Page 14 of 29 · complaints 651–700 of 1,447

2000 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 15, 2006142,000 milesMS

THE FAN ON MY 2000 JEEP GRAND CHEROKEE LAREDO BUSTED WHILE IN ROUTE. IT JUST SHATTERED. IT PIERCED SEVERAL PLACES ON THE SHROUD, A HOSE, AND PUT A HOLE IN THE RADIATOR. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 15, 2006142,000 milesMS

ON JUNE 10, 2006 MY JEEP GRAND CHEROKEE LAREDO 2000 WAS BEING DRIVEN WHEN THERE WAS A LOUD POP UNDER THE HOOD. UPON INSPECTION THE FAN AND SHATTERED AND PUT HOLES IN THE RADIATOR, HOSES, SHROUD, AND OTHER PLACES ON THE CAR. MY HUSBAND DID ALL THE REPAIRS AND I STILL HAVE ALL THE OLD PARTS. AFTER WE HAD REPLACED THE FAN, RADIATOR AND HOSES WE FOUND OUT ABOUT THE RECALL IN THE LOCAL PAPER. UPON CALLING DAIMLER CHRYSLER I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL AND THAT BECAUSE I HAD NOT TAKEN MY JEEP TO A DEALER FOR REPAIR I WOULD NOT BE ABLE TO GET REIMBURSED FOR THESE EXPENSES. *NM

Service Brakes, Hydraulic
Filed Aug 14, 200626,960 milesCT

REPLACEMENT OF BRAKE ROTORS/PADS & SHOCK PROBLEMS. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 11, 200692,400 milesNC

I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE. ON THURSDAY AUGUST 10, 2006, MY ELECTRIC MOTOR DRIVEN COOLING FAN EXPLODED, CAUSING DAMAGE TO MY SHROUD AND PUNCTURING TWO HOLES IN MY RADIATOR. THIS HAS DONE SIGNIFICANT DAMAGE TO MY CAR. IT IS UNDRIVEABLE UNTIL ALL OF THESE COMPONENTS ARE REPLACED. I CONTACTED DAIMLER CHRYSLER'S 800 NUMBER AND WAS TOLD THAT THERE WAS NOT A RECALL ON THIS PART. I CALLED MY LOCAL JEEP DEALER AND WAS TOLD THE SAME. I HAVE PULLED UP LETTERS FROM THE DIRECTOR OF VEHICLE COMPLIANCE AND SAFETY AFFAIRS FROM DAIMLER CHRYSLER STATING THERE WILL BE A RECALL TO REPLACE ALL COOLING FANS, AND EQUIPMENT. I AM VERY UPSET OVER HOW I WAS TREATED AT DCE OVER THIS MATTER. THERE WAS NO ASSISTANCE GIVEN OTHER THAN, TO CALL BACK LATER ON IF I RECEIVED A LETTER. THESE PARTS ARE VERY EXPENSIVE, AND I FEEL THAT IF THERE IS A RECALL,....... THEN THIS MATTER SHOULD BE TAKEN CARE OF, AND NOT DONE SO OUT OF MY POCKET. *NM

Electrical System › Wiring › Interior/Under Dash
Filed Aug 11, 200675,600 milesCA

MY 2000 GRAND JEEP CHEROKEE LARADO HAS A PROBLEM WITH THE ELECTRIAL SYSTEM. ALL THE DASH LITES ARE ON AND THE SPEEDOMETER DOSNT WORK. IT HAS BEEN AT A JEEP DEALERSHJP FOR ALMOST A MONTH. THEY CANT FIGURE OUT WHATS WRONG WITH IT. THEY FIRST REPLACED A COMPUTER MODULAR AND I PICKED IT UP AND THE NEXT DAY I STILL HAD THE SAME PROBLEMS. I TOOK IT BACK AND THEY REPLACED THE SAMETHING AND TOLD ME IT WAS FIXED AND IT HAPPENED AGAIN AFTER PAYING OUT 980.00. I TOOK IT BACK A THIRD TIME AND THE COMPANY TOLD THEM TO CHANGE THE GROUND WIRES AND THAT DIDNT FIX THE PROBLEM. THEY ARE OUT OF IDEAS. THE RIGHT TALE LITE KEEPS GOING OUT ALSO. SO THEY JUST PUT A NEW ONE IN. THIS WILL NOT FIX THE PROBLEM AS WE HAVE CHANGED LITE BULB SEVERAL TIMES. THE REAR WINDOWS WILL NO LONGER WORK ALSO. THEY SAID THEY CHANGED THE FUSE AND FIXED THE PROBLEM BUT IT WASNT FIXED. THIS COULD LEAD TO A TICKET FOR NOT GOING THE SPEED LIMIT OR ACCIDENT FROM SPEEDING, ALSO A REAR END CRASH AS THE TAIL LITE GOES OFF WHEN YOU APPLY THE BRAKES.

