HEAT HASN'T WORKED ON PASSENGER SIDE OF VEHICLE FOR 2 YEARS. ASKED DEALER ABOUT IT AND THEY WANT OVER $1000 TO REPAIR. JUST REPLACED RADIATOR AND NOW HEAT DOESN'T WORK ON DRIVER SIDE. IF JEEP ACTUALLY CHECKED CUSTOMER COMPLAINT WEBSITE THEY KNOW THAT THIS PROBLEM IS RAMPANT AROUND THE COUNTRY AND THEY SHOULD RECALL THE VEHICLE AND PAY TO HAVE THIS PROBLEM FIXED. I PURCHASED THIS VEHICLE USED IN 2003. HEAT STOPPED WORKING ON PASSENGER SIDE BY SEPTEMBER AND I PURCHASED IT IN JULY. *TR
2000 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
2000 JEEP GRAND CHEROKEE RAN HOT AND SHUT OFF. CONSUMER STATED THAT HER DAUGHTER HAD TO LEAVE THE VEHICLE ON THE SIDE OF THE HIGHWAY AT 3 AM BECAUSE IT RAN HOT AND CUT OFF. *KB THE WATER PUMP, THERMOSTAT, COOLING FAN AND RADIATOR HAS BEEN REPLACED ON MORE THAN ONE OCCASION. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A DEFECT WITH THE RADIATOR COOLING FAN WHICH COULD CAUSE THE VEHICLE TO OVERHEAT. HOWEVER, AFTER THE RECALL WAS PERFORMED, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE VEHICLE. THE CRANKSHAFT POSITION SENSOR WAS REPLACED AND THE LEFT REAR TAIL LAMP WAS INOPERATIVE. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE BRACKETS ON THE FRONT DRIVER SEAT HAVE SNAPPED TWICE, CAUSING THE SEAT TO ROCK AND SLIDE FRONTWARDS AND BACKWARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT EXPLAIN HOW THE BRACKETS SNAPPED. HE BELIEVES THAT HE WILL NOT BE SECURED PROPERLY IF A CRASH OCCURRED. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 100,000.
I HAVE A 2000 JEEP GRAND CHEROKEE THAT I PURCHASED IN 2003 WITH ONLY 27K ON IT AND A FACTORY WARRANTY I ALSO PURCHASED A EXTENDED BUMPER TO BUMPER WARRANTY FROM THE JEEP DEALER WHEN I BOUGHT THE VEHICLE AT ABOUT 75K THE VEHICLE LOST ALL HEAT ON THE PASSENGER SIDE IT ONLY BLOWS COLD AIR I TOOK THE VEHICLE BACK TO THE DEALER SHIP TO HAVE IT LOOKED AT THEY TOLD ME IT COULD OF BEEN ONE OF TWO THINGS EITHER THE HEATER CONTROL UNIT OR THE BLEND DOORS BUT ALMOST ALWAYS IT IS THE BLEND DOORS, THEY THEN TOLD ME THAT IT WAS NOT COVERED DUE TO THE WARRANTY EXPIRED A FEW MONTHS BEFORE AND THAT IT WOULD COST ME OVER $1000 DOLLARS TO FIX I HAVE BEEN DRIVING THE VEHICLE ALL THIS TIME WITH NO HEAT BECAUSE I CAN NOT AFFORD TO FIX IT AND IT IS A MAJOR SAFETY HAZARD AS ALL WINTER LONG MY CAR WILL NOT DEFROST, I CAN ONLY SEE OUT A LITTLE SPACE IN THE WINDOW WHEN THE TEMP DROPS TO FREEZING, IF I KNEW BACK THEN THAT THIS ISSUE IS AFFECTING ALMOST EVERY JEEP OWNER OUT THERE NOT A SELECT FEW I WOULD OF ACTED SOONER BUT AS I CANT STAND IT ANYMORE I DID SOME RESEARCH AND FOUND MANY SITES THAT HAVE HUNDREDS EVEN THOUSANDS OF PEOPLE AFFECTED BY THE FAULTY PARTS INSTALLED BY THE CHRYSLER CORP THIS TYPE OF ISSUE IS NOT SUPPOSED TO HAPPEN WHEN YOU SPEND 30+K ON A VEHICLE. *TR
THE HEATER IS NOT WORKING. THE HEATER ONLY BLOWS OUT COLD AIR. FROM THE RESEARCH I'VE DONE, IT WILL COST AN ESTIMATED $800 TO $1200 TO FIX. THE BLENDER DOOR IS BROKEN AND IS A MANUFACTURER DEFECT NOTHING I HAVE DONE COULD HAVE CAUSED THIS. *TR
