AIR CONDITIONER (A/C) BLOWING COLD AIR OUT OF ONE SIDE. *AK
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE RESISTOR THAT ALLOWED THE BLOWER MOTOR TO WORK THE AIR CONDITIONER /HEATER MELTED THE WIRING HARNESS AND THE RESISTOR ITSELF, WHICH AT ANYTIME COULD CAUSE A FIRE ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS MEANT THERE WAS NO AIR CONDITIONING OR HEAT FOR THE AUTOMOBILE NOR DEFROSTER SYSTEM. THE COMPANY WAS ON A BACK ORDER FROM WHAT I WAS TOLD BY 1400 PARTS. THE JUNK YARDS DID NOT HAVE THIS RESISTOR, AND AFTER $180 AT NAPA I WAS ABLE TO GET ONE, AND THAT WAS HARD TO FIND ,AND I DIDN'T KNOW HOW LONG THIS ONE WILL LAST. AFTER RECEIVING THE PART THE BOX CONTAINED A HARNESS AND RESISTOR, THE HARNESS HAD ABOUT 10 PLUGGING TO WHERE I BELIEVE I WILL HAVE TO TEAR THE WHOLE DASHBOARD APART JUST TO CONNECT THIS HARNESS. I BELIEVE THIS SHOULD BE A RECALL FOR A FIRE HAZARD. AND TELL ME WHY CHRYSLER ISN'T SELLING THIS PART.*AK
BLEND DOOR FAILURE ON 2000 JEEP GRAND CHEROKEE. CLIMATE CONTROLS NO LONGER WORK, INCLUDING DEFROST/DEFOG VENTS, CAUSING DANGEROUS SITUATIONS. *AK
2000 JEEP GRAND CHEROKEE AIR CONDITIONING EVAPORATOR FAILURE WITH FREON LEAKING INTO VEHICLE. FREON DISPLACED OXYGEN AND CAUSED THE DRIVER TO BECOME DROWSY. *AK
I PURCHASED A 2000 JEEP GRAND CHEROKEE IN 2005 FROM A USED CAR DEALER IN ALBUQUERQUE. AT THAT TIME NO RECALLS OR REPAIRS OF ANY SAFETY RELATED DEFECTS WERE REVEALED TO ME. I RECEIVED A RECALL IN NOVENBER 2006 FOR COOLING FAN THAT I HAD ALREADY HAD DONE . DAIMLER/CHRYSLER REIMBURSED ME FOR SOME OF THE REPAIRS DONE. ON 4-17-07 I WAS NORTH BOUND ON UNSER APPROACHING LADERA, TRAFFIC WAS STOPPED AT THE RED LIGHT. I WAS TRAVELING THE SPEED LIMIT WHICH WAS POSTED AT 35 MPH. I PRESSED ON THE BRAKE PEDAL TO BEGIN SLOWING DOWN AND NOTHING HAPPENED. I THEN SLAMMED MY FOOT DOWN ON THE PEDAL IT WENT TO THE FLOOR AND I REAR ENDED A LARGE PICKUP AT THE INTERSECTION. THE AIR BAGS DID NOT DEPLOY, AND I DID NOT THINK THE SEAT BELT ENGAGED UNTILL I HIT THE STEERING WHEEL WITH MY STERNUM. MY INJURIES WERE MINOR, AND I ELT THE INJURIES OF THE PERSON I HIT WERE ALSO MINOR. THE REASON I BELIEVED THISWAS SO BECAUSE I WAS KNOCKED UNCONSICIENCE. AFTER SOME ADVICE FROM AN ATTOURNEY I CHECKED ONLINE FOR ANY SAFTY RELATED RECALLS ON THE VEHICLE. I WAS NOT SURPRISED TO FIND MANY. RECALL # 200002004 WAS A SEAT BELT RECALL, RECALL # 20060313 WAS A BRAKE SYSTEM RECALL, AND RECALL # 19991202 WAS A AIR BAG RECALL. THERE WERE MANY MORE I AM SURE YOU WERE AWARE OFF. MY CONCERN WAS FOR ANYBODY ELSE THATWAS DRIVING ONE OF THESE VEHICLES WITH THEIR FAMILIES IN THE CAR. IF MY WIFE OR DAUGHTER HAD BEEN IN THE VEHICLE WITH ME I AM SURE THEIR INJURIES WOULD HAVE BEEN MORE SEVERE. PLEASE LOOK INTO THIS VEHICLE, IT WAS N
