BOUGHT USED 2000 JEEP GRAND CHEROKEE FROM JEEP DEALER IN OCTOBER 2002. I ALSO PURCHASED AN EXTENDED WARRANTY FROM JEEP. AUGUEST 2003 THE OIL PRESSURE GAUGE DROPPED. STOPPED JEEP CHECKED OIL, ALL LOOKED FINE, RESTARTED, GAUGE WENT BACK TO NORMAL. ASKED DEALER ABOUT IT, NO PROBLEM THEY SAID. ON A TRIP 300 MILES FROM HOME, OIL PRESSURE GAUGE DROPPED AGAIN, DID THE SAME, GAUGE CAME BACK, BUT DROPPED AGAIN. TOOK TO SERVICE STATION WHO COULDN'T HELP. HAD IT TOWED TO DEALER. THEY SAID GUNK BUILD UP IN THE ENGINE, NEED TO REPLEACE AT A COST OF $9,000. I COULDN'T PROVE OIL CHANGES EVER 3,000 MILES (THEY WERE DONE AT HOME), I EXPLAINED I HAD ONLY HAD THE JEEP ONE YEAR, TOO BAD. EXTENDED WARRENTY WON'T HELP. I HAD ENGINE REPLACE BY A FRIEND WITH A USED ENGINE. JULY 2004, RADIATOR HAD TO BE REPLACED. I CALLED JEEP TO ASK IF THEY WOULD COVER THE RADIATOR, THEY SAID NO, BECAUSE I COULDN'T PROVE I HAD THE RADIATOR FLUSHED AT 50,000 MILES. I TOLD THEM I DIDN'T EVEN OWN THE JEEP THEN, BUT THEY SAID TOO BAD.*AK SOMEONE NEEDS TO GET JEEP TO OWN UP TO THE PROBLEM.
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE ENTIRE DRIVER SIDE SEAT WAS RAISED FROM THE FLOOR AND THE CONSUMER WAS THROWN INTO THE BACK SEAT AFTER BEING REAR ENDED. THE BOLTS WERE LIFTED OUT OF THE FLOOR. THE VEHICLE WAS TOTALED. *JB
FRONT DOOR LOCKS BROKE, KEEPING THE DOORS FROM OPENING FROM THE INSIDE OF THE VEHICLE. CONSUMER WILL CONTACT MANUFACTURER. *AK
VEHICLE FIRST STARTED VIBRATING WHEN BRAKING IN 2000. TOOK IT IN TO THE DEALERSHIP AND THE REPLACED THE ROTORS. SINCE THEN I HAVE HAD IT IN ABOUT EVERY 6 TO 8 MONTHS FOR THE SAME REPAIRS. WHEN I TAKE IT IN TOMORROW IT WILL BE THE 6TH TIME. THIS TIME THEY ARE CLAIMING THAT WARRANTY NO LONGER COVERS IT. WITH THIS MANY COMPLAINTS REGARDING THE BRAKES, WHY HASN'T THERE BEEN A RECALL TO FIX IT PROPERLY?*AK
WE OWN A 2000, JEEP, GRAND CHEROKEE AND CURRENTLY HAS APPROXIMATELY 61,000 MILES. BESIDES THE PAINT PEELING PROBLEM ..... WHICH WAS FIXED, WE STILL HAVE THE VIBRATING, SHUDDERING BRAKE PROBLEM . TWICE A YEAR SINCE THE CAR WAS NEW, WE HAVE HAD TO HAVE BRAKE (ROTOR) REPAIRS . CHRYSLER HAS PAID UNTIL LAST MONTH. I HAD TO BEG FOR THEM TO AT LEAST NOT CHARGE ME FOR THE PARTS. I HAD TO PAY $82 FOR LABOR. IT HAS COME TO THE POINT WITH THE MILEAGE .THAT THEY WILL NOT REPLACE THE BRAKES FOR FREE ANYMORE. I AM NOT HARD ON THEM....I WORK 1 MILE FROM MY HOME .THAT IS WHY I ONLY HAVE 61,000 MILES ON IT. WHAT I WANT IS A GUARANTEE FROM CHRYSLER THAT FOR THE LIFE OF MY JEEP GRAND CHEROKEE, THEY WILL REPAIR THIS PROBLEM OF THERE'S FREE OF CHARGE. THERE ARE THOUSANDS OF OTHER OWNERS WHO HAVE THE SAME COMPLAINT. WHEN WILL CHRYSLER FINALLY ADMIT THIS IS A PROBLEM AND ISSUE A RECALL ??*AK
AFTER THE VEHICLE WAS TAKEN IN FOR SERVICE THE CONSUMER NOTICED THAT THE TAIL LIGHTS NO LONGER WORKED. *TC *NM
I HAVE HAD MY 2000 GRAND CHEROKEE FOR A LITTLE OVER ONE YEAR. IN THAT YEAR I REPLACED THE ACTUATOR IN THE DRIVERS SIDE DOOR. IT MADE A LOUD SCREACHING NOISE. NOW BOTH OF MY BACK DOORS ARE MAKING THE SAME SCREACHING NOISE AND I WILL HAVE TO REPLACE THEM. OVERALL, I AM VERY HAPPY WITH THE PERFORMANCE OF MY JEEP AND GLAD THAT MY PROBLEMS ARE NOT UNDER THE HOOD! BUT...AS A BRAND, JEEP SHOULD BE EMBARASSED THAT EVERY TIME I LOCK AND UNLOCK MY DOORS A LOUD NOISE IS HEARD BY EVERYONE AROUND. I THINK THAT JEEP IS A FAVORABLE BRAND IN THE MINDS OF MOST, BUT THIS NOISE MAKES MY JEEP SOUND LIKE A PIECE OF JUNK!*AK
I OWN A 2000 JEEP GRAND CHEROKEE. I BOUGHT THIS SUV USED IN 01/2004 AND HAVE READ SEVERAL COMPLAINTS CONCERNING THE BRAKING SYSTEMS OF THIS VEHICLE. I AM NOW EXPERIENCING THE SAME PROBLEM AS THESE PEOPLE ARE AND I'M WONDERING WHY NOBODY IS DOING ANYTHING ABOUT IT! THE PROBLEM WITH THIS VEHICLE IS THAT YOU GET A PULSATING ACTION WHEN BRAKING AND THE BRAKES NEED TO BE REPLACED EVERY 3,000 MILES OR SO. I'VE NEVER COME ACROSS THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED AND I'M EXTREMELY SURPRISED THIS VEHICLE HASN'T BEEN RECALLED FOR THIS PROBLEM AS MANY OTHER PEOPLE, COUNTLESS OTHERS, COMPLAIN ABOUT THE SAME THING. AS YOUR ORGANIZATION KNOWS, THIS CAN BE A SERIOUS SAFETY HAZARD AS THIS PROBLEM ISN'T COVERED BY JEEP UNDER WARRANTY AND WE, THE CONSUMER, CAN'T AFFORD TO REPLACE BRAKES THIS OFTEN. THE BRAKES IN MY JEEP ARE SO HORRIBLE THAT WHEN I BRAKE AT 55 MPH, I FEEL IT'S UNSAFE TO DRIVE. MY STEERING WHEEL SHAKES SO MUCH THAT IT'S HARD TO CONTROL. AFTER READING MANY PEOPLE'S OPINIONS ABOUT THE GRAND CHEROKEE, I FOUND THAT MANY OF THESE OWNERS HAVE THE SAME PROBLEM. *JB
FRONT BRAKE ROTORS AND PADS REPLACED 4 TIMES IN 40,000MILES. CHRYSLER EVEN REPLACED THEM AND FRONT CALIPERS THE FIRST TIME. THE LAST TIME THEY WERE REPLACD WAS A MONTH BEFORE THE ACCIDENT. FOR THE 4TH TIME, STEERING WHEEL AND PEDAL VIBRATE WHEN BRAKING SUDDENLY.I LOST CONTROL AND ROLLED THE 2000 GRAND CHEROKEE INTO A GUARD RAIL. *AK
BRANDOW CHRYSLER NOTIFIED ME THAT 2000 JEEP GRAND CHEROKEE TRANSMISSION REQUIRES REPLACEMENT. THE VEHICLE HAS 56,000 MILES AND HAS PROPERLY MAINTAINED. *AK UPON REVIEW OF SIMILAR ISSUES FROM OTHER 1999/2000 JEEP OWNERS WITH TRANSMISSION PROBLEMS, I AM FILING THIS COMPLAINT DUE TO LACK OF NOTICE BY BRANDOW OR DAIMLER CHRYSLER REGARDING TRANSMISSION ISSUES WITH THIS VEHICLE.
WHILE DRIVING SEAT BELT WOULD NOT RETRACT. CONSUMER WAS VERY CONCERNED ABOUT BEING LOCKED IN THE SEAT BELT. CONSUMER CONTACTED THE MANUFACTURER. HOWEVER, THE PROBLEM STILL EXISTED. *AK
ROTORS BAD ON VEHICLE. THIS HAS BEEN GOING ON FOR A LONG TIME AND I THOUGHT THAT IT WAS NORMAL VEHICLE MAINTAINENCE. I WAS WATCHING THE NEWS AND FOUND THAT THIS PROBLEM IS A KNOWN FACTORY DEFECT FOR JEEPS FROM 1999-2004. I HAVE HAD THEM TURNED ONCE ALREADY AND IT WAS A TEMPORARY FIX. *AK
I AM A CHILD PASSENGER SAFETY TECH. WHILE ATTEMPTING TO INSTALL A PEG PEREGO INFANT SEAT AND BASE IN A 2000 JEEP GRAND CHEROKEE I FOUND THE SEAT BELT BUCKLE VERY PRONE TO RELEASE WHEN THE EDGE OF THE INFANT SEAT BASE BUMPED INTO THE RAISED RED RELEASE BUTTON ON THE SEAT BELT BUCKLE. VEHICLE VIN [XXX]. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY 2000 JEEP GRAND CHEROKEE WILL RANDOMLY STALL. THE DEALER IS UNABLE FIND A PROBLEM. I WAS ABLE TO PREVENT A CRASH BY MUSCLING THE POWERLESS JEEP TO A CURB. *AK
THE VEHICLE'S BRAKES AND ROTORS HAVE HAD TO BE REPAIRED OFTEN. *NM THE CONSUMER WAS TOLD THAT THE ROTORS WERE TOO SMALL FOR THE VEHICLE. THE CONSUMER HEARD A POP NOISE WHEN TAKING OFF OR STOPPING INTERMITTENTLY. THE VEHICLE SHIMMIED AT 60 MPH AND WHEN THE VEHICLE SLOWED DOWN. OIL LEAKED FROM THE FRONT DIFFERENTIAL. THE VEHICLE DOOR LOCK MADE A BAD GRINDING NOISE WHEN THE CONSUMER USED THEY KEY TO ACCESS THE VEHICLE. *TC *JB
CONSUMER COMPLAINED THAT THE ROTORS WORE OUT PREMATURELY. AT 60,000 MILES DEALER REPLACED THE ROTORS. AT 82,000 MILES THE FRONT ROTORS NEED TO BE REPLACED AGAIN. ALSO, ROTORS HAD TO BE TURNED ON SEVERAL OCCASIONS WITHIN THE ABOVE MILEAGES. DEALER WAS AWARE OF THIS PROBLEM. *AK
THE HYDRAULICS DON'T HOLD THE HOOD UP IN THE OPEN POSITION. HOOD CAME DOWN ON THE CONSUMER, BUT THEY WERE ABLE TO CATCH IT BEFORE ANY INJURIES WERE SUSTAINED. DEALERSHIP SERVICED THE HOOD, BUT PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE HOOD STILL FALLS DOWN. HYDRAULIC ARMS DO NOT HOLD AND THREE IS NO SAFETY ARM SUBSTITUTE. *TC
VEHICLE HAS HAD THE ROTORS AND CALIPERS REPLACED ON THIS VEHICLE. THE VEHICLE HAS 21,000 MILES AND IT WAS DONE UNDER WARRANTY. NOW THE PROBLEM HAS RECCURRED AND THE VEHICLE IS NO LONGER UNDER WARRANTY. *JB *SC
