Page 9 of 33 · complaints 401–450 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic
Filed Dec 14, 200546,000 milesCA

LOSS OF VEHICLE CONTROL DURING BRAKING WHILE TRAVELING AT HIGHWAY SPEED. NO INJURY SUSTAINED HOWEVER THAT WAS ONLY DUE TO THE SKILL AND ATTENTIVNESS OF THE DRIVER. FAILURE CAUSED BY FACTORY DEFECTIVE BRAKING SYSTEM. ONGOING PROBLEM ENDEMIC TO THE VEHICLE, REPAIRED FOUR TIMES DURING FIRST 46000 MILES. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 5, 200518,000 milesIL

DT: THE CONTACT STATED THE BRAKES PULSATED WHEN APPLIED, AND THE STEERING VIBRATED. HE HAD THE SAME PROBLEM TWO YEARS AGO AND THE BRAKES WERE REPLACED. THE PROBLEM RECURRED, AND NO REPAIRS HAVE BEEN DONE. THE CONTACT FELT VIBRATION CAUSED DAMAGE TO THE STEERING COLUMN. *AK

Electrical System › Wiring
Filed Dec 5, 2005122,361 milesKY

DT: CONTACT STATED THE AIR CONDITIONER BLOWER MOTOR MALFUNCTIONED. REPAIRS WERE DONE AT THE CONTACT'S EXPENSE. ALSO, THE AIR BAG WARNING LIGHT CAME ON AT DIFFERENT TIMES. *AK THE BLOWER MOTOR AND WIRING HARNESS HAD TO BE REPLACED. THE CONSUMER WAS TOLD THEY HAD MELTED TOGETHER. UPDATED 01/04/06. *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Dec 5, 2005NC

I OWN A 1999 JEEP GRAND CHEROKEE. THE PLASTIC COVERS ON THE HEADLIGHTS ARE GETTING SO DISTORTED THAT ITS GETTING HARD TO SEE AT NIGHT. I HAVE TRIED EVERYTHING I COULD TO CLEAN THEM, BUT NOTHING WORKS. ITS STARTING TO BECOME A SAFETY PROBLEM. *JB

Steering › Linkages › Tie Rod Assembly
Filed Nov 24, 200535,000 milesWI

TIE ROD ENDS REPLACED . COOLING FAN SENSOR , FRONT WHEEL BEARINGS, REAR DIFFERENTIAL COMPLETELY REBUILT, WHAT'S NEXT? WILL NEVER BUY A CHRYSLER PRODUCT AGAIN!!!!!!!!*JB

Steering › Linkages › Tie Rod AssemblyCrash
Filed Nov 20, 2005118,800 milesIN

WHILE DRIVING MY 1999 JEEP GRAND CHEROKEE ON NOV. 20 2005, I LOST STEERING, CAUSING ME TO COLLIDE WITH ANOTHER VEHICLE THEN RUN OFF THE ROAD AND HIT A SIGN. THIS ALL HAPPENED BEFORE I COULD GET THE VEHICLE STOPPED WHILE TRAVELING ABOUT 35 MPH. AFTER LOOKING UNDER THE FRONT OF THE VEHICLE, I FOUND THAT THE BALL JOINT CONNECTING THE TIE ROD TO THE PITMAN ARM HAD COMPLETELY SEPARATED CAUSING A COMPLETE LOSS OF STEERING. FORTUNATELY, NO ONE WAS INJURED. THIS IS A PROBLEM THAT DEFINITELY WARRANTS A RECALL. *NM

Visibility › Defroster/Defogger/Hvac System
Filed Nov 17, 2005104,000 milesWI

THE CONTACT STATED THE BLOWER FAN STOPPED WORKING AND HE COULD NOT DEFROST HIS WINDSHIELD. AT THAT TIME, HE COULD SMELL AN ELECTRICAL FIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ,AND THEY DETERMINED THE WIRING HARNESS FOR THE BLOWER MOTOR MELTED. HE REPLACED THE HARNESS AND THE RESISTER FOR THE BLOWER FAN HIMSELF. *AK

Visibility › Power Window Devices and Controls
Filed Nov 15, 2005NC

I HAVE 1999 JEEP GRAND CHEROKEE LIMITED THAT THE REAR WINDOW IS NOT SAFE FOR A CHILD AT ALL MY 4 YEAR OLD SON GOT HIS HAND ROLLED UP BETWEEN THE GLASS AND THE REAR OF THE DOOR PILLAR LUCKILY HE SCREAMED BEFORE REAL DAMAGE COULD HAVE BEEN DONE. I DON'T KNOW WHY THIS WAS NEVER LOOKED AT BY JEEP CAUSE THE GRAND CHEROKEE HAS THE SAME BODY STYLE FROM 1999 TO 2004. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 7, 200574,000 milesTN

DT: THE CONTACT STATED THE ROTORS WERE CONTINUALLY WARPING. THE ROTORS HAVE BEEN CHANGED THREE TIMES. THE CONTACT TO THE VEHICLE TO LOCAL MECHANIC FOR SERVICE. WHEN THE ROTORS WARPED THE VEHICLE VIBRATED WHILE DRIVING. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST TWO YEARS. THE MANUFACTURER HAS NOT BEEN CONTACTED.*AK