AT THE TIME I WAS EXPERIENCING PROBLEMS FROM WARPED ROTORS WHICH CAUSED CAR AND STEERING WHEEL TO SHAKE VIOLENTLY ESPECIALLY WHEN EXITING OFF FREEWAY. MY ENGINE LIGHT WOULD COME ON INTERMITTENTLY. I WAS TOLD "THE TECH COULD NOT VERIFY AT THIS TIME. TECH TURNED OFF LIGHT". CAR WAS UNDER WARRANTY, 17,747 MILES AND TWO YEARS OLD. FIVE YEARS LATER, 58,968 MILES AND NO WARRANTY I HAVE ENGINE LIGHT ON AND TOLD," TORQUE CONVERTER FAULTY REQUIRES TRANSMISSION REMOVAL AFTER RUNNING SYSTEM SCAN". *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH THE VEHICLE BEGAN TO IDLE ABNORMALLY. APPROXIMATELY 10 MINUTES LATER THE VEHICLE SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE COMPRESSION RING WAS BUSTED ,AND THE HEAD GASKET, INTAKE/OUTTAKE MANIFOLD GASKET, AND WATER PUMP NEEDED TO BE REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE CONTACT RECEIVED RECALL # 06V199000 CONCERNING ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, AND STATED THAT THE MANUFACTURER SHOULD PAY FOR THE ENGINE DAMAGE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE ENGINE. THE CURRENT MILEAGE IS 14,900, AND THE FAILURE MILEAGE WAS UNKNOWN. *AK THE CONSUMER STATED IN THE RECALL LETTER THAT THIS PART (LBG4F250)MAY CAUSE RADIATOR AND OR ENGINE TO OVERHEAT. UPDATED 06/08/07 *TR
AIR CONDITIONER/HEATER BLOWER DOES NOT WORK. SEEMS TO BE THE SAME BLENDER DOOR PROBLEM AS HUNDREDS OF OTHER PEOPLE ON THIS WEBSITE HAVE: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P3. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON APRIL 12, 2007 THE VEHICLE BEGAN SMOKING UNDER THE HOOD AND PROCEEDED TO CATCH ON FIRE WHILE BEING WARMED UP. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE CONTACT CAN RETRIEVE A POLICE AND FIRE REPORT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE EXTERIOR, TAILGATE AND BRAKE LIGHT BULBS WERE INOPERABLE AND MUST BE REPLACED FREQUENTLY. THE DEALER STATED THAT THERE WERE FREQUENT TAIL LIGHT FAILURES WITH THIS MAKE AND MODEL JEEP. ON APRIL 15, 2007 THE TAIL GATE BULB LIGHT ASSEMBLY WAS REPLACED. HOWEVER, ITWAS CURRENTLY INOPERABLE. THE CURRENT AND FAILURE MILEAGE WERE 163,000. *AK
TODAY WHILE DRIVING THE 2000 JEEP GRAND CHEROKEE LIMITED THE HEATER STOPPED SENDING WARM AIR TO THE PASSENGER SIDE DEFROSTER AND HEAT OUTLETS, HAS DUAL ZONE CONTROLS. I SUSPECTED IT WAS A PROBLEM WITH THEGATESWHICH CONTROL THE AMOUNT OF WARM AIR TO ENTER THE PASSENGER CABIN. UPON RESEARCHING THE PROBLEM ON THE INTERNET IT APPEARED THIS WAS AN IDENTIFIED DEFECT AFFECTING MANY JEEP GRAND CHEROKEE OWNERS. THE PROBLEM WAS APPARENTLY NOT CORRECTABLE WITHOUT REPLACING THE GATES"AND ACTUATORS. I CALLED THE LOCAL DEALERSHIP, AND THEY ACKNOWLEDGE DIT IS A KNOWN PROBLEM , AND HAVE RECEIVED A TECHNICAL SERVICE BULLETIN ON THE ISSUE. ESTIMATED REPAIR COST WAS $1100 PLUS. IN MY OPINION MANUFACTURING DEFECTS SHOULD BE COVERED THROUGH A RECALL AND AT NO EXPENSE TO THE OWNER. *AK