Vehicle Speed Control
Filed Aug 9, 200657,000 milesIN

MY 2000 JEEP GRAND CHEROKEE ALSO HAS THE ACCELERATION PROBLEM (WITHOUT NOTICE) WHEN SHIFTING FROM OR TO PARK. I'VE HAD A DOZEN INSTANCES INCLUDING SOME WHILE STOPPED BEHIND OTHER VEHICLES AT A RED LIGHT AND WHEN I TAKE MY FOOT OFF THE BRAKE THE CAR WANTS TO SURGE FORWARD. I'VE TAKEN TO STAYING BACK A BIT FURTHER IN THOSE INSTANCES. I INSTRUCT MY WIFE AND SON TO DO THE SAME WHEN DRIVING MY VEHICLE. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 8, 200690,000 milesCT

COOLING FAN RELAY MODULE FAILURE IN 2000 JEEP GRAND CHEROKEE THIS RELAY IS A PERSISTENT SOURCE OF FAILURE IN THIS VEHICLE. IN 90K MILES I AM ON MY 3RD AND THE DEALER PARTS AND SERVICE KNOW THIS PROBLEM WITH GREAT FAMILIARITY. IT APPEARS THIS COMPONENT HAS INADEQUATE COOLING PROPERTIES. EITHER IT IS UNDERSIZED FOR THE LOADER REQUIRES A LARGER HEAT SINK TO BETTER DISSIPATE HEAT. WHAT MAKE ITS A BIGGER PROBLEM IS THE LOCATION UNDER THE BATTERY TRAY REQUIRES SIGNIFICANT DISASSEMBLY TO ACCESS REPLACEMENT. DO I HAVE ANY RECOURSE WITH THE MANUFACTURER? *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 8, 200620 milesGA

JEEP GRAND CHEROKEE LARDEO 2000 ELECTRIC COOLING FAN SEPARATED & MADE A LOUD NOISE AS VEHICLE WAS BEING DRIVEN. 130,000 MILES COOLING FAN PART # 52079528AB CALLED CHRYSLER CORP. AT 800-853-1403 REFERENCED BULLETIN F25 RECALL BUT REP. WOULD NOT SUPPORT MY CLAIM FOR REPAIR. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 7, 2006111,000 milesCA

ENGINE COOLING SYSTEM FAN BEGAN CAUSING VIBRATION TO THE FRONT OF THE VEHICLE. THE FAN ONLY ENGAGES WHEN THE AIR CONDITIONER IS ON. *NM

Exterior Lighting › Headlights › Concealment Devices
Filed Aug 6, 200620,000 milesTX

OUR 2000 JEEP GRAND CHEROKEE'S HEADLIGHTS LENS HAVE DISCOLORED TO THE POINT WHERE THE LIGHT EMITTED HAS BEEN SERIOUSLY REDUCED. WE HAVE COMPLAINED TO THE DEALERSHIP FOR THE PAST SEVERAL YEARS AS THE LENS CONTINUE TO DISCOLOR, AND THE DEALERSHIPS RESPONSE HAS BEEN "WE CAN REPLACED THE HEADLIGHT ASSEMBLY" AT MY EXPENSE. THE HEADLIGHTS STARTED DISCOLORING WHILE THE CAR WAS UNDER WARRANTY, BUT THE DEALERSHIP SAYS THE HEADLIGHTS ARE "TRIM" THEREFORE NOT COVERED UNDER THE WARRANTY. THE PLASTIC DISCOLORATION IS A SAFETY ISSUE. AS THE DISCOLORATION PROGRESSES THE LENS RESTRICTS THE LIGHT EMISSIONS AND THEREFORE THE EFFECTIVENESS. WHAT CAN YOU DO TO HELP? *JB

Engine and Engine Cooling
Filed Aug 5, 200685,000 milesAZ

THE ENGINE SIMPLY STOPS WITHOUT WARNING. I HAD TAKEN IT TO DEALER AND THEY COULDN'T FIND ANYTHING WRONG. FOUR DAYS LATER WHILE DRIVING TO THE DEALER IT DIED ON A 6 LANE STREET. I WAS IN OUR OTHER VEHICLE AND TOWED IT TO THE DEALER MYSELF. IT HAS BEEN 6 DAYS AND I HAVE NOT HEARD FROM THEM. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 3, 2006120,454 milesID

DUE TO FAULTY ROTORS, CALIPERS, AND BRAKES WHICH RESULTED IN THE WELL DOCUMENTED SHIMMY IN 2000 JEEP GRAND CHEROKEE LAREDOS, I HAD THE DEALERSHIP REPLACE ALL COMPONENTS AT 70K MILES. NOW AT 121,000; THE SHIMMY IS SO BAD AT 40 MPH THAT I NEARLY LOSE CONTROL OF THE VEHICLE. LOOKS LIKE ANOTHER EXPENSIVE BRAKE JOB TO CORRECT AN INHERENT JEEP DEFECT. *JB

Vehicle Speed Control › Accelerator PedalCrash6 injured
Filed Jul 31, 2006FL

I HAD JUST TURNED RIGHT AT A TRAFFIC LIGHT, DRIVING SLOWLY FORWARD IN A CONSTRUCTION AREA, WHEN MY ACCELERATOR SUDDENLY STUCK. WITHIN A FEW SECONDS MY CAR HIT THE VEHICLE IN FRONT OF ME AT AN ACCELERATED SPEED, CAUSING A CHAIN REACTION WITH 2 ADDITIONAL CARS. MY CAR WAS TOTALED AND I BELIEVE THE ONE I HIT DIRECTLY WAS TOO...I WAS TICKETED FOR CARELESS DRIVING EVEN THOUGH I TOLD THE POLICE WHAT HAD HAPPENED...A YEAR LATER I HAVE HEARD SEVERAL REPORTS ABOUT MY VEHICLE, A 2000 JEEP GRAND CHEROKEE, HAVING THIS PROBLEM. MY INSURANCE COMPANY HAS BEEN DEALING WITH THE SUBSEQUENT LAWSUITS FILED BY 3 OF THE 4 VEHICLES HIT RESULTING FROM THIS ACCIDENT... *JB