MY HVAC BLEND DOORS HAVE BROKEN WHICH WILL REQUIRE THE DEALERSHIP TO TAKE THE ENTIRE DASH APART TO FIX A $200 PART. THE TOTAL COST OF THIS IS $1500 DUE TO EXTENSIVE LABOR. THE DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM WITH THE 1999-2004 JEEP GRAND CHEROKEE MODELS WITH THE DUAL TEMPERATURE CONTROL SETTINGS. *TR
MY AC FAN HAD BEEN CUTTING ON AND OFF RANDOMLY IN MY 2000 JEEP GRAND CHEROKEE. I THOUGHT AT FIRST IT MAY BE A BAD CLIMATE CONTROL CONTROL PANEL. A FEW DAYS LATER, I SMELLED ELECTRICAL BURNING SMELL IN MY CAR AND THE FAN WOULD NOT COME ON AT ALL. TODAY I REMOVED THE BLOWER FAN, THINKING IT WAS BAD, BUT IT TURNS OUT THE BLOWER IS FINE, THE BLOWER CONTROL MODULE RELAY AND WIRING HARNESS HAD MELTED IN THE DASHBOARD ABOVE WHERE THE PASSENGERS FEET WOULD REST. I HAVE TAKEN PICTURES AND WILL BE GLAD TO SEND THEM UPON REQUEST, BUT I THINK JEEP/CHRYSLER SHOULD HAVE TO REPLACE THIS DUE TO THE POTENTIAL FIRE THREAT AND LACK OF SAFETY (SINCE THE FUSE DID NOT BLOW). I ATTEMPTED TO REPLACE THE PART THROUGH AN AUTOMOTIVE PARTS COMPANY, BUT THE BLOWER CONTROL MODULE WILL NEED TO BE PURCHASED STRAIGHT FROM CHRYSLER CORP. PLEASE CALL ME OR EMAIL ME WITH ANY FOLLOW UP QUESTIONS YOU MAY HAVE. ONCE AGAIN, I WILL ALSO SEND PICTURES UPON REQUEST. THANKS! *TR
THE DRIVER'S SEAT FRAME HAS BROKEN ON THE WELDS AND THE LOWER FRAME BRACKET AS WELL. *TR
3 OF THE FOUR POWER DOOR LOCKS ARE NOT LONGER WORKING AND THE DOORS CAN NOT BE OPENED WITHOUT FIRST UNLOCKING THE DOOR WITH THE POWER LOCK AND THEN MANUALLY UNLOCKING THE DOOR WITH THE LOCK SLIDER. THIS IS A REAL PROBLEM FOR THOSE IN THE BACK SEAT WHO CAN NOT REACH THE POWER LOCK BUTTON, THOSE MAKING IT IMPOSSIBLE FOR THEM TO EXIT THE VEHICLE WITHOUT HELP. *TR
I HAVE A BLEND DOOR PROBLEM WITH MY 2000 JEEP GRAND CHEROKEE LIMITED. I HAVE NOT TAKEN IT IN FOR THE REPAIR YET, BUT I PURCHASED AN EXTENED WARRANTY. THIS ISSUES DOES SEEM TO BE A PROBLEM, AND WHEN MY WARRANTY EXPIRES I HOPE NOT TO HAVE THIS AS AN ISSUE AFTER IT GETS FIXED
CLIMATE CONTROL NOT WORKING. BLOWER FAILS TO PUSH AIR. VENT DOORS FAIL TO MOVE. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE HEATER WAS ACTIVATED, THERE WAS NO HEAT COMING FROM THE VENTS. THE CONTACT ADDED ANTIFREEZE TO THE VEHICLE, BUT THE HEAT STILL WOULD NOT WORK. SHE TOOK HER VEHICLE TO FIRESTONE AND THEY PERFORMED A FLUSH. THIS DID NOT CORRECT THE FAILURE, BUT THE PIPES BECAME HOT. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS CAUSED BY THE REVOLVING BLEND DOORS AND THE HEATING BLEND DOORS. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE IT WAS NOT COVERED BY THE EXTENDED WARRANTY. THEY STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COST. WHEN SHE WENT TO HAVE THE VEHICLE REPAIRED, THE PARTS WERE ON BACK ORDER. WHEN THE PARTS ARRIVED, NO ONE FROM THE DEALER CALLED TO INFORM HER. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE REPAIR COST. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 75,000.