Air Bags
Filed Oct 25, 2005UT

AIR BAG LIGHT COMES ON AND STAYS ON, THIS IS A SAFTY PROBLEM BECAUSE THE AIR BAGS WILL NOT DEPLOY IF I WAS IN A ACCIDENT. *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Sep 22, 200590,000 milesNJ

DT: THE HEADLIGHT LENS FOGGED, CREATING A SAFETY HAZARD BECAUSE THERE WAS REDUCED VISIBILITY OF 50% AT NIGHT. THE FOG IN THE PLASTICITY IN THE LENS ITSELF. HAS NOT BEEN TO A DEALER, NO REPAIRS HAVE BEEN MADE. CALLED CHRYSLER ,AND IT WAS OUT OF WARRANTY, AND THEY WOULD NOT REPLACE THE LENS. *AK *JB

Air Bags › Frontal › Sensor/Control Module
Filed Sep 14, 2005FL

DT: 1999 JEEP GRAND CHEROKEE. THE CONSUMER STATES THE AIR BAGS SENSOR MODULE IS FAULTY. THE LIGHT GOES ON, AND IT NOT MAKING COMMUNICATION WITH THE AIR BAGS. THE DEALERSHIP STATES THE CONSUMER NEEDS A NEW MODULE. THIS STARTED SEPTEMBER 11, 2005.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 14, 20057,000 milesCA

DT: THE BRAKE ROTORS AND PADS KEEP WEARING OUT, AND THE VEHICLE MAKES A CHATTER NOISE AND VIBRATES WHEN THE BRAKES ARE APPLIED. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND THE BRAKES WERE REPLACED SIX TIMES. THE PROBLEM STARTED ON AUGUST 21, 2000. THE REPLACE BRAKES WORE OUT AT SIX TO SEVEN THOUSAND MILES. THE DEALERSHIP REPLACED THE FRONT ROTORS, THE PADS, THE FRONT CALIPERS, INSTALLED A TECHNICAL SERVICE BULLETIN ( TSB) KIT, RESURFACED THE FRONT ROTORS, REAR BRAKES PADS, AND REAR ROTORS; EACH OF THESE HAVE BEEN DONE MULTIPLY TIMES. THERE HAVE BEEN NO ACCIDENTS AS OF YET. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 2, 2005MS

1999 DEFECTIVE CHRYSLER GRAND JEEP CHEROKEE.***NO ANSWER REQUIRED***. *MR THE CONSUMER EXPERIENCED REPEATED PROBLEMS WITH THE ROTORS, PADS AND CALIPERS. THE CONSUMER HAS EXPERIENCED HARD VIBRATION NOT ONLY IN THE FRONT END OF THE VEHICLE, BUT THE STEERING WHEEL, FLOOR, SEAT AND INSTRUMENT PANEL. THE VIBRATION WAS SO SEVERE THE CONSUMER WOULD LOSE CONTROL OF THE STEERING WHEEL. THE ROTORS WOULD HEAT UP, THE CALIPER FROZE. THE INTERMEDIATE SHAFT WAS REPLACED, THE REAR LATCH WAS LUBRICATED DUE TO SQUEAKING. THE BATTERY WAS REPLACED BECAUSE THE CONSUMER HAD A HARD TIME STARTING THE VEHICLE. *JB

Air Bags › Frontal › Sensor/Control Module
Filed Aug 26, 200583,000 milesLA

AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON IN MY 1999 JEEP GRAND CHEROKEE LAREDO (4.0 LITER, 6 CYL.) I UNDERSTAND A RECALL WAS ISSUED FOR THE EXACT SAME PROBLEM FOR THE '97-99 JEEP CHEROKEE WHICH STATED: AIR BAG COULD DEPLOY UNEXPECTEDLY AND INJURE DRIVER. ALTERNATIVELY, AIR BAG WARNING LIGHT COULD COME ON FOR NO APPARENT REASON. MODELS: 391,623 SPORT-UTILITY VEHICLES MADE 7/96-6/99. WHAT TO DO: HAVE DEALER REPLACE AIR-BAG CONTROL MODULE, POSITIONING IT ON TOP OF TRANSMISSION TUNNEL. *JB

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Aug 19, 20059,046 milesMA

DT: 1999 JEEP GRAND CHEROKEE. THE VEHICLE HAS 48,677 MILES CURRENTLY. AT 14,754 MILES THEY RESURFACED THE FRONT BRAKE ROTORS AND REPLACED THE PADS, THIS WAS ON OCTOBER 18, 2000. THEN ON JULY 15, 2002, AT 28,186 MILES THE FRONT BRAKE ROTORS HAD TO BE REPLACED AND THE PADS. ON MAY 3, 2004 AT 42,123 MILES, THE ROTORS HAD TO BE RESURFACED AND REPLACE THE PADS. ON MONDAY, JULY 11, 2005 AT 48,502 MILES THE VEHICLE WAS TAKEN IN FOR A LUBE JOB AND THE CONSUMER ASKED TO HAVE THE BRAKES CHECKED BECAUSE HE FELT PULSATION IN THE BRAKE. SHE WAS TOLD THE ROTORS NEED TO BE REPLACED AGAIN AND NEW PADS WOULD BE NEEDED. THE DEALERSHIP STATES THE BRAKES ARE NOT COVERED UNDER THE WARRANTY BECAUSE THEY ARE CONSIDERED WEAR AND TEAR ITEMS AND ONLY COVERED FOR 12 MONTHS OR 12,000 MILES. AFTER SPEAKING WITH THE DISTRICT SERVICE MANAGER, SHE WAS REIMBURSED, $211, FOR THE WORK DONE ON MAY 3, 2004. ACCORDING TO THE SERVICE DEPARTMENT, THIS MODEL IS HAVING PROBLEMS WITH THE FRONT BRAKE SYSTEM. IT IS DUE TO THE FACT THAT THEY ARE NO LONGER MADE OF ASBESTOS. WHEN SHE CALLED THE MANUFACTURER, ALL THEY DID WAS READ THE WARRANTY TO HIM. *AK THERE WAS A VIBRATION UNDER THE VEHICLE, PULSATION FROM THE BRAKES, A LEAKING TRANSFER CASE, REAR DIFFERENTIAL LEAK, VIBRATION IN THE FRONT END, A SLIGHT BRAKE PULSATION, REGULAR PULSATION FROM THE BRAKES, GRINDING SOUND REAR END, AND RADIATOR LEAKING. *SC *TT

Air Bags
Filed Aug 12, 200540,000 milesCA

DT: CONSUMER HAS A JEEP GRAND CHEROKEE, 1999. THE AIR BAG LIGHT COMES ON INTERMITTENTLY. HE FOUND SOME RECALLS ON A DODGE TRUCK WITH SIMILAR PROBLEMS. WHEN HE MAKES A TURN OR GOES OVER A BUMP THE AIR BAG LIGHT COMES ON. THE DEALERSHIP TOLD HIM TO CALL DEALERSHIP TO RESOLVE THE PROBLEM. THE MANUFACTURER INFORMED THE CONSUMER THAT THERE WERE NO RECALLS OR TSB REGARDING THE PROBLEM AND THAT IT WAS THE CONSUMER'S RESPONSIBILITY TO HAVE THE VEHICLE REPAIRED. HE IS CONCERNED THAT IF HE IS INVOLVED IN AN ACCIDENT THAT THE AIR BAGS WILL NOT WORK. *AK *NM

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Aug 4, 200578,300 milesUT

ENGINE DIES AT ANY SPEED WITHOUT WARNING AND WITHOUT ILLUMINATING THE CHECK ENGINE LIGHT. NO ERROR CODES ARE STORED. IT ACTS AS IF SOMEONE JUST TURNED THE IGNITION KEY TO OFF AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL ARE ZEROED TO THE LEFT BUT EVERYTHING ELSE ELECTRICAL STILL WORKS, STARTER, POWER WINDOWS, RADIO, HORN, LIGHTS, POWER-SEATS, ETC. ETC.. THIS TENDS TO HAPPEN MORE OFTEN ON WARM DAYS, OVER 88 DEGREES F AND SEEMS TO BE A SHUTDOWN OF THE PCM WHICH CONTROLS THE FUEL PUMP, FUEL INJECTORS AND THE IGNITION SYSTEM. WHEN THE PCM SHUTS DOWN, IT DROPS OUTPUT TO PCM'S COMPUTER BUS CALLED THE CCD. I CHANGED THE PARTS THAT THE DEALER WANTED TO CHANGE LIKE THE FUEL PUMP, CRANK AND CAM SENSORS AND CLEANED A HOST OF OTHER SENSORS BUT THE PROBLEM REMAINS. THE PROBLEM IS WITH THE PCM. THE DEALER DENIES COVERAGE BECAUSE THE MILEAGE HAS JUST CREPT OVER 80,000 MILES ALTHOUGH I BEGAN DISCUSSING IT WITH THEM AND BUYING PARTS FROM THEM BACK ON MARCH 5, 2005. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT WARRANTS THE PCM, P/N RL044427AC THROUGH AJ, ON THE 1999 JEEP GRAND CHEROKEE BE RECALLED. *NM

Structure › Body › Hood › Hinge and Attachments
Filed Aug 4, 200557,000 milesFM

BETWEEN YEARS 3 AND 5 REPLACED BOTH TAIL LIGHT ASSEMBLY UNITS. NOT COVERED UNDER EXTENDED WARRANTY. PROBLEM STARTING VEHICLE. TOOK TO DEALER AT LEAST 5 TIMES. DEALER KEPT REPLACING FUEL PUMP AND SAYING IT WAS BAD. PROBLEM STILL OCCURS. REPLACED TRANSMISSION SENSOR. REPLACED HOOD HYDRAULICS. NOW HEARING NOISE FROM REAR END AT ANY SPEED. BEING TOLD BY MY MECHANICAL THAT REAR END NEEDS TO BE REPLACED. *JB

Exterior Lighting › Headlights
Filed Jul 19, 200570,000 milesNC

I OWN A 1999 JEEP GRAND CHEROKEE. THE HEADLIGHT LENSES HAVE TURNED OPAQUE (ABOUT 15% REDUCTION IN LIGHT TRANSMISSION, USING A STANDARD PHOTOGRAPHIC LIGHT METER). I HAVE TRIED TO POLISH THIS OPACITY "OFF" THE LENSES, USING STANDARD CONSUMER PLASTIC POLISHES, BUT THE PROBLEM SEEMS TO BE IN THE PLASTIC ITSELF AND NOT A SURFACE DEFECT. I CONTACTED CHRYSLER (1-800-992-1997) AND TALKED TO "[XXX], EMPLOYEE #6CM. I WAS INFORMED THAT CHRYSLER CONSIDERED THIS A "MAINTENANCE" PROBLEM. I CONSIDER THE FACT THAT APPROXIMATELY 15% OF THE LIGHT ENERGY PRODUCED BY THE HEAD LIGHT BULBS IS NOT MAKING IT'S WAY ONTO THE ROAD SURFACE WHEN I USE MY HEADLIGHTS, A SAFETY MATER, AND REQUEST THAT YOU LOOK INTO THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jul 15, 2005105,744 milesPA

ON 7/13/2005, MY WIFE RETURNED FROM WORK CONCERNED THAT THE BRAKES ON HER '99 JEEP GRAND CHEROKEE WERE NOT WORKING PROPERLY. SHE SAID THAT THEY WERE NOT STOPPING THE VEHICLE, AND THAT THE BRAKE PEDAL HAD MORE TRAVEL THAN NORMAL. SHE ALSO SAID THAT THERE WAS A LEAK FROM THE CAR ONTO THE DRIVEWAY. UPON INVESTIGATION, I DETERMINED THAT THERE WAS A HOLE IN THE REAR BRAKE LINE AT A POINT WHERE IT WAS MOUNTED ONTO THE FRAME BY A PLASTIC CLIP. THERE WAS CORROSION IN THE IMMEDIATE VICINITY OF THE CLIP, AND THE BRAKE FLUID WAS ESCAPING THROUGH A HOLE IN THE CORRODED AREA. I HAVE SCHEDULED THE VEHICLE FOR REPAIR OR REPLACEMENT OF THE DEFECTIVE BRAKE LINE. I NOTIFIED THE DAIMLERCHRYSLER CUSTOMER SERVICE DEPARTMENT VIA EMAIL, AND WAS INFORMED THAT THEY WOULD NOT REPAIR NOR REPLACE THE DEFECTIVE PART WITHOUT CHARGE. THE DAIMLERCHRYSLER COMPLAINT REFERENCE NUMBER IS 13791846.

Service Brakes, Hydraulic
Filed Jul 12, 200577,062 milesCA

VEHICLE WAS PURCHESED USED, AND WITHIN 10,000 MILES THE FRONT BRAKES STARTED TO VIBRATE AND THE PEDAL PULSED WHEN APPLIED. DEALERSHIP SAID DAIMLER CHRYSLER KNEW OF THE PROBLEM BUT NO RECALL. REPLACED BRAKES AT COST OF $570. LESS THAN 17K MILES LATER THE BRAKES ARE WORSE THAN THEY WERE PRIOR TO HAVING THEM FIXED. WHAT DOES IT TAKE, AND WHEN DOES A RECALL GET INITIATED?

Power Train › Axle Assembly
Filed Jul 12, 2005103,743 milesNC

FAILURE OF THE REAR AXLE SEAL/BEARINGS - GREASE LEAKING ONTO THE REAR BRAKES (SAFETY HAZARD) THIS IS THE 4TH FAILURE ON THIS VEHICLE - 1) REPAIRED UNDER WARRANTY 2) REPAIRED AT COST OF $250.71 @ 65,891 MILES 3) REPAIRED UNDER 3 WAY SPLIT $200.00 MY PART @ 78,203 MILES 4)FAILED AT 103,473 MILES ESTIMATED COST OF REPAIR $202.58 (NOT BY DEALER) TOLD BY MECHANIC AT DEALER THAT THE FALT IS IN THE CASTING OF HOUSING AND JEEP KNOWS THIS AND WILL CONTINUE TO FAIL. CALLED JEEP ( DAIMLERCHRYSLER) CUSTOMER ASSISTANCE AND WAS HELD ON PHONE FOR 20 MIN THEN WAS TOLD JEEP COULD DO NOTHING ABOUT THIS OTHER THAN RECOMMEND A DIFFERENT DEALER.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jul 8, 200595,000 milesNC

DT: WITHOUT WARNING THE VEHICLE SHUT DOWN. THIS HAPPENED AT ANY SPEED AND ANY WEATHER. DEALER SAID IT WAS THE POWER CONTROL MODULE (PCM), AND THE PART WAS ON BACK ORDER. MANUFACTURER SAID THEY COULDN'T DO ANYTHING TO SPEED UP THE PROCESS AND WERE TRYING TO GET THE PARTS TO THE DEALER AS QUICK AS POSSIBLE. THE CONSUMER WAS ON WAITING LIST FOR PART. THE CONSUMER WAS CONCERNED ABOUT FAMILY WHEN DRIVING AND CAR SHUTS OFF. THE CONSUMER SAID CAR TAKES ABOUT 5 MINUTES F TO START BACK UP, SOMETIMES LONGER. REPLACEMENT OF PART WAS NOT INCLUDED IN ANY MAINTENANCE SCHEDULE. *AK *SC *JB

Service Brakes, Air › Disc › Rotor
Filed Jul 6, 200515,000 milesND

I DRIVE A JEEP GRAND CHEROKEE WITH 68,000 MILES AND JUST HAD THE BRAKES FIXED AGAIN FOR THE 6TH TIME. MY DEALER KEEPS TELLING ME THE PARTS ARE INFERIOR AND I CAN EXPECT TO REPLACE THE BRAKES AFTER 6-7000 MILES. I FEEL THIS IS EXCESSIVE AND JEEP SHOULD BE ABLE TO DEVELOPE A MATERIAL THAT WILL HELP THE BRAKES LAST LONGER. OTHER MAKES OF CARS NEVER HAVE THE PROBLEM THAT JEEP DOES. I ALSO FEEL THIS COULD BE VERY DANGEROUS SINCE NOT EVERY ONE CAN AFFORD TO REPLACE THE BRAKES EVERY 7,000 MILES. I CAN SEE BY THE INTERNET THAT THERE ARE THOUSANDS OF COMPLAINTS, CAN'T YOU DO SOMETHING BEFORE THIS IS A FIRE, PROPERTY DAMAGE OR CRASH?

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 20057,731 milesKS

DT: CONSUMER COMPLAINED ABOUT FRONT BRAKE PROBLEMS. THE FRONT BRAKES SHIMMIED AND PULSATED EXCESSIVELY. AT TIMES, THE CONSUMER FEELS LIKE HE IS GOING TO LOSE CONTROL OF THE CAR BECAUSE OF THE SHIMMY. DEALER STATED THE ROTORS WERE WARPED. THERE ARE 69,000 MILES ON THE VEHICLE. CONSUMER HAS BEEN HAVING THIS PROBLEM SINCE 7. THE PROBLEM OCCURRED APPROXIMATELY 10,000 MILES AFTER ROTORS HAVE BEEN REPLACED OR MACHINED.*AK

Air BagsCrash3 injured
Filed Jul 5, 200570,000 milesOH

DT: CONSUMER'S VEHICLE WAS AT A STOP SIGN WHEN IT WAS REAR ENDED. CONSUMER'S VEHICLE HIT THE VEHICLE IN FRONT. UPON IMPACT, BAGS DID NOT DEPLOY. ACCORDING TO HIS PHYSICIAN, IF THE AIR BAGS DID NOT DEPLOY, THE CONSUMER WOULD HAVE GOTTEN A FRACTURED SPINE. THERE WAS POLICE REPORT. CONSUMER HAS SOFT TISSUE INJURIES AND HIS SON WAS GOING TO BE TAKEN FOR X-RAYS TODAY.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed Jun 21, 200560,000 milesCA

AIR CONDITION HARNESS WIRE REPAIR AND CONTROLLER UNIT REPLACEMENT. ELECTRICAL SHORTAGE AFTER REPAIR BLAMED ON BATTERY JUST REPLACED LAST YEAR. PAID $5,244.00 AND THEN REQUIRED TO PAY $500.00 FOR NEW CABLES AND BATTERY AFTER HAVING THE VEHICLE BACK IN MY POSESSION FOR LESS THAN 1 HOUR.SHORTAGE AFTER REPAIR BLEW OUT BATTERY SUPPOSEDLY. TRANSFER CASE REPLACED, BRAKES, ROTORS REPLACED, TIRES PEALING ON WALLS REPLACED, PINION SEAL LEAK AND MORE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 20, 200515,000 milesFL

IN 1999 JEEP GRAND CHEROKEE, BRAKES GET A HEAVY PULSATION DUE TO APPARENTLY WARPED ROTORS. DEALER RESURFACED, TURNED ROTORS ON THREE PREVIOUS OCCASIONS, BUT PROBLEM RETURNS ABOUT 8-10,000 MILES LATER PROBABLY DUE TO USE OF SAME FAULTY PARTS. CAR NOW HAS 103K MILES AND DEALER WON'T TRY TO FIX AGAIN. WHEN STOPPING, CAR SHAKES AT AN UNSAFE LEVEL.

Seats › Front Assembly › Recliner
Filed Jun 17, 2005TX

DT: CONTACT STATES THE SEAT FRAME IN VEHICLE BROKE WHILE DRIVING. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER YET. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 7, 2005KS

WE PURCHASED THIS VEHICLE AUG 2001. BY APRIL 23 02 ROTORS WERE WARPED AND NEEDED TURNED. (36617 MILES) FRONT AND REAR BRAKE PADS AGAIN REPLACED 43734 MILES. DAVIS-MOORE REPLACED THE ROTORS JUNE 2 05 WITH 68278 MILES. THIS MEANS THAT EVERY 16000 MILES THE BRAKES NEED REPLACED?

Electrical System › Wiring › Front Underhood
Filed Jun 4, 200580,800 milesTX

MY WIFE WAS DRIVING THE JEEP ONE DAY WHEN THE AIR CONDITIONER STOPPED WORKING. AFTER FURTHER ADJUSTING THE SYSTEM, SHE CONCLUDED SOMETHING MUST BE WRONG WITH THE FAN, AS THE HEAT WOULD NOT WORK EITHER. WHEN I TOOK IT TO OAK HILL AUTOMOTIVE, IT TURNED OUT THAT THE BLOWER MODULE HAD MELTED; WHEN THE BLOWER MODULE MELTED, IT ALSO DESTROYED THE CONTROL HARNESS. THE TECHNICIAN AT OAK HILL AUTOMOTIVE COMMENTED THAT IF HE HAD FIXED ONE OF THESE, HE HAD FIXED A HUNDRED. ALSO, THE CONTROL HARNESS WAS EXPECTED TO BE A CUSTOM PART, BUT IT WAS IN STOCK. THE CAUSE FOR THE MELTING IS UNKNOWN, THOUGH THE REPAIR SHOP SPECULATED THERE MIGHT BE A SHORT IN THE SYSTEM.

Seats
Filed May 31, 200573,000 milesCA

MY DRIVER SIDE SEAT BROKE COMPLETELY FROM THE TRACKS. THE METAL HOLDING THE SEAT TO THE TRACKS BROKE COMPLETELY WHILE MY WIFE WAS DRIVING THE CAR. CHRYSLER JEEP SAYS THAT THE CAR IS OUT OF WARRANTY AND NOW I HAVE TO PAY $800 TO REPAIR AT THE JEEP DEALER.

Service Brakes, Air › Drum › Drum
Filed May 23, 2005WI

VEHICLE ROTORS ARE WARPING FOR THE SECOND TIME SINCE I'VE PURCHASED THE VEHICLE NEW. IT CURRENTLY HAS 74,000 MILES ON IT. THIS IS THE FIRST OF 9 VEHICLES I'VE OWNED AND DRIVEN THAT THIS HAS EVER OCCURRED ON. AT SPEEDS AROUND 35-40 MPH WHEN THE BRAKES ARE APPLIED MODERATELY THE VEHICLE SHAKES AND SHIMMIES AND IT FEELS LIKE THE BRAKES ARE NOT GOING TO BE ABLE TO STOP THE VEHICLE.

Service Brakes, Electric
Filed May 20, 200544,297 milesTX

VEHICLE FEELS LIKE IT'S RIDING WHILE THE PARKING BRAKE (?) IS ENGAGED, AT TIMES ONLY, NOT ALWAYS. THERE JUST SEEMS TO BE A SORT OF RESISTANCE NOTICED. IT'S BEEN GOING ON FOR ABOUT A YEAR NOW AND, ALTHOUGH I'VE BEEN TELLING MY HUSBAND OF IT DURING THIS ENTIRE TIME, HE JUST NOTICED THE OTHER DAY THAT, WHILE EN-ROUTE TO A NEARBY LOCATION, UPON ARRIVAL, THE REAR PASSENGER-SIDE TIRE AREA WAS SMOKING A BIT. HE SAID IT WAS COMING FROM THE BRAKE PADS (?), AND HE GOT A CUP OF WATER AND POURED IT ON THE AREA, TO WHICH IT PRODUCED A BIT MORE SMOKE, OF COURSE. NOW I'M CERTAIN OF THE RESISTANCE AND I'M CONCERNED THAT THE BRAKES WILL WEAR DOWN PREMATURELY AND WON'T BE WORKING WHEN I DESPERATELY NEED THEM AND HAVE MY CHILDREN IN THE VEHICLE WITH ME, WHICH IS ALWAYS.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 11, 200510,000 milesNH

1999 (AND MORE YEARS) JEEP GRAND CHEROKEE, SEVERE BRAKE PROBLEM. CAUSING EXTREMELY VIOLENT SHAKING OF THE STEERING WHEEL AT SPEEDS OVER 40MPH. EVERY FEW THOUSAND MILES, THE BRAKES (ROTORS, PADS ETC) NEED TO BE REPLACED. CHRYSLER/JEEP REPLACES THE BRAKES UNDER WARRANTY AS MANY TIMES AS NEEDED. HOWEVER, ONCE WARRANTY IS UP, (3/36) THEY REFUSE TO ACKNOWLEDGE IT AND THE CONSUMER PICKS UP THE BILL NOW. CHRYLSER HAS ADMITTED TO IT BEING A PROBLEM ( REF. TSB'S: #050599 06/18/99 "MATCH MOUNTING BRAKE ROTORS" #0500302B 12/16/02 "FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION") AND THERE EITHER NEEDS TO BE A PERMANENT FIX OR STAND BEHIND THEIR DEFECTIVE VEHICLES AND PAY FOR THE BRAKES HAVING TO BE DONE EVERY FEW THOUSAND MILES. I HAVE HAD MY BRAKES REPLACED 5 (FIVE) TIMES AND I HAVE UNDER 47,000 MILES ON MY JEEP.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 23, 200544,000 milesNC

I PURCHASED THIS JEEP USED WITH AROUND 25K MILES ON IT. AFTER BOUT 1 YEAR OF DRIVING MY ROTORS STARTED TO VIBRATE WHEN BRAKE APPLIED. AFTER A COUPLE DAYS OF THIS MY DRIVERS SIDE BRAKE CALIPER LOCKED UP WHILE MY FAMILY AND I WERE OUT FOR A RIDE. I PULLED OVER TO SEE MY ROTOR GLOWING RED, I LEFT THE VEHICLE PARKED THERE OVER NIGHT REPLACED ROTOR, PADS, AND A NEW CALIPER. WITHIN 2 MONTHS SAME THING OCCURRED WITH THE PASSENGER SIDE, SO I FIXED THAT SIDE. SINCE THE ORIGINAL PROBLEM I'VE REPLACED BOTH ROTORS 3 TIMES AND PADS 4 TIMES IN LESS THAN 8 MONTHS. DEALER SAYS THERE IS NOTHING WRONG WITH BRAKE SYSTEM, I DISAGREE. AFTER RESEARCHING THIS ON THE INTERNET I SEE THAT A LOT OF OWNERS HAVE THE EXACT SAME PROBLEM. I CAN NOT SEE HOW A MANUFACTURER CAN GET AWAY WITH THESE KIND OF PROBLEMS. I KNOW THAT IF THE COMPANY I WORK FOR HAD BUILT AND SOLD FAULTY PRODUCTS WE WOULD BE SUED AND OUT OF BUSINESS. WHY IS THIS COMPANY ALLOWED TO GET AWAY WITH THESE OBVIOUS MALFUNCTIONS OF ONE OF THE KEY COMPONENTS IN SAFETY ON A CAR, THE BRAKES. THANKS FOR ANY AND ALL HELP. *JB

Power Train › Axle Assembly › Axle Shaft
Filed Apr 18, 2005125,000 milesTX

REAR AXLE PINION GEAR AND BEARING FAILURE DUE TO RETAINING NUT BACKING OFF. IF LEFT UNFOUNDED FAILURE OF DRIVE TRAIN AND REAR AXLE LOCK UP WOULD OCCUR. INITIAL THOUGHT BY MECHANIC UNIVERSAL JOINT WAS BAD. FURTHER INVESTIGATION FOUND RETAINING NUT BACKED OUT, RING AND PINION GEAR AND AXLE BEARINGS CHEWED UP AS RESULT OF NUT BACKING OFF.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 18, 200511,000 milesCT

DEALER REPLACED AT 11,000 MILES THE FRONT ROTORS AND PADS. AT 16,000 MILES, THE FRONT ROTORS AND PADS WERE REPLACED. AT 35,000 MILES THE ROTORS WERE RESURFACED AND THE PADS WERE REPLACED. AT 45, 000 MILES THE DEALERSHIP INDICATED THEY NEEDED TO REPLACE THE CALIPERS, AND INSTALL A BIGGER CALIPER. *AK THE WARPING FRONT ROTORS CAUSED PULSATING BRAKE PEDAL AND AN UNCONTROLLABLE STEERING WHEEL. *SC *NM

Engine and Engine Cooling › Engine
Filed Mar 14, 2005ME

1999 GRAND CHEROKEE JEEP, BRAKE FAILURE AND HEAD GASKET REPLACED. *BF THE CONSUMER STATED WHILE DRIVING AND WITHOUT WARNING, THE VEHICLE SEIZED UP. THE VEHICLE WAS TOWED TO A GARAGE WHO REPLACED THE TRANSFER CASE, RACK AND PINION, AND SPIDER GEARS. *JB

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic ConvertorFire
Filed Mar 4, 200596,000 milesNC

VEHICLE CAUGHT ON FIRE WHILE PARKED IN THE PARKING LOT. THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE FIRE CAUSED DAMAGE TO TWO OTHER VEHICLE PARKED NEXT TO CONSUMER'S VEHICLE. INSURANCE INVESTIGATOR BELIEVED THE SOURCE OF THE FIRE STARTED FROM THE CATALYTIC CONVERTER. THE MANUFACTURER WAS NOTIFIED.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed Mar 2, 200525,000 milesMO

CONSUMER COMPLAINED ABOUT A TRANSFER CASE PROBLEM. WHEN DRIVING AT APPROXIMATELY 40 MPH THERE WAS A LOUD CLANKING SOUND COMING FROM THE FRONT UNDERCARRIAGE. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS TOLD THE VEHICLE HAD DUSTY BRAKE PADS, BUT THAT WAS NOT THE ISSUE. THEN, CONSUMER WAS TOLD THAT THE CONSTANT VELOCITY JOINTS WERE LEAKING. ALSO, CONSUMER WAS TOLD THAT THE DRIVESHAFT NEEDED TO BE REPLACED. CONSUMER FELT THAT THE DEALERSHIP DID NOT KNOW WHAT THE PROBLEM WAS, AND PERHAPS WAS COVERING UP THE REAL PROBLEM. *AK RECALL CAMPAIGN; COMPONENT: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. THE CONSUMER STATED THAT THE VEHICLE WOULD NOT START. THE CONSUMER STATED THAT THE ENGINE HAD AN EXTENDED CRANK BEFORE STARTING. FUEL PUMP ASSEMBLY AND PUMP CRANK REPAIR KIT INSTALLED. THE CONSUMER STATED THAT THERE IS A SHIMMY WHEN THE BRAKES ARE APPLIED. WHEN SITTING AT A STOP LIGHT HAVING THE VEHICLE IN GEAR IT VIBRATES. THE LEFT OUTER CV BOOT WAS LEAKING. THE ENGINE LIGHT CAME ON. THE CONSUMER STATED THAT THE TRANSMISSION SLAMS INTO GEAR. *TC

Service Brakes, Hydraulic
Filed Feb 20, 200532,000 milesKS

THIRD TIME IN AS MANY YEARS THE BRAKES (PADS AND ROTORS) HAVE HAD TO BE REPLACED. VIOLENT PULSING ON BRAKE PEDAL, AT HIGHWAY SPEEDS STEERING WHEEL SHAKES VIOLENTLY BECAUSE OF FRONT BRAKES PULSING. MAJOR SAFETY HAZARD TO OCCUPANTS AND THOSE IN OTHER VEHICLES. *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Feb 12, 2005NC

HEADLIGHT LENS HAVE DETERIORATED SO SEVERELY OVER A 3 YEAR PERIOD THAT SEEING AT NIGHT IS SIGNIFICANTLY REDUCED. TRIED CLEANING LENS,BUT DID NOT WORK. THIS IS A SEVERE SAFETY FACTOR. *JB

Power Train › Driveline › Differential Unit
Filed Feb 4, 200525,000 milesCA

99 JEEP GC LIMITED 30,000 MILES. REPLACED REAR END. REPLACED ROTORS AND PADS 3 TIMES. REPLACE TRANSMISSION SENSOR. REPLACE HOOD RAMS. NEEDS NEW FRONT DIFFERENTIAL. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 3, 200525,800 milesID

WHEN APPLYING THE BRAKES FROM 35-40 MPH THE VEHICLE WOULD SEVERELY SHAKE/VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE FRONT ROTORS AND PADS. *JB

Power Train › Axle Assembly
Filed Feb 3, 200572,000 milesCA

I BOUGHT A 1999 GRAND CHEROKEE 4X2 WITH 55000 MILES AND NOW IT HAS 93000 AND I HAVE NOTICED A BUZZ FROM THE REAR THAT HAS PROGRESSED TO A HOWL OR WHINE. I TOOK IT TO A LOCAL SHOP AND I WAS TOLD THAT I NEED IT A COMPLETE OVERHAUL OF THE REAR AXLE AND THAT IT WOULD COST ME ANYWHERE FROM $1300 TO $1600 TO HAVE IT DONE AND THAT MOST LIKELY IT WOULD HAPPEN AGAIN BECAUSE EVEN THE NEW ONES FAIL TOO. I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM SINCE I DID A LITTLE BIT OF RESEARCH AND FOUND THAT OTHER PEOPLE WITH EVEN LESS MILES ON THEIR JEEPS ARE HAVING THIS PROBLEM TOO. HOW CAN A CAR WITH LESS THAN 100 THOUSAND MILES OR LESS HAS THIS KIND OF PROBLEMS? HOW COME THERE IS NOT A RECALL ON THIS MATTER? WHY ARE WE NOT HOLDING CHRYSLER COMPANY RESPONSIBLE FOR THIS? IS THERE ANYTHING THAT I CAN DO TO HAVE THE DEALER FIX THEIR MISTAKES? THANK YOU. *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Jan 21, 200548,000 milesCA

WHILE DRIVING 30 MPH A LOUD GRINDING AND CLICKING NOISE IS PRODUCED FROM THE FRONT END. THE CONSUMER BROUGHT THE VEHICLE TO A REPAIR SHOP AND LEARNED THAT THE FRONT DRIVE CUPPLING FROM THE TRANSFER CASE MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM

Electrical System › Wiring › Interior/Under Dash
Filed Jan 10, 200589,900 milesMD

JEEP SHUTDOWN WHILE DRIVING ON INTERSTATE, INSTRUMENT PANEL DISABLED EXCEPT FOR THE FOLLOWING THREE INDICATORS: NO KEY INDICATOR, CHECK GAGE INDICATOR, ONE BEEP THEN THE CHECK ENGINE INDICATOR WOULD COME ON. WOULD HAVE TO WAIT 15 TO 60 MINUTES BEFORE JEEP WOULD START AGAIN. TOOK VEHICLE TO DEALER AND HAD THE FOLLOWING REPAIRS: HANGED IGNITION KEYHOLDER ON STEELING WHEEL REPLACED FUEL PUMP (TWICE). REPLACED FUEL PUMP MODULATOR (SEPARATE REPAIR). REPLACED GAGE MODULATOR. PROBLEM STILL OCCURS, PROBLEM RESEMBLES SERVICE BULLETIN 081599. *AK

Suspension › Front
Filed Jan 10, 2005OH

A LOUD GRINDING NOISE WAS COMING FROM THE FRONT. WHILE APPLYING THE BRAKES THE NOISE ESCALATED REPEATEDLY. CONSUMER TOOK VEHICLE VEHICLE TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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