Engine and Engine Cooling › Engine
Filed Jul 19, 200697,000 milesAZ

200 JEEP GRAND CHEROKEE. 98000 MILES ENGINE SURGES ON START AND WHEN IDLING. SURGE RISES TO 2500 RPM FALLS TO 1500, RISES TO 2000 ETC UNTIL IT REACHES 700 RPM NORMAL IDLE. WHEN IN OPERATION THE SURGE OCCURS AND WOULD MOVE THE CAR FORWARD IF BRAKES ARE NOT APPLIED. SURGE CAN ALSO BE FELT WHEN DECELERATING AND BRAKING. INTERMITTENT BUT PERSISTENT PROBLEM FOR START UP AND OPERATION. DOES NOT OCCUR OFTEN ENOUGH OR FOR LONG ENOUGH PERIODS TO CATCH ON DIAGNOSTICS. IF GEARS ENGAGED WHEN IN HIGH IDLE IT SQUEALS RUBBER EVEN WITH BRAKES APPLIED. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Jul 15, 200685,614 milesTX

DRIVING DOWN THE FREEWAY AND IT FELT LIKE I RAN OVER SOMETHING. MY WIFE NOTICED BLACK PIECES HITTING THE PAVEMENT BEHIND US. DROVE THE REST OF THE WAY HOME AND WHEN I PULLED IN THE DRIVEWAY I SAW STEAM COMING FROM UNDER MY HOOD. I LET IT COOL AND FOUND OUT THAT THE COOLING FAN WAS IN MULTIPLE PIECES. ONE PIECE WAS JAMMED BETWEEN THE RADIATOR SHROUD AND THE RADIATOR. I ALSO NOTICED THAT MY RADIATOR WAS LEAKING FROM TWO SPOTS WHERE IT LOOKED LIKE THE FAN PARTS HIT THE RADIATOR. LOOKED ON THE INTERNET AND FOUND NHTSA CAMPAIGN ID NUMBER : 06V199000. CALLED JEEP CORP OFFICE AND THEY DIDN'T KNOW OF THE RECALL AND WOULD NOT OFFER TO FIX SINCE I HAD 86K MILES. SAID I COULD BE REIMBURSED IF MY JEEP S/N WAS INCLUDED IN THE RECALL AND THAT I WOULD RECEIVE A POST CARD. THE JEEP DEALER WAS OUT OF MY BUDGET TO REPAIR SO I BOUGHT A NEW FAN ASSEMBLY AND A NEW RADIATOR AND REPLACED IT MY SELF. I WAS JUST LUCKY BECAUSE I WAS ON VACATION AND PLANNED TO DO A TUNE UP ON THE JEEP THE NEXT DAY. *JB

Vehicle Speed Control
Filed Jul 14, 2006OH

I A SAW A STORY ON THE NEWS REGARDING SUDDEN "UNEXPLAINED ACCELERATION" IN 2000 JEEP GRAND CHEROKEES WHICH HAS BEEN RESULTING IN ACCIDENTS, AND ONE FATALITY. LINK TO STORY: HTTP://WWW.WCPO.COM/WCPO/LOCALSHOWS/DONTWASTEYOURMONEY/14765976.HTML I TOO OWN A 2000 JEEP GRAND CHEROKEE AND EXPERIENCED THE UNEXPLAINED SUDDEN ACCELERATION ISSUES. I HAVE HAD TOO MANY CLOSE CALLS TO MENTION, ESPECIALLY AT STOP LIGHTS, STOP SIGNS AND WHEN PULLING INTO PARKING SPACES. SITUATIONS THAT REQUIRE THE CAR TO PROGRESS SLOWLY, SUCH AS THE SITUATIONS ABOVE OR IN TRAFFIC. I THOUGHT IT WAS JUST MINE, AS MY JEEP HAS BEEN NOTHING LESS THAN HIGH MAINTENANCE, BUT AFTER SEEING THIS STORY, IT APPEARS THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. I SAW ON THE NEWS/READ IN THE ARTICLE THAT THE KY ATTORNEY GENERAL WAS PARTICIPATING IN THE INVESTIGATION. I HAVE ALSO CONTACTED THE OH ATTORNEY GENERAL AND FILED A FORMAL COMPLAINT, TO BRING THIS TO HIS ATTENTION AND IN HOPES THAT HE TOO WILL JOIN IN THIS EFFORT. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Jul 11, 2006140,000 milesMD

DT*: THE CONTACT STATED THAT THE DOOR ACTUATORS ON THE VEHICLE WOULD NOT MOVE THE LOCKING MECHANISM TO LOCK OR UNLOCK ALL FOUR DOORS. THIS DEFECT CAUSED THE DOOR LOCKS NOT TO UNLOCK WHEN LOCKED AND VICE VERSA. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR INSPECTION.*AK

Service Brakes, Hydraulic
Filed Jul 1, 200613,000 milesFL

MY LOCAL JEEP DEALER ADVISES THAT MY 2000 JEEP GRAND CHEROKEE LAREDO WITH 19,000 MILES HAS BAD BRAKES, BAD ROTORS, BAD CALIPERS, LOOSE BELTS (GOODYEAR TIRES) AND IS UNSAFE TO DRIVE. HE SAYS THAT IS WHY WHEN I ATTEMPT TO BRAKE IF I AM GOING OVER 40 MPH THAT THE FRONT VIBRATES OR IF I ATTEMPT TO DRIVE AT 55 MPH THE ENTIRE CAR VIBRATES TO THE POINT THAT I FEEL A LOSS OF CONTROL. I HAVE BEEN SURFING THE INTERNET AND IT APPEARS THESE PROBLEMS ARE NOTORIOUS WITH OTHER 2000 JEEP GRAND CHEROKEE OWNERS. *JB

Engine and Engine Cooling › Cooling System › Fan1 injured
Filed Jun 28, 2006113,896 milesIL

DT*: THE CONTACT STATED THE VEHICLE WAS PICKED UP FROM THE DEALERSHIP AFTER A SCHEDULED TUNE UP ON 6-15-06 AND DRIVEN LESS THAN 10 MILES WHEN A NOISE WAS HEARD COMING FROM THE VEHICLE. UPON INSPECTION, THE ENGINE FAN WERE OBSERVED TO BE FRACTURED. AS A RESULT, HALF OF THE PLASTIC BLADE STRUCK THE CONTACT'S COLLAR BONE AND THE OTHER HALF WENT THROUGH THE RADIATOR. WHILE DRIVING AWAY FROM THE SCENE OF THE INCIDENT THE HEAT TEMPERATURE ELEVATED OVER 260 DEGREES AND THE RADIATOR WAS DRY. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHO DETERMINED THE FAN ASSEMBLY UNIT HAD DETACHED, PENETRATING THE RADIATOR AND WOULD NEED TO BE REPLACED. THE REPAIR SHOP ALSO DETERMINED THE SAME FAN ASSEMBLY WAS USED FOR THE 4.0L AND THE 4.7L. THE CONTACT EXPRESSED THE VEHICLE WAS ONLY DRIVEN 3-5 MILES AFTER THE FAN FRACTURE WHEN THE ENGINE FAILED. THERE IS A NHTSA RECALL, #06V1999000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE MANUFACTURER WAS ALERTED AND EXPLAINED THE VIN AND THE SIZE OF THE ENGINE WAS NOT INCLUDED IN THE RECALL.

Exterior Lighting › Headlights
Filed Jun 26, 200655,100 milesFL

2000 JEEP GRAND CHEROKEE LAREDO - PLASTIC HEADLIGHT COVERS DETERIORATE AND BECOME CLOUDY CAUSING A SEVERE REDUCTION IN NIGHT TIME VISIBILITY. I TOOK THE CAR TO A LOCAL CHRYSLER DEALER WHO SAID THEY HAD A SPECIAL SERVICE @ $ 89.95 TO RESTORE HEADLIGHTS. SERVICE WAS NOT SUCCESSFUL. I CALLED CHRYSLER FOR ASSISTANCE AND THEY SAID IT WAS "NOT A KNOWN SERVICE ISSUE." THE SENIOR STAFF AGENT @ CHRYSLER STATED HE COULD NOT HELP ME. HE STATED THAT ONLY RECALLS ARE KNOWN SERVICE ISSUE AND CHRYSLER HAD NO KNOWLEDGE OF THIS PROBLEM. I ASKED WHY WOULD THE DEALER OFFER A SPECIALIZED SERVICE TO CORRECT AN UNKNOWN PROBLEM ? HE INDICATED THAT THERE NO SPECIAL HEAD LAMP RESTORATION SERVICES BEING OFFERED BY CHRYSLER AND IT MUST BE LIMITED TO MY LOCAL DEALER. HE STATED THAT UNLESS THERE WAS A RECALL BY NHTSA THERE WAS NOTHING HE COULD DO. I CALLED LOCAL CHRYSLER DEALER AND SPOKE WITH SERVICE MANAGER AND HE ADVISED ME THAT THIS WAS A LONG STANDING PROBLEM AND CHRYSLER, PLUS EVERYBODY SOUTH OF THE MASON DIXON LINE WAS AWARE OF HEADLIGHT COVER FAILURE ISSUE. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 26, 200656,300 milesFL

DT*: THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THERE WAS A LOUD BANG. THE AIR CONDITIONER HEATED UP QUICKLY, WHICH WAS ACCOMPANIED BY A SMELL OF SOMETHING ELECTRICAL BURNING. SOME PLASTIC WAS ALSO NOTICED ON THE GROUND WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC SHOP, WHERE IT WAS DETERMINED THAT THE COOLING FAN HOUSING HAD DISINTEGRATED AND STRUCK THE RADIATOR. THIS CAUSED CREASES IN THE RADIATOR. THE FAN HOUSING WAS REPAIRED BY THE MECHANIC. THERE IS A NHTSA RECALL # 06V199000 WHICH RELATES TO THE COOLING SYSTEM FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 25, 200659,521 milesSC

COOLING FAN BLADE SEPARATED ON MY 2000 JEEP GRAND CHEROKEE SUV WHILE I WAS STOPPED AT A TRAFFIC LIGHT. THE BLADES ALSO MADE A HOLE IN THE SHROUD SURROUNDING THE FAN. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 22, 2006100,000 milesMD

DT*: THE CONTACT STATED THE VEHICLE VIN# WAS NOT INCLUDED IN THE COOLING FAN SYSTEM RECALL, # 06V199000. THE COOLING SYSTEM ON THE VEHICLE WAS NON OPERATIONAL. THE FAN WAS NOT REPAIRED. THE TURNING FAN WAS NOT TURNING WHICH CAUSED ANTIFREEZE TO LEAK. AN INDEPENDENT REPAIR SHOP DETERMINED THAT THE COOLING SYSTEM WAS DEFECTIVE CAUSING THE ANTIFREEZE LEAK.

Engine and Engine CoolingFire
Filed Jun 21, 200687,000 milesPR

DRIVING WITH MY DAUGHTERS TO THE BEACH WHEN SUDDENLY MY STEERING WHEEL FROZE AS I WAS ALONG A WINDING ROAD. TOWED TRUCK TO A MECHANIC WHO DIAGNOSED THAT THE GEAR BOX WAS BROKEN AT THAT POINT HE REPAIRED THE GEAR BOX. APPROXIMATELY 1 WEEK LATER THE SAME EXACT THING EXCEPT THAT THE TRUCK CAUGHT FIRE, AGAIN TOWED THE TRUCK BACK TO MECHANIC WHO REPLACED THE GEAR BOX. I THOUGHT I WAS GOING TO DIE WHEN I EXPERIENCED MY STEERING WHEEL FREEZE AND THE FIRE WAS EXTINGUISHED QUICKLY SO MINIMAL DAMAGE WAS SUFFERED. IN 1 YEAR THAT I OWN THIS VEHICLE THE RADIATOR HAS ALSO NEEDED TO BE REPAIRED, THE LOCKS ON MY DRIVER DOOR STOPPED WORKING, THE FAN IN THE COOLING SYSTEM HAS STOPPED WORKING, I HAVE BEEN TOLD THAT THE MUFFLER WAS IMPROPERLY INSTALLED. I NEVER EXPECTED SO MANY FAULTS OR SO MUCH MONEY SPENT IN REPAIRS ON A SO CALLED CERTIFIED USED VEHICLE. *NM

Structure › Body › Hood › Hinge and Attachments1 injured
Filed Jun 20, 200634,000 milesMI

DT*: THE CONTACT STATED THAT WHILE LOOKING INTO THE VEHICLE ENGINE ON TWO DIFFERENT OCCASIONS, THE HOOD CAME DOWN AND STRUCK THE CONTACT ON THE BACK OF THE NECK. THERE WERE NO WARNING SOUNDS PRIOR TO THE HOOD FALLING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO EXPRESSED THAT THERE HAVE BEEN ISSUES WITH THE HOOD PROP RODS ON SEVERAL DIFFERENT MODEL YEARS OF THE CHEROKEES. THE DEALER WAS ABLE TO REPLACE THE HOOD PROP RODS.

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 19, 200660,000 milesPA

DT*: THE CONTACT STATED UPON STARTING THE VEHICLE A SNAPPING SOUND CAME FROM UNDER THE HOOD. AFTER TURNING THE VEHICLE OFF AND LIFTING THE HOOD THE CONTACT DISCOVERED THE FAN BLADES WERE FRACTURED. THE FAN BLADES DETACHED FROM THE FAN BASE AND WERE LODGED IN VARIOUS AREAS UNDER THE HOOD. THERE IS A NHTSA RECALL, # 06V199000, REGARDING THE COOLING SYSTEM FAN. THE VIN WAS NOT INCLUDED IN THE RECALL.

Engine and Engine Cooling › Cooling System
Filed Jun 19, 200681,866 milesTX

CAR WAS PARKED. WHEN STARTED THERE WAS A BANG. OPENED HOOD AND FOUND COOLANT LEAKING AND PLASTIC PIECES FROM THE FAN ALL OVER AND THE RADIATOR SHROUD CRACKED AND BROKEN IN SEVERAL PLACES. THE CAR NEEDED TO BE TOWED TO THE DEALER. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 15, 2006100,000 milesWV

DT*: THE CONTACT STATED WHILE DRIVING, AN UNDETERMINED SPEED, A LOUD NOISE FROM UNDER THE HOOD WAS HEARD AND THE HEATER GAUGE INDICATED THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND LATER TOWED TO THE CONTACTS RESIDENCE WHERE IT WAS DETERMINED THE FAN FRACTURED AND HIT THE RADIATOR CAUSING DAMAGE. THE PARTS HAVE BEEN ORDERED AND REPAIRS WILL BE MADE BY THE CONTACT. THE DEALER HAS BEEN ALERTED.

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 14, 200698,000 milesTN

DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY, THERE WAS A LOUD NOISE THAT SOUNDED LIKE GLASS BREAKING. PIECES OF PLASTIC SHOT OUT FROM UNDER THE VEHICLE AND COOLANT BEGIN TO LEAK RAPIDLY. A FEW DAYS PRIOR TO THE INCIDENT, THERE WAS A VIBRATION FELT IN THE STEERING AND FLOOR BOARD OF THE VEHICLE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE FAN EXPLODED, THE RADIATOR WAS PUNCTURED AND THE FAN SHROUD WAS ALSO DAMAGED. THERE IS AN NHTSA RECALL, 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 08/25/06. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 10, 200653,000 milesUT

THE BRAKE ROTORS ON MY 2000 JEEP CHEROKEE KEEP WARPING. I HAVE HEARD MULTIPLE COMPLAINTS ABOUT THIS SAME PROBLEM FROM OTHER JEEP OWNERS. I ALSO HAVE A PROBLEM WITH MY ELECTRIC WINDOWS FAILING. ONCE AGAIN I HAVE HAD OTHERS TELL ME THE REGULATORS ON THE WINDOWS FAIL OFTEN WITH THE JEEPS. *NM

Exterior Lighting › Headlights
Filed Jun 5, 2006FL

HEADLIGHT PLASTIC LENSES CLOUDING LOW BEAMS INEFFECTIVE. HIGH BEAMS SOMEWHAT BETTER. AUTO NOT SAFE TO DRIVE AT NIGHT. I HAVE NOTICED SEVERAL LENSES ON OTHER JEEP GRAND CHEROKEES TO HAVE THE SAME DEFECT. IN THE INTEREST OF SAFETY THIS SHOULD BE A RECALL ITEM THE SOONER THE BETTER. *JB

Air Bags › FrontalCrash1 injured
Filed May 31, 2006100,000 milesIA

DT*: THE CONTACT STATED WHILE DRIVING 25PMH THE VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER DRIVER. THE VEHICLE HIT A TELEPHONE POLE WITH THE FRONT END. THE ENTIRE FRONT OF THE VEHICLE RECEIVED DAMAGE AND ALL OCCUPANTS WERE WEARING SEAT BELTS, HOWEVER NEITHER FRONTAL AIRBAG DEPLOYED. THE DRIVER SUSTAINED INJURIES. THERE WAS PROPERTY DAMAGE AND POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS INSPECTED BY THE DEALER, BUT HAVE NOT DETERMINED WHY THE AIRBAGS DID NOT DEPLOY. UPDATED 04/15/09. *LJ UPDATED 04/16/09.*JB

Latches/Locks/Linkages › Doors › Latch
Filed Apr 11, 200671,000 milesNJ

DT*: THE CONTACT STATED THE DOOR LOCKS HAVE FAILED MULTIPLE TIMES. THERE IS A BUZZING NOISE PRIOR TO THE LOCKS COMPLETELY FAILING AND THERE IS NO MANUAL LOCK. THE DEALERSHIP HAS REPLACED THE ACTUATOR THREE TIMES AND THE CONSUMER IS CURRENTLY HAVING PROBLEMS WITH THE LOCKS. UPDATED 5/22/2006 - *NM

Seats › Front Assembly › Recliner
Filed Mar 30, 200690,300 milesVA

DT*: THE CONTACT STATED THE LEFT FRONT DRIVER SEAT WOBBLED FROM SIDE TO SIDE AS THOUGH IT WAS NOT SECURE WHILE DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, WHILE APPLYING SUDDEN BRAKE PRESSURE, THE SEAT MOVED FORWARD INTO THE STEERING WHEEL. THE VEHICLE WAS SEEN BY A DEALER AND IT WAS DETERMINED THE FRONT SEAT ANCHORAGE WAS BROKEN. *AK

Structure › Body › Hood1 injured
Filed Mar 23, 200686,200 milesPA

DT*: THE CONTACT STATED WHILE CHECKING THE OIL, THE HYDRAULIC HOOD SUPPORTS FAILED ALLOWING THE HOOD TO STRIKE THE CONTACT IN THE HEAD. MINOR INJURIES WERE SUSTAINED. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER. UPDATED 4/6/2006 - *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 16, 200643,600 milesTX

VEHICLE: 2000 JEEP GRAND CHEROKEE LAREDO. WHEN DEPRESSING THE BRAKE PEDAL, IT PULSATED AND CAUSED THE STEERING WHEEL TO VIBRATE EXCESSIVELY, ESPECIALLY AT HIGHER SPEEDS. THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCES. THE DEALERSHIP SERVICE DEPARTMENT ADVISED THAT THE BRAKE ROTORS WERE WARPED AND REQUIRED REPLACEMENT. THIS OCCURRED THREE TIMES: SEPT 2001 (13,700 MILES), JAN 2003 (24,800 MILES) AND MAR 2006 (43,600 MILES). THE DEALERSHIP ADVISED THAT THERE WAS NO INHERENT FLAW WITH THE VEHICLE'S BRAKING SYSTEM OR EQUIPMENT (INCLUDING THE ORIGINAL BRAKE ROTORS & CALIPERS, AND THE REPLACEMENT PARTS). *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 6, 200642,000 milesOH

DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE TIRES FELT SQUARE AND THERE WAS AN EXCESSIVE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THE ROTORS WERE WARPED. THE ROTORS AND PADS WERE REPLACED. THE BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES, BUT THE PROBLEM PERSISTED. THE CRANKSAHFT POSITION SENSOR WAS REPLACED. THE CONSUMER STATED HE COULD FEEL THE TRANSMISSION SHUDDER. UPDATED 03/22/06. *JB

Air Bags
Filed Feb 28, 200635,000 milesTX

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 50 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN A CRASH AND THE AIRBAGS DID NOT DEPLOY. THE DRIVER SIDE OF THE VEHICLE HIT A GUARD RAIL AND THEN A BRIDGE RAIL HEAD ON. THE DRIVER WAS WEARING A SEAT BELT AND SUSTAINED INJURIES. A POLICE REPORT WAS FILED AND PICTURES WERE TAKEN AT THE SCENE. THE MANUFACTURER WAS ALERTED.

Steering › Gear Box (other Than Rack and Pinion)
Filed Feb 21, 200670,000 milesMD

DT*: THE CONTACT STATED THE VEHICLE GEAR SHIFTER CHANGED THE GEARS FROM DRIVE TO NEUTRAL OR THE VEHICLE WOULD STALL WHILE TURNING. THE PROBLEM OCCURRED WHILE SLOWING DOWN FOR A STOP, PULLING OUT OR TURNING WHILE DRIVING BETWEEN 20 TO 30MPH. THERE IS A NHTSA RECALL, # 99V312000, REGARDING THE GEAR BOX. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Power Train › Automatic Transmission
Filed Feb 20, 200663,000 milesCO

OUR JEEP GRAND CHEROKEE HAS A TRANSMISSION SELECTOR (AUTOMATIC) THAT HAS SLIPPED SO THAT THERE IS NO PARK. PARK NOW OPERATES AS REVERSE, REVERSE AS NEUTRAL, NEUTRAL AS DRIVE ETC. THERE IS NO LONGER A WAY TO REACH 1ST GEAR AND THE CAR WILL ROLL WHEN IT IS IN PARK. THE CAR IS IN THE DAIMLER CHRYSLER SHOP NOW AND NOTHING WAS DONE TO CAUSE THIS EXTREMELY DANGEROUS FAILURE. *NM

Exterior Lighting › Brake Lights
Filed Feb 10, 2006GA

I WOULD LIKE TO REPORT A DEFECT IN 1999- 2001 JEEP GRAND CHEROKEE REAR BRAKE LIGHTS. 90% OF ALL OF THE STATED MODELS WILL HAVE FAILURE OF THE BRAKE LIGHTS DUE TO A DESIGN FLAW IN THE CONTACT AND LOCKING MECHANISM THAT KEEPS THE BULB LOCKED IN PLACE. I HAVE REPLACED THE BULB AND THE REAR LIGHT ASSEMBLY ONLY TO HAVE THE SAME THING HAPPEN AGAIN. WHEN THE HEADLIGHTS ARE ON AND THE BRAKES ARE APPLIED THE REAR BRAKE LIGHT OR LIGHTS WILL FAIL TO LIGHT UP BECAUSE THE DEFECTIVE LOCKING MECHANISM WON'T ALLOW THE ELECTRICAL CURRENT TO MAKE TO THAT PARTICULAR BULB. THIS CAUSES AN INCREASE RISK OF THESE SUV'S BEING HIT FROM BEHIND BECAUSE THE LIGHTS ARE NOT WORKING PROPERLY. I HAVE SEEN NUMEROUS OTHER MODELS WITH THE SAME PROBLEM AND IT IS ALMOST LAUGHABLE. BUT ON A SERIOUS NOTE WHEN DRIVING ON DARK AND HILLY ROADS MAKING SURE THE BRAKE LIGHTS ARE WORKING EFFECTIVELY COULD SAVE SOMEONE FROM BEING HURT. *NM

Seats › Front Assembly › Recliner
Filed Jan 23, 200687,000 milesCT

DRIVER'S SEAT FRAME BROKE, CAUSING THE SEAT TO WOBBLE AND MAKE THE VEHICLE DIFFICULT TO OPERATE SAFELY. COST TO REPAIR WAS $750.*AK

Engine and Engine Cooling › Cooling System › Fan
Filed Jan 23, 2006MA

WE PURCHASED A NEW $41,000. 2000 JEEP GRAND CHEROKEE LIMITED. AFTER ONE SEASON THE HEAT ON THE PASSENGER SIDE FAILED TO PRODUCE ANY HEAT, ONLY COLD AIR. WE WERE TRAVELING TO MICHIGAN WHEN WE DISCOVERED THIS PROBLEM. MY WIFE WAS NOT HAPPY TRAVELING WITH A BLANKET OVER HER ENTIRE BODY FOR OUR 2500 MILES TRIP. THE DEALER FIXED THE PROBLEM THE FIRST YEAR. HOWEVER, THE FOLLOWING YEAR, THE SAME THING HAPPENED AGAIN. THERE HAS BEEN MANY ATTEMPTS TO FIX THE PROBLEM EACH YEAR SINCE 2002. THEY WERE TRYING TO FIX THE PROBLEM WITH UT TAKING THE DASHBOARD APART, IT WOULD COST THEM TOO MUCH TO DO THAT., WE KEPT TAKING THE VEHICLE BACK TO THE DEALERSHIP(FOR THE SAME PROBLEM 10 TIMES. I HAVE A HISTORY REPORT OF ALL MAINTENANCE & REPAIRS. FROM THE WINTER OF 2002 UP UNTIL THIS WINTER 2005 WE HAVE HAD THE SAME CHRONIC PROBLEM WITH THE HEAT. ITS WAS ALWAYS ON THE PASSENGER'S SIDE. THE DEALER FINALLY SAID THE PROBLEM WAS THE MIXING DOORS OF THE HEATING SYSTEM, AND IT WILL COST $800 TO FIX. WE HAD BEEN CHARGED A $100 DEDUCTIBLE EACH TIME THE DEALER SAID IT WAS FIXED. NOW THAT THEY HAVE PUT US OFF ALL THIS TIME, OUR 5 YEAR EXTENDED WARRANTY HAS EXPIRED. WE DIDN'T NEED HEAT IN OCTOBER, SO WE DIDN'T KNOW THERE WAS THE PROBLEM AGAIN THIS YEAR. WE ONLY USE THE HEAT FOUR TO FIVE MONTHS OF THE YEAR. WHEN WINTER COMES AROUND WE EXPECT A $40,000 CAR TO HAVE HEAT. I AM 52 YEARS OLD, OWNED MANY CARS, AND NEVER HAD ANY PROBLEMS WITH THE HEATING SYSTEM LIKE I DO WITH THIS CAR. HOW CAN SOME MECHANISMS BREAK IN

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 19, 200648,590 milesCO

DT*: THE CONTACT STATED WHILE DRIVING AT 25 MPH THE BRAKES PULSATE AND AT 55 MPH THEY SHUDDER MAKING IT HARD TO CONTROL THE VEHICLE. THE DEALER HAS REPLACED THE CALIPERS AND ROTORS THREE TIMES. THE REPAIR DOES NOT REMEDY THE PROBLEM FOR MORE THAN 10,000 MILES. *NM UPDATED 2/7/2006 - *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jan 14, 2006KS

I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4WD. I HAD BEGUN TO NOTICE A SHUDDER WHEN BRAKING AND TOOK THE VEHICLE TO MY LOCAL REPAIR SHOP (MIDAS). THEY ADVISED ME THAT I WOULD NEED NEW ROTORS, PADS, AND CALIPERS ON AT LEAST THE FRONT BRAKES. THEY ALSO TOLD ME THAT THIS IS A RECURRING PROBLEM WITH JEEPS AND THAT A TECHNICAL SERVICE BULLETIN HAD BEEN GIVEN TO THEM REFERRING THEM TO THIS PROBLEM. WHAT I DON'T UNDERSTAND IS; IF THIS IS A PROBLEM THAT JEEP KNOWS ABOUT AND THE BRAKING SYSTEM THAT IS SAFETY RELATED, THEN HOW CAN IT NOT BE A RECALL. THE MECHANIC TOLD ME THE CALIPERS HAVE A PROBLEM OF 'STICKING', CAUSING UNEVEN ROTOR WEAR AND SHOE FAILURE. I BOUGHT THE VEHICLE USED LESS THAN A YEAR AGO, AND NOW HAVE NO REAL RECOURSE TO GET THE PROBLEM FIXED. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Jan 10, 200668,000 milesTX

1. NORMAL DAY ACTIVITIES SUCH AND USING THE LOCK OR UNLOCK BUTTON ON THE DOOR PANEL OR REMOTE CONTROL TO UNLOCK OR LOCK THE DOORS. 2. THE DOOR FAILS TO LOCK OR UNLOCK THE DOOR AND IT MAKES A LOUD BUZZING NOISE. SOUNDS SIMILAR TO A DUCK QUACK, IT IS VERY LOUD. THIS CAN INTERFERE WITH THE CHILD SAFETY LOCK FUNCTIONING PROPERLY. 3. THE DRIVER'S REAR DOOR LOCK ACTUATOR HAS FAILED AND NEEDS TO BE REPLACED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 10, 200686,800 milesMN

BREAK FAILURE WHILE DRIVING DOWN A MOUNTAIN. WE HAD NO WARNING OF THIS PROBLEM UNTIL WE STARTED DESCENDING A MOUNTAIN IN ARIZONA. THE BRAKES STARTED TO "CHATTER" AND DIDN'T HOLD. I PUT THE CAR INTO 2ND GEAR AND WAS ABLE, BARLEY, TO KEEP CONTROL. WE BROUGHT THE CAR INTO A JEEP DEALER SEVERAL DAYS LATER AND THEY TOLD US THE ROTORS AND BRAKE PADS WERE TOTALLY GONE ON BOTH FRONT TIRES. WE HAD THEM REPLACED. WE'VE HAD THIS PROBLEM BEFORE AND IN FACT, HAD THE BRAKES REPLACED JUST SIX MONTHS AGO. THIS WAS THE FOURTH TIME WE'VE REPLACED BRAKES ON THIS VEHICLE. *JB

Steering › Gear Box (other Than Rack and Pinion)
Filed Dec 29, 200567,000 milesCA

DT: THE CONTACT STATES THERE IS AN NHTSA RECALL, CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Dec 8, 200555,000 milesIN

2000 JEEP GRAND CHEROKEE LAREDO - FRONT DOOR LOCKS STARTED TO BUZZ AND WOULD NOT WORK PROPERLY. SAFETY ISSUE LIVING IN A CITY, I WANT TO BE ABLE TO LOCK MY DOORS WHEN DRIVING OR PARKING IN A PUBLIC AREA. *JB

Latches/Locks/Linkages
Filed Nov 21, 2005TX

DT: CONTACT STATED THE PASSENGER FRONT DOOR WILL NOT UNLOCK MANUALLY OR AUTOMATICALLY. THERE WAS NO PRIOR WARNING. ALSO, WHEN PUSHING THE BUTTON TO UNLATCH SEAT BELT THE BUTTON WAS HARD TO PUSH. THIS OCCURRED WITH THE DRIVER AND PASSENGERS SEAT BELTS. SHE CONTACTED THE DEALER, AND THEY OFFERED NO FREE REMEDY. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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