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE WITH A CURRENT ODOMETER READING OF 106,000 MILES. THE CONTACT STATED THAT WHILE DRIVING UNDER NORMAL CONDITIONS IN REVERSE THE PASSENGER'S SIDE LOWER BALL JOINT FAILED. THE VEHICLE WAS TOWED TO THE DEALER, BYDEN MOTORS, AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 102,000.*AK THE TIE ROD WAS BAD. UPDATED 04/12/07. *JB
AFTER CRACKLING A WEIRD AIR ISSUES IN MY JEEP THE CLIMATE CONTROL SUDDENLY STOPPED FUNCTIONING CORRECTLY ALL TOGETHER. THISWAS GOING TO COST ME ROUGHLY $1,200 TO REPAIR, AND I READ ON THE INTERNET THAT THERE WAS MORE THAN ONE INCIDENT. AFTER 52,000 MILES SOMETHING CALLED A BLEND DOOR EFFECT TOOK PLACE. IF I KNEW THIS BEFORE I BOUGHT MY JEEP I WOULD HAVE AVOIDED IT LIKE THE PLAGUE.*AK
THE BLOWER MOTOR ON MY JEEP GRAND CHEROKEE LIMITED FAILED DUE TO A PROBLEM WITH DOORS IN THE HEATING/COOLING SYSTEM. THE REPAIR WILL COST $ 900 - 1,200.00 TO REPAIR. THERE WAS HEAT. THERE WAS COOLING. THERE WAS NO BLOWING TO SEND THAT AIR INTO THE VEHICLE COMPARTMENT. DEFROSTING OF WINDOWS WAS SLOW.THE CONDENSATION EVAPORATED ONLY AFTER THE AIR MOVED ITSELF. I CAN ONLY SWITCH TO "DEFROST", A MINIMAL ASSIST IN THE PROCESS. MY HUSBANDWAS UNWILLING TO DRIVE OR BE A PASSENGER IN THIS VEHICLE DUE TO THE DANGER CAUSED BY THE DEFROSTING PROBLEM (WE HAVE A HOME IN MN AND I WILL BE MOVING THERE SOON) OR DURING THE EXTREMES OF TEMPERATURE DURING WINTER AND SUMMER. THERE WAS A WEBSITE WITH A LONG LIST OF PEOPLE WITH THE SAME CLAIM. *AK
I HAVE A 2000 JEEP GRAND CHEROKEE. SINCE JULY 2004, THERE HAS BEEN PROBLEMS WITH THE POWER DOOR LOCK SOLENOIDS, ONE AFTER THE OTHER. AS OF THIS REPORTING, I HAVE HAD TO HAVE ALL THE POWER LOCK SOLENOIDS REPLACED, INCLUDING THE BACK HATCH WHICH WAS REPLACED THE MONDAY PRIOR TO THIS WRITING. THE PROBLEMS STARTED WITH THE REAR DOOR SOLENOIDS, LEFT DOOR FIRST, THEN THE RIGHT. PROBLEMS WERE SIGNIFICANT ENOUGH WITH THE REAR DOORS THAT THEY COULD NOT BE OPENED FROM THE OUTSIDE AFTER THEY FAILED - ONLY FROM THE INSIDE BY MANUALLY UNLOCKING THE DOOR (THE OUTSIDE DOES NOT HAVE A KEY SLOT). I HAVE INCURRED ALMOST $2,000 IN REPAIR COSTS OVER THE LAST 30 MONTHS REPLACING THE MECHANISMS. THE SAME REPAIR SHOP REPLACED ALL FIVE UNITS, AND ALL FIVE REPLACEMENTS ARE CURRENTLY FUNCTIONING. THEY FURNISHED ME THIS WEBSITE TO CONTACT DUE TO THE TROUBLE THAT I HAVE SEEN.*AK
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED WITH 116,000 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD, (2) NO DEFROST ON PASSENGER SIDE OF WINDSHIELD, (3) FOGGING OF FRONT PASSENGER WINDOWS AND WINDSHIELD,(4) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (5) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND NO HEAT IS PROVIDED FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND DOOR ASSEMBLY IS REQUIRED AT A COST OF APPROXIMATELY $1,350 INCLUSIVE OF 8 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 1999-2004 JEEP GRAND CHEROKEES.
I HAVE A 2000 GRAND CHEROKEE JEEP LIMITED THAT I PURCHASED NEW. IT WAS FAIRLY OK UNTIL 2003 AT ABOUT 60K MILES. THAT'S WHEN THE RADIATOR STARTING LEAKING. IT WAS REPLACED IN 2003 AND ANNUALLY THEREAFTER (5 REPLACEMENTS) WITH THE LAST ONE IN MARCH 2007. ADDITIONALLY, I HAVE HAD SEVERAL WATER PUMPS PLUS REPLACING THE HEATER CORE. THE DEALER SAYS THEY CAN'T FIND THE CAUSE FOR THE RADIATORS TO CONTINUE TO BREAKDOWN EVERY YEAR WITH LESS THAN 10K AND UNDER 12 MONTHS EACH TIME. I BELIEVE THE JEEP HAS AN INHERENT FLAW IN THE COOLING SYSTEM DESIGN. CHRYSLER CONTINUES TO IGNORE THE PROBLEM AND WILL NOT PAY FOR ANY FUTURE RADIATORS WHICH ALMOST ASSUREDLY WILL BREAKDOWN AGAIN IN THE NEAR FUTURE. *JB
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE BRAKE WAS DEPRESSED IT WILL VIBRTE AND SHIMMY. THE ROAD CONDITIONS WERE GENERALLY CLEAR. THE CONTACT STATED THAT WHILE DRIVING AT MORE THAN 40 MPH IT BECAME EXTREMELY DIFFICULT TO STOP THE VEHICLE. THE DEALERSHIP INITIALLY REPLACED THE BRAKE PADS AND SHAVED THE ROTORS. THE DEALERSHIP STATED THAT THIS WAS NORMAL BEHAVIOR FOR THE BRAKE SYSTEMS ON ALL JEEP VEHICLES. THE VEHICLE CURRENTLY HAD AN ODOMETER READING OF 64000 MILES. *AK
TL* - THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THIS VEHICLE, AND HAD THE REPAIRS MADE BEFORE THE SAFETY RECALL, AND THAT IT HAS NOW BEEN 8 WEEKS AND HE HAS NOT BEEN REIMBURSED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT HE DID NOT SEND SUFFICIENT PROOF TO BE REIMBURSED. THE CONTACT RECEIVED THE RECALL IN NOVEMBER OR DECEMBER OF 2006, BUT HAD ALREADY MADE THE REPAIR SABOUT AUGUST 2, 2004, PRIOR TO RECEIVING THE RECALL. THE MOTOR ON THE RADIATOR FAN WOULD NOT WORK, AND IT WAS A CONSTANT PROBLEM. THE CURRENT MILEAGE WAS 102000.*AK UPDATED 04/05/07. *JB
WHILE MY SON WAS PULLING INTO A PARKING SPOT THE ACCELERATOR ON OUR 2000 JEEP GRAND CHEROKEE LTD SUDDENLY ACCELERATED. YOU CAN SEE THE SKID MARKS FROM HIM APPLYING THE BRAKES BUT IT WENT FULL THROTTLE AND TOOK IT INTO A CONCRETE WALL. THE JEEP HAS BEEN TOTALED. I HAVE BEEN FINDING A LOT ON THE INTERNET NOW THAT SHOWS THIS HAS BEEN HAPPENING TO THE JEEPS FOR SOME TIME. I HAVE FILED A COMPLAINT WITH CHRYSLER - HAVE BEEN TRANSFERRED TO SEVERAL DIFFERENT DEPARTMENTS, AND AM STILL WAITING TO SEE IF THEY WILL ACCEPT ANY RESPONSIBILITY.*JB
TL*- THE CONTACT STATED THAT THE 2000 JEEP GRAND CHEROKEE HAD A NUMBER OF PROBLEMS. THE VEHICLE HAD PROBLEMS WITH THE BRAKE ROTORS SINCE 2005. HE HAD TO REPLACE THE ROTORS ON 2 OCCASIONS SINCE HE PURCHASED THE VEHICLE IN 2003. THE CONTACT HAD BEEN INFORMED THAT HE NEEDED TO HAVE THE ROTORS REPLACED AGAIN. ALSO, THE CONTACT HAS BEEN HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCKS. WHEN HITTING THE UNLOCK REMOTE CONTROL TO UNLOCK THE DOORS THE VEHICLE DID NOT UNLOCK. ON SOME OCCASIONS WHILE IN THE VEHICLE AND TRYING TO UNLOCK THE DOORS FROM INSIDE THE DOORS DID NOT UNLOCK. A NUMBER OF TIMES HE'S HAD TO GET OUT THE VEHICLE FROM THE PASSENGER SIDE DOOR. IN ADDITION, TAIL LIGHTS ARE MALFUNCTIOED. THE SOCKET THAT HELD THE BULBS DID NOT WORK PROPERLY. HE STATED THAT HIS BRAKE LIGHTS AND HIS REVERSE LIGHTS HAVE FAILED. HE HAD TO GLUE THE PLASTIC SOCKETS TOGETHER, AND ON THE LAST TIME HE NEEDED REPAIRS FOR THE SOCKET, HE HAD TO RIG THEM UP TO WORK. FINALLY THE CONTACT HAD TO REPLACE THE BRAKE AND BACK UP LIGHTS. THE FAILURE MILEAGE WAS 80,000, AND THE CURRENT MILEAGE WAS 100,000. *AK
THE PASSENGER SIDE FRONT DOOR LOCK OF MY 2000 JEEP GRAND CHEROKEE FAILED IN SUCH A MANNER THAT THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. THIS TURNED OUT TO BE ONLY A INCONVENIENCE FOR ME, HOWEVER IF THIS HAPPENS DURING AN EMERGENCY SOMEONE COULD BE TRAPPED INSIDE THE CAR. *JB
THE CLIMATE CONTROL SYSTEM IN MY 2000 JEEP GRAND CHEROKEE LIMITED DOES NOT FUNCTION PROPERLY MAKING VISIBILITY HARD AT TIMES. FROM THE RESEARCH I'VE DONE THIS SEEMS TO BE A LARGE PROBLEM IN THESE VEHICLES. THEY USE A BLEND DOOR SYSTEM WHICH ARE PRONE TO BREAK AND REQUIRE THOUSANDS OF DOLLARS TO REPAIR DUE TO EXTENSIVE DASH REMOVAL. *JB
HEATER OR CAR RADIO OVERHEATED AND MELTED TAPE IN RADIO. THIS WAS THE FOURTH OCCURRENCE AND NOW RADIO WILL NO LONGER PLAY TAPES OR CAN BE USED FOR XM RADIO. TALKED TO SERVICE MANAGER AT DEALERSHIP AND THIS HAS BEEN AN ONGOING PROBLEM. *NM
JEEP GRAND CHEROKEE CUSTOMER IS LOOKING FOR REIMBURSEMENT FOR BRAKE PULSATION PROBLEMS**NAR**CC THE CONSUMER WROTE IN ABOUT 2 JEEPS THAT SHE OWNS. THE CONSUMER STARTED HEARING SOUNDS AT 15 THOUSANDS MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SOFT PEDAL. IT WASN'T UNTIL 46,000 MILES THAT THE ROTORS HAD TO BE RESURFACED. AT 53,000 MILES THE BRAKES BEGAN PULSATING AND THE DEALER RECOMMENDED REPLACING THE ROTORS WHEN THE PADS WERE DUE FOR CHANGE, IN WHICH THE CONSUMER WAS CHARGED FOR THE INSPECTION AND ALSO STATED IT WAS A NORMAL JEEP PROBLEM. THE CONSUMERS SECOND JEEP ALSO NEEDED REAR ROTORS BECAUSE THEY WERE WARPED.(2004 JEEP GRAND CHEROKEE) *JB
DEFROSTER ON 2000 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR. ICE BUILDS UP ON WINDSHIELD REDUCING VISIBILITY. *NM
BLOWER BLEND DOOR FAILURE. *NM
TL*- THE CONTACT HAS A 2000 JEEP GRAND CHEROKEE WITH AN ODOMETER READING OF 60000 MILES. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTICE (98V095000) ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN AFTER SHE HAD THE FAILURE REPAIRED. THE CONTACT SUBMITTED HER INFORMATION TO THE MANUFACTURER TO BE REIMBURSED. THE MANUFACTURER DECLINED TO PAY THE REIMBURSEMENT BECAUSE THEY CLAIM THAT IT WAS NOT FOR THE SAME REPAIR. THE CONTACT HAS THE REPAIR ORDER FROM THE MECHANIC WHO FIXED THE VEHICLE WHICH STATED THE WORK THAT WAS DONE WHICH COINCIDED WITH THE RECALL NOTICE FAILURE.
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER . *NM
BLEND MOTOR FAILURE ............ HAVE NO HEAT , ONLY A/C ......... DEALER WANTS 700.00 TO REPAIR ......... MOTOR IS ONLY 70.00 ........... HIGHWAY ROBBERY .................. *JB
HEATER BLOWS ONLY COLD AIR ON THE PASSENGER SIDE NO MATTER THE TEMPERATURE SETTING. *NM
2000 JEEP GRAND CHEROKEE, THIS IS THE THIRD OCCURANCE THAT MY HEATING/COOLING SYSTEM HAS FAILED SINCE I PURCHASED MY JEEP IN AUGUST OF 1999. THE LATEST PROBLEM IS THE BLEND DOORS AND RECIRCULATION DOORS. THE DEALER COST TO FIX WAS ABOUT $900.00. AFTER SEVEN YEARS I WOULD THINK THAT CHRYSLER COULD MAKE A HEATING/COOLING SYSTEM THAT WOULD NOT BREAK EVERY 2.5YEARS. *NM
MY FAN MODULE IN MY 2000 JEEP GRAND CHEROKEE WHICH IS NOT CURRENTLY UNDER RECALL (DUE TO THE ENGINE SIZE) CAME APART WHILE VEHICLE WAS ON, CAUSING DAMAGE TO THE RADIATOR AND OTHER PARTS IN THE ENGINE. *NM
MY VENTILATION SYSTEM IS IN THE PROCESS OF FAILING. I HAVE A LOUD CREATING SOUND COMING FROM UNDERSIDE MY DASH. WHEN I TURN ON THE SYSTEM, IT DOESN'T ALWAYS HEAT/COOL THE WAY IT IS SUPPOSED TO. SOMETIMES THE HEAT COMES ON, SOMETIMES THE COOL COMES ON WHEN THE OTHER IS CHOSEN. SOMETIMES IF IT'S SUPPOSED TO BE ON THE FLOOR ITS ON THE DEFROSTER. ALSO, THE DRIVERS SIDE SEAT HEATER ACTS UP BUT MOSTLY IT DOESN'T WORK.
