2000 Jeep Grand Cherokee complaints

AUTOMATIC DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT THE OCCUPANTS WOULD BECOME TRAPPED INSIDE THE VEHICLE IN AN EMERGENCY. *AK *NM

WHILE BRAKING VEHICLE PULSATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS FAILURE MADE IT DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE WHILE STOPPING. THE VEHICLE IS ONLY DRIVE APPR. 8000 MILES PER YEAR YET THIS PROBLEM HAS OCCURRED FOR THE LAST FOUR YEARS. THE VEHICLE'S WARRANTY HAS EXPIRED AND THE PROBLEM HAS NOT BEEN FIXED. *NM

DEFECTIVE BRAKES ON 2000 JEEP GRAND CHEROKEE. SEVERE VIBRATION OF STEERING WHEEL AND VEHICLE WHEN BRAKING. OCCURRED AT 10,721 MILES, 36760 MILES, AND NOW AT 57,000 MILES. FIXED BY CHRYSLER FIRST 2 TIMES, REFUSED TO FIX THE 3RD TIME. DEALER SAYS 4/5 COMPLAINTS PER WEEK FOR 2000-2004 GRAND CHEROKEES. ROTORS KEEP WARPING DUE TO BAD METALURGY [PER SERVICE MANAGER. VIBRATES SO HARD IT WILL TAKE THE WHEEL OUT OF YOUR HANDS IF NOT HOLDING TIGHT.*AK

THE FRONT BRAKE ROTORS ON MY 2000 JEEP GRAND CHEROKEE WARPE ABOUT EVERY 10,000 MILES. I AM ABOUT TO REPLACE THEM FOR THE THIRD TIME AT 42000 MILES! AT 31000 MILES, THE LOCAL JEEP DEALER INSTALLED A "FIT" KIT" WHICH OBVIOUSLY HAS NOT WORKED. THE BRAKE PROBLEM IS AN OBVIOUS SAFETY PROBLEM. THE FIRST TIME THAT THIS HAPPENED, I WAS TRAVELING DOWN A STEEP ROAD IN THE SIERRA/NEVADA MOUNTAINS AND ALMOST LOST CONTROL OF THE VEHICLE. THE VEHICLE EXPERIENCED SEVERE SHAKING AND STEERING WHEEL JERKING DURING BREAKING. I HAD TO GEAR DOWN AND TRAVEL VERY SLOWLY UNTIL I REACHED LEVEL GROUND. AFTER INTENSE QUESTIONING, THE DEALER (JOE KERLEY: SAN JOSE CA) ACKNOWLEDGED THE FREQUENCY OF THIS PROBLEM. SO HAS CHRYSLER VIA THE "REPAIR KIT". A CALL TO CHRYSLER INDICATED THAT THEY WONT ACT BECAUSE ROTERS ARE AN WEAR ITEM. I BELLIEVE THAT THERE IS A DESIGN FLAW THAT HAS THE POTENTIAL TO HURT OR KILL SOMEONE. PLEASE GET ON THE BALL AND INVESTIGATE AND ORDER A RECALL. *AK

WHILE DRIVING 65 MPH DRIVER'S FOOT WAS STUCK ON ACCELERATOR PEDAL DUE TO A SEIZURE. THE PASSENGER TRIED TO MAINTAIN CONTROL OF VEHICLE BUT WAS UNABLE TO DO SO. VEHICLE WENT AIR BORNE AND LANDED ON TOP, CRASHING INTO A BRICK WALL. UPON IMPACT, BOTH FRONTAL AIRBAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES, AND WERE TRANSPORTED BY AN AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK

ROTORS ON VEHICLE WARPED AT 14,000 MILES. DEALER REPLACED THEM. NOW AFTER ANOTHER 14,000 MILES THEY ARE WARPED AGAIN. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED ROTORS. THIS IS A SEVERE SAFETY ISSUE. WHEN BRAKING THE VEHICLE, STEERING WHEEL AND BRAKE PEDAL SHAKE AND SHIMMY EXCESSIVELY MAKING IT DIFFICULT TO CONTROL THE VEHICLE. DEALER WON'T REPAIR UNLESS I PAY FOR IT. CHRYSLER CUSTOMER SERVICE WON'T ASSIST, THEY SAY WRITE A LETTER TO LET US KNOW. AFTER FINDING THIS WEBSITE I AM THOROUGHLY DISGUSTED WITH CHRYSLER'S LACK OF CONCERN FOR THIS SAFETY ISSUE. WILL CHRYSLER WAIT UNTIL THERE IS A FATALITY BEFORE THEY ISSUE A RECALL? NO MORE CHYRSLER PRODUCTS IN THIS HOUSEHOLD. *LA