PROBLEM: BRAKES WHEN I AM TRAVELING APPROXIMATELY 50 MPH, AND I BRAKE, THE CAR VIBRATES. I BELIEVE THAT THERE MUST BE A PROBLEM WITH THE ROTORS. THIS HAS BEEN GOING ON FOR QUITE AWHILE, BUT RECENTLY, I LEARNED THAT THIS IS A PROBLEM WITH MANY JEEPS. ALSO, THE MIRRORS (ON THE SIDES OF THE CAR) FLIP BACK AND FORTH TOO EASILY. I HAD SOMEONE LOOK AT THESE, AND I WAS TOLD THAT THE SPRINGS ARE GONE. THIS SEEMS TO BE SHADILY MADE, AND THERE IS NO GOOD REASON WHY THE MIRRORS SHOULD BE FLIPPING BACK AND FORTH. *NM
WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE SHOOK UNCONTROLLABLY. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE PADS AND ROTORS NEEDED TO BE REPLACED. CONSUMER INFORMED THE DEALER THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND PROBLEM HAD NOT RESOLVED. *AK PROBLEM STILL EXISTS. *TC THERE WAS AN OIL LEAK FOUND AT THE LEFT REAR AXLE SEAL. UPDATED 02/20/07. *JB
DEFECTIVE BRAKES ON JEEP GRAND CHEROKEE. BRAKE ROTORS APPARENTLY WARP FROM HEAT. MY WIFE OWNS A 2000 JEEP GRAND CHEROKEE, AND WE HAVE HAD TO REPLACE THE BRAKES THREE TIMES ALREADY. THERE ARE MANY OWNERS OF GRAND CHEROKEES THAT HAVE HAD SIMILAR PROBLEMS WITH BRAKES. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM, AND REFUSES TO ADDRESS THIS PROBLEM EVEN WHEN A VEHICLE IS UNDER WARRANTY. DEALERS ARE BLAMING DRIVERS FOR THE PROBLEM.*AK
AFTER THE CAR WAS DRIVEN FOR LESS THAN 15 MINUTES FROM WORK TO HOME, WE HEARD A LOUD EXPLOSION LIKE SOUND FROM THE CAR 10-15 MINUTES AFTER THE CAR HAD BEEN PARKED. ENGINE WAS OFF AT THE TIME AND KEY WAS NOT IN THE IGNITION DEVICE AT TIME OF FIRE.*AK
MULTIPLE PROBLEMS WITH FRONT BRAKES. *AK
THE FRONT DRIVERS SEAT FRAME WAS BROKEN. WE WERE TOLD THAT THE SEAT SHOULD NOT HAVE FAILED BY THE DEALERSHIP. IF WE WOULD HAVE GOTTEN INTO AN ACCIDENT THE DRIVER WOULD HAVE GONE THROUGH THE WINDSHIELD BECAUSE THE THE FRONT SEAT FRAME WAS BROKEN. THIS PART WAS NOT EVEN COVERED BY THE EXTENDED WARRANTY WE PURCHASED FROM THE DEALERSHIP. WE HAD A 100,000 MILE -0- DEDUCTABLE WARRANTY. WE HAD TO PAY FOR THE SAFETY RELATED PARTS THAT THE DEALERSHIP SAID SHOULD NOT HAVE BROKEN IN THE FIRST PLACE.
THE BRAKES STARTED TO SHIMMY AND SHAKE WHEN APPLIED AT 16.000MILES. TOOK THE JEEP TO THE DEALER WERE IT WAS PURCHASED AND WAS TOLD THIS WAS A COMMON PROBLEM WITH THIS YEAR OF GRAND CHEROKEE. THEY TURNED THE ROTORS AND NOW AT 30,000 THE PROBLEM IS BACK.*AK
JEEP GRAND CHEROKEE FUEL PUMP FAILURE. IT IS DIFFICULT TO START. OFTEN YOU HAVE TO TURN THE KEY ON AND OFF 3-5 TIMES BEFORE YOU ATTEMPT TO CRANK OVER THE ENGINE. THIS WILL BUILD ENOUGH PRESSURE IN THE TANK TO GET IT STARTED. THE OTHER METHOD YOU MUST USE IS TO TURN THE ENGINE OVER FOR 5-10 SECONDS, AND IT WILL NEVER START DOING THIS THE FIRST TIME, BUT THEN WHEN YOU LET OFF THE KEY FOR 5 SECONDS, AND START AGAIN, IT WILL FINALLY CRANK THE ENGINE OVER. THIS GETS OLD, AND IS VERY DIFFICULT TO EXPLAIN WHEN SELLING THE VEHICLE. TO TOP IT OFF, THE FUEL PUMP IS IN THE TANK MAKING IT VERY LABOR INTENSIVE TO FIX. MY ASE CERTIFIED MECHANIC SAYS HE HAS FIXED SEVERAL WITH THIS PROBLEM, AND IT IS A WONDER WHY THIS HAS NEVER BEEN RECALLED. *AK
WHEN COMING TO A STOP ENGINE REVVED AND CONSUMER LOST CONTROL OF VEHICLE. *AK
THE CONSUMER REAR ENDED ANOTHER VEHICLE IN A PANIC STOP WHILE DRIVING AT 60 MPH. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DEALERSHIP OR THE MANUFACTURER WERE PROVIDING ANY INFORMATION ON WHY THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED BRUISES FROM THE SEAT BELT. *AK THE VEHICLE DISPLAYED A HARD START DUE TO IMPROPER FUEL PRESSURE, IT WOULD TAKE A LONG TIME TO CRANK BEFORE CATCHING, AND THE BRAKES PULSATED DUE TO WARPED ROTORS. *SC *JB
THE ENTIRE VEHICLE SHUTTERS VIOLENTLY WHEN THE BRAKES ARE DEPRESSED AT SPEEDS IN EXCESS OF 30MPH. BRAKES HAVE BEEN FIXED(?) SEVERAL TIMES BUT IT ONLY LASTS ~5,000 TO 7,000MILES BEFORE IT STARTS UP AGAIN. IT IS PARTICULARLY DANGEROUS WHEN EXITING THE FREEWAY WHEN THE VEHICLE SHAKES BADLY AND THE STEERING WHEEL JOLTS SIDE TO SIDE. DEALER CONTACTED AND STATE IT WILL BE ~$600 DOLLARS IN PARTS/LABOR. THIS IS A KNOWN PROBLEM WITH THE JEEPS FROM 1999 TO JUNE OF 2002 ACCORDING TO THE DEALER AND I'VE READ TSB'S REFERRING TO THE ISSUE YET THERE IS STILL NO RECALL.*AK
STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED, ESPEICALLY AT HIGH SPEED. MECHANIC RECOMMENDS ALL NEW BRAKING SYSTEM, AS THIS IS CHRONIC PROBLEM FOR THIS CAR. UPON MY OWN PERSONAL RESEARCH OF THIS, I CAN SEE HE IS CORRECT. IT SEEMS EVERYONE WITH A 2000 GRAND CHEROKEE IN THE NATION HAS THIS EXACT ISSUE. A RECALL TO CORRECT THE PROBLEM BEFORE SOMEONE DIES WOULD BE APPRECIATED.*AK
SAFETY CONCERN REGARDING 2000 JEEP GRAND CHEROKEE BRAKE ROTORS.*MR WHILE BRAKING THE ENTIRE VEHICLE WOULD SHAKE INCLUDING THE STEERING WHEEL AND BRAKE PEDAL. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY PROVIDED NO ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. *NM
