Page 13 of 29 · complaints 601–650 of 1,447

2000 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Exterior Lighting
Filed Dec 20, 200688,450 milesAZ

ABOUT EVERY YEAR THE TAILLIGHT/BRAKE LIGHT SOCKETS CORRODE AND THE LIGHTS QUIT FUNCTIONING. CLEANING THEM SOLVES THE PROBLEM. WE LIVE IN PHOENIX AREA AND SO MOISTURE IS NOT A FACTOR. *JB

Electrical System › Ignition › Module
Filed Dec 20, 200685,359 milesAZ

THE ENTIRE ELECTRICAL SYSTEM SUDDENLY FAILED. THIS HAPPENED 4 TIMES, 3 TIMERS WHILE VEHICLE AS RUNNING AND TWICE AFTER THE DEALER "FIXED" IT. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Dec 19, 200678,297 milesNJ

TL*- THE CONTACT RECEIVED A RECALL LETTER REGARDING HER 2000 JEEP CHEROKEE REGARDING THE ELECTRIC RADIATOR FAN. THE CONTACT STATES THAT SHE HAS HAD THIS REPAIR DONE ON THE ENTIRE ELECTRIC RADIATOR FAN BACK ON JULY 27,2006. THE CONTACT STATES THAT SHE SENT A LETTER TO CHRYSLER REGARDING THIS REPAIR ORDER AND WAS TOLD THAT THEY WILL NOT REIMBURSE HER FOR HER REPAIR ON THE ENTIRE ELECTRIC RADIATOR FAN. THE CONTACT SAID THAT CHRYSLER SAID THEY WILL NOT REIMBURSE HER BECAUSE THE MOTOR WENT BAD INSTEAD OF THE BLADE, BUT IF THE BLADE HAD GONE BAD THEY WOULD HAVE REIMBURSED HER. THE CONTACT WOULD LIKE TO HAVE REIMBURSEMENT FOR THE PARTS AND LABOR BUT WOULD BE HAPPY IF CHRYSLER WOULD REIMBURSE HER FOR THE PARTS. THE CONTACT HAS A PROBLEM THAT CHRYSLER STATED THAT THEY SAID, IF THE BLADES HAD SHATTERED AND CREATED MORE DAMAGE TO THE MOTOR REIMBURSEMENT WOULD BE IN ORDER. THE CONTACT HAS PROVIDED THE INVOICE OF REPAIR AND THE LETTER TO DAIMLER CHRYSLER ABOUT THE REIMBURSEMENT FOR REPAIRS. UPDATE 05/04/07*TR

Engine and Engine Cooling › Cooling System › Fan
Filed Dec 19, 200692,000 milesIN

TL*- THIS COMPLAINT IS REGARDING NHTSA CAMPAIGN ID NUMBER : 06V199000. THE CONTACT STATES THAT SOMETIME IN THE BEGINNING OF JULY, WHILE STOPPED AT AN INTERSECTION HE HEARD A LOUD NOISE. HE PULLED OVER AND COULD SEE THAT THERE WAS ANTI-FREEZE LEAKING FROM HIS VEHICLE AND ALSO THAT HIS ELECTRIC FAN CAME APART. THE CONTACT TOOK THE VEHICLE INTO THE DEALERSHIP AND PAID FOR THE REPAIR. THE CONTACT REALIZED AFTER HIS REPAIR WAS COMPLETED THAT THERE WAS A RECALL FOR HIS VEHICLE. THE CONTACT IS LOOKING TO GET REIMBURSED FOR HIS REPAIR DONE ON HIS VEHICLE AND STATES THAT THE MANUFACTURER HASN'T GOTTEN BACK TO HIM REGARDING REIMBURSEMENT. IF ANY INVOICES FOR REPAIR ARE NEEDED CONTACT CAN PROVIDE A COPY.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 19, 200675,000 milesMD

1) NO SIGN OF FAILURE, JUST HAPPENED OUT OF NO WHERE 2)NO HEAT FROM PASSENGER SIDE OF VEHICLE AT ALL, NO FLOOR HEAT, NO FRONT VENT HEAT, AND MOST IMPORTANTLY, NO WINDSHIELD DEFROST HEAT, CAUSING A LOT OF FOG AND POOR VISIBILITY DURING THESE COLD MONTHS... 3)HAVE NOT DONE ANYTHING TO FIX ISSUE, COST OF REPLACEMENT PARTS AND LABOR IS $2000, DOWN TIME OF VEHICLE IS 2 DAYS TO FIX...A LOT OF WORK FOR A NOVICE LIKE MYSELF. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Dec 17, 200692,350 milesAZ