ROTOR ARE WARPING AT 15,000 MILE INTERVALS. DEALER SAYS THEY ARE HAVING NUMEROUS COMPLAINTS REGARDING WARPED ROTORS. THIS IS A SEVERE SAFETY ISSUE. WHEN BRAKING THE VEHICLE, STEERING WHEEL AND BRAKE PEDAL SHAKE AND SHIMMY EXCESSIVELY. DEALER REPLACED ROTORS AT 14,804 MILES. VEHICLE NOW HAS 31,255 MILES AND EXACT SAME PROBLEM IS OCCURRING. DEALER WON'T REPAIR UNLESS I PAY FOR IT. CHYRSLER CUSTOMER SERVICE WON'T AUTHORIZE ANY REPAIR, JUST SAID WRITE A LETTER. DISGUSTED WITH CHRYSLER AFTER SEEING THIS WEBSITE. WILL CHRYSLER WAIT UNTIL THERE IS A FATALITY BEFORE THEY PUT IN A RECALL? NO MORE CHRYSLER VEHICLES IN THIS HOUSEHOLD. *LA

BAD STEERING VIBRATION WHEN BRAKING AT HIGHWAY SPEED. HAVE ONLY 36,000 MILES AND HAVE REPAIRED THIS PROBLEM 4 TIMES NOW AT THE DEALERSHIP SINCE I BOUGHT JEEP NEW IN 2000. *MR

WHEN THE BRAKES WERE APPLIED THEY PULSATED, THIS CAUSED EXTENDED STOPPING DISTANCE. PLEASE PROVIDE MORE INFORMATION. *JB

VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. WHILE OPENING THE DRIVER'S DOOR CONSUMER NOTICED THAT THE DRIVER SEAT BROKE. WHILE AT DEALER, MECHANIC DETERMINED THAT THE FRAME AND BRACKET NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

SUDDEN LOSS OF POWER ON THREE OCCASIONS. WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE INSTANTLY LOOSES ALL POWER. OBVIOUS PROBLEMS NAVIGATING TO SHOULDER ON MULTILANE HIGHWAY IN TRAFFIC. COULD EASILY BE STRANDED IN LANE. DIFFICULTY STEERING. REQUIRES TOWING. HAS OCCURRED THREE TIMES IN LAST TWO YEARS, TWICE IN LAST MONTH. FIRST TIME, REPLACED COMPUTER. SECOND TIME, REPLACED TRANSMISSION SENSOR. THIRD TIME, UNDETERMINED. *AK

CONSUMER COMPLAINED ABOUT STEERING PROBLEMS. THERE WAS A HONKING NOISE WHEN THE STEERING WHEEL WAS TURNED. INTERMITTENTLY STEERING WHEEL MADE A POPPING NOISE WHILE DRIVING, ESPECIALLY WHEN TURNING, AND THE STEERING WHEEL FAILED TO GO IN THE LOCKED POSITION WHEN THE VEHICLE WAS TURNED OFF. DEALERSHIP DIDN'T KNOW WHAT CAUSED THESE PROBLEM,BUT THERE WAS A TECHNICAL SERVICE BULLETIN ON EACH OF THEM. ALSO, FRONT DRIVE AXLE MADE A WINING NOISE WHILE DRIVING. *AK

WHILE DRIVING 35 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER MAINTAINED CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BRAKE ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. MECHANIC REPLACED THE ROTORS SEVEN TIMES, BUT PROBLEM RECURRED. *AK

WHILE I AM GENERALLY VERY SATISFIED WITH MY 2000 JEEP GRAND CHEROKEE, I AM WRITING TO COMPLAIN ABOUT A CHRONIC PROBLEM I HAVE EXPERIENCED. IN 2000, WHEN THE VEHICLE WAS VERY NEW, I NOTICED VIBRATION IN THE STEERING WHEEL. MY JEEP WAS REPAIRED FOR WARPED ROTORS AND THE BRAKE PADS WERE REPLACED AND THE ROTORS CUT. THEN, IN 03/02, I HAD THE SAME PROBLEM AND THE VEHICLE WAS REPAIRED FOR THE SECOND TIME. THEN AGAIN IN 03/03, THE SAME PROBLEM! THIS TIME, THE FOLKS AT RAMSEY JEEP TOLD ME THAT THEY WERE INSTALLING A "KIT" THAT WOULD SOLVE THE PROBLEM FOR GOOD. AT THIS TIME, I WAS VERY HAPPY TO KNOW THAT JEEP REALIZED THE PROBLEM AND THOUGHT MY TROUBLES WERE OVER. NOW IN 04/04, I AM SORRY TO REPORT THAT I AM EXPERIENCING THE SAME VIBRATION IN THE STEERING WHEEL AND I DON'T NEED THE TECHNICIANS AT JEEP TO TELL ME WHAT THE PROBLEM IS. THE ROTORS WILL REQUIRE REPLACEMENT FOR THE FOURTH TIME IN $60000 MILES. *AK

THE GAS GAUGE REGISTERED A FALSE READING OF THE GASOLINE WHICH CAUSED THE VEHICLE TO RUN OUT OF GAS. THE DRIVER DROVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL GAUGE SYSTEM NEEDED REPLACING DUE TO A WORN SENSOR. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

THE VEHICLE HAD AN ONGOING PULSATION PROBLEM WITHIN THE BRAKE PEDAL WHEN IT WAS DEPRESSED. THE TECHNICAL SERVICE BULLETIN 0500302RB DEALT WITH THIS ISSUE, AND STATED THAT THE FRONT ROTORS SHOULD BE REPLACED BECAUSE THEY WARPED. THE DEALERSHIP REPLACED THE ROTORS. THE PULSATION RECURRED WITHIN 7000 MILES, AND ROTORS WERE TURNED. THE PULSATION RECURRED WITHIN 10,000 MILES. THEN THE FRONT ROTORS AND CALIPERS WERE REPLACED. PULSATION RECURRED WITHIN 10,000 MILES. *AK *NM *SC

I OWN A JEEP GRAND CHEROKEE LIMITED W/ 36,000 MILES BRAKES PULSATE AT 40 MPH AND ALMOST OUT OF CONTROLL @ 55 MPH AND OVER WHEN APPLYING BRAKES. ALMOST SIDE SWIPED A BUS WITH MY CHILD IN CAR TO KEEP IT ON THE ROAD. HAVE RETURNED TO DEALER ( JOHN IRISH AUTO PLAZA SAN RAFAEL CA) JIM GRAVES HAS BEEN VERY UNDERSTANDING. ITS NOT THE DEALER I AM UPSET IT IS WITH CHRYSLER/ DAIMLER!!! THEY HAVE A SERIOUS PROBLEM , ARE THEY WAITING FOR SOMEONE TO DIE!!! THEY REPLACE WITH THE SAME DEFECTIVE ROTORS THEY SHOULD PROVIDE ANOTHER BRAKE ROTOR SYSTEM TO SEE IF IT TAKES CARE OF THE PROBLEM. I HEAR STILLEN HAS SOMETHING THAT MAY WORK. HISTORY: 8181 MILES BRAKES SHIMMY; EXCESSIVE RUN OUT, 9377 MILES REPLACE FRONT ROTORS, 15832 MILES FRONT & REAR HAVE EXCESSIVE RUN OUT RESURFACED F & R ROTORS,21293 MILES SHIMMY EXCESSIVE RUN OUT; REPLACED FRONT CLIPPERS & ROTORS, 26,133 MILES F & R ROTORS HAVE RUN OUT, 28921 MILES VIBRATION F & R ROTORS HAVE EXCESIVE RUN OUT; RESURFACES F & R ROTORS. 29450 NEED REAR BRAKES, 29492 MILES REPLACED REAR BRAKES AND ROTORS. 33101 MILES SHIMMY VIBRATION F & R ROTORS HAVE EXCESSIVE RUN OUT. RESURFACED F & R ROTORS. 36202 MILES VIBRATIONS AGAIN TAKING BACK TO DEALER. MANAGER AGREED THIS IS REALLY BAD! *AK

AFTER HAVING A FUEL PUMP REPLACED FOR SLOW STARTING, OUR 2000 JEEP GRAND CHEROKEE BEGAN SUDDENLY ACCELLERATING FOR NO REASON OR PATTERN (BUT MOSTLY AT STARTUP). WE TOOK THE AUTO TO THE LOCAL JEEP DELERSHIP IN BRIGHAM --- WHERE IT IS NOW. WE TOLD THEM WE WERE CONCERNED ABOUT SAFTEY BECAUSE OF THE NEWS COVERAGE OF A SIMILAR JEEP UNEXPECTADLY ACCELLERATING, JUMPING A CURB AND HITTING 3 PEOPLE IN SLC. IN LOOKING AT THE INTERNET, WE FOUND SEVERAL SIMLAR SAFTEY COMPLAINTS AND THAT JEEP(CHRYSLER/DEMLER) HAS DETERMINED THERE IS NOT ENOUGH OF A PATTERN TO ADDRESS THE ISSUE. I CAN EASILY SEE HOW THIS PROBLEM COULD HAVE SEVERE AND DIRE RESULTS AND SHOULD BE INVESTIGATED

STEERING WHEEL SHAKES WHEN YOU APPLY BRAKES, AND AT THE SAME TIME IT MAKE A WEIRD PULSATION. CHRYSLER MADE ME REPLACE A PART AND THE CAR KEEPS HAVING THE SAME PROBLEM OVER AND OVER AND I HAVE TO KEEP PAYING TO HAVE PARTS REPLACED. *LA

2000 JEEP GRAND CHEROKEE LIMITED HAS A DEFECTIVE ENGINE. (NAR). *MR WHILE BRAKING THE FRONT END VIBRATED. THE DEALER INDICATED THAT THE MANUFACTURER IS AWARE OF THE PROBLEM AND WOULD RESURFACE THE ROTORS UNDER WARRANTY. AT 26500 MILES THE ROTORS FAILED AGAIN AND THIS TIME THE WERE REPLACED. AT 49000 MILES THE PROBLEM RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED THAT THE PARTS USED WERE OF POOR QUALITY. THE MANUFACTURER REFUSED TO PAY TO REPLACE THE PARTS BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *NM * CB

WHEN APPLYING BRAKES THE VEHICLE'S FRONT END SHIMMIED, THE PEDAL PULSATED AND THE STEERING WHEEL SHOOK. *MR THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT DEALSER BUT NONE WERE ABLE TO PERMANENTLY REPAIR THE PROBLEM. *NM

I HAVE EXPERIENCED STEERING WHEEL SHAKING WHILE BRAKING ON THE HIGHWAY. AT FIRST I THOUGHT IT WAS DUE TO THE ROAD, BUT IT HAS BEEN RECURRENT. I WILL HAVE TO GET THE FRONT BRAKES REPAIRED.*AK

WHILE BRAKING BRAKE ROTORS CAUSED VEHICLE TO SHIMMY/ VIBRATE. DEALERSHIP REPAIRED THE ROTORS FIVE TIMES, BUT PROBLEM RECURRED. *AK

THE VEHICLE SLIPPED OUT OF GEAR WHEN THE CONSUMERS FOOT WAS NOT ON THE BRAKE. THE VEHICLE ALSO HAD A PROBLEM WITH SUDDEN AND UNEXPECTED ACCELERATION. *JB THE VEHICLE CRASHED INTO ANOTHER VEHICLE IN REVERSE THEN HIT A STEEL POLE WHICH STOPPED THE VEHICLE. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

I HAVE A 2000 JEEP WITH RECURRING PROBLEMS WITH WHAT I AM TOLD ARE THE BRAKE ROTORS. THEY APPARENTLY KEEP WARPING, CAUSING MODERATE TO SEVERE SHIMMYING WHEN BRAKING AT HIGHER SPEEDS AND PULSATING WHEN BRAKING AT LOWER SPEEDS. AT 10,531 MILES I BROUGHT THE CAR IN. THEY RESURFACED THE ROTARS WHICH THEY CLAIM THE MANUFACTURER CLAIMED WOULD FIX THE PROBLEM. THEN AT 26,579 MILES I WAS BACK AT THE DEALER. THEY TOLD ME THE MANUFACTURER HAD A DIFFERENT SOLUTION. THEY REPLACED THE ROTORS, BRAKES AND CALIPERS. I WAS SKEPTICAL THAT THEY WERE REPLACING A DEFECTIVE PART WITH THE SAME DEFECTIVE PART. I TOLD THEM I HAD A 1995 GRAND CHEREKEE THAT HAD OVER 100 THOUSAND MILES AND NEVER HAD ANY PROBLEM WITH ROTARS SO WHY DIDN'T THE MANUFACTURER JUST USE THE 1995 PART BUT, AGAIN, I WAS ASSURED THE NEW ROTARS WERE DIFFERENT AND DEFECT FREE. NOW I HAVE 49,000 MILES ON THE CAR AND IT IS AGAIN AT THE DEALER FOR THE SAME PROBLEM. THE DEALER AND MANUFACTERER SAY THEY WILL NOT MAKE ANY FURTHER REPAIRS.THE SERVICE MANAGER TOLD ME I HAD THREE OPTIONS. ONE,THEY WOULD REPLACE THE ROTARS FOR $240.00. TWO,DO NOTHING BECAUSE THE MANUFACTURER ASSURES ME THAT THE PROBLEM DOES NOT EFFECT SAFETY OR MAINTENANCE FOR ANY OTHER PARTS ON THE VEHICLE.(WHICH BY THE WAY I FIND TO BE A LUDICROUS STATEMENT AND A CALLOUS DISREGARD FOR THE SAFETY OF THEIR OWN CONSUMERS LET ALONE OTHERS ON THE ROAD SINCE THE CAR BECOMES VERY HARD TO CONTROL WHEN THE FRONT END IS SHAKING VIOLENTLY) AND THIRD, I COULD BUY THE PART FROM A NON-DE

WHILE IDLING AT A STOP LIGHT VEHICLE STALLED. DEALER WAS NOT ABLE TO DUPLICATE OR RESOLVE PROBLEM. *AK

THE BRAKES ON MY VEHICLE HAVE TO BE CONSISTENTLY REPAIRED. I HAVE BROUGHT THE VEHICLE TO THE DEALER THREE TIMES AND THE JEEP ONLY HAS 45,000 MILES. I HAVE ANOTHER JEEP THAT HAS ALSO BEEN BROUGHT IN THREE TIMES AND IT HAS LESS THAN 25,000 MILES. ALL FOR BAD BRAKES WHICH I'M CONSISTENTLY TOLD , " IS A KNOWN DEFECT" BY CHRYSLER AND THE TECHNICAL STAFF.*AK

BROKEN SEAT FRAME; DRIVERS SIDE SEAT FRAME IS BROKEN, AND WILL NOT MOVE FOWARD . ALL OTHER FUNCTIONS OF THE POWER SEAT WORK. I AM ONLY 225 LBS, HOW CAN THIS HAPPEN.AND I WILL NOT SPEND $900 AT THE DEALERSHIP TO FIX THIS, FOR THE LACK OF QUALITY THAT WAS PUT INTO THIS AUTOMOBILE WHEN IT WAS BUILT. *AK

WHILE PULLING INTO A PARKING SPACE VEHICLE SURGED FORWARD WHILE THE CONSUMER WAS DEPRESSING THE BRAKES. VEHICLE JUMPED THE CURB AND COLLIDED WITH A TREE. THERE WERE NO INJURIES INVOLVED. *AK

I BOUGHT MY JEEP 6 MONTHS AGO. IT NOW HAS 79000 MILES AND I HAVE NO CLUE HOW MANY TIMES THE PREVIOUS OWNER CHANGED THE ROTORS. I ALSO HAVE THE PROBLEM OF A VIBRATING UNCONTROLLABLY WHEEL WHEN I START TO BREAK AT 30 MPH OR OVER. I GUESS I WILL HAVE TO CHANGE MY FRONT ROTORS AND THEN DEAL WITH IT AGAIN IN 20,000 MILES. I FIND THIS TO BE RIDICULOUS. *AK

I HAVE HAD THE BRAKES FIXED ON MY 2000 JEEP GRAND CHEROKEE 3 TIMES. THE STEERING WHEEL SHAKES AND VIBRATES UNCONTROLLABLY WHEN THE BRAKES ARE APPLIED AT ANY SPEED. IT IS HARD TO CONTROL THE CAR, ESPECIALLY ON THE INTERSTATE. I HAVE A REAL CONCERN FOR MY SAFETY AND MY PASSENGERS SAFETY. I WENT TO GET THEM FIXED FOR THE FOURTH TIME, WITH ONLY 20,000 MILES ON THE CAR, AND I WAS TOLD I HAD TO PAY FOR IT, SINCE MY WARRANTY HAD JUST EXPIRED 3 MONTHS PRIOR. THIS PROBLEM REALLY SHOULD BE RECALLED. AND CHRYSLER IS NOT VERY NICE ABOUT ANY SITUATION LIKE THIS. THEY DON'T CARE HOW INCONVENIENCED YOU ARE. THEY NEVER OFFER YOU A CAR, WHILE YOURS IS SUPPOSE TO BE "BEING FIXED." I ONLY WISH IT WAS FIXED. NO MORE JEEPS FOR ME. IT'S A LEMON!! *JB

RIGHT PASSENGER DOOR BEGAN MAKING A LOUD GRINDING NOISE WHEN LOCKED. OCCASIONALLY, IT WILL NOT UNLOCK AUTOMATICALLY WITH THE REST OF THE DOORS, AND I HAVE TO REACH THROUGH THE FRONT PASSENGER SIDE AND SLIDE THE DOOR UNLOCKED. I HAVE CHILDREN, AND THIS COULD BE VERY DANGEROUS IF THERE WAS A SITUATION WHERE I NEEDED TO QUICKLY GET THEM OUT OF THE CAR. *JB

CONSUMER STARTED EXPERIENCING PROBLEMS WITH THE BRAKES NINE MONTHS AFTER PURCHASE. *PH THE CONSUMER HAD ROTORS REPLACED SEVERAL TIMES. THERE WAS AN EXCESSIVE CRANK WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE, THE DEALER REPLACED THE FUEL PUMP QUAD RING. THE TAIL LIGHT BULB AND WATER PUMP WAS REPLACED. *JB

WHEN APPLYING THE BRAKES AT ANY SPEED VEHICLE SHOOK. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES, ROTORS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK

WHEN DEPRESSING THE BRAKE PEDAL AT ANY SPEED CONSUMER NOTICED THE BRAKE PEDAL PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED. *AK

DISC BRAKE ROTOR HEAT WARPS EVERY 15 THOUSAND TO 20 THOUSAND MILES UNDER NORMAL DRIVING CONDITIONS. THE FRONT WHEELS WOBBLE SO SEVERLY THAT IT IS UNSAFE TO DRIVE WHEN THE BRAKES ARE APPLIED. JEEP DEALER SAYS THIS IS NORMAL WARE, BUT OTHER JEEPS THAT I HAVE OWNED DID NOT DO THIS. I HAVE HAD THE BRAKES EITHER REPAIRED OR REPLACED THREE TIMES IN UNDER 55 THOUSAND MILES OF USE.

MY 2000 GRAND HAS HAD THE ROTORS REPLACED OR RESURFACED 3 TIMES UNDER WARRANTY AND TWICE AT MY EXPENSE. BRAKES MAKE IT ALMOST IMPOSSIBLE TO STOP THE CAR AT SPEEDS OVER 55 MPH. UNSAFE TO DRIVE. DEALER CLAIMS THAT THE PROBLEM WAS FIXED FOR THE 2004 MODELS. WHY DID IT TAKE THEM 4 YEARS TO FIX THIS TYPE OF SAFETY PROBLEM?*AK

WHILE DRIVING, THE THERMOSTAT INDICATOR BECAME ERRATIC AND FAILED TO REGISTER THE PROPER TEMPERATURE OF THE VEHICLE. IT OVERHEATED, AND WAS TAKEN TO THE DEALER, WHO DETERMINED THE THERMOSTAT BROKE AND THE ENGINE MUST BE REPLACED. *AK *JB

DEFECTIVE BRAKES ON A 2000 JEEP GRAND CHEROKEE. THE DEALER REPLACED THE BRAKE ROTOR'S ONCE BEFORE THE WARRANTY WAS UP. BUT THE ROTOR'S ARE WARPED AGAIN AND THE CAR ONLY HAS 25,000 MILES ON IT. SURELY, THERE IS A PROBLEM WITH THIS DESIGN WHICH COULD LEAD TO A REALL PROBLEM WHEN THE CARE IS BEING DRIVEN ON A FREEWAY? I HAVE REPLACED THE BRAKE ROTORS ON THE REAR OF THE VEHICLE MYSELF BUT NOW THE FRONT ROTORS SEEM TO BE WARPED ALSO. WITH ONLY 25,000 MILES ON THE VEHICLE THIS IS REALLY A PROBLEM. *AK

ONE OF THE STEEL BRACKETS CONNECTING THE DRIVER'S SEAT IN MY 2000 GRAND CHEROKEE BROKE AWAY FROM THE FLOOR, LEAVING THE SEAT (AND ME) TO SWAY SIDE TO SIDE AND BACK AND FORTH. I WEIGH 200 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT. SO, NEITHER AN ACCIDENT OR EXCESSSIVE DRIVER'S WEIGHT CONTRIBUTED TO THIS PROBLEM. I WOULD GUESS THAT, IF I WERE IN AN ACCIDENT, THE SEAT WOULD PROBABLY BREAK FREE FROM THE FLOOR. THIS IS A HIGHLY DANGEROUS PROBLEM THAT COULD BE LIFE THREATENING AND SHOULD BE INVESTIGATED.*AK

DOOR ACTUATOR FAILED. THEREBY CREATING POTENTIAL SAFETY HAZARD CONDITION. THE FREQUENCY OF DOOR ACTUATOR FAILURES LEADS ME TO BELIEVE THERE IS A DESIGN AND/OR MANUFACTURING DEFECT. WHEN THE DEALER WAS CONTACTED, THEIR RESPONSE WAS "THE VEHICLE IS OUT OF WARRANTY". I FIND THIS COMPLETLY UNACCEPTABLE.*AK

BOUGHT 2000 JEEP GRAND CHEROKEE NEW. NOW HAS 57000 MILES ON IT. TWO MAIN PROBLEMS NOW EXIST: 1. I HAD TO HAVE BRAKES REPLACED AFTER 25000 MILES. THEY NOW NEED REPLACED AGAIN. EXTREME VEHICLE SHAKING AND VIBRATION THRU THE STEERING WHEEL. APPEARS TO BE COMMON PROB EXPERIENCED BY MANY BASED ON THE VOLUME OF COMPLAINTS I AM SEEING. DEALER WILL NOT ASSIST. CHRYSLER REP WILL NOT ASSIST. 2. EXPERIENCED LOW OIL PRESSURE READING. TOOK CAR IN FOR ANALYSIS AND THEY TELL ME ENGINE NEEDS REPLACED. GUNK BUILDUP IN ENGINE THEY SAY IS CAUSE OF PROBLEM. OIL HAS BEEN CHANGED REGULARLY. I CANNOT PROVE RECORD OF ALL OIL CHANGES, BUT IT HAS BEEN CHANGED AT REPUTABLE SERVICE CENTERS. ENGINE $5600. CHRYSLER DISTRICT UNWILLING TO ASSIST. I AM FRUSTRATED AT THEIR LACK OF COMMUNICATION, ATTITUDES, AND LACK OF QUALITY IN THIS VEHICLE. THEY TRY TO MAKE YOU FEEL LIKE A COMMON CRIMINAL AND ARE UNWILLING TO STAND BEHIND THEIR PRODUCT. THIS VEHICLE COST ABOUT $35,000 AND IT IS FAR FROM BEING WORTH THE VALUE.*AK

WARPED BRAKE ROTORS. THREE SETS OF WARPED FRONT BRAKE ROTORS IN LESS THAN 36000 MILES. VEHICLE HAS SEVERE FRONT END MOVEMENT AND STEERING WHEEL SHAKE WHEN BRAKES ARE APPLIED AT SPEEDS GREATER THAN 50 MPH. IT IS UNSAFE TO OPERATE ON THE INTERSTATE BECAUSE OF THE ROTOR WARPAGE. JEEP WANTS OVER $400.00 DOLLARS TO INSTALL THE LATEST TSB TO CORRECT DEFECTIVE ROTORS BUT WILL ONLY GUARANTEE FOR 90 DAYS. IF EVER THERE WAS A NEED FOR A SAFETY RECALL, THIS IS IT. JEEP SHOULD INSTALL THEIR LATEST TSB (HOPEFULLY IT IS A TRUE FIX FOR THE DESIGN/DEFECTIVE ROTORS) AND BE HELD ACCOUNTABLE THAT IT HAS CORRECTED THE PROBLEM WITH THE GRAND CHEROKEE BRAKING SYSTEM. *JB

CURRENTLY, TWO DOORS (DRIVER'S SIDE AND THE DRIVER'S SIDE PASSENGER DOOR) MAKES A LOUD GRINDING SOUND EVERY TIME I AUTOMATICALLY UNLOCK THE DOOR. OVER THE LAST MONTH, THERE HAVE BEEN TIMES WHERE I WAS UNABLE TO UNLOCK EITHER ONE OF THESE DOORS AND HAD TO CRAWL INTO THE CAR OR OUT OF THE CAR FROM THE PASSENGER SIDE. THIS APPARENTALLY IS A TREND IN THE GRAND CHEROKEE AND SHOULD BE RECALLED DUE TO THE VERY SERIOUS NATURE OF THIS PROBLEM. *AK

2000 GRAND CHEROKEE JUMPS OUT OF PARK IN TO REVERSE AND ACCELERATED INJURING ONE. *JB

I BOUGHT THE 2000 JEEP GRAND CHEROKEE CAR BRAND NEW, ONE YEAR LATER WE HAD TO HAVE THE ROTORS REPLACED, SIX MONTHS LATER WE HAD TO REPLACE THE BRAKE PADS. SIX MONTHS AFTER THAT, THE AUTOMATIC DOOR LOCK ON THE DIVER'S SIDE STARTED MAKING LOUD SCREECHING NOISES WHENEVER YOU LOCK AND UNLOCK THE DOOR, A DEALER LOOKED AT IT AND ESTIMATED $700 TO HAVE IT REPAIRED. WE'VE BEEN HAVING FRON SUSPENSION PROBLEMS, AND THE TRANSMISSION MAKES A HUMMING SOUND WHEN IT'S IN REVERSE. WHAT'S NEXT?*AK

I HAVE A 2000 JEEP GRAND CHEROKEE AND WHEN BRAKING AT SPEEDS RANGING FROM 30MPH (CITY DRIVING) TO 50MPH(HIGHWAY DRIVING) THE BRAKES STARTED PULSATIING AND THE STEERING WHEEL STARTED SHUDDERING VIOLENTLY.*AK THIS HAS HAPPEN TO MY SUV TWRICE BEFORE AROUND SIX MONTHS AFTER I PURCHASED THE VEHICLE. THE FIRST TIME IT HAPPEN I WASN'T AWARE OF HOW TO OBTAIN THIS INFO AND I PAID FOR REPAIRMENT(LEARNING CURVE). THE SECOND TIME THE PROBLEM REOCCURRED I FOUND NHTSA AND THE PROPER TSB, ARMED WITH THAT DOCUMENTATION I WENT BACK TO SAME DEALER THEY SAID THEY FIXED THE PROBLEM AT NO CHARGE TSB BULLETON HELP ALOT, WELL AS GOD BE MY WITNESS IT IS HAPPENING AGAIN AS OF RIGHT NOW. I WENT BACK TO THE SAME DEALER WITH DOCUMENTATIONS (HISTORY OF SAME REPAIRS) THEY WANT TO CHARGE ME TO GET IT REPAIRED. I TOLD THEM I WASN'T PAYING JACK I DIDN'T PAY ON THE SECOND TIME IT HAPPEN WHY NOW, ANYWHY I TOLD THE SERVICE ADVISOR THAT I WANT IT IN WRITTING THAT THEY ARE NOT GOING TO HONOR THE TSB AS FAR AS NO CHARGE TO ME THE CLIENT. I FEEL WHY SHOULD I BE LIABIEL FOR THEIR DESIGN FLAW. *AK

WHILE RECLINING THE DRIVER SIDE SEAT THE RAIL WHICH WAS BOLTED TO THE SEAT ADJUSTMENT ASSEMBLY BROKE. THE CAUSE OF THE METAL BREAKING HAS NOT BEEN DETERMINED. *NM

2003 JEEP GRAND CHEROKEE. HOOD GAS SHOCKS THAT HOOD THE HOOD UP HAVE FAILED AND THE HOOD WILL NOT STAY IN THE UP POSITION. THIS IS VERY DANGEROUS, THE FIRST TIME THIS HAPPENS YOU ARE NOT EXPECTING THE HOOD TO FALL AND LUCKLY I GOT OUT OF THE WAY OR WOULD OF SUFFERED A SEVERE HEAD IMPACT.*AK

AT ABOUT 30K MILES STARTED TO HAVE A SHIMMY FROM THE FRONT END WHEN APPLYING BRAKES. TOOK TO DEALER AND THEY ADVISED BRAKES ARE 'WEAR' ITEMS AND WOULDN'T CORRECT. ENDED UP BUYING 'UPGRADED' FACTORY BRAKE CALIPERS FOR THE FRONT AND AFTERMARKET ROTORS TO CORRECT THE PROBLEM. CAW. *JB