I HAVE A 2000 JEEP GC LAREDO, AND ALONG WITH MANY,MANY OTHER PEOPLE I HAVE NUMEROUS PROBLEMS. THE WARPED ROTORS ARE VERY DANGEROUS WHEN YOU HAVE TO USE YOUR BRAKES, ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR AS I DO, ALSO THE TAILLIGHT/BRAKE LIGHT ISSUE, THAT HAS GOTTEN ME PULLED OVER MORE THAN ONCE, EVEN THOUGH I PUT A NEW BULB IN IT EVERY TIME. THE DOOR LOCK ACTUATOR THAT IS VERY ANNOYING NOT TO MENTION MY TRANSMISSION HAS A SHIFTING PROBLEM THAT I CAN'T DO ANYTHING ABOUT AND NOW MY RADIATOR FAN WILL NOT WORK SO MY CAR WILL OVERHEAT IF I AM STOPPED FOR TOO LONG. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE HEADLIGHTS AND THE PLASTIC SHIELD THAT COVERS THE HEADLIGHTS ARE DULL AND FAIL TO PROVIDE ADEQUATE ILLUMINATION. THE SERVICE ENGINE LIGHT HAS REMAINED ILLUMINATED FOR FOUR DAYS. THE CONTACT WILL HAVE THE VEHICLE SERVICED BY THE DEALER ON OCTOBER 1, 2007. THE MECHANIC STATED THAT THE LEAK DETECTION PUMP WAS ALSO DEFECTIVE (CODE 1494). THE CURRENT AND FAILURE MILEAGES WERE 119,000.
HVAC SYSTEM FAILURE ON JEEP WJ. CREAKING NOISES FREQUENTLY HEARD FROM UNDERNEATH DASH, LOAD FAN NOISES HEARD FROM INSIDE DASH. THESE SOUNDS INDICATE THE START OF A BLEND DOOR FAILURE IN THE HVAC SYSTEM. I ASK YOU TO CONSIDER A PARTIAL OR TOTAL RECALL REQUEST TO DAIMLER CHRYSLER ON BEHALF OF THE NHTSA AND JEEP OWNERS AFFECTED BY THIS PROBLEM. *JB
2000 JEEP GRAND CHEROKEE WITH A RECALL FOR THE FAN. THE CUSTOMER STATED HE WENT TO HAVE THE FAN REPLACED, HOWEVER AFTER HE LEFT THE DEALER AND DROVE 10 MILES, THE RADIATOR WAS COMPLETELY OUT OF WATER. *KB THE CONSUMER RETURNED TO THE DEALER AND WAS TOLD IT WOULD COST $500.00 TO REPLACE THE RADIATOR. THE CONSUMER STATED HE SHOULD NOT HAVE TO PAY FOR SOMETHING THAT WAS SUPPOSEDLY FIXED UNDER RECALL.*JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON SEPTEMBER 29, 2005, THE PLASTIC BLADES OF THE ELECTRIC MOTOR COOLING FAN SEPARATED IN FRONT OF THE RADIATOR. AS A RESULT, THE ENGINE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INSPECTED BY THREE DIFFERENT MECHANICS BEFORE THE ENGINE FAILURE WAS DIAGNOSED. THE CONTACT PAID $5,000 TO REPLACE THE ENGINE. IN SEPTEMBER OF 2007, THE SERVICE ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED TO DAIMLER CHRYSLER. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED AGAIN. NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) WAS REFERENCED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 01-14-08. *KB THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE CONSUMER HAS SINCE EXPERIENCED ENGINE DAMAGED DUE TO A FAILED PISTON. UPDATED 12/12/07.*JB
DRIVING DOWN THE ROAD IN A RAIN STORM AND THE FRONT PASSENGER WINDOW FELL INTO THE DOOR. I TOOK THE JEEP TO THE DEALER AND WAS TOLD THE WINDOW REGULATOR FAILED ALLOWING THE WINDOW TO FALL. REGULATOR WAS REPLACED. *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED BY A MECHANIC. SHE LATER RECEIVED A RECALL NOTICE THAT STATED SHE WOULD BE REIMBURSED IF ANY REPAIRS WERE MADE ON THE VEHICLE. TWO MONTHS AGO, SHE SUBMITTED HER RECEIPTS BY MAIL TO THE MANUFACTURER AND SHE HAS YET TO RECEIVE ANY REIMBURSEMENTS. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR THE SAME COMPONENT AFTER HER RECEIPTS WERE SUBMITTED. SHE HAS NOT CALLED THE MANUFACTURER. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,000 AND FAILURE MILEAGE WAS 84,000.
2000 JEEP GRAND CHEROKEE 4.0L. RADIATOR FAN CAME APART DAMAGING RADIATOR & SHROUD. REPLACED FAN & RADIATOR. IN 2007 CHRYSLER HAD A RECALL FOR THIS PROBLEM BUT SAID MY VEHICLE WASN'T IN THE RECALL DUE TO DATE OF MANUFACTURE. SINCE THIS FAILURE IS IDENTICAL TO THE FAILURE THAT INITIATED THE RECALL, JEEP SHOULD REIMBURSE ME FOR MY LOSS. *JB
WINDSHIELD WILL NOT DEFOG DUE TO MALFUNCTIONING BLEND DOOR. FORCED TO PULL OVER IN HEAVY RAIN DUE TO INABILITY TO SEE ROAD. *JB
PASSENGER REAR DOOR LOCK ACTUATOR FAILED; PASSENGER FRONT DOOR WINDOW REGULATOR BROKE AND WINDOW FELL INTO DOOR WHILE ON HIGHWAY;LEFT BRAKE LIGHT FAILS TO LIGHT UP WITH NEW BULB. *JB
ENGINE WHILE IN PARK TACHOMETER SPIKES HOWLING FROM VEHICLE BETWEEN 65 & 75MPH. *TR
JEEP GRAND CHEROKEE HAS DEFECTIVE TAIL/BRAKE LIGHTS. MINE HAVE BEEN REPLACED ON SEVERAL OCCASIONS AND NOW ITS OUT AGAIN. I KNOW OTHER PEOPLE WHO HAVE THE SAME VEHICLE AND ARE HAVING THE SAME PROBLEMS. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT HEARD A BANG AND THE VEHICLE BEGAN TO SHAKE AND VIBRATE. WHEN HE TOOK HIS VEHICLE TO THE DEALER, HE WAS INFORMED THAT THE BLADE DETACHED FROM THE FAN. THE DEALER STATED THAT IT WOULD COST $300 TO REPLACE THE FAN AND THAT HIS VIN WAS NOT INCLUDED IN RECALL NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 121,500. UPDATED 08/29/07.*JB
HVAC BLEND DOOR IN JEEP GRAND CHEROKEE FAILED. *JB
DOOR LOCK ACTUATOR ON BOTH DRIVER AND PASSENGER(FRONT) SIDE FAILED. UNABLE TO OPEN WITH KEY ALONE. MUST PRESS KEYLESS ENTRY AND ALSO TURN KEY. ACTUATOR MAKE GRINDING/QUACKING NOISE WHEN KEYLESS ENTRY USED. NO REPAIRS ATTEMPTED AS YET. DEALER COST IS APPROX $ 250 PER DOOR. FRONT ROTORS WEAR EXCESSIVELY AND QUICKLY. RESULTS IN VIOLENT AND DANGEROUS SHAKING OF VEHICLE WHEN BRAKING FROM MID-RANGE SPEEDS (40-45 MPH). HAVE HAD ROTORS POLISHED TWICE WITHIN 8 MONTHS. *JB
2000 JEEP GRAND CHEROKEE SHUTS OFF WHILE DRIVING AT HIGHWAY SPEED. ONCE IT STARTED AGAIN ON ITS OWN AND THEN THE SECOND TIME IT REQUIRED THAT I RESTART THE IGNITION. *JB
2000 JEEP GRAND CHEROKEE SAFETY RECALL F-25 CUSTOMER STATES THAT IT SHOULD HAVE BEEN COVERED IN THE EXTENDED WARRANTY AND WANTS TO BE REIMBURSED FOR THE REPAIR**CC THE CONSUMER STATED THE PLASTIC FAN BLADES ON THE ELECTRIC RADIATOR FRACTURED. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. IN JULY 2006, THE OWNER REPAIRED THE ENGINE COOLING SYSTEM FAN. IN JULY 2007, HE RECEIVED A SAFETY RECALL NOTIFICATION FOR THE ENGINE COOLING COOLING SYSTEM: FAN NHTSA (CAMPAIGN #06V199000). HE WOULD LIKE TO BE REIMBURSED FOR THE REPAIR. THE PURCHASE DATE OF THE VEHICLE, VIN, ENGINE SIZE AND THE MILEAGE WAS UNAVAILABLE. UPDATED 08/30/07 *TR
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE POLICE PULLED THE CONTACT OVER BECAUSE THE VEHICLE'S BRAKES LIGHTS WERE NOT OPERATING. THE REAR CONNECTION WAS PREVIOUSLY TIGHTENED, BUT THE FAILURE STILL PERSISTS. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 113,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE IS A WIRING ISSUE REGARDING THE VEHICLE'S BRAKE LIGHTS. AS A RESULT, THE VEHICLE HAS NO BRAKE LIGHTS AT ALL. THE DEALER AND THE MANUFACTURER HAVE NOT BEEN NOTIFIED. SHE HAS RECEIVED TRAFFIC TICKETS FROM THE POLICE BECAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 130,100 AND FAILURE MILEAGE WAS 129,300.
ON A HARD STOP THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKE LIGHT CAME ON. I TOOK MY JEEP THE DEALER, AND THEY HAD TO REPLACE A RUSTED BRAKE LINE THAT FAILED WHEN I MADE THE PANIC STOP. I CALLED CHRYSLER, AND THEY SAID THAT THERE WERE NO SERVICE BULLETINS OR PROBLEMS WITH OTHER JEEP GRAND CHEROKEES REGARDING BRAKE LINES RUSTING OUT AND LEAKING FLUID CAUSING BRAKE FAILURE. CHRYSLER REPLIED THAT SINCE MY JEEP WAS OUT OF WARRANTY, THEY WOULD NOT REIMBURSE ME FOR THE REPLACEMENT OF THE RUSTED BRAKE LINE. THIS IS NOT ONLY A FINANCIAL ISSUE, BUT A SERIOUS SAFETY ISSUE. CHRYSLER NEEDS TO NOTIFY OTHERS OF THIS POTENTIAL SAFETY PROBLEM. *TR
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25- ELECTRIC RADIATOR FAN CUSTOMER WANTS TO BE REIMBURSED FOR DAMAGE CAUSED BY THE FAN**CC CHRYSLER WOULD ONLY REPLACE THE FAN AND THE MOTOR AT THEIR COST AND THE CONSUMER WOULD HAVE TO PAY FOR THE RADIATOR AND THE SHROUD. THE RIGHT FRONT POWER WINDOW WOULD NOT ROLL DOWN WHEN USING THE SWITCH. *JB
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE VEHICLE. SHE NOTICED WATER UNDERNEATH THE VEHICLE AND LATER DISCOVERED THAT THE ELECTRIC RADIATOR FAN HAD BECOME DETACHED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA RECALL # 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE ENGINE SIZE AND A VALID VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 180,000.
AIR CONDITIONER (A/C) WILL PUT OUT HEAT WHEN ON FULL COLD AND NEAT WILL PUT OUT COLD WHEN ON HEAT MODE. AIR WILL NOT BLOW OUT VENTS OR DEFROST BUT BLOWER MOTOR IS WORKING . STARTED ACTING UP LAST YEAR AND STILL DOES IT. *TR
AIR CONDITIONER FAN AND CONTROL BOX HAS BEEN REPAIRED AND REPLACE MULITPLE TIMES NOW AND AGAIN IS BROKE. THE BRAKES/ROTORS ARE BAD HANDLING AND THE FUEL ECONOMY DOES NOT GET WHAT EVEN THE COMPUTER STATED. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WHILE IDLING AT A RED LIGHT, THE CONTACT HEARD A POPPING SOUND COMING FROM THE VEHICLE. HE REMOVED THE SEAT AND FOUND THAT THE WELDING ON THE RIGHT SIDE OF THE REAR DRIVER SEAT HAD FAILED. THE SEAT IS CURRENTLY CROOKED AND HE IS AFRAID THAT THE LEFT SIDE WILL COME APART NEXT. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE IS OUT OF WARRANTY, THEY CANNOT BE OF ASSISTANCE. THE CURRENT MILEAGE IS 132,296 AND FAILURE MILEAGE WAS 131,800. UPDATED 02-01-08 *BF
TO WHOM IT MAY CONCERN, I AM WRITING TO YOU ABOUT A TWO SERIOUS SAFETY ISSUES WITH MY 2000 JEEP GRAND CHEROKEE. FIRST, THE DOOR LOCKS ARE ALL STARTING TO FAIL. WITHOUT WARNING THEY FAIL TO OPERATE AND YOU CAN NOT UNLOCK THEM. THIS IS A SERIOUS SAFETY ISSUE IF A RESCUE WORKER CAN NOT GET INTO MY VEHICLE TO RESCUE MY CHILDREN. SECOND THE REAR BRAKE LIGHTS CONTINUE TO FAIL INTERMEDIATELY. THIS COULD CAUSE A GRAVE ACCIDENT KILLING ME OR MY CHILDREN IN MY VEHICLE. I HAVE TALK TO TWENTY TO THIRTY JEEP OWNERS OF THIS SAME MODEL AND APPROXIMATE YEAR AND THEY ALL HAVE THE SAME PROBLEMS. YOU HAVE TO GO TO THIS WEB SITE; P://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_33943_4.HTML . THIS SITE LISTS OVER 700 COMPLAINTS, MOST OF THEM WITH THE DOOR LOCKS AND BRAKE LIGHT. THESE PARTS ARE OBVIOUSLY DEFECTIVE TO HAVE SUCH A NATIONWIDE OUTCRY. PLEASE INVESTIGATE THESE PROBLEMS AND CHRYSLER RECALL ALL AFFECTED VEHICLES. THANK YOU FOR YOUR ATTENTION. *AK
HAZING ON INSIDE OF LENSE ON HEADLAMP ASSEMBLY. SEALED UNIT. BOTH SIDES.*AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WITHOUT WARNING, THE DRIVER'S SEAT CAME OFF TRACK. THE SEAT FRAME DETACHED FROM THE TRACK AND RIPPED A PIECE OF METAL UNDERNEATH THE SEAT. THE FAILURE WAS NOT CAUSED BY ANY FORCEFUL ACTION. THE CONTACT STATED THAT CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THE REPAIR COSTS. THE CURRENT MILEAGE IS 92,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 08/08/07. *JB
BLEND DOORS ON THE 2000 JEEP GRAND CHEROKEE CLIMATE SYSTEM WERE BROKEN AT THE TIME OF PURCHASE, DEALER WOULD NOT WARRANTY ITEMS, CLAIMING IT WAS AN ISOLATED PROBLEM AND NOT AN ONGOING PROBLEM WITH GRAND CHEROKEES, AND QUOTED ME $1200 TO REPAIR THEM ,AND TO EXPECT THEM TO GO ROUGHLY EVERY 2-3 YEARS. IT SEEEMED TO ME LIKE A MANUFACTURING ISSUE AND CUSTOMER'S SHOULD NOT BE LIABLE FOR COVERING IT. APPARENTLY IT AFFECTED 1999-2004 MODELS, SO IT WAS A RECENT MODEL. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE SEAT SHOOK WHEN THE CONTACT ENTERED THE VEHICLE. WHILE DRIVING 2 MPH, THE SEAT LOOSENED AND DETACHED FROM THE VEHICLE. THE DEALER STATED THAT THE STEEL STRUCTURE HAD TORN. THE CURRENT MILEAGE IS 143,622 AND FAILURE MILEAGE WAS 143,220. UPDATED 02-01-08. *KB THE CONSUMER STATED THE SEAT FRAME FAILED WHICH CASUED THE SEAT TO SEPARATE WHILE THE VEHICLE WAS MOVING. UPDATED
SINCE I PURCHASED MY VEHICLE IN 2002 I HAD SEVERAL PROBLEMS WITH THE ELECTRICAL SYSTEM. MORE THAN ONCE HAS THE BRAKE/TAIL/HEADLIGHTS WENT OUT, RESULTING IN EITHER GOING TO THE DEALERSHIP OR REPLACING BULBS. AT LEAST TWICE HAVE I NOTICED THE EXTERNAL LIGHTS COME ON AND OFF EITHER WHILE THE CAR WA SON OR OFF.*AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE COMPUTER MODULE FAILED, WHICH CAUSED THE AIR CONDITIONER, FUEL GAUGES, INTERIOR LIGHTING, TRANSMISSION, POWER LOCKS, AND POWER WINDOWS TO FAIL. THE DEALER STATED THAT THEY CHANGED THE MODULE THREE TO FOUR TIMES, BUT THE FAILURE STILL CONTINUES. THE DEALER STATED THAT THE FAILURE IS A PART OF THE VEHICLE'S HISTORY. THE CURRENT MILEAGE IS 83,000 AND FAILURE MILEAGE WAS 75,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
UNABLE TO CONTROL DIRECTION OF HEAT/COOL TO VENTS. DEALER DIAGNOSED BLOWER AIR DOOR FAILURE . REPLACEMENT WAS OVER $800. I DO NOT HAVE THE OLD PARTS. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE ACCELERATES BY ITSELF AND MAKES A STRANGE NOISE IN THE TRANSMISSION BOX. THE VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE THE DATE OF PURCHASE, WITH REPAIR COSTS EXCEEDING $4,000. THE DEALER STATED THAT EVEN THOUGH THERE ARE RECALLS, HER VIN IS NOT INCLUDED. THE DEALER CHANGED HER FUEL INJECTOR SYSTEM, WHICH CAUSED HER TO BE INVOLVED IN A CRASH AND ALSO RECEIVE SPEEDING TICKETS. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF ON THE FREEWAY AND ALMOST CAUSED ANOTHER VEHICLE TO RUN OVER HER. THE CONTACT STATED THAT IT TAKES APPROXIMATELY FIFTEEN MINUTES TO START THE VEHICLE. SHE TOOK IT BACK TO THE DEALER AFTER THE MOST RECENT FAILURE AND THEY STATED THAT SHE WOULD NEED ANOTHER FUEL PUMP. SHE CALLED DAIMLER CHRYSLER WHO STATED THAT SHE NEEDED TO TAKE HER VEHICLE BACK TO THE DEALER. CHRYSLER STATED THAT THEY WOULD REPLACE THE PARTS OF HER VEHICLE AT NO COST. WHEN SHE TOOK HER VEHICLE BACK TO THE DEALER, THEY STATED THAT THE REPRESENTATIVE FROM CHRYSLER GAVE HER THE WRONG INFORMATION AND THAT HER VEHICLE WAS OUT OF WARRANTY. THE CONTACT STATED THAT HER VEHICLE HAS NOT BEEN DRIVEN SINCE DUE TO THE PREVIOUS CRASH AND FAILURES. THE DEALER AND THE CONTACT HAVE ALL OF THE REPAIR DOCUMENTATION. A POLICE REPORT WAS FILED FOR THE SPEEDING TICKETS. THE CURRENT MILEAGE IS 99,000 AND FAILURE MILEAGE WAS 30,000.
BRAKE LIGHTS NOT WORKING ON JEEP GRAND CHEROKEE, HAVE NOTICED THIS ON OTHER JEEP'S FROM 1999 TO 2001 AND FROM RESEARCH ON THE INTERNET. *AK
NOTICED TRUCK RUNNING HOT WHEN SITTING IDLE. TOOK VEHICLE TO DEALERSHIP, AND THEY ADVISED HIM OF A FAULTY COOLING FAN MODULE. REPLACED COOLING FAN MODULE, AND ONE MONTH LATER TRUCK RAN HOT AGAIN AND WAS LEAKING. TRUCK CUT OFF WHILE DRIVING. TRUCK DID NOT FALL UNDER CURRENT RECALL FOR COOLING FAN MODULES. WOULD LIKE TO REQUEST A FULL REFUND FROM MANUFACTURER. *AK
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE HAS TO DEPRESS THE BRAKE PEDAL DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE. SHE REPLACED THE BRAKES AND CYLINDERS ON THREE DIFFERENT OCCASIONS DUE TO SQUEAKING NOISES AND THE INCREASE IN STOPPING DISTANCE. THE CONTACT EXPERIENCED THE SQUEAKING AND SCREECHING NOISES WHILE DRIVING 25 MPH AND GREATER. THE MOST RECENT FAILURE OCCURRED ON MAY 16, 2007. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 112,000 AND FAILURE MILEAGE WAS 30,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →