING TO CORRECT THE PROBLEM. ALL OF THE VEHICHLES THAT I PUCHASED HAD LESS THAN 50,000 MILES ON THEM AND AT LEAST ONE WAS UNDER THE 36,000 MILE WARRANTY LIMIT, BUT OVER THE 3 YEAR LIMIT. I HOPE THAT SOMEONE CAN LOOK INTO THIS, AS IT IS APPARENT THAT THERE IS A PROBLEM WITH THIS VEHICHLE WHICH DAIMLER CHRYSLER IS OBVIOUSLY AWARE OF. PLEASE CONTACT ME AT 707-443-3008 IF YOU HAVE ANY QUESTIONS. THANK YOU.

I BOUGHT THIS VEHICLE LESS THAN 4 MONTHS AGO AND IT BEGAN LEAKING ANTIFREEZE WITHIN THE FIRST MONTH. I BROUGHT IT TO CREST LINCOLN WHERE I BOUGHT IT FOR AN OIL CHANGE AND ASKED THEM TO LOOK AT WHY THE ANTIFREEZE WAS LEAKING. THEY INFORMED ME THAT DUE TO THE CAR BEING 3 WEEKS OVER THE WARRANTY, IF SOMETHING WAS INDEED WRONG THEY COULD NOT HELP ME UNLESS I PAID OUT OF POCKET CHARGES. I THEN BROUGHT THE CAR TO A REPAIR SHOP AND THEY TOLD ME THAT IT COULD BE THE THERMOSTAT. THIS DID NOT SOLVE THE PROBLEM EVEN THOUGH THE CAR WAS NOT OVER HEATING. THE PROBLEM: THE CAR IS STILL LEAKING IN MORE THAN ONE PLACE. TODAY IT WAS A CONTINUAL LEAK. I CALLED THE DEALER AND I CALLED CHRYSLER AND THEY WILL NOT REPAIR THE VEHICLE AT THEIR OWN COST. THE ENGINE IS POSSIBLY CRACKED BUT THEY WILL CHARGE ME $400 TO DO THE DIAGNOSTIC AND I WILL NOT ONLY HAVE TO PAY OUT OF POCKET FOR THAT BUT ALSO THE TOTAL COST OF THE REPAIR UNTIL I CAN SETTLE THIS WITH CHRYSLER OR THE DEALER. THIS PRICE WAS ESTIMATED AROUND $6000.00. THE CAR IS ONLY 3 YEARS OLD WITH LESS THAN 36,000 MILES ON IT.

VEHICLE INVOLVED IN MAJOR SOLO HEAD-ON AUTO ACCIDENT, AIRBAG SYSTEM DID NOT WORK PROPERTY ON DRIVER AND PASSENGER SIDES, AND COMPLETELY FAIL TO FUNCTION CAUSING SEVERE BODILY AND NEOROLOGIC INJURIES TO MY SON. PLEASE HELP US ON THIS MATTER. THANKS.

DRIVERS SEAT, TOP LEFT RESTRAINING BOLT TRACK RIPPED OPEN TO CAUSE SEAT AND CAR UNDRIVEABLE.

2000 JEEP GRAND CHEROKEE. AFTER FOUR YEARS OF USE, THE DRIVER SEAT DISCONNECTED FROM THE METAL FRAME ATTACHED TO THE FLOOR OF THE CAR. I LOOKED UNDER THE CAR SEAT AND THE METAL HAD TWISTED AWAY FROM THE BOLT ANCHORING THE DRIVER SEAT TO THE FLOOR. I ONLY WEIGH 190 POUNDS AND I DON'T BELIEVE THAT THIS SHOULD HAPPEN AFTER FOUR YEARS OF USE. IT IS A DANGEROUS CONDITION AS THE DRIVER SEAT IS NO LONGER ANCHORED TO THE FLOOR. *AK