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO.I HAD THE ROTORS RESURFACED TWICE AND THE ROTORS AND CALIPERS REPLACED ONCE IN 20,000 MILES.THE JEEP HAS 27,000 MILES NOW AND IS STARTING TO SHAKE WHEN YOU APPLY THE BRAKES.WHY HASN'T THERE BEEN A RECALL. *AKI
WHILE DRIVING AT 60 MPHN VEHICLE VIBRATED WHEN BRAKES WERE APPLIED. *AK
PULLED VEHICLE TO THE SIDE OF THE ROAD TO CHECK RIGHT FRONT TIRE. LEFT GEAR IN PARK WITH ENGINE RUNNING, EXITED VEHICLE AND WAS WALKING AROUND THE FRONT OF THE VEHICLE WHEN I HEARD A "THUNK". VEHICLE HAD SHIFTED INTO REVERSE AND WAS TRAVELING DOWN A SLIGHT INCLINE. ATTEMPTED TO ENTER VEHICLE AND WAS KNOCKED TO THE GROUND. MADE A SECOND ATTEMPT AND AGAIN WAS KNOCKED TO THE GROUND. VEHICLE CONTINUED IN REVERSE, STRIKING A FIRE HYDRANT. I SUSTAINED VARIOUS INJURIES AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE.*AK
PROBLEMS WITH THE DIFFERENTIAL ON VEHICLE.*MR THE VEHICLE WOULD VIBRATE WHILE DRIVING 50-65 MPH. THE DIFFERENTIAL UNIT WAS REPLACED. *NM
THE BRAKE PEDAL PULSATED WHEN IT WAS APPLIED. IN ADDITION, THE STEERING WHEEL JERKED WHEN THE BRAKE PEDAL WAS APPLIED. THE BRAKE ROTORS WERE CUT AT 7,000 MILES, REPLACED AT 13,0000 MILES AND CUT AGAIN AT 19,000 MILES. THE FAILURE HAS RECURRED AT 28,000 MILES. THE DEALERSHIP INDICATED THIS FAILURE HAPPENED BECAUSE OF THE QUALITY OF STEEL USED COMBINED WITH HEAT CAUSED THE ROTOR TO WRAP. *JB
1. TRANSMISSION: HAVING PROBLEMS SHIFTING FROM 2ND GEAR TO 3RD GEAR UNTIL CAR IS FULLY WARMED; OCCASIONALLY, THE CAR STALLED DUE TO THE GEAR NOT SHIFTING PROPERLY; 2. BRAKE ROTORS: ROTORS WARP WITHIN 12,000 MILES; CHANGED NEW ROTORS AND PADS THREE TIMES; 3. ALIGNMENT: PULLS TO THE RIGHT SUMMARY: TRANSMISSION & BRAKE ROTORS ARE KNOWN PROBLEMS BY DAILERCHRYSLER---UNSAFE VEHICLE. *LA
BRAKE ROTORS AND PADS REPLACED EVERY 10,000 MILES. THE LAST TIME VEHICLE WAS REPAIRED, THE ROTORS, PADS AND CALIPERS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED THREE TIMES. DEALER CLAIMED IT WAS NOTHING WRONG WITH THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *NM
WHILE DRIVING AT ANY SPEED CONSUMER EXPERIENCED TRANSMISSION PROBLEMS, ESPECIALLY SHIFTING FROM SECOND GEAR TO THIRD GEAR. ON ONE OCCASION VEHICLE STALLED DUE TO THE GEARS NOT SHIFTING PROPERLY. THIS PROBLEM HAPPENED EVERY DAY SINCE OWNERSHIP OF THE VEHICLE.*AK
WHEN COMING TO A STOP, AT ABOUT 7-10 MPH, THE TRANSMISSION SHIFTS DOWN HARD, CAUSING A BUMP STOP AND THE CAR TO QUICKLY DECREASE IN SPEED. THIS IS AN INTERMITTANT PROBLEM. DEALER FOUND NOTHING AND RECOMMENDED TRANSMISSION SERVICE WHICH DID NOT HELP. DATE LISTED IS LAST TIME EVENT OCCURRED.*AK
PROBLEM PERTAINS TO ROTORS, DISCS & CALIPERS ON A 2000 JEEP GRAND CHEROKEE.PROBLEMS CAUSE SEVERE VIBRATION & SHIMMYING WHEN BRAKES ARE APPLIED FROM 15 TO 55 MPH.WAS UNAWARE THE DEALERSHIP RESURFACED ROTORS BETWEEN 7,000 & 8,000 MILES WHEN TAKED IN FOR AN OIL CHANGE IN 2001.PROBLEMS OCCURED AGAIN IN 2002 AT 14,500 MILES-ROTORS WERE RESURFACED AGAIN & THEY INFORMED US THEN THAT THE ROTORS WERE ALREADY RESURFACE ONCE IN 2001.PROBLEMS OCCURED AGAIN IN 2003 AT 23,600 MILES-ROTORS,BRAKE PADS & CALIPERS WERE ALL REPLACED.HAVING MORE PROBLEMS NOW JULY 7,2004-ROTORS ARE WARPED AGAIN AT 29,500 MILES. THIS IS A VERY DANGEROUS VEHICLE TO OPERATE IN THE MOUNTAINS OF PENNSYVLANIA.I WOULD LIKE TO HAVE THE NHTSA RECALL THIS VEHICLE AND HAVE IT REPAIRED PROPERLY.*AK
I HAD A 2000 JEEP GRAND CHEROKEE WITH ABOUT 35,000 MILES ON IT. IN THE COURSE OF MY OWNERSHIP (ABOUT 3 YEARS) I HAD THE BRAKES WORKED ON AT LEAST 3 TIMES. THE FIRST TIME THEY REPLACED THE ROTORS, THE SECOND TIME THEY REPLACED THE ROTORS AND THE CALIPERS. THE 3RD TIME (AFTER THE WARRANTY PERIOD) THEY REPLACED SOMETHING ELSE AND THEN HAD THE GALL TO CHARGE ME FOR IT.*AK FIXING BRAKES AT A RATE OF ABOUT EVERY 12,000 MILES IS ABSOLUTELY OUTRAGEOUS. I CAN'T BELIEVE THIS VEHICLE HAS NOT BEEN RECALLED TO ACTUALLY CORRECT THE PROBLEM. IT IS A SERIOUS PROBLEM THAT CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.
(1) WHILE TRAVELING 70 MPH WHILE IN CRUISE CONTROL ACCELERATOR PEDAL WOULD NOT DISENGAGE WHEN I A)TAPPED THE BRAKE, B)MANUALLY TURNED OFF THE CRUISE CONTROL, AND C)WHEN I PHYSICALLY ATTEMPTED TO PULL UP ON THE ACCELERATOR PEDAL. THE SPEED OF THE CAR INCREASED STEADILY, NEARING 90 MPH, BEFORE I PUT THE CAR IN NEUTRAL, PRESSING BOTH FEET (FULL BODY WEIGHT) ON THE BRAKES AND HAD THE GOOD FORTUNE OF MANY STEEP HILLS, WAS ABLE TO SLOW THE CAR TO 25 MPH, ALLOWING ME TO MOVE TO AN OFF RAMP AND TURNING OFF THE ENGINE. THE CAR WAS TOWED APPROXIMATELY 20 MILES TO THE JEEP DEALER WHO INFORMED ME THAT ALL THAT WAS WRONG WITH MY CAR WAS THAT THERE WAS A LOT OF CARBON BUILD-UP AROUND THE ACCELERATOR CABLE, AND THAT IS WHY IT STUCK. THEY SAID THAT "WE SEE THIS ALOT IN JEEPS THAT ARE DRIVEN ALOT IN THE CITY". UNFORTUNATELY, THIS WAS NOT THE CASE WITH MY JEEP, WHICH WAS REGULARLY DRIVEN ON THE HIGHWAY (~100 MILES EACH WEEKEND), AS WELL AS THE FACT THAT I HAD JUST DRIVEN FROM PITTSBURGH TO INDIANAPOLIS AND WAS RETURNING HOME WHEN THIS OCCURRED. ANY CARBON IN MY ENGINE SHOULD HAVE BEEN REMOVED THROUGH THIS MUCH DRIVING.*AK
WHILE DRIVING AT ANY SPEED CONSUMER FELT PULSATION IN THE BRAKE PEDAL. DEALER EXAMINED THE VEHICLE AND FOUND THAT THE ROTORS WERE WARPED. THE ROTORS WERE REPLACED. HOWEVER, THE ROTORS NEEDED TO BE REPLACED AGAIN. *AK
WHILE DRIVING 20 MPH THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN. AFTER THE PARTS WERE REPLACED THE PROBLEM RECURRED. *NM *SC *JB
WHILE CONSUMER WAS DEPRESSING THE BRAKE PEDAL AT ANY SPEED IT PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED.*AK
WHILE IDLING THE VEHICLE WOULD SURGE OR SUDDENLY ACCELERATE. THIS PROBLEM OCCURS WHILE DRIVING AND IS BECOMING MORE FREQUENT. THE VEHICLE WILL BE INSPECTED BY A DEALERSHIP. *AK
I AM WRITING TO EXPRESS MY FRUSTRATION AND ANGER REGARDING MY 2000 GRAND CHEROKEE. SINCE THIS PAST OCTOBER, I HAVE EXPERIENCED A MYRIAD OF PROBLEMS WHICH INCLUDE THE FOLLOWING: 1. A BROKEN VENTILATION DEFLECTOR WHICH PREVENTS ANY AIR FROM COMING THROUGH THE VENTILATION. I SPENT NEARLY $100.00 TO FIND OUT THAT IT IS A $37.00 PART WITH $500.00 IN LABOR JUST TO INSTALL IT. I HAVE CHILDREN IN THE CAR, AND THE SUMMER HEAT OF 100+ DEGREES IS IN MY MIND, DANGEROUS. 2. ALL OF THE PASSENGER DOORS CANNOT BE OPENED EITHER MANUALLY OR REMOTELY FROM THE OUTSIDE OR INSIDE. I RECEIVED AN ESTIMATE TO REPLACE THE LOCK ACTUATORS AT A STAGGERING COST OF $500.00 PER LOCK! THE DOORS CANT BE OPENED FROM THE OUTSIDE OR FROM THE INSIDE WITHOUT SYSTEMATICALLY UNLOCKING THE DOORS WITH THE REMOTE, THEN REACHING IN FROM THE DRIVERS SEAT TO MANUALLY UNLOCK THEM FROM THE INSIDE. IT DOESNT TAKE A GENIUS TO SEE THAT THIS IS A HUGE SAFETY ISSUE IF I HAPPEN TO GET IN AN ACCIDENT AND THE PASSENGERS (CHILDREN) ARE UNABLE TO GET OUT OF THE VEHICLE. THE JEEP MECHANIC SAID THIS IS A COMMON OCCURRENCE WITH JEEPS FOR QUITE A WHILE. 3. THE DRIVER SIDE MIRROR BROKE WHEN MY WIFE WAS ADJUSTING THE ANGLE OF THE MIRROR. THERE IS NOW NO TENSION TO HOLD THE MIRROR IN PLACE. ALL OF THESE PROBLEMS BEGAN 8 MONTHS AGO AND I AM MORE THAN A LITTLE ANGRY ABOUT IT, ESPECIALLY WHEN NONE OF THESE ITEMS ARE COVERED PAST THE 3 YEAR WARRANTY. ALL TOLLED, I AM LOOKING AT SPENDING SOMEWHERE IN THE RANGE OF $3000.00 TO FIX THESE PROBLEMS
COMPLAINT REGARDING PROBLEMS WITH 2000 JEEP GRAND CHEROKEE.*MR THE VEHICLE LEFT TURN SIGNAL WOULD NOT WORK. IT WAS LATER DETERMINED THAT THE MULTI-FUNCTION SWITCH SHORTED. THE VEHICLE WAS REPAIRED BUT THE NEXT DAY THE PROBLEM RECURRED. THE DEALER THEN DETERMINED THAT THERE WAS AN OPEN CIRCUIT IN THE JUNCTION BOX WHICH WOULD COST $760,01 TO REPAIR. THE CONSUMER REFUSED SERVICE HOPING TO FIND INFORMATION ON SECRET WARRANTIES. *NM
THE ROTORS WERE WARPING AND CAUSED THE BRAKES TO WEAR PREMATURELY. THE DEALER WAS NOTIFIED. *AK THE TRANSMISSION DISPLAYED SLIPPING AND THERE WAS A FLAT SPOT ON THE TIRE(S). *SC *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →