DT: THE CONTACT STATED EVERY TIME IT RAINED THE TAIL LIGHTS AND BRAKE LIGHTS SHORTED OUT. THE BULBS HAVE BEEN REPLACED FOUR TIMES. THE DEALER REPLACED THE WIRING HARNESS. THE PROBLEM RECURRED. THE SPARE TIRE STORAGE AREA KEPT FILLING UP WITH WATER. *AK
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
I RECENTLY BECAME AWARE OF A SERIOUS DEFECT IN THE COOLING FAN OF MY JEEP GRAND CHEROKEE. ON 11/11/05, I WAS DRIVING APPROXIMATELY 30 MPH WHEN I UNEXPECTEDLY HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER AND NOTICED A SIGNIFICANT AMOUNT OF FLUID DRAINING FROM MY CAR. UPON FURTHER INSPECTION UNDER THE HOOD, I DISCOVERED THE COOLING FAN HAD EXPLODED INTO MANY PIECES, WHICH SUBSEQUENTLY DAMAGED MY RADIATOR CAUSING THE LEAK OF COOLANT. THIS WAS A SUDDEN MALFUNCTION WITHOUT ANY SORT OF WARNING, WHICH COULD POTENTIALLY HAVE SERIOUS CONSEQUENCES SUCH AS SEVERE INJURY AND EVEN DEATH. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD WITHOUT INCIDENCE. WHILE RESEARCHING ONLINE, I DISCOVERED THAT NOT ONLY IS THIS A COMMON PROBLEM, BUT THAT CHRYSLER IS FULLY AWARE OF THIS FLAW IN THEIR VEHICLE BUT HAS YET TO ISSUE A RECALL. I REQUEST A REIMBURSEMENT FROM CHRYSLER FOR ALL DAMAGE SUSTAINED TO MY VEHICLE DUE TO THIS MALFUNCTION. I ALSO BELIEVE IT IS IMPERATIVE THAT THIS DEFECT BE INVESTIGATED AND A RECALL TO BE ISSUED. SAFETY IS OF THE UTMOST IMPORTANCE AND THIS IS NEGLIGENCE ON THE PART OF CHRYSLER. *JB
REPLACEMENT OF FRONT AND REAR DISCS ON BRAKE SYSTEM FOR THE 4TH TIME. BRAKES REPEATEDLY PULSE AND FADE. ALL MILES ARE HIGHWAY DRIVEN. VERY CONSERVATIVE DRIVER. PADS SEEM TO LAST, ACCORDING TO SERVICE TECHNICIAN HOWEVER DISCS ARE COMPLETELY PITTED INDICATING INFERIOR COMPONENTS AND EXTREMELY POOR BRAKE DESIGN. *NM
I AM ANOTHER FRUSTRATED 2000 JEEP GRAND CHEROKEE OWNER! MY REAR LIFT GATE LOCK STARTING MAKING A HORRIBLE GRINDING SOUND, AND WOULDN'T UNLOCK. AFTER TAKING IT TO A LOCAL DEALERSHIP, I LEARNED THAT THIS WAS A COMMON PROBLEM WITH GRAND CHEROKEES, AND WOULD COST ABOUT $400 TO FIX. ALSO, TO EXPECT THE SAME PROBLEM FROM THE OTHER DOOR LOCKS. NOW SEVERAL MONTHS LATER MY DRIVER SIDE BACK SEAT DOOR LOCK IS DOING THE SAME THING. I'M SURPRISED TO FIND SO MANY OTHER GRAND CHEROKEE OWNERS ON LINE WITH THE SAME PROBLEM(MYCARSTATS.COM), YET THE MANUFACTURER DOESN'T FEEL THIS IS WORTHY OF A RECALL, AND THE PROBLEM ISN'T COVERED UNDER WARRANTY. JEEP IS AWARE OF THIS PROBLEM AND SHOULD RECALL IT. *JB
DT: THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO TWO WHEEL DRIVE THAT EXPERIENCED VIBRATION. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR SHOP BECAUSE THE CONTACT SUSPECTED IT WAS AN ISSUE WITH THE TRANSMISSION. WHEN THE VEHICLE WAS PLACED ON RACKS THE MECHANIC NOTED IT WAS THE CARRIER BEARINGS IN THE REAR END. ALSO, THE MECHANIC NOTED THIS WAS A COMMON ISSUE THAT HE WAS QUITE FAMILIAR WITH. IT WAS DANGEROUS BECAUSE THERE WAS A RISK FOR THE WHEEL LOCKING WHILE DRIVING. THE MECHANIC WOULD NOT PERFORM THE REPAIRS BECAUSE THE WOULD SOON DUE TO THE PART BEING DEFECTIVE. THE CONTACTED CONTACTED A CHRYSLER DEALER AND THE MANUFACTURER, AND THEY WOULD NOT OFFER ANY ASSISTANCE BECAUSE VEHICLE WAS OUT OF WARRANTY. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. THEY SUGGESTED A FRICTION MODIFIER TO REMEDY THIS PROBLEM. *AK
THE STEEL BRAKE LINE RUNNING UNDER THE PASSENGER COMPARTMENT OF THE AUTO CORRODED CAUSING A COMPLETE AND SUDDEN LOSS OF BRAKE FLUID FOR THE REAR BRAKES. THE BRAKE LINE CORRODED WHERE IT CAME IN CONTACT WITH A WHITE PLASTIC CLIP INTENDED TO SECURE AND LOCATE THE BRAKE LINE. *NM
WHILE DRIVING CONSUMERS 2000 JEEP GRAND CHEROKEE LAREDO MADE A LOUD POPPING SOUND. CONSUMER PULLED OVER AND NOTICED ANTIFREEZE LEAKING . *TS DURING CLOSER EXAMINATION THE CONSUMER REALIZED THAT THE COOLING FAN HAD BROKEN IN SEVERAL PIECES AND HAD DAMAGED THE RADIATOR. THE CONSUMER DIDN'T NOTICE OR HEAD ANYTHING OUT OF THE ORDINARY PRIOR TO THE FAILURE. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. *NM
DT: CONSUMER HAD TO REPLACE FIVE INDIVIDUAL BRAKES IN FIVE YEARS. FIRST WAS THE FRONT BRAKES AND ROTORS, THEN IT WAS THE FRONT BRAKES AND ROTORS AGAIN ABOUT SEVEN MONTHS LATER. THEN ALMOST A YEAR LATER, HAD THEM REPLACED AGAIN. A YEAR AFTER THAT HAD THE REAR BRAKES AND ROTORS DONE. FINALLY HAD THE FRONT BRAKES AND ROTORS AGAIN. THE MECHANIC TOLD CONSUMER THAT THE ROTORS WERE WARPED, AND THAT THEY COULD BARELY GET THEM OFF OF THE CAR.*AK WHEN I FIRST NOTICED THIS, THE BRAKES STARTED TO SEEM LIKE THEY WERE NOT AS EFFECTIVE AS THEY SHOULD BE. THEN, ABOUT A WEEK LATER, THE CAR WILL START TO VIBRATE AS I PRESS THE BRAKE PEDAL, AND THE VIBRATION STARTS IN THE BRAKE PEDAL, AND CONTINUE TO VIBRATE UNTIL THE WHOLE CAR IS SHAKING. IT TOOK A LONG TIME FOR THE VEHICLE TO CRANK. THE DEALER REPLACED THE FUEL PUMP O-RING AND SHIMS. *NM
DT: THE CONSUMER STATED THAT 2000 JEEP GRAND CHEROKEE WAS HAVING AN PROBLEM WITH THE FRONT SEA SLIDER THAT ADJUSTED THE SEAT ON DRIVER'S SIDE. THE BOLT WAS GOING THROUGH THE BRACKET. THE SEAT WAS ROCKING BACK AND FORTH. THE CONSUMER NOTICED THIS ABOUT 2 MONTHS AGO WHEN THE BOLT WAS DISLODGING AND MAKING A CLINGING SOUND. THE CONSUMER INVESTIGATED THE NOISE FURTHER AND FOUND THAT THE BOLT WAS COMING THROUGH THE BRACKET. THE CONSUMER WAS ON THE NHTSA WEBSITE AND FOUND THAT THERE WERE OTHER COMPLAINTS ON THIS ISSUE. THE CONSUMER WAS TAKING THE JEEP IN FOR REPAIRS TOMORROW. *AK
VEHICLE HAS BEEN TO THE REPAIR SHOP SEVERAL TIMES FOR REAR END REPAIRS, THE REAR END WAS REPLACED WITH ANOTHER. *JB
I RECENTLY READ ABOUT THE 2002 JEEP GRAND CHEROKEE INVESTIGATION REGARDING THE COOLING FAN BREAKING APART AND COMING THROUGH PLASTIC OUTER PROTECTIVE SHELL. I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4.0L AND THIS HAPPENED TO ME LAST MONTH. IT BEGAN AS A RUMBLING NOISE WHEN MY AIR CONDITIONER WAS ON AND PROGRESSIVELY GOT LOUDER OVER ABOUT TWO MONTHS. I FAILED TO HAVE THE NOISE CHECKED OUT. IN JUNE, WHILE I WAS TRAVELING ON THE INTERSTATE, THE COOLING FAN COMPLETELY FELL APART AND IMPALED ITSELF INTO MY RADIATOR AND BROKE THROUGH THE OUTER PLASTIC SHROUD ON THE TOP SIDE AND ON THE UNDER SIDE. I HAD TO COMPLETELY REPLACE THE FAN AND RADIATOR. *NM
DT: WITHOUT WARNING, THE FRONT PASSENGER SIDE TIRE BLEW WHILE DRIVING. THE CONSUMER STATED TWO OTHER TIRES WERE LEAKING AIR BECAUSE THE SIDEWALLS WERE DEFECTIVE. THE CONSUMER WAS CONSTANTLY PUTTING AIR IN THEM. *JB
AS I WAS IN PARK WITH MY VEHICLE RUNNING, MY VEHICLE JUMPED OUT OF PARK INTO REVERSE AND ROLLED AWAY EVENTUALLY HITTING A WOMAN PUTTING HER INTO THE HOSPITAL. IT ALSO HAD DONE DAMAGE TO THE FUNERAL HOME WE WERE AT. I WAS NOT IN THE VEHICLE AT THE TIME. SEVERAL TIMES BEFORE THE INCIDENT THE CAR SHIFTER WOULD LOCK UP AND NOT EVEN MOVE OUT OF PARK.
DT: CONTACT STATES: THE TIRE ROD AND BALL JOINTS ON THE DRIVER'S SIDE FELL APART. HE SAW ON THE WEBSITE THERE WAS 318,000 RECALLS ON THE DURANGO FOR THAT YEAR. THERE WAS NO WARNING THAT THE FAILURE WAS ABOUT TO OCCUR. HE HAS CALLED CHRYSLER AND THEY SAID THEY DID NOT HAVE ANY OTHER REPORTS OF THIS ISSUE. *AK *NM
2000 GRAND CHEROKEE FRONT BRAKE ROTORS WARPING/FAILING DUE TO MANUFACTURE DEFECT. JUST DAILY USAGE - BRAKES HAVE BEEN SERVICED ONCE BEFORE, AND ARE NOW GOING IN FOR REPAIR AGAIN. JEEP INTERNAL TSB'S TSB 05-003-02B - FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION DESCRIBES THIS ONOING ISSUE- THE VIBRATION IS SO BAD RIGHT NOW THAT LOSS OF VEHICLE CONTROL IS POSSIBILITY. NEXT SERVICE TO REMEDY PROBLEM IS JULY 14,2005
I'VE HAD TWO DOOR LOCKS MALFUNCTION TO THE POINT WHERE THEY WILL NO LONGER OPEN THE DOOR. THIS HAS HAPPENED TO THE RIGHT REAR PASSENGER DOOR AND THE DRIVER DOOR. THE FIRST OCCURRED ABOUT 5 MONTHS AGO (RIGHT REAR PASSENGER DOOR) AND ON 7-08-05 THE DRIVER SIDE DOOR STOPPED WORKING
DT: THERE IS A SHIMMY WHEN BRAKING AND IT IS WORSE WHEN GOING OVER 40 MPH. THIS CAUSES THE ROTORS TO WARP AND THE BAKE PADS TO WEAR OUT FASTER. THE MANUFACTURER RECOMENDES THAT THE BRAKE CALIPERS BE REPLACED WITH AFTER MARKET CALIPERS. *JB
DT: SINCE THE PURCHASE OF THE VEHICLE, ESPECIALLY ON THE HIGHWAY, THERE WA S VIBRATION AND SHIMMYING WHEN BRAKING,. HAD THE ROTORS TURNED, REPLACED, AND TURNED AGAIN. IN MAY 2004 FOUND THAT ALL OF THE ROTORS WERE WARPED. IN NOVEMBER 2004, THEY DID FIND A VERY SLIGHT VIBRATION, BUT THEY DID NOTHING ABOUT IT. TOOK VEHICLE TO DEALERSHIP 5 TIMES, AND IS TAKING WAS BACK IN NEXT WEEK. THIS RESULTED IN REPLACING THE TIRES EARLY.*AK
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS PROBLEMS WITH THE FRONT BRAKES SINCE I BOUGHT IT. THE VEHICLE HAS 30,725 MILES ON IT AND I HAVE HAD THE BRAKES REPLACED 3 TIMES. AT AROUND 12,000 MILES, THE CAR BEGAN TO VIBRATE, SHAKE AND PULL TO THE LEFT WHENEVER I DECELERATED. I BROUGHT IT BACK TO THE DEALER AND THEY RESURFACED THE BRAKE ROTORS. AT 30,000 MILES THE SAME THINGS BEGAN TO OCURR, EXCEPT THAT THE PULLING EFFECT WAS MORE PRONOUNCED, WHERE I ACTUALY HAD TO TURN THE WHEEL TO THE RIGHT AS I CAME TO A STOP. AFTER READING COMPLAINTS FROM FELLOW JEEP OWNERS (MODEL YEAR 1999-2004) WHO HAVE HAD THE SAME OR WORSE EXPERIENCE, I HAD AFTERMARKET ROTORS PUT ON MY VEHICLE BY A NON-JEEP MECHANIC. I BELIEVE THAT THE MANUFACTURER IS USING OEM ROTORS THAT ARE MADE OUT OF INFERIOR MATERIALS. IN ADDITION, I AM REASONABLY SURE THAT A CLASS ACTION SUIT HAS ALREADY BEEN BROUGHT AGAINST JEEP BY THE MASON LAW FIRM REGARDING THIS EXACT PROBLEM.
LOCKS ON BOTH THE PASSENGER SIDE FRONT DOOR AND THE DRIVERS SIDE REAR DOOR HAVE FAILED.
HELLO, I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE LAREDO WITH THE VIN#: [XXX]. I AM EXPERIENCING THE FOLLOWING ISSUES WITH MY VEHICLE: THE STEERING FEELS LOOSE, FEELS LIKE IT IS STICKING AND IT SEIZED ONCE. I HAD THE VEHICLE INSPECTED BY A DEALERSHIP AND WAS TOLD THAT THE STEERING GEAR BOX IS DEFECTIVE AND NEEDS TO BE REPLACED. SINCE I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY, WE HAVE DISCONTINUED DRIVING THE VEHICLE FOR NOW. AFTER SOME RESEARCH FOR THE POSSIBLE ROOT CAUSE OF THIS PROBLEM I FOUND THE FOLLOWING RECALL NOTICE: 2000 JEEP GRAND CHEROKEE LAREDO NHTSA RECALL ID NUMBER: 99V312000 RECALL DATE: NOV 04, 1999 COMPONENT: STEERING:GEAR BOX (OTHER THAN RACK AND PINION) POTENTIAL UNITS AFFECTED: 1259 PLEASE REVIEW INTERESTINGLY ENOUGH, MY OWN VEHICLE WAS ALSO BUILT IN AUGUST OF 1999 (PER STICKER ON VEHICLE). AFTER TALKING TO THE DEALERSHIP TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL, I WAS ONLY TOLD THAT THERE ARE NO OPEN ISSUES LISTED ON MY VEHICLE AND THEY COULD NOT EVEN TELL ME IF MY STEERING GEAR WAS REPLACED AT THE TIME OF THE PREVIOUS OWNER. AFTER CALLING CHRYSLER CORPORATE CUSTOMER SERVICE, I WAS ALSO TOLD THAT THERE IS NO OPEN RECALL ON MY VEHICLE AND THAT THERE IS NOTHING THEY COULD DO FOR ME. HERE IS MY REQUEST TO YOU: PLEASE CONTACT DAIMLER CHRYSLER TO GET SOME MORE INFORMATION AS TO WHY MY VEHICLE IS NOT INCLUDED IN THIS RECALL EVEN THOUGH IT WAS BUILT IN EXACTLY THE SAME TIME FRAME AS ALL THE RECALLED VEHICLES. I WOULD EXPECT FOR DC TO INCLUDE MY V
DEFROST BLEND DOOR PASSENGER SIDE INOP ICE ON WINDSHIELD.UNABLE TO SEE THRU PASSENGER SIDE WINDSHIELD
I PURCHASED MY 2000 JEEP GRAND CHEROKEE IN 2002. CHRYSER PURCHASED IT BACK FROM THE ORIGINAL OWNER DUE TO A BRAKE ISSUE. THE DEALER ASSURED ME THE PROBLEM WAS RESOLVED. WITHIN SIX MONTHS THE VEHICLE BEGAN TO SHAKE VIOLENTLY UPON BRAKING. THE DEALER RESURFACED THE ROTORS AND IT WAS OKAY FOR A FEW THOUSAND MILES, THEN BEGAN THE SEVERE SHAKING AGAIN. CHRYSLER AND THE DEALERSHIP HAVE REFUSED TO PROVIDE A SOLUTION. WE HAVE SINCE REPLACED THE ROTORS BY AN INDEPENDENT MECHANIC AND THE PROBLEM HAS RE-OCCURED. I HAVE SINCE READ NUMEROUS COMPLAINTS ON THE INTERNET ABOUT A BAD DESIGN THAT CONTINUES TO WARP THE ROTORS.
BEARINGS CAME APART ON SEAT GLIDE ASSEMBLY.STRESS ON WEAKER PARTS CAUSED ASSEMBLY TO FAIL.REPLACED UNDER WARRANTY.ONE YEAR LATER THE SAME THING OCCURED ON NEW ASSEMBLY.THE METAL ON THE ENTIRE ASSEMBLY HAS STARTED TO CRACK .I AM FORCED TO PURCHASE A NEW SEAT THAT MAY ALSO BE DEFECTIVE.NO LONGER UNDER WARRANTY.
DT: BRAKES WERE A CONSTANT PROBLEM THAT BEGAN AT 80,00 MILES. ROTORS HAVE BEEN REPLACED EVERY 8000 MILES. DEALER REPORTED IT WAS A WEAR AND TEAR ISSUE. VEHICLE WAS REGULARLY SERVICED. BRAKES BEGAN SHOWING A WEARING PROBLEM. ROTORS BECOME WARPED AND W-WHEEL ANTI LOCK BRAKES BECAMEE DEFECTIVE. HAPPENED WHILE DRIVING IN ALL WEATHER CONDITIONS. *AK
WHEN APPLYING BRAKES AT SPEEDS OF AROUND 30 MPH OR MORE THE VEHICLE'S FRONT END SHIMS VIOLENTLY. THE VEHICLE SHAKES AS THE FRONT WHEELS ARE SEEN OSCILLATIONS FROM RIGHT TO LEFT, WHICH RESULTS IN A LOST OF STEERING. THE DEALER ATTRIBUTES THIS TO WARPED ROTORS. WHILE WARPED ROTORS MAY CAUSE A BRAKING ISSUE THEY SHOULD NOT CAUSE OSCILLATIONS IN THE FRONT WHEELS. REPLACING THE ROTORS AND PADS MIGHT TEMPORARILY IMPROVE THE PERFORMANCE IT WILL NOT CORRECT THE UNDERLYING PROBLEM OR DESIGN FLAW THAT CAUSES THE OSCILLATIONS IN THE STEERING OF THE FRONT WHEELS
DT: WAS DRIVING AND NOTICED THE SEAT WOBBLING, SEAT MOUNT ADJUSTER ANGLE BRACKET BROKEN ON DRIVER'S SIDE SEAT. ANGLE BRACKET FAILED. CONTACT FELT IT WAS A DESIGN FLAW. DEALER STATED HE SAW BRACKET FAILURE BEFORE ON OTHER VEHICLES. MANUFACTURER WILL NOT HELP. *AK
CONSUMER IS REQUESTING REIMBURSEMENT FOR DEFECTIVE IGNITION KEY LOCKING SYSTEM.***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS TOLD THERE WERE PROBLEMS WHERE THE TUMBLER BECOME FROZEN AND THE LOCKING PINS FALL OUT MAKING THE KEY INOPERABLE. THE CONSUMER HAD A BURNED OUT TAIL LIGHT BULB REPLACED. *JB
REAR AXEL ON MY 2 WD GRAND CHEROKEE (JEEP) NEEDED TO BE REPLACED UPON DECELERATION THE PARTS MADE A GRINDING SOUND TOOK IT TO THE CHUCK HUTTON DEALERSHIP ON MT. MORIAH AND THEY DIAGNOSED THE PROBLEM. $890.00 PLUS TAX AND HAZ DISP. FEE OF $39.00. *JB
THE ENGINE SPEED ON MY 2000 JEEP GRAND CHEROKEE ACCELERATES UNEXPECTED AND VERY SPORADIC WILL ENGINE IS IDLEING OR ON THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALER AND OTHER MECHANICS AND THEY CANNOT FIND WHATS WRONG WITH IT. THE DEALER RE-SET THE COMPUTER PER A SERVICE BULLETIN BUT THAT DIDN'T HELP. I HAVE MANAGED TO CONTROL THE SPEED FLUCTATIONS BY DEPRESSING THE GAS PEDAL SEVERAL TIMES AND IT BRINGS IT DOWN TO NORMAL SPEED OR IDLE.*AK
2000 GRAND CHEROKEE WAS REAR ENDED AND THE DRIVER SEAT BROKE AWAY FROM THE FLOORBOARD.*MR THE CONSUMER STATED WHEN THE SEAT BROKE, THE CUSHION RAISED UP AND THREW THE HER BACKWARDS AND CAUSED HER TO LOOSE CONTROL OF THE VEHICLE. *JB
VEHICLE EXPERIENCED SUDDEN STALLING AT VARIOUS SPEEDS. TAKEN TO DEALER FOR CHECK UP, BUT THE CAUSE WAS UNDETERMINED.*AK INITIALLY THE DEALER REPLACED THE CRANK SENSOR WHICH DID NOT RESOLVE THE PROBLEM. THE DEALER LATER DETERMINED THAT A FAULTY SENSOR PACKAGE WAS THE CAUSE OF THE STALLING. *NM
THE BRAKE ROTORS HAD TO BE REPLACED THE FIRST TIME AT 12000 MILES. VEHICLE HAS BEEN TO THE REPAIR SHOP THREE TIMES. THEREAFTER, EVERY 10,000 MILES THE ROTORS HAD TO BE REPLACED. CONSUMER STATED THE ROTORS WILL NOT HOLD UP UNDER NORMAL DRIVING CONDITIONS. WHILE DRIVING, THERE IS A STRONG VIBRATION UPON STOPPING THE VEHICLE. *AK
PURCHASED THE 2000 JEEP GRAND CHEROKEE IN MAY 2003. I WAS FILLING UP MY CAR WITH GAS WHEN SOMEONE ELSE ASKED IF I EVER HAD PROBLEMS WITH MY BRAKES. AT THAT POINT I DIDN'T. IN APRIL 2004, I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT THE CAR WOULD SHAKE UNCONTROLLABLY WHEN APPLYING THE BRAKES. DIDN'T SHAKE AS BAD IN CITY DRIVING. I WENT TO MY LOCAL CAR REPAIR SHOP AND THEY TOLD ME THE ROTORS WERE WARPED. PAID TO HAVE THE ROTORS SPUN. NOW IT'S A YEAR LATER AND THE CAR IS SHAKING UNCONTROLLABLY ON THE HIGHWAY. DIDN'T THINK I WAS GOING TO BE ABLE TO STOP FROM HITTING THE CAR IN FRONT OF ME. NOW I HAVE DONE RESEARCH ON THE INTERNET AND SEE THAT THIS IS A KNOWN PROBLEM AND THAT IT IS LISTED IN THE TECHNICAL SERVICE BULLETIN FROM JEEP IN 2002. THIS IS MY FAMILY CAR! I TOO HAVE HAD TO REPLACE THE 2 OF MY DOOR MOTORS AND 1 OF MY WINDOW MOTORS. I CAN'T BELIEVE THAT THERE ARE THIS MANY COMPLAINTS AND NO ONE IS FORCING JEEP TO PUT A RECALL ON THE ROTORS.*AK
POWER DOOR LOCKS ON OUR 2000 JEEP GRAND CHEROKEE LAREDO ARE NOT WORKING CORRECTLY. NOT ONLY IS IT ANNOYING, BUT OFTEN WHEN SOMEONE IS IN THE CAR THE DOOR LOCKS WILL LOCK YOU IN AND YOU CAN NOT GET OUT. YOU CAN'T EVEN MANUALLY UNLOCK THE DOORS. WHAT IF THERE IS A FIRE?*AK
VEHICLE ROLLS FORWARD WHEN PUT INTO PARK. TAKEN TO DEALER FOR CHECKUP, AND RESULTS SHOW THAT THE TRANSMISSION NEEDED TO BE REPLACED.*AK THE VEHICLE WAS REPAIRED BUT THE CONSUMER STATED THAT HE THINKS THE PART WAS DEFECTIVE. *TC
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. DRIVER INSPECTED THE VEHICLE, AND NOTICED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
THE VEHICLE WAS EQUIPPED WITH AUTOMATIC DOOR LOCKS. THE REAR PASSENGER DOORS WILL NOT ALLOW ENTRANCE FROM THE OUTSIDE. OWNER TOOK THE VEHICLE TO THE DEALER, AND HAD THE PASSENGER SIDE REAR DOOR REPAIRED. CURRENTLY, THE DRIVER'S SIDE REAR DOOR WAS DEFECTIVE. *AK
2000 JEEP GRAND CHEROKEE V8 - ENGINE STALLS OUT INTERMITTENTLY WHILE DRIVING. THIS HAPPENS MORE FREQUENTLY IN COLDER WEATHER (50 - 70 DEGREES F), BUT ALSO HAPPENS AFTER THE ENGINE IS HOT. STALLS WHEN FOOT IS OFF THE GAS AND SLOWING DOWN, BRAKING, ETC. IT USUALLY STARTS RIGHT BACK UP. THIS IS DANGEROUS BECAUSE THE VEHICLE IS EXTREMELY DIFFICULT TO STEER WITHOUT POWER. THE VEHICLE HAS BEEN ONE CHYYSLER DEALER 3 TIMES CONCERNING THIS ISSUE, ANOTHER CHRYSLER DEALER ONE TIME, AND A PRIVATE CERTIFIED MECHANIC. NONE HAVE BEEN ABLE TO FIX THE PROBLEM. THE ENGINE LIGHT DOES NOT TURN ON WHEN IT STALLS. NO DIAGNOSTIC CODES ARE STORED IN THE JEEP'S COMPUTER OTHER THAN THE NUMBER OF TIMES IT WAS RESTARTED. SINCE THE PROBLEM IS INTERMITTENT, THE MECHANICS ARE UNABLE TO CORRECTLY DIAGNOSE THE PROBLEM AND DETERMINE IF IT HAS BEEN REPAIRED, BUT THEY REMAIN CAPABLE OF CHARGING LOTS OF MONEY FOR REPLACING PLENUM SEALS, CHECKING THE IDLE, FLUSHING THE TRANSMISSION, CLEANING FUEL FILTERS, TESTING TIME, REPLACING THE PCV VALVE, AND MORE. THE CAR STALLS AN AVERAGE OF ONCE EVERY 10 MILES, LESS IF I DRIVE WITH TWO FEET, KEEPING PRESSURE ON THE THROTTLE.*AK
THE VEHICLE CUT OFF WHILE THE CONSUMER WAS DRIVING. CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE NO DEFECTS WERE FOUND, AND THE PROBLEM COULD NOT BE DUPLICATED.*AK
1. NORMAL OPERATION OF VEHICLE 2. THE SERVICE BULLETIN DESCRIBES IT AS A HONK-LIKE SOUND FROM THE POWER STEERING SYSTEM, OCCURRING MOST OFTEN DURING A RIGHT HAND LOW SPEED TURN, SUCH AS PARKING LOT MANEUVERS. 3. NOTHING, I'VE CONTACTED THE DEALER SEVERAL TIMES AND THEY HAVE OFFERED NO SOLUTION TO THE PROBLEM. *JB
MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUST REAR ENDED YOU. IT HAPPENS ABOUT 3-4 TIMES A WEEK.
LEFT BRAKE LIGHT ON JEEP GRAND CHEROKEE DEFECTIVE... NATURE OF DEFECT: TAILLIGHTS REMAIN OPERABLE UNTIL FOOT BRAKE IS DEPRESSED. WHEN BRAKE IS DEPRESSED, THE LEFT BRAKE LIGHT TURNS OFF ONLY ALLOWING THE RIGHT BRAKE LIGHT TO ILLUMINATE. UPON RELEASE OF THE FOOT BRAKE, THE TAIL LIGHTS RETURN TO OPERATION. ATTEMPTS TO REPAIR THIS DEFECT HAVE BEEN UNSUCCESSFUL BY ME AND FIRESTONE. I HAVE NOTICED OVER TWENTY OTHER MODELS SIMILAR TO MINE WITH THIS SAME DEFECT.*AK
THE FIRST TIME THIS HAPPENED, I WAS MOVING MY CAR OUT OF THE GARAGE AND AS I BACKED OUT OF MY DRIVEWAY, THE STEERING WHEEL FROZE AND I WAS UNABLE TO TURN IT AT ALL. I HAD TO SHUT OF THE CAR THEN TURN IT BACK ON AGAIN. THE SCOND TIME I WAS DRIVING DOWN THE STREET AND NEEDED TO TURN MY STEERING WHEEL TO THE LEFT, AND IT FROZE UP.I WAS UNABLE TO TURN MY STEERING WHEEL AT ALL. I HAD TO STOP MY VEHICLE IN THE MIDDLE OF THE ROAD, PUT IT IN PARK AND TURN IT OFF, THEN BACK ON AGAIN TO RESET IT. I LOOKED UP ON THE INTERNET ANY RECALLS AND I WAS GIVEN A TECHNICAL SERVICE BULLETIN THAT THERE IS A PROBLEM WITH THE STEERING: GEAR BOX. HOWEVER, THE DEALERSHIPS WILL NOT FIX IT FOR FREE. *AK
CONSUMER HAS HAD THE BRAKES REPLACED NUMEROUS TIMES. AFTER STEPPING ON THE BRAKES THE STEERING WHEEL SHAKES. MANUFACTURER STATES THERE IS NOTHING WRONG WITH THE BRAKES, THIS IS NORMAL WEAR.*AK
2000 JEEP GRAND CHEROKEE SINCE PURCHASE, VIBRATES WHEN BRAKES APPLIED AT HIGHWAY SPEEDS, IS ALSO CAUSING UNEVEN FEATHERING/WEAR ON FRONT TIRES. I GAVE UP ON BIGELOW MOTORS, BELLEVILLE, NJ EVER HELPING ME FROM THE START, AS THEY CONTINUED TO DENY THAT THERE WAS A PROBLEM. I WAS ADVISED THAT CHRYSLER KNOWS THE CALIPER WARP IN THIS MODEL OF CHEROKEE AND BOTH THE CALIPERS AND ROTORS WILL NEED TO BE REPLACED. THERE IS NO RECALL ON THIS AS YET BUT THERE CERTAINLY SHOULD BE. I HAVE BEEN READING OTHER COMPLAINTS ON THIS MODEL OF JEEP AND THE MANUFACTURER HAS HAD REPEATED BRAKE PROBLEMS WHICH GO UNADDRESSED AND COST OWNERS A LOT OF MONEY TO FIX OR GET TO THE PROBLEMS. CHRYSLER OBVIOUSLY IS NOT RESPONDING DELIBERATELY. SOMEONE NEEDS TO INVESTIGATE THE BRAKE PROBLEMS WITH JEEP GRAND CHEROKEE AND FIND OUT WHY THEY CAN NOT BE FIXED ONCE AND FOR ALL. THE CONSUMER IS NOT BEING INFORMED OF THE POTENTIAL BRAKE PROBLEMS AND THUS CAN NOT MAKE AND INFORMED DECISION WHEN PURCHASING A NEW VEHICLE . IN THE END MONEY OUT OF CONSUMERS POCKETS AND NO PROTECTION FROM FRAUD BY THE MANUFACTURER. I HAVE HAD THE BRAKES REPAIRED ALMOST A DOZEN TIMES AT A COST OF ALMOST $450 FOR EACH REPAIR!!! THIS IS AN OUTRAGE, SO PLEASE HELP. I NEED SOME GUIDANCE. *JB
I HAVE ALREADY REPLACED 3 DOOR LOCK "ACTUATORS" ON MY JEEP AND ON MY WAY TO REPLACE AN ALREADY REPLACED ONE (DRIVER DOOR) TO MAKE THE TOTAL 4. AFTER LOOKING ON YOUR WEBSITE IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM. THE RESPONSE I GOT FROM JEEP IS THAT MY VEHICLE WAS OUT OF WARRANTY. THIS IS VERY FRUSTRATING SINCE I HAVE HAD A MULTITUDE OF PROBLEMS FROM THIS VEHICLE. THE DATE OF INCIDENT IS ONLY MY MOST RECENT. I HOPE THAT SOMETHING GETS DONE AND JEEP DOES NOT GET AWAY WITH FAULTY EQUIPMENT IN THEIR VEHICLES.*AK
1.)THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP GRAND CHEROKEE ARE ALL FAILING. THERE ARE PLASTIC GRINDING NOISES THAT ULTIMATELY LEAD TO COMPLETE AUTOMATION FAILURE. .)THE CONSEQUENCES OF THIS FAILURE IS THAT IT IS NOT POSSIBLE TO LOCK THE VEHICLE DOORS, OR UNLOCK THE EFFECTED DOORS. THE CONSEQUENCES ARE ALSO THAT THE AUTO DOOR LOCKS ARE NOT OPERATIONAL. IF THE VEHICLE WERE IN A CRASH THE DOORS MIGHT EITHER BE LOCKED CLOSED, OR THE DOORS MIGHT FLY OPEN BECAUSE THEY CANNOT BE LOCKED. THE AUTO DOOR LOCK FEATURE THAT THE GRAND CHEROKEE HAS WHEN THE VEHICLE IS MOVING WOULD BE RENDERED USELESS. 3.)THE DRIVER DOOR ACTUATOR HAS BEEN REPLACED WITH NO HELP FROM DAIMLER CHRYSLER. THE REAR DRIVER SIDE HAS FAILED, THE REAR PASSENGER IS ABOUT TO FAIL. THEY HAVE NOT BEEN REPLACED YET DUE TO THE HIGH COST ASSOCIATED WITH THIS REPAIR.*AK
I PURCHASED MY JEEP GRAND CHEROKEE NEW IN 2000. FOR A NEW VEHICLE IT HAS SPENT MUCH TIME IN THE JEEP REPAIR SHOP. PROBLEMS INCLUDE: DOOR LOCKS (2 REPACED - DRIVER SIDE AND PASSENGER SIDE OVER $200 EACH), ELECTRICAL SWITCH REPLACED (LIGHTS, HONKING HORN, ETC. $175.00), IGNITION OR START SWITCH REPLACED (@250.00), COOLANT - WATER PUMP ($375.00), AIR CONDITIONER HAS HAD PROBLEMS. ALL PARTS HAVE BEEN REPLACED. THE JEEP HAS BEEN TAKEN GOOD CARE OF BUT I WOULD THINK SERIOUSLY ABOUT PURCHASING ANOTHER JEEP CONSIDERING ALL THE PROBLEMS I HAVE HAD WITH THIS ONE.*JB
THE DRIVER'S DOOR AUTOMATICALLY LOCKED, AND THEN COULD NOT BE UNLOCKED. I DROVE TO MY LOCAL CHRYSLER/JEEP DEALER, AND THEY SAID IT WAS NOT A SAFETY ISSUE, AND WAS NOT COVERED BECAUSE THE CAR IS OUT OF WARRANTY. I THINK IT *IS* A SAFETY ISSUE, AS I HAD TO CLIMB OUT THROUGH THE PASSENEGER SIDE DOOR, BECAUSE THE DRIVERS SIDE DOOR COULD NOT BE UNLOCKED OR OPENED, EVEN WITH THE MANUAL UNLOCK.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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