2000 JEEP CHEROKEE WITH RADIATOR FAN PROBLEMS**CC THE CONSUMER HAD THE FAN RELAY REPLACED 3 TIMES BEFORE HE RECEIVED A RECALL NOTICE. THE CONSUMER SENT ALL THE PAPERWORK TO THE MANUFACTURER PROVING THAT THE FAN HAD BEEN REPLACED, ONLY TO BE DENIED REIMBURSEMENT. THE MANUFACTURER TOLD THE CONSUMER THE FAN BLADES WERE NOT BROKEN. *JB
2000 JEEP GRAND CHEROKEE WITH A RECALL ON RADIATOR FAN CUSTOMER HAD WORK DONE A COUPLE MONTHS EARLIER AND HAS QUESTIONS ABOUT PARTS THAT WERE USED**NAR**CC THE RADIATOR FAN IN THE CONSUMER'S VEHICLE DISINTEGRATED PRIOR TO RECEIVING THE RECALL NOTICE. A NEW FAN WAS INSTALLED APPROX 30 MONTHS AGO. THE CONSUMER IS QUESTIONING WHETHER OR NOT THE FAN WHICH WAS REPLACED 30 MONTHS AGO, AS A REPAIR PART, SHOULD ALSO BE REPLACED WITH THE PART CURRENT BEING RECOMMENDED. *NM
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 ELECTRIC RADIATOR FAN**NAR**CC SECOND LETTER RECEIVED 01/22/2007**CC THE CONSUMER RADIATOR FAN FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER IS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER FOR THE REPAIRS. *NM
DUE TO PULSING OF THE BRAKE PEDAL AND VIBRATION IN THE STEERING WHEEL THE DEALER TURNED THE ROTORS AND REPLACED THE PADS AROUND 20,000 MILES (WE PAID THE BILL). THE ROTORS AND PADS WERE REPLACED AGAIN AROUND 40,000 MILES BY AN INDEPENDENT MECHANIC. ON A TRIP TO THE STORE THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE PULLING HARD TO THE RIGHT AND HEATING THE ROTOR / PADS TO THE POINT OF SMOKING. THE RIGHT FRONT ALUMINUM WHEEL RIM WAS TOO HOT TO TOUCH; THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *JB
9/12/06 - HAD ELECTRIC FAN MOTOR ASSEMBLY REPLACED WHILE TRAVELING BY MCGEE TIRE STORES IN TALLAHASSEE, FL FOR $535. 9/15/06 - RECEIVED RECALL NOTICE F25 FROM DAIMLER CHRYSLER FOR SAME AS REPAIR. 01/02/07 - INSPECTED BY DAYTON ANDREWS DAIMLER CHRYSLER TO VERIFY WORK WAS COMPLETED. SENT ORIGINAL REPAIR RECEIPT, DAYTON ANDREWS LETTER AND RECALL NOTICE WITH LETTER TO DAIMLER CHRYSLER REQUESTING REIMBURSEMENT FOR REPAIRS. 01/16/06 - RECEIVED A CALL FROM "RANDI" AT DAIMLER CHRYSLER STATING THAT SHE REVIEVED OUR PAPERWORK AND DETERMINED WE WERE NOT ENTITLED TO REIMBURSEMENT BECAUSE WE CHOSE NOT TO HAVE JEEP PERFORM THE WORK. SHE REFUSED TO LET ME SPEAK WITH HER SUPERVISOR AND STATED THAT SHE WAS "EMPOWERED BY DAIMLER CHRYSLER TO MAKE THIS DECISION NOT TO REIMBURSE." THE RECEIPT OF THE RECALL NOTICE OCCURRED DIRECTLY FOLLOWING US HAVING TO HAVE THIS WORK DONE WHILE TRAVELING TO TALLAHASSEE, SEVERAL HUNDRED MILES FROM HOME AND STRANDED WITHOUT A WORKING VEHICLE. WHILE WE WERE HAVING THIS WORK PERFORMED, WE WERE UNAWARE OF THIS RECALL AS WE HAD NOT YET RECEIVED THE NOTIFICATION. HOW DO WE APPEAL TO DAIMLER CHRYSLER TO RECONSIDER THIS CLAIM? I HAVE SOFT COPIES OF ALL DOCUMENTS, IN CASE "RANDI" CHOOSES NOT TO RETURN MY ORIGINAL DOCUMENTS, WHICH I CAN PRODUCE UPON REQUEST. THANK YOU FOR YOUR HELP.
TL* - WHILE CHANGING THE TIRE ON HER 2000 JEEP GRAND CHEROKEE, THE JACK WAS NOT FUNCTIONING PROPERLY. THE JACK WOULD ONLY GO UP TO A CERTAIN HEIGHT, BUT NOT ENOUGH TO RAISE THE VEHICLE ENOUGH TO CHANGE THE TIRE. THE CONTACT COULDN'T PROVIDE A PART NUMBER OR SERIAL NUMBER FOR JACK. *JB UPDATED 03/07/07*JB
ON JAN. 10, 2007, I WAS IN A HEAD-ON COLLISION AND MY AIR BAGS DID NOT DEPLOY. THE WHOLE FRONT END OF MY JEEP WAS SMASHED AND I HAVE TO GET A WHOLE NEW FRONT CLIP FOR IT. ALSO, THE BRAKES WENT ALL THE WAY TO THE FLOOR AND DIDN'T SEEM TO WORK PROPERLY. I AM VERY UPSET ABOUT THESE ISSUES AND WOULD LIKE TO KNOW WHY THE AIR BAGS WOULD NOT DEPLOY IN THIS TYPE OF COLLISION. *NM
TL* - THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE THAT WAS INVOLVED IN NHTSA RECALL CAMPAIGN ID NUMBER: 06V199000. CONCERNING ENGINE COOLING SYSTEM. ON 10/16/06 CONTACT CALLED A LOCAL DEALERSHIP, AND THEY STATED THAT THEY DIDN'T HAVE THE PARTS, AND IT COULD NOT MAKE THE REPAIRS UNTIL AFTER 1/1/07. ON 01/03/06, THE CONTACT NOTICED COOLANT LEAKING UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ,AND WHO IS REPAIRING THE VEHICLE FOR THE RECALL, BUT THAT VEHICLE IS MISFIRED. IN ORDER FOR THE DEALERSHIP TO FIND OUT WHATWAS WRONG WITH VEHICLE THEY WILL NEED TO CHARGE THE CONTACT AN EXTRA FEE. THE CONTACT STATED THAT HE MAINTAINED THE VEHICLE WELL , AND THAT THE VEHICLE HASN'T HAD ANY PROBLEMS WITH MISFIRING BEFORE. *AK
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL 06V199000 ON 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING THE RADIATOR OVERHEATED. SHE IMMEDIATELY TOOK THE VEHICLE TO A MECHANIC AT HITECH AUTO MOTIVE WHERE THE ELECTRIC RADIATOR FAN WAS REPLACED. AFTER REPLACING THE RADIATOR ELECTRIC FAN, THE CONTACT WENT TO DAIMLER CHRYSLER TO BE REIMBURSED, AND THEY TOLD HER THAT BECAUSE THE RADIATOR FAN HAD NOT FRACTURED OR SEPARATED THAT THEY WERE NOT RESPONSIBLE FOR THE COST OF THE REPAIR. THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE SAFETY RECALL REPAIR WORK THAT SHE PAID FOR. *AK
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. HE RECEIVED RECALL 06V199000 FOR ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. THE CONTACT STATED THAT IT HAS BEEN ABOUT FIVE MONTHS AND THE DEALER HAS NOT BEEN ABLE TO FIX THE RECALL. THE DEALER TOLD HIM A MONTH AGO THAT HE WAS NEXT ON THE LIST, BUT HE HAS NOT BEEN CONTACTED YET.*AK UPDATED *JB
TL* - THE CONTACT RECEIVED A RECAL 06V199000L 0CTOBER 11, 2006. THE CONTACT STATED THAT SHE HAD THE SAME THING REPAIRED ON VEHICLE ON 09/13/06. THE CONTACT STATED THAT THE FAN TORE TO PIECES, AND TORE A HOLE IN THE RADIATOR. BOTH THE FAN AND THE RADIATOR HAD TO BE REPLACED. THE WEATHER NOR THE ROAD CONDITIONS WERE A FACTOR IN THE FAILURE. THE CONTACT STATED THAT SHE WAS PULLING INTO A PARKING SPACE WHEN SHE HEARD A NOISE, SHE TURNED HER CAR OFF, AND THEN TURNED IT ON AGAIN AND IT WAS MAKING SO MUCH NOISE THAT SHE TOOK IT TO BE INSPECTED. SHE RECEIVED THE SAFETY RECALL AFTER THE REPAIRS HAD BEEN MADE ,AND SHE WOULD LIKE TO BE REIMBURSED. THE CONTACT HAS BEEN CALLING AND CALLING THE DEALER AND NO ONE ANSWERED THE TELEPHONE. *AK
THE BLEND AND RECIRCULATION DOOR ASSEMBLY IN MY 2000 JEEP GRAND CHEROKEE LIMITED FAILED. THIS LEADS TO A LOSS OF HEAT AND DEFROSTER. I LIVE IN MINNESOTA SO WITH NO DEFROSTER THIS IS A HUGE SAFETY HAZARD. MY WINDOWS WON'T DEFROST AND WILL SUDDENLY FOG UP WITHOUT WARNING. I CAN SUDDENLY LOSE ALL VISIBILITY. *JB
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *JB
THE ORIGINAL FAN ON OUR 2000 JEEP GRAND CHEROKEE EXPLODE ON US WHILE ON THE ROAD, BROKE INTO MANY PIECES AND DAMAGED THE SHROUD. WE BOUGHT AN AFTER MARKET FAN TO FIX THE PROBLEM. END OF JUNE 2006 WE TOOK IT TO ALLEN SAMUELS CHRYSLER JEEP DEALER TO HAVE IT PERMANENTLY FIXED SINCE IT ACTED LIKE THERE WAS STILL A PROBLEM. WE PAID ALMOST $1000. RIGHT BEFORE THANKSGIVING WE GOT A RECALL NOTICE IN THE MAIL FROM CHRYSLER ON THE FAN BEING RECALLED AND FOR THE PEOPLE THAT ALREADY HAD THE PROBLEM FIXED TO SEND IN THE ORIGINAL RECEIPT FOR REIMBURSEMENT. SO WE DID MAIL IT ALL IN AND WE GOT A PHONE CALL FROM CHRYSLER DENYING THE CLAIM SINCE HANS AT ALLEN SAMUELS CHRYSLER JEEP TOLD THEM THE PROBLEM WAS CAUSED BY THE AFTER MARKET FAN. SO I CALLED HANS TO ASK HIM WHY HE TOLD CHRYSLER IT WAS CAUSED BY THE AFTER MARKET FAN IF WE ORIGINALLY CAME IN WITH THE BLOWN UP ORIGINAL FAN AND A BROKEN SHROUD AND THERMOSTAT. HE SAID IN THEIR SYSTEM IT STATES THAT THEY REPLACED THE AFTER MARKET FAN BECAUSE IT WAS NOT BLOWING ENOUGH AIR. WELL THAT IS WRONG, BUT UNFORTUNATELY HANS WAS NOT WILLING TO BE HELPFUL AND TAKE CARE OF THE MATTER. HE ALSO TOLD ME HE SPOKE WITH MY HUSBAND WHEN WE BROUGHT THE CAR IN AND TOLD HIM WE HAVE TO HAVE A NEW RADIATOR TO KEEP THE CAR FROM OVER HEATING AND HE WAS THERE WHEN THE TECHNICIAN TOLD MY HUSBAND THE SAME THING. THE PROBLEM IS, I WAS THERE TOO AND THAT IS NOT WHAT THEY TOLD US. ABOUT THE AFTER MARKET FAN, IT WAS REPLACED BECAUSE THE ORIGINAL FAN EXPLODED, IF THAT WOULD N
DAIMLER CHRYSLER SAFETY RECALL F25-ELECTRIC RADIATOR FAN**CC THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN UNKNOWN PART WAS FIXED. ABOUT A MONTH LATER WHILE ON VACATION THE VEHICLES ELECTRIC FAN BROKE AND DAMAGED THE RADIATOR. THE CONSUMER RECEIVED A RECALL FOR THIS FAILURE SEVERAL MONTHS LATER AND SUBMITTED AND INVOICE AND CREDIT CARD RECEIPT AS PROOF OF REPAIR/PAYMENT. THE CONSUMER WAS INFORMED THAT HE WOULD ONLY BE PARTIALLY REIMBURSED FOR THE REPAIRS. *NM
TL* - THE CONTACT STATED THAT WHILE DRIVING WHINING NOISE WAS HEARD UPON TURNING THE VEHICLE TO THE RIGHT AT LOW SPEEDS, NO PROBLEM AT ALL ON HIGHWAY SPEED. THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. JRB. *AK UPDATED 01/29/07. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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