I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. IN EARLY DECEMBER I WAS DRIVING THE VEHICLE WHEN MY ENGINE LIGHT ILLUMINATED. I IMMEDIATELY CALLED MY MECHANIC, WHO HAPPENS TO WORK FOR MIDAS. HE TOLD ME TO BRING IT IN RIGHT AWAY. BECAUSE I LIVE CLOSER TO MIDAS THAN ANY JEEP DEALER, AND BECAUSE OF THE SERVICE I HAVE RECEIVED IN THE PAST FROM JEEP/CHRYSLER, I TOOK IT TO MY MECHANIC. HE ADVISED ME I HAD A BLOWN HEAD GASKET. I RECEIVED AN ESTIMATE FROM HIM AND HE ALSO ADVISED ME THAT THE DEALERSHIP WOULD BE CONSIDERABLY MORE EXPENSIVE, I ALLOWED HIM TO REPAIR THE VEHICLE. AFTER THE REPAIRS WERE COMPLETE, I TALKED TO MY MECHANIC AND HE ADVISED ME TO CONTACT CHRYSLER/JEEP AND ASK FOR REIMBURSEMENT. HERE IN LIES THE COMPLAINT. WHEN I CONTACTED THE DEALERSHIP, BOB DANCE JEEP IN ORALNDO, I WAS TOLD THERE WAS NOTHING THEY COULD DO TO HELP BECAUSE IT WAS MY FAULT I DROVE THE VEHICLE "HOT". I EXPLAINED THE REASONS I TOOK IT TO MY MECHANIC AS OPPOSED TO THE DEALER AND I WAS TOLD SO SORRY. I THEN TRY TO CONTACT THE WARRANTY PEOPLE FOR THE VEHICLE. I WAS TOLD I ONLY HAD A 3YEAR 36,000 MILE WARRANTY AND THAT I WASN'T ABLE TO DO ANYTHING ABOUT IT. THE VEHICLE HAD 49,000 MILES AT THE TIME OF REPAIR. I ASKED IF I WOULD BE ALLOWED TO PURCHASE AN EXTENDED WARRANTY AND WAS RUDELY TOLD NO. THIS IS ONLY ONE EXAMPLE OF THE CUSTOMER SERVICE I HAVE RECEIVED SINCE PURCHASING THIS VEHICLE IN JULY 2000. I HAVE ALSO REPLACED THE TRANSMISSION, TWO BATERIES, REPAIRED THE WINDOW WHICH DID NOT WORK AND HAD THE ROTORS

PASSENGER'S SIDE DOOR FAILED TO OPEN EITHER AUTOMATICALLY OR MANUALLY. DOOR WAS EQUIPPED WITH CHILD SAFETY LOCK. *AK

DRIVER'S SIDE SEAT FRAME DETACHED FROM BEING WELDED. THIS WAS THE SECOND TIME THAT SEAT DETACHED. DRIVER SUSTAINED BACK INJURIES WHEN THE SEAT FELL BACKWARD. DEALER WAS WELDING THE SEAT AGAIN. ALSO, GEAR SHIFTER JUMPED FROM PARK INTO REVERSE ON ITS OWN. *AK

VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 20 MPH, UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY. *AK

2000 JEEP GRAND CHEROKEE. OWNED IT 10 MONTHS AND IT HAS BEEN IN THE DEALERS 4 TIMES FOR BRAKE SHUDDERING AT LOW AND HIGH SPEEDS. *AK

BRAKING SYSTEM ON 2000 JEEP GRAND CHEROKEE.THE BRAKES ARE WARPPING BADLY CAUSING THE ABS TO KICK IN IN SNOW AND ICE BEFORE NEEDED.THE DEALER IN PUYALLUP KNOWS THE EXACT PROBLEM CLAIMING TO FIX IT REQUIRES THE CALIPERS/ ROTORS TO BE UPGRADED TO A 2003 MODEL.THE VEHICLE HAS 52,000 MILES WHILE THE PADS STILL HAVE 50% LEFT.THIS PROBLEM HAS BECOME INCREASING WORSE TO A POINT WE NO LONGER DRIVE IT TO MOUNTAINS. PLEASE ADVISE .*AK

MY SISTER AND I WERE HIT FROM BEHIND ON A MAJOR HIGHWAY. AND WHEN THE OTHER CAR HIT US, BOTH OUR SEATS BROKE.*AK

THIS WAS A DECENT TRUCK WHILE UNDER WARRANTY. SINCE STANDARD WARRANTY HAS ENDED HAVE HAD NUMEROUS ROTORS AND PADS ABOUT 8000 MILES EACH (3) TIMES. STEREO SPEAKERS (INFINITY) 2 PAIR. NOW ALL POWER LOCKS AND ACTUATORS ARE BAD, ALONG WITH A GRINDING NOISE WHEN YOU PUT THE THING IN REVERSE. RESPONSE FROM DEALER (2) AND THE DIAMLER. NORMAL , WEAR AND TEAR, COULD NOT DUPLICATE. I HAVE SPENT ABOUT 3500.00 ON THIS VEHICLE ON JUST GARBAGE FAILURES, NOT TO MENTION PM'S. THIS VEHICLE ONLY HAS 71000 MILES ON IT AND WAS BOUGHT NEW. THIS IS THE 3RD AND LAST DODGE PRODUCT I WILL OWN.*AK

WHEN LOCKING AND UNLOCKING DOORS WITH AND WITHOUT REMOTE,DOOR LOCKS ARE MAKING A LOUD SCREECHING NOISE. AND THEY FAIL TO UNLOCK. *AK

SUMMARY: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS. CONSEQUENCE: THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR THERE IS ALREADY A RECALL ON THE 200O JEEP GRAND CHEROKEE FOR THE STEERING BOX. I AM HAVING THIS PROBLEM AS WELL. AS A RESULT I DROVE OFF THE ROAD LAST NIGHT GOING AROUND A CORNER. I LIVE IN THE MOUNTAINS OF COLORADO SO I WAS LUCKY THIS WAS NOT IN A BAD SPOT. I WAS ABLE TO GO ONTO THE SHOULDER AND STOP. IT DID FREE ITSELF AFTER I REVVED THE ENGINE AND TURNED THE WHEEL. BUT NONE THE LESS THIS COULD RESULT IN A CRASH. I HAVE CONTACTED JEEP AND THEY TELL ME I AM NOT COVERED BY THEIR RECALL. I FIND THIS LUDICROUS. IF THEY KNOW OF A ISSUE THEY SHOULD TAKE RESPONSIBILITY FOR IT. ESPECIALLY ONE THAT COULD RESULT IN SOME EITHER RUNNING HEAD ON INTO ANOTHER VEHICLE, OR DRIVING OFF THE ROAD.

POWER LOCKS ON THE JEEP HAVE RECENTLY FAILED TO OPERATE PROPERLY. UNLOCKING THE JEEP CAUSES A LOUD SCREACHING SOUND AND NOW 3 LOCKS FAIL TO UNLOCK LEAVING THE PASSENGER UNABLE TO GET IN OR OUT OF THE VEHICLE. THIS COULD BE CONSIDERED A HAZARDOUS SITUATION IF AN ACCIDENT WERE TO OCCUR AND THE OCCUPANTS WERE UNABLE TO EXIT THE VEHICLE. OBSERVATION OF SIMILAR REPORTS TO THIS COMPLAINT FORUM SHOWS A TRACK RECORD OF FAULTY LOCK ACUTATORS. CONSIDERING THE POTENTIAL HAZARD, SHOULD THIS NOT BE INVESTIGATED FOR A RECALL?*AK

VENTILATION SYSTEM BECAGN TO ACT IRREGULAR AND THEN DID NOT WORK AT ALL. DEFROST AS WELL AS OTHER VENT USES WERE OF NO USE TO THE DRIVER DURING THE WINTER/COLD WEATHER HERE. THE DEALER TECH TOLD ME IT WAS A RESISTOR THEAT MELTED THE HARNESS. TECH SAID HE NEVER SAW ANYTHING LIKE THIS. THEY NEEDED TO ORDER THE PARTS TO FIX, MEANWHILE I AM WAITING TO SPEAK WITH THE SALESPERSON WHO SOLD MY FAMILY THIS VEHICLE.*AK

ELETRONIC DOOR LOCKS WOULD NOT OPERATE PROPERLY ON THE FRONT PASSENGER DOOR SIDE. IT WOULD MAKE A LOUD WHIRRING NOISE WHEN TRYING TO ACTIVATE THE LOCKING SYSTEM. IT MADE IT IMPOSSIBLE TO GET IN OR OUT OF THE VEHICLE. WE WERE LUCKY THAT THERE WAS NO EMERGENCY TO GET OUT OF THE VEHICLE. I HAVE NOTICED A LARGE AMOUNT OF OTHER SITUATIONS REGARDING THIS TYPE OF INCIDENT.*AK

2000 JEEP CHEROKEE - BRAKE PULSATION - DEALER REFUSES TO CORRECT - BRAKES REPLACED, ROTORS RESURFACED 3X SINCE BOUGHT BY DEALER. *AK

I OWN A 2000 GRAND CHEROKEE LIMITED . THIS IS THE 3RD TIME IN THREE YEARS I HAVE HAD TO HAVE THE VEHICLE IN FOR BRAKE PROBLEMS. THE CAR SHAKES VIOLENTLY WHEN STOPPING FOROM HIG H SPEEDS THIS CAN BE VERY DANGEROUS TO ALL DRIVERS. THE DEALER SAYS IT IS BAD ROTORS AND JEEP IS AWARE OF THE PROBLEMS AND REFUSES TO CORRECT IT. I KNOW IA AM NOT THE ONLY ONE SINC I HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE.

VIBRATION I THE STEERING WHEEL DUE TO PULSING OF THE FRONT BRAKING SYSTEM.*AK

THE 1999-2000 (AT LEAST) MODEL YEARS OF THE JEEP GRAND CHEROKEE HAVE A SOFTER METAL USED IN THE BRAKES. THIS CAUSES THE DRIVER TO HAVE THE SENSATION THAT THE VEHICLE WILL NOT STOP IN TIME TO AVOID A COLLISION. I EXPERIENCE THIS MYSELF. THE BRAKES WEAR UNEVENLY AND ALSO CAUSE THE VEHICLE TO LOPE OR BUGGY WHEN STOPPING. MY VEHICLE WAS IN FOR A MAJOR SERVICE YESTERDAY AND I ASKED THE SERVICE DEPARTMENT PERSONNEL TO CHECK ON THE STATUS OF ANY TYPE OF A RECALL. A FACTORY REP WAS PRESENT AT THAT DEALERSHIP AT THE TIME AND WAS ASKED ABOUT THIS SITUATION AND THEY WERE ADVISED BY THE REP THAT THERE WOULD BE NO TYPE OF RECALL AT ALL. WHEN THE SERVICE DEPARTMENT PERSONNEL STATED TO THE REP THAT HE/SHE WAS AWARE THAT THIS NEEDED TO BE FIXED, THIS PERSON'S RESPONSE WAS "NO I DON'T".*AK

VEHICLE ROLLED BACKWARDS ON SLIGHT INCLINE. CAR WAS NOT RUNNING. CHECKED AND MADE SURE VEHICLE WAS IN PARK. IT WAS. STARTED THE VEHICLE AND DROVE BACK UP INCLINE. VEHICLE ROLLED BACK DOWN WHILE RUNNING. DROVE STRAIGHT TO A SPITZER JEEP DEALERSHIP. PUT VEHICLE ON LARGER INCLINE. VEHICLE WOULD NOT ROLL. SERVICE PERSON, DAN, TOLD ME TO KEEP AN EYE ON IT AND BRING IT BACK IF IT DID IT AGAIN.*AK

ON 2000 JEEP GRAND CHEROKEE LAREDO, 3 DIFFERENT DOORS HAVE FAILED AND YOU CAN'T OPEN THE DOORS UNTIL YOU REPLACE SOMETHING CALLED A "DOOR ACTUATOR." OF THE 5 DOORS ON THE JEEP, 3 HAVE FAILED AND 3 NEW ACTUATORS INSTALLED. 2 FAILED WHILE ON WARRANTY (12/2002) AND THE THIRD JUST FAILED, 12/2003. *LA

I HAVE A JEEP GRAND CHEROKEE 2000. ABOUT THE END OF 2001 THE DRIVERS SEAT RAIL BROKE AT THE FRONT BOLT AREA CAUSING THE SEAT TO BE UNSTABLE AND DANGEROUS. I WENT TO THE DEALER AND, ALTHOUGH OUT OF WARRANTY, THEY REPLACED IT NO CHARGE. THEY WERE UNSURE WHY IT HAPPENED. NOW, THE WEEK OF 11-15-03 THE FRONT SEAT RAIL BROKE AGAIN IN THE SAME PLACE. I DRIVE LONG DISTANCES AND PUT A LOT OF MILES ON A VEHICLE. I WENT TO THE DEALER AND WAS TOLD IT WOULD COST $378. PLUS TAX TO HAVE REPAIRED. I ALSO TALKED TO A CHRYSLER REP ABOUT THE PROBLEM BUT WAS TOLD THAT THEIR SEATS WERE MADE FOR AVERAGE SIZE PEOPLE ( I AM 275 LBS) AND THEY WOULD NOT GUARANTEE THE NEW UNIT WOULD NOT ALSO BREAK. I ASKED WHAT WAS SUPPOSE TO BE AVERAGE SIZE AND GOT NO ANSWER BUT THAT HER HUSBAND WAS MY SIZE AND SHE CONSIDERED 275 TO BE AVERAGE BUT THAT IS NOT WHAT IS CONSIDERED AVERAGE BY HER COMPANY. WHEN THE FIRST UNIT BROKE I WAS ONLY 240. I TOLD HER THIS SEEM TO BE A SAFETY ISSUE DUE TO THE UNIT BREAKING UNDER NORMAL DRIVING CONDITIONS AND I ASKED WHAT WOULD HAPPEN IF I HAD A REAR END COLLISION, IS THE ENERGY FROM THE CRASH GOING TO SEND ME FLYING THROUGH THE BACK WINDOW BECAUSE THE SEAT RAIL ISN'T STRONG ENOUGH TO KEEP FROM BREAKING? HER ANSWER WAS THAT THEIR SEATS WERE MADE TO NATION SAFETY STANDARDS. I FIND THIS PROBLEM UNNERVING THAT THE RAIL JUST BREAKS WITHOUT ANY UNDUE STRESS AND I AM BEING BLAMED FOR THE PROBLEM FOR MY SIZE. I HAVE NEVER HEARD OF SUCH A THING AND WONDER WHAT IS THE WEIGHT STANDARDS FOR PEO

INTERMITTENT STARTER FAILURE OR IGNITION FAILURE ON JEEP GRAND CHEROKEE LTD. *LA

DISC BRAKES CONTINUALLY NEED WORK. ROTORS WARP AND MUST BE TURNED EVERY 10,000 MILES! NOW THE AUTOMATIC TRANSMISSION WON'T SHIFT OUT OF 2ND GEAR UNTIL THE CAR IS WARMED UP. WHAT NEXT? THE BRAKE MAINTENANCE ALONE HAS COST ME NEARLY $2,000. THIS IS A $30,000 VEHICLE AND SHOULD NOT REQUIRE THIS MUCH MAINTENANCE! *LA

WHILE DRIVING 65 MPH AND WHEN DEPRESSING THE BRAKES VEHICLE SHOOK VIOLENTLY. VEHICLE WAS TAKEN TO DEALER, WHO INFORMED CONSUMER THAT A BRAKE PROBLEM WAS EVIDENT, DEALER REFUSED TO FIX THE PROBLEM. *AK

WHEN PUTTING VEHICLE IN REVERSE IT STALLED. TOOK VEHICLE TO DEALER, AND DEALER FOUND SLUDGE BUILD UP IN THE ENGINE. CONSUMER BELIEVED THAT PROBLEM WAS THE SAME AS STATED IN RECALL 02V104000 CONCERNING MANIFOLD DEBRIS ACCUMULATION. *AK

I PURCHASED MY 2000 JEEP GRAND CHEROKEE IN 1999. I HAVE BEEN IN AND OUT OF THE DEALER SERVICE FOR REPEAT MAJOR PROBLEMS. MY TIRE SQUEAKED LOUDLY WHILE DRIVING AND AFTER A YEAR OF NOT FINDING THE PROBLEM, AND FIXING WHAT THEY THOUGHT WAS THE PROBLEM THE LEFT FRONT WHEEL BEARING WAS REPLACED AND SOLVED THAT PROBLEM. DURING THE PROBLEM WITH THE SQUEAK THEY INFORMED ME THAT THE TRANSFER CASE HAD A PROBLEM AND THE SOLUTION WAS TO DRAIN AND REFILL THE 4WD TRANSFER CASE FLUID, I HAD THEM COMPLETE THE SERVICE. ALSO DURING MY CARGO DOOR WOULD NOT OPEN NEITHER WOULD THE WINDOW, THEY REPLACED THE LATCH LIFT. THE NEXT PROBLEM WAS THAT I WAS NOTICING SMOKE COMING FROM UNDERNEATH MY HOOD. I BROUGHT THAT TO THEIR ATTENTION AND THEY NOTICE A FLUID LEAK AND HAD TO REPLACE MY CYLINDER HEAD GASKET. THE SMOKE WAS STILL THERE AFTER THAT EFFORT AND NOW MY TRANSMISSION HAS WENT OUT. I NEED AN OVERHAUL TRANSMISSION THAT WILL COST $1800.00 BECAUSE NOW IT'S OUT OF WARRANTY. WHEN I CALLED THE DEALERSHIP THEY MADE IT SEEM AS IF I DID NOT TAKE CARE OF MY VEHICLE. WHEN MY JEEP NEEDS SERVICING I ALWAYS WENT TO THE DEALERSHIP (5 STAR) SO THEY CAN HELP ME TAKE CARE OF MY INVESTMENT. ANY NEEDED REPAIR THAT WAS REQUESTED I HAD DONE. MY JEEP ONLY HAS 57,000 MILES ON IT. THE CRYSLER COMPANY HAS MOST DEFINITELY LOST A CUSTOMER.*AK

I OWN A 2000 JEEP GRAND CHEEROKEE WITH 52,000 MILES. TODAY I BROUGHT THE VEHICLE IN FOR THE 4TH TIME TO HAVE THE ROTORS RESURFACED DUE TO WARPING. THE DEALERSHIP HAS ALSO REPLACED THE CALIPERS AND PADS ON THE FRONT AND BACK OF MY VEHICLE. THE DEALER IS VERY AWARE OF THE PROBLEM AND SAID IT IS ONLY A MATTER OF TIME UNTIL THE BRAKES ARE RECALLED. IN THE MEANTIME, I AM DRIVING AN UNSAFE VEHICLE.*AK

WHILE CONSUMER WAS LOOKING UNDER THE HOOD THE HOOD FELL AND HIT THE CONSUMER ON THE BACK. DEALER DETERMINED THAT THE STRUTS BROKE AND REPLACED THEM. *AK

I WAS PULLING INTO A PARKING PLACE AT WORK. I HAD JUST TURNED LEFT INTO THE PARKING LOT AND HAD APPLIED THE BRAKE TO SLOW. I MOVED ABOUT FIVE PARKING SPOTS UP AND APPLYING MY BRAKE AGAIN TURNED INTO THE PARKING. DURING THIS TIME I HAD NOT TAKEN MY FOOT OFF OF THE BRAKE PEDAL, ONLY DECREASED THE PRESSURE. WHEN I APPLIED PRESSURE TO COME TO A FULL STOP THE CAR SUDDENLY SOUNDED LIKE A JET ENGINE AND TOOK OFF, GOING THROUGH A BRICK WALL, TRAVELING ACROSS ABOUT TWELVE TO TWENTY FEET OF YARD AND PLOWED INTO THE SIDE OF A HOUSE. I KNOW THAT MY FOOT WAS FIRMLY ON THE BRAKE AND NOT NEAR THE ACCELERATOR PEDAL. NEEDLESS TO SAY I AM EXTREMELY AFRAID TO DRIVE THIS CAR. I HAD PURCHASED THIS 2000 JEEP GRAND CHEROKEE FROM A CHRYSLER DEALER ON APRIL 16, 2003 AND FOR THE FIRST SIX MONTHS HAD NO PROBLEMS WITH THE VEHICLE. *LA

FRONT ROTORS AND BRAKES HAVE BEEN REPLACED 3 TIMES IN 3 YEARS SECONDARY TO DANGEROUS AND EXCESSIVE VIBRATION AT BRAKING.*AK

WHILE DRIVING 73 MPH VEHICLE HIT A DEER ON THE ROAD AND THE FRONT AIR BAGS DID NOT DEPLOY. DEALER HAD TO REPLACE THE ENTIRE FRONT END. *AK

I PURCHASED A 2000 JEEP GRAND CHEROKEE LAREDO IN AUGUST 2000. YESTERDAY, MY TRANSMISSION FAILED AND WOULD JERK WHEN SHIFTED INTO REVERSE. TODAY, I CONTACTED THE DEALERSHIP AND WAS BASICALLY TOLD "TOO BAD," BECAUSE MY WARRANTY WAS EXPIRED. I ASKED TO SPEAK TO THE GENTLEMAN THAT SOLD ME THE JEEP, WAS PLACED ON HOLD FOR SEVERAL MINUTES AND THEN TRANSFERRED TO SOMEONE ELSE'S VOICE MAIL. MY JEEP IS 3 YEARS OLD AND HAS 60,000 MILES ON IT (TRANSMISSION FAILURE!!!--I'VE HAD VEHICLES FOR 10 YEARS WITH NO TRANSMISSION PROBLEMS AND THREE TIMES AS MANY MILES). THE BUSINESS MANAGER STATED THAT SHE HAD SEEN VEHICLES WITH 3,000 MILES ON THEM FAIL (BETTER WATCH OUT). THE ESTIMATED COST TO FIX THE TRANSMISSION $1650. I PURCHASED THIS VEHICLE NEW FOR RELIABLE TRANSPORTATION AND HAVE HAD PROBLEMS EVER SINCE. I HAVE ALSO HAD PROBLEMS WITH THE BRAKES AND HAD TO GET THE FRONT ROTORS REPLACED AS THEY WERE WARPED. MY BACK WINDSHIELD WIPER HESITATES BEFORE STARTING. IT IS SOMETIMES HARD TO START AND THAT HAS BEEN HAPPENING SINCE SHORTLY AFTER PURCHASE. STAFF AT THE DEALERSHIPS ARE RUDE AND UNRESPONSIVE WHEN NOTIFIED OF PROBLEMS. STAFF AT THE DEALERSHIP INFORMED ME THAT REPAIRS ON MY JEEP FOR A WIRING PROBLEM WOULD TAKE 3 DAYS, AND THEY ORDERED THE WRONG PARTS AND KEPT MY JEEP FOR OVER 2 WEEKS (AND THEN I HAD TO TAKE IT BACK THE NEXT DAY DUE TO WIRING PROBLEMS). I ALSO HOPE CHRYSLER IS AWARE THAT THEY HAVE JUST LOST A LOYAL JEEP OWNER/FAN. I WILL NEVER PURCHASE ANOTHER JEEP AND WILL CERTAINLY NOT RECO

I PURCHASED MY 2000 JEEP GRAND CHE. LAREDO BRAND NEW IN 2000. VIN # [XXX]. SINCE THAT PURCHASE WE HAVE HAD NOTHING BUT TROUBLE WITH THE BRAKES. THE ROTORS WERE REPLACED BEFORE IT HAD 12,000 MILES AND HAVE BEEN TURNED SEVERAL OTHER TIMES. BRAKE PADS WEAR OUT AS QUICKLY AS WE CAN GET THEM ON. NOW ON 10-23-03, WE TOOK THE JEEP INTO A LOCAL SERVICE SHOP FOR AN OIL CHANGE AND TIRE ROTATION. THEY INFORMED US THAT THE ROTORS NEED REPLACING AGAIN AND ALL FOUR WHEELS NEED PADS. THEY TOLD US THAT THERE IS A SERVICE BULLETIN FROM JEEP ABOUT THIS PROBLEM. THEY SAID THEY CALLED THE LOCAL JEEP DEALERSHIP AND WERE TOLD THAT THERE IS A KIT AVAILABLE TO FIX THE ROTOR AND BRAKE PROBLEMS. THE KIT TO FIX THE PROBLEM WILL COST US $470.00. WE FEEL THAT THIS BRAKE PROBLEM IS JEEP'S FAULT THROUGH HAVING A POORLY DESIGNED BRAKING SYSTEM. THE COMPLAINTS ABOUT THE JEEP'S BRAKES AND ROTORS STARTED FROM THE FIRST DAY SOMEONE PURCHASED A 2000 JEEP GRAND CHEROKEE. WE FEEL THAT WE SHOULD NOT HAVE TO PAY FOR THE KIT. JEEP SHOULD MAKE THE KIT FREE OF CHARGE DUE TO THEIR KNOWING THIS PROBLEM EXISTED FROM DAY ONE. WE HAVE ALREADY PUT ENOUGH MONEY INTO TRYING TO FIX THIS BRAKING DEFECT. I CONTACTED THE JEEP HOTLINE TODAY AND THEY SAID THAT THE COST WOULD BE OURS. IT WAS NOT A RECALL, JUST A SERVICE BULLETIN ABOUT THE KIT. JEEP NEEDS TO STEP UP TO THE PLATE AND DO THE RIGHT THING OR NHTSA SHOULD GET OFF THEIR HANDS ON THIS MATTER AND ORDER JEEP TO DO A RECALL AND INSTALL THE KITS. THIS IS NOT A NEW SITUATION AND

BRAKE ROTORS OVERHEAT, CAUSE VIBRATION IN CAR. HARD TO HANDLE WHEN BRAKING, ROTORS WARP. DEALER HAS HAD TO REPLACE ROTORS AND PADS 4 TIMES. *LA