HEATER DOES NOT WORK ON THE DRIVERS SIDE, COST TO FIX IS RIDICULOUS AND I CANNOT BELIEVE THAT SOMETHING THIS EXPENSIVE HAPPENS SO OFTEN ON THIS VEHICLE. I HAVE READ DOZENS OF ACCOUNTS FROM OTHER WJ JEEP OWNERS HAVING THIS PROBLEM! *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 15, 200610,000 milesCA

WE EXPERIENCED EXTREME PULSING AND JERKING WHILE APPLYING OUR BRAKES. THIS PROBLEM MANIFESTED AT ABOUT 10,000 MILES. WE HAD THE PROBLEM REPAIRED (DEALER SAID THE ROTORS WERE WARPED). THIS PROBLEM IS NOW OCCURRING AGING AT 20,000 MILES. THE PULSING IS EXTREME AND WE ARE NOT CONFIDENT IN THE SAFETY OF OUR BRAKES. WE ARE NOW FORCED TO PAY AGAIN TO HAVE THIS REPAIRED. JEEP ISSUED A TSB BUT NOT A RECALL - THIS IS A VERY COMMON PROBLEM AND DIRECTLY RELATES TO THE SAFETY OF THEIR VEHICLE. THEY SHOULD ISSUE A RECALL AND FIX THE PROBLEM FOR EVERYONE. A CLASS ACTION LAWSUIT HAS BEEN FILED AS THIS PROBLEM IS SO PREVALENT YET JEEP REFUSES TO TAKE RESPONSIBILITY. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Dec 12, 200658,900 milesOH

THE BLEND DOORS HAVE FAILED 2X. THIS IS EXTREMELY DANGEROUS AS I NO LONGER HAVE DEFROST ON THE FRONT WINDSHIELD. THIS COSTS OVER $1000 TO FIX. THE BLEND DOORS HAVE FLAPS TO CONTROL THE HOT AND COLD AIR FOR THE HVAC. MINE WAS STUCK ON COLD, AND THERE IS NO WAY TO DEFROST MY CAR. I CAN NOT AFFORD ANOTHER $1000. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Dec 11, 200660,000 milesGA

NO ONE WAS KILLED, POTENTIAL LOCK OUT OF VEHICLE. *NM

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 10, 200656,000 milesCO

NO HEAT FROM PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. BLEND DOOR ISSUE. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Dec 6, 200658,000 milesCA

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL, #06V199000 ON THE VEHICLE REGARDING THE COOLING SYSTEM; FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Electrical System
Filed Dec 4, 2006GA

WHEN THE LIGHTS ARE ON, THE BRAKE LIGHTS GO OUT WHEN THE BRAKE PEDAL IS USED. MY MECHANIC TOLD ME THE DEALERSHIP HE BOUGHT PARTS FROM TOLD HIM THIS IS A KNOWN PROBLEM WITH JEEP. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 4, 200612,000 milesOH

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH UNDER NORMAL ROAD CONDITIONS, THE BRAKES FAILED TO WORK. THE SERVICE DEALER REPLACED THE RIGHT AND LEFT ROTORS. THE ROTORS WERE REPLACED EVERY 12,000 MILES. UPDATE 4/23/07 *TR

Electrical System › Wiring › Interior/Under Dash
Filed Dec 2, 2006CA

UNDER DASH AIR CONDITION/HEATER MODULE MELTED WIRES AND THE MODULE IT SELF. REPLACE WITH PARTS IT MELTED SECOND TIME AND DRIVER SIDE HEATER AND AIR CONDTIONER WORKS PASSENGER SIDE AIR CONDITIONER WORKS BUT NOT THE HEATER. REPLACED DAMAGED PARTS THIRD TIME WITH REPAIR KIT STILL DRIVER SIDE HEATER AIR CONDITIONER WORKS AND PASSENGER SIDE ONLY AIR CONDITIONER. I AM AFRAID IT IS A ON GOING PROBLEM AND ONE DAY IT MIGHT COUGHT FIRE. IN PAST SIX YEARS I DID NOT HAD A WORKING AIR/HEATER FOR ABOUT THREE YEARS WHEN UNDER WARANTY TOOK IT TO THE DEALER BUT THEY DID NOT FIX IT SAYIN IT WILL COST ME TOO MUCH MONEY. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 29, 2006123,000 milesMI

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THERE WAS A WHINING NOISE COMING FROM THE FRONT OF THE VEHICLE. SHORTLY THEREAFTER, THE HEAT GAUGE SPIKED TO 300. THE VEHICLE WAS STOPPED, AND THE ENGINE COMPARTMENT WAS INSPECTED. THE FLUID IN THE RADIATOR WAS AUDIBLY BOILING, AND THE COOLING FAN HAD CEASED TO FUNCTION. THE VEHICLE WAS THEN DRIVEN BACK TO THE RESIDENCE. THE VEHICLE WAS NOT SEEN BY A DEALER. THERE WAS A NHTSA RECALL# 06V199000, WHICH PERTAINS TO THE COOLING FAN. THE VEHICLE WAS NOT INCLUDED IN THE VEHICLE DUE TO THE VIN.

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 28, 200661,000 milesNV

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V199000 ON THE VEHICLE REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Fuel System, Gasoline › Fuel Injection System
Filed Nov 28, 200680,000 milesOR

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OPERATED AT A REDUCED SPEED, AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE FUEL INJECTORS WERE DROPPING AT DIFFERENT TIMES INSTEAD OF TOGETHER, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED.

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 27, 200698,009 milesFL

ON SUNDAY SEPTEMBER 4, 2005 WHILE RETURNING FROM A 220 MILE TRIP THE RADIATOR FAN ON OUR 2000 JEEP GRAND CHEROKEE FRACTURED AND SEPARATED, CAUSING RUPTURE OF RADIATOR, COOLANT LOSS AND RAPID OVERHEATING. THE VEHICLE WAS TOWED TO FIRESTONE AUTO REPAIR WHERE THE RADIATOR, FAN AND SHROUD ASSEMBLY WERE REPLACED. THE VEHICLE WAS PICKED UP ON SEPTEMBER 7, 2005. IT BECAME APPARENT WHEN LEAVING FIRESTONE THAT THE TRANSMISSION HAD SUFFERED DAMAGE AS A RESULT OF THE OVERHEATING. THE VEHICLE WAS TAKEN TO PANHANDLE TRANSMISSION WHERE A REBUILT TRANSMISSION WAS INSTALLED. A RECALL NOTICE WAS ISSUED BY DAIMLER-CHRYSLER IN OCTOBER 2006. INVOICES, CREDIT CARD STATEMENTS AND CANCELED CHECK WAS SUBMITTED TO DAIMLER CHRYSLER AS PROOF OF DEFECT AND SUBSEQUENT DAMAGE REPAIR. DAIMLER-CHRYSLER REIMBURSED THE COST OF THE FAN, RADIATOR AND SHROUD REPLACEMENT ON NOVEMBER 16, 2006 IN THE AMOUNT OF $1003.89 BUT NO REIMBURSEMENT FOR THE DAMAGE CAUSED TO THE TRANSMISSION ($1350.00) DUE TO RADIATOR FAILURE AND RAPID OVERHEATING OF THE TRANSMISSION COOLANT SYSTEM. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 26, 200638,625 milesNJ

BRAKE PULSATION AND HEAVY VIBRATION DURING NORMAL BRAKING. THIS IS DUE TO DEFECTIVE BRAKE COMPONETS I.E. WARPING OF ROTORS CAUSED BY HEAT FRICTION FROM INFERIOR METAL AND OR MANUFACTURING PROCESS. THE CLASS ACTION SUIT FILED AGAINST DAIMLER/CHRYSLER ONLY COVERS VEHICLES THAT WERE UNDER THE STANDARD WARRANTY PERIOD. ALTHOUGH D/C ISN'T ADMITTING GUILT, THE PROPOSED SETTLEMENT WILL COVER ONLY THOSE VEHICLES THAT QUALIFY UNDER THEIR RULES. THE ATTORNEYS FOR THE SETTLEMENT CLASS DID NOT LITIGATE A CLAIM OR EVEN CONTEST THE RIGHTS OF THE CLASS MEMBERS WHO WERE NOT COVERED BY THE WARRANTY WHEN THE FAILURES OCCURRED. ALL OF THE CLASS MEMBERS WHO HAD THIS PROBLEM NEED TO BE COMPENSATED FOR THESE REPAIRS. YOUR AGENCY NEEDS TO TAKE ACTION AND REVIEW ALL OF THE DATA AND EVIDENCE THAT PROVES THIS IS A SERIOUS ISSUE, AND EITHER HAVE A RECALL OR ASK D/C TO REPAIR ALL OF THE DEFECTIVE VEHICLES, BEFORE THESE PARTS TOTALLY FAIL AND CAUSE DEATH OR INJURY! *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 21, 200665,000 milesND

DT*: THE CONTACT STATED THERE WERE NO PROBLEMS WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 06V199000 ON THE VEHICLE REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Nov 16, 200666,000 milesIL

DT*: THE CONTACT STATED THE ENGINE WOULD OVER HEAT WHILE THE VEHICLE WAS IN THE STAND STILL POSITION ON A FREQUENT BASIS. ON ONE OCCASION, THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE RADIATOR FAN RELAY SWITCH HAD TO BE REPLACED. THE CONTACT HAD THE PART REPLACED. ALSO, WHILE TRAVELING 40 MPH, THE VEHICLE HAD AN EXTENDED STOPPING DISTANCE ON NORMAL ROAD CONDITIONS WHEN THE BRAKES WERE APPLIED NORMALLY. THE BRAKE LIGHTS DID NOT SIGNAL ANY WARNING PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED. THE CONTACT REPLACED THE PART, WHICH CORRECTED THE PROBLEM.

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 16, 2006MD

CONSUMER COMPLAINT CONCERNING THE 2000 GRAND CHEROKEE SAFETY RECALL F25 ELECTRIC RADIATOR FAN. *TS THE CONSUMER IS SEEKING REIMBURSEMENT, BECAUSE SHE ALREADY HAD THE PART REPLACED. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 15, 2006139,950 milesOH

FAN BLADE CAME APART BREAKING THROUGH SHROUD AND DAMAGING RADIATOR. *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 14, 200674,000 milesTN

DT*: THE CONTACT STATED RECALL # F25 FOR ELECTRIC RADIATOR FAN WAS RECEIVED AFTER THE FAN HAD FRACTURED AND BEEN REPLACED. THE PAPERWORK HAD BEEN SUBMITTED TO THE MANUFACTURER FOR REIMBURSEMENT. AFTER 4 WEEKS THE MANUFACTURER WAS CONTACTED AGAIN AND ASKED WHEN THE REFUND WOULD BE SENT OUT. THE CONTACT WAS INFORMED THE PAPERWORK HAD BEEN RECEIVED, BUT HAD NOT BEEN REVIEWED AND WOULD TAKE UP TO 8 WEEKS.

Air Bags › FrontalCrash1 injured
Filed Nov 14, 2006AL

I WAS IN A CAR WRECK INVOLVING MYSELF AND ANOTHER VEHICLE, WHEN A THIRD VEHICLE CHOSE TO STOP FOR NO APPARENT REASON IN AN INTERSECTION WITH A GREEN LIGHT. WE WERE TRAVELING AT MAYBE 40 MILES PER HOUR. I DIDN'T HAVE ENOUGH TIME TO REACT AND RAN SQUARELY INTO THE BACK OF THE TRUCK IN FRONT OF ME. MY AIRBAG FAILED TO DEPLOY. I WAS WEARING MY SEAT BELT, BUT NOT PROPERLY, AS THE SHOULDER BELT WASN'T ACROSS MY CHEST. HOWEVER, WHEN THE AIRBAG FAILED TO DEPLOY, MY HEAD SLAMMED INTO THE STEERING WHEEL, CAUSING INJURY. I HAVE CONTUSIONS TO MY UPPER JAW, THE LOWER HALF OF MY NOSE, MY UPPER LIP, AND CHIN. MY FRONT TEETH WERE KNOCKED LOOSE, AND IT IS UNKNOWN YET IF THEY WILL BE ABLE TO RECOVER, A ROOT CANAL MIGHT HAVE TO BE DONE. I BROKE A FINGER ON MY LEFT HAND,, WHEN IT WAS ALSO SLAMMED INTO THE STEERING WHEEL. THE POLICE, EMT'S, AND FIREMEN ON THE SCENE WERE ALL DISCUSSING WHY MY AIRBAG FAILED TO DEPLOY. I FEEL LIKE IF IT WOULD HAVE INFLATED I WOULD NOT HAVE ANY FACIAL INJURIES AT ALL. THE ACCIDENT JUST OCCURRED YESTERDAY, SO I HAVE YET TO FIND OUT IF THERE WAS ANY MECHANICAL PROBLEMS CAUSING THIS FAILURE. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Nov 13, 200669,000 milesNC

DT*: THE CONTACT STATED THE VENTILATION WOULD NOT OPERATE ON THE DRIVER'S SIDE DISALLOWING THE DEFROSTER, HEATER AND AIR CONDITIONING TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE HEATER BOX NEEDED TO BE REPLACED TO CORRECT THE VENTILATION ISSUE.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Oct 31, 2006NV

THE REAR WINDOW AND TAILGATE REMAIN LOCKED EVEN AFTER UNLOCKING THE VEHICLE. IF YOU LOCK AND UNLOCK THE VEHICLE ENOUGH, THE REAR WINDOW AND TAILGATE WILL UNLOCK. THE LOCK SOUNDS AS IF IT IS "SPINNING". *NM

Engine and Engine Cooling › Cooling System › Fan
Filed Oct 30, 2006NC

CONSUMER COMPLAINT CONCERNING THE ELECTRIC RADIATOR FAN FAILURE. *TS THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE ACCORDING TO THE MANUFACTURER, NO FAN BLADES WERE PHYSICALLY BROKEN. THE CONSUMER STATED EVEN THOUGH NO FANS WERE BROKEN, HE STILL EXPERIENCED EXTREME ENGINE OVERHEATING. *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Oct 27, 200658,000 milesPA

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE STOPPED AND THE PEDAL WENT TO THE FLOOR, AND THE BRAKES BECAME INOPERABLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE BRAKE LINE. UPDATED 12/01/06.*JB

Service Brakes, Hydraulic
Filed Oct 26, 200627,200 milesCA

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH DOWN AN INCLINE ON SLICK WET ROADS, THE BRAKES SHUDDERED WHEN APPLIED LIGHTLY. PRIOR WARNING OF BRAKE PROBLEMS WAS GRADUAL. THE DEALER WAS NOTIFIED AND MENTIONED SIMILAR OCCURRENCES WITH OTHER CONSUMERS. THE CONTACT WAS DIRECTED TO THE TSB #0500302B AFTER THE DEALER CHECKED THE VIN # FOR RECALLS. NO RECALLS WERE FOUND BY THE DEALER. NO EXAMINATIONS OR REPAIRS HAVE BEEN MADE.

Engine and Engine Cooling › Cooling System › Fan
Filed Oct 25, 200688,700 milesVA

DT*: THE CONTACT STATED THE NHTSA LETTER FOR RECALL #06V199000 PERTAINING TO THE COOLING SYSTEM FAN WAS RECEIVED. A SERVICE DEALER WAS CONTACTED, WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE DUE TO A SHORTAGE, AND THE CONTACT WOULD BE PLACED ON A WAITING LIST WHILE THE PARTS WERE ORDERED. THE MANUFACTURER WAS THEN CONTACTED, WHO INFORMED THE CONTACT THAT THERE WERE STEPS BEING TAKEN TO CORRECT THE PROBLEM, HOWEVER THE CONTACT WOULD HAVE TO KEEP CHECKING WITH THE SERVICE DEALER FOR INFORMATION ON THE AVAILABILITY OF THE PARTS.

Engine and Engine Cooling › Cooling System › Fan
Filed Oct 25, 2006MO

GOT RECALL NOTICE FROM LOCAL DEALERSHIP OVER A MONTH AGO. HAVE TRIED VARIOUS TIMES TO GET VEHICLE REPAIRED BUT ALWAYS TOLD BY DEALERSHIP THAT THEY WERE UNABLE TO GET PARTS. VERY FRUSTRATING.

Engine and Engine Cooling › Cooling System › Fan
Filed Oct 25, 2006GA

CONSUMER COMPLAINT CONCERNING THE FAN CLUTCH FAILURE. *TS THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL RELATING TO THE SAME PROBLEM. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 23, 2006140,000 milesWI

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT END SHOOK. AN INDEPENDENT REPAIR SHOP REPLACED THE ROTORS FOUR TIMES, BUT THE PROBLEM RETURNED AFTER FOUR MONTHS.

Engine and Engine Cooling › Engine
Filed Oct 21, 200683,000 milesMI

JUST DISGUSTED WITH THE NUMBER OF REPAIRS I HAVE NEEDED TO MAKE TO THIS VEHICLE. IN THE LAST SIX YEARS THE FOLLOWING REPAIRS HAVE BEEN DONE: BRAKES REPLACED 3 TIMES AND NEED TO BE DONE AGAIN DOOR WINDOW MOTOR COOLING FAN, RADIATOR EVAPORATOR COILS HOOD LIFTERS-HOOD WILL NOT STAY UP DRIVERS DOOR CLUNKS STARTER COMPRESSOR LEAKING AXLE SEALS AND NOW I HAVE A CRACKED HEAD ON THE ENGINE. THE JEEP JUST FAILED OUT OF THE BLUE. GLAD I WAS CLOSE TO HOME. THIS VEHICLE IS A LEMON. BUY AMERICAN AGAIN--MOST LIKELY NOT. ARE OUR "AMERICAN" VEHICLES BEING BUILT WITH INFERIOR PARTS? OR ARE THEY PROGRAMMED TO BE OBSOLETE WITHIN A FEW YEARS? *NM

Exterior Lighting › Tail Lights
Filed Oct 20, 200698,000 milesOH

BOTH TAIL LIGHT ASSEMBLIES FAILED (BRAKE LIGHTS DO NOT WORK WHEN THE HEADLIGHTS ARE ON). THE FAILURE WAS DUE TO THE GROUND CONNECTION OF THE BRAKE LAMPS, WHICH IS PART OF THE TAIL LIGHT ASSY. THE ASSY IS NOT STRONG ENOUGH TO WITHSTAND THE BRAKE LIGHT BULBS WHEN SECURED AND CRACKS. THIS COMPROMISES THE GROUND CONNECTION AND THE LIGHTS DO NOT FUNCTION CORRECTLY. MUST REPLACE TAIL LIGHT ASSY. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 17, 200641,563 milesFL

DT*: THE CONTACT STATED THERE WAS FUEL LEAKING FROM UNDERNEATH THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THE LEAK ORIGINATED AT THE ROLLOVER VALVE. THE FUEL TANK WAS REPLACED, WHICH CORRECTED THE PROBLEM. THERE WAS A NHTSA RECALL# 00V195000, WHICH PERTAINED TO THE FUEL TANK ASSEMBLY. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 12/01/06. *JB

Seats
Filed Oct 16, 200650,000 milesAL

DT*: THE CONTACT STATED THE LOCKING MECHANISM FOR THE FRONT LEFT SEAT FAILED CAUSING THE SEAT TO SLIDE BACKWARDS WHILE DRIVING 40 MPH. THE SERVICE DEALER WAS NOTIFIED BUT NOT THE MANUFACTURER.

Seats
Filed Oct 14, 200660,000 milesOR

THE LEFT SIDE OF THE DRIVER'S SEAT BECAME DISENGAGED FROM THE FLOOR MOUNT BECAUSE A 2 1/2 " SECTION OF THE METAL SEAT FRAME INCLUDING THE MOUNTING BOLT FRACTURED AND BROKE AWAY FROM THE FRAME SO THAT THE 2 1/2" SECTION AND THE BOLT ARE STILL ATTACHED TO THE FLOOR MOUNT, BUT THE SEAT IS NOT. I REQUESTED THAT THE MANUFACTURER REPLACE OR REPAIR AS A SAFETY ISSUE, BUT BOTH THE DEALER AND THE MANUFACTURER SAID IT WAS BEYOND THE WARRANTY PERIOD AND THEY COULD NOT. THEY FAILURE APPEARS TO BE FROM METAL FATIGUE. THE SEAT HAS NEVER BEEN SUBJECTED TO UNUSUAL STRESS OR WEIGHT. I AM THE ONLY DRIVER AND WEIGH ~180 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT THAT WOULD HAVE PUT ADDITIONAL FORCE AGAINST THE SEAT. THE SEAT JUST STUCK ONE DAY SO YOU COULD NOT MOVE THE SEAT FORWARD OR BACK, AND THE SEAT BEGAN TO SQUEAK WHICH APPARENTLY WAS DUE TO THE FRAME CONTAINING THE MOUNTING BOLT BREAKING. *NM

Exterior Lighting › Brake Lights
Filed Oct 11, 2006WA

FAILURE OF BRAKES LIGHTS, TAIL LIGHTS WHEN CHECKED WERE DUE TO OVER HEATED POWER STRIPS IN MY 2000 JEEP GRAND CHEROKEE. COULD CAUSE FIRE AND NOW HAVE TO REPLACE BOTH STRIPS AT 200$ EACH PLUS 150$ LABOR-THIS IS ALL FROM POOR DESIGN THE LIGHT BULBS PLUG INTO A BLACK POWER STRIP THAT ACTUALLY HEATS UP FROM THE BULBS MELTING THE POWER STRIP-CAUSING LIGHTS TO NOT WORK-BULBS STILL WORK WHEN TESTED,BUT DUE TO MELTING OF THE BLACK STRIP THE CONNECTION DOESN'T WORK. DEALER DOES NOTHING BUT CHARGE US TO FIX. CONSUMER PAYING FOR BAD DESIGN, NOT OVER USAGE OR ANY OTHER PROBLEM. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Oct 10, 200669,000 milesNC

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON DRY ASPHALT ROAD CONDITIONS, THE WHEELS LOCKED UP. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT CALIPER LOCKED. THE SERVICE DEALER RECOMMENDED THAT THE CONTACT CALL NHTSA FOR POTENTIAL RECALL INFORMATION BEFORE PROVIDING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT AGREED TO KEEP THE OLD PARTS AFTER THE REPAIR.

Exterior Lighting › Headlights
Filed Oct 2, 200630,000 milesFL

DT*: THE CONTACT STATED THE VEHICLE'S HEADLIGHTS AND TAILLIGHTS BURNED OUT AND HAD TO BE REPLACED. THE TAILLIGHTS WERE CHANGED THREE TIMES. THE HEADLIGHTS ALSO FOGGED UP AND THE CONTACT ESTIMATED ONLY 50 PERCENT OF THE LIGHT WAS VISIBLE TO THE DRIVER.

Electrical System › Wiring
Filed Oct 1, 2006100,000 milesCA

MAIN ENGINE WIRING HARNESS INSULATION MELTED AT THE CONNECTORS TO THE FUEL INJECTORS CAUSING MULTIPLE FUEL INJECTOR MISFIRES. THE PROBLEM CAN BE CORRECTED WITH NEW CONNECTORS TO THE INJECTORS HOWEVER CHRYSLER CORP. ONLY SELLS THE ENTIRE HARNESS AT A COST OF $1800.00.*JB

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 27, 2006127,865 milesCA

MY FAN MODULE IS BAD IN MY 2000 JEEP GRAND CHEROKEE LIMITED 4 X 4, BUT I HAVE NOT RECEIVED A RECALL NOTICE, EVEN THOUGH IT FALLS IN THE RIGHT TIME PERIOD OF THE SAFETY RECALL NOTICE. *JB

Electrical System
Filed Sep 24, 200690,000 milesTX

OVER THE PAST 6 MONTHS AT RANDOM THE BRAKE LIGHTS SEEM TO BURN OUT. IT MIGHT BE THE LEFT SIDE ONE WEEK AND THE RIGHT THE NEXT. NEW BULBS OFTEN LAST BETWEEN 1 HOUR AND 3 WEEKS. THE LOCAL DEALERSHIP TELLS ME THAT ELECTRICAL WIRING PROBLEMS ARE OFTEN VERY HARD TO FIX. *NM

Air BagsCrash1 injured
Filed Sep 19, 200677,000 milesWI

ON SEPTEMBER 14, 2006, MY WIFE WAS INVOLVED IN A SERIOUS ACCIDENT IN OUR JEEP GRAND CHEROKEE RESULTING IN COMPLETE LOSS OF THE VEHICLE AND NON-LIFE-THREATENING INJURIES TO HER. MY TWO CHILDREN, AGES 3 AND 4, WERE IN THE VEHICLE, PROPERLY RESTRAINED IN CARS EATS AND INCURRED NO INJURIES. SHE WAS TRAVELING AT APPROXIMATELY 40 MPH, ACCELERATING FROM A STOP, AND HIT THE REAR END OF A TRUCK PARKED IN THE MIDDLE LANE OF A THREE LANE MAJOR ROAD. THE IMPACT TOTALED THE VEHICLE; HOWEVER, THE AIRBAGS FAILED TO DEPLOY. THE FAILURE OF AIRBAGS IN A HEAD-ON IMPACT AT 40 MPH WOULD SEEM TO BE A SERIOUS SAFETY CONCERN FOR THE MANUFACTURE AND PERHAPS SHOULD BE INVESTIGATED TO DETERMINE IF THERE IS A DEFECT IN THE MODEL OR IF THIS WAS AN ISOLATED INCIDENT. *JB

Wheels › Multi Piece
Filed Sep 18, 2006OH

TIE RODS, WHEEL BEARINGS, BALL JOINTS, FAN CLUTCH, SHORTED ENGINE COMPARTMENT WIRING HARNESS, FUEL PUMP ASSEMBLY ALL GONE WRONG FROM TIME OF PURCHASE; JANUARY 2000/BRAND NEW TO SEPT. 2006...SOME PD. UNDER WARRANTY OTHERS AFTER 2004 NOT; EVEN THOUGH THE DEFECTS USUALLY DO NOT HAPPEN TO A JEEP GRAND CHEROKEE/FULLY LOADED. THE LAST STRAW WAS THE BALL JOINTS; WE ASKED IF SOME FORM OF RECALL SHOULD OF BEEN DONE AND THEN ASKED FOR A REIMBURSEMENT BECAUSE MY WIFE'S' 2004 JEEP LIBERTY LIMITED HAD A RECALL ON IT'S BALL JOINTS/LOWER ONES SO AFTER HAVING MINE REPLACED LAST FRIDAY 9/15/2006 WE ASKED ABOUT THE GRAND CHEROKEE AND IT'S BALL JOINTS; WE ALSO UPDATED ON ALL THE DEFECTS WE'VE HAD TO CORRECT AND WONDERED IF IT WASN'T A EXPENSIVE LEMON...$35,000.00 IS WHAT I PAID. WE CALLED CHRYSLER MAIN CUSTOMER SERVICE AND WAS ONLY TOLD WERE SORRY, THE AGE OF THE JEEP AND PAST WARRANTY...WHAT DOES THAT HAVE TO DO WITH ALL THE PAST DEFECTS SINCE 2000 AND THE FACT WE TRIED THEIR CUSTOMER SERVICE IN 2002 AND GOT NO WHERE AGAIN. NO MATTER THE AGE OF THE VEHICLE...SAFETY IS SAFETY. AND IF BALL JOINTS GO BAD FOR NO REASON AND HAVE TO BE REPLACED THEN, IT SHOULD GO AS A SAFETY CONCERN FOR ALL THEIR VEHICLES. *JB

Exterior Lighting › Tail Lights
Filed Sep 14, 2006VA

THERE HASN'T BEEN A ACCIDENT IN MY VEHICLE BUT THERE IS A KNOWN ISSUE WITH THE DRIVER'S SIDE TAIL LIGHT ON MY 2000 JEEP GRAND CHEROKEE. I HAVE NOTICED ALL THE ONES AROUND THE SAME MODEL THE SAME PROBLEM EXISTS. THIS IS A PROBLEM THAT HAS GOTTEN ME PULLED OVER ONCE RECENTLY WITH NO TICKET ISSUED. I HAD IT LOOKED AT BEFORE IT IS NOT THE BULB THIS SEEMS TO BE A VEHICLE DEFECT SINCE AS I SAID BEFORE IT ISN'T JUST HAPPENING TO MINE. THIS COULD END UP CAUSING SOMEONE A BAD WRECK AT NIGHT IF THE OTHER LIGHT WERE TO BLOW WITHOUT YOU KNOWING. I HAVE ALREADY CONTACTED JEEP THEY BLEW ME OFF WITH NO HELP. *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 29, 200640,000 milesTX

DT*: THE CONTACT STATED THE PLASTIC FAN BLADE SHATTERED AND BROKE INTO PIECES, WHICH CAUSED THE VEHICLE TO OVERHEAT. THERE WAS A NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Engine and Engine Cooling › Cooling System › Fan
Filed Aug 26, 200681,000 milesTX

CAR WAS PARKED. WHEN STARTED THERE WAS A CRASHING SOUND UNDER THE HOOD. THE ELECTRIC FAN BLADE BROKE LOOSE AND BROKE THE FAN SHROUD AND PUNCTURED THE RADIATOR. THE CAR WAS TOWED TO THE DEALER FOR REPAIRS. THIS FITS THE PENDING RECALL NUMBER F25. I REPORTED THIS TO CHRYSLER AND HAVE HAD NO REPLY. THE REPAIR COST $1300.00.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →